Microsoft Project Server 2010 Customer Solution Case Study

Overview

IMImobile is a pioneer in the mobile data space offering a rich

Country or Region: India

Industry: Telecommunications

portfolio of managed services for mobile operators, media

Customer Profile
IMImobile is the leading global
specialist provider of cloud-based
mobile data infrastructure and mobile
technology. With over 600 employees
and headquartered in Hyderabad,
India, IMImobile has a global presence
across Asia, Europe, Latin America,
Middle East and Africa.
Business Situation
With an every evolving market and stiff
competition, IMImobile wanted its
project delivery to be standardized with
industry tested best practices. Resource
conflicts between competing projects
were a major concern.
Solution
IMImobile deployed Microsoft Enterprise
Project management solution with the
help of Microsoft Certified Partner
Progressive Ventures with a rich set of
training programs to effectively leverage
the technology solution. The SDMG
Group implemented Microsoft Project
Server 2010.
Implementation Vision:
Fully Integrated Project management
platform to deliver projects faster and
provide visibility and enable
stakeholders to collaboratively deliver
value. Achieve customer confidence by
delivering value efficiently following
industry best practices and tools.

companies and enterprises.

The industry leading DaVinci Platform powers a wide

range of services created, delivered and managed by
IMImobile

including:

social

aggregation,

contact

management, mobile advertising, mobile marketing,

messaging, storefronts, ring back tones and digital music
services.

These services are enabled through robust technology

platforms including carrier grade messaging platforms
and gateways, voice platforms, content management
and

3rd

party

application

aggregation

systems. IMImobiles modular product portfolio delivers

a connected experience across consumers digital lives.

With over 600 employees and headquartered in

Hyderabad, India, IMImobile has a global presence
across Asia, Europe, Latin America, Middle East and
Africa. The company hosts its technology platforms and
services in data centers worldwide and currently enables
over 77 mobile operators in 66 countries generating 40
million billing transactions every month and reaching
over 780 million subscribers worldwide.

Key Requirements:
Schedule Management required a
solution that had top line schedule
management capabilities to create WBS,
Networks, use Lead & Lags, Perform Critical
Path analysis, deploy network Optimization
techniques, level resources and provide
schedule tracking and reporting features
Project Team Collaboration required a
collaborative solution to update project
progress and report key project actuals by
the team members with seamless
integration and approval capability
Integrated Project Planning, Monitoring
& Controlling of Projects required a
solution that can handle all the key project
management processes with seamless
integration allowing corporate participation
from all stakeholders
Enable Executives & PMO with key
metrics & enterprise data required
solution to provide a project center where
forecast, trends & key project metrics are
available to enable PMO to make informed
decisions
Participative Resource planning
required a system where the BU heads and
the PMO can take simultaneous decisions
on resource selection, provisioning &
monitoring on individual projects.
Visibility and traceability required a
solution where visibility can be achieved
from the individual tasks at the bottom
level right up to the top at the enterprise
level, provide vital resource utilization and
availability details

Centralized Project Planning & Storage

required all projects to be available
centrally for tracking & reviews in
consistent format & familiar interface

Collaborative Solution that can handle

documents, Risks, Issues and Discussions
required the solution to double up as a
document management system, manage
Risks, Issues and Discussions along with
other portal based features
Role based access required secure role
based access providing selected
information to selected roles Project
Managers, Team Members, Executives
Enterprise Reports required a solution
where easy to create enterprise reports
with familiar tools will seamlessly provide
critical business intelligence from the
available enterprise data
Extensibility required a platform that can
be extended to other business functions
and easily scalable with future support for
demand management
Short Learning Curve required a system
which could be easily be adapted and
leverage existing knowledge with a short
learning curve
Handholding required post
implementation handholding support to
assist the project managers to effectively
utilize the solution

Solution

For the first time Project

planning and tracking were
participative and online.
Business heads actively
participated in
the planning and tracking
process while Project managers
actively owned
and facilitated the project
delivery.

The Status Manager feature

in MS EPM allowed Business
Heads to approve functional
resources actual hours
increasing consistency and
line reporting.

Multiple Dashboards and

enterprise reports were
created leveraging the OLAP
cube functionality as well as
the SQL reporting tables.

SSRS reporting enabled

custom reports which could
be served using webpages
and need not be
downloaded. Save to PDF
enabled archival of these
reports.

Enterprise Metrics

Software Used:

Internet Explorer IE7/IE8

SSRS, OLAP, EXCEL Services,

Performance Point, Office Web
Apps

Excel 2007/2010
Project Professional 2010

Key Training Programs

delivered:

Project Server 2010

SharePoint Server 2010 Enterprise

1.

SQL Server 2008 R2: Standard

Windows Server 2008/R2:
Standard

Training Program for Project

Key Project Server functionality

Enabled:
1.

User synchronization with ADS

2.

Multiple Enterprise Custom fields

3.

Multiple Views Customized/Workspaces

4.

Email Integration with IMI Exchange

Managers
2.

Training Program for

Administrators

3.

Training Program for Executives

Few Reports: