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J.

Gregory Des Rosiers, MBA


Chicago, Illinois

jgdesr1@gmail.com

SUMMARY
A seasoned systems professional with 20 years of experience in system implementation, workflow and systems
optimization, quality assurance, and project management across multiple industries, including healthcare, with
several projects resulting in demonstrable operating efficiencies. Successful in building consensus and gaining
support for project goals across various project stakeholders and constituencies. Adept at reporting project
metrics to senior clinical and technical leadership. Able to build and motivate multidisciplinary, results-oriented
teams. Extensive knowledge of software development and project management methodologies, as well as of MS
Project, Visio, and Office.

WORK EXPERIENCE
Project Manager Physician Documentation Implementation
A 12-hospital health system in Chicago, Illinois
December 2014 May 2015
Managed a project team of two clinical analysts and 3 support analysts to implement Physician Documentation
in the Emergency Departments at two hospitals. Defined and managed project plans and staff schedules.
Documented project updates and managed and prioritized team activities. Worked with HCIS vendor to
document, track, and resolve functionality issues identified during testing. Worked with ED Medical and Nursing
directors to finalize GO LIVE dates and support schedules. Conducted daily GO LIVE debriefings to identify and
prioritize issues that arose during GO LIVE. Implemented processes and tools for capturing and reporting chart
compliance statistics. Project reduced manual scanning of clinical documentation to the EHR by 50% in the first
month after Go Live.
Project Manager Voice Recognition Proof of Concept
A 12-hospital health system in Chicago, Illinois
January 2015 May 2015
Worked with IT and clinical management to identify and evaluate voice recognition solutions. Conducted
evaluation proofs of concept with key stakeholders. Scheduled and oversaw physician demonstrations and use
case periods in production environments to confirm functionality of vendor solutions against targeted platform.
Project Manager Computerized Physician Order Entry (CPOE) Optimization
A community hospital in northwestern Washington
March 2014 November 2014
Assessed operational and clinical compliance issues following rollout of CPOE at a 150-bed community hospital.
Documented and reported findings and corrective recommendations to senior executives. Developed and
executed a comprehensive quality assurance plan for a hospitals electronic order sets, identifying workflow and
order processing errors in 75% of active order sets. Worked with Chief Medical Officer, Chief Medical
Information Officer, and Director of Clinical Applications to implement recommendations.
Senior Clinical Consultant Health Care Information System (HCIS) Version Upgrade
A community hospital in rural New Mexico
December 2013 March 2014
Assessed new release features and functionality, creating decision documentation to support implementation
recommendations. Worked with HCIS vendor to document, track, and resolve functionality issues identified
during testing. Developed training materials to support integration of new functionality into clinical workflows.
Project Manager CPOE Physician Education
December 2012 July 2013
Developed 10 different training modules, which were delivered by both scheduled lectures and streaming video.
Defined and implemented a new Health Stream-based training model for new provider on-boarding and current
provider continuing education. 100% training compliance prior to Go Live.

A community hospital in central Pennsylvania

Project Manager eMAR/BMV Training


A six-hospital health system in suburban Chicago, Illinois
June 2012 August 2012
Worked with clinical SMEs to develop and implement a training curriculum to educate nurses on health systems
eMAR/BMV functionality. Defined and managed project plans and staff schedules. Documented project updates
and managed and prioritized team activities. Worked with team to developed curriculum outline, and training
module and competency assessment content. Deployed to clinical education staff system-wide education.
Project Manager Electronic Physician Rounding List Implementation
A six-hospital health system in suburban Chicago, Illinois
March 2012 August 2012
Managed two clinical analysts in implementing an electronic physician-rounding list. Defined and managed

J. Gregory Des Rosiers, MBA

project plans and staff schedules. Documented project updates and managed and prioritized team activities.
Worked with HCIS vendor to document, track, and resolve functionality issues identified during testing. Managed
team activities as it elicited functional and interface requirements; defined physician user interface prototypes;
conducted physician review meetings; finalized development of physician-approved functionality; developed
training module; and deployed to hospital-based clinical education staff for roll out to facility medical staff.
Project Manager Meaningful Use Stage I Immunization Enhancement
A six-hospital health system in suburban Chicago, Illinois
January 2012 May 2012
Managed project team of two analysts to implement functionality required for electronic immunization reporting.
Defined and managed project plans and staff schedules. Documented project updates and managed and
prioritized team activities. Worked with HCIS vendor to document, track, and resolve functionality issues
identified during testing. Worked with team to identify in-scope immunizations; map to entries in pharmacy drug
dictionaries; confirm mapping of application messages to interface engine HL7 codes. Supervised end-to-end
testing from HCIS through interface engine to State of Illinois Immunization Registry.
Senior Clinical Consultant HCIS Version Upgrade
A six-hospital health system in suburban Chicago, Illinois
March 2011 January 2012
Assessed new release features and functionality and created decision documentation to support new
functionality implementation recommendations. Worked with HCIS vendor to document, track, and resolve
functionality issues identified during testing. Developed training materials to support integration of new
functionality into clinical workflows. Conducted multiple super-user training sessions on workflow and application
changes following upgrade GO LIVE.
Project Manager Response-based Charging Clinical Documentation
A 350-bed medical center in suburban Chicago, Illinois
Managed a project team of one analyst, two clinicians, and two B/AR analysts to implement response-based
charging for inpatient respiratory therapy department. Defined and managed project plans and staff schedules.
Documented project updates and managed and prioritized team activities. Worked with team to prototype
impacted assessments; review changes with respiratory therapists; identify and assign appropriate billing codes
for specific treatments; and create training materials to support education on implemented changes. Reduced
time needed for manual charge entry by 75% and increasing departmental charge capture efficiency by 45%.
Project Manager Medication Reconciliation Implementation
A 280-bed hospital in Brooklyn, New York
October 2010 February 2011
Managed a project team of one analyst, three trainers, and one pharmacist to implement electronic medication
reconciliation. Defined and managed project plans and staff schedules. Documented project updates and
managed and prioritized team activities. Worked with HCIS vendor to document, track, and resolve functionality
issues identified during testing. Oversaw documenting as is and to be clinical workflows; assessing
implications to clinicians of incorporating electronic medication reconciliation into their clinical practice;
prototyping functionality and conducting IT SME and clinical review meetings; developing and conducting
training programs designed to meet the differing educational needs of attending physicians, residents, and
registered nurses; and defining and managing GO LIVE support schedule.
Senior Clinical Consultant Nursing Clinical Documentation Optimization Assessment
A community hospital in Raleigh, North Carolina
August 2009 February 2010
Authored a comprehensive assessment of existing clinical documentation and patient clinical order entry
functionality in preparation for rolling out bedside medication verification/electronic medication administration
record, medication reconciliation, and emergency department functionality. Worked with clinicians from nursing
and all ancillary care departments to document as is and to be clinical workflows to determine points of
operational redundancy. Evaluated all documentation processes to identify points of redundant, erroneous, or
missing data entry. Documented and prioritized assessment findings and optimization recommendations.
Senior Clinical Consultant Wound Care Management Documentation Optimization
A community hospital in Chicago, IL
May 2009 July 2009
Worked with hospital wound/ostomy care (W/OC) nurse and Directors of Clinical Education and Risk
Management to identify required data elements for accurately documenting wound assessments and care.
Prototyped wound documentation assessment and revised assessment following SME review. Developed the
content for and scheduled and conducted training for 350 staff nurses on the new wound assessment. Monitored
and reported educational and documentation compliance to senior clinical leadership.

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J. Gregory Des Rosiers, MBA

Project Manager CPOE Implementation


A community hospital in Chicago, IL
October 2007 February 2008
Managed a team of two clinical analysts and one pharmacy analyst to implement computerized physician order
entry on an inpatient psychiatric unit. Defined and managed project plans and staff schedules. Documented
project updates and managed and prioritized team activities. Worked with HCIS vendor to document, track, and
resolve functionality issues identified during testing. Prototyped and implemented nursing assessments,
electronic patient management module, and electronic physician order sets. Oversaw in-patient pharmacy build
of medication order strings. Configured physician and nurse users to support access to new functionality.
Developed training materials to support new and/or modified workflows for physicians and nurses. Scheduled
and conducted training for 40 physicians and 30 nurses. Developed and managed Go Live support schedule.
Reduced unit-specific medication ordering/management errors by 80% within three months of GO LIVE.

EDUCATION
University of Illinois at Chicago Chicago, IL
Bachelor of Science in Nursing awarded in May, 2006
Emory University Atlanta, GA
Masters in Business Administration awarded in May, 1988
Kalamazoo College Kalamazoo, MI
Bachelor of Arts in Biology awarded in June, 1985

LICENSES
Registered Nurse Licensed to Practice in the State of Illinois
Please connect with me on LinkedIn at www.linkedin.com/in/GregDesRosiers1

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