Unisphere Vmax

Unisphere
for VMAX
Powerful. Trusted. Smart.
KJ Bedard
Principal Corporate Systems Engineer
January, 2013
Copyright 2012 EMC Corporation. All rights reserved.
Objectives
At the end of this presentation users will:
Understand the positioning of Unisphere for VMAX

Understand architectural and software requirements
Be able to perform basic configuration operations
Be able to perform basic tasks to determine system
performance
Have a working set of information for knowledge transfer
with partners and customers
Troubleshoot issues
Find help, support, and documentation resources
Manage the Entire VMAX Environment

Single interface for centralized management
Unisphere
for
VMAX
Scale to manage with

less effort and cost
Easily provision capacity
to hosts
Simplify management of
FAST VP environments
Optimize performance
and improve utilization
Easily integrate into
VMware environments
Simplify Resource Provisioning

Intuitive Wizards
Create new hosts

Provision storage
Replication
Create storage groups
Create volumes
Create and expand thin
pools
Perform LUN Migrations
FAST and FAST VP
Performance Capabilities
Quick Summary of Array Performance with Drill Down Capability
Heatmaps
Diagnostic, Historical, or
Real Time
Categorized by:
Front-end
Cache
Back-end
Drives
Drill down to component
level
Symmetrix Management Applications

Link &
Launch
ProSphere
Unisphere
SYMCLI
SMI-S Providers
STORAPI
SYMAPI
Enginuity
SMAS Architecture Core Components

Solutions Enabler
SYMAPI Server
storapid
storevntd
storstpd
SYMAPI DB
SMAS
Adobe
Flash
and
Internet
Browser
clients
Unisphere
IP
Network
JBoss Framework
SMAS Deployment Local Options

Adobe
Flash
and
Internet
Browser
clients
1) Out of Band SMAS Management
IP Network
VMAX Service
Processor
2) Dedicated SMAS Server

PowerEdge
2650
Solutions Enabler SYMAPI Server

SMAS Server Software
Windows, LINUX
SAN
ESX Servers
Adobe
Flash
and
Internet
Browser
vSphere 4.0+ Software
3) Virtual Infrastructure
SMAS Deployment Remote Options

Management Server
Sun
SMC Web Clients

IE, Firefox
ENTERPRISE
2 2 0 R
1) SYMAPI Client / Server
Solutions Enabler SYMAPI Server

Gatekeepers
Storsrvd
Solaris, LINUX, HP-UX, AIX,
Windows
SAN
IP Network
SMAS Server or VM
PowerEdge
2650
SMAS Server Software

Solutions Enabler Libraries
Windows, LINUX
2) Mainframe Management
Scalability & Hardware Requirements

Scales to:
10 Symms
80,000 Volumes
Requires:
Dual processors and two CPUs
8 GB of available memory for
Unisphere with Performance option
(use dedicated memory for VM)
100 GB of disk space
10
Software Requirements
Licensing:
Array-based license (no separate license for
Performance option)
Requires:
Solutions Enabler 64-bit version 7.5
Enginuity
Symm 6 (5671 Enginuity)
Symm 7 (577x Enginuity)
64-bit OS
Windows Server 2003/2008
Red Hat AS/ES 5 and 6
SUSE Linux 10 and 11
11
Securing the SMAS Application

SMAS User Password Protection - CST Lockbox
Initial smc user and password is stored on the SMAS server in a
RSA-secured vault called the CST lockbox
The CST lockbox is tied to CPUID and MAC of SMAS Server
CST makes cloning a SMAS Server VMware template difficult
Deploy SMAS Virtual Appliance when multiple SMAS instances are
required in a VMware environment
Additional local users can be created and assigned specific permissions
These users and passwords are stored in CST
When creating additional users, SMAS can utilize existing LDAP and
Windows AD environments authentication.
LDAP and AD users are not stored in CST
LDAP can be over SSL
12
User Permissions and Roles

Role
Permission
Administrator
All Roles
StorageAdmin
Full Symmetrix Control, not able to create

users
Monitor
View only; cannot manage arrays
SecurityAdmin
Can add users and set permissions, but

cannot manage Symmetrix
None
No access other than login
Local and LDAP/AD users and roles are stored in the symauth
database in SFS
User roles are assigned per Symmetrix
User roles cannot be specific to storage groups or specific volumes
SMAS can be used with SYMACLs to provide device level security
13
Overview Key Benefits and Features

Discovery
Configuration
Array and internals configuration
Device creation, storage provisioning
Logical and physical devices
Supports Solutions Enabler code for

Open Systems, Mainframe, and IBM i
Monitoring
Properties
Status
Alerts
Administration
User-level security, logging, auditing
Access-control management
Wizards
Storage Provisioning
LUN migrations
FAST and FAST VP
Replication
Dynamic Cache Partitioning

VMAX Priority Controls
Virtual Provisioning
FAST and FAST VP
Replication
Configuration and control
Discovery of objects and status
SRDF monitoring
Command Line Generator
Performance
Monitoring, Heatmaps, Dashboards and
Historical Trending
14
Basic Unisphere Functionality

Features and functionality discussed:
Features of the System Dashboard
Examining and installing eLicenses
Managing Users and Roles
Changing system parameters
Wizards for creating storage
Creating thin volumes
Creating a new host and provisioning storage
Unisphere Performance (formerly known as SPA)
Basic troubleshooting
15
Basic Unisphere
Functionality
Properties of the System Dashboard
16

This section will describe the Unisphere
Dashboard View and examine:
VMAX IDs
VMAX Model Numbers
Code Levels
Alerts
Used Space, Free Space, Allocated Space
All directors
17
From the main

menu bar,
select Home.
Double-click to
select a VMAX.
18
19
Select Front End

Directors to see
all details.
FE details are
displayed
including; status,
port, type, port
ID and more
20
Physical and
Virtual
capacities are
displayed.
Select a thin
pool and
double-click to
display details.
21
Users have the

option to create,
expand a thin
pool, or bind
volumes to a
pool, and
more...
More options
include Start/Stop
write balancing of
the selected thin
pool.
22

Related objects associated
with the thin pool allow
the user to view all DATA
and Bound volumes.
From these screens, users are provided with all options to create/remove volumes to/from
the pool, or create/remove TDEVs, bind/unbind or enable/disable devices in the pool.
23
Basic Unisphere
Functionality
Examining Software License Keys
24
This section will help the user understand

how to:
Determine array licensing
Use Settings to examine licensing and usage
Install VMAX entitlements
25

VMAX with no
Unisphere Entitlement
VMAX with
Unisphere Entitlement
26

From the main menu
bar, select System.
Select Settings.
Select Electronic
Licenses.
27

Review
Entitlements
and License
Usage
and
The Entitlements screen displays the feature, license type, capacity

and status.
28

Click Load File.
Browse your system,

select the file and
(optional: Preview
file) then Click OK to
load.
29

Typical VMAX license key file
30

Select
License
Usage.
The Usage screen displays the feature, activation type, capacity type
and licensed capacity (in TB).
31
Basic Unisphere Functions
Managing Users & Roles
32

how to:
Navigate the Administration tab
Use Unisphere to create, edit and delete users
Assign roles
Define authorities and domains
33

Select Home.
Select Administration
in the lower right-hand
corner of the Home
screen.
34

Select Users
and Roles.
User details such as

type, authority,
domain, and VMAX
are displayed.
Click on a user to
select it. Options to
Create, Edit and
Delete become
available.
35

Click Create to
add a new user
User Authority may be

defined for specific
domains including
LDAP-SSL.
Select the type; either

User or Group,
depending on
Authority.
36

Select Create to
add a new user.
Select the role based

on the VMAX ID.
A Summary screen
displays all details.
Select Finish to
create the new user
and role.
37
38
Basic Unisphere
Functions
Changing VMAX parameters
39
Changing VMAX Parameters

how to:
Navigate the Dashboard
Examine the VMAX parameters available for

modification
Change VMAX parameters
40

From the System
Dashboard
Settings can be
found in the lower
right-hand corner of
the screen.
41

Specify whether
to use Global
sparing.
Enable Auto
Meta and define
parameters for
meta creation.
Parallel Access
Volume is a
mainframe
extent lock
mechanism.
42

Define SRDF
Asynchronous
linkage
parameters.
Define SRDF
director link
percentages for
sync/async and
copy I/O.
43

Enable/disable
DCP (Dynamic
Cache
Partitioning) and
set parameters.
44
Basic Unisphere
Functionality
Creating Storage Groups
45

how to:
Create a new storage group comprised of virtual
volumes and then assign it to a thin pool.
Navigate the Storage Groups display screen and
view the options available for configuring Storage
Groups.
46

Select Storage
Groups from the
Storage tab.
Click Create from the

list of options.
Step 1. Complete
the selections
and select Next
to continue.
47

Step 2. Select a
thin pool, and
enter the capacity
requirements.
Step 3. A summary
screen displays all user
selections, and
indicates how many
new devices must be
created in order to
satisfy this request.
48

Click Finish.
At this point, the user

has several options.
Click Close to
complete this task.
49
From the Storage

Groups list, click
the newly created
storage group to
select it.
50

Once the Storage
Group has been
selected, the user is
presented with many
options.
Expand the >> option

which provides users
with many more
choices, as displayed
here.
51
Using Wizards
52
Using Wizards
This section will help the user

understand how to:
Use a Unisphere for VMAX Wizard
The Create Storage Template Wizard will be
presented as an example
View and manage storage templates

Create, export and import volumes using the
Wizard
53
Using Wizards
Select the Storage

Templates option
to simplify and
standardize storage
provisioning.
54
Using Wizards
Existing storage
templates are
displayed.
Click Create to
create a new
template.
55
Using Wizards
Step 1. Complete
the dialog
selections.
Click Next to
continue.
56
Using Wizards
Step 2. Complete
the dialog
selections.
Click Next to
continue.
57
Using Wizards
Optional:
Advanced
options can be
selected for
pre-allocating
capacity and
meta volume
configuration.
58
Using Wizards
Step 3. A summary
screen is displayed
containing all parameters
for the new template.
Select Finish to
complete this
Wizard.
59
Using Wizards
Select a
template to
view details.
Storage
Template
details.
Options are
available to
Create, Delete,
Update or
Cancel.
60
Basic Unisphere Functions
Creating VMAX Volumes
61

how to:
Create VMAX thin volumes using a Wizard
Use the job list to schedule and run jobs
Schedule configuration change tasks
62

From the Storage
tab.
Different types of
volumes can be
created in various
ways.
Select Create
volumes to use
the Wizard.
63

Select Virtual to
create thin volumes.
Optionally select a
pool to bind the
new volumes.
Run Now, or
schedule for later.
64

Message box
indicates the job
has been added.
Select Job List from

the options in the
lower right-hand
corner to view all jobs
in the run queue.
65

Select the new job
to create thin
volumes.
Execute the
selected job now.
66

Click OK.
A new status
indicates the job is
running.
When the job

completes
successfully, click
View Details.
Scroll to the bottom
to see the new
volume IDs that
were created .
67
Create New Host and Provision Storage
68

understand how to:
Use the Create a New Host Wizard
Create a Masking View and Storage Group
Provision storage to a host
69
70

Step 1.
Complete the
selections to
create a new
host.
Select an
Initiator from
the drop-down
list. Click Add
to display the
user choice.
Click Finish to
complete the
Wizard.
71
When a host is
successfully
created, Select
Provision storage
to this host.
Complete the
selections in order
to provision storage
to the newly
created host.
72

To provision new
storage to the host,
a port group name
is required.
In the final step, all

user choices are
displayed.
73
When a Masking View

is successfully created,
the user may choose
to associate the SG
with a FAST policy.
74
When running on Windows, use

the Server Manager to rescan
HBAs. This must be done for the
host to recognize that new
volumes have been presented.
Discover the
Symmetrix volumes
by selecting the
Refresh Symmetrix
icon.
This completes the
necessary steps to
provision storage to a
host.
75
FAST and FAST VP Basics
76

understand how to:
Use the FAST Dashboard
Managing FAST Tiers
Associate a Storage Group to a FAST Policy
77

From the main menu
bar, select Storage.
Select FAST.
Selecting the FAST tab automatically directs the user to the FAST Dashboard.
78

The FAST Dashboard has four main components:
FAST Status Report
Enable/disable FAST
Control settings for data movement mode
Define performance and data movement time windows
FAST Policies
Create and manage policies
Associate Storage Groups
Tiers Demand Report

View all tiers and storage usage
Storage Groups under FAST control
79

The four components of the FAST dashboard.
80

From the main menu
bar, select Storage.
Select Tiers to
create and
manage storage
Tiers.
81
A list of all storage

Tiers and details
are presented to
the user.
Options are
available to
Create, Edit,
View Details or
Delete a Tier.
82

From the Storage
Groups tab, many
Storage Group details
are displayed.
Any Storage Group running under a FAST Policy is indicated in the list of Storage
Groups as shown above. Options are available to Associate, Reassociate, or
Disassociate to/from a FAST Policy.
83
Unisphere
Performance Option
Overview
84
Unisphere Performance Option Objectives

This section will help the user understand how to:
Utilize the various performance features provided by
Unisphere in order to apply them to real-world applications.
The Performance module features include:
Settings
Thresholds and Alerts
Real Time Monitoring
Diagnostic Drill Down
User-defined Dashboards
Performance Charts
Real Time, Diagnostic and Historical Views
Heatmaps
85
Unisphere Key Benefits / Features

Need
Unisphere Performance
Easier infrastructure planning
Intuitive, automated trending of KPIs.

Long-term trending to plan for upgrades, consolidation
and optimization.
SRDF Tracking
Monitor KPIs to anticipate and prevent bottlenecks for

remote replication.
Simple monitoring of VMAX activities
Focus on storage groups, single or multiple arrays,

and/or device level metrics.
Real time monitoring
Identify root cause of performance issues by setting

traces and capturing unplanned performance events
in real time.
Diagnostic drill down
Intuitive root cause engine to isolate and identify

performance issues down to the device level.
Advanced alerting
Set alerts based on severity of performance issues

(ie. Informational, warning, or critical).
86
VMAX Performance Dashboards

Customizable Dashboard Views
Dashboards
Standard, Pre-defined
Customizable User-defined
FAST Environment, SRDF, FE
87
Real Time Monitoring

Schedule and Analyze Real Time Performance Traces
Capture real time trace
Capture a 1 hour period
Schedule up to 7 days
into the future
Retention period up to
30 days
Components monitored
Symmetrix
Front-end (FE) directors
Back-end (BE) directors
Remote Data Facility
(RDF) directors
External (DX) directors
88
Advanced Diagnostics Capabilities

Diagnostic view collects data every 5 minutes; data is available for the previous 7 days.
KPIs identify root cause.
89
Heatmap Capability
Quick Summary of Array Performance with Drill Down Capability
Heatmaps
Diagnostic, Historical, or
Real Time
Categorized by:
Front-end
Cache
Back-end
Drives
Navigate to Analyze - drill
down to component level
90
Enhanced Alert Notification

Component
Alerts
Array
Rich Set of Alerts
FE Director
Monitor KPIs
BE Director
Establish Threshold Levels
Cache Partition
SRDF Groups
Informational, Warning, Critical
Method of Notification
Device Groups
Storage Groups
Virtual Pools
Syslog
Email
SNMP
91
Unisphere
Performance Option
Basic Functionality
92
Unisphere Performance Option

This section will help the understand how to:
Use the various components and features of
Unisphere Performance
Performance settings
Registering an array for data collection
Monitor view
Using pre-defined and user-defined dashboards
Analyze view
Viewing real time, diagnostic, and historical data
93
Performance - Settings
The performance
module and features
live under the
Performance tab on
the main menu.
Select Settings.
Select System
Registrations to view
and manage performance
registrations.
94
Select a storage
array and click
View Details.
Select Real Time

and Diagnostic
check boxes.
Select Apply to
register this
array and begin
data collection.
95
Users configure
all alerts and
thresholds by
selecting System
Settings.
Users also view

and manage the
performance
database by
selecting System
Settings.
Other available features from System Settings include: Metrics, Real Time
Traces, and Reports.
96
Monitor View - Heatmaps

Select Monitor from the
Performance menu.
Expand EMC
Dashboards.
Select
Heatmap.
97

Select the type
of Heatmap and
the duration.
FA, DA and
Cache slot
allocations are
displayed.
Click a Director
to see
utilization
details.
98

Double-click a
specific director. A
director chart is
displayed.
Select the Red, Yellow

or Blue graph to display
busy percentages.
99
Analyze View
Select Performance
from the Main Menu.
Select Analyze.
Real Time, Diagnostic,

and Historical tabs are
available for viewing
different collection
ranges.
100
Analyze View
Navigating the Analyze View allows users to view
Symmetrix system data for various collection ranges.
Real Time: The previous 1 hour. Real Time view collects data
between 2 and 5 seconds for a limited group of metrics. The
data is available for the previous hour.
Diagnostic: The previous 4 hours. Diagnostic view collects
data every 5 minutes for root cause analysis. The data is
available for the previous 7 days.
Historical: The previous 24 hours. Historical view collects
data in 15 minute intervals for trending and planning. The
data is available for the previous 3 years.
101
Analyze View
The user selects specific KPIs or All metrics, and then selects a
chart style. Three metrics are displayed and charted here. Five
different chart styles are available. By default, all averages for
each metric are displayed, and/or the user can display the
maximum, or high water mark, for each metric.
102
Analyze View
Select Display
Thresholds
from the drop
down menu.
103
Basic
Troubleshooting
104
Basic Troubleshooting

understand:
Basic troubleshooting tasks for Unisphere
and performance analysis
Identify and collect key logs for SMAS and
Unisphere that may be required by customer
support
Available documentation resources
105
Troubleshooting Common Issues

Poor Performance
READ THE CURRENT INSTALLATION GUIDE AND RELEASE NOTES!!!!!!!
Many SMAS performance issues are a result of underpowered hardware
Note: Memory requirements are outlined in the Unisphere Installation Guide
Unable to log into Unisphere Http Server 400 error

Ensure that SMAS service has started on server
SMAS server startup can take up to 10 minutes
Unisphere command fails / hangs

Does equivalent command work in SYMCLI?
Unisphere views not updating or displaying latest configuration info.
Refresh view
Perform Symmetrix discover
Ensure array registration
Symmetrix Discover
Check SYMCLI output
Refresh Screen
Check Unisphere for VMAX Online Help
Online Help
106
Troubleshooting Common Issues

Unable to Register Symmetrix Arrays for Performance Data Collection
Check for license keys.
symlmf -type emclm list
Verify that the performance registrations file is created on the Unisphere server at
/symapi/stp/spa
File should include SIDs of Symms being collected.
SPA DMF:000192601551 10.12.167.90 8088 5 24
No array data collection

Check to make sure the storstpd daemon is running.
Check to make sure the SMAS service is running.
Examine storstpd-<date>.log file and make sure it is sending data to SMAS server.
[1728
dcfSpaSender] Nov-30 0:00:03.119 : [sendFile()] Id: 724 sent file: C:\Program
Files\EMC\SYMAPI\stp\spa\DMF_10.127.1.139\20101130_0500_000194900760.dcf.gz. Bytes
transferred: 23360
Verify that .*dcf.gz files being sent to the *\symapi\stp\spa\DMF_* directory are
being processed by SMAS.
This directory should be empty
If files are present, it means that SMAS might have crashed at some point. Check
for core dumps , hs_err* files, mini-dumps.
Log a ticket with EMC Customer Support
107
Troubleshooting Setting SYMAPI Debug

Levels
Setting SYMAPI Debug Levels
On UNIX:
SYMAPI_DEBUG = -1
export SYMAPI_DEBUG
SYMAPI_DEBUG_FILENAME=/tmp/symapi_debug_logfile
export SYMAPI_DEBUG_FILENAME
On Windows:
set SYMAPI_DEBUG = -1
set SYMAPI_DEBUG_FILENAME=\tmp\symapi_debug_logfile
Unsetting SYMAPI Debug Levels

On UNIX:
SYMAPI_DEBUG = 0
export SYMAPI_DEBUG
On Windows:
set SYMAPI_DEBUG = 0
108
Troubleshooting: Key Log Files to

Collect
smas.log
\EMC\SMAS\jboss\server\default-em\log
symapi-<date>.log
\EMC\SYMAPI\log
storevntd.log
\EMC\SYMAPI\log
Any cores / mini-dump files
hs_*.err files
\EMC\SMAS\jboss\bin
run.log
\EMC\SMAS\jboss\bin
jboss.xml
\EMC\SMAS\jboss\server\default-em\deploy\domain-symm.ear\domain-symm-ejb.jar\META-INF
<hostname>.err
\EMC\SMAS\jboss\server\default-em\data\msq\data
my.ini (Windows) and my.cnf (Linux and Solaris)

\EMC\SMAS\jboss\server\default-em\data\msq
109
Questions?
110
Resources
Location
Product Support
Page
Unisphere
Online Help
vLab Portal
https://support.emc.com/products/27045
Available at Powerlink or on support.emc.com here:
https://support.emc.com/docu43577_Unisphere-for-VMAX-V1.5-ProductGuide.pdf?language=en_US
https://portal.demoemc.com/
VMAX 10K
Central
http://one.emc.com/clearspace/community/active/vmax_10k_central
EMC Demo
Center
http://www.emcdemocenter.com
Powerlink
http://powerlink.emc.com/km/appmanager/km/secureDesktop?_nfpb=true&_p
ageLabel=default&internalId=0b0140668066ceaf&_irrt=true
111

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Unisphere

Copyright 2012 EMC Corporation. All rights reserved.

Understand the positioning of Unisphere for VMAX

Copyright 2012 EMC Corporation. All rights reserved.

Manage the Entire VMAX Environment

Scale to manage with

Copyright 2012 EMC Corporation. All rights reserved.

Simplify Resource Provisioning

Create new hosts

Copyright 2012 EMC Corporation. All rights reserved.

Copyright 2012 EMC Corporation. All rights reserved.

Symmetrix Management Applications

Copyright 2012 EMC Corporation. All rights reserved.

SMAS Architecture Core Components

Copyright 2012 EMC Corporation. All rights reserved.

SMAS Deployment Local Options

1) Out of Band SMAS Management

2) Dedicated SMAS Server

Solutions Enabler SYMAPI Server

vSphere 4.0+ Software

Copyright 2012 EMC Corporation. All rights reserved.

SMAS Deployment Remote Options

SMC Web Clients

1) SYMAPI Client / Server

Solutions Enabler SYMAPI Server

SMAS Server Software

Copyright 2012 EMC Corporation. All rights reserved.

Scalability & Hardware Requirements

Copyright 2012 EMC Corporation. All rights reserved.

Copyright 2012 EMC Corporation. All rights reserved.

Securing the SMAS Application

User Permissions and Roles

Full Symmetrix Control, not able to create

View only; cannot manage arrays

Can add users and set permissions, but

No access other than login

Copyright 2012 EMC Corporation. All rights reserved.

Overview Key Benefits and Features

Array and internals configuration

Device creation, storage provisioning

Logical and physical devices

Supports Solutions Enabler code for

Copyright 2012 EMC Corporation. All rights reserved.

Dynamic Cache Partitioning

Basic Unisphere Functionality

Copyright 2012 EMC Corporation. All rights reserved.

Properties of the System Dashboard

Copyright 2012 EMC Corporation. All rights reserved.

Properties of the System Dashboard

From the main

Copyright 2012 EMC Corporation. All rights reserved.

Properties of the System Dashboard

Copyright 2012 EMC Corporation. All rights reserved.

Properties of the System Dashboard

Select Front End

Copyright 2012 EMC Corporation. All rights reserved.

Properties of the System Dashboard

Copyright 2012 EMC Corporation. All rights reserved.

Properties of the System Dashboard

Users have the

Copyright 2012 EMC Corporation. All rights reserved.

Properties of the System Dashboard

Copyright 2012 EMC Corporation. All rights reserved.