Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Submitted By:
Chua, Felixter Leone See
O, Wesley Clarence Sy
Ong, Arthur Louie Yu
Pacio, Lance Brandon
Vasnani, Neelesh Naresh
BSIE 3rd year students
Submitted to:
Mr. Alaine Liggayu
IE 325 MW 11:00am 12:30pm Instructor
Department of Industrial Engineering
Submitted On:
March 27, 2015
TABLE OF CONTENTS
I.
Introduction
1-2
II.
III.
8-12
IV.
Popular Examples
12-14
V.
Conclusion
14-15
VI.
References
15
I. Introduction
Experts all around the world are changing society and improving it in
every way possible. Systems, programs, functions, workspaces and etc are
evolving because of the influence of experts. These experts are responsible
for the advancement of our lifestyles. Each year technology and science
improve simply because there are experts out there who have done work and
due to their performance, are able to breakthrough new discoveries. Experts
and their performances have limitations and it is these limitations that keep
the world organized and secure. A good example would be that an expert
should best stick to one field of expertise. This is because it is focus that
brings out the most potential benefit on the specific field. Famous experts
such as Bruce Lee, Bill Gates, Steve Jobs, Michael Jackson and Michael Jordan
all have one thing in common: They were able to improve and change the
game of their specific fields because they were all driven, passionate and
focused. Influences are given by performances. The better the expert
performs, the bigger the influence done on the specific field of play.
Experts serve as great influences and should not be taken for granted.
Their success has paved the way to new insights on how to deal with things.
No one starts out an expert. They are called experts because they have
found breakthroughs and have mastered a specific set of skills. Innovations
and success cannot be achieved by people who do not learn or excel in
his/her certain field. It is important for us to learn from the performances of
these experts and follow their footsteps. Metaphorically, experts have
already dug out the tunnel --- they have already done the hard and
challenging part and our only job is to cross it; our job is to learn from the
ideals and visions created by the experts.
The unique thing about being an expert is that you have to keep a
standard of performance if you want to continue being branded as an expert.
Determination drives experts to further accomplishments. This expert
performance is something that has become a need if this world has to
continue to innovate. The world would not be as productive and progressive
as it is today without these expert individuals. That is why in the study of
human factors, there is a prevailing need to acquire these skills to match the
performance of these experts. Throughout this paper, it will be discussed
how cognitive psychology can be applied to acquire the skills needed for
expert performance; various theories and procedures will be explicated to
supplement this.
not necessarily be all about the profession. Many people say experts were
born expert like Mozart who was a musical genius from even his early ages
(Elson II, 2003).
Robert Glaser (Michelene T.H. Chi, Robert Glaser, Marshall J. Farr, 2014)
says that the studies on expertise began in the late 1960s when artificial
intelligence (AI) was being made. Many inferences were made when
Greenblatt made a chess program that would make every best plausible
move when up against an opponent (Greenblatt, Eastlake & Crocker, 1967).
The program could make this best move through extensive searches while
many other psychologists found that more experienced chess players need
not search as hard due to the fact that those players could identify patterns
and moves in mere seconds (deGroot,1966).
orders come in because theyve seen it before. This ties in to the next point;
experts are fast. That same engineer could quickly fix any problems that
come in the way with little error. Chase (1983) conducted a study with cab
drivers, and they could recognize the shortest route to their destination after
taking traffic to considerations. Experts also have better memory when it
comes to their fields. They show superior short-term memory not because
they exceed the human limit, but because everything is so automatic with
them that their brains dont use up as much, allowing for greater storage.
Experts see and understand problems in their domain deeper. Take the
engineer from before, if a problem would rise up, lets say a rush demand for
a certain product. The engineer would be able to see how that order will
affect the remaining resources, and they would begin thinking of ways to
deal with the new problem. This is also the sixth point; experts take more
time to understand the nature of the problem. Experts being able to solve
problems faster was stated above, but this point is that experts will
understand the nature of these problems, as opposed to novices that would
immediately use equations and algorithms. Lastly, experts self-monitor.
Experts will often recheck what theyve done (Simon and Simon, 1978). They
want to be as accurate as possible to uphold the standards at which they are
called experts.
Being an expert is all about learning whats in the domain. Its the
familiarizing oneself to the elements of that field. Training and learning is the
key to becoming an expert. There is a cognitive load theory that was first
coined by Kalyuga, Chandler & Sweller (1998) known as the expertise effect.
The expertise effect helps reduce the overall cognitive load for learners with
greater experience. This frees the brain for more advantageous processes
like error prevention and understanding the problem. When used for actual
experts, one can see how automatic intrinsic tasks become for experts as
they have much greater capacity due to the fact that their brains make their
action almost involuntary. To put it simply, the expert effect can be seen in
training learners. This helps their overall performance as it reduces the
capacity required to do the task at hand.
Kramer & Wickens, 1997). They can pick up the necessary information better
than others because of their mental models. Wickens et al. states that
experts are more resistant to interruption. They have devised interruption
management strategies to help deal with any obstacles along the way. Their
attention is more flexible than a novice. They can allocate cognitive
resources to more important task due to their familiarity and understanding
of their domain. Expectancy allows an individual to focus on areas where
action is more likely to happen. Experts can anticipate the areas where
problems or complications can occur due to their mental models. They are
able to assign values to each area. These values aid with expectancy. The
areas with higher expectancy are more likely to capture ones attention.
Because of the very detailed mental models experts have, they can see
which areas need the most attention (Wickens et al, 2012).
III.
talent as everything is slowly being minimized, and thats a very good thing.
In recent studies, scientists tried to measure the experts supposedly
superior powers in aspects like speed, memory, and intelligence with
psychological tests, and no general superiority was found. They found out
that this superiority was domain specific, for example, the expertise of chess
experts was limited to chess positions and did not excel in other types of
memory challenges. Moreover, although a factor, not even IQ could
distinguish the best among chess players, artists, and even scientists. This
allows for deliberate practice and training that can be acquired to attain
expert performance in desired fields. Consequently, there are many
procedures studied and highlighted by the practitioners in this field that can
be used in acquiring expertise.
fact the most limited compared to other areas. The reason to this being the
unpredictability factor of life, wherein even delays in decision making can
cause new factors to arise, reducing the margin for error.
make it possible to see where youre making the error. Aside from practice,
Our world lives because of the acquisition of knowledge and its learning.
Experts that can organize this knowledge and learn it efficiently and deeply
are commended. Many novices train hardly to match these experts when it
comes to learning. One of the most common ways to learning better is still
the traditional repetition technique. The more you do something, the more
you learn new things about it and youre learning on that subject is
strengthened. Another factor that you have to look into is the distribution of
practice. It is better to practice multiple times with reasonable amounts of
time intervals, rather than mass practice all at once. There also many other
factors to consider when trying to improve learning, and it is one area that
requires immense focus and determination to master. A related factor that
also contributes to learning is memory, which is discussed next.
memory well. It would require great procedural skills which would provide
experts a measurable performance advantage in the methods they
specialize. One example is in circumstances which requires vigilance and
situational awareness. Most experts acquire the advantage in conditions
which require these attributes due to the fact that they are able to easily
encode vital information required in every situation. By being easily able to
encode, they would have an ample more time for analysis and decision
making right for the situation.
IV.
Popular Examples
engineer and made his first vehicle called the Ford quadricycle which was similar to
a car. After many successful attempts in making vehicles, he then partnered with
people to create the Ford Motor Company where the assembly line technique was
implemented. Using his expertise and training in creating machines and trying to
make production more efficient, his cars turned out to be cheaper to make and cost
saving. He was also able to increase daily salaries to the workers. Ford then carried
his experience in the car industry and manufacturing processes to make airplanes
during the First World War
Peugeot Company
The Peugeot family of Valentigney, Montbliard, Franche-Comt, France,
began in the manufacturing business in the 18th century. In 1842, they added
production of coffee, pepper, and salt grinders.[15] The company's entry into the
vehicle market was by means of crinoline dresses, which used steel rods, leading to
umbrella frames, saw blades, wire wheels, and ultimately bicycles.[16] Armand
Peugeot introduced his "Le Grand Bi" penny-farthing in 1882, along with a range of
other bicycles. Peugeot then ventured into automobiles and won many rally
competitions. Peugeot added motorcycles to its range in 1903, and they have been
built under the Peugeot name ever since. Peugeot now is the leading French Car
brand worldwide
The companys experience in the manufacturing industry, supply and
exposure to different kinds of metals and levers made the transition to automobiles
very easy. Peugeot knew the domain and the elements of the automobile industry
so establishing the processes were much easier because of the expertise shown in
the field of automobiles and manufacturing.
V.
Conclusion
It is usually shown that there is a need for great passion, motivation and
hard work in order to attain the performance considered as an expert. Most
experts, with their drive of passion, are motivated to continue, practice and
experience specific areas and through this, they get a chance to discover
new ideas while performing well in the areas they have been focusing.
Everybody is a genius. But if you judge a fish by its ability to climb a tree, it
will live its whole life believing that it is stupid. So all you need is to find
your strength and improve this in order to soon become an expert.
VI.
References
Christopher D Wickens, Justin G Hollands, Raja Parasuraman, Simon
Banbury (2012). Engineering Psychology & Human Performance (4th
Edition).
of Expertise.
John L. Elson II (2003). Expert and Novice Performance in an
Industrial Engineering Virtual World Simulation.
Expertise.
https://psy.fsu.edu/faculty/ericsson/ericsson.exp.perf.html
http://en.wikipedia.org/wiki/Expert
http://www.merriam-webster.com/dictionary/expert
http://en.wikipedia.org/wiki/Henry_Ford
http://www.peugeot.com/en/brand
http://www.goodreads.com/quotes/101458-everybody-is-a-genius-but-ifyou-judge-a-fish