Diana Melnikov

https://www.linkedin.com/in/dianamelnikov

Mobile 347.223.8777

diana.melnikov@gmail.com
Self-motivated, dedicated, detail-oriented technology professional with excellent technical and communication
skills and extensive experience working with vendors and vendor packages. Succeeded in different capacities that
includes work as Business Analyst, Data Analyst, MIS Manager, Administrator and Project Coordinator. Performed
new projects releases, UAT and production support, analysis, and troubleshooting.

EXPERIENCE
Scotiabank - New York, NY
Business Analyst, March 2000 - October 2014
Management, analysis, support, testing, coordination, and execution of production and non-production applications
with solid knowledge of SDLC process and Data Warehouse architecture. Close work with IT and development staff,
and Middle and Back Office groups. MS Access database and reporting knowledge. Strong knowledge of Monarch,
SQL queries. Extensive communication with vendors Broadridge, SunGard, Bloomberg, DTCC, and BONY.

Drove implementation, installation, and support of new projects to successful completion. The results
improved the time efficiency and optimized performance.
Maintained liaison between the business units, technology teams and support teams.
Performed data analysis according to business rules and use cases to grasp users goals and actions.
Managed stakeholders work sessions to document business requirements and functional specifications.
Prioritized, scheduled and managed vendor software releases on MS SQL Server UAT and Production.
Provided weekly updates, reported milestones and outlined risks and issues to the management.
Managed action items of IT Operations to support projects: troubleshooting, deploying improvements and
fixes to the network and applications infrastructure.
Coordinated weekly interaction with c-level stockholders.
Created Runbooks instructing offshore support team. Trained and controlled offshore group work.
Handled Testing Status meetings to discuss outstanding issues with IT, development team and vendors.
Identified and facilitate opportunities for process improvement; escalation of relevant issues.
Managed Field Expansion project that introduced changes to the current structure in order to comply with
Bank standards. Met and overcame challenges related to modifying an existing database in
Postedge/Monarch, testing canned models and customized reports. Communication with vendor to
evaluate problem and streamline solution.
Administered Datapump reports project from client side as business analyst, prioritized fixes. The project
had a target to produce unique custom reports for Fixed Income, Equity, HR, and Emerging Markets.
Delivered solutions enhanced efficiency and in multiple cases resulted in monetary savings, saved the time
and people resources, that were recognized by company as my personal achievement.
Performed Super Access Coordinator role managing user access to the repository services.
Designed and developed custom relational databases in MS Access based on Broadridge reports/database
or data entry for Operations, Finance, Equity, Risk Management, Derivatives and Corporate groups.
Created scripts and controlled NDM server daily jobs. Modified NDM processes to improve performance.
Supported Impact QA files testing on a server.

Played key role in organizing backup Sybase servers during 9/11 recovery process.

Pitts Financial Group Inc., New York, NY

Programmer/Consultant, 1997-1999
Development and design of Equity Research Analysis System using FoxPro. The system could automatically generate
variety of complex financial reports. The goal was to eliminate the need of direct database access as well as many
men-hours demanded by this process. Implementing new custom modules in SBT Executive Series software using
PowerBuilder and Sybase. Modifying existing structure and creating new summaries and reports to fit client needs.
Participated in design and implementation of object-oriented application framework for Portfolio investment
related products using PowerBuilder and Sybase. Implementation of Portfolio Global Assets Allocation system
providing accounts analysis, investment policy development, research sessions. Acted as liaison for all portfolio
management departments. Played leading role in creation of LCA class library, the architecture process, and base
objects inheritance implementation. Developed set of business systems including Global Master Optimizer with
external functions calls from custom DLL.

Designed GUI with scripts in PowerBuilder, stored procedures for Sybase. Created triggers to keep
large-size tables synchronized.
Customized existing reports according to the functional specifications including General Ledger,
Accounts Payable, Sales Orders, and Inventory Control reports.
Development of standard objects for error handling.
Implemented advanced data sharing between visual and business components.
Developed data maintenance screens. Performed query optimization.

Touro College, New York, NY

Admission Assistant, 1995-1996
Coordination, control and maintenance of data processing computer system. Installation and supervision of
numerous software and utilities to automate tasks. Insurance of accuracy and security with all DataEntry input and
output.

COMPUTER SKILLS
Software: Microsoft Office (Outlook, Excel, PowerPoint, Visio), JIRA, Postedge, DTCC, Showcase, Windows
Scheduler, VPN, GotoMeeting, ServiceNow.
Operating Systems: Windows8/7/Vista/XP
Databases/ Tools: SQL, MS Access, MS SQL Server, Sybase, Monarch, Qlickview
Methodologies: Waterfall, Agile, UAT Testing, SDLC, CRM, OOAD

STRENGTHS

Self-motivated, dedicated and strongly organized.

Have in depth knowledge in the respective subjects.

Strong ability to reach goals.

Attentive and understand the criticality of resolving production issues.

Detail-Specific.

EDUCATION
Odessa National Academy of Food Technologies, Odessa, Ukraine
MS, Electrical Engineering/Computer Science, 1989