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RESERVATION GUIDE

HONG KONG TEL 29608999


FAX 25635365
MACAU TEL 0-800-952
http://www.abacushk.co m
SIGN IN & SIGN OUT /
Sign In Area A
...SI2960
Sign In All Areas
SI*1101
Sign Out Current Area
. ..SO
Sign Out All Areas
....SO*
Switch To Area B
....B
Display Area and Printer Status
.......*S*P
Display Terminal Address
....J
Redisplay Sign In Message
SIGN-IN
.....S/*
PNR CREATION (MANDATORY FIELDS)
SCHEDULE TIME TABLE
General Schedule Display
SHKGSIN
Specific Date & Carrier
S25MARHKGSYDCX
Extended Schedule Display
.SHKGHAK/ES
Extended Schedule with Specific Date & Carrier
...S20APRHKGHAK/ESKA
Continuation Entries
Display More Schedule
.S*
Change Travel Date
S15DEC
Change Airline
.................. .SSQ
Go Back to Original Schedule
...S*OA
Redisplay current schedule
S*R
CITY PAIR AVAILABILITY (CPA)
General Availability
.... ...110SEPHKGNRT
Specify Departure Time
.. ..111NOVHKGTPE7P
Specify Departure Time & Carrier
.12OCTHKGSIN1500SQ
Specify Star Alliance Carriers
Star Alliance
.110OCTHKGBKK/*A
Specify One World Carriers
One World
101NOVHKGSIN/*O
Specify Skyteam Carriers
Sky Team
...120DECHKGTYO/*S
Specify Single Connection City & Carrier
TYO
.122SEPHKGNYC9ATYOJL
Specify Multiple Connection Cities
SEL
SFO.123DECHKGMEX9ASEL/SFO
Specify Direct Flight only
120DECHKGLON/DBA
From General Availability to Direct Access Availability
By Carrier Code
..1AI
By Line Number
...15
Direct Access to Airline Availability
.120NOVHKGDELAI
Display More Availability
1*
Availability Continuation Entries
Display More Availability
1*
Change Departure Date
..118OCT
Change Departure Date to 1 Day Later
..11
Change Departure Date to 1 Day Earlier
1-1
Display Original Availability
.1*OA
Redisplay Current Availability
..1*R
Specify Return Date
.1R13SEP
Specify Numbers of Return Days
...1R3
Specify Carrier
.................... ...1SQ
Specify All Carriers
..... 1ALL

Availability Display Default Time


Display Terminal Default Time
.T*CPA*
To Set Desired Default Time on Intl sector
T*CPAI5
To Set Desired Default Time on Domestic sector
..T*CPAD5
Reset to System Default Time on Intl sector
.T*CPAIR
Reset to System Default Time on Domestic sector
T*CPADR
ITINERARY FIELD
For DCA/DC/AT/TA Carriers
Selling Single Sector

DCA/DC/AT/TA
............................................................................................................................ 02Y1
0(no. of seat
)(class code
)(line no.
)
Waitlist from Availability
....... ..01Y7LL
Selling Connecting Flights with Same Class Code
...01Y3*
Selling Connecting Flights with Different Class Code
...01Y2K3
Selling Waitlist Connecting Flight with Same Class Code
..01Y8LL*
Selling Waitlist Connecting Flight with Different Class Code
.....01Y1C2LL
Direct Selling Single Air Segment
..................................................................0PR300Y5MAYMNLHKGNN1
For AB or COHOST Carriers
Step 1: Selling Single Sector
Step 2: Change Segment Status

AB/COHOST

..01Y2DS
NN... .1NN

Other Selling Entries


Open Segment Sell
OPEN
........... .0CXOPENY10SEPYVRHKGDS2
Open Segment Sell (without date)
OPEN
0SQOPENYSINLHRDS1
Memo Segment Sell for Adult and Child
MEMO
.........0SQ861Y06FEBHKGSINGK1
Memo Segment Sell with Arrival/Departure Time
0CZ3956Y07JUNHAKSZXGK1/22452345
Memo Segment Sell with Airlines Rloc
.....0CX725Y07MARHKGKULGK1*J28HQ
Memo Segment Sell with Airlines Rloc and Arrival/Departure Time
MEMO
.0MU2483Y20JUNSZXJAKGK1/18351940*E830B
Memo Segment Sell for Infant
MEMO
....0SQ861Y08FEBHKGSINIK1
Surface Segment
ARNK(Arrival Unknown) ...0A
Auto Insertion of Surface Segment
ARNK
0AA
Segment Modification
Cancel All Segments
........... XI
Cancel Segment
.......... X2
Cancel Specific Segments
... X1/3
Cancel Range of Segments
. X1-3
Change All Booking Class Code
J.WCAJ
Change Booking Class for a Specific Segment
B..WC2B
Change Booking Class for Multiple Segments
B/HWC2B/4H
Change departure date for a Specific Segment
.. X10012SEP
Change & Direct Selling Single Air Segment
..X100KA875Y12SEPHKGPVGNN2
Re-arrange Segment
Insert Surface Segment After Segment No. 1
Insert Segment 3 After Segment No.1

ARNK. /1A
... /1/3

Update Segment Status


Update Action/Advise Code
SSR
.....EW or EWR
Change Segment Status to HK
HK .2HK
Change Segment Status to NN
NN. .3NN
Reconfirm Request
............. .............. .1RR
Remove Segment from PNR Without Sending Cancellation Message to Airline
.... .3XK
Change Status/Add Segment Time
HK
. .2HK14201735
Change Memo Segment Time
Memo
... .1GK08301015
Verify Flight Information
From Availability
Display Whole PNR itinerary
By Specific Segment no.
By Specific Flight no.
By Specific Flight no. & Travel Date

VA*1
VI*
..VI*3
..V*CX888
V*SQ1/15MAY

NAME FIELD
Adult Name
............................. ..-YEUNG/ROSANNA MS
Child Name
............................. .-YEUNG/KELVIN MSTR*C05
Infant Name
............................ ...-I/YEUNG/SUSAN MISS*I18
Single Character Surname
-UNELSON/MR or UU/NELSON MR
(Inform Airline by OSI information)
(3OSI YY pax name should read as U/NELSON MR)
One Name Group
...-SULLIVANJOHN/MR
(Inform Airline by OSI information)
(3OSI YY pax name should read as SULLIVANJOHN/MR)
Modify Given Name
........... ...-3.1JENNY MS
Modify Child Age
............... .-1.1*C08
Modify Infant Age
.............. ...-2.1*I20
(Below entries are eligible during initial PNR creation)
Modify Surname
......................... ..-1.1LEE/KATHY MS
Delete Specific Name
................. -1.1
Delete Name by Range
........ -1.1-3.1
PHONE FIELD
Agency Phone Field
........ 9HKG ABACUS TRAVEL 22233344 AMY
Change Agency Phone Field from Item no.1
..91HKG ABACUS TRAVEL 22334455 AMY
Delete Phone Field from Item no.3
...93
COMPANY PROFILES (STARS)
Display Profile
........ N*
Copy Profile Information to PNR
...N*NM1/ MARY
Ignore Company Profile
..NX
TICKETING FIELD
Ticket Deadline
Set Ticketing Deadline
.7TAW17SEP/
Set Ticketing Deadline with Time and Free Text
..7TAW17SEP/1500/ISSUE TICKET
Immediate Ticketing
7T-A
RECEIVED FROM FIELD
Received Field

............ 6MR CHAN

END OR IGNORE THE PNR


End Transaction
.....E
End Transaction and Redisplay PNR
.ER
Ignore Transaction
..I
Ignore Transaction and Redisplay PNR
...IR
RETRIEVING A PNR
Display PNR by Record Locator
Display PNR by Passenger Name
Display by Specify Flight/Date/Name
Display by Ticket Number
(no airlines industrial code is required
Retrieve Airlines PNR by Secondary Rloc
(Refer to DRS page
: Y/MKT/HK1/P6)

*ZRDYOO
.*-CHAN or *-CHAN/TAI MAN MR
.*CX450/10DECHKG-CHAN
.*TKT1234567890
)
..QCX/*J5CHI

PNR CREATION QUICK REFERENCE


Step 1: Display availability
120DECHKGSINCX
Step 2: Sell 1 economy seat from line 2
..01Y2
Step 3: Input passenger name
...CHAN/TAI MAN MR
Step 4: Copy company profile
..N*NM1/ MARY
Step 5: Input ticketing deadline
.......7TAW7DEC/
Step 6: Input received from
....6MR CHAN
Step 7: End transaction
.........E or ER

MISCELLANEOUS ENTRIES
ENCODE & DECODE
Decode City
Encode City
Decode Airport
Encode Airport
Decode Airline
Encode Airline
Decode Airline Industrial Code
Decode Aircraft Equipment
Encode Aircraft Equipment
Decode Car Company
Encode Car Company
Decode Hotel Company
Encode Hotel Company
Decode Country
Encode Country

..W/*HKG
...W/-CCPARIS
W/*NRT
.W/-APDEGAULLE
.W/*GA
...W/-ALCHINA AIRLINES
...W/*999
..W/EQ*D10
....W/EQ-BOEING 747
.W/CR*ZE
.W/-CRAVIS
.....W/HL*HY
..W/-HLHYATT
.. ...HCCC/SG
.. ...HCCC/CHINA

CONNECTING TIME/POINTS
Minimum Connecting Time (MCT)
Display MCT with Carriers and routing
Display Single/Double Connection Points

.T*CT-LHR
.T*CT-LHR/CXBA/ID
...T*CP-HKGLAX

TIME & WEATHER INFORMATION


Display Time Difference
.TETHKG/YVR
Display HKG Time Based on TUL Time 1408
.TET1408TUL/HKG
Display Local Time
..T*SYD
Display Current Weather
...WEA/WX*LAX
Display Monthly Average Temperature .
.WEA/AV*FRA
CURRENCY CONVERSION / EXCHANGE RATES INFORMATION
Display Currency Table
.. DC*CUR
Convert To Local Currency
... DCNZD168
Convert Difference Currency
. DCJPY28000/GBP
Convert Historical Local Currency
...... DCEUR100/10AUG10
PNR CREATION (OPTIONAL FIELDS)
OTHER SERVICE INFORMATION (OSI)
Passenger Overseas Contact
3OSI CI CTCA TPE GRAND HYATT HOTEL
(CTCA Contact Information A = Hotel, B = Business, H = Home, M = Mobile, T = Agent contact, E = Email address)
CTCA
A
B
H
M
T
E
Total Complete Party
...... .3OSI VN TCP3 VN RLOG J5CHI
Inform Carrier that Passenger has Single Character Surname
.......3OSI CX PAX NAME SHOULD READ AS U/NELSON MR
Modifications on OSI Fields
Modify Item no.2 information
Delete OSI Item no.1
Delete OSI Item no.3 to 5
Delete OSI Item no.1 & 6

. .32OSI CX NEW DATA


..31
..... .33-5
. ..31,6

SPECIAL SERVICE REQUEST (SSR)


Child date of birth reporting method
Report Child Passenger DOB to Airline
Report Child Passenger DOB to Airline With Segment Select

(Reference Page
: Y/AAI/PDT/P68)
..3CHLD/01JAN98-2.1
.3CHLD2/01JAN98-2.1

Infant date of birth reporting method


(Reference Page
: Y/AAI/PDT/P67)
Report Infant Passenger DOB to Airline
3INFT/YEUNG/SUSAN MISS/01JAN07-1.1
Report Infant Passenger DOB to Airline With Segment Select
...3INFT2/YEUNG/SUSAN MISS/01JAN07-1.1
Meal Request
(Meal Table Reference
: DU*/SPM , DU*/SPM<carrier code>)
Request Child Meal for all Segment
3CHML-2.1
Request Vegetarian Meal with Segment And Name Select
.3VGML1,3-2.1,3.1

Miscellaneous Request
Wheelchair Request for Passenger 1.1
Passengers Local Contact

(Reference Page
:Y/MKT/HK1/P8)
.3WCHR-1.1
...3PCTC/PETER CHAN/CN BJS BEIJING HOTEL 861065050000-1.1

Advance Passenger Information (Reference Page


: Y/AAI/PDT/P60&P61)
Report Passengers Resident and/or Destination Address
..3DOCA1/D/US/82 MAIN ST/DALLAS/TX/99999-1.1
( D=Destination, R=Resident)
3DOCA(seg no.)/(address type)/(country)/(address detail)/(city)/(state)/ (zip code)-(name item)
3DOCA

Report Passport and Secondary Document data


.3DOCS1/P/HK/506435409/HK/06FEB1952/F/20JAN2010/LEE/MEIMEI-1.1
3DOCS(seg no.)/(doc type)/(issue country)/(doc no.)/(nationality country)/(date of birth)/(gender)/(doc expired date)/(last name)-(name item)
3DOCS

3DOCO1/SG/V/32789789/SG/16NOV05/USA-1.1

Report Visa Details

3DOCO(seg no.)/(place of birth)/(doc type)/(doc no.)/(issue country)/(issue date)/(visa applicable country)-(name item)
3DOCO

Form Of identification (FOID for ET)


Specific Segment and Passport Information
All Segments By Frequent Flyer
All Segments By Credit Card
All Segments By Locally Defined ID Number
All Segments By National Identity

3FOID2/PPHK6214569-1.1
.3FOID/FFLH888448-1.1
..3FOID/CCAX371234567890120-1.1
..3FOID/IDK667788-1.1

.3FOID/NI2345677-1.1

Modifications on SSR Fields


SSR Fields
Delete or Modify the Newly Created SSR Fields in PNR Before End Transaction
SSR Field
Modify Item no.1
..31VGML2-2.1
Delete Item no. 2
...32
Delete or Modify Existing SSR Field in PNR After End Transaction
SSR Field
Delete Item no. 1
....31.XX
Delete Item no.6 to 8
.36-8.XX
Delete Item no. 1 & 3
31,3.XX
SEAT REQUEST
Pre-Reserved Seat
Airlines Reference Page on Pre-reserved Seat
Display Seat Map from PNR
Display Host Seat Map from PNR
Display Seat Map from PNR with zone indicator

...Y/AAI/PRS/XX
...4G2*
...4G2*/O
4G1*-AN
(AN-non-smoking, AS all smoking, AC all cabin)
Display Seat Map with Flight Details
.4G*CX900Y2DECMNLHKG
Reserve Single Seat
............. .4G3/12A
Reserve Different Seat no.
.4G1/15AB
Reserve Multi Seat
..4G2/22J23J24J
Pre-Reserved Seat on Change of Gauge Flight
(e.g. HKG-ORD-EWR are share with the same Flight no. but Different Equipment Type)
Step 1.
Step 2.
Step 3.
Step 4.

Display Seat Map on First Sector


Reserve Seat on First Sector
Display Seat Map on Second Sector
Reserve Seat on Second Sector

Display Seat Boarding Pass Field


Display more Seat Assignment
Cancel All Reserved Seats for Segment 2
Cancel Specific Seat Number for Segment 1
Cancel All Reserved Seats

...4G3C*
..4G3C/13A
.4G3*
4G3/14A
*B
..MD or MD
..4GX2
..4GX1/20A
4GXALL

Generic Seat Request


(Reference Page
: Y/MKT/HK1/P8)
Request Non-Smoking Window Seat on Segment No.2 for Passenger 1.1
.3NSSW2-1.1
Request Specific Seat no.on Segment no.1 For Passenger 1.1
...3NSST1/18A-1.1
FREQUENT FLYER
Report CX Flight Mileage to CXs card for Single Passenger
(PNR
)........................................................................FFCX1234567890
Carrier Selection
....................................................................................FFCX1234567890/BA,QF-1.1
(Report BA & QFs mileage to CX card no.1234567890 for pax 1.1

CX

Segment Selection
.. .FFCX1234567890/1,2-2.1
(Report seg no.1 & 2 mileage to CX card no.1234567890 for pax 2.1

Display Airlines Partnership Agreement by Specific Carriers


Delete FF Field Item no.1
Modify FF Field Item no.2

cx

...PT*CX
...FF1
..FF2CX2313244557/BA-1.1

REMARK FIELD
Remarks for Internal Reference
General Remarks
............ .5PAX HOLDING USA VISA
History Remarks which File in PNR History
5H-PAX PSPT NO BNO 661234567890
Modify General Remarks
51NEW DATA
Modify History Remarks
.53H-NEW DATA
Remarks Printed on Itinerary
Add Header Remark
5S0 FREE TEXT
Add Segment Itinerary Remark
...5S2 FREE TEXT
Add Footer Remark
.5FREE TEXT
Modify Itinerary Remarks
52S3 FREE TEXT
Delete Remarks
....................... .52
PASSENGER EMAIL (VIRTUALLYTHERE)
Send itinerary to passenger thru Email notification
Input Passenger Email Address into PNR
................................. ...PE PETERCHAN@HOTMAIL.COM TO/MR PETER CHAN
Input Agents Email Address into PNR
......................... PE MARY@BIGTRAVEL FR/MARY CHEUNG
Send Email with PDF attachment, End Transaction and Re-display the PNR

..EMXPR

Email Modification
Modify Line no.2 Email Address of *PE Field
...PE2 PETER@HOTMAIL.COM TO/MR PETER CHAN
Delete Line no.3 Email Address of *PE Field
...PE3
Note: If email address contains

, please use - - to represent.

Override defaulted subject line


.. 5VSL-FREE TEXT
Add remarks into Email
... 5VEM-FREE TEXT
Hide booking class
.......... ... 5EBC
Hide fare details
.................. .. 5ZID-NF
DISPLAY PNR BY OPTIONAL FIELDS
Display Entire PNR
.....*A
Display Itinerary
................. .*I
Display Name
.............. *N
Display General Facts
...*P3
Display Ticket/Time Limit
.*P7
Display Phone Field
.... ..*P9
Display Remarks
......... ..*P5
Display Received Field and RLOC
Abacus
...*P6
Display History
*H
Display Pre-reserved Seat
*B
Display Frequent Traveller Numbers
.*FF
Display Ticketing Field
...*T

...PD
......*PE
...*N*I*P3*P6
......*QH

Display Passenger Details


Display Email Data in PNR
Display Multiple fields
Display Queue History
PRINTING FUNDTIONS
Printer Designation
Designate Itinerary/Invoice Printer
Un-designate Itinerary/Invoice Printer

...PTR/5BD202
...PTR/END

Designate Hardcopy Printer


Un-designate Hardcopy Printer
Printer Status Control
Check the Printer Status
Hold Printer
Release Printer

..DSIV5BD202
..DSNO

...RL/5BD202STATUS
................. RL/5BD202HOLD
.................... RL/5BD202

Immediate Printing (English Version Only)


Host Itinerary
DITDPI
Host Itinerary with Name & Segment Select
....DITN1-3S1/3DPI
Itinerary Printing (Optional language, Email or Fax)
For Whole Itinerary and Passenger
..ITIN
Print Itinerary By Name Select
.ITIN N1.1/3.1-5.1
Print Itinerary By Segment Select
...ITIN S1/5-7
Print Itinerary By Segment and Name Select
.ITIN N1.1-3.1S2/5-8
General Printing
Print the PNR
Print DRS Pages
Print the List of All Meal Code
Print Daily Sales Report
To Print Void Report

.............. ..PTR*A or PTR*IUXXIU


...... ...PTRY/MKT/HK1/P10
...PTRDU*/SPM
...... ..PTRDQB*
...PTRWV*

Queue Printing
Print all PNR in Specific Queue no
Print the first 50 PNR in Specific Queue no.
Print & Save all PNR in Specific Queue no.
Quit the Queue after Printing

..PTRQL/9
.PTRQL/9NM-50
...PTRQL/9*S
PTRQXI

CLONING A PNR
Clone Itinerary and All Passenger Data
...ICAPD
Clone All Name Field and Itinerary
...ICAN
Clone Itinerary with Name Field, Ticketing Field, Phone Field and Remarks Field
..... ..ICAN,AP7,AP9,AP5
DIVIDE & REDUCE PNR
Steps to Divide PNR
Step 1: Divide Passenger from PNR
Divide Multiple Passenger
Step 2 : Enter Received From Field
Step 3 : File Record
Step 4 : End Transaction

...D2 .1
...D2.1*4.1
6MARY
..................................................................................F
.E or ER

Process of Itinerary Change in New PNR


Step 5 : Display New (Divided) PNR
...*IXXIOU
Step 6 : Modify Itinerary
.X2
Step 7 : Sell New Segment in PNR
.02Y1
Step 8 : Enter Received From field
6MARY
Step 9 : End Transaction
.E or ER
Step 10: Inform Airline Total Complete Party by OSI/SSR in Both Original & New PNR
3OSI CX TPC4 2WONG/J MR/P MS TVL ON CX717Y09DEC

Process of Reduce in New PNR


Step 5 : Display New (Divided) PNR
.*JUWPFK
Step 6 : Cancel All Segments
...... .......................................................XI
Step 7 : Received Field
....... ..6MARY
Step 8 : End Transaction
.E or ER
QUEUE FUNCTIONS
Display Queue Count Entries
Display All Queue Count
Display All Queue Count by Name
Display Specific Queue Count
Display Queue Count by Branch Office
Display Queue Count by Agents sign

..QC/
...QC/QC/7
..QC/H3H8
Sign-in
.QC/9SI-AFY

Access Queue Entries


Access General Message Queue
Access Ticketing Queue
Access Queue no. 9 by Agent Sign In Initial

Q/G
.Q/9
Q/9SI-AFY
Q*N*I*P3*P6

Sign-in
Display PNR by Options after Access The Queue

Working on Queue Entries


Remove PNR from Queue
...QR
End Transaction And Remove PNR From Queue
.E
Ignore PNR and Place It Back on Queue
.I
Exit Queue and Ignore PNR
..QXI
Queue Placement Q
Place PNR on Queue
(Reference Page For PIC code
Place Message on Queue

11
..QP/44/11
: QI*S*)
QP/H3H8G

Queue Move
Move All PNR from Specific Queue to Other Queue
...QMOV/9/200
Move PNR from Specific Queue to Other Queue with Agents Sign
.QMOV/9/200SI-AFY
RETAIL/WHOLESALE AGENT TICKET ISSUANCE
Turn On the PNR Viewer-ship Function to Wholesales Agent for Ticketing
5WT-H3D8/ON
Switch OFF the PNR Viewer-ship Function
..5WT-H3D8/OFF
REFERENCE PAGE
Agency News for Worldwide Market
List of All Participating Carriers
Specific Airline Information Page

.Y/AAI/SYS/NEWS
..Y/VEN
...Y/VEN/ZXJ

TIMATIC & ETAS


TIM TRAVEL INFORMATION SYSTEM
Access TIMATIC system
..TIM
Visa Enquiry
.............................................TIRVNASINDEPARTRBKK
TIRVNA(nationality

Health Information Enquiry

)EM(departure

)DE(destination

)TR(transit

TIRANASINEMBOMDEHKGTRBKK
TIRANA(nationality

Display Next Page after Access TIMATIC


Quit TIMATIC system

)TR(transit

TIRHNASINEMBOMDEHKGTRBKK
TIRHNA(nationality

Visa & Health Information Enquiry

)DE(destination

)EM(departure

)DE(destination

)TR(transit

.TIPN
...QUIT

ETAS ELECTRONIC TRAVEL AUTHORITY SYSTEM


Access to ETAS
ETA
Display Visa Application Mask
....TIETAR
Enquire Visa Status
..TIETAQ
Check Visa Application History
...TIETAH
Passports Eligible Apply for an ETA
...TIETAS6
Quit ETAS
..QUIT

FARES QUOTE AND PRICING


FARE DISPLAY (FQHELP)
Basic Entry
FQHKGTPE
Shoppers Fare Display
.FQHKGTPEALL
Specify Carrier
..FQHKGLHR-CX
Specify Travel Date & Carrier
FQHKGBKK11AUG-CX
Display Multiple Carrier fare
.FQHKGMNL-CX-PR-5J
Specify Travel Date, Carrier & Global Indicator
FQHKGLAX.AT11AUG-UA
Specify Travel date, Return date & Carrier
...FQHKGSIN25SEP12R30SEP12-SQ
Specify Ticketing date, Travel date & Carrier
..FQ10AUG12HKGMSP20AUG12-DL
Specify Fare Type (Fare Inclusion Code) & Carrier
..FQHKGDFWPM-AA
(Fare Inclusion Code, reference page
FQHELP2)
Specify Passenger Type & Carrier
.FQHKGSIN-SQPSEA
(SEA = Seaman
GIT = Group Inclusive Tour
)
Specify Travel Date, Carrier & Round the World Fare
ROUND THE WORLD FAREFQHKGHKG02JANCTRW-CX
Specify Travel Date, Carrier & Fare Basis code
..FQHKGFRA-CXQBEE6M
Display Adult, Child & Infant Fare Specify Carrier
............FQHKGMNL-PR,ACI
(A=Adult
C=Child
, I=Infant
)
Specify Travel Date, Carrier & Booking Class
...FQHKGTPE10FEB-BRBJ
Specify Travel Date, Carrier & Journey Type
.FQHKGDEL07SEP-CXOW
(OW =One way
RT = Round Trip
)
Specify Travel Date, Carrier & Currency Code
.FQSINHKG23MAY-SQ/SGD
Specify Travel Date, Carrier & NUC
NUC
...FQNYCHKG01APR/NUC
Display Sales Restricted Fares
..FQHKGSIN-SQ//SIN
Display Private Fares Only
..FQHKGKUL-MHPV
Display Published Fares Only
...FQHKGZRH-LXPL
Display Total Fares with Tax Amount
...FQHKGTYO-JLFL
Display Fares by Unique Account Code
FQHKGSFO-UAUAC*5566778
Display Fares by Unique Corporate Code
.FQHKGFRA-KLUIABC12
Display Fares by Account Code
...FQHKGLON-BAAC*5566778
Display Fares by Corporate Code
..FQHKGLON-VSICDE67
HOTEL SYSTEM
HOTEL REFERENCE PAGE
Refer to
: Abacus WorkSpace > Community > Abacus eServices > My eServices > Online DRS > Hotels > Hotel Chain
ENCODE & DECODE
Encode Hotel Name
Decode Hotel Chain Code

W/-HLHYATT
.W/HL*HY

HOTEL AVAILABILITY
(SHOP)
Hotel Availability Help Page
HOTHELP
Display Hotel Availability
.HOTHKG/25NOV-29NOV2
Specific the Hotel Chain
...HOTSIN/11NOV-14NOV2/HY,MC
Specific Hotel Name
HOTSIN/11NOV-14NOV2/N-HYATT
( Minimum 3 letters
Specific Currency Code
.HOTSIN/11NOV-14NOV2/C-AUD
Specific Commission Programs
HOTHKG/18NOV-20NOV2/CM-Y
Display Hotel Availability by PNR Segment No.
..HOT1/29DEC2
Display More Hotel Properties
..HOT*
Display the First Page of Hotel availability
.HOT*0
Redisplay Hotel Availability with Specific line no.
HOT*2
Redisplay the last screen of Hotel Availability
...HOT**

HOTEL REFERENCE POINTS


Display Reference Points from Hotel Availability
Display Reference Points from Hotel Segment No.

..HOX*1
HOX2

HOTEL DESCRIPTION
(LOOK)
Hotel Description Help Page
.HODHELP
Hotel Description from Availability
HOD*2
Display Hotel Address from Hotel Segment No.
HOD2
Redisplay Hotel Description
...HOD**
HOTEL RATE DESCRIPTION
(CHECK)
Display Rate Description
.HRD*3
Redisplay Rate Description
...HRD*
HOTEL SELL
(BOOK)
Without Guarantee
Require Guarantee by Credit Card
Require Guarantee Deposits by Credit Card

...0H12
.0H14/GAX371200000000000EXP 04 09-CHAN
...0H14/GDPSTVI41980000000000EXP 05 09-LEE

HOTEL SELL OPTIONS


Specify Name Field if PNR Contains More than 1 Pax
./NM-2.1
Two Extra Adults
............ ../EX-2
Corporate ID Number
./CD-9828433
Frequent Traveller ID Number
../ID-MC3456789
Airline Traveller ID
./FT-CX1234567890
Special Information
/SI-PREF NON SMKG ROOM
Hotel Modification
Hotel Modification Help Page
.HOMHELP
Cancel Hotel Segment
......... X2
Modify Room Type
(for Non-Direct Connect/DCS)..HOM2R/1B2DRAC-2
Modify Room Type
(for DC Shop/DCA) ...HOM2R/PR-1B2DRAC-2
Modify Check In and Check Out Date
..HOM3D/20NOV-30NOV
Modify Supplementary Information
HOM2O/SI-SMOKING FLOOR PREFERRED
Delete Supplementary Information
...HOM3X/SI

HOTEL SELL QUICK REFERENCE


Step 1 <SHOP>
Hotel availability with qualifier
Display more availability

...... HOTSYD/12NOV-2NTS
....HOT*

Step 2 <LOOK>
Display details of specific hotel property

.....HOD*3

Step 3 <CHECK>
Check rate/room rule description

......HRD*2

Step 4 <BOOK>
Sell 1 room from line no. 2 with guarantee

.......... 0H12/GAX371200000000000EXP 04 09-CHAN

HOTEL GK SEGMENT
0HHTXXGK1SININ07JUL-OUT09JUL/PARKVIEW SINGAPORE/DBLB/650SGD/G/SI-11
CAVENAGH RDSINGAPORE 0922FONE 65-7338-333FAX 885-555-666REQUEST KING SIZE BED/CF-1234567
0HHT(hotel chain)(status code use GK)(no. of room)(city code)IN(check-in date)-OUT(check out date)/(hotel name)/(room
type)/(room rate)/(guarantee late arrival)/SI- (hotel address line 1) (hotel address line 2) FONE(hotel phone number)
FAX(fax number)(supplementary information)/CF-(confirmation number)

FONE(

FAX(

10

CAR SYSTEM
CAR REFERENCE PAGE
Car Equipment Index
.....DU*/CAR/EQP
Refer to
: Abacus WorkSpace > Community > Abacus eServices > My eServices > Online DRS > Cars > Car Chain
ENCODE & DECODE
Encode Car Company Name
Decode Car Code
Decode Car Type

...W/-CRAVIS
.W/CR*ZE
.AVD/CCAR

SHOPPER QUOTE
Car Shop Qualifies and Formats Index
Display Car Availability

...CFHELP
. ..CFLAX/9DEC-12DEC/9A-6P

CF(city

)/(pick up date

)-(return date

)/(pick up time

)-(return time

Redisplay Car Shopper Availability


...CF*
Display Car Availability by Segment Number
..CF1/2
Check the Rule
.................... CF*R2
Display Local Car Company Policy
..CF*P3
CAR QUOTE
Car Quote Qualifies and Formats Index
..CQHELP
Display Availability for Specific Car Company
..CQZELAX/9NOV-12NOV/9A-6P
CQ (car company)(city) / (pick up date) (drop off date) /(pick up time) - (return time)
CQ

Redisplay Car Quote Availability


.CQ*
Check the Rule
.................... CQ*R1
Display Car Policy from Car Quote Display
CQ*P3
CARE SELL
Sell 1 Car for One Passenger
.0C1
Sell 1 Car for a PNR Contains More than 1 Pax.
...0C1/NM-1.1
Long Sell Car

.............................. ..0CARZENN1LAX2AUG-10AUG/ICAR/ARR-0900/RET-1300
0CAR(car company)(action code)(airport code)(pick up date) - (drop off date)/(car type) / ARR-(arrival time) / RET-(return time)
0CAR
ARR
RET

(Car Type Code Refer to DU*/CAR/TYPES)


CAR SELL OPTIONS
Frequent Travel Number
.../FT-BA1234567
Car Vendor Club Number
../ID-1234567
Corporate Discount Number
/CD-226817
Special Rate Code
........... .../RC-BEST
Supplementary Information
....../SI-RQST BLUE
Special Equipment
.............. .../SQ- CST-PHN
(Equipment Reference
: DU*/CAR/EQUIPMENT)
Specific Arrival Time
................. ./ARR-9A
Specific Return Time
.................. ../RET-3P
Specific Car Type
....................... ../CT-SCAR
(Car Types Reference
: DU*/CAR/TYPES)
Guaranteed By Credit Card
../GAX371234577890120EXP 02 09-SMITH
Guaranteed Deposit By Credit Card
./GDPSTAX371234577890120EXP 02 09-SMITH
MODIFICATION
Change Pick Up Date
.......... CM3/PD-12DEC
Change Drop Off (Car Return) Date
...CM3/RD-17DEC
Change Pick Up / Drop Off Date
..CM3/PD-06JAN/RD-13JAN
Change Arrival Time (Car Pick Up Time)
...CM3/ARR-0800
Change Drop Off Time (Car Return Time)
.CM3/RET-9A
Change or Add Corporate Discount Number
...CM3/CD-9999999
Change Car Type
................ .CM3/CT-SCAR
(Car Types Reference
: DU*/CAR/TYPES)
Add Child Seat
.................... .CM3/SQ-CST
(Equipment Reference
: DU*/CAR/EQUIPMENT)
Add SI Field SI
........................ ..CM3/SI-REQ WHITE COLOR
Delete SI Field
SI
................. ..CM3/SI-

11

4 EASY STEPS CAR SHOP QUICK REFERENCE


Step 1 <SHOP>
Availability for all car companies
.........CFSYD/10APR-12APR/9A-2P
Step 2 <LOOK>
Display detail of specific car company

..........CF*1

Step 3 <CHECK>
Display car rules
....CF*R1
Display extra hour/day charges
....CF*X1
Step 4 <BOOK>
Input passenger name
Sell 1 car

.....-LIM/BOBBY MR
.......0C1

CAR GK SEGMENT
0CARZEGK1DEN02AUG-10AUG/ECAR/ARR-0900/RET-1900/RG-USD500 UNL DY/SI-REQ BLUE COLOR/CF471829101US2
0CAR(car company)(status code use GK)(no. of car)(city code)(pick up date) - (drop off date)/(car type) /ARR-(arrival time) /
RET-(return time)/RG-(currency code)(rate amount) (mileage) (rate plan) /SI- (supplementary information)/CF-(confirmation no.)
0CAR

HELP DESK
Hong Kong Tel : 2960 8999 Fax : 2563 5365 Macau Tel : 0-800-852
http://www.abacushk.com
Prepared by Abacus Distribution Systems (H.K.) Ltd.
Copyright reserved
(Jan2014)

12

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