Faculty of Business Studies

(FBS)

Course Title: Operations Management (EO 702)

Program: Evening Master of Business Administration (EMBA)
Credit Hours: 03 (Three)
Semester offered: May, 2014
Instructor: Dr. Mohammad Ekramol Islam (MEI)
Designation: Associate Professor
Cell: 01741-665-635
E-mail address: meislam2008@gmail.com
Faculty
Program
Semester
Course Title
Course Code
Credit Hours
Teaching Methodology

Faculty of Business
MBA
Summer 2015
Operations Management
EO702
3 (Three)
Lecture, Discussion, Assignment, Case Study, MCQ, Test etc.

Course Details
Classes

Course Contents

01-02

Define Operations Management. Why study

Operations Management.
Production system and its characteristics.
Different Types of productions (Craft, mass
and lean)
Differences between Product and service
Ethics in Operations
Product or service design, Different
approaches of product or service design.
Kano
model
and
Quality
Function
Deployment.

-Chase Richard B., Aquilano

Nicholas J. and Jacobs F. Robert,
Production and Operations
Management.
-Stevension William J.-Operations
Management.

Productivity and its impact, Factors that affect

productivity, Way to improve productivity,
Competitiveness.

-Stevension William J. Operations

Management

03

Reading

Krajewski Lee J. and Ritzman

Larry P., Operations Management:
Strategy and Analysis

04-05

Procurement and Inventory:

Definition, Procurement cycle, Factors of
better procurement, Ethics in procurement etc.
Inventory Definition, Types, Motives ,
Calculating EOQ Just in time (JIT) inventory
or zero inventory system Problems and
solutions, Types of inventory classification.

06-07

David Farmer, Barry Crocker, David

Jessop and David JonesProcurement
Principles and Management-tenth
edition-Pearson Education ltd(2010)
&
Stevenson William J., Operations
Management

Capacity planning: Introduction, Importance of

. Stevenson William J., Operations
capacity decision, Methods for determining
Management
capacity requirements,Capacity Cushion
08-09
Location and layout decision: Needs for
Stevenson William J., Operations
location decision,Options for location decision
Management
Methods for choosing suitable locations,
Different types of layout: Process, Product,
Hybrid and Fixed position Creating hybrid
layout
10-11
Forecasting: Features common to all forecast,
-Stevension William J. Operations
Steps in forecasting process, Approaches to
Management
forecasting, some fore casting techniques
(Exponential smoothing, least square method,
n-periods moving average etc.), Seven keys to
better forecasting.
12
Material Requirements Planning-MRP for
dependent demand: The mechanics of MRP, Jack R. Meredith and Scott M. ShaferMRP inputs, MRP system outputs, MRP Operations Management for MBAscomputations,MRP Extensions (MRP-II)
Second Edition;page-308-338.
&
Stevenson William J., Operations
Management 9TH Edition;page-634677.
13-14
Quality and Total Quality Management
Stevenson William J., Production and
Definitions, Dimensions of quality,Elements of Operations Management
TQM,Process improvement,The plan-dostudy-act cycle, Ishikawa diagram, Pareto
diagram etc.
Reference Books:
1. Stevenson William J., Production and Operations Management, Irwin McGrawHill,
Boston, Ninth Edition
2. Krajewski Lee J. and Ritzman Larry P., Operations Management: Strategy and Analysis, 5th
edition.
3. Chase Richard B., Aquilano Nicholas J. and Jacobs F. Robert; Production and Operations
Management:, 8th Edition
4. Jack R. Meredith and Scott M. Shafer-Operations Management for MBAs-Second
Edition;2003;John Wiley &Sons, Inc. page-308-338.

Distribution of Marks for Evaluation

The grade in a course will be based on an overall evaluation of a students
performance in assignments, examinations, quizzes, term papers, project works, class
attendance, class participation etc. The distribution of marks for assessment in a
course will be as under:
1)
2)
3)
4)
5)
6)
7)
Total

2 x Mid-term examinations of approximately 1 hour

duration each
Comprehensive Semester Final Examination
Quizzes and/or weekly tests
Term paper and/or project work incl presentation
Assignments, case studies, class participation
Individual presentations
Class attendance and participation, etc

20%

:
:
:
:
:
:

50%
10%
5%
5%
5%
5%
:
100%

Grading System.
Letter grades will be used to evaluate the performance of
a student in a course. The performance of students in the Programs will be
evaluated as per following Grading System.

Letter Grades
A+
A
AB+
B
BC+
C
D
F
I
W

Grade Point
4.00
3.75
3.50
3.25
3.00
2.75
2.50
2.25
2.00
0.00
Incomplete
Withdrawn

Marks to be Obtained
80% and above
75% to < 80%
70% to < 75%
65% to < 70%
60% to < 65%
55% to < 60%
50% to < 55%
45% to < 50%
40% to < 45%
< 40%
-----------------------------------------