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Glossary
Sl. No.
Description
Full Form
CRM
DBM
3
4
5
OEM
SD
FI & CO
6
7
8
MM
HR
SO
Materials Management
Human Resources
Sales Order
DO
Delivery Order
10
PDI
Pre-Delivery Inspection
Icon
Meaning
Caution
Example
Note
Recommendation
Syntax
Information
Prerequisites
a)
b)
c)
d)
Process Flow
Procedure
The quotation which has been created in CRM is now moved to DBM to make a
corresponding vehicle order.
1. Give the transaction code ZQNO and press ENTER. Following screen will be displayed. Click on
execute.
1.1. The list of quotations and corresponding orders will be displayed. Copy down the DBM order
number for that CRM quotation. [Example:Here it is CRM Quotation: 20000409 DBM Order: 1916]
2. After noting down the DBM order number, execute the t-code ZPRINT and
choose
. Key in the quote number and click on
button to print a copy of the quotation as indicated below;
Quotation_1916
Transaction code
/DBM/ORDER05
3.1 Hit Enter key to continue copying, a screen as shown below is displayed and select
ZLVO LCV Vehicle Order from the list.
3.3 Click on
Order.
button on the Memo Pad to proceed with the Vehicle Model Sales
4.1 Click on
tab in the Sales Order and then click on the item to view the item
level pricing details as shown on the below screen.
4.2 Click on
5.2
Select FINANCIER from the partner function drop down list and select the respective
financier id from the values in the partner field.
5.3
Similarly select INSURER from the partner function drop down list and select respective
insurer ID from the partner field.
5.4 Similarly if the customer paying entire marginal money without any financier or insurer then
for FINANCIER func. Select CASH AND CARRY where as for INSURER func. Select SELF.
5.5 Enter the relevant DO number in the DO. Number field of Header screen.
5.6 If the vehicle is funded by the customer himself, then enter CC in DO. Number field.
6.3 After entering the tax code and the amount click on
with order processing.
Down Payment Request 1400000064 is now successfully created.
6. Receive down payment against the down payment created using Cash Desk Processing Refer
ANNEXURE I.
7. On the Vehicle Sales Order Screen click on EVENT button and then click on the
PROFORMA_BILLING event as shown in the below picture.
8. After saving the document, execute the tcode ZPRINT and choose
the quote number and click on
invoice as indicated below;
Key in
Proforma_Invoice
On the Vehicle Search screen, key in the Internal Number of the Vehicle and/or the Chassis Number
of the equipment if known in the corresponding fields and clik on
button
Vehicle Search
The vehicle is now tagged to the customer and the vehicle details reflects in the Sales Order
10. Click on
and price details.
10.1 Hit
button to Post Goods Issue. A screen pops-up with the order, vehicle
10.2 In the order screen click on partner. Add FINANCIER if any and its corresponding ID as
shown below.
The Create Billing button appears on the order screen only when goods movement is
carried out.
11. Click on
Click on
or click on the Menu Go to Document Flow display the document flow of the
document as shown in the below screen.
Upon creating the billing document, the Accounting document is automatically generated.
In-order to view any document in the document flow, highlight the document by selecting it
and click on
12. After invoicing the customer take a hard copy of the invoice to issue the same to the end
customer using
Tax_Invoice
13. Once the customer is invoiced, receive payment from the customer using Cash Desk Processing.
Refer ANNEXURE I for details.
ANNEXURE I
1. Open the cash desk.
SAP menu
Transaction code
/DBM/CASHDESK
2. Enter the customer number in the field as indicated in the below image and hit enter, the open
items of that particular customer is displayed.
2.1 Select the open item that you wish to process and click on the
details on the right pane of the window.
2.2 Select the correct Profit Center from the list or key in the profit center number in the
appropriate field, enter the amount in the Amount field, choose the Payment Type and
enter relevant text in the Doc. Header Text field if required.
2.3 Once all the above said activities are carried out, click on
Post button to post
the document. The posting is done successfully and a posting document is generated
for the same as shown below.