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Network Guide
ENG
iR6000/iR5000
iR3300/iR2800/iR2200 Series
Network Guide
Reference Guide
(iR3300/iR2800/iR2200 series)
Users Guide
(iR6000/iR5000)
Copying Guide
Remote UI Guide
PS/PCL
Printer Guide
CD-ROM
CD-ROM
(iR3300/iR2800/iR2200 series)
PS/PCL
Reference Guide
CD-ROM
(iR6000/iR5000)
PS Driver Guide
PCL Driver Guide
Network Guide
(This Document)
CD-ROM
CD-ROM
The manuals supplied with optional equipment are included in the list above. Depending on the system
configuration and product purchased, some manuals may be unnecessary for use with this machine.
CD-ROM
Guides with this symbol are PDF manuals included on the attached CD-ROM.
Chap 2
Chap 3
Chap 4
Chap 5
Chap 6
Chap 7
Chap 8
Troubleshooting
Chap 9
Appendix
Describes methods for checking the machine's network settings, provides lists of
network menus accessed from the control panel, and lists the principal network
specifications of the machine.
A considerable effort has been made to make sure that this manual is free of inaccuracies and omissions.
However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Chapter1
Chapter2
Chapter3
ii
Chapter4
Chapter5
iii
Chapter6
Chapter7
Chapter8
Troubleshooting
Error Messages and Remedies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Network Connection Problems and Remedies . . . . . . . . . . . . . . . . . . . . .8-3
Printing Problems and Remedies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Chapter9
Appendix
How to Delete Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
LPR Port Utility Deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Network Setting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
The Available Software for Network Settings . . . . . . . . . . . . . . . . . . . . . .9-9
Confirming Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11
Ethernet Interface Adaptor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11
iv
Preface
Thank you for purchasing this Canon product. Please read this manual thoroughly before
operating the product in order to familiarize yourself with its capabilities, and to make the
most of its many functions. After reading this manual, store it in a safe place for future
reference.
NOTE
vi
, as shown
When multiple buttons or keys can be pressed, they will be highlighted and
mentioned in the order in which they should be pressed.
vii
Trademarks
Canon, the Canon logo, iR, and NetSpot are trademarks of Canon Inc.
Adobe, Acrobat, PostScript, and PostScript 3 are trademarks of Adobe Systems
Incorporated.
Apple, AppleTalk, EtherTalk, LocalTalk, Macintosh, Mac OS, and Power Macintosh
are trademarks of Apple Computer, Inc.
PCL is a trademark of Hewlett-Packard Company.
IBM and OS/2 are trademarks of International Business Machines Corporation.
Microsoft, MS-DOS, the Windows logo, Windows, and Windows NT are registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Netscape and Netscape Navigator are trademarks of Netscape Communications
Corporation.
NetWare and Novell are registered trademarks of Novell, Inc.
IPX/SPX, NDS, NDPS, and Novell Client are trademarks of Novell, Inc.
1996 Novell, Inc., all rights reserved.
Solaris, Sun, SunOS, and Sun Microsystems are trademarks of Sun Microsystems
in the United States and/or other countries.
Ethernet is a trademark of Xerox Corporation.
UNIX is a registered trademark exclusively licensed to X/Open Company, Ltd. in the
United States and/or other countries.
Other product and company names herein may be the trademarks of their
respective owners.
Copyright 2002 by Canon, Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon, Inc.
viii
CHAPTER
This chapter describes what you need to know before you start using the machine, including
the network environments with which the machine is compatible, and how to check the
network environment you are using.
Machines Covered in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
System Environment Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
System Environment Requirements for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
1-1
1
Before You Start
iR6000/iR5000
iR3300/iR2800/iR2200 series
1-2
1-3
Compatible Computers
- IBM PC/compatibles
Printing with a NetWare Network:
Compatible Servers
1
Before You Start
- IBM PC/compatibles
Printing with an AppleTalk Network:
Compatible AppleTalk:
EtherTalk Phase 2
See the Driver Guide for compatible operating systems and computers.
IMPORTANT
If you are using Windows NT 4.0, you need to install Service Pack 6a or later.
If you are using Windows 2000, you need to install Service Pack 1 or later.
The machine does not support Macintosh LocalTalk networks.
1-4
Windows 98
Windows NT
NetWare Server
the machine
IMPORTANT
The machine does not support NetBEUI.
1-5
1
Before You Start
Refer to the following diagram example to confirm the network environment that is
connected to the machine, and then perform the necessary operations for that
environment.
Windows 98
Windows NT
1
Protocol: TCP/IP, NetBIOS
the machine
IMPORTANT
The machine does not support NetBEUI.
NOTE
Once you set up the machine as a network printer, each computer can output directly to
it. Configuring Windows NT/2000/XP as a print server provides efficient management of
your network printer. For the detailed procedure, see Print Server Settings, on p. 3-35.
1-6
1
Protocol: AppleTalk
the machine
1-7
1
Protocol: TCP/IP
the machine
1-8
the machine
NetWare Server
1
Before You Start
Windows
1-9
1-10
CHAPTER
This chapter describes setting items common to the network protocols, which are required for
using the machine in a network environment. Before specifying the settings of the desired
protocol (Chapters 3 to 6), be sure to set items explained in this chapter.
Network Environment Setup Operating Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Settings from the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
2-1
2
Settings Common to the Network Protocols
IMPORTANT
When configuring the interface settings for the first time, use the control panel of this
machine. After configuring the TCP/IP settings, you can change the content by using a
web browser (Remote UI).
2-2
Interface Settings
You can specify the interface settings for the machine using any of the following:
Control panel
If you are using Ethernet to interface, see Setting Up the Ethernet Driver, on p. 23.
If you are using Token Ring to interface, see Setting Up the Token Ring, on p. 2-6.
IMPORTANT
When configuring the interface settings for the first time, use the control panel of this
machine. After configuring the protocol settings, you can change the content by using a
web browser (Remote UI).
When you use Token Ring, it is necessary to purchase an optional Token Ring Kit.
You cannot use Ethernet and Token Ring at the same time. When a Token Ring board is
already installed on the machine, you cannot use Ethernet. To use Ethernet, remove the
Token Ring board from the machine.
1 Press
(Additional Functions).
Interface Settings
2-3
2
Settings Common to the Network Protocols
IMPORTANT
If the message <Enter the System Manager ID and Password using the numeric
keys.> appears on the touch panel display, enter the system manager ID and
password. For instructions on entering the system manager ID and password, see
Chapter 4 System Manager Settings in the Reference Guide (iR3300/iR2800/
iR2200 series), or Chapter 6 Setting and Adjusting Common Settings to Suit Your
Needs in the Users Guide (iR6000/iR5000).
2-4
Interface Settings
Interface Settings
2-5
NOTE
The default setting is On. Use the Off setting to specify a particular Ethernet
setting.
Press [Done].
Repeat this step until the Additional Functions screen closes.
10
1 Press
2-6
Interface Settings
(Additional Functions).
IMPORTANT
If the message <Enter the System Manager ID and Password using the numeric
keys.> appears on the touch panel display, enter the system manager ID and
password. For instructions on entering the system manager ID and password, see
Chapter 4 System Manager Settings in the Reference Guide (iR3300/iR2800/
iR2200 series), or Chapter 6 Setting and Adjusting Common Settings to Suit Your
Needs in the Users Guide (iR6000/iR5000).
Interface Settings
2-7
NOTE
If Auto Detect is selected, the ring speed and communication method are
specified automatically.
2-8
Interface Settings
7
8
Press [Next].
To perform source routing, select [On] for [Use Source
Routing].
10
Interface Settings
2-9
11
IMPORTANT
When you use an LAA, be sure to set a valid LAA. The machine will not work
normally if you use the default address without changing it.
Either the MAC address or LAA is required as the Token Ring node address. If you
do not set any LAA, the MAC address is used as the node address.
NOTE
The MAC address displayed on the touch panel display is unique to the Token Ring
board, and is set independently of the MAC address of the Ethernet board.
12
13
Press [Done].
Repeat this step until the Additional Function screen closes.
14
2-10
Interface Settings
2-11
2
Settings Common to the Network Protocols
NOTE
After configuring TCP/IP settings, you can change their content by using a web browser
(Remote UI).
Select [On].
2
If you do not want to spool a print job on the machines hard disk
2
3
If you want to set or browse each item of the machine with utility
2-12
2
Select [On].
2-13
2
Select [On].
IMPORTANT
If you want to use a Canon printer driver or utility software, select [On] for both
[SNMP Settings] and [Enable Dedicated Port].
You can restrict the IP addresses of computers that can specify or browse settings
for the machine. It is not possible to specify or browse settings for the machine from
computers whose IP addresses are not allowed, even if both [SNMP Settings] and
[Enable Dedicated Port] are [On]. For details, see Protocol Settings, on p. 3-3.
Press [Done].
Repeat this step until the Additional Functions screen closes.
2-14
2-15
2-16
CHAPTER
This chapter describes the settings and procedures necessary to connect and use the
machine with a TCP/IP network.
3-1
Control panel
NetSpot
Web browser (Remote UI)
NetSpot Device Installer (Utility software provided with the machine)
Web browser (NetSpot Console) (Utility software provided with the machine)
IMPORTANT
It is recommended that the network manager perform step 1 above.
This printer does not come with printer driver software that can be used on the UNIX
platform.
To print from a Macintosh, see Chapter 6 Using an AppleTalk Network (Macintosh).
Use the control panel, NetSpot, or NetSpot Device Installer when configuring the protocol
settings for the first time. After configuring protocol settings, you can change their content
by using a web browser (either Remote UI or NetSpot Console).
3-2
Protocol Settings
You can specify the protocol settings for the machine using any of the following:
Control panel
NetSpot (Utility software provided with the machine)
Web browser (Remote UI)
NetSpot Device Installer (Utility software provided with the machine)
IMPORTANT
When configuring the protocol settings for the first time, use the control panel of this
machine, NetSpot, or NetSpot Device Installer. After configuring protocol settings, you
can change the content by using a web browser (either Remote UI or NetSpot Console).
Some items cannot be set using NetSpot, NetSpot Device Installer, or NetSpot Console.
For details about items that can be set with NetSpot, NetSpot Device Installer, or NetSpot
Console, see Network Setting Items, on p. 9-3.
You can enhance the security by setting the range of IP addresses of the computers
authorized to access. Once you set the range of IP addresses of computers from which
data (print job) can be sent to the machine, the machine rejects data sent from
computers whose IP addresses are not allowed. Also, once you set the range of IP
addresses of computers on which items for the machine can be set or browsed, it is not
possible to use a web browser (Remote UI) on computers whose IP addresses are not
allowed; utility software on the computers cannot be used to set or browse detailed
information concerning the machine. See step 21 in TCP/IP Settings, on p. 3-4.
NOTE
For instruction on entering settings using a web browser (Remote UI), see Chapter 2
Functions of the Remote UI in the Remote UI Guide.
For instructions on entering settings using NetSpot, NetSpot Device Installer, or NetSpot
Console, see Chapter 7 Making Network and Device Settings with Utility Software.
Protocol Settings
3-3
Web browser (NetSpot Console) (Utility software provided with the machine)
TCP/IP Settings
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
NOTE
If the machine is restarted after settings are made to use any of DHCP, BOOTP, or RARP,
the TCP/IP Settings screen displays the IP address setting values obtained from the
DHCP, BOOTP, or RARP server. (If the IP address, host name, and domain name have
been set previously, these will be overwritten by the setting values obtained from DHCP,
BOOTP, or RARP.)
IMPORTANT
If the message <Enter the System Manager ID and Password using the numeric
keys.> appears on the touch panel display, enter the system manager ID and
password. For instructions on entering the system manager ID and password, see
Chapter 4 System Manager Settings in the Reference Guide (iR3300/iR2800/
iR2200 series), or Chapter 6 Setting and Adjusting Common Settings to Suit Your
Needs in the Users Guide (iR6000/iR5000).
3-4
Protocol Settings
3
Press [TCP/IP Settings].
Sample screen for iR3300/iR2800/iR2200 series
Protocol Settings
3-5
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
Press [DHCP].
Enter the IP address, subnet mask, and gateway address.
If this information cannot be obtained by the DHCP, the settings entered from the control
panel are used.
Using RARP
Press [RARP].
Enter the IP address, subnet mask, and gateway address.
If this information cannot be obtained by the RARP, the settings entered from the control
panel are used.
Using BOOTP
Press [BOOTP].
Enter the IP address, subnet mask, and gateway address.
If this information cannot be obtained by the BOOTP, the settings entered from the
control panel are used.
3-6
Protocol Settings
Protocol Settings
3-7
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
IMPORTANT
For information on entering characters using the touch panel display, see Chapter
1 Before You Start Using This Machine in the Reference Guide (iR3300/iR2800/
iR2200 series), or Chapter 10 Operation When User Restrictions are Enabled and
How to Enter Alphabet Characters in the Users Guide (iR6000/iR5000).
Only one of the DHCP, BOOTP, or RARP settings can be selected at any one time.
Even when using the DHCP, BOOTP, and RARP settings, you should enter an IP
address, subnet mask, and gateway address. If this information cannot be obtained
from the DHCP, BOOTP, or RARP server, the settings entered from the control
panel are used.
When using DHCP without the DNS dynamic update function, it is recommended
that an identical IP address be assigned to the machine at all times. (If the IP
address is not identical, the host name for the machine will not be able to
correspond to the IP address.)
It takes about two minutes to check whether the DHCP, BOOTP, or RARP settings
can be used. If you do not plan to use one of these settings, it is recommended that
you turn them off.
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
10
11
Press [Next].
Enter the name of the machine as the Host Name, and the network domain
name of the machine as the Domain Name.
Example
[Host Name]: host_name
[Domain Name]: organization.company.com
3-8
Protocol Settings
12
13
14
15
Protocol Settings
3-9
16
If you want to use LPD, select whether to print an LPD banner page.
Sample screen for iR3300/iR2800/iR2200 series
3
If you want to print a banner page only when a job is set to output a
banner
Select [On].
If you do not want to print a banner page regardless of the banner
17
18
3-10
Protocol Settings
19
Selecting [On] for [Use IPP] automatically sets [Use HTTP] to [On].
20
Selecting [Off] for [Use HTTP] automatically sets [Remote UI On/Off] and [Use IPP] to
[Off].
NOTE
[Remote UI On/Off] can be set on the System Settings screen.
Protocol Settings
3-11
21
Press [OK].
Press [Reject IP Address(es)] for [RX/Print Range].
3-12
Protocol Settings
Protocol Settings
3-13
Press [OK].
3
Press [OK].
Press [Reject IP Address(es)] for [RX/Print Range].
Select [On] for [Apply Settings].
Press [Store].
If you want to store only one IP address, press [Single Address] to enter the IP
address that is to be rejected, and then press [OK].
Press [OK].
If you do not want to restrict the IP addresses of computers on
3-14
Protocol Settings
Press [OK].
If you want to restrict the IP addresses of computers on which the
Protocol Settings
3-15
Press [OK].
Press [Reject IP Address(es)] for [Setting/Browsing Range].
Select [Off] for [Apply Settings].
If you want to store only one IP address, press [Single Address] to enter the IP
address that is to be permitted, and then press [OK].
Sample screen for iR3300/iR2800/iR2200 series
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
Press [OK].
Press [Reject IP Address(es)] for [Setting/Browsing Range].
Select [On] for [Apply Settings].
Press [Store].
If you want to store only one IP address, press [Single Address] to enter the IP
address that is to be rejected, and then press [OK].
Press [OK].
IMPORTANT
You can register up to eight IP addresses or IP address ranges.
An IP address of <0.0.0.0> cannot be specified.
The value of [First Address] for [Multiple Addresses] should be smaller than that of
[Last Address].
3-16
Protocol Settings
When [Apply Settings] is set to [Off] for both [Permit IP Address(es)] and [Reject IP
22
Press [Done].
The display returns to the TCP/IP Settings screen.
23
Press [Done].
Repeat this step until the Additional Functions screen closes.
24
25
Protocol Settings
3-17
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
Enter an IP address that exists on the network, and then press [Start].
IMPORTANT
If you set the startup time of the network function of the machine by following the
procedure in Startup Time Settings, on p. 3-19, execute the PING command only
after the time you set as the startup time passes (the default setting startup time is
60 seconds).
If you connect the machine to a switching hub, the machine may not be able to
connect to a network even though your network settings are appropriate. This
problem may be resolved by delaying the startup time of the network function of the
machine. See Startup Time Settings, on p. 3-19 for how to set up the startup time.
3-18
Protocol Settings
26
Press [Done].
Repeat this step until the Additional Functions screen closes.
In this case, use the following procedure to delay the start of communication.
1 Press
Protocol Settings
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
This occurs because the spanning tree process performed between switching hubs
prevents them from communicating with each other immediately after the machine
connects to a switching hub.
3-19
3
Use [-] or [+] to set the time period.
Press [Done].
Repeat this step until the Additional Functions screen closes.
3-20
Protocol Settings
Installing the Printer Driver and Specifying the Printer Destination Setting
To print from a computer, you must install a printer driver and specify a setting for the
printer destination. The printer destination setting differs depending on the print
application used for printing. Use the following information as a guide to determine the
print application you are using, and then perform the necessary operations.
LPD
This is the print application generally used with TCP/IP. See the following to install the
printer driver and to specify the printer destination setting.
Printer Connection Method (LPD/Raw), on p. 3-22
Raw
This is a print application used with Windows 2000/XP. It can print at higher speeds than
LPD. See the following to install the printer driver and to specify the printer destination
setting.
Printer Connection Method (LPD/Raw), on p. 3-22
IPP
This is a print application that can be used with Windows 95/98/Me/2000/XP. It uses the
HTTP protocol to print using Internet/intranet connections. See the following to install the
printer driver and specify the printer destination setting.
Printer Connection Method (IPP), on p. 3-31
SMB
This is a print application that can be used with NetBIOS network. See Chapter 5 Using a
NetBIOS Network (Windows).
IMPORTANT
If the settings for [RX/Print Range] of [IP Address Range Settings] do not permit the IP
address of a computer in which a printer driver is installed, you cannot print from the
computer. (See step 21 in TCP/IP Settings, on p. 3-4.)
When printing with IPP, the Pause Printing and Cancel All Documents settings on the
Printer menu in the Windows print queue cannot be used. (To view the print queue, use
the [Start] menu, point to [Settings], click [Printers], and then double-click the icon of the
machine.)
3-21
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
NOTE
Configuration of Windows NT/2000/XP as a print server provides efficient management
of your network printer. For the detailed procedure, see Print Server Settings, on p. 335.
1 Install the LPR Port Utility from the CD-ROM supplied with the
machine.
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
Insert the CD-ROM supplied with the machine into the CD-ROM drive.
Double-click the [My Computer] icon.
Right-click the CD-ROM drive icon, and then click [Open] on the pop-up menu.
Double-click the [LPRPORT] folder.
Double-click the [Setup] icon.
In some environments, this icon appears as [Setup.exe].
The Install program starts.
3-22
Click the [Spool Settings...] button to open the [Spool Settings] dialog box.
Select [Spool print jobs so program finishes printing faster].
Click the [OK] button.
3-23
IMPORTANT
Before setting the port, check that the machine is connected to the network, and
that the machine is turned ON.
After this step is performed, your computer checks for a transmission mode
available for sending data to the machine. If your computer fails to transmit data to
the machine and displays an error message, click the [No] button, and then set the
byte count mode to off.
NOTE
You can specify a print queue in [Printer Name]. The following three print queues
are available:
- LP
The machine prints according to its spool settings. Normally enter LP as a print
queue.
- SPOOL
The machine prints only after spooling a print job on the hard disk regardless of
its spool settings.
- DIRECT
The machine prints without spooling a print job on the hard disk regardless of its
spool settings.
Windows 2000/XP
3-24
[Control Panel], point to [Printers and Other Hardware], and then click [Printers
and Faxes].
Right-click the icon of the printer you want to use for printing.
On the pop-up menu, click [Properties].
Click the [Add Port...] button to open the [Printer Ports] dialog box.
From [Available Printer Ports Types], select [Standard TCP/IP Port], and then
click the [New Port...] button.
The Add Standard TCP/IP Printer Port Wizard starts.
3-25
After the computer has confirmed that there is a printer at the IP address you entered,
the [Completing the Add Standard TCP/IP Printer Port Wizard] window appears.
If the dialog box displays <Additional Port Information Required>, follow the instructions
on the screen to search again, or select [Standard-Canon Network Printing Device with
P9100] from [Device type], and then click the [Next] button to exit the Wizard.
3-26
NOTE
If you are using Raw, this step is not required.
You can specify a print queue in [Queue Name]. The following three print queues
are available:
- LP
The machine prints according to its spool settings. Normally enter LP as a print
queue.
- SPOOL
The machine prints only after spooling a print job on the hard disk regardless of
its spool settings.
- DIRECT
The machine prints without spooling a print job on the hard disk regardless of its
spool settings.
3-27
Windows NT 4.0
Right-click the [Network Neighborhood] icon on the screen, and then click
[Properties].
Select [Microsoft TCP/IP Printing] from [Network Services], and then click the
[OK] button.
When asked to insert the Windows NT setup disk, insert the disk, and then
continue.
After the files have been copied, the [Network] dialog box opens.
3-28
Enter LP in [Name of printer or print queue on that server], and then click the
[OK] button.
NOTE
You can specify a print queue in [Name of printer or print queue on that server].
The following three print queues are available:
- LP
The machine prints according to its spool settings. Normally enter LP as a print
queue.
- SPOOL
The machine prints only after spooling a print job on the hard disk regardless of
its spool settings.
- DIRECT
The machine prints without spooling a print job on the hard disk regardless of its
spool settings.
3-29
UNIX
NOTE
The machine supports the LPD print application for printing over TCP/IP networks.
3-30
3-31
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
NOTE
The admintool utility belongs to the operating system. For specific operating
instructions, see the operating system manual.
The above procedures are only examples. The setup procedures for your
environment may differ.
You can specify a print queue. The following three print queues are available:
- LP
The machine prints according to its spool settings. Normally enter LP as a print
queue.
- SPOOL
The machine prints only after spooling a print job on the hard disk regardless of
its spool settings.
- DIRECT
The machine prints without spooling a print job on the hard disk regardless of its
spool settings.
When the job record appears on the touch panel display of this machine,
<unknown> may be displayed as Document Name and User Name of printing data
transmitted to DIRECT queue of this machine over UNIX network.
(To display the job record, press [System Monitor] [Print] [Log] on the touch
panel display in this order.)
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
In [Specify the Network path to the printer], enter the following URL, and then
click the [OK] button.
http://<the IP address or host name of the machine>/ipp
3-32
Windows 2000/XP
If you are using Windows 2000, select [Connect to a printer on the Internet or
on your intranet].
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
IMPORTANT
If the settings for [RX/Print Range] of [IP Address Range Settings] do not permit
the IP address, you cannot install a printer driver.
If the IP address of the computer is beyond the range of the permitted addresses
for [RX/Print Range] after installing a printer driver, you cannot print from the
computer.
3-33
If you are using Windows XP, select [Connect to a printer on the Internet or on
a home or office network].
For Windows 2000
Click the [Have Disk] button, and then specify the folder on the CD-ROM that
contains the printer driver.
3-34
Right-click the icon of the machine you want to use for printing.
On the pop-up menu, click [Sharing...].
For Windows 2000
3-35
3
Using a TCP/IP Network (Windows/ UNIX/Macintosh)
sheet.
If you are using Windows XP, select [Share this printer], and then enter a share
name.
If you are using Windows NT, select the printer driver you want to install from
[Alternate Drivers], and then click the [OK] button.
If you are using Windows 2000/XP, click the [Additional Drivers...] button, select
the printer driver you want to install from the list, and then click the [OK] button.
For Windows 2000
When the alternate driver is installed, a window will open to enter the location of the file
containing the printer driver. Insert the CD-ROM supplied with the machine, and then
select the folder containing the printer driver.
IMPORTANT
When using Windows NT 4.0, the use of the alternate driver function requires the
installation of the Windows NT Service Pack 5 or later.
NOTE
To install the printer driver on another computer, use the [Printer Wizard] window
for selecting the printer destination, select [Network printer], and then select the
shared printer for the computer selected in the print server.
3-36
CHAPTER
This chapter describes settings and procedures for using the machine with a NetWare
network.
4-1
NetWare Print Service Settings (See NetWare Print Service Settings, on p. 43)
Specify the NetWare print service settings. Use any of the following software to specify the settings from the
computer.
NWADMIN or PCONSOLE (Novell software provided with NetWare)
Web browser (NetSpot Console) (Utility software provided with the machine)
4
Using a NetWare Network (Windows)
Control panel
NetSpot
Web browser (Remote UI)
NetSpot Device Installer (Utility software provided with the machine)
Web browser (NetSpot Console) (Utility software provided with the machine)
IMPORTANT
It is recommended that the network manager perform steps 1 and 2 above.
To configure settings with software other than the control panel of the machine or
NetSpot, TCP/IP protocol must be supported by your network environment.
4-2
NOTE
For instructions on how to enter settings using NetSpot Console, see Chapter 7 Making
Network and Device Settings with Utility Software.
4-3
4
Using a NetWare Network (Windows)
IMPORTANT
To specify the print service settings from NWADMIN, the computer must have Novell
Client (NetWare Client by Novell) installed. To specify the print service settings using
NetSpot Console, the computer with NetSpot Console installed must have Novell Client
(NetWare Client by Novell) installed.
The following procedures describe a sample NetWare setup. Depending on your
environment, the actual setup procedure may differ.
When the machine is used in the queue server mode, all print server functions are
provided by the machine itself; no other print server hardware or software is required. In
NDS queue server mode (NDS PServer), the NDS print server is used for printing. In
Bindery queue server mode (Bindery PServer), the Bindery print server is used for
printing. In queue server mode, a separate NetWare user operating license is required for
each machine.
Remote Printer Mode
In the remote printer mode, NetWare print server is required to control the printer. The
machine prints using the NDS print server in NDS remote printer mode (NPrinter), and the
Bindery print server in Bindery remote printer mode (RPrinter).
Under [Print Queue], enter the queue name in [Name]. In [Volume], enter the
volume in which the queue is placed.
To use an existing print server, click the button to the right of [Volume], and then select a
print server from the list box.
4-4
If you are using the remote printer mode, start the print
server.
If you are using the NetWare file server as a print server, enter Load
PSERVER.NLM in the file server, and then press the [Enter] key.
NOTE
If you are using the queue server mode, this step is not required.
If you have not set up a print server yet, set up the print
server.
On the [Available Options] menu, select [Print Server Information], and then
press the [Enter] key.
Set up a Queue, and then assign the print server to the queue.
On the [Available Options] menu, select [Print Queue Information], and then
press the [Enter] key.
4-5
4
Using a NetWare Network (Windows)
NetWare print service settings are completed. Proceed to Protocol Settings, on p. 4-8.
Enter the name of the queue you are setting up, and then press the [Enter] key.
Select the name of the queue you specified, and then press the [Enter] key.
Select [Queue Servers], and then press the [Enter] key.
Press the [Insert] key.
Select the print server you set up in step 2, and then press the [Enter] key.
Press the [Esc] key until you return to the [Available Options] menu.
Select the print server you set up in step 2, and then press the [Enter] key.
Select [Print Server Configuration], and then press the [Enter] key.
Select [Printer Configuration], and then press the [Enter] key.
From [Configured Printers], select the number of the printer you want to use,
4
Using a NetWare Network (Windows)
If you are using queue server mode, select [Defined elsewhere] from [Type].
If you are using remote printer mode, select [Remote Parallel, LPT1] from
[Type].
Specify the remaining items, and then press the [Esc] key.
In the confirmation box that opens, select [Yes], and then press the [Enter] key.
Press the [Esc] key to return to the [Print Server Configuration] Menu.
4-6
Press the [Esc] key until you return to the [Exit PCONSOLE]
window, and then select [Yes] to quit PCONSOLE.
If you are using remote printer mode, start the print server.
If you are using a NetWare file server as a print server, enter LOAD
PSERVER.NLM <print server name> on the file server, and then press the
[Enter] key.
If you are using a dedicated print server, enter PSERVER.EXE, enter the print
server name on the print server, and then press the [Enter] key.
NOTE
This step is not required if you are using the queue server mode.
NetWare print service settings are completed. Proceed to Protocol Settings, on p. 4-8.
4-7
Protocol Settings
You can specify the protocol settings for the machine using any of the following:
Control panel
NetSpot (Utility software provided with the machine)
Web browser (Remote UI)
NetSpot Device Installer (Utility software provided with the machine)
Web browser (NetSpot Console) (Utility software provided with the machine)
IMPORTANT
To configure settings with software other than the control panel of the machine or
NetSpot, TCP/IP protocol must be supported by your network environment. The following
procedures describe sample settings using the control panel.
Some items cannot be set using NetSpot, NetSpot Device Installer, or NetSpot Console.
For details about items that can be set with NetSpot, NetSpot Device Installer, or NetSpot
Console, see Network Setting Items, on p. 9-3. The following procedure describes
sample settings using the control panel.
NOTE
For instructions on entering settings using a web browser (Remote UI), see Chapter 2
Functions of the Remote UI in the Remote UI Guide.
For instructions on entering settings using NetSpot, NetSpot Device Installer, or NetSpot
Console, see Chapter 7 Making Network and Device Settings with Utility Software.
1 Press
4-8
Protocol Settings
(Additional Functions).
Protocol Settings
4-9
4
Using a NetWare Network (Windows)
IMPORTANT
If the message <Enter the System Manager ID and Password using the numeric
keys.> appears on the touch panel display, enter the system manager ID and
password. For instructions on entering the system manager ID and password, see
Chapter 4 System Manager Settings in the Reference Guide (iR3300/iR2800/
iR2200 series), or Chapter 6 Setting and Adjusting Common Settings to Suit Your
Needs in the Users Guide (iR6000/iR5000).
Press [On].
4-10
Protocol Settings
Press the frame type to be used in the Frame Type screen, and then press
[OK].
NOTE
The above is a screen example when you are using Ethernet.
Protocol Settings
4-11
NOTE
The following print services are available:
- Bindery PServer:
Used in the queue server mode (Bindery mode print service).
- RPrinter:
Used in the remote printer mode (Bindery mode print service).
- NDS PServer:
Used in the queue server mode (NDS print service).
- NPrinter:
Used in the remote printer mode (NDS print service).
4
Using a NetWare Network (Windows)
You can specify the print service settings using either of the following:
- Selecting the desired options from the list of the Browse screen displayed by
pressing [Browse]
- Entering the desired character string after pressing each item
If entering a string after pressing each item, skip to step 10.
Press [Browse].
Screen for setting NDS PServer
Select the Tree to which the desired print server belongs, and then press
[Down].
Select the Context to which the desired print server belongs, and then press
[Down].
4-12
Protocol Settings
For NDS PServer, specify each item on the screen for setting NDS PServer as
required.
Press [Browse].
Screen for setting Bindery PServer
In the Browse screen, select the File server to which the desired print server
belongs, and then press [Down].
In the Enter Network Password screen, enter the name and password of a user
on the file server, and then press [OK].
If the password is not specified, leave [Password] blank.
10
Enter the desired character string for the print service details.
Press [Tree] to enter the name of the tree to which the desired print server
belongs.
Protocol Settings
4-13
Press [Context] to enter the name of the context to which the desired print
server belongs.
Press [Print Server] to enter the name of the desired print server.
For NDS PServer, specify each of the other items as required.
Press [OK] to return to the screen for setting NetWare.
Press [OK].
Sample settings:
CANON (Tree name)
o=CANON_SALES
ou=SALES
ou=SALES_1
cn=IR_PSV (print server)
In an environment like the one above, the Tree name and the Context name are entered
as follows:
Tree: CANON
Context: ou=SALES_1.ou=SALES.o=CANON_SALES
or SALES_1.SALES.CANON_SALES
XX=on the left side can be omitted.
Press [File Server] to enter the name of the file server to which the desired
print server belongs.
Press [Print Server] to enter the name of the desired print server.
For Bindery PServer, specify each of the other items as required.
Press [OK] to return to the screen for setting NetWare.
Press [OK].
11
Press [Done].
Repeat this step until the Additional Functions screen closes.
12
4-14
Protocol Settings
4-15
4-16
CHAPTER
This chapter describes settings and procedures for using the machine with a NetBIOS
network.
5-1
Control panel
NetSpot
Web browser (Remote UI)
Web browser (NetSpot Console) (Utility software provided with the machine)
IMPORTANT
It is recommended that the network manager perform step 1 above.
The only base protocol supported by a NetBIOS network is TCP/IP. (SMB is used as a
print application.)
NetBEUI is not supported with the machine.
Use the control panel, NetSpot, or NetSpot Device Installer when configuring the TCP/IP
settings for the first time. After configuring the settings, you can change the content by
using a web browser (either Remote UI or NetSpot Console).
5-2
Protocol Settings
You can specify the protocol settings for the machine using any of the following:
Control panel
NetSpot (Utility software provided with the machine)
Web browser (Remote UI)
Web browser (NetSpot Console) (Utility software provided with the machine)
NOTE
For instructions on entering settings using a web browser (Remote UI), see Chapter 2
Functions of the Remote UI in the Remote UI Guide.
For instructions on entering settings using NetSpot, NetSpot Device Installer, or NetSpot
Console, see Chapter 7 Making Network and Device Settings with Utility Software.
Protocol Settings
5-3
5
Using a NetBIOS Network (Windows)
IMPORTANT
When configuring the TCP/IP settings for the first time, use the control panel of this
machine, NetSpot, or NetSpot Device Installer. After configuring the settings, you can
change the content by using a web browser (either Remote UI or NetSpot Console).
Some items cannot be set using NetSpot, NetSpot Device Installer, or NetSpot Console.
For details about items that can be set with NetSpot, NetSpot Device Installer, or NetSpot
Console, see Network Setting Items, on p. 9-3.
TCP/IP Settings
IMPORTANT
If the message <Enter the System Manager ID and Password using the numeric
keys.> appears on the touch panel display, enter the system manager ID and
password. For instructions on entering the system manager ID and password, see
Chapter 4 System Manager Settings in the Reference Guide (iR3300/iR2800/
iR2200 series), or Chapter 6 Setting and Adjusting Common Settings to Suit Your
Needs in the Users Guide (iR6000/iR5000).
5-4
Protocol Settings
Protocol Settings
5-5
[Server]:
Enter the name of a computer that the machine connects to. Be sure to enter a
unique name that does not exist as a name for another computer or printer on the
same network.
5
Using a NetBIOS Network (Windows)
[Printer]:
Enter the printer name of the machine.
[Workgroup]:
Enter the name of the workgroup the machine belongs to.
If there is no workgroup on your environment, create a workgroup in the Windows
environment, and then enter the workgroup name.
IMPORTANT
You cannot enter the domain name as the workgroup name.
Enter the printer name of up to 12 characters in [Printer] when printing from
Windows NT.
You cannot enter a character string including blanks in [Server], [Printer], and
[Workgroup].
5-6
Protocol Settings
Enter a comment about the printer when necessary. When you display the printer
information, the comment you specified here appears.
When you want the machine to notify LAN Manager of its existence
on the network
Select [On].
When you do not want the machine to notify LAN Manager of its
Protocol Settings
5-7
10
11
12
If you want to resolve the name with WINS, select [On]. Otherwise,
select [Off].
5-8
Protocol Settings
13
14
15
16
Press [Done].
Repeat this step until the Additional Functions screen closes.
Protocol Settings
5-9
17
5-10
Protocol Settings
All computers that use the machine for printing must be enabled for NetBIOS
network use.
See the instructions below to set the computers.
Windows 95/98/Me: See Windows 95/98/Me, on p. 5-12
Windows 2000/XP: See Windows 2000/XP, on p. 5-12
Windows NT 4.0: See Windows NT 4.0, on p. 5-14
IMPORTANT
The following procedures describe a sample NetBIOS setup. Depending on your
environment, the actual setup procedure may differ.
5-11
Windows 95/98/Me
In [The following network components are installed], confirm that both [Client
for Microsoft Networks] and [File and printer sharing for Microsoft Networks]
appear. If not, click the [Add...] button to install these components.
Select [TCP/IP] from [The following network components are installed], and
then click the [Properties] button.
The [TCP/IP Properties] dialog box appears on the screen.
Click the [Bindings] tab to display the [Bindings] sheet. Select [Client for
Microsoft Networks].
Windows 2000/XP
If you are using Windows 2000, right-click the [My Network Places] icon on the
screen, and then click [Properties].
If you are using Windows XP, on the [Start] menu, right-click [My Network
Places], and then click [Properties].
In the case of Windows 2000, the [Network and Dial-up Connections] window opens.
5-12
Right-click the [Local Area Connection] icon, and then click [Properties].
The [Local Area Connection Properties] dialog box opens.
Confirm that [Client for Microsoft Networks], [File and Printer Sharing for
Microsoft Networks], and [Internet Protocol (TCP/IP)] are all selected. If any of
these functions are not selected, select them now.
Click the [WINS] tab, and then in the [WINS] sheet select [Enable NetBIOS
over TCP/IP].
Click the [OK] button until all the dialog boxes are closed.
If necessary restart the computer.
5-13
Windows NT 4.0
Right-click the [Network Neighborhood] icon displayed on the screen, and then
click [Properties].
Click the [Services] tab to display the [Services] sheet. Then, confirm that
[NetBIOS Interface] and [Server] appear in [Network Services]. If not, click the
[Add...] button to install them.
5-14
5-15
5
Using a NetBIOS Network (Windows)
5-16
CHAPTER
This chapter describes settings and procedures for using the machine on an AppleTalk
network.
6-1
6
3
Control panel
NetSpot
Web browser (Remote UI)
NetSpot Device Installer (Utility software provided with the machine)
Web browser (NetSpot Console) (Utility software provided with the machine)
IMPORTANT
It is recommended that the network manager perform step 2 above.
To configure settings with software other than the control panel of the machine or
NetSpot, TCP/IP protocol must be supported by your network environment.
6-2
NOTE
In an environment connecting to Ethernet through LocalTalk, select [Printer Port].
6-3
Protocol Settings
You can specify the protocol settings for the machine using any of the following:
Control panel
NetSpot (Utility software provided with the machine)
Web browser (Remote UI)
NetSpot Device Installer (Utility software provided with the machine)
Web browser (NetSpot Console) (Utility software provided with the machine)
IMPORTANT
To configure settings with software other than the control panel of the machine or
NetSpot, TCP/IP protocol must be supported by your network environment. The following
procedures describe sample settings using the control panel.
Some items cannot be set using NetSpot, NetSpot Device Installer, or NetSpot Console.
For details about items that can be set with NetSpot, NetSpot Device Installer, or NetSpot
Console, see Network Setting Items, on p. 9-3. The following procedure describes
sample settings using the control panel.
NOTE
For instructions on entering settings using a web browser (Remote UI), see Chapter 2
Functions of the Remote UI in the Remote UI Guide.
For instructions on entering settings using NetSpot, NetSpot Device Installer, or NetSpot
Console, see Chapter 7 Making Network and Device Settings with Utility Software.
1 Press
6-4
Protocol Settings
(Additional Functions).
6
Using an AppleTalk Network (Macintosh)
IMPORTANT
If the message <Enter the System Manager ID and Password using the numeric
keys.> appears on the touch panel display, enter the system manager ID and
password. For instructions on entering the system manager ID and password, see
Chapter 4 System Manager Settings in the Reference Guide (iR3300/iR2800/
iR2200 series), or Chapter 6 Setting and Adjusting Common Settings to Suit Your
Needs in the Users Guide (iR6000/iR5000).
Protocol Settings
6-5
Press [Service Name], and then enter the name of the printer.
The name you enter here appears in the Macintosh Chooser.
IMPORTANT
The name of the printer can have up to 32 characters.
If there is more than one printer in the same zone, each printer must have a unique
name.
6-6
Protocol Settings
8
9
10
Protocol Settings
6-7
6-8
CHAPTER
This chapter describes the software utility used for managing networks and printers.
NetSpot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Installing and Using NetSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
7-1
NetSpot
The Canon NetSpot utility enables easy network management of your Canon
device using one or more network interfaces.
Introduction
Minimum Requirements
NetSpot is compatible with the most popular network operating systems and
workstation software. The following are the minimum requirements for using
NetSpot on various platforms. Requirements for printing by means of a network
board can be found in the documentation for the specific network board.
NOTE
For the latest information, see readme.txt (Windows), Read Me (Macintosh), or README
(UNIX) file.
NetSpot for Windows
7
Making Network and Device Settings with Utility Software
Microprocessor
Operating system
Minimum RAM
16 MB
12 MB
7-2
NetSpot
Power Macintosh
Microprocessor
Power PC
Operating system
Minimum RAM
12 MB
16 MB
Operating system
Desktop environment
Minimum RAM
32 MB
12 MB
Supported Protocols
NetSpot supports the following protocols for device communication. For information about
protocols, frame types, and print applications, you can use with your network board, see
the documentation for the specific network board.
Windows
IPX/SPX*1, TCP/IP,
Macintosh
TCP/IP, AppleTalk
UNIX
TCP/IP
NetBIOS*2
NetSpot
7-3
7
Making Network and Device Settings with Utility Software
Computer
Related Documentation
The following documentation is available to help you use NetSpot:
This Network Guide (This guide)
The NetSpot Users Guide
Installation (Windows)
Run Setup.exe in that subdirectory, and then follow the instructions that appear.
You can install either an administrator or an end-user version of NetSpot. If you
plan to monitor devices, install the end-user version. If you plan to configure as
well as monitor devices, install the administrator version.
Installation (Macintosh)
7-4
NetSpot
Double-click the [Install program] icon in that subdirectory, and then follow the
instructions that appear. You can install either an administrator or an end-user
version of NetSpot. If you plan to monitor devices, install the end-user version.
If you plan to configure as well as monitor devices, install the administrator
version.
Installation (UNIX)
IMPORTANT
Administrator functionality is only available to a user who has the security privileges to
operate as a supervisor or network administrator.
1 Log in as root.
2 Place the iR Series Printer Driver Software Disc 1 (English)
into the CD-ROM drive.
3
4
NetSpot
7-5
For Solaris 2.x, edit the .profile file (Bourne shell), .ksurc file
(Korn shell), .cshrc file (C shell) to make sure the language
environment variable LANG is set correctly (i.e., C for US
English, UK-eng for British English, de for German, fr for
French, es for Spanish, or it for Italian).
For Solaris 7 or later, select the proper language from the log-in screen.
10
7-6
NetSpot
device id:
device name:
IP address:
Configuration
After you have installed NetSpot, you must enable communication with the network
interface. For instructions on configuring the network, see Getting Started, in the
online NetSpot Users Guide.
7
Making Network and Device Settings with Utility Software
NetSpot
7-7
Windows
1 Place the CD-ROM supplied with the machine into the CDROM drive.
2
3
Double-click the [My Computer] icon on the screen rightclick the CD-ROM drive icon click [Open] on the pop-up
menu.
Open the [NetSpot_Device_Installer] folder double-click the
[Readme] icon in the [Windows] folder.
Mac OS X
1 Place the CD-ROM supplied with the machine into the CDROM drive.
7-8
7
Making Network and Device Settings with Utility Software
4
5
7-9
NetSpot Console
NetSpot Console is utility software used to manage many kinds of devices
connected to a network. This utility enables network administrators to set or view
various types of information about network devices using a web browser to view a
list or floor map style display of devices, detailed protocol settings, display and
notification of device status, and to manage jobs.
For the system requirements for NetSpot Console and instructions on how to install
the software, see the NetSpot Console User's Guide or Readme file. (The NetSpot
Console User's Guide and Readme file are included on the accompanying CDROM.) The procedure for displaying the NetSpot Console User's Guide or Readme
file is as follows.
1 Place the CD-ROM supplied with the machine into the CDROM drive.
7
Making Network and Device Settings with Utility Software
2
3
Right-click the CD-ROM drive icon click [Open] on the popup menu.
To display the NetSpot Console User's Guide, install Acrobat
Reader in your computer.
If Acrobat or Acrobat Reader is already installed in your computer, this step is not
required.
7-10
NetSpot Console
Troubleshooting
CHAPTER
This chapter describes how to resolve printing problems.
8-1
Remedy
: Turn the machines power switches to OFF, check that the machine is connected
to the network using the proper cable, and then turn them to ON again. (See the
Printer Setup Guide.)
Troubleshooting
Cause 1
8-2
Cause 1
Remedy
8-3
Troubleshooting
The machine automatically connects to other than the intended destination via its dial-up
access (when a dial-up router is connected to your network).
Detailed information concerning the machine cannot be set or browsed using a web browser
(Remote UI), or utility software.
: The IP addresses of computers on which a web browser (Remote UI) or utility
software is used are not allowed in [Setting/Browsing Range] of [IP Address
Range Settings].
Remedy
Cause 2
Remedy
: Set [SNMP Settings] and [Enable Dedicated Port Settings] to [On]. (See
Communication Environment Setup, on p. 2-11.)
Troubleshooting
Cause 1
8-4
Cause 1
Remedy
: If you want to use IPP for printing and the IP address of the computer in which a
printer driver is to be installed is not permitted by the settings for [RX/Print
Range] of [IP Address Range Settings], the printer driver cannot be installed
successfully. Check the settings for [RX/Print Range] of [IP Address Range
Settings]. (See step 21 in TCP/IP Settings, on p. 3-4.)
Remedy
: If you are using a NetBIOS network and the IP address of the computer in which
a printer driver is to be installed is not permitted by the settings for both [RX/
Print Range] and [Setting/Browsing Range] of [IP Address Range Settings], the
printer driver cannot be installed successfully. Check the settings for both [RX/
Print Range] and [Setting/Browsing Range] of [IP Address Range Settings].
(See step 21 in TCP/IP Settings, on p. 3-4.)
: The machine is not properly connected to the network due to a problem with the
cable.
Remedy
: Turn the machines power switches to OFF, check that the machine is connected
to the network using the proper cable, and then turn them to ON again. (See the
Printer Setup Guide.)
8-5
Troubleshooting
Cause 2
Remedy
: Confirm that the IP addresses are properly set up. If the IP addresses were set
using DHCP, BOOTP, or RARP, confirm that they are operating.
Troubleshooting
NOTE
Your computer may not be able to recognize the machine even though the IP address
settings are appropriate. This problem may be resolved by delaying the startup time of
the network function of the machine. (See Startup Time Settings, on p. 3-19.)
Cause 3
Remedy
Cause 4
Remedy
: Normally LPR (the Microsoft TCP/IP Printer if you are using Windows NT, or
Standard TCP/IP Port if you are using Windows 2000/XP) sends jobs either
under the name of the application software used for printing, or the file name.
However, a job name longer than 255 bytes cannot be sent to the printer. To
correct this problem, rename the file with a shorter name.
Cause 5
: The IP address of the computer from which data (print job/I-fax) is to be sent to
the machine is not permitted by the settings for [RX/Print Range] of [IP Address
Range Settings].
Remedy
: Check the settings for [RX/Print Range] of [IP Address Range Settings]. (See
step 21 in TCP/IP Settings, on p. 3-4.)
8-6
Cause 1
: The machine is not properly connected to the network due to a problem with the
cable.
Remedy
: Turn the machines power switches to OFF, check that the machine is connected
to the network using the proper cable, and then turn them to ON again. (See the
Printer Setup Guide.)
Cause 2
Remedy
Cause 3
Remedy
Cause 4
: If you are using an NDS PServer or Bindery PServer and the print server has a
password setting, the machines password setting is incorrect.
Remedy
: The machine is not properly connected to the network due to a problem with the
cable.
Remedy
: Turn the machines power switches to OFF, check that the machine is connected
to the network using the proper cable, and then turn them to ON again. (See the
Printer Setup Guide.)
8-7
Troubleshooting
NOTE
Your computer may not be able to recognize the machine even though the IP address
settings are appropriate. This problem may be resolved by delaying the startup time of
the network function of the machine. (See Startup Time Settings, on p. 3-19.)
Cause 2
Remedy
: On the assumption that the TCP/IP is working correctly if you print using
NetBIOS network, check the following:
Confirm that the IP addresses are properly set up. If the IP addresses were set
using DHCP, BOOTP, or RARP, confirm that they are operating.
If you are using a DHCP server, confirm that the WINS server is working
correctly with the DHCP server.
Troubleshooting
NOTE
Your computer may not be able to recognize the machine even though the IP address
settings are appropriate. This problem may be resolved by delaying the startup time of
the network function of the machine. (See Startup Time Settings, on p. 3-19.)
Cause 3
Remedy
Cause 4
: The IP address of the computer from which data (print job/I-fax) is to be sent to
the machine is not permitted by the settings for [RX/Print Range] of [IP Address
Range Settings].
Remedy
: Check the settings for [RX/Print Range] of [IP Address Range Settings]. (See
step 21 in TCP/IP Settings, on p. 3-4.)
Cause 5
Remedy
8-8
Cause 1
: The machine is not properly connected to the network due to a problem with the
cable.
Remedy
:Turn the machines power switches to OFF, check that the machine is connected
to the network using the proper cable, and then turn them to ON again. (See the
Printer Setup Guide.)
Cause 2
Remedy
: Confirm the AppleTalk settings. (See Settings from the Control Panel, on p. 64.)
In particular, check the following:
Set the [Phase] to a valid phase type.
Set the [Zone] to the zone to which the printer belongs.
Cause 3
Remedy
Troubleshooting
NOTE
Your computer may not be able to recognize the machine even though the IP address
settings are appropriate. This problem may be resolved by delaying the startup time of
the network function of the machine. (See Startup Time Settings, on p. 3-19.)
8-9
Troubleshooting
8-10
Appendix
CHAPTER
This chapter describes useful information.
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
9-1
Appendix
2
3
4
9-2
Insert the CD-ROM supplied with the printer into the CD-ROM
drive.
Start Uninstlp in the [Lprport] folder on the CD-ROM.
Follow the instructions on the screen to delete the LPR Port
Utility.
Setting Description
Factory settings
IP Address
IP address
0.0.0.0
Subnet Mask
IP address
0.0.0.0
Gateway Address
IP address
0.0.0.0
DHCP
On/Off
Off
RARP
On/Off
Off
BOOTP
On/Off
Off
Appendix
IP Address
DNS Server
DNS Server Address*
IP Address
0.0.0.0
Secondary Server*
IP Address
0.0.0.0
Host Name*
Max 47 characters
CANON****** ("******"
represents the last six
digits of a MAC address)
Domain Name*
Max 47 characters
(NULL)
On/Off
Off
PING Command
PING Command**
IP Address
0.0.0.0
9-3
WINS Configuration
WINS Resolution*
On/Off
Off
WINS Server*
IP Address
0.0.0.0
Scope ID*
Max 63 characters
(NULL)
Node Type
LPD Settings
Use LPD**
On/Off
On
On/Off
Off
On/Off
On
On/Off
On
On/Off
On
Use RAW
Use RAW**
Use IPP
Use IPP**
Use HTTP
Use HTTP**
Appendix
9-4
RX/Print Range:
Reject IP Address(es)**
Off
RX/Print Range:
Permit IP Address(es)**
Off
Setting/Browsing Range:
Reject IP Address(es)**
Off
Setting/Browsing Range:
Permit IP Address(es)**
Off
NetWare Settings
Setting Items
Setting Description
Factory settings
NetWare Settings
NetWare**
On/Off
Off
Frame Type
Auto Detect
Node Number
Packet Signature
Print Service*
NDS PServer
Print Server*
Max 47 characters
(NULL)
File Server*
Max 47 characters
(NULL)
Max 20 characters
(NULL)
Service Mode*
Printer Number*
0 to 15
Polling Interval*
1 to 15 sec.
Printer Form*
0 to 255
Buffer Size*
1 to 20 (KB units)
20
Print Server*
Max 47 characters
(NULL)
File Server*
Max 47 characters
(NULL)
Printer Number*
0 to 15
RPrinter Selected:
Appendix
9-5
Max 64 characters
(NULL)
Tree*
Max 32 characters
(NULL)
Context*
(NULL)
Max 20 characters
(NULL)
Service Mode*
Printer Number*
0 to 254
Polling Interval*
1 to 255 sec.
Printer Form*
0 to 255
Buffer Size*
3 to 20 (KB units)
20
Print Server*
Max 64 characters
(NULL)
Tree*
Max 32 characters
(NULL)
Context*
(NULL)
Printer Number*
0 to 254
Appendix
NPrinter Selected:
AppleTalk Settings
Setting Items
9-6
Setting Description
Factory settings
AppleTalk**
On/Off
Phase
Phase 2 (fixed)
Service Name*
Max 32 characters
Model name
Zone
Max 32 characters
Off
SMB Settings
Setting Items
Setting Description
Factory settings
Use SMB**
On/Off
On
Server*
Max 15 Characters
(NULL)
Printer*
Max 13 Characters
(NULL)
Workgroup*
Max 15 Characters
(NULL)
Comment*
(NULL)
LM Announce*
On/Off
Off
SNMP Settings
Setting Items
SNMP Settings**
Setting Description
On/Off
Factory settings
On
Setting Description
On/Off
Factory settings
On
Setting Items
Use Spooler**
Setting Description
On/Off
Appendix
Use Spooler
Factory settings
Off
Setting Items
Startup Time Settings*
Setting Description
0 to 300 sec.
Factory settings
60
Setting Description
Factory settings
Auto Detect**
On/Off
On
Communication Mode**
Half Duplex
Ethernet Type**
10 Base-T/100 Base-TX
10 Base-T
MAC Address
display only
9-7
Factory settings
14 to 4096
On/Off
On
On/Off
On
On/Off
Off
LAA Mode**
On/Off
Off
LAA**
40 00 00 00 00 00 to 7F FF FF FF FF FF
MAC Address
Display only
Appendix
9-8
Setting Description
Auto Detect
4096
00 00 00 00 00 00
Types of
Settings
The
Machine
Control
Panel
Web
Browser
(Remote
UI)
NetSpot
NetSpot
Device
Installer
NetSpot
Console
TCP/IP Protocol
Settings (See p.3-3)
*1
*1
*1
Netware Protocol
Settings (See p.4-8)
*1
*1
*1
NetBIOS Protocol
Settings (See p.5-3)
*1
AppleTalk Protocol
Settings (See p.6-4)
*1
*1
*1
*1
indicates that only some of items can be set. (See "Network Setting Items," on p. 9-3.)
Appendix
9-9
Confirming Settings
You can print a users data list to confirm the network settings made from the
machines touch panel display.
To print a users data list, follow the procedure below.
Appendix
9-10
Confirming Settings
Specifications
This section describes the hardware and software specifications of the Ethernet
interface adaptor, and Token Ring network interface adaptor.
Software Specifications
TCP/IP
IPX/SPX
NetBIOS
AppleTalk
Frame type:
Ethernet II
Print applications:
LPD/Raw/IPP
Frame type:
Print applications:
Frame type:
Ethernet II
Print application:
SMB
Frame type:
Ethernet SNAP
Print application:
Appendix
Protocol Supported
NOTE
Specifications are subject to change without notice.
Specifications
9-11
Software Specifications
Protocol Supported
TCP/IP
IPX/SPX
NetBIOS
Frame type:
Print applications:
LPD/Raw/IPP
Frame type:
Print applications:
Frame type:
Print application:
SMB
Appendix
NOTE
Specifications are subject to change without notice.
9-12
Specifications
Index
Numerics
10 Base-T ............................................................................................................................2-5, 2-6
100 Base-TX ........................................................................................................................2-5, 2-6
A
AppleTalk .............................................................................................................................1-4, 6-3
Network Setup .................................................................................................................. 6-2
Settings ............................................................................................................................ 6-6
C
Checking Your Network Environment .......................................................................................... 1-5
Communication Mode ................................................................................................................. 2-6
D
DHCP ..................................................................................................................................3-4, 3-6
E
Ethernet ...............................................................................................................................2-3, 6-3
Communication Mode ....................................................................................................... 2-6
Driver ................................................................................................................................ 2-3
Driver Settings .................................................................................................................. 2-5
Type .................................................................................................................................. 2-6
Index
9-13
Appendix
F
Full Duplex .................................................................................................................................. 2-6
H
Half Duplex .................................................................................................................................. 2-6
Hardware Specifications ................................................................................................. 9-11, 9-12
I
Installing and Using NetSpot ....................................................................................................... 7-4
IPP .................................................................................................................................. 3-21, 3-31
Appendix
L
LocalTalk ..................................................................................................................................... 1-4
LPD .............................................................................................................. 3-21, 3-22, 3-26, 3-30
LPR .............................................................................................................. 3-22, 3-23, 3-27, 3-29
LPR Port Utility .......................................................................................................................... 3-22
LPT1 ................................................................................................................................. 3-22, 4-6
N
NDS .................................................................................................................................. 4-3, 4-12
NDS PServer .................................................................................................................... 4-4, 4-12
NetBIOS Network ........................................................................................................................ 1-3
NetSpot ................................................................................................................ 3-3, 5-3, 7-3, 7-4
9-14
Index
Q
Queue Server Mode ................................................................................................................... 4-4
R
RARP ...................................................................................................................................3-4, 3-6
Raw ........................................................................................................................................... 3-21
Remote Printer Mode ..........................................................................................................4-3, 4-4
Requirements for Printing ........................................................................................................... 1-3
RPrinter ...................................................................................................................................... 4-4
S
Sample Macintosh Network ........................................................................................................ 1-7
Sample UNIX Network ................................................................................................................ 1-8
Index
9-15
Appendix
Appendix
U
UNIX ............................................................................................................................1-8, 7-3, 7-5
URL ........................................................................................................................................... 3-32
Using a Fixed IP Address ............................................................................................................ 3-6
Using a Network With Various Types of Computers .................................................................... 1-9
Using BOOTP ............................................................................................................................. 3-6
Using DHCP ................................................................................................................................ 3-6
Using RARP ................................................................................................................................ 3-6
W
Windows ..................................................................................................................................... 7-3
Windows 95/98/Me ......................................................................................................... 3-22, 5-12
9-16
Index
CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
FA7-4209-000
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