Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
STANDARD
OPERATING
PROCEDURES
PART 1
GENERAL
Page 1-1
1.1
TABLE OF CONTENT
PART 1
1.1
1.2
1.3
1.4
1.5
1.6
1.7
PART 2
2.1
PART 3
3.1
3.2
3.3
PART 4
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
PART 5
5.1
5.2
5.3
5.4
5.5
5.6
5.7
PART 6
6.1
6.2
6.3
6.4
6.5
6.6
MANAGEMENT........................................................................................... 2-1
ORGANIZATION CHARTS .................................................................................. 2.1-1
Page 1.1-1
PART 7
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
PART 8
8.1
8.2
8.3
8.4
8.5
8.6
8.7
8.8
8.9
8.10
8.11
8.12
8.13
8.14
PART 9
9.1
9.2
9.3
9.4
9.5
9.6
9.7
9.8
Page 1.1-2
10.8
10.9
10.10
10.11
10.12
10.13
10.14
10.15
10.16
10.17
10.18
10.19
10.20
10.21
10.22
10.23
10.24
10.25
10.26
Page 1.1-3
12.11
12.12
12.13
12.14
12.15
12.16
12.17
12.18
Page 1.1-4
1.2
RECORD OF REVISIONS
Revision Date
Revised by
01
00
15 JUL 2010
01
01
19 MAY 2011
VAECO QAD
02
00
01 FEB 2012
VAECO QAD
02
01
18 APR 2012
VAECO QAD
02
02
08 MAY 2012
VAECO QAD
02
03
20 JUL 2012
VAECO QAD
02
04
28 NOV 2012
VAECO QAD
02
05
25 APR 2013
VAECO QAD
02
06
04 OCT 2013
VAECO QAD
02
07
25 FEB 2014
VAECO QAD
02
08
08 APR 2014
VAECO QAD
02
09
20 AUG 2014
VAECO QAD
02
10
24 SEP 2014
VAECO QAD
Page 1.2-1
1.3
SUMMARY OF AMENDMENT
The following table shows the summary of the latest amendment in the
current issue of the VAECO SOP.
Manual Name
Manual Code
: VAECO SOP
Issue Number
: 02
Revision Number : 10
Part. Chapter - Page
1.2-1
Amendment Summary
To update Record of revision
1.3-1 to 1.3-3
1.4-1 to 1.4-6
1.6-1 to 1.6-2
2.1-8 to 2.1-15
5.1-1 to 5.1-3
5.2-1 to 5.2.2
6.6-2
7.1-1 to 7.1-2
7.2-1 to 7.2-2
7.8-1 to 7.8-2
Page 1.3-1
Amendment Summary
+ To add the responsibility of CIMC to control hand
tool.
8.9-5,
8.9-9 to 8.9-11
8.13-1 to 8.13-3
8.14-1 to 8.14-2
9.4-1 to 9.4-3
9.6-1 to 9.6-2
10.1-1 to 10.1-14
10.11-1 to 10.11-3
10.24-1 to 10.24-2
12.9-1 to 12.9-2
12.10-1 to 12.10-3
12.11-1 to 12.11-3
Page 1.3-2
Amendment Summary
12.13-1 to 12.13-3
12.17-1 to 12.17-2
Page 1.3-3
1.5
Page 1.5-1
1.6
1.6 ABBREVIATION
ABBREVIATION
ABBREVIATION
A/C
AD
BDD
BMC
BTPD
CBT
CEO
CFR
CHDO
CIMC
CITPD
CMC
CSI
CSN
CSO
CTPD
DAD
DRO
EASA
EGD
EO
ER
ETA
FAA
FAR
FOD
GSE
HAN
HCM
HRD
HT
IAW
IFO
IT
JC
LGD
LLP
LEP
MCC
MTE
MEANING
Aircraft
Airworthiness Directive
Business Development Department
Base Maintenance Center
Base Technical Planning Division
Computer Based Training
Chief Executive Officer
Code of Federal Regulations
Certificate-Holding District Office
Cabin Interior Maintenance Center
Cabin Interior Technical Planning Division
Component Maintenance Center
Cycles Since Inspection
Cycles Since New
Cycles Since Overhaul
Component Technical Planning Division
Da Nang
Defect Rectification Order
European Aviation Safety Agency
Engineering and IT Department
Engineering Order
Engineering Request
Estimated Time Arrival
Federal Aviation Administration
Federal Aviation Regulations
Foreign Object Damage
Ground Support Equipment
Ha Noi
Ho Chi Minh City
Human Resource Department
Hard Time
In Accordance With
International Field Office
Informatics Technology
Job Card
Logistics Department
Life Limit Part
List of Effective Pages
Maintenance Control Center
Measuring and Test Equipment
Page 1.6-1
1.6 ABBREVIATION
ABBREVIATION
NDT
NHA
NRC
NRCC
OOP
OPM
PLD
QA
QAD
QCM
QN
RII
RMC
RSM
RSTP
RTPD
RTS
SB
SGN
SRO
T&E
TAR
TC
TCD
TPD
TI
TIPF
TL
TOEFA
TPD
TS
TSI
TSN
TSO
VAC
VACBI
VAECO
VAR
WO
WR
WP
MEANING
Non-Destructive Testing
Next Higher Assembly
Non-Routine Card
Non-Routine Card Continuation
Out Of Phase
Out of Phase Maintenance
Planning department
Quality Assurance
Quality Assurance Department
Quality Control Manual
Quality Notice
Required Inspection Items
Ramp Maintenance Center
Repair Station Manual
Repair Station Training Program
Ramp Technical Planning Division
Return To Service
Service Bulletin
Tansonnhat Airport
Structure Repair Order
Tools and Equipment
Technical Assistance Request
Training Center
Training Director
Technical Planning Division
Technical Instruction
Technical Instruction for Part Fabrication
Technical Library
Test of English For Aviation - Docwise
Technical Planning Division
Technical Service
Time Since Inspection
Time Since New
Time Since Overhaul
Vietnam Airlines Corporation
Video and Computer Based Instruction
Vietnam Airlines Engineering Company Ltd.
Vietnam Aviation Regulation
Work Order
Work Request
Work Pack
Page 1.6-2
1.7
DEFINITION OF TERMS
TERM
DEFINITION
ADD Type B
ADD type C
Airworthiness Approval CAAV Form 1, EASA Form ONE, FAA Form 8130-3 etc.
Tag/ Authorized
Release Certificate
Arrival/ departure KIT
Include but not limited to necessary tool for A/C arrival and
departure activities as: headset, safety pins
Authorized inspection
staff
Authorized staff
Buy-back
Critical task
Engineering engineer
Foreman
Maintenance document Documents that used to record and certify for the work to
be done such as Job card, worksheet, NRC, NRCC, JCAS
etc.
Page 1.7-1
TERM
DEFINITION
Maintenance planner
MCC controller
Mechanic
Production planner
Store inspector
Supervisor
Sign-off
Technical librarian
Tool controller
Page 1.7-2
PART 2
MANAGEMENT
Page 2-1
2.1
ORGANIZATION CHARTS
2.1.1
HUMAN
RESOURCE
DEPARTMENT
PERSONNEL
DIVISION
TRAINING &
DEVELOPMENT
DIVISION
COMPENSATION
& BENEFITS
DIVISION
Page 2.1-1
2.1.2
QUALITY
ASSURANCE
DEPARTMENT
SAFETY
DIVISION
QUALITY AUDIT
DIVISION
QUALITY
CONTROL
DIVISION (HAN)
QUALITY
CONTROL
DIVISION (HCM)
SAFETY
STANDARD
SECTION
QUALIFYING
SECTION
AVIONIC
SECTION
AVIONIC
SECTION
SAFETY
CONTROL
SECTION
AUDIT SECTION
AIRFRAME
SECTION
AIRFRAME
SECTION
Page 2.1-2
2.1.3
ENGINEERING & IT
DEPARTMENT
MAINTENANCE
PLANNING
DIVISION
TOOL AND
EQUIPMENT
CONTROL
DIVISION
MAINTENANCE
SCHEDULE
SECTION
GROUND
EQUIPMENT
SECTION
AD/ SB
CONTROL
SECTION
IT SECTION
(HAN)
TOOL SECTION
STRUCTURE
SECTION
TECHNICAL
LIBRARY
SECTION (HAN)
WORK ORDER
SECTION
AIRCRAFT
SYSTEM
SECTION
IT SECTION
(HCM)
PLANNING
SECTION
ENGINE
SECTION
TECHNICAL
LIBRARY
SECTION (HCM)
MAINTENANCE
REQUIRED
PARTS AND EO
SECTION
AIRCRAFT
ENGINEERING
DIVISION
INFORMATION
TECHNOLOGY
DIVISION
ELECTRIC/
AVIONIC
SECTION
TECHNICAL
RECORD
SECTION (HAN)
HCM
ENGINEERING
SECTION
TECHNOLOGY
DEVELOPING
SECTION
Page 2.1-3
2.1.4
PLANNING DEPARTMENT
PLANNING
DEPARTMENT
INVESTMENT
PLANNING
DIVISION
DEVELOPMENT
PLANNING
DIVISION
INVESTMENT
PLANNING
SECTION
GENERAL
PLANNING
SECTION
Page 2.1-4
2.1.5
LOGISTICS DEPARTMENT
LOGISTICS
DEPARTMENT
STORE
DIVISION
STOCK
CONTROL
DIVISION
SUPPLY
DIVISION
REPAIR
CONTROL
DIVISION
HCM
LOGISTICS
DIVISION
INCOMING
INSPECTION
SECTION
PURCHASE
SECTION
IMPORT/
EXPORT
SECTION
GENERAL
SECTION
STORE
CONTROL
SECTION
SUPPLIER
CONTROL
SECTION
DOMESTIC
SECTION
INCOMING
INSPECTION
SECTION
STORE
KEEPING
SECTION
IMPORT/
EXPORT &
DOMESTIC
SECTION
REPAIR
CONTROL
SECTION
STORE
KEEPING
SECTION
Page 2.1-5
2.1.6
BUSINESS
DEVELOPMENT
DEPARTMENT
MARKETING &
SALES DIVISION
CUSTOMER
SUPPORT
DIVISION
Page 2.1-6
2.1.7
MAINTENANCE
CONTROL
CENTER
MAINTENANCE
CONTROL DIVISION
CONTROL
SECTION
(1, 2, 3, 4)
GENERAL
SECTION
PRODUCTION
PLANNING
DIVISION
AIRBUS/ FOKKER
MAINTENANCE
PLANNING
SECTION
BOEING/ ATR
MAINTENANCE
PLANNING
SECTION
ADD CLEARANCE
PLANNING
SECTION
Page 2.1-7
2.1.8
HAN BASE
MAINTENANCE
CENTER
TECHNICAL PLANNING
DIVISION
(TPD)
AIRFRAME
SQUAD
AVIONIC
SQUAD
POWER
PLANT SQUAD
STRUCTURE
REPAIR
SQUAD
MAINTENANCE
SUPPORT
SQUAD
TEAM 1
STRUCTURE
REPAIR
SHOP
DOCK
SECTION
TEAM 2
COMPOSITE
SHOP
ELECTRICITY
SECTION
PAINTING
SECTION
AIRCRAFT
CLEANING
SECTION
TECHNICAL
SERVICE
SECTION
TEAM 1
TEAM 1
PLANNING
SECTION
TEAM 2
TEAM 2
GENERAL
SECTION
TEAM 3
TEAM 3
TEAM 3
STORE
SECTION
TEAM 4
TEAM 4
TEAM 4
HANGAR
SECTION
Page 2.1-8
2.1.9
HCM BASE
MAINTENANCE
CENTER
TECHNICAL
SERVICE
DIVISION
AIRFRAME
SQUAD
AVIONIC
SQUAD
STRUCTURE
REPAIR SQUAD
MAINTENANCE
SUPPORT
SQUAD
TECHNICAL
SERVICE
SECTION
SECTION 1
(ZONE 100, 200
AND 800)
STURCTURE
REPAIR SHOP
HANGAR
SECTION
PLANNING
SECTION
SECTION 2
(ZONE 300
AND 400)
COMPOSITE
SHOP
CLEANING
SECTION
GENERAL
SECTION
SECTION 3
(ZONE 500, 600
AND 700)
PAINTING
SECTION
Page 2.1-9
2.1.10
HAN RAMP
MAINTENANCE
CENTER
TECHNICAL PLANNING
DIVISION
MAINTENANCE
SQUAD
(1, 2, 3, 4)
TECHNICAL
SERVICE
SECTION
(1, 2, 3, 4)
PLANNING
SECTION
INTERNATIONAL
MAINTENANCE
SQUAD
NUMBER 1
SECTION
NUMBER 2
SECTION
CONTROL
SECTION
NUMBER 3
SECTION
GENERAL
SECTION
NUMBER 4
SECTION
INFORMATIC &
DOCUMENT
SECTION
VEHICLE
SECTION
RAMP
SECTIONS
(OUT
STATIONS)
Page 2.1-10
2.1.11
HCM RAMP
MAINTENANCE
CENTER
TECHNICAL PLANNING
DIVISION
TECHNICAL
SERVICE
SECTION
(1, 2, 3, 4)
PLANNING
SECTION
MAINTENANCE
SQUAD
(1, 2, 3, 4)
INTERNATIONAL
MAINTENANCE
SQUAD
ATR72 AIRCRAFT
SECTION
NUMBER 1
SECTION
B777 AIRCRAFT
SECTION
NUMBER 2
SECTION
CONTROL
SECTION
A320/ 321
AIRCRAFT
SECTION
NUMBER 3
SECTION
GENERAL
SECTION
A330 AIRCRAFT
SECTION
NUMBER 4
SECTION
INFORMATIC &
DOCUMENT
SECTION
VEHICLE
SECTION
RAMP
SECTIONS
(OUT
STATIONS)
Page 2.1-11
2.1.12
DAD RAMP
MAINTENANCE
CENTER
TECHNICAL PLANNING
DIVISION
RAMP SECTIONS
(OUT STATIONS)
TECHNICAL
SERVICE
SECTION
PLANNING
SECTION
Page 2.1-12
2.1.13
HAN COMPONENT
MAINTENANCE
CENTER
TECHNICAL PLANNING
DIVISION
(TPD)
CALIBRATION
WORKSHOP
AIRCRAFT
COMPONENT
WORKSHOP
TECHNICAL
SERVICE
SECTION
CALIBRATION
SHOP
BATTERY
SHOP
PLANNING
SECTION
MEASUREMENT
T&E CONTROL
SECTION
ATEC SHOP
MAINTENANCE
RECORD
SECTION
NDT AND
BORESCOPE
SHOP
SAFETY
EQUIPMENT
SHOP
MAINTENANCE
SUPPORT
WORKSHOP
TOOL STORE
SECTION
GROUND
EQUIPMENT
SECTION
GROUND
EQUIPMENT
MAINTENANCE
WORKSHOP
MECHANICAL
SHOP
EQUIPMENT
MAINTENANCE
SHOP
02 N2 H2O
SHOP
WHEEL
SHOP
ELECTRICAL
COMPONENT
SHOP
Page 2.1-13
2.1.14
HCM COMPONENT
MAINTENANCE
CENTER
TECHNICAL PLANNING
DIVISION
(TPD)
CALIBRATION &
ELECTRONIC
WORKSHOP
AIRCRAFT
COMPONENT
WORKSHOP
MAINTENANCE
SUPPORT
WORKSHOP
TECHNICAL
SERVICE
SECTION
CALIBRATION
SHOP
BATTERY
SHOP
TOOL STORE
SECTION
PLANNING
SECTION
T&E CONTROL
SECTION
MECHANICAL
COMPONENT
SHOP
GROUND
EQUIPMENT
SECTION
MAINTENANCE
RECORD
SECTION
NDT AND
BORESCOPE
SHOP
WHEEL &
BRAKE SHOP
EQUIPMENT
MAINTENANCE
SHOP
OXYGEN SHOP
MECHANICAL
SHOP
OXYGEN,
NITROGEN, H2O
SHOP
Page 2.1-14
2.1.15
CABIN INTERIOR
MAINTENANCE
CENTER
TECHNICAL PLANNING
DIVISION
(TPD)
NORTHERN
CABIN SQUAD
NORTHERN
CABIN
WORKSHOP
SOUTHERN
CABIN SQUAD
SOUTHERN
CABIN
WORKSHOP
CABIN
INTERIOR
SECTION
SECTION 1
INTERIOR
COMPONENT
SHOP
SECTION 1
INTERIOR
COMPONENT
SHOP
IFE SECTION
SECTION 2
IFE SHOP
SECTION 2
SOFT
FURNISHINGS
SHOP
COMPONENT
MAINTENANCE
SECTION
SECTION 3
SOFT
FURNISHINGS
SHOP
SECTION 3
SECTION 4
SECTION 4
CABIN-BASE
SECTION
CABIN-BASE
SECTION
Page 2.1-15
TRAINING
CENTER
TRAINING
DIVISION
ADMINISTRATIVE
DIVISION
INSTRUCTOR
SECTION
PLANNING AND
CONTRACT
SECTION
STANDARD
SECTION
GENERAL
SECTION
SOUTHERN
TRAINING DIVISION
Page 2.1-16
PART 3
PROCESSES
Page 3-1
3.1
AIRCRAFT
TO BE
MAINTAINED
Inspection of require
inspection item (RII) (10.7)
Suspected unapproved parts
reporting (10.13)
MOR/ Malfunction and defect
reporting (10.12)
Continuity of maintenance
(Shift/ task handover) (6.4)
Continuity of inspection (10.9)
In-process inspection
(10.5.7.2)
Preliminary inspection
(10.5.7.1)
Aircraft Maintenance
(6.3)
CRS/ maintenance
release issuance (10.8)
AIRCRAFT
RETURNED
TO SERVICE
Page 3.1-1
3.2
AIRCRAFT
TO BE
MAINTAINED
Contract maintenance
implementation (5.1)
Inspection of require
inspection item (RII) (10.7)
Preliminary inspection
(10.5.7.1)
In-process inspection
(10.5.7.2)
Aircraft Arrival
(6.2.4.2)
Aircraft departure
(6.2.4.4)
AIRCRAFT
RETURNED
TO SERVICE
Page 3.2-1
3.3
AIRCRAFT
COMPONENT
TO BE
MAINTAINED
Maintenance cleanliness
and FOD prevention (4.7)
Suspected unapproved
parts reporting (10.13)
Component document
handling (7.6)
Aircraft component
receiving and preliminary
inspection (7.3)
Component maintenance
performance (7.4)
Component final
inspection and return to
service (7.5)
AIRCRAFT
COMPONENT
RETURNED TO
SERVICE
Page 3.3-1
PART 4
GENERAL SAFETY
REQUIREMENTS
Page 4-1
4.1
GENERAL SAFETY
4.1.1
PURPOSE
SCOPE
This procedure is applied when performing maintenance activities.
4.1.3
RESPONSIBILITY
1.
All VAECO personnel shall follow all the requirements set forth in this
instruction.
2.
3.
4.1.4
a.
b.
b.
c.
Investigating the incident/ accident and issuing the safety report and
sending to QAD.
2.
b.
The location symbol of the fire bottle must be clear, and the expiry
must be remarkable on each one.
c.
d.
b.
c.
The maintenance staff must wear the uniform clothing and safe
shoes in the working area.
Page 4.1-1
3.
4.
d.
The maintenance staff is prohibited to wear the ring, the ear-ring, the
necklace and so on when working in critical area or cramped area
such as fuel tank etc.
e.
f.
g.
h.
The personnel must wear the safe rope when doing the jobs on the
high area like as the wing, the aerial ladder truck and the fuselage
top point.
b.
Electrical operated drills are not allowed for aircraft work due to
possibility of sparking.
c.
Adjustable spanner are not allowed for aircraft work as the bolts or
nuts are prone to be rounded.
d.
e.
f.
The mechanic must wear cotton-padded clothes and use the airdriven tools and flame-proof lamp/ lights/ torches when performing
jobs in the fuel tank.
g.
The maintenance staff must use the oil-free tools when performing
the oxygen system maintenance jobs.
h.
b.
c.
d.
Page 4.1-2
5.
6.
e.
The vehicles must follow the lane on the apron IAW the regulation of
airport authority.
f.
g.
h.
The tear-off battery from the aircraft must cover the connector with
the plastic cap from circuit shorting.
i.
The personnel must wear the earplug or the ear-flap around the
engine-running aircraft.
j.
k.
All the shops must have the sufficient ventilation and illumination.
b.
The shop working area must have enough distance for going
through and keeping clean and preventing from slipping and falling.
c.
The shop must have a checklist to check and keep the machines
and tools neat and clean.
d.
The power source and switch must have the clear symbol.
e.
f.
g.
Starting the ground power unit and energizing aircraft electrical system
a.
b.
When the ground power unit is switched on, the operating staff must
watch out the control panel, the ground power unit operation, output
voltage and frequency to ensure they are under the normal
condition. If not, remove the power cable and confirm the cause
before restart.
c.
The maintenance staff must check the switch and the circuit breaker
panel of the aircraft for confirming the electrical system function is
normal before connecting to ground power unit.
Page 4.1-3
7.
8.
The radioactive objects like fuel-density meter, emergency selfillumination exit light and illuminated switch symbol removed from
the aircraft must process IAW the aircraft maintenance manual.
b.
c.
d.
e.
b.
c.
d.
e.
Page 4.1-4
4.2
4.2.1
PURPOSE
To ensure all the A/C will be grounded to release static electricity and keep
A/C safe.
4.2.2
SCOPE
These requirements are applied when performing maintenance activities on
the apron and in the hangar.
4.2.3
RESPONSIBILITY
The maintenance personnel are responsible to set up the ground wire and
confirm the grounding is in good condition.
4.2.4
2.
Before setting the ground wire, the maintenance staff should check the
condition of wire to ensure there is no broken or corrosion on the cable
and the clip is properly connected with the cable.
3.
The ground wire should be properly connected with the identified static
ground point on A/C. Connecting to any point other than identified static
ground point may cause the damage to the connecting point and lower
the efficiency of grounding.
4.
5.
The jack should be static electricity grounded when A/C performing the
maintenance job such as gear swing, landing gear change and etc.
6.
Before towing the A/C, the ground wire should be removed and stowed
properly.
Page 4.2-1
4.3
4.3.1
PURPOSE
To make sure the safety of the personnel and A/C when using power
equipment or hangar ground power source.
4.3.2
SCOPE
These requirements are applied when using or maintaining the power
equipment and ground power source.
4.3.3
RESPONSIBILITY
The operating staff is responsible for safe operating or maintaining of power
equipment or hangar ground power source.
4.3.4
4.3.5
4.3.6
DEFINITION
1.
2.
3.
POWER EQUIPMENT
1.
Before starting power equipment, making sure all the aircraft, personnel
and other facilities are clear.
2.
3.
If any fuel/oil or pneumatic leak found, the operating staff should inform
the related department for repairing, and this equipment cannot be used
until the problem is fixed.
4.
5.
Make sure the duct pressure is released before removing the connector
between the pneumatic equipment and external source.
6.
After using the equipment, the operating staff should return it back to the
certain place.
CRS staff/ qualified mechanic staff is responsible for connecting the GPU
to aircraft (when VAECO maintains the aircraft).
2.
Keep the ground power unit away from fueling ports, tank ventilation
ports, drain ports and wing tip area. The GPU is forbidden to use within
7.6 meters (25 feet) away from fuel tank ventilation ports or poor
ventilation area.
3.
Page 4.3-1
4.3.7
4.
5.
6.
7.
8.
9.
Make sure the function of fire jumper is normal before power supply.
Before disconnecting the power supply connector, cut off the power
source first.
2.
Before using ground pneumatic power, turn off the upstream shut-off
valve then connect the air tubes. Make sure the pneumatic connectors
and tubes fit well before opening the valve.
3.
If any air leakage found during the operation process, stop the power
unit, inform the manager to have it fixed. Continue the operation after the
problem is cleared.
Page 4.3-2
4.4
4.4.1
PURPOSE
To avoid the danger while working in fuel tanks and ensure the safety of
maintenance staff as to reach the goals of personnel safety, ground safety
and flight safety
4.4.2
SCOPE
This instruction is applied when working in or near the fuel tanks.
4.4.3
4.4.4
RESPONSIBILITY
1.
The maintenance staff is responsible for his personal safety and the work
safety in the fuel tanks. The maintenance staff shall follow the related
requirements of the manufacture to do the jobs such as refueling, fuel
draining and fuel tank maintenance jobs.
2.
3.
2.
Before fuel tank open, the maintenance staff should ground the
aircraft and ensure ventilation facilities are good.
b.
The warning sign should be placed around A/C when fuel panels are
opened.
c.
d.
e.
f.
A/C power must be off and the connectors of main and APU
batteries should be disconnected from A/C.
g.
h.
i.
The compressed air cannot be directly led into the fuel tanks.
j.
Page 4.4-1
3.
4.
b.
c.
Be familiar with the method handling the healthy problems and fire
emergency.
d.
Wear the proper clothes, cotton caps and shoes while working in the
fuel tanks.
e.
Not carry the lighter, oven, watch, pager, laptop, notebook, tablet
and mobile phone into tanks.
f.
b.
The volatile liquid should be kept safely in the container, and the
carrying amount should be strictly limited.
c.
The light used in fuel tanks should be fire-proof, and the action of
turning on/off the light should be performed out of the fuel tanks (as
well as any instruments powered by electricity). The pneumatic tools
should be powered by compressed air.
d.
Supervisor should
a.
Ensure all the set-up work, cautions and warnings IAW AMM task
have been completed/ followed before the maintenance staff
entering fuel tank.
b.
c.
d.
e.
Page 4.4-2
4.4.5
a.
b.
c.
2.
4.4.6
When working near the fuel tanks which were in purge or ventilation, the
operator should:
In an emergency case:
a.
b.
c.
The supervisor should call for help to save the maintenance staff in
the tank when his respond is slow.
In an accident case:
a.
Once the accident happened, the supervisor should call the medical
personnel to save the maintenance staff (call the ambulance when
necessary) and inform Manager.
b.
Verify the cause of accident and check the circumstance and air
quality before entering the tank for rescue. The rescuer should wear
the protective equipment and prevent the accident happen again.
c.
d.
The residual fuel that cannot be drained out should be cleared after
panel open. Perform tank ventilation procedure first, choose the safest
way to clear the residual fuel and prevent to stain the surface of A/C wing
or ground. Draw out the residual fuel with hose, sponge and mop.
2.
The bleed orifice and fuel line between normal and under maintenance
tanks should be sealed with the plug and adhesive tape.
3.
The maintenance staff performing the fuel tank operation should have
received the related training such as work environment and the
hazardous characters of materials.
Page 4.4-3
4.
5.
The equipment that may cause spark or fire cannot be used in the
hazardous area of volatile vapor.
6.
7.
During the fuel tanks operation, the operating staff should prevent from
using the electrical equipment.
8.
If the volatile vapor exists in the dangerous area, all the electric cable in
the aircraft should be de-energized.
9.
10. If the operating staff must bring combustible liquid into the fuel tanks for
maintenance jobs, he should use the container to keep it and prevent
from the liquid spilling out.
4.4.7
The scraper used to scrape the sealant in the tanks should be metallic or
hard-wooden product. The plastic product that may cause static
electricity is not allowed to use.
2.
3.
When applying the sealant on the surface of fuel tanks, the maintenance
staff should particularly pay attention on it to prevent from spark of fire.
Page 4.4-4
4.5
4.5.1
PURPOSE
To prevent from injury of the personnel and damage to the A/C when
performing work in the high area over 2 meters above ground.
4.5.2
SCOPE
This instruction is applied when using aerial platform, scissors lifter and highlift platform to perform the maintenance at the area that over 2 meters above
ground.
4.5.3
RESPONSIBILITY
The maintenance/ operating staff is responsible for performing all following
requirements.
4.5.4
Only person who has been trained and authorized can operate the lifter
IAW operation instruction.
2.
If it is necessary to use the GSE (as aerial platform or scissors lifter), the
operating staff should check to ensure that the equipment is serviceable.
3.
The operating staff should choose the proper GSE. For example, when
using the platform, the operating staff cannot increase the length of
safety belt. If the height of platform is not enough, the operating staff
should use another proper GSE to perform the maintenance.
4.
5.
6.
7.
8.
If the vehicle should be parked near A/C for maintenance, the operating
staff should ensure the parking brake, chocks and support are properly
set to prevent injury of personnel and damage to A/C.
Page 4.5-1
4.6
4.6.1
PURPOSE
SCOPE
These requirements are applied for maintaining oxygen system/ assemblies
on the A/C and in the workshop.
4.6.3
RESPONSIBILITY
Maintenance staff is responsible for follow all requirements specified below.
4.6.4
2.
Wearing the gloves, clothes and tools that are contaminated with oil is
strictly prohibited. Clothes and tools shall be always kept clean and only
pure cotton gloves shall be used.
3.
4.
5.
6.
7.
Follow the AMM of A/C to torque the shut off valve, and do not over
torque.
8.
9.
10. Use the correct lubricant to lubricate the O-ring according to each A/C
AMM.
11. Follow the A/C AMM to do leak check with correct parts or tool. Only the
approved oxygen leak hunting liquor can be used for leaking test.
12. At least one 20-B/ 15 LB (6.8kg) portable fire extinguisher should be
provided in 15.2m (50ft) working area.
Page 4.6-1
13. Before replacing chemical oxygen generator on A/C, safety pin on the
oxygen generator must be installed to prevent inadvertently fire that will
cause 260C (500F) and raise up injury to personnel.
14. If the oxygen generator were inadvertently fired, the oxygen generator
should be removed to a safe area that will not cause fire hazard.
However, if generator was fired on aircraft it should be remained on the
location and be replaced after temperature go down to operational range.
15. Oxygen must not be used to pressurize container or as blow off air or
high-pressure air on painting process.
16. Different gas is prohibited to mix in one oxygen bottle.
17. Good ventilation should be kept in working area. It is restricted to work in
the closed room during oxygen system operation.
18. The maintenance staff must avoid from touching the lubricant, flammable
goods with the tools, hands, clothes, equipment or system.
19. The oxygen bottle storage and service area must be placed under the
highest safety standard, clean and neat.
20. All the oxygen equipment must be extremely careful of processing, and
be fixed to prevent from rolling or falling. It is absolutely prohibited of
smoking and flame.
21. All the connectors surface must be absolutely clean and careful to
handle it.
22. The maintenance staff must not remove the fixed-style oxygen bottles or
perform any oxygen system related maintenance jobs unless the team
leader agreed and the attendant had well prepared for the evacuation.
Page 4.6-2
4.7
4.7.1
PURPOSE
To provide procedures for the maintenance of cleanliness of aircraft under
maintenance and FOD prevention.
4.7.2
4.7.3
SCOPE/ RESPONSIBILITY
1.
2.
DEFINITION
1.
2.
3.
Safety wire
b.
c.
d.
e.
Tools
f.
Rags, paper
g.
h.
Bags
i.
Rubber plugs
j.
k.
Rocks/gravel
l.
Water
Page 4.7-1
4.7.4
Aircraft Operations
2.
Work Practices
3.
Housekeeping
4.
Inspection
5.
Surveillance
6.
Tools Control
7.
Investigation
8.
Training
4.7.5
AIRCRAFT OPERATIONS
4.7.5.1
4.7.5.2
1.
All serviced aircraft shall have protective covers installed over pitot, static
tubes/ ports, engine inlets/ intakes, exhausts, bleed valve ports after
the overnight check as required by customer and applicable
maintenance data.
2.
b.
c.
3.
Engine ground run personnel shall ensure engine thrust is not directed
towards nearby aircraft or buildings during engine ground run.
4.
All staff involved in engine run shall not take articles/ personal objects
near the intake ducts of operating engines.
2.
Anyone who must approach within a 10m (30 ft) radius of operating
engines must first remove items such as insignia pins and security
badges, and secure them in pockets that can be fastened with Velcro
tape or in pouches/ zipper pockets.
3.
Page 4.7-2
4.7.6
WORK PRACTICES
1.
2.
Boxes or special trays shall be used for small items, such as hand drills,
hardware, which are to be used in aircraft. This tray shall be used to
transport tools to and from the tool crib/ shadow board and act as
temporary storage container for removed hardware. The removed
hardware shall be disposed of properly when the tray and tools are
returned to the tool crib/ shadow board.
3.
4.
Whenever work is performed in the flight deck, all trades involved shall
co-ordinate jobs to preclude the introduction of foreign objects during the
performance of work and to effect thorough cleaning of the flight deck
when work is completed.
5.
Inlet and exhaust covers and bleed valve port covers shall be installed
during aircraft maintenance and servicing if required by manufacturer or
customer.
6.
All engines shall be fitted with intake blanks or protective coverings when
installed on engine stand.
7.
All open fuel, hydraulic and air pipelines and disconnected electrical
terminals shall be blanked using appropriate caps and plugs.
8.
After fluid and pneumatic system lines and tubing are cut and deburred,
the system fluid shall be purged and ends of lines capped.
9.
10. After the completion of each task, the area in the work vicinity shall be
cleaned of all swarf and debris. The work area shall be cleaned at the
end of each work day.
4.7.7
Fluid leaks: The maintenance staffs shall use the suitable container
to collect the fluid. In case the fluid is spilled to floor, it should be
absorbed by sand/sawdustand clean up immediately to avoid the
fluid from causing any possible damage to the aircraft or the
personnel in that area.
Page 4.7-3
b.
2.
3.
4.7.8
4.7.9
4.7.10
b.
Also the maintenance staffs shall check the tools and equipment
with respect the task had been removed from the working area to
ensure there is nothing left when all work are accomplished. Should
there be any tool/equipment missing after check, the supervisor shall
be informed to perform the searching of the nearby area thoroughly
to prevent any consequential damage to the aircraft or aircraft
system.
Other than the requirement to the maintenance staff to pick up any of the
foreign object from ground, when weather condition is allowable, the
RTPD/BTPD will inform Sanitation team to perform an FOD check to
clear FOD in the apron areas of VAECO.
2.
During the FOD check, assigned personnel of relevant center shall walk
around the apron and pick up any foreign object that might cause the
damage to the aircraft that are parking, towing or performing
maintenance in the apron area.
The FOD checks at the ramp area are performed by the maintenance
staff before the aircraft arrived. The maintenance staffs shall walk around
the parking area prior to the aircraft taxiing/pushing in and pick up all
foreign objects that might cause the damage to the aircraft/ engine.
2.
Special caution shall be taken for the path of the engines and the wheel
where risk of damage is higher than other area.
INSPECTION
1.
2.
Page 4.7-4
3.
4.
5.
4.7.11
4.7.12
a.
b.
c.
d.
b.
SURVEILLANCE
1.
Ramps and fuelling areas shall be monitored at all times for foreign
objects. During towing or vehicle operations on these surfaces,
personnel shall continuously be on the alert for foreign objects. All
foreign objects shall be removed and placed in a receptacle.
2.
INVESTIGATION
1.
2.
Page 4.7-5
4.7.13
a.
b.
3.
4.
5.
TRAINING
1.
All new employees and trainees shall be briefed on the FOD prevention
practices before they start work in department. This shall be done as part
of their induction program.
2.
3.
b.
c.
d.
e.
Page 4.7-6
4.8
4.8.1
PURPOSE
SCOPE
4.8.3
RESPONSIBILITY
Hangaring of aircraft shall be supervised by an assigned supervisor and
maintenance staff. The person in-charge shall be thoroughly familiar with the
requirement below.
4.8.4
4.8.5
All personnel concerned with fuelling to and refueling from aircraft shall
clearly understand their responsibilities in preventing a fire risk and also
to realize that only strict co-operation between various personnel
servicing an aircraft will ensure safely from aviation fuel fires and
explosions
2.
3.
Aircraft rendered immobile and left in hangars, whether the fuel system is
drained or not, are to be positioned as far away as practicable possible
to enable adjacent aircraft to be moved out of the hangar during
emergency.
4.
5.
6.
2.
Before moving aircraft into the hangar, the fuel tanks must be inert and
rendered safe.
Page 4.8-1
4.8.6
3.
4.
5.
6.
FIRE PREVENTION
1.
2.
3.
4.
All aircraft fluids (engine oil, hydraulic oil, etc.) and commercial fluids
must be clearly labeled, segregated and stored in flameproof cabinets.
5.
6.
7.
The automatic spring loaded lighting device must not use within hangar.
Page 4.8-2
4.9
4.9.1
PURPOSE
To define the requirements for waste handling, storage and disposal.
4.9.2
SCOPE
This procedure applies to handle all waste dumped from VAECO. Waste
includes general waste, industrial waste and toxic industrial waste.
4.9.3
4.9.4
RESPONSIBILITY:
1.
2.
PROCEDURE
1.
2.
b.
Industrial Waste
c.
General Waste
d.
b.
c.
Page 4.9-1
e.
f.
g.
h.
i.
j.
Each work area shall have 2 metal containers. One will be labeled
as Used rags and the other as POL/ chemical cans. The Used
rags can will be used for rags stained with toxic chemicals as well
as sealant bits, seals coated with chemicals, paper cups used to
contain paint, spent absorbent material and cardboard used to hold
sealant.
k.
All toxic industrial waste must be labeled properly when they are
stored.
l.
Page 4.9-2
o.
p.
Page 4.9-3
Industrial Waste
a.
4.
b.
c.
Waste timber & clean sawdust will be collected & disposed with
general waste provided they have not been used as chemical
absorbent.
General waste
a.
5.
b.
All general waste generated shall be collected into bulk bins &
disposed by a general waste collector. Food waste will be disposed
in separate bins.
c.
Page 4.9-4
Each work area or bay shall have quantity one metal container (at least
100 dm3) with a receptacles cover and lock. It will be labeled as Class 3
AGS Spares- Non Reusable. The metal containers will be placed in
strategic location in the aircraft bay for collection of used bolts, used
screws, used rivets, used fasteners, other metallic debris, etc. removed
from the aircraft in the process of carrying out maintenance.
a.
The key to the metal containers or receptacle cover shall be with the
Engineer- in charge till the aircraft is ready for output.
b.
c.
The metal container shall then be routed to scrap metal dealers for
disposal.
Page 4.9-5
PART 5
AIRCRAFT MAINTENANCE
CONTROL PROCEDURES
Page 5-1
5.1
5.1.1
PURPOSE
To ensure the customer requirements as specified in the contract between
VAECO and customer are followed.
5.1.2
SCOPE
1.
5.1.3
RESPONSIBILITY
1.
2.
3.
Director of EGD, MCC, RMC, BMC. LGD, CMC and CIMC are
responsible to implement the customer requirements as specified in the
contract and QN (if any).
4.
5.
5.1.4
PROCEDURE
5.1.4.1
BDD receives all customers work request and related documents and
send Service Order (VAECO Form 1007) to:
a.
EGD all A/C work package, requests for Engine/ landing gear
replacement, AD/ SB implementation and other complex work that
require Engineering Order (EO). The EGD determines the
requirement of T&E, part and materials (preload), prepare work
packages (if required), issue Work Order and send to MCC.
b.
c.
2.
MCC bases on the availability of T&E, Part and materials and manpower
(for the work under its control) to assign the work to appropriate center
for implementation.
3.
Page 5.1-1
5.1.4.3
5.1.4.4
Upon receiving the WO and WP from MCC, the BMC performs the
maintenance IAW SOP 6.3 or SOP 12.15 based on type of work.
2.
3.
The BMC shall report to BDD any arising issue that is out of the contract
or affects to the maintenance schedule.
The RMC performs the maintenance IAW SOP 6.2 or SOP 6.3 or SOP
12.15 based on type of work.
2.
The RMC shall report to MCC any arising issue that are out of the
contract with the Customer. The MCC will report to BDD for contacting
Customer and follow the Customer instruction/ direction.
Upon receiving the Maintenance/ Repair Request from LGD, the affected
maintenance center performs the requested order IAW SOP Part 7.
2.
The affected maintenance center reports to LGD and BDD any arising
issue that are out of the contract with the Customer and follow the
Customer instruction/ direction.
Page 5.1-2
5.2
5.2.1
PURPOSE
To ensure the Work Order (WO) is issued and managed in accordance with
the customers maintenance requirements.
5.2.2
5.2.3
SCOPE
1.
2.
RESPONSIBILITY
1.
2.
b.
c.
AD/ SB implementation;
d.
b.
3.
4.
Maintenance centers are responsible for issuing WO to perform Nonroutine work, defect rectification;
5.2.4
PROCEDURE
5.2.4.1
2.
3.
MCC also receives defect information of VNA A/C from BTPD/ RTPD
The EGD shall confirm the availability of part/ materials and tools/
equipment and upload the WO together with WP/ EO/ SRO to Work
Page 5.2-1
5.
6.
5.2.4.2
5.2.5
a.
b.
c.
CIMC based on the cabin interior/ IFE defect status, issues WO to carry
out rectification.
2.
EGD shall control every WO that is issued by EGD and in open status
in AMASIS to ensure that all WOs are performed on schedule. If a WO is
due but not closed on AMASIS the EGD staff shall inform to MCC for
checking and solving.
3.
MCC shall control every WO that is issued by MCC and in open status
in AMASIS to ensure that all WOs are performed on schedule.
ARCHIVES
The completed WO and related maintenance record are kept at Tech record
section of EGD for at least two years.
Page 5.2-2
5.3
5.3.1
PURPOSE
To prepare required tool/ equipment, material and related maintenance data
for the maintenance work as specified in the WP.
5.3.2
SCOPE
This procedure is applied for preparation and review of the WP prior to
conducting the maintenance.
5.3.3
RESPONSIBILITY
1.
2.
3.
4.
5.3.4
PROCEDURE
5.3.4.1
EGD shall establish the WP IAW current AMS and issue lists of required
parts/materials, tools/ equipment for the whole WP for VNA. For
customer other than VNA, the WP shall be provided by the customer.
2.
EGD shall check the WP right after receiving from customer to ensure
that job cards, worksheets and related documents are adequate and
satisfied. Any discrepancies in the Work Pack (including related
documents) should be reported to BDD to clarify with Customer.
3.
4.
[deleted].
5.
The WP for VNA should include but not limited to the following:
a.
b.
c.
Page 5.3-1
d.
Job cards;
e.
Preloads requirements;
f.
6.
MCC may evaluate opening OPM, ADD and issue WO to put in the WP
for performance. Any work sent to maintenance center to perform
together with the work pack after the time specified in 5.3.4.1(7) below
shall be deployed as individual WO. The respective TPD will determine
to add those work to WP or let those be recorded separately in the
Technical Log page.
7.
8.
5.3.4.2
a.
b.
c.
Upon receiving WP from MCC the assigned MC shall review all tasks in
the WP including added OOP tasks. If the work cannot be carried out
due to an unforeseen problem, relevant maintenance center shall
immediately inform MCC for adjusting the schedule or reporting to BDD
for further action..
2.
The BTPD/ RTPD shall assess all job cards/ worksheets to determine
any special requirement tasks such as: critical tasks, duplicate inspection
required tasks, required inspection items etc. and confirm that the job
cards/ worksheets are marked with Critical, DII, RII accordingly. If
the Customer does not mark for DII work the maintenance staff shall
follow customer policy/ procedure.
3.
Additional requirement:
a.
b.
c.
Page 5.3-2
5.3.4.3
d.
the
required
skill,
e.
4.
5.
LGD and CMC shall review the issues. One day before the pre-input
meeting, LGD and CMC shall notify to respective maintenance center
and MCC the status of the concerned issues. For A check and Phase
check below A12, if all issues are solved the pre-input meeting need not
be organized.
Pre-input meeting
1.
2.
3.
4.
The input meeting will review the work scope, the flowchart, the tooling
and materials requirements, manpower assignment and other relevant
issues
5.
a.
b.
c.
d.
e.
Engineering support,
f.
g.
Determine the individual task that requires a formation of a nonrecurring task team for the review of new / critical task/RII task.
Page 5.3-3
5.3.5
6.
MCC shall update on AMASIS and control the maintenance works that
are withdrawn from the WP with the due date less than next A check or
Phase check and deploy to implement at suitable time. Any
maintenance work withdrawn from WP other than those controlled by
MCC shall be transferred back to EGD for control.
7.
The Production Planner shall prepare all maintenance data for the
routine work (print-out and attach to the respective job cards, worksheet).
ARCHIVES
1.
The pre-input meeting minutes are kept at BDD at least 24 months since
the WP completion.
2.
Page 5.3-4
5.4
5.4.1
PURPOSE
AND
DOCUMENT
DURING
5.4.2
1.
All aircraft related work tasks shall be reviewed, approved and issued as
appropriate so that all work carried out on the aircraft are valid and
current, and
2.
SCOPE
This procedure is applied for controlling of work processes and maintenance
documents during base maintenance.
5.4.3
RESPONSIBILITY
1.
2.
3.
5.4.4
PROCEDURE
5.4.4.1
After reviewing the WP and all NRC raised after preliminary inspection,
the Production Planner in charge shall establish NRC list (VAECO Form
6003).
2.
3.
4.
Page 5.4-1
5.
5.4.4.2
5.4.4.3
5.4.4.4
2.
2.
3.
4.
5.
Page 5.4-2
Maintenance data which are used for the non-routine work (Referred
in NRC, NRCC, SRO) shall be prepared by authorized staff.
2.
3.
b.
c.
d.
b.
c.
Page 5.4-3
5.5
DOCK CONTROL
5.5.1
PURPOSE
SCOPE
This procedure is applied for the dock control during base maintenance.
5.5.3
RESPONSIBILITY
1.
Manager of the related TPD is overall responsible for the proper control
of the Dock Control Room and for ensuring that this procedure is
enforced and maintained.
2.
3.
5.5.4
PROCEDURE
5.5.4.1
General
5.5.4.2
1.
The Dock Control Room is the information center for the aircraft being
worked on.
2.
3.
4.
The maintenance documents that took out of the Dock control room for
working purpose and must be returned back to the Dock Control Room
when the work is completed or at the end of each working shift.
5.
Customer;
b.
c.
d.
Engine type;
Page 5.5-1
e.
5.5.4.3
Check type.
2.
3.
Check the work package against the Customer tally list for
completeness.
f.
g.
Ensure that all drawings or references called for in the work are
available.
h.
i.
j.
Keep track of the removal of any task cards via Task card booking in
& out records.
2.
Check all maintenance documents for proper sign off in accordance with
the progress and status of the work being completed. When work is
completed, he/she is to ensure that all related worksheets are duly signoff with the relevant signatures and stamps, date of completion,
employee number by mechanic(s), inspection personnel, and QC
authorized staff responsible for the job .
3.
4.
5.
Page 5.5-2
5.5.4.4
5.5.4.5
6.
Receive all TAR (VAECO Form 3015) and register in the TAR Index
(VAECO Form 6022) before conveying to the Tech service section or
EGD.
7.
8.
Gather and send all OPM Requirement Notices (VAECO form 5004) to
MCC whenever there is a new/ revised/ terminated OPM requirements
arisen during maintenance for updating to new OPM Requirement
Control Sheets (VAECO Form 1003).
9.
Maintenance staff
1.
The foreman and the trade engineers (Zone/Team leader) in charge shall
determine the job priorities and assign work to the crews accordingly.
2.
3.
Any partially completed task card waiting for work continuation or other
trades shall also be returned to the dock control room daily. Worksheets
that are booked out to workshops can be returned upon completion of
jobs if it is not practical to return them daily.
4.
When the work step is completed, the performer shall sign and write
down/ stamp his (her) companys ID number (at least four last digit
numbers for mechanic) or Authorization Number (for RTS staff) onto the
MECH column..
5.
6.
7.
QC authorized staff
1.
2.
Page 5.5-3
3.
5.5.4.6
Contact with MCC to get the new OPM Requirement Control Sheet
(VAECO form 1003) (for VNA A/C).
2.
Replace all Dent and Buckle chart pages and OPM Control Sheet with
the new ones when all the maintenance work is completed. All opened
items shall be transferred to the new pages/ sheets. The removed pages
shall be placed in the WP.
3.
b.
4.
Notify date and time that the aircraft is serviceable to VAECO MCC,
Customer and BDD. The completed Work pack is handled IAW "aircraft
maintenance record" procedure 1.1.
5.
Page 5.5-4
5.6
5.6.1
PURPOSE
SCOPE
This procedure is applied for completing the document for the aircraft/ aircraft
component of VAECOs customer.
5.6.3
RESPONSIBILITY
1.
2.
3.
5.6.4
PROCEDURE
5.6.4.1
The referred technical data name and specific task number (E.g. AMM
xx-xx-xx-xxx-xxx-x, MEL xx-xx-xxx...) used to perform the work/ react to
the defect shall be specified in maintenance document.
2.
3.
4.
b.
c.
Page 5.6-1
5.6.4.2
2.
5.6.4.3
b.
c.
d.
e.
f.
2.
3.
Page 5.6-2
5.7
5.7.1
PURPOSE
SCOPE
This procedure is applied for aircraft maintenance record processed in
VAECO.
5.7.3
RESPONSIBILITY
1.
The BTPD/ RTPD shall ensure all aircraft maintenance records properly
transferred to Tech record section.
2.
3.
5.7.4
PROCEDURE
5.7.4.1
General requirements
5.7.4.2
1.
2.
For the VNA, the original A/C maintenance records are kept in tech
record section IAW the contract with VNA.
3.
The maintenance records are scanned and achieved for two (02) years
before transferring to Customers.
2.
The maintenance record should include but not limit to the followings:
a.
Purchase Order;
b.
c.
d.
e.
f.
g.
Page 5.7-1
h.
i.
j.
k.
l.
3.
5.7.4.3
n.
o.
p.
All maintenance record pertaining to one aircraft are filed separately from
another aircraft, indexed and filed with the following identifications:
a.
b.
c.
d.
e.
4.
5.
6.
For VNA, The maintenance records then are archived in Tech record
section. One copy of maintenance release certificate (VAECO Form
2012) shall be sent to VNA Technical Department within 24h of the A/C
check completion by related TPD.
7.
8.
9.
Page 5.7-2
a.
b.
Technical log:
The 4th copy of technical log page (blue copy) are gathered by
maintenance staff at line station other than HAN, SGN and
retained at least 24 hours for normal flight otherwise it shall be
retained until official acceptance to discard.
The 3rd copy of technical log pages (pink copy) are gathered at
HAN, DAD or SGN by authorized staff and sent to the respective
RTPD to input all necessary information into AMASIS within 03
hours. These copies of technical log pages are then sent to
related Quality Control division for checking (except DAD station).
The 2nd copy of technical log pages (white copy) are gathered
and achieved at least 24 months since the entry date at HAN (for
Airbus and Fokker A/C) or at SGN (for Boeing and ATR A/C).
The 1st copy of technical log pages (white original copy) are kept
in the technical log book and will be gathered after technical log
book completion and then sent to Technical Record Section of
EGD to keep IAW the contract with VNA. When gathering the
completed technical log book maintenance staff shall leave
technical log pages (original copies) of last fifteen flights to attach
on the new technical log book.
c.
2.
Page 5.7-3
b.
5.7.4.4
5.7.4.5
2.
3.
General requirement
a.
The VAECO fulfills the forms IAW the customers procedure. In the
case of re-creation, the procedure in the item 2 below is applied
except otherwise specified by the Customer.
b.
c.
2.
Page 5.7-4
5.7.5
ARCHIVES
1.
2.
Page 5.7-5
PART 6
Page 6-1
6.1
6.1.1
PURPOSE
SCOPE
This procedure is applied for towing/ pushback activities for all A/C type
handled by VAECO.
6.1.3
6.1.4
RESPONSIBILITY
1.
RMC/ BMC are responsible for A/C towing/ push back and assigning
towing/ push back personnel.
2.
3.
DEFINITIONS
1.
2.
6.1.5
PROCEDURE
6.1.5.1
Informing
6.1.5.2
1.
The RTPD/ BTPD should be informed before A/C towing and after
repositioning.
2.
3.
If A/C is towing to/ from VAECO hangar dock, the BTPD should be
informed first.
4.
If A/C is towing to airport ramp, the RTPD should inquire for parking
place and schedule that is arranged by airport authority and inform staff
before towing A/C to ramp.
Staff responsibilities.
Before starting of process, the towing/ pushback team should be
established, may include:
a.
Headset man
Headset man is responsible for controlling of whole towing/
pushback operation, coordinating of towing/pushback personnel. If
towing supervisor is not available, headset man is also responsible
Page 6.1-1
for connecting the tow bar to aircraft. Headset man should be trained
and qualified for towing/ pushback as specified in SOP 10.4.2.9.
b.
c.
Tractor driver
Tractor driver is responsible for towing/ pushback routing, operating
of tractor/ tow bar. Tractor driver should have the towing vehicle
operating license granted by authority.
d.
e.
Towing supervisor:
Towing supervisor is responsible for connecting the tow bar to
aircraft, managing the towing operation when A/C is docking in/out,
f.
Clearance monitors:
Clearance monitors are responsible for monitoring the clearance
between A/C to ease-to-impact point of dock when A/C is docking
in/out.
2.
Minimum equipment
Towing/ push back staff should be equipped with necessary equipment
for work and communication as below:
6.1.5.3
a.
Headset man: headset and steering by-pass pin for respected A/C
type.
b.
Wing walker, tail walker, clearance monitors: air whistle/ horn; for
night operation: flash light or lighting wand is additional required.
2.
The headset man is prohibited to seat behind/on tractor cabin / tow bar
during towing within VAECO area.
3.
4.
Page 6.1-2
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
6.1.5.4
Towing instruction
Please refer to Working instruction of each individual maintenance centers
Page 6.1-3
Set brakes
Raise hand just above shoulder height with
open palm. Ensuring eye contact with flight
crew, close hand into a fist. Do not move until
receipt of thumbs up acknowledgement from
flight crew.
Release brakes
Raise hand just above shoulder height with
hand closed in a fist. Ensuring eye contact
with flight crew, open palm. Do not move until
receipt of thumbs up acknowledgement from
flight crew.
Chocks inserted
With arms and wands fully extended above
head, move wands inward in a jabbing
motion
until
wands
touch.
Ensure
acknowledgement is received from flight crew.
Page 6.1-4
Chocks removed
With arms and wands fully extended above
head, move wands outward in a jabbing
motion. Do not remove chocks until
authorized by flight crew.
Start engine(s)
Raise right arm to head level with wand
pointing up and start a circular motion with
hand; at the same time, with left arm raised
above head level, point to engine to be
started.
Cut engines
Extend arm with wand forward of body at
shoulder level; move hand and wand to top of
left shoulder and draw wand to top of right
shoulder in a slicing motion across throat.
Page 6.1-5
Affirmative/all clear
Raise right arm to head level with wand
pointing up or display hand with thumbs up;
left arm remains at side by knee.
Note This signal is also used as a
technical/ servicing communication signal.
Fire
Move right-hand wand in a fanning motion
from shoulder to knee, while at the same time
pointing with left-hand wand to area of fire.
Dispatch aircraft
Perform a standard salute with right hand
and/or wand to dispatch the aircraft. Maintain
eye contact with flight crew until aircraft has
begun to taxi.
Page 6.1-6
Disconnect power
(technical/servicing communication signal)
Hold arms fully extended above head with
finger tips of right hand touching open
horizontal palm of left hand (forming a T);
then move right hand away from the left. Do
not disconnect power until authorized by flight
crew. At night, illuminated wands can also be
used to form the T above head.
Negative
(technical/servicing communication signal)
Hold right arm straight out at 90 degrees from
shoulder and point wand down to ground or
display hand with thumbs down; left hand
remains at side by knee.
Page 6.1-7
Page 6.1-8
6.2
6.2.1
PURPOSE
SCOPE
This procedure is applied for arrival and departure activities within VAECO
ramp operation.
6.2.3
RESPONSIBILITY
1.
2.
6.2.4
PROCEDURE
6.2.4.1
General
1.
2.
3.
6.2.4.2
Aircraft arrival
1.
2.
Maintenance staff should ensure that all required equipment and arrival/
departure KIT are available at arrival gate/ parking place before A/C
arrival.
3.
4.
Before A/C taxiing into the ramp, maintenance staffs should verify that no
people or vehicle activity on the path of A/C to prevent from damaging
aircraft or ground equipment.
Page 6.2-1
5.
6.
7.
When engines are spooled down and beacon lights are turned off,
maintenance staff places chocks at main wheel(s) IAW the appropriate
customers procedure/ document. If the customer does not have specific
instructions/ requirements, places chocks as following:
a.
b.
Warning: For ATR72, the staff is only allowed to set chocks to main
landing wheel after propellers stopped. Moving propeller blade can
cause dead or injury of person.
8.
9.
6.2.4.3
6.2.4.4
Maintenance staff should place ground safety cones IAW the appropriate
customers procedure/ document.
2.
3.
Aircraft departure
1.
Preparation
a.
Page 6.2-2
2.
b.
c.
The headset man should inform cockpit if he has to leave and report
to cockpit when he is back to position.
Departure
a.
3.
4.
b.
Headset man informs flight crew to prepare for engine start. When
realized that navigation and anti-collision light are on, Headset man
shall inform flight crew that A/C ready for engine start.
c.
d.
e.
In case of the steering pin is used, the headset man raises and
stretches the steering pin streamer to notify the flight crew (in case
of insufficient illumination, it should be illuminated by the torchlight).
f.
After confirm all clear, the headset man gives Thumb up sign to the
cockpit and wait for the flight crews direction.
g.
h.
b.
b.
Page 6.2-3
6.2.4.5
2.
6.2.4.6
The MCC shall receive for high winds warning from customer, air
traffic tower control and other public media...
b.
After high wind warning confirmed, The MCC will inform to related
RTPD for prepare the necessary work and assign maintenance
team.
b.
c.
d.
e.
f.
Confirm the STEERING PIN has proper installed back before the
aircraft push back or after the high wind warning was relieved.
Cockpit to ground.
Cockpit to ground.
Brakes set
Page 6.2-4
staff
will
monitor
engine
rotation
and
any
Check.
3.
Crew:
Push-back start:
When the flight crew request pushback but ground personnel are not
ready, then the maintenance staff will answer as follows
When the flight crew and maintenance staff are ready for push back the
flight crew will advise as follows:
Crew:
Cockpit to ground.
Brakes released
Brakes set.
Before, during or after pushback the maintenance staff will advise the
flight crew of when and where they will start the engines.
Main. staff: Clear to start engines
Crew:
staff
will
monitor
engine
rotation
and
any
Check.
Page 6.2-5
4.
Cockpit to ground.
staff
will
monitor
engine
rotation
and
any
Check.
Crew:
Arrival Procedures:
Main. staff: Ground to cockpit.
Crew:
Cockpit to ground.
Brake released
Page 6.2-6
Crew:
Releasing number #2
Page 6.2-7
6.3
AIRCRAFT MAINTENANCE
6.3.1
PURPOSE
SCOPE
This procedure is applied for conducting maintenance activities those are
covered by VAECO approved certificate, on customers aircraft.
6.3.3
RESPONSIBILITY
1.
Director of EGD is responsible for issuing WO, contacting with the BDD,
for contract matters and providing engineering support as required by
maintenance centers (as specified by contract).
2.
3.
4.
5.
6.
[Deleted].
6.3.4
PROCEDURE
6.3.4.1
6.3.4.2
6.3.4.3
1.
2.
Maintenance data
1.
2.
Parts/ Materials
1.
Page 6.3-1
2.
6.3.4.4
When spare parts/ materials are required, maintenance staff shall check
the spares/ materials availability in the stores by using AMASIS:
a.
If the spares/ materials are available the requester fill all necessary
information of spares/ materials required in Stock Requisition
(VAECO Form 4024) and get them from store;
b.
If the spares/ materials are not available the requester shall input all
necessary information of spares/ materials required in the AMASIS
and create Request for Supply (VAECO Form 4023) to order for later
usage.
c.
d.
For VNA A330 A/C: If the WO is not available the next scheduled
flight number shall be specified. Request for Supply (VAECO Form
4023) shall be issued by requesting maintenance center before or
together with Stock Requisition (for sending to EGAT). MCC shall
ensure that Request for Supply has been issued whenever issuing
WO for performing on VNA A330 A/C.
3.
Authorized staff must carry out part inspection before installing on aircraft
(physical conditions, life limit, airworthiness data in accompanied
documents).
4.
b.
Production control
1.
2.
From C check and above, a work flow chart shall be established and
daily updated by related TPD to reflect Maintenance Timetable and
actual maintenance progress.
3.
Production planner shall hand out the job cards/ worksheets/ NRCs to
authorized staff/ Supervisor according to the Maintenance Timetable for
carrying out maintenance work. Refer to The procedure 5.4 for detailed.
4.
Page 6.3-2
with the foreman to readjust the maintenance plan so as the A/C ground
time is minimized.
5.
6.3.4.5
2.
3.
4.
When the customers instruction reflects that the subject aircraft has
been involved in an accident, a hidden damage inspection shall be
performed IAW procedure 10.6.
5.
The supervisor shall plan and co-ordinate all work activities. He shall
assign the work, brief and emphasis work requirement to his staff.
6.
Maintenance staffs follow the job card/ worksheet/ NRC to perform the
work step by step in accordance with instruction in the appropriate
maintenance data. All necessary maintenance data must be available at
working area for reference.
7.
If any technical difficulties found, the maintenance staff should fill out
TAR (VAECO Form 3015) and send to RTPD/ BTPD for assistance.
Refer to Technical support procedure 8.5 for detailed.
8.
9.
Page 6.3-3
b.
c.
13. Tasks related to the aircraft critical systems such as flight control,
engine, landing gear and pitot static systems are to be subjected to an
independent or duplicate inspection as defined by the customer and
carried out IAW customer procedures.
14. Upon completion of each task, the authorized staff shall check/ inspect
the affected article to assure conformance to specification and
established workmanship standards. He shall then certify the task with
his signature, approval stamp and date.
6.3.4.6
Before the maintenance visit, customer (other than VNA A/C) should
issue maintenance work transfer summary to the maintenance center.
2.
3.
4.
5.
6.
All NRC must be property indexed and recorded in NRC list (VAECO
Form 6003) before they are released to production for compliance.
7.
The Production planner is to make available blank NRCs and issue NRC
list (VAECO Form 6003) at the designated location. The list must be
filled for each NRC raised and not to be removed from the designated
area.
Page 6.3-4
8.
9.
The person raising the NRC Continuation form shall annotate in the main
job NRC, the statement NRCC Form raised.
The Job Card/ Non Routine Card Continuation Form (VAECO Form
6017) is used to record the detailed work or a series of work processes
or sub-tasks that are required to be carried out to perform a complex task
or rectify a defect raised in the NRC. The cross reference shall be
specified between Job Card or NRC and related JC/ NRCC Form.
Production planer uses JC/ NRCC List (VAECO Form 6023) to control
the issuance of JC/ NRCC Form.
2.
3.
4.
The authorized staff shall also indicate on the NRC Block Action taken
that JC/ NRCC form raised and staple the JC/ NRCC form to the JC/
NRC for the trade in charge to initiate work process.
5.
6.
The JC/ NRCC form shall be handed over to authorized staff for vetting,
the authorized staff shall indicate that he has vetted the entries made by
stamping his stamp, including name and date.
7.
When more than one trade is involved in closing the entries of the JC/
NRCC form, the authorized staff of the trade closing the last entry shall
Page 6.3-5
ensure that all the work required are competed and certified by
appropriate authorized staff.
8.
6.3.4.8
6.3.4.9
2.
3.
4.
The maintenance activities mentioned in this item does not include those
parts that need specific test process or test equipment, personnel
training or certificate, unique facility, and those parts deem impracticable
to be performed outside the workshop.
6.3.4.10
The Production planner closing the NRC list shall ensure that all JC/
NRCC forms are stapled to the related NRC or related JC and tally with
the numbers of NRCC form raised for that particular JC/NRC.
For the work requiring to use measuring and testing tool/ equipment,
authorized staff must record into relevant maintenance document the
following contents:
a.
b.
Measuring value.
c.
2.
Using Defect identification tag (VAECO Form 0013) for better identifying
location of defects discovered during base maintenance work. The
Yellow tag is for Mechanic and Pink tag is for Authorized inspection
personnel.
3.
For the work required to carry out in several locations, the Supervisor
who is responsible to that work must give sufficiently, clearly instructions
to maintenance staff at each location. The Supervisor is responsible to
sign in job card, and assure that each work at each location has been
carried out as required.
Parts handling
1.
All the parts when removed from the aircraft must be attached with
Identification Tag (VAECO Form 0003) to identify the customer and A/C
registration number, location and removal reason, except when parts are
Page 6.3-6
6.3.4.11
2.
3.
The Panel Removed tag (VAECO Form 0010) is issued for identifying
the removal location of the panel during base maintenance.
4.
All component/ parts and panels are removed from the aircraft shall be
cleaned and inspected to ensure their serviceability before re-installation.
The appropriate authorized staff who performs the inspection shall stamp
his authorized number on the back of the Identification Tag (VAECO
Form 0003) or Panel Removed tag (VAECO Form 0010) for confirmation
of serviceable status.
5.
6.
6.3.4.12
6.3.4.13
If some jobs need transfer, the authorized staff issues Job card attaching
sheet (VAECO Form 6007), which states clearly the job requirement.
2.
3.
The components with Identification tag (VAECO Form 0003) and Job
card attaching sheet shall be sent to related workshop.
4.
After the transferred job has been performed, component authorized staff
must sign in Job card attaching sheet and send it with component back
to requesting department.
Technical support
1.
2.
For the defects that not covered in the approved maintenance data
(SRM, AMM), TAR (VAECO Form 3015) shall be sent to EGD.
Page 6.3-7
3.
6.3.4.14
6.3.4.15
6.3.4.16
6.3.4.17
2.
2.
3.
For ramp operation, the deferred items shall be clearly deferred IAW
maintenance deferral document said by the customer and customers
maintenance data such as MEL, CDL, AMM prior to release the
aircraft to service.
The inspection authorized staff shall perform aircraft final inspection. The
final inspection shall be performed in accordance with customers
procedure and the procedure as described in item 10.5.7.3 of this SOP.
2.
3.
For VNA aircraft, when the appropriate work pack is completed, the
production planner together with VNA representative shall sign on the
Check Completion Minutes (as required by the contract).
2.
Upon receiving the A/C, RMC staff should check the practical status of
the A/C and confirm the information written in the Handover Sheet are
adequate and correct.
3.
Page 6.3-8
6.3.5
ARCHIVES
The Aircraft Handover Sheet (VAECO Form 6011) or customer handover
sheet (if any) shall be archived at the respective TPD at least 1 month since
completion date.
Page 6.3-9
6.4
6.4.1
PURPOSE
To establish procedure for shift /task handover process to ensure the
continuity in maintenance activities.
6.4.2
RESPONSIBILITY
Director of Maintenance centers are responsible for ensuring that the
shift/task handover within the maintenance center is complied with this
procedure.
6.4.3
PROCEDURE
6.4.3.1
6.4.3.2
6.4.3.3
1.
2.
This may be accomplished by signing off the items that had been
accomplished or through the use of a Shift/ task handover sheet.
3.
It is forbidden for the maintenance staff to sign-off the task prior to its
accomplishment to avoid possible lost or duplication of the task
performed.
2.
3.
The supervisor who handovers or takeovers the task shall review the
handover sheet and the applicable job cards/ worksheets/ NRCs to
ensure that the remaining phases of the work are thoroughly understood.
4.
Page 6.4-1
6.4.3.4
3.
Any time, maintenance staff leaves while the work is only partially
completed, he shall return the maintenance document and related
maintenance data to the maintenance supervisor for reassignment.
4.
5.
6.
The Shift handover report and Shift/ task handover sheet should be kept
in binder for traceability and to prevent from missing. The handover
binder must be made readily available to both shift out-going and
incoming maintenance staff and located as follows:
a.
b.
c.
2.
Every Shift/ task handover sheet for particular zone/trade and also for a
particular work should be separated from another.
3.
The Shift/ task handover sheet shall be archived for one year since the
article returned to service.
Page 6.4-2
6.5
6.5.1
PURPOSE
To provide procedures for conduct of functional tests of landing gear and
flight controls. The information given here is general in nature. For a
particular aircraft landing gear and flight control system, the appropriate
aircraft Maintenance Manual is to be referred
6.5.2
6.5.3
SCOPE/RESPONSIBILITY
1.
The aircraft landing gear and flight control functional test shall be
supervised by assigned supervisor.
2.
2.
3.
4.
5.
6.
All staff should be instructed to keep off the aircraft except those involved
in the operations concerning the functional check
7.
8.
Restore electrical power necessary for the landing gear functional check
9.
Communicate between the man in the cockpit and the person giving
instruction on the ground
10. For rigging, remove only one landing gear down lock pin or lock at a
time, leaving the other two gears locked with their respective gear
pins/locks
11. For full landing gear functional check, remove all landing gear down lock
pins.
12. Carry out functional test on the selected landing gear(s) in accordance
with respective aircraft maintenance manual. It is recommended to
perform the initial swing at low pressure unless otherwise stated in the
AMM
13. Repeat steps 11 and 12 for the individual landing gear functional test
14. Hydraulic pressure shall be off during leak check in the wheel well
Issue: 02, Revision: 00, Date: 01 FEB 2012
Page 6.5-1
15. On completion of the functional test, ensure the down lock pins/locks are
installed.
16. Lower the aircraft, with all the necessary precautions
6.5.4
2.
3.
Service the hydraulic system and connects a suitable test rig if the
systems are power operated
4.
Ensure all working stands are removed and if required, a suitable stand
is placed cleared off the control surface range of movement to facilitate
checking on the range of movement.
5.
6.
7.
8.
9.
Page 6.5-2
6.6
6.6.1
PURPOSE
To ensure the aircraft parts/ materials returned to VAECO store in
compliance with applicable regulation.
6.6.2
SCOPE
This procedure is applied for returning of aircraft part/ materials from
maintenance centers to VAECO store.
6.6.3
RESPONSIBILITY
Maintenance center is responsible for returning component with attached
required documents to VAECO store.
6.6.4
PROCEDURE
6.6.4.1
6.6.4.2
6.6.4.3
1.
Expendable part/ materials that has not been used should be returned if
the packing/ container is not unwrapped/ opened, the status is good,
expiry date is not due. The Stock Requisition of the returned part/
materials must be stated the reason for return such as Preload
redundancy, incorrect P/N then signed and stamp by the RTS staff
who performed the respective task.
2.
3.
Repairable parts that has not been used should be returned if the
packing/ container is not unwrapped/ opened, the status is good. The
Stock Requisition of the returned part/ materials must be stated the
reason for return such as Preload redundancy, incorrect P/N then
signed and stamp by the RTS staff who performed the respective task.
2.
The returned parts should be attached with their Stock Requisitions and
the Serviceable tags and send to the VAECO store right after the task
completion.
3.
Return of unserviceable
maintenance centers
1.
All aircraft part removed from aircraft must be attached immediately with
VAECO unserviceable tag that is filled appropriate information by
authorized staff. If information such as: part number, serial number, etc.
Page 6.6-1
on the removed component are not eligible, the authorized staff must
contact RTPD/BTPD for getting correct information from AMASIS. In the
case the replaced part is destroyed/ badly damaged or missing, the
related RTS staff shall enter those information in the Unserviceable tag
and return to LGD (for reporting to customer).
6.6.4.4
6.6.4.5
2.
3.
4.
Unserviceable Tag;
b.
Copy of Tech. log pages for ramp maintenance; Copy of NRC for
Base maintenance;
c.
d.
e.
f.
2.
Other requirements
1.
2.
Page 6.6-2
3.
4.
5.
6.
Part sent to other shops but not repairable due to out of shops capability
should be returned to VAECO store within 02 hours.
7.
8.
Page 6.6-3
PART 7
COMPONENT MAINTENANCE
PROCEDURES
Page 7-1
7.1
7.1.1
PURPOSE
SCOPE
This procedure is applied to deploy maintenance request performed in the
workshops.
7.1.3
RESPONSIBILITY
1.
2.
3.
4.
7.1.4
PROCEDURE
7.1.4.1
2.
3.
4.
5.
Page 7.1-1
7.1.4.2
The qualified planner of the respective TPD shall issue work request
(VAECO Form 7014) upon receiving Maintenance/ Repair Request
(VAECO Form 4002) from LGD. Work request is based on requirements
of Maintenance/ Repair Request. For maintenance requests transferred
to the workshops using JCAS or Work transit sheet, the workshop RTS
staff may self-evaluate and deploy the job without WR. If one workshop
WR applied to more than one component, a Serial Number List (VAECO
Form 7050) will be raised if necessary.
2.
The shop work request is created in VAECO Form 7014 including, but
not limited to, the following information:
3.
7.1.4.3
7.1.5
a.
b.
c.
d.
e.
f.
2.
The staff of TPD should monitor the issued WR. If the WR is not
performed in time due to any reason, it should be reported to the TPD
Manager for further action.
ARCHIVES
The WR shall be archived at the issuing TPD at least 2 years since
completion date.
Page 7.1-2
7.2
7.2.1
PURPOSE
To ensure worksheets are issued IAW applicable requirements.
7.2.2
SCOPE
This procedure is applied to issue and manage worksheet performed in the
workshops.
7.2.3
RESPONSIBILITY
The Technical-Planning Division (TPD) of respective maintenance center
(BMC, CMC) has responsibility for issuing worksheet IAW manufacturer
component maintenance manual and applicable maintenance data.
7.2.4
PROCEDURE
7.2.4.1
Worksheet creation
1.
2.
3.
4.
7.2.4.2
a.
b.
c.
Worksheet number;
d.
e.
f.
g.
Work step.
For the repetitive jobs the pertinent worksheet could be reused. These
worksheets are controlled by worksheet control number and called
standard worksheets.
TPD shall create a list of all standard worksheets (VAECO Form 7053)
specifying, but not limited to, name of shop, worksheet control number,
worksheet revision number and date, applied Part Number.
2.
Page 7.2-1
7.2.4.3
7.2.5
3.
4.
The maintenance staff shall be only used the current and approved
worksheets (hardcopy or electronic file).
Worksheet control
1.
2.
3.
4.
5.
ARCHIVES
Worksheets and Approved Worksheet List are retained at the respective TPD
for at least 2 years since the approval date.
Page 7.2-2
7.3
7.3.1
PURPOSE
To ensure the preliminary inspection is pertinently performed IAW applicable
requirements.
7.3.2
SCOPE
This procedure is applied for receiving and preliminary inspection of all
articles taking a shop visit.
7.3.3
RESPONSIBILITIES
The Workshop manager is responsible for ensuring preliminary inspection
has been conducted by component return-to-service staff (RTS staff) prior to
beginning any maintenance task.
7.3.4
PROCEDURES
7.3.4.1
Component receiving
7.3.4.2
1.
2.
The component RTS staff shall ensure P/N, S/N and the visual status of
the component are in conformity with the information in the
Unserviceable tag/ Identification tag and accompanied documents.
3.
Preliminary inspection
1.
2.
3.
4.
b.
Page 7.3-1
c.
d.
5.
6.
7.
Respective TPD shall evaluate the findings and inform to the repair
requester. When the requested work changing is accepted by repair
requester, the TPD shall update the current WR or issue new WR and
WS and send to the workshop to perform. If the requested work
changing is not accepted the WR shall be recalled and the component
attached with Unserviceable Tag (VAECO Form 0005) and Finding/
Repair Report will be returned to repair requester.
8.
9.
Page 7.3-1
7.4
COMPONENT MAINTENANCE
7.4.1
PURPOSE
SCOPE
This procedure is applied for maintaining a component in a work shop.
7.4.3
RESPONSIBILITIES
The Workshop manager are responsible for ensuring the maintenance has
been conducted IAW approved maintenance data and in-process inspection
is conducted by component RTS staff.
7.4.4
PROCEDURES
1.
The maintenance staff must follow main steps in the worksheet and
details in applicable CMM and other applicable maintenance data.
2.
The maintenance staff must follow the tool/ equipment instruction manual
when using tool and equipment to maintain the component.
3.
All parts removed from the component/ NHA must be tagged with an
Identification Tag. For the small details such as nuts, bolts It is allowed
to group several items and put them into a nylon bag or put on a tray/
basket and using one Identification Tag for those belonging one
component/ NHA.
4.
b.
c.
d.
5.
All the parts removed from the component should be protected from dust
and/or damage and placed in area or on racks labeled Processing
when they are not maintained immediately.
6.
The cleaning work must be performed in accordance with the CMM. Wet
cleaning must be performed in defined area. The Identification Tag could
be removed for soaked cleaning as long as it can be identified after
cleaning and the Tag must be attached again just after cleaning work
completed.
Page 7.4-1
7.
8.
The check, test, repair must be performed in accordance with the CMM
and/or other document accepted by the manufacturer.
9.
The test result must be recorded in the worksheet or print out/ written in
a separated form and attached to the worksheet with mutual crossreferences.
b.
If the required corrective actions are out of the work specified on the
given WR, the component RTS staff shall send the Finding/ Repair
Report to the TPD and follow the TPD's direction. The Workshop
manager will be also informed. The TPD staff shall contact the repair
requester for acceptance or giving instruction.
c.
11. If the need of the technical support raised the shop supervisor/ RTS staff
records the problem in Technical Assistance Request (VAECO Form
3015) and send to respective TPD for technical support.
12. All the additional work must be recorded in the Worksheet (VAECO Form
7032).
13. If spare part is required but it is not available in the main store,
component maintenance staff may rob parts from spare NHA and related
information must be recorded to component maintenance worksheet for
reference IAW SOP 9.4.
14. If the work is stopped/ delayed due to any reason the date, time and
situation should be specified in the Identification tag.
15. Job transfer
a.
When the work needed to perform at other shop (of its maintenance
center or other maintenance center), the RTS staff shall issue a
Work transit sheet (VAECO Form 7031). The Work transit sheet
shall clearly specify:
P/N, S/N of the transferring component and NHA
The work to be accomplished
Page 7.4-2
Before job transfer, the component RTS staff shall confirm the
capability of related shop to perform the work. If there is any problem
in determining the capability, the component RTS staff shall fill in
VAECO Form 3015 and send to QAD for clarification.
c.
VAECO Form 0020 is used to record the first step of transfer work.
After transit task accomplished, the reference number of transit form
shall also be recorded on the work sheet for traceability.
d.
If the transfer job is NDT requirement, the NDT shop may use the
NDT report (VAECO Form 7042) to record the NDT result. The NDT
report shall be attached with and referred from the Work Transit
Sheet/ JCAS.
e.
Page 7.4-3
documentation
shall
meet
24. The final inspection and return the component to service is performed
IAW procedure 7.5.
Page 7.4-4
7.5
7.5.1
PURPOSE
To ensure the component are inspected and returned to service IAW
applicable requirements.
7.5.2
SCOPE
This procedure is applied for final inspecting a component after shop visit and
returning it to service.
7.5.3
RESPONSIBILITIES
1.
The Workshop manager are responsible for ensuring the final inspection
and return to service are conducted by RTS staff.
2.
7.5.4
PROCEDURES
7.5.4.1
Final inspection
1.
2.
Final inspection will include the review of the WR, Worksheet, Finding/
Repair Report, all other related documentation and ensure that:
a.
b.
c.
d.
e.
Parts and materials used for maintenance are eligible for used on
the component and in compliance with the CMM and other
applicable maintenance data.
f.
All maintenance records are properly completed: All test result are
recorded or printed, all repair work/ replacement and other additional
work are recorded in pertinent forms, all required signature blocks
are signed.
g.
h.
Page 7.5-1
3.
7.5.4.2
7.5.4.3
If the part is monitored in the AMASIS, the RTS staff shall close the
Follow-up sheet and update the necessary information such as the
completion date, Man-hours, spare parts/ materials used in AMASIS.
For the component sent to the shop from RMC, BMC the RTS staff will
signed, stamped on JCAS (VAECO Form 6007) to certify that the work
are completed as required.
2.
For the component sent to the shop from other shop the RTS/ inspection/
sign-off staff will signed, stamped on Work transit sheet (VAECO Form
7031) to certify that the work are completed as required.
3.
For the component sent to the shop from LGD the RTS staff will use the
form specified in the Work request to certify components for return to
service after maintenance and major repairs.
4.
FAA Form 337/ CAAV Form 523 may be used to record major repairs if
requested by customer. The issuing certificate for returning to service
after major repairs using FAA Form 337/ CAAV Form 523 the same as
the case of major alteration as specified in 7.5.4.3.
5.
b.
c.
d.
e.
f.
6.
For a batch with more than two components, the Serial Number List
(VAECO Form 7050) may be used to record all serial numbers in the
batch with mutual reference to the Airworthiness Approval Tag.
7.
The RTS staff shall determine the statement, write his name, stamp/
write his authorized number and sign on the appropriate blocks of the
FAA Form 8130-3 or CAAV Form 1.
2.
Page 7.5-2
a.
Type of work;
b.
Unit identification;
c.
Conformity Statement;
d.
e.
f.
3.
The original and duplicate copy of the form will accompany with the
component and return to the repair requester.
4.
The RTS staff shall determine the statement, write his name, stamp/
write his authorized number and sign on the appropriate blocks of the
FAA Form 337 or CAAV Form 523.
Note: The person who installs the part on aircraft will enter Aircraft Nationality
and Registration Mark/ Make; A/C Serial No., Model/ Series; Owner Name
and Address information in blocks 1 and 2, give the original of the form to the
aircraft owner/ operator, and forward the duplicate copy to the local FAA
district office (FAA Form 337) or CAAV (CAAV Form 523) within 48 hours
after the work is inspected;
7.5.4.4
7.5.5
2.
For the component sent to the shop from LGD, the serviceable
component is packed using the cover/ box coming with the component
and sent to the main store with the Airworthiness Approval Tag and
accompanied documentation.
3.
For the component sent to the shop from BMC or RMC, it is packed as
receiving status, the component is sent to the repair requester with the
JCAS and FAA Form 337 or CAAV Form 523 (if any) and other related
documentation (such as test result report, repair report).
4.
For the component sent to the shop from other shop, it is packed as
receiving status, the component is sent to the requester with the Work
transit sheet and other related documentation (such as test result report,
repair report).
ARCHIVES
The documentation of component maintenance, major repairs or alterations
will be handled and archived as procedure 7.6.
Page 7.5-3
7.6
7.6.1
PURPOSE
To ensure the component maintenance records are handled and archived
IAW applicable requirements.
7.6.2
SCOPE
This procedure is applied for handling maintenance records of component
undergone shop visit.
7.6.3
RESPONSIBILITIES
1.
The shop supervisor/ RTS staff are responsible for gathering and
transferring all component maintenance record to Technical - Planning
division (TPD).
2.
7.6.4
PROCEDURE
7.6.4.1
2.
3.
7.6.4.2
The component transferred to the shop from another shop with Work
Transit sheet will be returned with:
a.
b.
c.
The component transferred to the shop from BMC or RMC with VAECO
Form 6007 will be returned with:
a.
b.
c.
The component transferred to the shop from main store will be returned
with:
a.
b.
c.
Page 7.6-1
2.
7.6.4.3
7.6.4.4
b.
c.
d.
e.
f.
g.
h.
i.
Respective TPD staff shall check the maintenance record to ensure that
all necessary information of performed work is entered in AMASIS. For
the H/T or LLP the TPD staff shall adjust the respective performing date
to be entered AMASIS in order to ensure that the next due date is the
same as actual due date specified in the Airworthiness Certificate or due
date based on AMS/ CMS whichever is sooner.
2.
3.
4.
The archiving room shall be protected from weather element and insect.
7.6.4.5
Log books of VNA battery installed in Airbus and Fokker A/C are kept at
HAN Battery shop. Log books of battery installed in Boeing and ATR A/C
are kept at HCM Battery shop.
2.
Page 7.6-2
3.
For the battery of Airbus and Fokker A/C that is maintained at HCM
CMC, the RTS staff of the HCM Battery shop shall send the Battery log
sheet (in hard copy or electronic file) to HAN CMC within five (5) working
days to update the log book.
4.
For the battery of Boeing and ATR A/C that is maintained at HAN CMC,
the staff of the HCM Battery shop shall send the necessary Battery log
sheet (in hard copy or electronic file) to HCM Battery shop within five (5)
working days to update the log book.
Page 7.6-3
7.7
7.7.1
PURPOSE
To ensure all workshop spare parts/ materials is preserved IAW the
manufacturer requirement.
7.7.2
SCOPE
This procedure is applied for controlling all spare parts/ materials stored at
the workshops.
7.7.3
RESPONSIBILITIES
Workshop manager are responsible for ensuring that spare parts/ materials is
preserved IAW the manufacturer requirement.
7.7.4
PROCEDURE
1.
2.
b.
c.
The RTS staff monitor the RF. If the IS is available for the RF the
maintenance staff will get spares/ materials from the store to perform
related WO.
3.
4.
5.
Page 7.7-1
7.8
7.8.1
PURPOSE
To ensure washing of all seat covers and curtains are controlled in according
to manufacturers requirement and other applicable procedures.
7.8.2
SCOPE
This procedure is applied to seat covers and curtains installed on VNA
aircrafts
7.8.3
RESPONSIBILITY
1.
2.
7.8.4
PROCEDURE
7.8.4.1
7.8.4.2
7.8.4.3
LGD collects unserviceable seat covers and curtains and hands over to
respective CIMC for performing inspection before sending to washing
agency.
2.
3.
Page 7.8-1
7.8.5
2.
3.
ARCHIVES
COC shall be archived at LGD for at least 02 year since termination of using
all seat covers specified in the COC.
Page 7.8-2
PART 8
MAINTENANCE SUPPORT
PROCEDURES
Page 8-1
8.1
8.1.1
PURPOSE
SCOPE
This procedure is applied for controlling the maintenance data.
8.1.3
RESPONSIBILITIES
1.
2.
3.
8.1.4
PROCEDURES
8.1.4.1
2.
b.
c.
d.
e.
b.
Page 8.1-1
3.
4.
8.1.4.2
c.
d.
e.
Documents shall be arranged and placed on identified and easy-toaccess cabinets basing on:
a.
b.
c.
2.
3.
Technical Librarian shall make the copies of the document based on the
request and stamp CONTROLLED on the cover page before delivering.
4.
For users within Hanoi and Hochiminh city facilities, documents are
distributed to users directly from Hanoi library and Hochiminh city
branch library respectively.
b.
c.
d.
5.
For the technical data keeping onboard the VNA A/C, RTPD receives the
documents from Technical Library and updates them to the A/C. The
Onboard Technical Data List (VAECO Form 3026) should be kept in the
A/C Technical Log Book to reflect the current status of the documents.
6.
b.
Page 8.1-2
b.
All TRs must be updated no later than 07 days from the receiving
date.
c.
Updating TR
Electronic TR is printed on yellow paper. Paper TRs is copied on
yellow paper or scanned to file.
For paper document, updating is performed by inserting TR to the
document as instructed by the TR itself.
For document installed on LAN/ website server, updating is
performed by copying TR file to document folder.
For documents on CD/ DVD, a TR CD is sent to user to place
together with the related documents.
d.
8.1.4.3
After updating, all out-of-date TR files are removed from its folder on
the servers.
8.
9.
Library staff shall establish/ update the Document Master List (VAECO
Form 3014) for each Department/ Maintenance Center.
Electronics Library
1.
Maintenance data in the electronics format are stored on the Web Server
of VAECO which is located in the head office at Noi Bai (Electronics
Library).
2.
3.
Only authorized users who are technical library staff can be able to
upload update electronics maintenance data to the server.
4.
5.
The library staff updates and controls the document on the server by the
same rules as 8.1.4.2. The old versions of documents installed on LAN/
website server must be removed completely before updating.
6.
Page 8.1-3
7.
8.
9.
10. When the request is approved by the Engineering Director, IT Team shall
create user account within 24 hours since the time of receipt.
11. The Electronics Library on Web Server is automatically backed up daily
from VAECO Main Server at Noi Bai to backup Server at Hochiminh city.
8.1.4.4
8.1.4.5
8.1.5
2.
2.
3.
4.
The user shall inform to the related TPD when the documents are
missed, damaged or not corrected as information in the Current
Document and Technical Data List.
5.
ARCHIVES
1.
For the document issued by the TPD, the out-of-date pages/ documents
are kept at the TPD of respective Maintenance Centers at least 02 years
since the removed date.
2.
Page 8.1-4
8.2
8.2.1
PURPOSE
To ensure establish procedure for transcribe approved/ accepted
maintenance data into VAECO maintenance documents to make guidance
on performing, recording and certifying the completion of maintenance tasks.
8.2.2
SCOPE
This procedure is applied for issuance of VAECO maintenance documents.
8.2.3
8.2.4
RESPONSIBILITIES
1.
2.
3.
PROCEDURES
1.
2.
3.
a.
b.
c.
d.
e.
f.
g.
b.
Page 8.2-1
c.
d.
4.
5.
6.
7.
8.
Page 8.2-2
8.3
8.3.1
PURPOSE
SCOPE
This procedure is applied for modifying maintenance data when necessary.
8.3.3
RESPONSIBILITIES
The Director of EGD is responsible for ensuring all modified maintenance
data are pertinent to use.
8.3.4
PROCEDURES
8.3.4.1
General
8.3.4.2
1.
2.
b.
2.
b.
c.
d.
Page 8.3-1
e.
8.3.4.3
8.3.4.4
8.3.5
2.
b.
Recommendations of manufacturer.
c.
2.
Update Modified maintenance data when the original data has been
changed;
b.
ARCHIVES
1.
2.
b.
c.
d.
Page 8.3-2
8.4
NOTIFICATION OF MAINTENANCE
AMBIGUITIES TO THE AUTHOR
8.4.1
PURPOSE
DATA
INACCURACIES
AND
SCOPE
This procedure is applied for reporting the maintenance data inaccuracies
and ambiguities to the author of the maintenance data.
8.4.3
RESPONSIBILITIES
EGD is responsible for ensuring all inaccuracies and ambiguities found in
maintenance data are reported to the relevant author.
8.4.4
PROCEDURES
1.
2.
3.
4.
5.
a.
b.
the
b.
Page 8.4-1
8.4.5
ARCHIVES
Maintenance data ambiguities and inaccuracies report, Maintenance Data
temporary revision notice and the related documents are archived in EGD for
at least 2 years since the maintenance data is revised.
Page 8.4-2
8.5
TECHNICAL SUPPORT
8.5.1
PURPOSE
SCOPE
This procedure is applied for supporting the maintenance staff in
maintenance activities when requested.
8.5.3
RESPONSIBILITY
1.
2.
b.
c.
d.
e.
b.
c.
d.
e.
8.5.4
PROCEDURE
8.5.4.1
Engineering Order
Engineering Order (VAECO Form 3003) is a maintenance document,
transcribed from approved/ accepted maintenance data IAW Item 8.2,
and issued to give instructions on performing, recording and certifying
the completion of maintenance tasks.
Page 8.5-1
2.
Technical Instruction
a.
b.
3.
8.5.4.2
c.
d.
Engineering request
a.
b.
c.
d.
e.
Technical Memorandum
a.
b.
c.
Page 8.5-2
8.5.4.3
8.5.4.4
2.
b.
c.
Technical support
1.
2.
3.
Code
HBM
HLM
HCM
SBM
SLM
SCM
DLM
5.
6.
Page 8.5-3
8.6
8.6.1
PURPOSE
SCOPE
This procedure is applied for EO issuance for performing the maintenance,
repair of aircraft as required by the Authorities and/or Customers.
8.6.3
RESPONSIBILITIES
The Director of EGD is responsible for ensuring that the EO is issued IAW
approved maintenance data and by qualified staff.
8.6.4
PROCEDURES
8.6.4.1
General
1.
8.6.4.2
b.
c.
d.
e.
f.
2.
ONLY qualified engineers can prepare EO. Other staffs who have not
been qualified can prepare EO under supervision of the qualified
engineers.
3.
4.
5.
PROCESS Approval;
b.
Worksheet.
Process approval
PROCESS APPROVAL is used to describe general information of EO and is
used for approval/ issuance purposes. The information in PROCESS
APPROVAL includes:
1.
Page 8.6-1
2.
3.
b.
b.
4.
5.
6.
7.
8.
9.
10. EGD APPROVAL: Name and Signature of persons who prepare the EO
and Engineering Director or delegated personnel who accept the EO;
11. COST/ INVESTMENT: Time and necessary investments (spares, tools,
equipment, materials) for performing tasks;
12. MANAGEMENT APPROVAL: Customer approval in case the EO is
required to approve.
8.6.4.3
Worksheet
1.
2.
3.
b.
c.
b.
Page 8.6-2
b.
4.
REMARK/ FINDING:
REMARK/ FINDING
accomplishment.
8.6.5
records
additional
information
during
EO
ARCHIVES
All EOs are archived in EGD for minimum 3 years since the date of EO
closed.
Page 8.6-3
8.7
8.7.1
PURPOSE
To establish procedure for Self-Development of design data and issue of
work instruction for CAT 3 part fabrication.
8.7.2
SCOPE
This procedure is applied for fabrication of repair part when design data and/
or work instruction cannot obtain from OEM or customer.
8.7.3
RESPONSIBILITY
1.
2.
8.7.4
PROCEDURE
8.7.4.1
2.
8.7.4.2
b.
c.
Implement the stress report and/ or dynamic test to prove that the
design is comfort to the defined specifications, if applicable.
The design data contain all information above and reference document
shall be sent to customer for acceptance, and getting approval from
competence authority if applicable.
2.
When the part fabrication arises, the Aircraft Engineering Division - EGD
shall thoroughly review the design data or specification provided by the
customer, and determines if part fabrication is feasible. The following
conditions will be basis for evaluation:
a.
b.
c.
Page 8.7-1
a.
b.
c.
d.
e.
f.
g.
h.
8.7.4.3
2.
If all requirements are fulfilled QAD shall approve the TI and send to
customer for concurrence. Customer may need to get approval from
competence authority for the TI for part fabrication.
3.
For soft furnishing parts installed in the VNA A/C, QAD shall accept the
part fabrication by signature in the List of fabricated soft furnishings
(VAECO Form 7023).
Page 8.7-2
8.7.4.4
8.7.5
2.
ARCHIVES
The TI and design data is archived in Technical Library.
Page 8.7-3
8.8
8.8.1
PURPOSE
To ensure tools and equipment (T&E) are checked/ inspected and accepted
before releasing to use in maintenance activities IAW appropriate regulatory
requirements.
8.8.2
SCOPE
This procedure is applied to the inspection and receiving process of all T&E
that will be utilized by VAECO staff for aircraft maintenance from approved
suppliers or calibration agency.
8.8.3
RESPONSIBILITY
1.
2.
8.8.4
GENERAL
1.
2.
b.
c.
d.
Page 8.8-1
8.8.5
8.8.5.1
2.
3.
The Store Inspector shall issue Discrepancy Report (VAECO Form 4004)
to report any discrepancies to LGD Director. Tool/ equipment with any
discrepancy shall be held in quarantine area. The LGD staff contacts the
supplier for instruction/ solution.
4.
5.
For outside purchased tool/ equipment that do not have P/N and S/N, the
LGD staff contacts related CMC to determine P/N and S/N for that tool/
equipment before declaring it in AMASIS (except hand tools that are
controlled IAW 8.9.5.5 of this manual) as follows:
6.
8.8.5.2
a.
b.
S/N: xxx, in which, xxx is sequent number = 001, 002 Use the next
available number.
Page 8.8-2
Tool controller shall refuse to accept the T&E if there is any discrepancy
and issue T&E Refusal Report (VAECO Form 7013) to report to LGD
Director and respective CMC Director/ DAD RMC Director. The
unaccepted T&E shall be placed in quarantine area for further action.
3.
If the calibration required tool/ equipment is determined to be out-oftolerance it shall be attached with the Tool/ Equipment
Unserviceable tag (VAECO Form 0002) and kept in separate area.
Tool controller shall report to Manager of Calibration workshop. In
this case, Manager of Calibration workshop shall implement one of
the following solutions:
Send it to manufacturers service center for repair/ calibration.
Page 8.8-3
8.8.6
b.
2.
3.
In the case, the Customer (Operator/ Air Carrier) has no contract with
VAECO to control/ perform calibration and/or maintenance, The
Customer has responsibility to control the calibration and/or maintenance
schedule and perform calibration/ maintenance accordingly.
4.
In the case, the Customer has a contract with VAECO to control/ perform
calibration and/or maintenance, the copy of related certificate and
technical document should be provided to VAECO:
a.
The LGD shall send the related certificate and technical document of
T&E to related CMC and EGD to create the calibration and
maintenance program.
b.
c.
For the maintenance required T&E used at DAD RMC, the technical
document of the T&E shall be sent to EGD for updating maintenance
program. The DAD RMC shall establish the maintenance and/or
calibration schedule and monitor/ perform the schedule.
Page 8.8-4
8.8.7
8.8.8
8.8.9
5.
The LGD/ DAD RMC will keep the T&E at the storage area that meet the
preservation condition required by the customer. All Customers T&E will
be listed and managed by the LGD/ DAD RMC.
6.
LGD/ DAD RMC staff shall create an Usage Notice (VAECO Form 0016)
to attach to the T&E to show that it is only used for the respective
customer.
For a new tool/ equipment which has a serial number, Tool controller will
classify it in suitable material class (e.g. TOS for specific tool/ equipment)
and enter any necessary information into AMASIS system;
2.
3.
4.
For a used tool/ equipment that have been received after calibration,
Tool controller will enter calibration date, calibration agency and other
necessary information into AMASIS system.
5.
For a used tool/ equipment that have been maintained, Tool controller
will also enter maintenance date, maintenance agency and other
necessary information into management software developed by EGD.
6.
2.
3.
2.
Page 8.8-5
8.8.10
3.
For the T&E training course that could be organized by Training Center,
the training process shall perform as specified in Part 11 of this SOP.
4.
Only the person who is passed the training course (if any) is allowed to
operate/ maintain the respective T&E.
ARCHIVES
1.
All the original certificates will be kept at respective CMC/ DAD RMC.
2.
All the original technical documents of tool/ equipment are kept at the
Technical Library.
3.
All the purchase/ repair orders and copy of certificates are kept in LGD.
4.
All the certificates and related documents must be kept at least 02 years
since the tool/ equipment is removed from service.
Page 8.8-6
8.9
8.9.1
PURPOSE
To ensure all tools and equipment used to maintain aircraft/ aircraft
component are managed in accordance with applicable requirements.
8.9.2
SCOPE
This procedure is applied to all tools and equipment (T&E) used by VAECO
staff for performing aircraft, aircraft engine and component maintenance.
8.9.3
RESPONSIBILITY
1.
2.
b.
c.
d.
e.
f.
b.
c.
d.
e.
f.
g.
h.
i.
j.
Page 8.9-1
3.
4.
5.
8.9.4
b.
c.
d.
e.
f.
HAN and HCM Ramp and Base Maintenance Directors are responsible
for:
a.
b.
c.
d.
e.
f.
b.
c.
GENERAL
1.
Only T&E that specified in Technical Data or equivalent one can be used
for maintenance.
2.
VAECO maintenance staff can only use provided or borrowed T&E from
Tool store. Usage of self-equipped T&E or T&E from unapproved
sources is strictly forbidden.
Page 8.9-2
3.
VAECO maintenance staff can only use the test and measuring tool/
equipment that is controlled IAW procedure 8.10.
4.
The Usage Notice (VAECO Form 0016) shall be raised by the person
who manages the tool/ equipment to specify all liquid used/ contained in
that tool/ equipment. The maintenance staff can only use the liquid
specified in the Usage Notice to refill/ maintain that tool/ equipment.
5.
8.9.5
8.9.5.1
8.9.5.2
8.9.5.3
1.
Specific and non-specific T&E to be shared are kept in the Tool store of
respective CMC. T&E shall be preserved IAW manufacturers
requirements/ recommendation.
2.
T&E that have serial number will be entered in AMASIS and placed
properly on the racks/ location as specified in the AMASIS.
3.
4.
The temperature and humidity of the tool store shall be controlled and
recorded at least twice every day.
2.
3.
For equipment which have accessories but come in kit, they shall be
identified with the main item. The accessories shall be controlled by a
contents list to be kept in the kit. The format of the contents list shall
include Part No. (if applicable), description of tool and quantity.
4.
Page 8.9-3
2.
3.
8.9.5.4
b.
c.
Borrowed T&E from Tool store must be returned to Tool store before
completion of each working shift. T&E borrowed from Tool store for long
time usage (more than one working shift) must be registered with Tool
store keeper.
2.
While providing/ receiving of T&E, Tool store keeper shall check status
and accompanied document of tool/ equipment then record all necessary
information in the Tool Inventory and Control (VAECO Form 7046) for
the tool without serial number or hand tool, or Tool/ Equipment
Monitoring Record (VAECO Form 7045) for the serialized tool/
equipment. The information of borrowing/ returning of serialized tool/
equipment shall be updated in AMASIS whenever the tool/ equipment is
borrowed/ returned.
3.
4.
5.
While receiving returned T&E, Tool store keeper shall check physical
condition and related document. T&E shall be accepted if the T&E is in
good condition. If returned T&E has discrepancies Tool store keeper
shall:
Page 8.9-4
6.
8.9.5.5
a.
b.
c.
In case T&E have not returned on time, Tool store keeper will report to
the Maintenance Support Workshop Manager of respective CMC.
Person-in-charge shall establish a list of all hand tools in the tool box
(VAECO form 2063). This list shall be checked and confirmed by
respective manager and director and kept at the office of the center/
department for at least one year. One copy of the list is placed in the
box. This list will be rechecked and confirmed by the manager and
director every year.
2.
All tools housed within the tool box/ tool crib must have the relevant
approved marking engraved (etched) on the tool and a corresponding
shadow on the board.
3.
The marking on each tool (identification code) in a tool box is linked with
tool box code. The tool box code is identified as follows:
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
4.
5.
Page 8.9-5
6.
7.
Only the main item/ assembly of the tool shall be etched; this applies to
tools where accessories are attached together like the soldering iron
complete with electrical plug.
8.
In the event of a tool being transferred to another tool box/ crib, the old
identification number shall be engraved with a line across. All transferred
tools must have new tool box/ crib number engraved and the respective
inventory lists updated to include these transferred tools.
9.
10. The Manager shall ensure a copy of the Tool List is kept in each tool
box/ tool crib. The tool inventory checklist should include tool description,
part number/ type and quantity. Interim hand-written amendments of the
Tool List are allowed providing that a Lost/ damage tool/ equipment
report (VAECO Form 7010) is raised and endorsed by the related
manager. Copy of the Lost/ damage tool/ equipment report should be
attached with the Tool List.
11. User or person-in-charge must check the quantity and status of all tools
at the beginning of the working shift (before using) and at the end of the
working shift (after using). The performance of each check must be
recorded in Tool inventory log (VAECO form 2064) by date and
signature. The log sheets of last sixty (60) days must be kept in the tool
box or at the tool storage room (if tool boxes are concentratively
controlled).
12. A tool shall be considered lost if it cant be located after one hour from
time of discovery of its loss. A tool shall also be considered lost if it is
discovered lost at end-of-day tool inventory check. Lost/ Damaged Tool/
Equipment Report (VAECO form 7010) shall be immediately raised by
the person responsible for/ discovering the loss. The report must be
submitted to the respective manager/ foreman for tool lost investigation.
13. In the case of damaged or unserviceable tools, Lost/ Damaged Tool/
Equipment Report (VAECO form 7010) shall be raised within 24 hours of
discovery. The report must be submitted to the respective manager/
foreman. The respective manager shall be responsible for verification.
The closure of the report from QC staff is not required.
14. Random surveillance will be conducted by QA personnel to check for
compliance of this procedure. After the surveillance check he shall
annotate in the Tool inventory log sheet (VAECO form 2064) accordingly
with state Checked by (name) in the remark column.
Page 8.9-6
15. User/ Person-in-charge of tool box who fail to report missing or obviously
damaged tools during his daily inventory check shall be disciplined.
16. Users who promptly report any missing or damaged tool in accordance
with this SOP shall not be penalized. However, this may not apply to
recurring offenders or incidents of gross negligence.
17. Modification to any tools is only allowed with prior approval from the
respective director. The tool will then be de-registered and re-registered
under a different name.
18. Lost tool is searched and solved as follows:
a.
b.
c.
d.
The commonly - used tool/ equipment are tool/ equipment kept in the tool
store that can be loaned/ borrowed by user or tool/ equipment handed
over to a squad/ workshop that can be commonly used by any technical
staff.
2.
Page 8.9-7
send to tool store keeper a copy of the damaged tool report with
verification of respective manager or the lost tool report with confirmation
of QC staff.
3.
4.
The Tool controller shall examine, evaluate and report to the Workshop
Manager to implement one of solutions below:
5.
8.9.5.7
a.
b.
Fabrication of T&E
1.
2.
3.
Except hand tools that are controlled IAW 8.9.5.5 of this manual, the P/N
and S/N of VAECO fabricated tool/ equipment are defined as follows:
a.
For tool/ equipment to be fabricated that does not have P/N referred
from OEM:
P/N: VMIxxxx, in which, xxxx is sequent number = 0001, 0002;
(VMI means VAECO Manufactured Item). Use the next available
number in AMASIS.
S/N: xxx, in which, xxx is sequent number = 001, 002 Use the
next available number in AMASIS.
b.
For tool/ equipment to be fabricated that has P/N referred from OEM:
P/N: OEM P/N-VAE. For example: The P/N of OEM tool/
equipment is 12345 then the P/N of VAECO fabricated tool/
equipment is 12345-VAE.
S/N: xxx, in which, xxx is sequent number = 001, 002 Use the
next available number in AMASIS.
4.
Page 8.9-8
8.9.5.8
b.
c.
5.
6.
The CMC staff (together with staff from EGD and QCD if necessary) will
check/ test all technical parameters as required in order to verify all
requirements are satisfied. A Product Acceptance Report (VAECO Form
3030) shall be created and signed for completion and acceptance of the
fabricated tool/ equipment.
7.
The CMC or EGD who issued fabrication document must issue the tool/
equipment operation and maintenance document including, but not
limited to, the following information:
a.
b.
c.
8.
9.
The assigned staff of respective CMC who fabricated the tool/ equipment
shall register the fabricated tool/ equipment in the AMASIS after
acceptance.
b.
c.
d.
e.
2.
For the NDT related tool/ equipment the evaluation of equivalency will be
performed IAW NDT manual.
3.
For the non-specific tool/ equipment the user will check the specification/
functions of the tool/ equipment and confirm that all requirements
specified in Technical Data are satisfied before usage. The Evaluation of
equivalent T&E (VAECO Form 3001) is not required.
4.
Page 8.9-9
For specific tool/ equipment that is not confirmed by the aircraft/ aircraft
component manufacturer for equivalency then the equivalent evaluation
is performed as follows:
a.
8.9.6
b.
c.
d.
e.
When the equivalency must be confirmed by the OEM the EGD will
contact the T&E OEM. If the equivalency is verified by the OEM, the
T&E may be used. The EGD will notify the Quality Assurance
Department with their results.
f.
g.
h.
i.
In the case, the Customer (Operator/ Air Carrier) has no contract with
VAECO to perform calibration and/or maintenance of the T&E, The LGD/
DAD RMC will inform to the customer the maintenance/ calibration expiry
status and place the T&E in quarantine area waiting for customers
instruction/ decision.
Page 8.9-10
2.
8.9.7
In case the work could be performed by VAECO the LGD shall send
T&E to the suitable CMC for the maintenance/ calibration;
b.
In case the T&E managed by DAD RMC and the work is within its
capability the DAD RMC will perform the maintenance.
c.
d.
3.
The LGD/ DAD RMC manages the T&E store, issues T&E for use and
receive T&E after use as requested from maintenance staff.
4.
Maintenance staff are allowed to use the customer provided T&E for that
customer only.
ARCHIVES
1.
2.
3.
Equivalent assessment records and test data are retained in the EGD for
at least 2 years after removing the item from service.
4.
5.
The report of lost tool will be archived at the appropriate Quality Control
Division for at least 1 years since closing date. A copy of the closed
report are kept by the respective TPD and respective staff (placed in his/
her tool box) until the tool list is re-issued.
Page 8.9-11
8.10
8.10.1
PURPOSE
To establish policy and procedure for controlling tools and equipment that
requires calibration (CRTE) IAW applicable requirements.
8.10.2
SCOPE
This procedure is applied for management, control and calibration of
VAECOs CRTE.
8.10.3
8.10.4
RESPONSIBILITY
1.
2.
3.
4.
5.
Maintenance Centers are responsible for managing the usage and status
of CRTE under their management to ensure that only CRTE with valid
calibration can be used.
6.
Verifying the status and calibration due date of CRTE prior to use;
b.
GENERAL REQUIREMENTS
1.
2.
3.
For the CRTE other than CRTE mentioned in para. 2. above, industrial
standard, standard of the country of manufacturer or national standard of
Vietnam may be used.
Page 8.10-1
4.
5.
6.
The Measuring and test tool/ equipment that are not required calibration
by manufacturer shall be attached with Calibration Not Required label
(VAECO Form 0018).
7.
8.
9.
8.10.5
PROCEDURE
8.10.5.1
2.
3.
After the CRTE has been calibrated and is within the tolerance required
by the manufacturer, the Calibration Workshop shall update the
calibration date of such equipment on the CRTE Management System.
4.
b.
c.
Page 8.10-2
6.
7.
b.
Every month, on the 20th day (or the next working day if that day is
holiday), Calibration workshop shall issue List of tool and equipment
to be calibrated (VAECO Form 7003) to list all T&E that will be
expired up to the end of the next month and upload on Calibration
Required T&E menu of the VAECO website.
c.
d.
b.
b.
c.
Page 8.10-3
8.
d.
e.
b.
c.
9.
Page 8.10-4
a.
b.
If the CRTE has been reported lost, the CRTE shall be removed
from the CRTE list (by update the status of that tool in AMASIS)
within 15 days. The file of that CRTE shall be kept 2 years since the
lost date. If it is later found, the tool controller shall check the CRTE
documents and status to confirm the serviceability and traceability
before acceptance.
b.
Tool controller will check the date of the last calibration and the date
of the next calibration to ensure that calibration interval does not
exceed
the
applicable
manufacturer's
and/or
VAECO's
requirements.
c.
8.10.5.2
8.10.5.3
a.
For the CRTE that is not able to move to the Calibration Laboratory
due to the size or the characteristic of the CRTE, the calibration staff
may perform the calibration at the equipment location.
b.
2.
CRTE are handled, packed, preserved and stored in accordance with the
manufacturer's requirements. The following precautions are to be
Page 8.10-5
8.10.6
a.
b.
c.
2.
3.
b.
c.
4.
5.
ARCHIVES
The Calibration workshop shall maintain records of calibrated equipment for
a period of two (2) years from date of last calibration.
Page 8.10-6
8.11
8.11.1
PURPOSE
To establish procedure for calibrating tools and equipment that required
calibration (CRTE) IAW applicable regulations.
8.11.2
SCOPE
This procedure applied for calibration activities in VAECO approved
calibration laboratory.
8.11.3
8.11.4
DEFINITION
1.
2.
3.
4.
RESPONSIBILITY
1.
2.
8.11.5
b.
c.
d.
PROCEDURE
1.
Page 8.11-1
3.
4.
5.
a.
b.
c.
d.
b.
c.
d.
e.
f.
Specific instructions and data sheet for obtaining and recording the
test data.
After calibration, the CRTE meets the defined calibration requirement the
calibration staff shall issue Calibration Certificate and Calibration Stamp
(VAECO Form 0021).
a.
b.
Page 8.11-2
8.11.6
6.
7.
If the CRTE does not meet the defined calibration requirements the
calibration staff shall issue Tool/ Equipment Unserviceable Tag (VAECO
Form 0002), Calibration Report and return this CRTE to the user.
8.
9.
The T&E control staff shall check the CRTE status and all concerned
document before sending to the user with the original Calibration
Certificate.
ARCHIVES
Copy of Calibration Certificate; Calibration Report and concerned data are
archived at least 2 years since the calibration date.
Page 8.11-3
8.12
MATERIALS PRODUCTION
8.12.1
PURPOSE
SCOPE
This procedure is applied for producing of nitrogen and distilled water with
standard/ specification specified in maintenance data.
8.12.3
RESPONSIBILITY
1.
2.
8.12.4
PROCEDURE
8.12.4.1
Production request
Upon receiving request for materials form maintenance centers, LGD shall
issue request and send to CMC for production.
8.12.4.2
8.12.4.3
8.12.4.4
Production
1.
2.
The shop staff shall follow Working instruction to produce the requested
materials.
3.
The shop staff shall monitor the producing process to verify a proper
quality of the materials.
Samples of consumable materials are taken every six months and sent
to Accredited Testing Laboratory for analyzing. The result is reviewed
and evaluated by CM Department in order to ensure products technical
requirements are satisfied.
2.
3.
Page 8.12-1
8.12.4.5
Products handover
The products are put in delivering area of the shops and attached with
Certificate of Conformity.
8.12.5
ARCHIVES
1.
2.
The original WR and the Certificate of Conformity are kept at least five
years in the CMC.
Page 8.12-2
8.13
8.13.1
PURPOSE
To ensure the necessary tools and equipments (T&E) are available for
maintenance activities.
8.13.2
SCOPE
This procedure is applied to transfer tools and equipments for aircraft/ aircraft
component maintenance.
8.13.3
RESPONSIBILITY
1.
2.
3.
Director of CMCs are responsible for transferring the T&E to support the
maintenance activities.
4.
5.
[Deleted]
6.
8.13.4
PROCEDURE
8.13.4.1
Shipping request
1.
2.
To rectify the defect, RTS staff should define the necessary tool and
equipment.
3.
When a required tool/ equipment is available in store but not in the same
station where the maintenance activity is to be carried out. MCC/
Maintenance centers shall create a Requisition Form on AMASIS and
notify to local CMC. The receipt of the tool/ equipment transfer request
shall be immediately confirmed in the urgent cases (by telephone, for
example).
4.
The request for T&E transfer should include the following information:
5.
a.
b.
c.
Base on the Requisition Form, the HAN/ HCM CMC and DAD RMC shall
corporate to finalize the source of the T&E, request the owner of T&E for
transferring and inform the CMC (at the source place) for co-operation in
case the required T&E is owned by other maintenance center.
Page 8.13-1
6.
8.13.4.2
[Deleted].
Shipping process
1.
If the required T&E owned by CMC, the CMC staff shall issue a
Delivery Note (DN) of T&E transfer (in AMASIS) and attach to T&E.
b.
c.
8.13.4.3
2.
The DAD RMC shall issue a Delivery Note (DN) in AMASIS for
transferring his own T&E.
3.
Upon receiving T&E from the LGD shall check the overall status of T&E
box or T&E (if unpacked), package them as safety/ manufacturers
requirement and acknowledge in the DN. A copy of DN and attached
packing list (if any) will be attached with transferred T&E.
4.
While T&E are shipping, the LGD staff shall update the information of
transportation means (Flight No., date, time) in the AMASIS.
5.
In the case of need to transfer T&E from DAD station, the tool store
keeper shall pack the requested T&E, print out the DN and sign. A copy
of the DN and attached packing list (if any) shall be attached with
transferred T&E.
2.
At HAN, SGN station, the LGD shall inform to local CMC. Tool controller
of the respective CMC shall receive the T&E, make a receive acceptance
on AMASIS and acknowledge in the DN. The local CMC shall inform the
maintenance center for T&E borrowing.
3.
At DAD station, the tool controller shall receive T&E, make a receive
acceptance on AMASIS, acknowledge in the DN and inform the
appropriate maintenance team leader for T&E borrowing
Page 8.13-2
4.
8.13.4.4
8.13.5
At out-station (other than HAN, SGN or DAD) the person in charge (team
leader) shall receive the T&E and inform MCC for receipt confirmation.
2.
At DAD station, after the maintenance staff returns T&E, the tool
controller shall transfer back to original place.
3.
At out-station:
a.
The person in charge (team leader) shall send the T&E on the
appropriate A/C for returning to HAN/ SGN/ DAD station and
immediately inform MCC about the flight. The copy of DN and
attached packing list (if any) must be attached with returned T&E. In
the case of deviation from initial status, the person in charge shall
make a record and sign on the DN to inform the change to the
receiver.
b.
4.
If receiving station is not the original place, the local CMC/ DAD RMC
shall transfer T&E back to original place as soon as possible.
5.
ARCHIVES
The DN of tool/ equipment transfer shall be kept at the delivers office for at
least 6 months since delivery date.
Page 8.13-3
8.14
8.14.1
PURPOSE
To ensure that all unattended aircraft capable of flight are secured by lock of
nose wheel chocks for preventing unauthorized operation as required by 49
CFR 1554.101(b)(2).
8.14.2
SCOPE
This procedure is applicable for large aircraft with a maximum take-off weight
of more than 5,7 tons (12,500 pounds) which being parked within VAECO
territory.
8.14.3
RESPONSIBILITIES
The Directors of HAN, HCM aircraft maintenance centers, Administrative
Department, HCM Branch are responsible for applying of this procedure.
8.14.4
PROCEDURES
8.14.4.1
General
1.
8.14.4.2
b.
c.
A/C parked in hangar for check but capable of flight (it is not being
on jack or blocked by hangar door, dock).
2.
3.
Only verified key controllers who listed verified staff list issued by
Quality Assurance department are allowed to lock/ unlock nose wheel
and access to keys.
b.
c.
Page 8.14-1
8.14.4.3
8.14.4.4
The maintenance staff should only leave aircraft when nose wheel
chocks was locked.
b.
Keys and lock may be marked with identification number to avoid the
miss used.
2.
3.
4.
At the end of shift, all keys should be handed over to in-coming verified
key controller. The handover of the key should be documented.
Archives
1.
Page 8.14-2
PART 9
LOGISTICS PROCEDURES
Page 9-1
9.1
9.1.1
PURPOSE
To ensure aircraft part/ materials are inspected and accepted IAW applicable
requirements.
9.1.2
SCOPE
This procedure is applied for incoming inspection of aircraft part/ materials
used for maintenance performed by the VAECO.
9.1.3
RESPONSIBILITIES
1.
2.
3.
9.1.4
9.1.4.1
9.1.4.2
1.
2.
9.1.4.2.1 All new and used aircraft parts shall require one of document as follows:
1.
CAAV Form 1
2.
EASA Form 1
3.
4.
5.
2.
Approval Certificates:
a.
Compliance Certificate (C of C) or
b.
Page 9.1-1
3.
4.
Certificate of Compliance, or
b.
c.
b.
9.1.4.3.1 All new parts or materials received shall require one of document as follows:
1.
2.
3.
9.1.4.3.2 All repaired/ overhauled parts received may have documents that includes
but is not limited to one of the followings:
1.
2.
3.
4.
Page 9.1-2
9.1.4.4
9.1.5
PROCEDURES
9.1.5.1
9.1.5.2
9.1.5.3
1.
2.
For parts of large size, such as engine, engine modules, APU, cowling of
all kinds, shall be directly delivered to related shop or storage area where
the Store Inspector shall perform the inspection onsite.
3.
4.
2.
3.
All part/ materials shall be unpacked and checked that the Part Numbers,
Description and Specification on the Delivery Order/ Note or Packing List
and the physical items agree with that shown on the Purchase/
Subcontract Order hard copy. Except for description, all other details
shall be the same.
4.
Store Inspector will verify that the quantities shown in the Delivery Order/
Packing List agree with that stated in the Purchase / Subcontract Order
and with part/ materials which has been delivered.
5.
Receiving Inspection
Receiving inspection of part and materials will be performed as follows
except the cases specified in SOP 9.1.5.5; 9.1.5.6; 9.1.5.8 and 9.1.5.9.
1.
2.
Incoming material inspections shall include, but not limit to, the
followings:
Page 9.1-3
a.
b.
c.
d.
e.
f.
Part number and serial number of the aircraft part against a List of
AD potentially applicable to engine, component (VAECO Form 3012)
to determine the AD compliance status of checking part.
3.
4.
b.
c.
d.
5.
6.
A list of LRUs that include: part numbers, serial numbers, life limits
and release certificates if receiving the new articles.
b.
c.
List of missing parts upon shop visit. For VNA engine, landing gear
and APUs, if the list of missing parts (reported by the repair/
Page 9.1-4
8.
9.
9.1.5.4
9.1.5.5
a.
b.
c.
d.
e.
f.
2.
Page 9.1-5
9.1.5.6
2.
3.
b.
2.
b.
c.
d.
e.
b.
c.
Page 9.1-6
3.
9.1.5.7
In case part/ materials was accepted based on the serviceable label (or
documents):
a.
b.
c.
The RTS staff should confirm the their serviceable status by signed and
stamped on Stock Requisition (VAECO Form 4024) before returning
unused expendable part and materials to store. The incoming inspection
shall be carried out by Store Inspector as follows:
a.
b.
Page 9.1-7
c.
2.
9.1.5.8
If part is still in storage and good condition then the part shall be
accepted with Serviceable Tag.
b.
if part has been used on an aircraft or next high assembly then the
part shall be accepted with a Recertified Certificate (VAECO Form
5001).
9.1.5.9
Applying only for the component/ part removed from customers aircraft
after lease/ loan if VAECO retains control of the airworthiness status of
the components and the airworthy condition can be controlled.
2.
3.
4.
a.
b.
c.
9.1.5.10
b.
c.
d.
e.
Page 9.1-8
2.
3.
4.
b.
If there is any damage Store Inspector must take at least two sets of
photos.
c.
d.
e.
f.
5.
6.
7.
8.
Page 9.1-9
9.1.6
ARICHIVES
The original certificates and documents shall be stored separately. Original
certificates and documents shall be stored in receiving files in sequence of
GRN and retained by the Logistics Department for at least 2 years after the
aircraft/ component is removed from operation.
Page 9.1-10
9.2
9.2.1
PURPOSE
To establish a procedure to tag, arrange and preserve part/ materials IAW
applicable requirement from manufacturers.
9.2.2
SCOPE
This procedure is applied for all aircraft parts and materials used for
maintenance activities.
9.2.3
RESPONSIBILITIES
Director of LGD is responsible for ensuring that the tagging, arrangement and
preservation of spare parts/ materials is performed IAW this procedure.
9.2.4
PROCEDURE
9.2.4.1
Tagging
1.
9.2.4.2
All part/ materials have passed the incoming inspection must be properly
identified by tagging. Identification may include:
a.
b.
c.
2.
3.
Consumable Parts shall have GRN on each cover bag/ can/ box to
prevent improper preservation and distribution.
4.
[deleted].
5.
6.
7.
Part/ materials of customers other than VNA, after being inspected, will
be kept with their original tags in dedicated location.
Locating
1.
Page 9.2-1
9.2.4.3
2.
3.
4.
5.
When putting either barrel or box or baggage into certain place, it has to
make sure that all tags are easy to be found, each container will be
placed in order, from the bottom to the top.
6.
Only a light part/ materials can be put on top of other boxes, containers,
carton boxes. If there is a space, it is not recommended to do so.
7.
8.
Preservation (Storage)
1.
2.
3.
Bonded store was segregated completely from working area and keep
preservation
environment
IAW
manufacturers
requirements.
Temperature and humidity in preservation stores are maintained IAW
manufacturers requirements and recorded at least twice every day. In
the case the manufacturer does not specify perseveration temperature
and humidity, the temperature and humidity of the store will be
maintained reasonably.
4.
5.
b.
If the rest part is considered not continuing use, store inspector will
issue new VAECO Form 0009 attached to rest part
Page 9.2-2
6.
7.
It is recommended by using access ladder for reaching the high rack for
safety, not climbing on it and probably dropping parts and materials
8.
Carpets preservation: Carpets and rolls of fabric are not kept straight
up. If possible, they should be kept separately and rotated 90 every
06 months to prevent being crushed and wrinkle.
b.
c.
d.
e.
Page 9.2-3
Battery preservation
Battery has to be preserved in store that is vented and kept away
from aircraft parts/ materials.
Moreover, battery store shall be equipped with safety devices in
case of overflowing of battery liquid accidentally. Full charged
batteries are kept in separated area in the store.
g.
Engines preservation
Engines shall be preserved IAW manufacturers requirements.
h.
Page 9.2-4
9.3
9.3.1
PURPOSE
To establish a procedure to control shelf life of aircraft part/ materials IAW
applicable requirement from manufacturers.
9.3.2
SCOPE
This procedures is applied for all aircraft parts/ materials used for
maintenance activities.
9.3.3
RESPONSIBILITIES
Logistics Director is responsible to carry out this procedure.
9.3.4
PROCEDURE
9.3.4.1
9.3.4.2
1.
Storage time for Shelf life aircraft parts/ materials is specified in its
certificate/ label of manufacturer.
2.
Due date of shelf life aircraft parts/ materials are monitored through
AMASIS.
3.
4.
At the expired date, Store Control section does the necessary changing
on the system and move the expired aircraft part/ materials to an isolated
store waiting for disposition.
2.
Store Control section shall monitor all the maintenance required aircraft
parts/ materials, pay attention to the aircraft parts/ materials that will be
expired on next month to take appropriate actions.
3.
At the expired date, Store Control section does the necessary changing
on the system and move the expired aircraft part to store of
unserviceable part waiting for sending to be maintained as required.
Page 9.3-1
9.4
9.4.1
PURPOSE
To establish a procedure to control robbery of aircraft component/ part from
stocked assembly IAW applicable requirements.
9.4.2
SCOPE
This procedure is applied for robbing/ cannibalizing a component from an
assembly stocked in VAECO store and a sub-component from a component
in workshop.
9.4.3
RESPONSIBILITIES
1.
2.
3.
9.4.4
PROCEDURE
9.4.4.1
General
9.4.4.2
1.
2.
A single aircraft component/ part (here after called ITEM) which can be
robbed from stocked assembly may be rotable LRU with following
characteristics.
a.
b.
3.
4.
Page 9.4-1
c.
Making/ updating Missing Part List (VAECO Form 4008) and attach
with Serviceable tag of robbed assembly;
d.
e.
f.
Copying the NRC and Missing Part List and send to Dock Control/
Technical Record team of related TPD.
The staff of related TPD shall remove the robbing item from NHA
(disassembly) or make a TAR and send to EGD for support to
disassembly on AMASIS.
3.
Issue a Serviceable Tag for robbing item with the GRN on the tag.
b.
c.
d.
assembly
in
condition
as
requested
by
The installation of the item on the A/C shall be updated in AMASIS within
24 hours since actual action performance.
9.4.4.4
b.
2.
4.
9.4.4.3
b.
2.
3.
Page 9.4-2
9.4.4.5
a.
b.
c.
2.
3.
The serviceable items with related certificate and document will be sent
to store for preservation or kept at CMC/ CIMC workshop for further
usage.
2.
b.
c.
d.
Page 9.4-3
9.5
9.5.1
PURPOSE
SCOPE
This procedure is applied for part/ materials delivery to maintenance centers
or department within VAECO.
9.5.3
RESPONSIBILITIES
1.
2.
9.5.4
PROCEDURE
9.5.4.1
9.5.4.2
b.
EGD to implement AMS/ CMS task, AD, SB, MOD, other technical
work and service orders from BDD.
c.
d.
2.
3.
In emergency case, the requester can fill all required information of the
spares/ materials in the Stock Requisition (VAECO Form 4024) and
submit to the Logistics Department to get the spares/ materials. In this
case the staff of Logistics Department shall input the information of
requested spares/ materials in the AMASIS.
2.
Page 9.5-1
b.
3.
4.
5.
6.
For MOD kit: Cannot deliver MOD kit components separately. To avoid
AOG situation, delivering a part of MOD kit shall be approved by
Manager of Stock Control Division or HCM General Materials Division.
To take a part/ component out of a MOD Kit, the Robbery procedure
shall be followed as specified in 9.4.
7.
Stock Control Division must prepare the preload and send to HAN
Store/HMC Logistics Division in 07 days before the WP started.
Each task card, EO, SRO, WO should have a separate Stock
Requisition.
b.
8.
9.
In case of part/ materials are insufficient Nil Stock or Not Stocked, Stock
Control Division has to:
Page 9.5-2
a.
Check the actual store status, adjust the supply capability and
interchange between stores.
b.
c.
If there is option for parts interchange then update the store data
base in AMASIS and send the request to Store keeper for delivering.
d.
If there are not interchange parts, Stock Control Division shall make
a supply request base on AMASIS Requisition form, the Request for
Supply (VAECO Form 4023) and priority order of the part
(ROUTINE, CRITICAL, AOG).
For rotable parts which are repairable (type 4, 5 on AMASIS):
Make a supply request to VNA Supply Department.
For consumable part/ materials (Type 1,2,3,6 on AMASIS) make
a supply request to Supply Division and update on AMASIS
related information.
For parts can be fabricated by VAECO, Stock Control
Division/HMC Supply Division make an fabrication order with a
request by customer and send to the appropriate maintenance
center.
9.5.4.3
9.5.4.4
1.
Check and update information for requested parts such as: ordering
number, order date. on the control software system.
2.
3.
4.
2.
3.
Page 9.5-3
9.5.5
2.
3.
4.
Notifying to the store who will receive parts/ materials; Monitoring until
parts/ materials are received.
ARCHIVES
All the A/C part/ materials request and related documents must be archived
in Logistics Department for 1 year.
Page 9.5-4
9.6
9.6.1
PURPOSE
To establish a procedure to receive and send unserviceable parts to
approved maintenance organizations for maintenance.
9.6.2
SCOPE
This procedure is applied for all unserviceable repairable aircraft parts.
9.6.3
RESPONSIBILITIES
Logistics Director is responsible to carry out this procedure.
9.6.4
PROCEDURE
9.6.4.1
9.6.4.2
1.
2.
3.
4.
2.
3.
4.
a.
b.
The unserviceable part received from customer who have contract with
VAECO shall be accepted if it is preserved in ATA-300 container and
accompanied with the following document Repair request or Repair order
and other related document supporting the maintenance. The
Page 9.6-1
9.6.4.3
9.6.4.4
b.
c.
d.
e.
2.
For other customers U/S part, Repair control division will issue repair
order based on customer requirements.
3.
b.
c.
d.
Defect description
e.
f.
g.
2.
3.
Page 9.6-2
9.6.4.5
9.6.5
2.
For VNA unserviceable part that the maintenance is out of the capability
of VAECO, Repair control division issues Maintenance/ repair Request
(Outside Repair) (VAECO Form 4003) and sends to VNA Supply
Department.
3.
b.
c.
d.
ARCHIVES
All repair request and related document are kept in Repair Control Division at
least 1 year since the requested date.
Page 9.6-3
9.7
9.7.1
PURPOSE
To establish procedure to control the stock levels and inventory of the part/
materials IAW applicable requirement.
9.7.2
SCOPE
This procedure is applied for controlling the stock levels of part/ materials
owned by VAECO or customer who have contract with VAECO.
9.7.3
RESPONSIBILITIES
Stock Control Division and HCM Logistics Division have responsibility to
carry out this procedure.
9.7.4
PROCEDURE:
9.7.4.1
2.
The Stock Control Division/ HCM Logistics Division make a list of aircraft
part/ materials preserved in store which has the stock level less than the
approved ordering point.
3.
The Stock Control Division analyzes and processes the list of aircraft
part/ materials need to be filled up in the store as follows:
4.
9.7.4.2
a.
b.
Check the order status of the rest in the list. Clear from the list all
part/ materials which had the supply request and all part/ materials
had the order to purchase.
c.
Page 9.7-1
2.
9.7.5
a.
b.
c.
b.
The Stock Control Division checks the real amount, status and
position of aircraft part/ materials.
c.
d.
e.
The changing of the store can only conduct when getting a decision
from Logistics Director.
ARCHIVES
All the lists of aircraft part/ materials need to be filled up; inventory reports
must be kept at the Stock Control Division in the duration of 5 years.
Page 9.7-2
9.8
9.8.1
PURPOSE
SCOPE
This procedure is applied for condemned aircraft part/ materials owned by
VAECO or by Customer who have contract with VAECO regarding subject of
disposition of condemned parts/ materials.
9.8.3
9.8.4
RESPONSIBILITIES
1.
2.
DEFINITION
1.
Condemned parts/ materials in this procedure are the followings but not
limited to:
a.
b.
Scrap part;
c.
d.
Parts that are not within the specifications set forth by the approved
design, and that cannot be brought into conformance with applicable
specifications;
e.
f.
g.
h.
i.
j.
Page 9.8-1
k.
l.
9.8.5
2.
Life-limited part means any part for which a mandatory replacement limit
is specified in the type design, the Instructions for Continued
Airworthiness, or the maintenance manual.
3.
Scrap part is the part that VAECO or the owner has decided to dispose
of because he/she considers them to be of relatively little value and
unusable for any other reason.
4.
PROCEDURES
1.
2.
b.
c.
d.
b.
c.
d.
Page 9.8-2
e.
3.
4.
f.
g.
h.
b.
All the shelf-life material in the list shall be moved from store to
separated area. Those materials shall be disposed as industrial
wastes.
b.
Page 9.8-3
ARCHIVES
1.
2.
List of condemned part for legitimate non-flight uses shall be kept in QAD
for 1 year after the condemned part not being used for other purpose.
Page 9.8-4
PART 10
QUALITY SYSTEM
PROCEDURES
Page 10-1
10.1
10.1.1
CATEGORIES
PERSONNEL
1.
2.
OF
INSPECTION
AND
RETURN
TO
SERVICE
Category A staff.
b.
Category B1 staff.
c.
Category B2 staff.
d.
Category C staff.
b.
c.
d.
Painting staff.
e.
f.
g.
3.
4.
10.1.2
10.1.2.1
General requirements
Page 10.1-1
All inspection and return to service personnel shall meet the below
requirements:
10.1.2.2
10.1.2.3
1.
2.
3.
4.
5.
6.
Category A staff
1.
2.
3.
4.
b.
For Category B2 staff: The type training course should cover ATA25,
ATA26, ATA35, ATA38, electrical systems and avionics systems at
level III; other remaining systems at level II ATA 104.
2.
3.
4.
Page 10.1-2
10.1.2.4
10.1.2.5
2.
3.
4.
Completed the task training for Engine run-up (low/ high power).
Category C staff
1.
2.
b.
10.1.2.6
3.
4.
2.
3.
4.
5.
Completed the task training for Part and Material Incoming Inspection or
equivalent.
Page 10.1-3
10.1.2.7
2.
3.
10.1.2.8
10.1.2.9
NDT staff
1.
2.
3.
Holding a valid Eye test certificate for near vision and color perception.
4.
2.
3.
b.
b.
c.
Borescope inspection staff need not hold any license (air authority
certification) if accepted or authorized by the operator/air carrier in
accordance with that operator/air carriers Continuous Airworthiness
Maintenance Program or equivalent.
Page 10.1-4
2.
3.
4.
2.
3.
4.
Being trained on IFE system make and model and having minimum 12
months experience on IFE systems repair, or
2.
3.
4.
Completed the task training for respective IFE system at correlative level
or equivalent.
2.
3.
4.
Page 10.1-5
For ME repair staff: the type training course should cover airframe
system, power plant, electrical systems at level III and avionics
systems at level II ATA104.
b.
For E&A repair staff: the type training course should cover electrical
systems and avionic system at level III and other systems at level II
ATA104.
2.
3.
4.
Completed the task training for related category such as ME 128/ 567/
34 repair or E&A repair or equivalent
10.1.3
QUALIFYING PROCESS
10.1.3.1
Responsibilities
10.1.3.2
1.
2.
3.
Application process
1.
2.
Application documents:
a.
b.
c.
d.
Page 10.1-6
3.
10.1.3.3
e.
f.
b.
c.
d.
e.
Vision examination result (VAECO form 2043). The near vision test
in vision examination will be valid for maximum of 01 year. The color
perception test in vision examination will be valid for maximum of 05
years.
f.
2.
3.
4.
5.
6.
Page 10.1-7
10.1.3.4
2.
3.
4.
5.
b.
c.
d.
Note:
1. Functions required for Category A: A.1 thru A.10 or A.1 thru A.18.
2. System group required for Category B1: Airframe and/ or Power Plant.
3. System group required for Category B2: Electric and/ or Avionic.
10.1.4
10.1.4.1
2.
Page 10.1-8
NDT staff
The NDT staff is permitted to perform, sign-off, issue authorized release
certificate for Non-destruction Tests according to the procedures and the
requirements specified in VAECO NDT procedures manual.
Note: NDT staff shall be authorised for at least 02 NDT methods.
10.1.4.3
10.1.4.4
1.
2.
3.
4.
5.
Category A staff
Category A staff is permitted to inspect, personally performed, and return
aircraft to service after scheduled ramp maintenance check (pre-flight, transit,
daily/ terminal, up to weekly/line checks), simple defects rectification within
the limits of tasks specifically endorsed on the authorization (including ADD
type B clearance) and standard practice works such as lock wire/ nut/ screw
re-tightening, high speed tape re-application The detail privileges are as
follows:
A.1
A.2
A.3
A.4
A.5
Pre-flight/Transit check.
A.6
Page 10.1-9
A.7
A.8
A.9
2.
3.
Page 10.1-10
10.1.4.6
(2)
Category C staff
Category C staff is permitted to issue certificate of maintenance release/
return to service for aircraft after base maintenance.
10.1.4.7
Page 10.1-11
1.
2.
10.1.4.8
b.
b.
3.
4.
5.
b.
6.
7.
2.
Level 1:
a.
Perform and sign-off for all A/C structure repair works (Metallic and/
or Composite) IAW the already existing repair solution extracted
from maintenance data.
b.
Level 2:
a.
Page 10.1-12
b.
3.
Perform, inspect, issue SDR and return to service for structure repair
works (Metallic and/ or Composite) on components as listed in
Capability List IAW maintenance data. Issue repair solution for minor
repair IAW standard practice procedure.
Level 3:
a.
b.
Perform, inspect, issue SDR and return to service for structure repair
works (Metallic and/ or Composite) on components as listed in
Capability List IAW maintenance data. Issue repair solution for
structure repair IAW maintenance data.
2.
Perform and sign-off for all A/C painting works IAW the already existing
painting solution extracted from maintenance data.
2.
b.
c.
Page 10.1-13
d.
2.
10.1.5
b.
Component replacement.
c.
d.
Defect rectification.
3.
4.
AUTHORIZATION
REDUCTION
SUSPENSION/
REVOCATION/
DURATION
1.
2.
maintenance
records
or
application
Page 10.1-14
10.1.7
a.
b.
c.
d.
4.
5.
6.
7.
10.1.6
a.
b.
2.
Technical knowledge
authorization.
and
skills
appropriate
to
individual
Page 10.1-15
2.
10.1.8
b.
c.
Human factors.
d.
Authorized staff shall be issued stamps with his/ her unique authorization
number.
2.
3.
4.
The staff shall return the stamp to Quality Assurance department when
he/she is no longer authorized, such as: retirement, authorization
revoked.
5.
The authorization and stamp number must be unique for each individual
authorized staff. Once the authorization for staff is terminated, the
number will not be re-issued to other staff.
6.
7.
SR
Page 10.1-16
10.2
10.2.1
SUPERVISORY DUTIES
10.2.2
1.
Direct and oversee the work performed by any individuals who are
unfamiliar with the methods, techniques, practices, aids, equipment, and
tools used to perform the maintenance, preventive maintenance, or
alterations.
2.
Verify the assigned maintenance works under his scope and comply with
all requirements in appropriate maintenance data.
3.
PREREQUISITE REQUIREMENTS
1.
2.
10.2.3
3.
4.
5.
6.
7.
QUALIFYING PROCESS
1.
2.
b.
Page 10.2-1
3.
10.2.4
10.2.5
2.
Technical knowledge
authorization;
and
skills
appropriate
to
individual
b.
c.
Human factors.
d.
3.
4.
ARCHIVES
Supervisor qualification records shall be kept at their own maintenance
center/ department.
Page 10.2-2
10.3
10.3.1
GENERAL
10.3.2
10.3.3
10.3.4
10.3.5
1.
2.
AUDITOR DUTIES
1.
2.
3.
4.
AUDITOR RESPONSIBILITIES
1.
2.
3.
AUDITOR AUTHORITIES
1.
2.
3.
2.
3.
4.
Page 10.3-1
5.
6.
7.
b.
Audit training.
c.
8.
9.
QUALIFYING PROCESS
1.
2.
b.
The Quality Audit Division Manager shall collect records from the
candidate and schedule an interview.
c.
d.
b.
accepted/
approved
by
competent
Human Factors.
Safety Management Systems.
c.
Page 10.3-2
10.3.7
ARCHIVES
1.
2.
Auditor qualification records shall be kept on file for two years after
termination of an Auditor Authorization.
Page 10.3-3
10.4
10.4.1
GENERAL
Competence of the following personnel shall be assessed by on the job
evaluations and/or by competence assessment relevant to their particular job
role before unsupervised work is permitted, including:
1.
Maintenance planner.
2.
Production planner.
3.
MCC controller.
4.
5.
Engineering engineer.
6.
Technical librarian.
7.
8.
Tool controller.
9.
Qualified Mechanic.
10.4.2.1
Maintenance planner
1.
2.
b.
Prerequisite requirements
a.
b.
c.
d.
e.
Page 10.4-1
10.4.2.2
f.
g.
h.
i.
Production planner
1.
2.
10.4.2.3
b.
c.
Prerequisite requirements
a.
b.
c.
d.
e.
f.
g.
h.
i.
MCC controller
1.
2.
b.
Prerequisite requirements
a.
b.
c.
d.
e.
Page 10.4-2
10.4.2.4
f.
g.
h.
2.
b.
c.
Prerequisite requirements
a.
b.
10.4.2.5
Engineering engineer
1.
2.
b.
c.
d.
e.
Prerequisite requirements
a.
b.
Page 10.4-3
10.4.2.6
c.
d.
e.
f.
g.
h.
Technical librarian
1.
2.
10.4.2.7
b.
c.
Prerequisite requirements
a.
b.
c.
d.
e.
f.
2.
b.
to
maintenance
Prerequisite requirements
a.
b.
c.
d.
e.
f.
g.
Page 10.4-4
h.
10.4.2.8
Tool controller
1.
2.
10.4.2.9
b.
c.
d.
e.
Prerequisite requirements
a.
b.
c.
d.
e.
f.
g.
Qualified Mechanic
1.
2.
b.
Prerequisite requirements
Page 10.4-5
a.
b.
c.
d.
e.
f.
g.
h.
2.
b.
Prerequisite requirements
a.
b.
c.
d.
e.
f.
g.
2.
b.
c.
d.
Prerequisite requirements
Page 10.4-6
a.
b.
c.
d.
e.
f.
g.
h.
2.
b.
Prerequisite requirements
a.
b.
c.
d.
e.
2.
Prerequisite requirements
a.
b.
c.
d.
Page 10.4-7
e.
f.
10.4.2.14 Foreman
1.
2.
b.
Prerequisite requirements
a.
b.
2.
10.4.3
Inspect, supplement and/or replace items in First Aid Kit/ Medical Kit.
Prerequisite requirements
a.
b.
c.
d.
QUALIFYING PROCESS
1.
2.
are
qualified
by
their
own
Page 10.4-8
3.
10.4.4
a.
b.
2.
3.
4.
10.4.5
a.
to
individual
b.
ARCHIVES
Records of staffs shall be kept at their own department/maintenance center
in at least 2 years after ceasing of their authorization.
Page 10.4-9
10.5
10.5.1
PURPOSE
10.5.3
10.5.4
SCOPE
1.
2.
RESPONSIBILITY
1.
2.
GENERAL REQUIREMENTS
1.
2.
The authorized inspection staff should inspect to ensure the safety prior
to perform maintenance, such as the safe lock of the landing gear is set
well, the ground cable is set well and the stand is fixed, etc.
3.
The authorized inspection staff should heed if the operation tools are
proper and eligible to perform maintenance and the measurement and
test equipment are maintained and calibrated as required.
4.
5.
[deleted].
6.
7.
8.
Page 10.5-1
10.5.5
2.
10.5.6
b.
c.
b.
c.
OVERRIDE POLICY
When a conflict occurs during course of inspection, the following principle
shall be applied:
1.
2.
3.
a.
Specification Misinterpretation,
b.
Specification Unavailability, or
c.
For any conflict that cannot be solved, QA director will give final decision.
10.5.7
PROCEDURE
10.5.7.1
Preliminary inspection
1.
2.
Page 10.5-2
3.
b.
c.
d.
e.
f.
g.
4.
5.
6.
b.
Page 10.5-3
10.5.7.2
10.5.7.3
c.
d.
In-process Inspection
1.
The mechanic should notify the authorized inspection staff to perform the
inspection before installation and maintenance. If finding some
discrepancies during the inspection, the authorized inspection staff
should issue NRC or entry in Flight/Maintenance Log.
2.
3.
4.
Authorized inspection staff should check and stamp to certify for a step
of work to be done after the maintenance staff fill the detailed
descriptions in block of action taken and sign for the step performed.
Final inspection
1.
2.
b.
All work has been inspected as required and record the result
accordingly to show compliance to specific standards.
c.
d.
e.
The issuance of FAA Form 337 when Major alteration has been
conducted.
Page 10.5-4
f.
g.
Page 10.5-5
10.6
10.6.1
PURPOSE
SCOPE
This procedure is applied for the aircraft, engine or component is instructed
by customer have been involved an accident, prior to commencement of any
work.
10.6.3
10.6.4
RESPONSIBILITY
1.
2.
3.
GENERAL
When the aircraft, engine or component is instructed by customer have been
involved an incident/ accident, prior to commencement of any work, shall be
given a thorough inspection for hidden damage, including the areas adjacent
to obviously damaged area and/or be disassembled as necessary.
10.6.5
PROCEDURE
1.
Whenever a report is received from the customer stating that the article
to be maintained by the Company, the QC manager shall be informed.
2.
3.
4.
Page 10.6-1
b.
c.
5.
6.
Page 10.6-2
10.7
10.7.1
PURPOSE
This section provides guidance and describes procedures for conducting RII
inspections in accordance with customer procedures.
10.7.2
SCOPE
Applicable to whom it prescribes the responsibilities.
10.7.3
10.7.4
10.7.5
RESPONSIBILITIES
1.
2.
3.
The Director of QAD is responsible for ensuring that all RII inspection
personnel are appropriately certificated, properly trained, qualified and
authorized to perform RII inspection by customer/air carrier, and the work
of inspection being performed does not exceed the authorization.
4.
The air carrier will designate certain tasks as required inspection items
(RII). These required inspections cover maintenance tasks which, if not
properly performed or if done with improper parts or materials, could
result in a failure, malfunction, or defect which would endanger the
continued safe flight and landing of the aircraft.
2.
A primary concept of the RII function is that the person performing the
item of work must not perform the required inspection on that item of
work.
PROCEDURE
1.
b.
Page 10.7-1
2.
3.
The performance and inspection of RII work during line maintenance that
is recorded in Technical log/ Flight log page is performed in accordance
with Customers line maintenance procedures.
4.
For RII work that is not recorded in the Technical log/ Flight log page
(such as NRC, EO, SRO performance) the required inspection items
shall be certified as follows:
a.
b.
5.
The RII inspection staff shall review to make sure that required
inspections are under their authorizations before conducting the required
inspection.
6.
7.
Page 10.7-2
10.8
10.8.1
PURPOSE
To ensure the issuance of Maintenance release or Return to service
certificate IAW applicable regulations.
10.8.2
SCOPE
This procedure is applied to issue certificate for return aircraft to service by
VAECO staff after maintenance and major repair/ modification (alteration).
10.8.3
RESPONSIBILITY
1.
2.
10.8.4
PROCEDURE
10.8.4.1
General
10.8.4.2
10.8.4.3
1.
When all the maintenance actions of the A/C are completed, authorized
staff shall perform the final inspection as specified in Item 10.5.7.3 to
ensure the maintenance tasks comply with the required standard.
2.
b.
c.
d.
2.
For VNA A/C, the return to service after Phase check (except Phase
check A12) is performed by the appropriate B1 RTS staff.
3.
The RTS staff shall enter name, signature, stamp and date performance
in relevant block of the technical log/ flight log to certify for returning the
A/C to service.
2.
Page 10.8-1
performance in relevant block of the technical log/ flight log for returning
the A/C to service.
10.8.4.4
10.8.4.5
2.
3.
QC staff shall send one completed Report to CAAV. The other signed
copy is attached with the related repair/ modification records and sent to
Technical Record Section for scanning then keeping at Technical Record
Section of EGD (VNA) or sending to Operator (other than VNA)
2.
When finished the work, the RTS staff will collect all the maintenance
document and data; check for the proper completeness of those as
required and submit to QC manager for issuance of FAA Form 337.
3.
For Major Repairs, FAA Form 337 will not be used to record the work
unless requested by customer. Use the customer's WO upon which the
repair is recorded.
4.
For Major Alterations, FAA Form 337 will be used to record the work.
This form may be provided in duplicate by customer if it includes FAA
approval of related maintenance data. Then it will be executed in
duplicate by the authorized inspection personnel in appropriate blocks. A
signed copy will be attached to WP and sent to customer. QC will
Page 10.8-2
forward the second copy to the FAA within 48 hours after the aircraft is
approved for return to service.
5.
Page 10.8-3
10.9
CONTINUITY OF INSPECTION
10.9.1
PURPOSE
10.9.3
10.9.4
10.9.5
RESPONSIBILITY
1.
The Inspection personnel are responsible for full compliance with all
procedures outlined in this manual and as appropriate to any item being
inspected, repaired, overhauled or altered by the company.
2.
CONTINUITY OF INSPECTION
1.
2.
3.
HANDOVER SHEET
1.
2.
b.
PARTIAL INSPECTION
1.
A partial inspection may consist of, but not be limited to, an inspection
and verification of partial work completed.
2.
Page 10.9-1
3.
Page 10.9-2
10.10
10.10.1
PURPOSE
To ensure the used component/ part removed from aircraft is re-certified as
serviceable IAW applicable requirements.
10.10.2
SCOPE
This procedure is applied to the components removed from aircraft including,
but not limited to, the following circumstances:
1. For trouble-shooting or cannibalization (robbery).
2. Required by Engineering Order (EO), Engineering Request (ER) or Work
Order.
3. After on-wing repair.
10.10.3
RESPONSIBILITY
The authorized staff has responsibility for confirming that the component/ part
meet all applicable requirements before being re-certified.
10.10.4
PROCEDURE
The RTS staff must confirm the following requirements are met before
the component/ part is considered as serviceable:
a. During the last flight, the components and related systems operated
normally and there is no evidence of defect; or
b. If any defect occurred in the related system during the last flight but
trouble shooting confirms that component is not the cause of the
defect; or
c. If the component has defect it has been repaired IAW approved/
accepted data.
d. The removal was performed in accordance the AMM by a qualified
person;
e. A physical condition is good (no damage, corrosion, leak etc.);
f. Other inspections/tests required by the relevant manufacturer
maintenance instructions have been carried out;
g. The removed component has been preserved in compliance with
Manufacturer requirements.
2.
Page 10.10-1
2.
The assigned RTS staff must confirm all the requirements specified in
the item 10.10.4.1(1) and 9.1.5.9(3) are satisfied.
3.
The assigned RTS staff shall issue Re-certified Certificate by filling all
necessary information in the appropriate blocks of VAECO Form 5001
IAW the item 10.10.4.1(2).
Appropriate CAT B RTS staff may issue CAAV form 1/FAA form 8130-3
for component/ part removed from A/C upon request (for returning
component/part after lease).
2.
The assigned RTS staff shall confirm all the requirements specified in the
item 10.10.4.1(1) are satisfied.
3.
The assigned RTS staff shall enter all necessary information in the
appropriate blocks of FAA form 8130-3/ CAAV Form 1. The following
information shall be specified in block Remark in details:
4.
a.
b.
c.
The RTS staff may using TAR to request EGD for assisting information if
necessary.
Page 10.10-2
10.11
10.11.1
PURPOSE
To establish procedure for fabricating the aircraft parts during the period of
performing maintenance or alteration in compliance with applicable
regulations and customer requirements.
10.11.2
10.11.3
10.11.4
SCOPE
1.
2.
RESPONSIBILITY
1.
2.
3.
4.
5.
6.
PROCEDURE
Page 10.11-1
2.
In case the part is listed in VAECO Fabrication part list (VAECO Form
2061), BDD shall issue Service Order to related Maintenance center for
fabrication.
3.
When the part is not listed in VAECO Fabrication part list, BDD shall
send Technical Assistance Request - TAR (VAECO Form 3015) to EGD
for evaluation of fabrication capability and Technical Instruction.
Upon receipt of a TAR from BDD, EGD shall review the requirements
and contact to customer or manufacturer for getting necessary
acceptable design data or drawing for the fabrication. The followings
data are considered acceptable:
a.
b.
c.
2.
3.
4.
b.
When received the Service Order/ fabrication order from BDD or LGD,
TPD of responsible maintenance center shall review to ensure that the
TIPF and all necessary documents for the fabrication are available and
current.
2.
3.
Page 10.11-2
4.
The Fabrication Worksheet and Service order then are sent to related
shop to perform.
10.11.4.4 Materials
1.
The materials including the raw materials used to fabricate the parts are
received from the stores.
2.
The shop staff shall check the spares/ materials availability in the stores
by using AMASIS:
a.
If the spares/ materials are available the requester fill all necessary
information of spares/ materials required in Stock Requisition
(VAECO Form 4024) and go to the store and get them;
b.
If the spares/ materials are not available the requester shall input all
necessary information of spares/ materials required in the AMASIS
and create Request for Supply (VAECO Form 4023) to order for
fabricating later.
2.
The shop staff may perform the task he/she had been qualified according
to the direction in the Fabrication Worksheet. He/she shall make proper
record of the work in progress in the Fabrication Worksheet including the
data related to the process that change the physical or mechanical
characteristics of the materials such as treatment time, temperature, and
dimensions, etc.
3.
4.
The shop staff shall check the material prior usage. If any damage and
deterioration is found, the material must be discarded in the place
separated from the serviceable materials.
5.
6.
7.
Part number shall be affixed to the fabricated part when the fabricated
part is accepted by conformity inspection as specified in the TIPF, which
ensure that the VAECO fabricated parts are distinguished from the
originally manufactured part and for traceability, the part number is
defined as follows:
Page 10.11-3
Note: If the size of the part makes it impractical to mark, the marking
information will be included in the part records or by the used of an
affixed tag
8.
Rejection Parts: The fabricated parts that are rejected during the
inspection because of fail to compliance to the required specifications
shall be attached with Condemned Part Tag (VAECO Form 0009), and
destroyed or discard into the locked cabinet to prevent from misusage.
2.
3.
2.
For the fabricated parts that are made as surplus and are going to store
in the customers warehouse for future utilization, the copy of Fabrication
Worksheet, Original of Certificate of Conformity and Service order/
requisition document shall be attached on the parts and send to the
customer for receiving reference.
3.
Page 10.11-4
10.12
10.12.1
PURPOSE
To ensure all mandatory occurrence; malfunction and defect found during
maintenance activities are investigated and timely reported to competent
authority, manufacturer and customer IAW applicable requirements.
10.12.2
SCOPE
This procedure is applied to report all mandatory occurrence; malfunction
and defect of articles/ aircraft/ aircraft component that are maintained by
VAECO.
10.12.3
10.12.4
RESPONSIBILITY
1.
2.
3.
4.
2.
3.
4.
Page 10.12-1
6.
7.
8.
9.
Aircraft Structure
a. Damage to a Principal Structural Element that has not been qualified
as damage tolerant (life limited element). Principal Structural
Elements are those which contribute significantly to carrying flight,
ground, and pressurization loads, and whose failure could result in a
catastrophic failure of the aircraft; .
b. Defect or damage exceeding admissible damages to a Principal
Structural Element that has been qualified as damage tolerant;
c. Damage to or defect exceeding allowed tolerances of a structural
element which failure could reduce the structural stiffness to such an
extent that the required flutter, divergence or control reversal
margins are no longer achieved;
Page 10.12-2
Aircraft Systems
The following generic criteria applicable to all systems are proposed
a. Loss, significant malfunction or defect of any system, subsystem or
set of equipment when Standard Operating Procedures (SOP), drills
etc. could not be satisfactorily accomplished. (Report to VNA only)
b. Inability of the crew to control the system, e.g. (Report to VNA only)
Uncommanded actions;
incorrect and or incomplete response, including limitation of
movement or stiffness;
runaway;
mechanical disconnection or failure .
c. Failure or malfunction of the exclusive function(s) of the system (one
system could integrate several functions. (Report to VNA only)
d. Interference within or between systems. (Report to VNA only)
e. Failure or malfunction of the protection device or emergency system
associated with the system. (Report to VNA only)
f. Loss of redundancy of the system. (Report to VNA only)
g. Any occurrence resulting from unforeseen behavior of a system.
(Report to VNA only)
h. For aircraft types with single main systems, subsystems or sets of
equipment: Loss, significant malfunction or defect in any main
system, subsystem or set of equipment. (Report to VNA only)
i.
j.
Page 10.12-3
l.
Page 10.12-4
Page 10.12-5
Page 10.12-6
system failing
to
operate
or
operating
Page 10.12-7
APUs
a. Shut down or failure when the APU is required to be available by
operational requirements, e.g. ETOPS, MEL. (Report to VNA only)
b. Inability to shut down the APU.
c. Over-speed. (CAAV, VNA)
d. Inability to start the APU when needed for operational reasons.
(Report to VNA only)
6.
Human Factors
a. Any incident where any feature or inadequacy of the aircraft design
could have led to an error of use that could contribute to a
hazardous or catastrophic effect. (Report to VNA only)
7.
Other Occurrences
a. Any incident where any feature or inadequacy of the aircraft design
could have led to an error of use that could contribute to a
hazardous or catastrophic effect. (Report to VNA only)
b. An occurrence not normally considered as reportable (for example,
furnishing and cabin equipment, water systems), where the
circumstances resulted in endangering of the aircraft or its
occupants. (Report to VNA only)
c. A fire, explosion, smoke or toxic or noxious fumes. (Report to VNA
only)
Page 10.12-8
d. Any other event which could hazard the aircraft, or affect the safety
of the occupants of the aircraft, or people or property in the vicinity of
the aircraft or on the ground. (Report to VNA only)
e. Failure or defect of passenger address system resulting in loss or
inaudible passenger address system( Report to VNA only)
f. Loss of pilots seat control during flight. (Report to VNA only)
10.12.4.1.3 Operation of the Aircraft
1.
2.
Fires during flight and whether the related fire-warning system functioned
properly;
2.
3.
4.
5.
6.
7.
8.
9.
10. A propeller feathering system or ability of the system to control overspeed during flight;
11. A fuel or fuel-dumping system that affects fuel flow or causes hazardous
leakage during flight;
12. An unwanted landing gear extension or retraction, or an unwanted
opening or closing of landing gear doors during flight;
13. Brake system components that result in loss of brake actuating force
when the airplane is in motion on the ground;
14. Aircraft structure that requires major repair;
15. Cracks, permanent deformation, or corrosion of aircraft structures, if
more than the maximum acceptable to the manufacturer or the FAA;
Page 10.12-9
Page 10.12-10
inspection and test procedures did not clearly identify the problem when
this results in a hazardous situation.
10.12.4.2.2 In addition to the reports required by above-mentioned paragraph, each
Authorised staff shall report any other failure, malfunction, or defect in an
aircraft that occurs or is detected at any time if, in his/ her opinion, that
failure, malfunction, or defect has endangered or may endanger the safe
operation of an aircraft.
10.12.5
PROCEDURE
2.
3.
4.
The MCC shall report to EGD, Safety division of QAD within 12 hours. If
the occurrences, defects or malfunctions are related to aircraft structural
damage, the report must be accompanied by a Structural Damage
Report (VAECO Form 3016).
5.
2.
3.
The accepted MOR is sent to CAAV within 72 hours since the event
occurring.
Page 10.12-11
4.
The accepted MOR that applicable for VNA (all items specified in
10.12.4.1) is sent to VNA within 72 hours since the event occurring as
required by the contract with VNA.
2.
3.
The report shall include the following information but not limited to:
a.
b.
c.
d.
e.
f.
g.
4.
5.
10.12.6
1.
2.
ARCHIVES
1.
Page 10.12-12
10.13
10.13.1
PURPOSE
To ensure compliance with the regulations and to maintain the highest level
of aviation safety, the following guidance is to be followed for the detection of
unapproved parts and the actions to be taken upon discovery.
10.13.2
SCOPE
This procedure is applied to report all unapproved suspected parts found by
VAECO.
10.13.3
10.13.4
RESPONSIBILITY
1.
2.
3.
4.
All employees of VAECO are responsible to report to the QAD for any
SUP discovered during maintenance process.
2.
3.
4.
Page 10.13-1
10.13.5
5.
6.
7.
8.
If recall or rework are required for such SUP, the procedures in item 6
shall be followed
9.
The quoted price of products shall not be significantly lower than the
price quoted by other suppliers of the same part.
b.
c.
d.
e.
Once VAECO found the deficiencies that can result the un-airworthiness
of the products or violate to the current regulations, a recall and rework
process must be done to prevent any possible unsafe situation.
2.
If the product had been returned to service and installed on the aircraft,
the recall process below shall be followed:
Page 10.13-2
a.
b.
3.
If the products had been returned to service, but not yet installed on the
aircraft, the products are regarded as unserviceable and shall follow the
procedures below
a.
b.
c.
4.
For the products that are not yet returned to service, the potion that
involved with the deficiencies shall be subjected to rework follow the
procedures below
5.
Page 10.13-3
10.13.6
a.
b.
Page 10.13-4
10.14
10.14.1
PURPOSE
To establish procedure for investigation of maintenance event/ occurrence
with the aims of:
10.14.2
1.
2.
SCOPE
This procedure is applicable to all maintenance event/ occurrence that affect
the safety and quality of the maintenance activities.
10.14.3
RESPONSIBILITY
1.
2.
3.
10.14.4
a.
information
of
maintenance
event/
b.
c.
d.
DEFINITIONS
1.
2.
3.
Incident: a near miss episode with minor consequences that could have
resulted in greater loss. An unplanned event that could have resulted in
an accident, or did result in minor damage, and indicates the existence
of, though may not define a hazard or hazardous condition.
Page 10.14-1
10.14.5
PROCEDURES
2.
2.
The initial investigation should include but not limit to the followings:
a.
Check on the scene and keep the original scene (if necessary);
b.
c.
d.
b.
c.
d.
e.
Page 10.14-2
f.
2.
3.
4.
2.
3.
The initial investigation should include but not limit to the followings:
a.
Check on the scene and keep the original scene (if necessary);
b.
c.
d.
4.
5.
2.
3.
Page 10.14-3
a.
b.
c.
d.
2.
10.14.6
Base on result of the investigation QAD shall carry out the followings but
not limited to:
a.
b.
c.
d.
QAD shall follow up all corrective and preventive action and receive
feed-back from maintenance center/ department.
ARCHIVES
1.
2.
Page 10.14-4
10.15
QUALITY NOTICE
10.15.1
PURPOSE
To establish the policy and procedure for ensuring that all maintenance staff
of VAECO understanding of any requirements from VAECO's QA.
10.15.2
SCOPE
This procedure is applied for all personnel in maintenance and quality
systems of VAECO.
10.15.3
10.15.4
RESPONSIBILITY
1.
2.
The Quality Audit Division/ Safety Division has responsibility for updating
the quality notice, sending it to related staff via VAECO's website and
monitoring the Read and Sign action of the related staff and quality
notice system.
3.
The related staff has responsibility for understanding and complying with
QNs
PROCEDURES
b.
c.
d.
e.
f.
2.
3.
10.15.4.2 QN System
1.
2.
All VAECOs staff can access to QN system. The related staff will
confirm their access and understanding of the QN by Read & Sign
acknowledgement/ stamp.
Page 10.15-1
3.
10.15.4.3 QN Management
1.
2.
3.
a.
b.
b.
c.
d.
Page 10.15-2
Certification of work;
Required inspection item;
Inspection buy back;
Job transfer;
Aircraft handling;
Documentation;
Deferrable defect policy;
Rob parts policy;
Customer parts handling procedure;
Technical flight;
Aircraft fueling and defueling;
Engine run;
Customer special operation;
Contract agreement;
Manual control;
Technical support;
Aircraft cleaning;
Aircraft inventory and preliminary inspection;
WP return to customer;
Attachment...
10.15.5
ARCHIVES
The QN shall be kept at QAD at least 2 years since approval date.
Page 10.15-3
10.16
QUALITY AUDIT
10.16.1
PURPOSE
To establish and maintain quality audit system to ensure that all maintenance
activities are in compliance with applicable regulations.
10.16.2
SCOPE
This procedure is applied to audit all activities of VAECO and its contractors/
suppliers that supply products/ services involved in aircraft/ aircraft
component maintenance of VAECO.
10.16.3
10.16.4
RESPONSIBILITY
1.
2.
Quality auditor of QAD shall carry out quality audit according to the
approved quality audit schedule. Other staff of QAD/ other Departments
could participate in audit activities.
3.
PROCEDURES
2.
b.
c.
d.
e.
3.
4.
Page 10.16-1
will not exceed 24 months. Decision for audit interval adjustment include
but not limit to following aspect:
a.
b.
c.
d.
2.
3.
Audit Notice shall be sent to all members of the audit team and Director
of the related Departments/ Center at least 5 days before an internal
audit and 10 days before a Contractors/ Suppliers audit.
4.
For audits of new organizations outside VAECO, the audit team Leader
shall contact the auditee to get supporting documents as well as related
procedures. These documents then shall be sent to all members of the
audit team for review.
5.
6.
7.
a.
b.
Audit team leader shall conduct a meeting with all audit team members
before performing audit in order to:
a.
Inform the duties of the audit team, the schedule and the audit
checklist.
b.
Divide the team into smaller groups if necessary and assign duties to
group leaders as well as its members.
c.
b.
If the audit team is divided into groups, the audit team leader shall
introduce group leaders to the auditee as well as tasks and the
scope of each group for cooperation.
Page 10.16-2
c.
d.
e.
8.
9.
The sample check shall require auditors to witness any stage of the
auditing process. The auditors shall not be allowed to ask to repeat any
stages for checking unless findings are found.
10. All item in the audit check list shall be checked during audit time. If any
finding is found, the auditors shall collect evidence and discuss with
Representative of auditee for understanding of the finding..
11. Before closing the meeting, audit team Leader shall gather all his
members for the internal meeting in order to review all the contents of
the checklist, to collect all necessary evidences related to the findings
and to clarify the number, the level and the deadline needed to correct
these findings. The audit team Leader shall make sure that all
information on these findings is sufficient and exact.
12. The findings are classified according to discrepancy levers compared to
standards, procedures and applicable regulations as follows:
a. Non-conformity Level 1: is significant non-compliance with
procedures, applicable regulations. It does not meet safety
standards, maintenance standards; hazards seriously the flight
safety or is a systematic non-conformity. Refused to be audited by
QAD may also be considered as Level 1.
b. Non-conformity Level 2: is non-compliance with procedures,
applicable regulations. It does not meet safety standards and
possibly hazards the flight safety or lowers the maintenance
standard but it is not a systematic non-conformity.
13. After finishing the checking, audit team Leader shall conduct a closing
meeting to announce the results of the audit and findings/ observations
for discussion. All findings shall be understood and accepted by the
auditee during the meeting.
14. Audit report (VAECO Form 2032) and Corrective action request (VAECO
Form 2033) (if any) shall be issued and send to auditee and related
departments/ centers within 5 working days since audit completion date.
10.16.4.3 Audit Report and Corrective action request
1.
Page 10.16-3
3.
4.
2.
3.
10.16.5
a.
has
b.
Every six months the Audit division will make a report of audit activities
and corrective activities to send Quality Assurance Director for review
before sending to President & CEO for overall activities of quality
system.
AUDIT RECORD
1.
b.
c.
Page 10.16-4
2.
Page 10.16-5
10.17
SUPPLIER CONTROL
10.17.1
PURPOSE
SCOPE
This procedure is applied for evaluation and control of suppliers who provide
VAECO with products/ services.
10.17.3
RESPONSIBILITIES
1.
2.
10.17.4
b.
PROCEDURES
10.17.4.1 General
1.
VAECO use only products and services provided from suppliers, who
have been evaluated and controlled according to this procedure, to
ensure that products and services in accordance with applicable
standards and regulations.
2.
3.
Page 10.17-1
b.
4.
5.
2.
3.
b.
c.
d.
e.
Page 10.17-2
4.
2.
3.
4.
b.
5.
b.
Page 10.17-3
c.
2.
Quality of suppliers
requirements;
products/
services
satisfies
VAECO
b.
10.17.5
1.
2.
ARCHIVES
1.
2.
Page 10.17-4
10.18
10.18.1
PURPOSE
To ensure the certificated facilities and non-certificated facilities (contractors)
are properly controlled.
10.18.2
SCOPE
This procedure shall be applied for evaluating, approving and monitoring
contractors for work contracted to them by VAECO.
10.18.3
RESPONSIBILITIES
1.
2.
10.18.4
b.
The QA Director is responsible for ensuring that all the contractors are
properly evaluated and approved before the maintenance, preventive
maintenance, repair and special service being performed by the
contractor.
PROCEDURES
2.
2.
3.
a.
b.
c.
d.
Page 10.18-1
4.
5.
6.
7.
a.
b.
The certificate is valid within one year since the date of issuance. The
original certificate will be sent to the contractor and its copy is retained at
the Audit division.
2.
EGD or respective CMC will issue EO/ Worksheet for the work to be
performed by the contractor. The EO/ Worksheet shall specify the
work requirements and be sent to the contractor together with any
referred maintenance data.
b.
c.
d.
b.
c.
Page 10.18-2
3.
4.
5.
b.
2.
3.
The evaluation and approval process is the same as for a new applicant.
10.18.5
b.
c.
d.
2.
3.
The staff of Audit division informs the newly issued list of approved
contractors and uploads it on VAECO website.
ARCHIVES
1.
2.
The audit report and corrective action request will be kept at the Audit
division at least 2 years from the date of corrective action acceptance.
3.
Page 10.18-3
10.19
10.19.1
PURPOSE
To ensure approval certificates granted for VAECO by the aviation
authorities, international organization and customer are handled IAW
applicable requirements.
10.19.2
SCOPE
This procedure is applied to handle VAECO approval certificate granted by
Aviation authorities, international organization and customer.
10.19.3
10.19.4
RESPONSIBILITY
1.
2.
PROCEDURES
1.
2.
Initial application
a.
Evaluation stage
When corporation business is needed, BDD will inform QAD the
name of jurisdiction unit, scope of certificate, and anticipate date
of receiving certificate to QAD. After receiving this requirement,
QAD will contact and submit the intention jurisdiction unit, and try
to acquire the related procedures and requirements for initial
application. If the certified standards and applied procedures
need to be purchased, BDD is responsible to purchase the
required documents and books.
Quality audit section is responsible for contacting the jurisdiction
unit to clarify the application procedures and related regulations,
then evaluate the prepared operations, and estimate the
application cost and schedule. The evaluation results will be
submitted with Recommendation Letter.
After the Recommendation Letter is approved, Quality audit
section will follow the applicable procedure to fill in the necessary
forms and collect the related information and documents. Then,
apply to the jurisdiction unit with formal letter and the above
information.
Quality audit section should follow-up this application case until it
is approved, and will keep in touch with the jurisdiction unit. If
there is need to pay for the application, BDD is responsible for
the payment.
Page 10.19-1
b.
Preparation stage
After the Recommendation Letter is approved, Quality audit
section should convene the related departments to precede the
preparation process, including the revision of SOP and
performance the related training.
Quality audit section will ask the related departments to revise
the SOP, and add the compliance statements in the contents
according to regulations or standards of jurisdiction unit.
Quality audit section should arrange and conduct the necessary
training about the regulations and procedures of the jurisdiction
unit, and request the management department and working
personnel to attend the training.
If the jurisdiction unit request VAECO to assign the certified
personnel to perform the specific job, the head of department
should submit the qualified authorized personnel to QAD for
reviewing. The Quality audit section will prepare the authorized
personnel roster.
Quality audit section should provide the required document, and
ensure the jurisdiction unit accepts the information. If surveillance
is requested by the jurisdiction unit, Quality audit section should
negotiate the schedule.
c.
Audit Stage
When the jurisdiction unit precedes audit operations, the
department should assign the personnel to answer the auditors
questions. If there is Non-conformity items raised by the auditor,
Quality audit section should record and ask the related
departments to resolve it.
Quality audit section should notify the related departments to
reply the corrective actions within time limit. The actions should
be checked and reviewed by Quality audit section first, and then
reply to the certificate authority.
d.
3.
Page 10.19-2
should collect the required document, and fill in the application form
according to the procedures of certificate authority. Then, formally apply
to certificate authority within the time table, and confirm the certificate
authority accepts the application.
4.
10.19.5
Surrender the certificate: When BDD inform that there is no need to keep
the certificate, Quality audit section should write the letter to the
certificate authority for certificate surrender and return the certificate as
required by the authority.
ARCHIVES
Copies of original certificates are archived at Audit and Standard Division.
Page 10.19-3
10.20
CONCESSION
PROCEDURES
10.20.1
PURPOSE
FOR
DEVIATION
FROM
ORGANISATIONS
SCOPE
This procedure is applied for deviation from VAECO procedures provide that
applicable regulations are still kept compliance with.
10.20.3
10.20.4
RESPONSIBILITY
1.
2.
PROCEDURES
b.
2.
3.
Page 10.20-1
10.20.5
1.
2.
3.
ARCHIVES
All documents related to concession approval, control process shall be kept
at QAD at least 2 years since approval date.
Page 10.20-2
10.21
QUALITY MONITORING
10.21.1
PURPOSE
SCOPE
This procedure is applied to all maintenance activities in VAECO.
10.21.3
10.21.4
RESPONSIBILITY
1.
2.
PROCEDURE
1.
b.
c.
d.
e.
f.
g.
2.
The QC division of the QAD shall arrange QC staff to perform the daily
monitoring according to the Monitoring checklist during the maintenance
activities.
3.
4.
5.
Page 10.21-1
6.
10.21.5
ARCHIVES
The Non-conformity and report of remedial actions shall be archived at least
3 years at QC division.
Page 10.21-2
10.22
10.22.1
PURPOSE
To establish policy and detective method, remedy and repetition prevention
of maintenance error/ violation, in order to improve quality, safety in
maintenance activities.
10.22.2
SCOPE
This procedure applies for aircraft, components/ engine maintenance
activities at all VAECO maintenance centers/ departments.
10.22.3
10.22.4
RESPONSIBILITY
1.
2.
b.
3.
4.
GENERAL
10.22.4.1 Definition
1.
Installation Error
b.
Servicing Error
c.
Repair Error
d.
e.
f.
g.
h.
Other.
Page 10.22-1
2.
3.
a.
b.
b.
c.
Aircraft Design/Configuration/Parts
d.
Job/Task
e.
Technical Knowledge/Skills
f.
Individual Factors
g.
Environment/Facilities
h.
Organizational Factors
i.
Leadership/Supervision
j.
Communication
k.
Other.
2.
3.
4.
Page 10.22-2
10.22.5
a.
b.
c.
PROCEDURES
2.
3.
b.
c.
b.
The investigation should include but not limit to the following methods:
a.
b.
c.
d.
4.
5.
In the case Safety Division staff is not available for investigation due to
working shift or geographical location, the investigation shall be
performed by respective Quality Control Division and/or relative SAG
IAW paragraphs 2, 3 and 4 of 10.22.5.2 of this procedure. The MEDA
Page 10.22-3
7.
b.
c.
d.
e.
For other staff error/ violation and RTS staff error/ violation which
does not require immediately preventive action, the monthly
evaluation result list should be sent to Human Resource for
appropriate actions.
8.
Once all of the interviews/ investigation have taken place, Safety Division
shall update data to a database.
9.
2.
Page 10.22-4
b.
c.
d.
2.
10.22.6
b.
c.
d.
e.
f.
ARCHIVES
Records related to maintenance error investigation, remedial action,
prevention shall be retained at Safety Division of QAD at least 02 years since
the closed date of the occurrence/ events.
Page 10.22-5
10.23
ASSESSOR QUALIFYING
10.23.1
PURPOSE
SCOPE
This procedure applies for assessment of assessor candidate regarding to
technical knowledge and VAECO procedures/ requirements.
10.23.3
10.23.4
10.23.5
GENERAL
1.
2.
b.
ASSESSOR DUTIES
1.
2.
ASSESSOR AUTHORITIES
Within endorsed scope approved rating, independently performing the
assessment.
10.23.6
PREREQUISITE REQUIREMENTS
1.
2.
Technical Assessor
a.
b.
c.
d.
b.
c.
Page 10.23-1
10.23.7
d.
e.
f.
PROCEDURE
1.
2.
10.23.8
b.
The Quality Audit Division shall collect records from the candidate,
preliminary assess and schedule an interview (if requested by
Quality Assurance Director).
c.
d.
b.
ARCHIVES
1.
2.
Page 10.23-2
10.24
QUALIFYING EXAMINATION
10.24.1
PURPOSE
SCOPE
This procedure applies for the multiple-choice and interview exam
preparation and assessment to qualify the maintenance staff.
10.24.3
RESPONSIBILITY
The assigned staff of QAD has responsibility for multiple-choice and interview
exam preparation and arrangement.
10.24.4
PROCEDURE
The Quality Assurance staff should select the questions from, but not
limited to, the accepted question banks. The question level is based on
ATA 104.
2.
The number of question and level for technical exam is as the following:
a.
For initial and renewal exam of component Inspection and RTS staff:
50 level 4 questions.
b.
c.
d.
For initial and renewal exam of IFE repair staff: 50 level 2 questions.
b.
c.
d.
e.
f.
g.
h.
i.
Page 10.24-1
4.
For the Technical subject, within the scope of authorization applied, the
interview/ practical assessment shall cover 06 criterion below:
a.
b.
c.
d.
e.
f.
Category
Assessment content
A.1A.18
B1-Airframe
B1-Powerplant
B2-Electrical
B2-Avionic
ARS
A/C repair
Page 10.24-2
2.
10.24.5
2.
The QAD staff will review the candidate answers. The pass mark of the
multiple-choice exam is 75%.
3.
4.
If the candidate does not pass all required exams, his/ her pass result
will be reserved within 06 months for multiple-choice exam and within 06
months for interview exam.
5.
6.
7.
ARCHIVES
1.
2.
Page 10.24-3
10.25
10.25.1
PURPOSE
To ensure the temporary authorization is granted in compliance with
applicable requirements.
10.25.2
SCOPE
This procedure applies for the temporary authorization to perform unforeseen
event at the out-station.
10.25.3
RESPONSIBILITY
The QA Director or delegated person has responsibility for approving the
dispensation for appropriate maintenance staff.
10.25.4
PROCEDURE
1.
2.
Candidate shall contact the MCC to inform about the defect of aircraft
and contact the respective Technical Planning Division to request a
technical assistance if necessary.
3.
If the defect has been determined, the candidate shall contact directly
QA Director or delegated person to request a dispensation.
4.
5.
6.
7.
8.
Page 10.25-1
10.25.5
ARCHIVES
The approved Dispensation (VAECO Form 2052) is kept at the respective
QC Division. Every month all approved Dispensations are sent to QA Division
for archive at least 2 years since approval date.
Page 10.25-2
10.26
INSTRUCTOR QUALIFYING
10.26.1
PURPOSE
SCOPE
This procedure is applied for VAECO instructor qualifying.
10.26.3
INSTRUCTOR CATEGORY
1.
b.
c.
d.
e.
f.
g.
h.
SMS instructor
i.
Specialized instructor
j.
k.
l.
m. AMASIS instructor
2.
3.
b.
Components maintenance
b.
c.
Structure repair
d.
e.
Borescope inspection
f.
Standard practise
g.
Ground handling
Page 10.26-1
10.26.4
h.
EWIS, CDCCL
i.
10.26.5
QUALIFYING PROCEDURE
2.
b.
Demo instruction
Demo instruction subjects/ content decided by qualification
board, based on the random pickup from the scope of
candidates application (at least 04 subjects/ ATAs for basic/ type
training).
Each candidate shall be assessed in a period of maximum 08
hours.
c.
Page 10.26-2
3.
When candidate meets all requirements, the Quality Audit Division shall
issue the Instructor Approval (VAECO Form 8019) with detail functions
to Quality Director for approval.
4.
For subjects within CAAV approved rating, QAD will submit a list of
instructor together with related records/ certificates (as required) to
CAAV for approval.
5.
10.26.6
1.
2.
3.
4.
ARCHIVES
Instructor qualifying records shall be kept on file in Quality Assurance
Department for two years after the termination of instructor approval.
Page 10.26-3
PART 11
Page 11-1
11.1
11.1.1
PURPOSE
11.1.3
RESPONSIBILITY
1.
2.
PROCEDURE
1.
2.
3.
4.
b.
b.
skill
c.
license
d.
experience
QAD shall determine the minimum requirements for each position based
on the following factor:
a.
b.
c.
Page 11.1-1
11.2
11.2.1
PURPOSE
11.2.2
1.
2.
RESPONSIBILITIES
1.
2.
3.
4.
11.2.3
b.
c.
b.
Training Center:
a.
Ensuring that the training program and its procedures are used
appropriately.
b.
b.
PROCEDURE
1.
New employee joins the company: HRD must assign each new
employee an appropriate job position.
b.
Page 11.2-1
c.
2.
3.
4.
a.
b.
c.
HRD will schedule the employee for classes listed on the Employee
Training Plan, make master training plan, and send it to Training
center.
d.
Implementing training.
Training center implements training courses and send training result
back to HRD to update database.
5.
6.
b.
Page 11.2-2
Training result from Training center and examination result from QAD
(including employee remedial training courses) will be updated into
individuals training record by HRD.
7.
11.2.4
ARCHIVES
1.
b.
2.
Page 11.2-3
11.3
11.3.1
PURPOSE
SCOPE
This procedure is applied for training course arrangement activities.
11.3.3
RESPONSIBILITY
The Training Division/ Administrative Division/ Southern Training Division are
responsible for arranging training courses.
11.3.4
PROCEDURE
Training courses are arranged by the TC based on approved annual training
plan or request from HRD or from other departments/centers of VAECO or
from Customers.
11.3.4.1
b.
2.
3.
The HRD is responsible to make sure that all the attendant meet the
prerequisite of the training course before providing the properly trainee
list to the TC. Any attendant that does not meet the prerequisites will not
be qualified as completion of the training course.
4.
5.
6.
Except special cases, within 10 working days after the training course is
completed, the Training Division/ Southern Training Division shall
prepare a Training Course Report (VAECO Form 8014) and submit to
Page 11.3-1
the Training Division manager for review then to the TCD for issuing
Certificates/ Attestations (VAECO Form 8001/8002) IAW Procedure
11.10, if requested.
7.
11.3.4.2
11.3.5
The TCD shall send a Training Course Report (VAECO Form 8014) and
Certificates/ Attestations- VAECO Form 8001/8002 (if any) to the HRD/
Customer.
2.
3.
4.
Except special cases, within 10 working days after the training course is
completed, the Administrative Division manager shall prepare a Training
Course Report (VAECO Form 8014) attached with certificates (if any)
and submits to the TCD.
5.
The TCD shall send the Training Course Report (VAECO Form 8014)
and certificates (if any) to the HRD.
ARCHIVES
The records related to training course arrangement are kept IAW SOP 11.9.
Page 11.3-2
11.4
11.4.1
PURPOSE
SCOPE
This procedure is applied for training courses preparation.
11.4.3
RESPONSIBILITY
The Training Division/ Administrative Division/ Southern Training Division are
responsible for preparing training courses.
11.4.4
PROCEDURE
11.4.4.1
2.
3.
4.
5.
6.
11.4.4.2
a.
b.
c.
b.
Manuals/requirements of Authorities/QAD/Customer
b.
c.
d.
The Training Division shall submit training materials to the TCD for
acceptance and/ or approval applying process, if necessary.
Page 11.4-1
11.4.4.3
a.
b.
c.
2.
3.
4.
2.
3.
11.4.5
b.
c.
b.
c.
If training courses are implemented at a location other than the TC, the
Administrative Division/ Southern Training Division cooperates with incharge person authorized to prepare for training as required above.
ARCHIVES
The records related to training course preparation are kept IAW SOP 11.9.
Page 11.4-2
11.5
11.5.1
PURPOSE
SCOPE
This procedure is applied for training course implementation.
11.5.3
11.5.4
RESPONSIBILITY
1.
2.
PROCEDURE
1.
2.
3.
b.
c.
Register attendance trainees and ensure trainees sign and fill all
information to Participant Data Collection (VAECO Form 8006) and
Training Attendance Record (VAECO Form 8008)..
d.
e.
f.
g.
b.
c.
Page 11.5-1
4.
Trainees should:
a.
Obey all current regulations of the VAECO and the TC. All cases of
regulation violation will result in penalty IAW current regulations
b.
c.
d.
Ask instructor for leave and the Training Division/ Southern Training
Division or the TCD for absence from the training course.
If trainee does not attend the training course less than 8 training
hours (one day) without permission, he/she will be recorded in a
Training Record, forbidden to attend training courses and exams
arranged by the TC for 06 months.
If trainee does not attend the training course more than 8 training
hours (one day) or whole training course (regardless the number
of training hours) without permission, he/she will be recorded in a
Training Record, forbidden to attend training courses and exams
arranged by the TC for 18 months.
Forbidden time is calculated from the end of the course that
trainee does not attend without leave.
e.
11.5.5
Sign and fill all necessary information into training course forms.
ARCHIVES
The records related to training course implementation are kept IAW SOP
11.9.
Page 11.5-2
11.6
EXAM ARRANGEMENT
11.6.1
PURPOSE
SCOPE
This procedure is applied for exam arrangement activities of the TC.
11.6.3
RESPONSIBILITY
The Training Division/ Southern Training Division are responsible for
arranging exams IAW this procedure.
11.6.4
PROCEDURE
11.6.4.1
Exam arrangement
1.
Exams are arranged IAW the approved Training Course Plan (VAECO
Form 8007) or by an order of the TCD to evaluate knowledge/ skill/
experiences. Test of Aviation English-DOCWISE (TOEFA) is arranged in
order to evaluate capability of understanding, reading and writing
Techinical Aviation English of technicians.
2.
3.
4.
11.6.4.2
a.
b.
Trainee can retake failed subjects for one time only. The answers of
questions in retaking exam must be different at least 75% from the first
exam.
2.
3.
If trainee fails the retaking exam, he/she must wait for at least 3 months
since the latest exam and report to his/her Director for registration with
Page 11.6-1
the HRD or TCD and will be arranged by the HRD to learn the failed
subjects and take respective exam again.
11.6.5
4.
If trainee have learned again but still failed at respective exam (both the
first exam and exam retake), he/she must report to his/her Director for
registration with the HRD or TCD and will be arranged by the HRD to
learn entire the training course for second time.
5.
If the trainee cannot pass this training course, the Company leaders will
be informed for further action.
ARCHIVES
The documents related to exam arrangement are are kept IAW SOP 11.9.
Page 11.6-2
11.7
EXAM PREPARATION
11.7.1
PURPOSE
SCOPE
This procedure is applied for exam preparation activities of the TC.
11.7.3
RESPONSIBILITY
The Training Division/ Southern Training Division and assigned assessors
are responsible for preparing exam materials and location IAW this
procedure.
11.7.4
PROCEDURE
11.7.4.1
2.
3.
b.
c.
4.
5.
b.
Questions are chosen from the Question Bank of the training course,
in such a way that questions stick close to knowledge/skill that
trainees have been learnt.
c.
Page 11.7-1
d.
11.7.4.2
2.
3.
11.7.5
b.
c.
d.
b.
c.
ARCHIVES
The records related to exam preparation are kept IAW SOP 11.9.
Page 11.7-2
11.8
EXAM IMPLEMENTATION
11.8.1
PURPOSE
SCOPE
This procedure is applied for exam implementing activities of the TC.
11.8.3
RESPONSIBILITY
1.
2.
11.8.4
PROCEDURE
11.8.4.1
Exam Implementation
1.
2.
Present at least 5 minutes prior to the exam and check exam room,
if exam room is not suitable for the exam, inform the Administrative
Division/ Southern Training Division Manager of non-conformity for
further actions.
b.
c.
d.
e.
f.
g.
After exam completion, tidy up, return exam room to original status
b.
c.
Page 11.8-1
d.
11.8.4.2
2.
b.
c.
b.
c.
d.
e.
f.
g.
h.
i.
Page 11.8-2
11.8.5
ARCHIVES
The records related to exam implementation are kept IAW SOP 11.9.
Page 11.8-3
11.9
11.9.1
PURPOSE
This procedure stipulates regulations of completion and storage of Training
Records.
11.9.2
SCOPE
This procedure is applied for training record managing activities of the TC.
11.9.3
RESPONSIBILITY
The Training Division/ Administrative Division/ Southern Training Division are
responsible for completing and storing Training Records IAW this procedure.
11.9.4
PROCEDURE
11.9.4.1
b.
2.
3.
4.
5.
6.
a.
b.
c.
d.
e.
f.
g.
h.
Page 11.9-1
11.9.4.2
a.
Title, code and date of performed training course or title, code and
date of performed exam (applied for TOEFA Records).
b.
c.
d.
e.
f.
2.
b.
3.
Exam Records are stored in file cabinets and arranged to files with
label of title and time frame of performed training courses. TOEFA
Records are stored in specified file cabinets.
b.
4.
Page 11.9-2
11.10
11.10.1
PURPOSE
This procedure stipulates regulations for issuance of certificates/ attestations.
11.10.2
SCOPE
This procedure is applied for certificate/ attestation issuing activities of the
TC.
11.10.3
11.10.4
RESPONSIBILITY
1.
2.
PROCEDURE
2.
3.
b.
c.
Page 11.10-1
5.
If a trainee only completes a part of the training course and have get
permission of the TCD, his/her training result can be reserved for 12
months from date of training course complete. Before the end of
reserved period, he/she must register with the Training Division/
Southern Training Division to learn remaining part of the training course.
If all the requirements of the training course are met, he/she will be
qualified as completion of the training course and can receive a
Certificate/Attestation (VAECO Form 8001/8002).
11.10.5
1.
2.
3.
ARCHIVES
The original Certificates/ Attestations are sent to HRD.
The copy of Certificates/ Attestations shall be kept at Training Division of the
TC at least 5 years since the training course completion.
Page 11.10-2
11.11
11.11.1
PURPOSE
SCOPE
This procedure is applied for training activities reviewing of the TC.
11.11.3
RESPONSIBILITY
The Training Division manager is responsible for reviewing training activities
of the TC IAW this procedure.
11.11.4
PROCEDURE
1.
11.11.5
b.
c.
d.
Training Records.
e.
Training/exam materials.
f.
2.
3.
Based on the review report of the Training Division manager, the TCD
will consider and direct the related division/personnel to implement all
corrective actions for improving the quality of the training activities in the
TC including procedures amendment suggestion (if necessary).
ARCHIVES
The records related to training review activities are kept at Training Division
of the TC at least 5 years after reviewing completion.
Page 11.11-1
PART 12
SPECIFIC PROCEDURES
FOR VNA
Page 12-1
12.1
12.1.1
PURPOSE
To establish the procedure and requirements for evaluating and
implementing of Airworthiness Directive and Mandatory/ Alert SB (hereafter
called AD) on VNA aircrafts and components.
12.1.2
SCOPE
This procedure is applied for evaluating, implementing of AD on VNA
aircrafts and components
12.1.3
RESPONSIBILITY
1.
b.
2.
3.
Director of LGD is responsible for supplying components/ material/ Toolequipment for implementing AD on-wing and ensuring all ADs applicable
to VNA components and in stock or shop visit (outside VAECO) shall be
implemented.
4.
12.1.4
PROCEDURES
12.1.4.1
AD acquisition
12.1.4.2
1.
The EGD delegates the qualified engineering staff to check the EASAs
website, FAAs website on a daily basis to ensure the on time receiving
of emergency ADs.
2.
EASA: EGD downloads the ADs issued by EASA from its website
once every two weeks;
b.
FAA: EGD downloads the ADs issued by FAA from its website once
every two weeks.
b.
c.
Page 12.1-1
2.
12.1.4.3
12.1.4.4
b.
It has not been clearly classified or its effectively has not been
determined yet.
AD detailed evaluation
1.
2.
The ADs, which are issued by different Authorities but have the
same content/requirements.
b.
c.
3.
4.
b.
c.
d.
b.
c.
Page 12.1-2
d.
Issue EO Spare & Tool List (ESTL VAECO Form 3010) to order
necessary spare parts, materials and tools; The necessary spare
parts, materials and tools used for each EO shall be entered in
AMASIS.
e.
f.
g.
h.
2.
12.1.4.5
EGD shall:
a.
b.
c.
3.
4.
b.
2.
Page 12.1-3
12.1.5
a.
b.
3.
4.
ARCHIVES
1.
2.
Page 12.1-4
12.2
12.2.1
PURPOSE
To establish the procedure and requirements
implementing SB on VNA aircrafts and components.
12.2.2
for
evaluating
and
SCOPE
This procedure is applied for evaluating, implementing of SB on VNA aircrafts
and components
12.2.3
RESPONSIBILITY
1.
2.
3.
Director of LGD is responsible for supplying components/ material/ Toolequipment for implementing SB on-wing and ensuring all SB applicable
to VNA components in stock or shop visit (outside VAECO) shall be
implemented.
4.
12.2.4
PROCEDURES
12.2.4.1
SB acquisition
1.
2.
12.2.4.2
AD/SB Control Team Leader acquires SBs from the following sources:
a.
VNA Library;
b.
AD/SB Control Team Leader updates the List of New SBs whenever
acquires new SBs.
SB preliminary evaluation
1.
The AD/SB Control Team Leader sort the new SBs and forward them to
applicable team of Engineering Division.
2.
b.
c.
Page 12.2-1
12.2.4.3
12.2.4.4
SB detailed evaluation
1.
The SBs which classified N/A is not necessary for detailed evaluation.
2.
3.
b.
c.
d.
4.
5.
6.
7.
Page 12.2-2
2.
12.2.4.5
b.
Issue and get approval for EO, ESTL. EO and all spares/ materials
and equipment, tools required to perform the EO shall be entered
the AMASIS;
c.
d.
Record information in List of SBs for Aircraft and List of SBs for
Aircraft Component.
b.
c.
3.
EGD shall monitor the SB implementation, report the result to the aircraft
manufacturer and VNA to update operational and maintenance
documents
4.
b.
12.2.5
2.
3.
ARCHIVES
1.
Preliminary Evaluation sheet and SB Evaluation Sheet (Form VNA-TEF64) are archived in EGD at least two years after aircraft out of service.
2.
List of SBs for Aircraft and List of SBs for Aircraft Components are
located in VAECO ENGINEERING folder in the host computer of EGD.
3.
Evaluated SBs (paper copy) are collected by AD/SB Control Team and
send to VAECO Technical Library for archives.
Page 12.2-3
12.3
12.3.1
PURPOSE
To establish the procedure and requirements for controlling of AD, SB, MOD
and EO compliance.
12.3.2
SCOPE
This procedure is applied for controlling of AD, SB, MOD and EO
implementation on VNA aircrafts and components
12.3.3
RESPONSIBILITY
1.
2.
12.3.4
PROCEDURES
12.3.4.1
CONTROL OF AD COMPLIANCE
1.
2.
CONTROL OF AD
COMPONNENTS
COMPLIANCE
FOR
AIRCRAFT,
ON-WING
a.
b.
c.
Monthly, EGD should send the list of ADs (applied to VNA aircraft) to
inform VNA Technical Department the compliance status.
b.
c.
For the components which the AD are still OPEN, EGD re-evaluate
schedule. If necessary, request LGD adjust schedule in order to
ensure the AD will be complied on time for all components.
d.
Monthly, EGD send the list of ADs for component to inform VNA
Technical Department the compliance status.
Page 12.3-1
e.
12.3.4.2
CONTROL OF SB COMPLIANCE
1.
2.
CONTROL OF
COMPONENT
SB
COMPLIANCE
FOR
AIRCRAFT,
ON-WING
a.
b.
c.
For the SB which still OPEN in AMASIS, EGD shall monthly check
and adjust schedule if necessary.
d.
b.
c.
12.3.4.3
For the components which the SB are still OPEN, re-evaluate and
request LGD to adjust schedule if necessary.
CONTROL OF MODIFICATIONS
1.
For the modifications linked with aircraft SB, after SB has been closed in
AMASIS, modification will be automatically closed.
2.
3.
4.
Page 12.3-2
12.3.4.4
CONTROL OF EO COMPLIANCE
EGD is responsible to monitor the compliance of EO IAW the specified
deadline. The compliance of EO for each A/C is updated and controlled in
AMASIS.
Page 12.3-3
12.4
12.4.1
PURPOSE
SCOPE
This procedure is applied for VNA engines.
12.4.3
RESPONSIBILITY
The Director of EGD is responsible for implementing of this procedure.
12.4.4
PROCEDURES
12.4.4.1
12.4.4.2
1.
2.
2.
12.4.4.3
12.4.4.4
b.
2.
3.
4.
Page 12.4-1
reports are also archived in PDF file and numbered in according to the
week order.
2.
3.
Page 12.4-2
12.5
12.5.1
PURPOSE
To establish a procedure to set up and control of aircraft configuration
(KARDEX) in AMASIS system for VNA.
12.5.2
SCOPE
This procedure is applied for all VNA aircraft.
12.5.3
RESPONSIBILITY
1.
b.
c.
2.
3.
12.5.4
PROCEDURES
12.5.4.1
2.
3.
4.
a.
b.
c.
d.
b.
Page 12.5-1
12.5.4.2
12.5.4.3
2.
b.
Page 12.5-2
12.6
12.6.1
PURPOSE
To establish a procedure to set up technical management system for new
aircraft of VNA.
12.6.2
SCOPE
This procedure is applied for all VNA aircraft.
12.6.3
RESPONSIBILITY
The Director of EGD is responsible for implementing of this procedure.
12.6.4
PROCEDURES
12.6.4.1
12.6.4.2
1.
2.
b.
c.
d.
3.
4.
2.
3.
4.
5.
6.
7.
8.
Page 12.6-1
12.6.4.3
2.
3.
Page 12.6-2
12.7
12.7.1
PURPOSE
To establish a procedure to monitor the system condition of VNA aircraft.
12.7.2
SCOPE
This procedure is applied to system condition monitoring for all VNA aircraft.
12.7.3
RESPONSIBILITY
The Director of EGD is responsible for implementing of this procedure.
12.7.4
PROCEDURES
12.7.4.1
2.
GARTHER INFORMATION
Bi-weekly, the following information is collected for evaluation:
3.
a.
b.
c.
d.
e.
4.
a.
b.
c.
12.7.4.2
Page 12.7-1
a.
Implementation of modifications.
b.
c.
d.
e.
Page 12.7-2
12.8
12.8.1
PURPOSE
To ensure all necessary spare parts, materials, tools and equipment (preload
requirements) are adequate before performing of any maintenance activities.
12.8.2
SCOPE
This procedure is applied to prepare preload requirements for the
maintenance of VNA aircrafts.
12.8.3
RESPONSIBILITY
1.
b.
c.
preload
requirements
to
perform
2.
[Deleted]
3.
4.
5.
b.
12.8.4
PROCEDURE
12.8.4.1
General
1.
2.
The following type are used to defined spare part/ materials, tools and
equipment required or may be required to perform a maintenance tasks in
the AMASIS:
a.
CO: material (including Oil, Fuel, Hydraulic fluid, lock wire, cloth) mandatory item.
b.
Page 12.8-1
c.
d.
e.
12.8.4.3
For routine tasks, Maintenance planner of EGD bases on AMS and CMS
manuals and the related maintenance data such as AMM, IPC to define
the requirements of spares/ materials and tools/ equipment (preload
requirements) for each AMS and CMS tasks and enter the AMASIS.
2.
3.
For SRO and other defect rectification work. the assigned staff of
respective RMC/ BMC where issues SRO, NRC or raises ADD bases on
related maintenance data such as SRM, AMM, IPC to define preload
requirements and enter the AMASIS.
4.
2.
3.
For WPs/ WOs issued by EGD, the Maintenance planner of EGD shall
review preload requirements if the AMS, CMS or related maintenance
data are revised then update all the changes in tools/ equipment and/ or
part/ materials in AMASIS. EGD shall re-issue lists of spares/ materials
and tools/ equipment and inform to LGD and/or respective CMC for
preparing.
4.
For WOs issued by MCC, the Maintenance planner of MCC shall review
preload requirements if the AMM, IPC and other maintenance data are
revised then update all the changes in tools/ equipment and/ or part/
materials in AMASIS. MCC shall inform all concerning changes to LGD
and/or respective CMC for preparing..
Page 12.8-2
5.
12.8.4.4
2.
b.
c.
d.
e.
Page 12.8-3
12.9
12.9.1
PURPOSE
To ensure all aircraft maintenance requirements are controlled IAW the
applicable regulation requirements.
12.9.2
SCOPE
This procedure is applied to all maintenance activities on the VNA A/C.
12.9.3
RESPONSIBILITY
1.
The Director of EGD is responsible for controlling the AMS and CMS;
preparing and scheduling to perform work packs (WPs); issuing Work
Order to MCC for deploying..
2.
3.
4.
12.9.4
PROCEDURE
12.9.4.1
General
1.
2.
AMASIS system is used to control the performance of the AMS and CMS
tasks. If there is a difference between the information in AMASIS and the
paper records the information in paper records is considered as priority.
3.
Line checks,
b.
Base checks,
c.
4.
The line checks are defined as Pre-flight/ Transit check, Terminal/ Daily
check, Weekly check, Line check, Phase check (except A12)
5.
The base check is defined as check Phase check A12, 2A, 4A, C, 2C
6.
7.
a.
b.
Page 12.9-1
12.9.4.2
a.
Engineering Orders;
b.
2.
3.
MCC shall control all line checks (except preflight, transit and terminal/
daily checks) and all assigned OPM requirements (AMS/ CMS OPM
tasks, SROs...). EGD shall assign all OPM requirements which have
interval less than A check or equivalent (750FH/ 04MO) to MCC for
managing. EGD shall control all OPM requirements other than those
assigned to MCC and issue WO to MCC 10 days prior to the deadline for
deployment.
4.
MCC shall issue WO to perform all line checks (except line checks to be
performed every flight or daily) and managed OPM requirements with
interval more than daily. MCC shall check preload requirements and
schedule all issued or assigned WOs and send to appropriate
maintenance center for performance.
5.
Assigned TPD shall control all daily/ terminal checks and other OPM
requirements with interval not more than daily and ensure that they are
not due at outstation where does not have capability to perform.
6.
MCC shall determine which line checks and another OPM requirements
for each A/C to be entered in OPM Requirement Control Sheet (VAECO
Form 1003) and issue the prepared Control Sheet to relevant RTPD for
placing on technical log book of respective A/C.
7.
Daily, the schedule of all WOs to be performed on the following day for
appropriate maintenance center (Work For Today sheet) shall be
prepared by the MCC and send to TPD of HAN and HCM and DAD RMC
and CIMC for deployment. MCC shall ensure that all WOs are not due at
outstation where does not have capability to perform those WOs.
8.
At the shift beginning the respective RTPD shall send the daily schedule
to squad manager/ shift leader for assigning the work to maintenance
team/ staff.
9.
The RTS staff shall perform the assigned line check, WO and record in
the relevant technical log page and WO (if any) and then enter date,
technical log page number, next due and stamp in the OPM Requirement
Control Sheet (if the requirement is specified in the Control Sheet).
Page 12.9-2
10. The RTS staff shall review all line check deadlines before release the
A/C to service to ensure they have enough time for the A/C returned to
the station that can perform the due line check. The RTS staff shall
immediately notify the respective RTPD and MCC of any line checks that
could not be performed as requested due to any reason.
11. When an OPM requirement needs to be performed but there is not a WO
RTS staff shall inform to respective TPD and MCC for issuing WO for
performance.
12. Only inspection/ maintenance due to any deferred defects shall be
entered in OPM Requirement Control Sheet by the RTS staff during
ramp maintenance.
13. When an OPM Requirement is closed or raised the RTS staff shall fill in
VAECO Form 5004 (Out of Phase Maintenance Requirement Notice)
and send to MCC by hand/ fax/ scan and e-mail to assigned message
box mcc on VAECO Website.
12.9.4.3
The EGD shall contact VNA for the information of 4 month base check
plan, request changes to the plan if the plan is not suitable with the
VAECO and update the plan to the VAECO website.
2.
All tasks with respective letter check and/or routine tasks (in the
AMS/ CMS) with interval/ threshold required to perform same as the
interval of the base check.
b.
3.
4.
The respective TPD must enter performance date and all necessary
information of each task/ WO in the AMASIS as soon as possible and no
later than 12 hours after the task/ WO is completed.
5.
Page 12.9-3
b.
6.
12.9.5
If the task is due and could not be withdrawn from the WP or whole
WP could not be performed before the deadline, the MCC shall
inform to EGD for composing variation/ concession request IAW
SOP 12.11.
ARCHIVE
The Out-Of-Phase Maintenance Requirement Control Sheets are removed
from the Technical Log book when a next base check of the A/C is performed
and kept in the respective work package.
Page 12.9-4
12.10
12.10.1
PURPOSE
To ensure the information of maintenance activities and spares is updated
into AMASIS adequately, accurately and in time IAW VAECO and VNA
requirements.
12.10.2
SCOPE
This procedure is applied for controlling maintenance activities and spares
information of VNA aircraft and component in AMASIS.
12.10.3
RESPONSIBILITY
1.
2.
12.10.4
b.
c.
b.
PROCEDURE
12.10.4.1 General
VAECO utilizes AMASIS of VNA to support maintenance operation
information control.
1.
2.
b.
c.
d.
Page 12.10-1
e.
3.
2.
EGD shall
a.
Enter information about ADs, SBs, EOs, AOTs applied for VNA
aircraft/ aircraft components into AMASIS, including reference
numbers, titles, due dates, manpower, requirements of tools/
equipment and spare parts/ materials, and related information.
b.
c.
Control aircraft configurations and update information of subassemblies/ components into AMASIS.
d.
e.
3.
4.
LGD shall
a.
b.
c.
d.
e.
Page 12.10-2
f.
5.
6.
7.
8.
9.
BMC shall
a.
b.
c.
d.
RMC shall
a.
Daily update information of route, flight time, landing cycle, engine oil
uplift and fuel uplift for each flight
b.
c.
CMC shall
a.
b.
CIMC shall
a.
b.
The AMASIS user shall ensure that the information updated in AMASIS
is adequate and accurate as specified in the maintenance record.
Page 12.10-3
12.11
12.11.1
PURPOSE
To establish the procedure for proposing and controlling variation/
concession for VNA A/C.
12.11.2
SCOPE
This procedure is applied for proposing and controlling of variation/
concession in maintenance for VNA A/C.
12.11.3
RESPONSIBILITY
1.
12.11.4
b.
2.
3.
4.
PROCEDURES
b.
Create and send the VARIATION REQUEST (Form CAAV/FSSDAIR 042) associated with supporting documents to the Safety
Division of QAD, include but not limited to:
Spare part/ tool confirmation,
Request for Supply (VAECO Form 4023),
Purchase Order of LGD
Aircraft current status: flight hours, flight/engine cycle,
Expected tasks performing date.
c.
2.
Page 12.11-1
If an cabin interior/ IFE ADD can not be rectified on time which caused
by VAECO, CIMC shall
a.
Inform VNA MOC the need for concession and get documented
request (Such as SITA, Fax, Email).
b.
Create and send the CONCESSION REQUEST (Form CAAV/FSSDAIR 040) associated with supporting documentations to the QC HAN
Division, include but not limited to:
Spare part information confirmation provided by LGD,
Request for Supply (VAECO Form 4023),
Equipment/ tool information confirmation provided by CMC,
Intended action and Troubleshooting have been carried out,
Aircraft current status: flight hours, flight/engine cycle, quantity
the outstanding ADD type B,
Expected rectification date
2.
If an ADD other than the one mentioned in para. 1. above can not be
rectified on time caused by VAECO, MCC shall
a.
b.
Create and send the CONCESSION REQUEST (Form CAAV/FSSDAIR 040) associated with supporting documentations to the QC HAN
Division, include but not limited to:
Spare part information confirmation provided by LGD
Request for Supply (VAECO Form 4023),
Equipment/ tool information confirmation provided by CMC,
Intended action and Troubleshooting have been carried out,
Aircraft current status: flight hours, flight/engine cycle, quantity
the outstanding ADD type B,
Expected rectification date.
c.
3.
EGD shall
Page 12.11-2
a.
b.
2.
12.11.5
1.
2.
MCC shall send to CIMC the approved concession raised by CIMC for
controlling.
3.
MCC shall send to EGD the approved variation/ concession of the WP/
OPM requirements under controlled by EGD for controlling.
4.
MCC, CIMC control the condition and time limits of the approved
concessions on AMASIS by:
a.
b.
Making plan for the ADD rectification before the concession deadline
and follow-up.
ARCHIVES
1.
2.
3.
Page 12.11-3
12.12
12.12.1
PURPOSE
SCOPE
This procedure is applied for a component removed from VNA aircraft, for
which the serviceability of the part is to be verified during trouble shooting.
12.12.3
12.12.4
RESPONSIBILITY
1.
2.
3.
b.
PROCEDURE
12.12.4.1 General
1.
2.
3.
b.
c.
b.
c.
Complete and attach Hold Item Tag (VAECO Form 0022) to the
component, then sends component to related RTPD/ BTPD. The
Page 12.12-1
3.
For base maintenance, BTPD shall send the component to RTPD for
monitoring and keeping as specified in item 2 above.
4.
The RMC shall ensure the Hold components to be kept IAW conditions
required by component manufacturer.
5.
Base on related technical information provided from MCC, The hold item
will be monitored by RTPD as follows:
a.
b.
c.
Return the component right after hold period (not later than 3 hours
since the status is confirmed).
The Inspection & RTS staff reviews information related to the Hold item
which provided by related RTPD.
2.
If the Hold item was considered serviceable, the Inspection & RTS staff
issues the Re-certified certificate (Form 5001) and sends to VAECO
store together with the completed Hold Item Tag and evidences
confirming serviceable status of component.
3.
If the Hold item was confirmed unserviceable, the Inspection & RTS staff
raises and sends Unserviceable Tag (Form 0005/ right hand portion) to
VAECO store together with the completed Hold Item Tag and evidences
confirming unserviceable status of component.
4.
Page 12.12-2
12.13
12.13.1
PURPOSE
To ensure that status of emergency equipment installed on aircraft is valid
and controlled to meet the applicable requirements.
12.13.2
SCOPE
This procedure applies for the emergency equipment installed in the cockpit,
cabin, galleys and lavatories that have hard time limitation or life limit on the
VAECO managed aircrafts.
12.13.3
RESPONSIBILITY
1.
2.
12.13.4
b.
b.
3.
4.
Directors of RMCs and BMCs are responsible for tagging (VAECO form
0014) on the emergency equipments after maintaining/ replacing
emergency equipment being installed on the A/C as specified in WO.
5.
PROCEDURE
1.
2.
3.
For newly received A/C, basing on its delivery documents, the EGD
issues WO with information of manufacture date, maintain/ overhaul
date, next maintenance/ overhaul date and life-limit (if applicable) and
Page 12.13-1
For the operating A/C, EGD controls maintenance deadlines and life limit
of the emergency equipment IAW intervals specified in appropriate AMS.
When issuing WO to maintain/ replace the emergency equipment the
EGD must provide information to determine the next due date of the
work performed.
5.
6.
7.
Page 12.13-2
Work type
Weight check
Hydrostatic test
Manufacture
Hydrostatic test
Manufacture
Manufacture
Medicine
supplement
Manufacture
Medical item
supplement
Replace Battery
Megaphone
Portable ELT
Infant life-vest
LGD
CMC
BMC
LGD
LGD
LGD
LGD
LGD
Administration
Dept.
LGD
Administration
Dept.
RMC or BMC
or CIMC
Manufacture
(applied for Battery LGD
inside)
Manufacture
(applied for Battery LGD
inside)
CMC
Restoration
LGD
Dept./ Center
Restoration
CVR, DFDR
Flashlight
Replace Battery
LGD
Overhaul
Replace ULB
Battery
LGD
CMC
Survival kit
Crew O2 cylinder
O2 generator
Lavatory fire
extinguisher bottle
CMC
Slide raft
Remark
CMC
LGD
LGD
RMC or BMC
RMC or BMC
or CIMC
Page 12.13-3
12.14
12.14.1
PURPOSE
To ensure the robbery/ swapping of component on VNA aircraft meet all
applicable requirements.
12.14.2
SCOPE
This procedure is applied for controlling of activities related component
robbery (cannibalization)/ swapping on VNA aircraft.
12.14.3
RESPONSIBILITY
1.
2.
12.14.4
b.
GENERAL REQUIREMENTS
1.
2.
3.
4.
5.
6.
7.
8.
Page 12.14-1
9.
12.14.5
a.
Open related switch/ CB, make it collared and attach the Warning
tag (VAECO Form 0006) to that switch/ CB,
b.
c.
d.
e.
f.
g.
Order the spare part for both aircrafts (the A/C is installed with the
component and the A/C is robbed the component).
h.
i.
PROCEDURE
b.
c.
d.
RTS staff initiatively performs the swap IAW VNA line maintenance
procedure and records the work into Technical Log.
2.
Page 12.14-2
2.
b.
3.
4.
5.
For robbed A/C, the authorized staff of respective RMC will perform
installation and certify in Technical Log when the spare part is available.
2.
3.
4.
When the spare part is available, authorized staff of respective BMC will
perform installation and record the work in the requesting NRC.
Page 12.14-3
12.15
12.15.1
PURPOSE
SCOPE
This procedure is applied for handling VNA aircraft occurrences (incidents/
accidents) and maintenance events.
12.15.3
RESPONSIBILITY
1.
2.
3.
4.
12.15.4
b.
c.
managing
maintenance
b.
c.
b.
c.
b.
PROCEDURE
Page 12.15-1
2.
The respective TPD shall make all necessary report such as delay
report/ AOG report, defect report, initial MOR and sent to MCC with
necessary documents. The respective TPD shall gather related
information/ report and make new entry in Aircraft Event of Technical
Information menu in VAECO Website.
3.
For incident that the rectification is within RMC capability, the respective
RMC shall perform defect rectification. If there is a difficulty RMC shall
notify to MCC for further action. Basing on the workload and situation of
the RMC, MCC shall determine to assign the A/C to appropriate BMC for
rectification.
4.
For incident/ accident which is out of RMC capability, MCC shall assign
the A/C to appropriate BMC for rectification.
5.
6.
If a WP is created, all WOs issued to rectify the A/C shall be added to the
WP by the issuer and additional work during maintenance process shall
be added by the maintenance center.
7.
8.
The TPD shall enter the performance information in AMASIS and A/C
Event of Technical Information menu of VAECO website to close WO/
WP when rectification process is accomplished. All rectification records
are gathered by respective TPD and transferred to Technical Record
Section of EGD for keeping..
2.
The MCC will cooperate with related maintenance centers, EGD and
LGD to prepare man powers, materials/ spares, tools/ equipment,
maintenance data, maintenance documents and transfer to the A/C
position for rectification.
3.
4.
Page 12.15-2
5.
2.
EGD shall prepare a WP of the maintenance event and send to MCC for
deploying.
3.
MCC shall check the WP, add appropriate WOs for OPM performance or
ADD rectification and assign an appropriate maintenance center for
performance based on:
a.
b.
c.
4.
5.
6.
7.
After all the tasks and additional work are completed and signed by
appropriate authorized staff, the production planner/ assigned staff shall
check and gather all task cards and additional worksheets (WO, EO,
SRO, NRC) of the WP for final inspection.
8.
The assigned RTS staff shall perform final inspection IAW paragraph
10.5.7.3 and certify the completion of the maintenance event into
technical log.
9.
ARCHIVES
Maintenance records are kept at least 2 years since A/C is released to
service..
Page 12.15-3
12.16
12.16.1
PURPOSE
To ensure structure damage repair is performed and controlled in
accordance with current applicable regulations.
12.16.2
SCOPE
This procedure is applied for structure repairs on VNA aircraft.
12.16.3
RESPONSIBILITY
1.
2.
3.
4.
12.16.4
b.
b.
c.
d.
b.
Control structure repair status and update the structure repair map.
DETECT AND
MAINTENANCE
1.
EVALUATE
STRUCTURAL
DAMAGES
IN
RAMP
b.
Page 12.16-1
12.16.5
2.
If the damage shall be repaired before flight, the Inspection & RTS staff
shall immediately inform to respective RTPD for contacting with local
BMC (HAN and SGN) for assistance. To prevent from AOG status the
local BMC shall support the RMC to bring the A/C back to airworthy
status for operation.
3.
The RTPD completes the SDR and sends to MCC via assigned message
box mcc of VAECO website. MCC shall review the SDR and send to
EGD for update structure damage map and control list and assign
relevant BMC for issuing SRO..
4.
5.
In case the repair is required within a time limit, MCC will assign a BMC
shall evaluate to determine whether the damage mention in SRM or not.
a.
b.
If the damage is not mentioned in SRM, the BMC will send a TAR to
EGD to follow instruction in 12.16.7.
DETECT AND
MAINTENANCE
1.
EVALUATE
STRUCTURAL
DAMAGE
IN
BASE
b.
Raise a NRC with attached SDR and send to the Dock Control room.
One copy of the SDR is sent to EGD.
c.
If the damage is within SRM/ AMM allowable limit or the repair is not
performed but can be deferrable, location of the damage if visible
from outside A/C is recorded in DENT AND BUCKLE CHART. The
deferred structure repair shall be controlled IAW 12.16.8.
Page 12.16-2
2.
12.16.6
12.16.7
Based on SDR, Inspection & RTS staff shall evaluate the structure
damage according to SRM, AMM, etc.
a.
b.
2.
If the repair is deferred, the SRO and Request for Supply must be issued
before the due time and within 3 days since the reporting date. The BMC
forwards the SRO and the Request for Supply to MCC. For structure
damages risen during a work pack performance (to be lasted more than
3 days), BMC could send the deferred SRO to MCC just before the A/C
is released to service.
3.
b.
c.
2.
3.
MCC shall schedule and assign relevant BMC at suitable time to carry
out the repair.
Page 12.16-3
4.
5.
Repair approval:
6.
12.16.8
a.
For the A/Cs which the primary airworthiness Authority is EASA (AIB
aircrafts, F70, ATR 72), the repairs should be approved by a Design
Organization Approval (DOA) office in the relevant forms (RAS,
RDAS, SRAS).
b.
If the EO/ SRO for the repair are issued before releasing the aircraft to
service, no more action is required.
2.
If the EO/ SRO for the repair cannot be issued before releasing the
aircraft to service, the RTS staff shall raise an ADD type B for the
damage. The ADD number should be recorded in the SDR, EO/SRO for
tracking purpose.
3.
4.
12.16.9
5.
MCC shall control and schedule the performance for the EO/ SRO with
deferred time limit less than A check interval or equivalent. MCC shall
send EO/ SRO other than those controlled by itself to EGD for control.
6.
EGD shall update list of structure repair for each A/C and upload on
VAECO website whenever there is new structure damage found/
repaired.
REPAIR DOCUMENTS
1.
Page 12.16-4
a.
2.
b.
yy is the year
c.
Code
HBM
HLM
SBM
SLM
DLM
In order to monitor the repair, the SRO and SRR should be numbered as
the same reference of SDR.
For example: with the same repair, SDR/SLM/11/005 should have
SRO/SLM/11/005 and SRR/SLM/11/005.
3.
4.
5.
The BMC shall send the records of structure damaged repair to EGD via
assigned message box haneng of VAECO website just after repair
completion and no later than 24 hours since completion time:
6.
a.
b.
Completed EO.
EGD reviews the repair document and updates the information into
Structure Repair Control List and upload the List on VAECO website. If
any discrepancy is found, request BMC to rectify it.
12.16.10 ARCHIVES
1.
The SDR, SRO, SRR, EO and all related document are transferred and
kept IAW Aircraft maintenance record handling procedure.
2.
EGD controls and stores the copy of repair documents for at least 2
years since aircraft withdraw from service.
Page 12.16-5
12.17
12.17.1
PURPOSE
To ensure acceptable deferred defects (ADD) and arising maintenance
requirements are performed IAW applicable regulatory requirements.
12.17.2
SCOPE
This procedure is applied for controlling of ADD and arising maintenance
requirements including re-inspection after rectification.
12.17.3
RESPONSIBILITY
1.
Controlling all ADDs except cabin interior/ IFE defects that are
transferred to CIMC.
b.
2.
3.
4.
12.17.4
PROCEDURE
1.
2.
3.
4.
Respective RTPD/ BTPD staff shall enter the information of the defect
into AMASIS, create a deferred WO and enter all requirements of part/
materials, tool/ equipment in the Ingredients of the deferred WO.
5.
Staff of Respective TPD shall generate requisition for all item in the
ingredients to issue Request for Supply (VAECO Form 4023) for
troubleshooting or just after defect determination. The Request for
Supply of part/ materials is sent to LGD for handling. The Request for
Supply of tool/ equipment is informed to respective CMC for handling.
The handling action shall be entered in AMASIS.
6.
[deleted].
Page 12.17-1
7.
MCC shall determine and transfer all cabin interior/ IFE defects to CIMC
for controlling and rectifying. MCC shall control all remaining ADDs, plan,
issue WO and assign appropriate maintenance center to clear the ADD
at soonest opportunity before due date.
8.
CIMC shall control all cabin interior/ IFE ADDs, plan, issue WO and
assign cabin interior/ IFE rectification team to clear the ADD at soonest
opportunity before due date.
9.
The assigned RTS staff shall perform the ADD rectification as requested
work in the WO. Respective RTPD/ BTPD staff shall update the
information of ADD rectifying performance in AMASIS (including the
cabin interior/ IFE defect rectification).
10. If the WO are performed but does not help to clear the ADD, the RTS
staff shall notify to respective TPD for deleting all no-longer needed part/
materials and/or T&E that have been declared in Ingredients of the
deferred WO and issuing Request for closure of requisite item (VAECO
Form 4025). The respective TPD staff shall send the Request for closure
of requisite item to LGD for cancelling the order.
11. If the ADD is cleared the RTS staff shall certify in the WO and transfer
the records to the TPD to close all requisition item and close the WO in
the AMASIS.
Page 12.17-2
12.18
12.18.1
PURPOSE
SCOPE
This procedure is applied for VNA Airbus and Boeing aircrafts.
12.18.3
RESPONSIBILITY
1.
12.18.4
b.
2.
3.
Director of RMC, BMC are responsible for updating the software disk and
the software list stow on the cockpit; report any lost, discrepancy of
software disk on the aircraft to EGD for further action.
PROCEDURE
1.
Software Back-up:
a.
b.
c.
2.
b.
Page 12.18-1
c.
3.
For Airbus aircraft, the loadable software disks and the VAECO
Form 3028 Cockpit stowed media .
b.
For Boeing aircraft, the loadable software disks and the VAECO
Form 3029 Loadable Software Diskette/ Media Binders is stowed in
the cockpit.
c.
4.
12.18.5
ARCHIVES
The software list of each aircraft will be kept at the EGD. One copy of the list
is stored together with the software disk on the aircraft.
Page 12.18-2
PART 13
FORMS
Page 13-1
13.1
Page 13.1-1
13.2
AUTHORITY AND
COMPLETION
CUSTOMER
FORM
AND
GUIDANCE
FOR
Page 13.2-1