Welcome to A + English and to Sheffield.

We hope you enjoy your induction day!

Times may vary

9:00

Arrival and welcome

9:15

Information about A+ English and Sheffield, where

we are and how to get around. Conduct
Agreement discussed.

9:30

Administration, file check and chat.

Pre-arrival test (for those who have not completed
it)
Tour of the school
Tea and coffee

10.00

Academic information on the classes, your level

and progress, homework policy and
recommended books. Information regarding
pathway to University

10.15

Join your first class

Contents
Welcome to A+
Wi-Fi Code
Members of staff
Floor Plan
Welcome to Sheffield
Conduct
Absence and lateness
Finding your classes
Libraries
Social Activities
Syllabus details and levels
Homework policy
Our courses
Useful contact information
Doctors/NHS
Home stay and accommodation
Holidays & Changing your course
At the end of your course - looking forward
Problems or complaints
Expulsion procedure/abusive behaviour procedure
Maps and Directions
Details of mosques and churches
Letters and forms

A+ Wi-Fi Code
Regus Net WIFI
kerrie@aplusenglish.co.uk
5675948
5675948

Welcome to A+ English

Welcome to A+ English. We are happy

that you chose to study with us. We are
confident that you will enjoy your time
here and that we will help you to improve
your English.
A+ is a privately-run English language
school. We are passionate about
teaching English to a high standard and
committed to taking a personal interest in
each of our students. We pride ourselves
on being flexible and welcoming in our
approach.
All of our teachers are very experienced
and well qualified. Our staff are friendly,
helpful and supportive and we will all do
our very best to make your experience
enjoyable, educational and
unforgettable.

Zoe Graham
Director

Teaching Staff

Neil Director of Studies / Student Welfare

Artemis - Assistant Director of Studies / Student Welfare

Angela Teacher /Social Activities

Michelle Teacher/Library Officer

Will - Teacher

Marketing and Administration Staff

Jessica Marketing Manager

Kerrie Marketing Assistant

Julia Admin Co-ordinator

Donna Admin Co-ordinator/Homestay Liaison and Student Welfare

Kerry Admin Assistant

Stephanie TESOL Course Co-ordinator

Floor Plan

Lift
Entrance and
Reception
A Plus is in this corridor

Toilets

Welcome to Sheffield
Here are some facts about Sheffield:

Sheffield is the fourth largest city in England.

Over 530,000 people live in the city.

It is one of the safest cities in the UK.

The city became world famous for making steel.

Sheffield is a very green city there are 83 parks and 2 million trees in the city.

The city has two universities.

Sheffield is home to the oldest football club in the world, Sheffield F.C is an amateur club.

We also have two professional football clubs Sheffield Wednesday and Sheffield United. Both
clubs have fantastic stadiums.

Sheffield is a centre for the arts with many galleries and museums around the city.

We have great nightlife and shopping within the city.

Conduct

Please look at the agreement you have signed. Here is a copy of that agreement.

Things you must do

Be on time for all your lessons

Do all your work both in and out of class.

Dont use your mobile phone for calls, texting or social networking in class.

Treat all students, members of staff and teachers with respect.

Work with anyone of any race, religion, gender, age or sexual orientation.

You must tell A+ if you are sick or going to miss class for any reason
(particularly if you are a sponsored student)

Tel:

0114 209 6292 Office Phone

10

Things you must not do

Do not speak your own language in the classroom. Only speak English in class.

Do not go into your class if you are more than 10 minutes late.

Do not copy work from other students or the internet.

Do not smoke inside or close to the building.

It is against UK law to smoke inside public buildings.

A+ promises to:

Provide you with high quality tuition by qualified and exceptional tutors.

Weekly timetables for your class are available in the Common Room.

Give you guidance on how to practise outside class.

Record your attendance and lateness accurately and fairly,

both for you and your sponsor (if applicable).
You will get a letter at the end of your course.
You will get a certificate if you have been here 2 weeks or more.
Your teacher will write a report if you have been here 3 weeks or more.
(note, you will not get a report if your attendance is less than 70%)
11

I.D/DISCOUNT
CARD
LOCATIONS

Sweeny 4 (Hairdressers)
Flora
365

The Famous

Spirals
(Gift shop)

Sheffield Shop

12

Flora

Mr Potato
Mr Potato
Champs

Sweeny 4

Spirals

Abduls

Spirals
Sweeny 4
Ashoka

The Famous Sheffield Shop

Sandwich Division
13

Absence and lateness guidance for sponsored students

The first class at A+ begins at 9.30am, the second class begins at 11.15am and the afternoon
class begins at 1.30pm.
You must be on time for all these lessons.
If you are more than 10 mins late for a lesson, do not go into the classroom.
Go to the office and advise a member of the Admin department (or any
other member of staff) that you have arrived. Then, wait in the common
room until the next lesson starts.
If you tell us that you are in school, you will be marked as late. If you do
not tell us, we will not know that you are here and you will be marked as
absent. This will be an unauthorised absence.
If you are sick or are not going to be at school for some other reason, you
must phone the school.
Our phone number is 0114 209 6292.
If you tell a member of the Admin department where you are, your
absence will be authorised. If they dont know where you are, your
absence will be unauthorised. If you are ill or miss class, you cannot claim that time back.
Unauthorised absence:
Your supervisor may have their own rules about absence for example, to report you every
time you are absent or to send a report with your attendance. However, if they dont have
their own procedures, typically our procedure for absence is this:
Each lesson you miss when you have not phoned the school is 1 unauthorised absence. If
you study with us for 3 lessons a day and miss 1 day, you will have 3 unauthorised absences.
When you have 9 unauthorised absences, Neil (our Director of Studies) will speak to you
about why you have been absent. He will warn you that we may need to contact your
supervisor about this.
If you have 9 more unauthorised absences after Neil has spoken to you, he will send you a
letter with a warning about your unauthorised absences. Your supervisor will be sent a copy.
If you have 9 more unauthorised absences after Neil has sent you the warning, he will send
you a letter with a final warning. Your supervisor will be sent a copy.
If you then have 9 more unauthorised absences after your second written warning, Neil and
Zoe (Director) will send you an expulsion letter and you will have to leave the school. Your
supervisor will be informed and this could have a serious effect for you.
It is very important to phone the school if you are not going to be in class!

14

Finding Your Classes

Class times

You will be told on your induction day the name of the class you are in. Look for the signs on the
classroom doors.

Libraries and how to borrow books.

We have some books that you can borrow. There is a catalogue of
books in the office. If you want to borrow a book, come to the office and
ask Michelle. When you want to bring it back, take it to the office again.
We also have a catalogue of DVDs which you can borrow for two nights.
You can also use the computers in the common room. If you want to
print, come to the office.
Sheffield has many libraries where you can borrow books. The main library in Sheffield is the
Central Lending Library,
Surrey Street,
Sheffield,
S1 1XZ
Tel: 0114 273 4727
Opening hours

Monday - 10am-8pm
Tuesday - 9.30am-5.30pm
Wednesday - 9.30am-8pm
Thursday - 9.30am-5.30pm
Friday - 9.30am-5.30pm
Saturday - 9.30am-5.30pm
Sunday - Closed

To borrow books, you need to join the library. Take your passport or ID card to the library and
fill out a membership form.
15

Social events and social clubs

We really want you to enjoy your time at A+. You can meet your fellow students in our
common room and enjoy a coffee. You can make coffee or tea in the kitchen and you can
get snacks from the vending machine there. We want you to make friends with other
students and have a fantastic experience. We try extremely hard to welcome you to A+ and
involve you in school life.
We have lots of social activities at A+.
Cinema Library Every afternoon after class we can project a film on the common room
wall or in a class and watch with English subtitles. Simply pick the film from our DVD selection
and tell someone in the office!
Conversation Club This takes place at lunch time from Monday to Thursday in the common
room. A teacher sits with you at lunch so you can practise English, learn English idioms and
discuss topics of the day.
Five-a-side Football We can play any evening at Powerleague on Woodbourn Road. We
even have our own strip. Come along and play or cheer the team on to victory!
Friday evening trips Some Fridays we may go to a restaurant or another Sheffield based
activity. Sign up in the common room.
Saturday trips Some Saturdays we go on school trips. We travel to various interesting places
in the surrounding counties. Sign up for a trip in the common room.
Photographs During your time at A+ English there will be occasions when we take
photographs. These include during social activities and trips and at certificate presentation
days. These photographs will be used on social media sites including Facebook and
Twitter. The photographs may also feature on the A+ website and other marketing materials.
If you do not wish to be in photographs that are used in this way please tell us BEFORE the
photograph is taken.
Here are some photographs of our outings, parties, and sporting triumphs

16

What are classes at A + like?

The syllabus is designed by our Director of Studies. Teachers use their own materials for
the lesson. IF YOU want to look at any particular topics, write it down and put it in the
SUGGESTION BOX on your noticeboard.
You will learn grammar, vocabulary and skills and but also do authentic real-world
tasks, fun communicative activities.
Our classes are communicative, we want you to talk to each other as much as
possible (therefore, you might feel the teacher talks less than you expect).
Our school is fun, friendly and supportive but balanced with a serious attitude to
learning and language improvement.
Lessons are student-focussed, which means we encourage you to talk about your
own experiences, knowledge and needs in class.
Class is not a competition and teachers will encourage everyone to talk and answer
questions equally.
We encourage students to become more independent and to work things out for
themselves rather than relying on the teacher to explain everything.
As we want students to grow more confident in the English they use, the teacher may
not check or correct everything you say/write.
We want you to continue learning outside of class. To help you with this we give you
homework and you can also practise English on A+ school trips.

Your level and your progress

We always try and match you to the right level and have exams every four weeks to
help us decide if you are still in the right class for your level or whether you need to
move up into the next class.
Our teachers will do everything they can to help you improve. BUT, in the end, it is up
to you how much you improve how hard you work, what you do outside class, how
fast you usually learn, etc.
For long-term students: People improve and go up levels at different speeds. At higher
levels, it can take longer to reach the next level. You might find you need to do two
cycles of our syllabus at some levels; this isnt a bad thing sometimes we need to
repeat things to remember them.

17

Our homework policy

We would like you to complete a homework journal. Here you will write about your
goals, find ways to improve your language outside class, keep records of your work
and think about how you use the grammar, vocabulary, etc. you learn outside class.
You are now here in the UK so we think that the best homework is to use this
opportunity to speak with people and use what you learn in different places outside
the class. Remember, that any practice outside class of what you have learnt is
homework and is helping you improve and so we would like to see you keep a
record that you can be proud of of how youve improved and what youve
achieved both in the school and in the UK. This is important because good learners
are independent in how they learn and can think about their learning. It can also help
you and your teachers meet your personal goals and your teachers can help set extra
work for you.

Recommended books
Grammar -

English Grammar in Use Elementary, Intermediate, Advanced

Oxford Practice Grammar Elementary, Intermediate, Advanced
Practical Grammar Level 1, Level 2, Level 3 (Elementary-Intermediate)
Oxford Living Grammar Elementary, Pre-intermediate, Intermediate, Upper
intermediate

Vocabulary -

Oxford Word Skills - Basic, Intermediate, Advanced

English Vocabulary in Use Elementary Advanced
Idioms in Use / Idioms Organiser

Pronunciation - English Pronunciation in Use Elementary, Intermediate, Advanced

IELTS -

IELTS Foundation Study Skills

New Insight into IELTS
Tips for IELTS

18

19

20

Our courses
General English
General English: 15 hours a week, Monday Friday 9:30 12:45.
Intensive English with Exam Focus (IELTS) and Skills: 21 hours per week, mornings and
afternoons 9:30 3:00.

Intensive English with Academic Focus: 27 hours per week, mornings and afternoons,
please see sample timetable for academic class times.

General English and Teacher Development: 15 hours per week General English and six
hours per week teaching methodology.

Individual Classes
We are able to provide individual classes (one to one classes) to suit a specific language
need. We are also able to consider exclusive group classes with particular requirements.
Please speak to a member of the Admin department for further details.

Exams you can take while in the UK

There are many different exams you can take while you are in the UK.
One of the most popular exams that students take is IELTS. If you want to
go to university or get a job in an English-speaking country, they will
often ask for your IELTS score.
At A+, in the afternoon classes you will sometimes look at skills needed
for the IELTS exam and, also, we occasionally put on extra sessions for
IELTS skills after class.
If you would like to book an IELTS exam at any testing centre in the UK, please see a
member of the Admin department in the common room between 1pm 1.30pm Monday to
Friday.
There are many other exams you can take whilst in the UK. These include the Cambridge
exams KET, PET, FCE, CAE and CPE. There are also exams like the GESE and PTE. If you would
like any information on any of these exams, please see your teacher or Neil, or if would like to
book a test, please see a member of the Admin department in the common room between
1pm 1.30pm Monday to Friday.
21

Some more important information for your stay in the UK

Police,Fire,Ambulance service: In an emergency ( where there is a threat to life or

major incident ) call 999 . For non-emergency Police service call 101
Emergency School Out of Hours Phone Number: (please ONLY in an emergency)
Please call the Director of A+ English, Zoe Graham: 07714 014054
Driving in the UK To drive a car in the UK you need a driving licence, car insurance, car tax,
and the car must have an MOT certificate. If you have a driving licence issued in the EU, you
can use this to drive in the UK. If your license is from a non-EU country, you can drive in the UK
for 12 months. You have to apply for a UK driving licence after this time.
Local facilities There are many different shops, cafes, pubs, banks and
pharmacies on Ecclesall Rd. There is also a post office on Sharrow Vale Rd
(next to Ecclesall Rd). There is a bus stop right outside the school. You
can catch buses 81, 82, 83 or 88 to go the city centre.
Accommodation and living in Sheffield - If you have any questions about homestay or
renting a house in Sheffield, please speak to Donna in the office and we will help you find
somewhere to live.
The British Council provides a lot of information to help you make the most of your stay in Britain.
You can find advice on their website: http://www.educationuk.org/UK/Life-in-the-UK
Leisure - Try these websites to find out what to do while you are in Sheffield, or ask any member
of staff.
http://www.itchysheffield.co.uk/
http://www.sheffield.gov.uk/out--about
http://www.tripadvisor.co.uk/Attractions-g186364-Activities-Sheffield_South_Yorkshire_England.html
http://www.lonelyplanet.com/england/yorkshire/sheffield/things-to-do

22

Healthcare while you are in the UK

We hope you wont have any health issues while youre with us in the UK. But
if you do then our health services are very accessible, and many international
students are entitled to free and subsidised treatment on the NHS (National
Health Service). If not and you require international student health insurance,
you can still make use of the UKs excellent health services.
Doctor (GP) - If you are ill and need a doctor, you can register with a GP
(General Practitioner) near your house. You can also go to the Sheffield NHS Walk-In Centre
at 75 Broad Lane, Sheffield, S1 3PB. Open 8am - 10pm Telephone: 0114 241 2700
Hospitals - If you need emergency care, Sheffield has two hospitals that have accident and
emergency (A&E) departments.
For minor injuries (less serious injuries, such as sprains, cuts and grazes) go to Sheffield Minor
Injuries Unit, B Floor, Royal Hallamshire Hospital, Glossop Road, Sheffield S10 2JF Open: 8am 8pm Tel: 0114 271 2071
For serious injuries, go to Northern General Hospital, Herries Road,
Sheffield, S5 7AU.
Dial 999 only if the problem is life-threatening. All treatment that saves
your life in an emergency is free on the NHS.
These are for adults, but Sheffield has its own childrens hospital if you
have a child who needs emergency medical help. Sheffield Children's
Hospital, Western Bank, Sheffield, S10 2TH

Before you travel to the UK

If you are undergoing medical treatment, have preexisting serious health issues before you travel, or if you
are registered as disabled, we advise you to bring your
current prescriptions and a doctors report (translated into
English). This is to ensure you can get the help you need
while in the UK.
Your documents should give details of your condition, all
treatment and medication you require, plus any
assistance you will need while you study in the UK. When you arrive for UK study, you may be
asked to produce health certificates detailing your vaccinations. If you are coming from a
tuberculosis (TB) high-risk area, a chest x-ray report may also be required. Its a good idea to
carry these documents in your hand luggage, as you may have to show them before
passing through UK immigration.
Ask the British Embassy or High Commission in your home country what inoculations you need
to be admitted to study in the UK. To find your nearest office visit the FCO (Foreign and
Commonwealth Office) website www.fco.gov.uk/en/travel-and-living-abroad/findanembassy

23

Health services for UK international students

You may be entitled to free or subsidised treatment in the UK under
the National Health Service (NHS). Your UK course needs to be at least
six months in duration to be eligible, although free emergency
treatment may be available if you are here for less time.
If youre a national or resident of an EEA (European Economic Area) country, you will receive
these benefits regardless of how long your UK course is. This also applies if you are an
international student studying a full-time course in Scotland.
To find out if you are entitled to NHS services in the UK visit the Department of Health website.
www.dh.gov.uk/en/Healthcare/Entitlementsandcharges/OverseasVisitors/Browsable/DH_074
379
If you are not entitled to NHS treatment you should take out international student health
insurance before you leave home or as soon as you arrive to study in the UK.
Keeping healthy while you study in the UK
You can keep healthy in the UK the same way you do at home:

eat nutritious foods (so lots of fruit and veg!)

exercise regularly (not just turning pages of your books or surfing
the web!)
get enough sleep (as we say in the UK, early to bed and early to rise,
makes someone healthy, wealthy and wise!)

While youre meeting so many new people as an international student you may be more
likely to catch colds and fevers, so take plenty of vitamin C. Herbal supplements such as
Echinacea, which you can buy from Health shops, are also a safe and effective immune
system booster. Of course, exercise always helps to strengthen your immune system, so why
not join a college gym or sports team? You can meet new people at the same time as
keeping fit.
Remedies for minor illnesses such as headaches and colds are available from high street
chemists, most supermarkets and some other shops. They are available without a doctors
prescription. If you are not sure what medication to take, rather than visiting your doctor, you
can get advice from a qualified pharmacist at any chemist.
The nearest pharmacy to the school is:
Lo Pharmacy
421 Ecclesall Rd, Sheffield, South Yorkshire S11 8PG, 0114 266 0976
24

HOMESTAY
If you are aged 18 and above and would like to live in your own
room in a British home, see Donna in the office. Your homestay
will give you breakfast and an evening meal during the week, and
all meals at the weekend. Staying with a British family is an
excellent way to practise English and it will make your time in the
UK more fun. Our homestays come in all shapes and sizes so you
might be staying with a family with children, or you might be
staying with a retired couple. If you need any special food or have
any special dietary requirements, tell us and we will try to place you with a family that can
help you, however we cannot guarantee that every request for accommodation can be met.
If you have any questions about any of these issues, please speak to Donna.
Introduction
A+ homestay families are chosen very carefully. Families are given a set
of guidelines to make sure they know what is expected of them and
what they are required to provide. All students are treated as a
member of the household and meals are eaten together. The common
living areas of the house are also shared.
Accommodation with families is half board from Mon to Fri (you get
breakfast and dinner) and full board at weekends (you get breakfast,
lunch and dinner). It is polite to offer to help around the house in Britain
e.g. washing up, keeping your room clean. Remember that you are
staying with a family, not in a hotel!
You will not stay in the same homestay as someone else who speaks the same native
language as you (unless you ask us). You must speak English in your homestay.
All our homestay hosts provide:
a clean home in a good state of repair
heating and lighting
a private bedroom with a window
a table so you can study and somewhere to put your clothes
access to a bathroom (this will probably be a shared bathroom)
clean towels and bed linen each week
blankets or duvets
your homestay family will either wash your clothes for you, or teach you how to wash
them yourself
A typical daily routine in Sheffield is:
07.00-08.00 Get up, have breakfast often cereal, toast and tea/coffee
08.00-08.30 Go to work or school
09.00
Shops, offices and schools open
12.00
Average 1 hour lunch break
15.30-16.00 Schools close
17.00
Offices and shops usually close
18.00-18.30 Evening meal (main meal of the day)
19.00-10.00 Socialising midweek
10.00-12.00 Go to bed
25

Host family Rules

Alcohol
You must be18 and over to buy and drink alcohol.
Drugs
It is illegal for anyone to take, buy or sell drugs, e.g. cannabis, cocaine, heroin
Curfew
If you are going to be late for your meal, you must tell your homestay family. You also have
to tell them approximately when you will be home. Your homestay family must be told if you
will be very late home at night.
The door must be locked behind you when you come in at night.
Inviting friends to the homestay
If you want to invite friends home, you must ask the homestay family in advance. You should
also ask where you can entertain visitors.
Keys
The homestay family will give you a key to the house and you must be careful not to lose it.
Dont keep the key and the address of your homestay family in the same place. If you lose
the key, you must tell your homestay family immediately.
Smoking
You must be 18 or over to buy tobacco in the UK. Smoking is not allowed in
most homestay family houses. The homestay family must ALWAYS be asked.
It is illegal to smoke in public buildings in the UK.
Medical/Health
If you need to go to the doctor or dentist, tell your homestay family. They will then book you
an appointment with their own doctor or dentist.
If you are allergic to anything, please tell the office and your homestay family.
Safety and Personal Valuables
If you lose your wallet, purse or bag, you should tell your homestay family
immediately.
You must not walk home alone late at night. Even when you are not alone,
you must not hitchhike or accept lifts from strangers.
You must carry identification with you at all times.
Damage
If you damage or break anything in your homestay familys house, you will have to pay for it
to be repaired or replaced.
Telephones
You must ask your homestay family before using their telephone and follow
their rules about using it in the future.
26

Living in rented accommodation

If you would prefer to live in your own house or flat, you can rent these from a private
landlord. You will need to rent a furnished property. There are many things to think about
before deciding to rent.
While living in rented accommodation, you are responsible for
paying rent to your landlord. You have to sign a contract to say
that you will live there for a period of time (usually 6 months or
a year). You may also need to pay a service charge for
maintenance of shared areas, such as the garden and
corridors.
You also need to pay for gas used to heat your home and
electricity to power lights, the fridge etc. Ask your landlord which energy companies supply
gas and electricity to your home and tell them that you live there. The companies will then
send you bills which must be paid by the date in the letter.
You need to pay a monthly charge for water to Yorkshire Water. Call them to tell them you
have moved into the property on 0845 1242424.
You are also responsible for paying any council tax due on the property. However, as you
are a student, you might not have to pay. Ask in the office for a council tax letter to prove
you are a student. You can give that letter to the council. If you live with someone else who
is not a student, they will still have to pay council tax.
To watch TV in the UK, you need a licence. Go to http://www.tvlicensing.co.uk
or call 0300 790 6131 to buy a TV license.
Other things to think about are that you will have to cook for
yourself so you need to go shopping for food and allow money for
food in your budget. You need to wash all your clothes yourself so
will need to buy washing powder and know how to work the
washing machine.
Living on your own or with other people who do not speak English
means that you will not be practising English as much as students
who live in homestay accommodation. You might not learn as
much English if you decide to live in rented accommodation as you will not be practising
every day.
If you have any problems with your rented accommodation, please contact Donna for
advice.
27

Holidays and Changing your Course

If you want to book a holiday or make any alterations to your course, you must fill in a
Change of Course Details form, available from the Admin office.
If you want time off for any religious holidays, ask us in the office.

Holiday leave entitlement depends on the length of time you are studying:
Up to 6 weeks study no holiday entitlement.
7 to 12 weeks study 1 week holiday entitlement (5 days)
13 to 26 weeks study 3 weeks holiday entitlement (15 days)
27 to 52 weeks study 6 weeks holiday entitlement (30 days)

No more than 2 weeks holiday can be taken at any one time. You must give a minimum 2
weeks notice if you would like to request a holiday. If you are sponsored by your
government, you must get written permission from your supervisor if you want to take a
holiday of 1 week or more.

If you have any other questions about holidays or absence, or if you want to change your
course, please speak to a member of the Admin department.
If you are sick, late or need to contact the school for any reason please phone the school on
this number:

Telephone:

0114 2096292

If you need to contact us by email: info@aplusenglish.co.uk

or take a look at our website: www.aplusenglish.co.uk

28

Looking to the Future

Are you are getting to the end of your course here at A+ and are not sure what you are
going to do next? If you want any advice about the next steps in your studies, please speak
to anyone in the office. Dont forget we have pathway partnerships with many universities for
Foundation and Pre-Masters courses.

Problems
If you have any problems with your course:
1) Speak to your teacher.
2) If your teacher cannot help, they will tell Artemis or Neil about your problem.
3) If Artemis or Neil cannot help, they will speak to Zoe about your problem and she will
decide what to do.

If you have any other problems, speak to Neil or Artemis and we will help you find a solution.

Complaints
We are confident that you will love your time at A+ English. However, if you do have a
complaint please follow the following guidelines.
If your complaint is about your class:
* Please dont make your complaint during class time because it disturbs the class. Ask to
speak to your teacher after class and tell them then.
* If you still have a problem after you speak to your teacher, make an appointment to see
Neil, our Director of Studies, who will listen to your problem and tell you his decision.
* If you are not happy with Neils decision you can talk to our Director, Zoe.
If your complaint is about administration or facilities
* Go to the office and make an appointment to talk about a complaint. The person you
speak to will then tell you later in the week what they can do about your complaint.
* If you are still not happy after this meeting, you can appeal to Zoe (the Director of the
school).
If you would like to put your complaint in writing, there is a complaint form at the back of this
handbook.
29

Expulsion policy
If you harass, abuse or bully any student or member of staff at A+, you may be asked to
leave the school. If you destroy any school property or anything belonging to another
student, you might be asked to leave the school.
1) The Director of Studies (Neil) will have a meeting with you to discuss your behaviour.
He will send you a letter saying why your behaviour is unacceptable.
2) If you continue to behave badly, or if your behaviour is very bad, you will have
another meeting with Neil and he will give you a final warning.
3) If your behaviour is very bad, or you behave badly again, you will have a meeting
with Zoe (the Director of the school).
4) If Zoe decides that your behaviour cannot be tolerated, you will be asked to leave
the school and will be sent an expulsion letter.
If you do not agree with the outcome of these meetings, you can appeal by writing to Neil
within 5 working days.

A map of the area around the school

To get to the school from the city centre take the bus. The 81, 82, 83, 83a, 85 or 88 bus
goes from Leopold street and stops outside the school.
Our Address is:
A+ English
@ Regus
The Portergate
257 Ecclesall Road
Sheffield
S11 8NX

Look for the A+ sign in the school windows

and the Regus sign above the entrance.

30

A map of the tram routes

A Sheffield CityWide Day ticket gives you unlimited bus and tram travel around Sheffield for 1
day. It can be bought on the bus or tram. You can also get CityWide 7 Day and CityWide 28
Day tickets.
Bus routes and timetables are available on the internet. Ask our staff for help or you can use
the Yorkshire Travel online journey planner: www.travelsouthyorkshire.com

We hope you will enjoy your time at A+ English.

31

Notes for Muslim students

There are prayer mats available in the common room. You can pray
in any spare classroom.

Mosques in Sheffield
The nearest mosque to the school is :
Jamia Al Furqaan 703 Abbeydale Rd, Sheffield, S7 2BE Tel: 0114 2555336
Prayer space for 100 men and women. Hanafi
Sheffield has many other mosques, including:
Allyah Jame Mosque and Cultural Centre 9 Roundel St, Sheffield, S9 3LE Tel: 0114 2618162
Prayer space for 100 men only. Hanafi/Jamiyat-Tableegh-ul-Islam
Ar Risala Mosque - 51 Montgomery Terrace Rd, Sheffield S6 3BW Tel: 0114 2729999
Prayer space for 500 men and women. Sunni
Haqqani House Sufi Centre - 142 Machon Bank, Sheffield, S7 1GR Tel: 0114 2589408
Prayer space for 200 men and women. Dhikr and Friday Prayer
Jamia Masjid and Usmania Ed. Centre 22 Leyburn Rd, Sheffield, S8 0XA Tel: 0114 2582070
Prayer space for 1000 men and women. Deobandi
Jamia Masjid Ghausia Firth Park Rd, Sheffield, S5 6WN Tel: 0114 2610551
Prayer space for 600 men and 250 women
Jamia Masjid Gulzar-e-Habib 46 Ribstone Rd, Sheffield, S9 3AY Tel: 0114 2449801
Prayer space for 200 men and 50 women. Hanafi Bareilvi
Quba Mosque and Community Centre 120 Worksop Rd, Sheffield, S9 3TN Tel: 0114 2440235
Prayer space for 250 men and 50 women.
Sheffield Islamic Centre and Madina Mosque 24-32 Wolseley Rd, Sheffield, S8 0ZU
Tel: 0114 2585021
Prayer space for 3500 men and women. Hanafi and Shafii

32

Notes for Catholic Students

The nearest Catholic church to the school is:
Saint William of York
847 Ecclesall Rd, Sheffield
Tel: 0114 266 2034
There is a cathedral in the city centre:
Cathedral Church of St Marie
Cathedral House, Norfolk Street, Sheffield S1 2JB
Tel: 0114 272 2522
If you would like any information on other Catholic churches in Sheffield, please ask in the
office.

Notes for Christian Students

The nearest church to the school is:
Horizon Methodist Church
Ecclesall Road,
Hunters Bar,
Sheffield S11 8PR
Tel: 0114 266 8228
There are many other Christian churches of all denominations in Sheffield, including:
City Church
The Jubilee Centre, Wilson Rd, Sheffield S11 8RN
Tel: 0114 268 2555
If you would like any more information on other Christian churches in Sheffield, please ask in
the office.

Notes for Jewish students

The synagogue in Sheffield is:
Sheffield Jewish Centre
Kingfield Synagogue/127 Psalter Lane
Sheffield S11 8UX
Tel: 0114 255 2296
If you would like any more information about Sheffield, please ask in the office.
33

Holiday Form
Please give at least two weeks notice

Name.
Class...

Holiday Start Date:-

Holiday End Date:-

Number of Days you are taking:-

Please fill in and return to the office

Signed .

Date .

Please note holidays are not always given

34

35

Student Complaint Form

Date

____________________________________

Name ____________________________________
Class

____________________________________

Description of complaint:
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

Action requested:
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

36