Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
MBA Semester 1
MB0038: Management Process and Organizational Behavior
There are goals but goals of the individual and the organisation has to be managed
Importance of Management
Reduces costs It gets maximum results by using minimum input through proper
planning. You saw how Green Path uses physical, human, and financial resources in
such a manner that it creates great results at low costs. Management is about cost
reduction. You can see how the physical resources, the flute playing blind man, the
foot massage, and the people are judiciously combined to create happiness to the
hotel guests (in hotel parlance we call the customers as guests). These reduced the
cost of building expensive rooms to create the ambience, hiring expensive hotel
school graduates to serve the guests, etc.
Being aware of opportunities This means being aware of the customer needs,
market, competition, our strengths, and weaknesses. For example, Sambhavi being
aware of the customer need to have the outlets in other districts. This is usually done
through market research, competitor analysis, and analysis of own strengths and
weaknesses through a formal process called SWOT analysis (Strength,
Weaknesses, Opportunity, and Threat).
Formulating plans This implies making plans that support the course of action by
buying equipment, space, planning the type of HR, etc.
Qualifying plans by budgeting Identifying the cost involved, how the financial
resources will be mobilised, what is capital expenditure, what is operational
expenditure, the working capital, etc.
Q3. What do you mean by Control? Explain the pre-requisites of an effective Control
system.
Q4. Discuss the concept of a Group. Explain the purpose of a Group. Discuss the
types of Formal Groups.
Global Education
Rajdeep: 098662 48187 / 077958 40110
Email: support@smuassignments.com / global.education.smu@gmail.com
Website: www.smuassignments.com
Note: Paid assignments will be in word format without any water mark as per SMUs new
requirement.