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SYED RAZA ABBAS
8
MOHAMMAD ALI
41
FAHAD MANNAN
40
MAIMOONA AKHTAR
10
MEHWISH MANZOOR
47
SADIA BALOUCH
45
MAGA Tea
Bahauddin Zakariya
University
Multan
Table of
Content
Company Overview......3
History of Engro......4
th
MBA HRM 5
Business Defination...6
Semester
Industry Anaysis..........8
1
Alfalah Institute of Banking and
Alfalah Institute of Banking and
Finance
Finance BZU
Bahauddin Zakariya
MAGA Tea
Customer Analysia .......................................9
Competitive Analysis..
13
Marketing Plan..14
Financial Plan...28
Company Overview:
Engro Foods Limited is an 87% owned subsidiary engaged in the manufacturing, processing
and marketing of dairy products, frozen desserts and fruit drinks. The business owns two milk
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processing plants in Sukkur and Sahiwal and operates a dairy farm in Nara, Sindh. In its
continued efforts to elevate consumer delight worldwide, the business has established
several brands that have already become household names in Pakistan such as Olpers (UHT
milk, low-fat milk, cream, desi ghee, lassi and flavored drinks), Omor (frozen desserts),
Tarang (tea whitener), Dairy Omung (UHT dairy liquid and dessert cream) and most recently,
Mabrook (fresh dairy).
Engro Foods is among the biggest and fastest growing companies in Pakistan with a vision to
cater to local needs with products conforming to global standards.
Highly passionate about providing millions of people across the length and breadth of
Pakistan and beyond with the ultimate brand experience, our product portfolio comprises
some of the country's biggest and best selling brands including Olper's, Olper's Lite, Omore,
Dairy Omung, Olper's Lassi and Tarang.
Engro Foods Registration Number :
National Tax Number :
0050184
2285414-2
But whether it is our thick, creamy all-purpose milk, scrumptious ice-cream high on nutrition
content or refreshing range of beverages, our approach remains largely the same as we strive
to keep product innovation at the forefront of our guiding philosophy and consumer
satisfaction at the heart of our operational strategy.
MAGA Tea
Esso proposed the establishment of a urea plant in that area which led to a fertilizer plant
agreement signed in 1964. In the subsequent year, Esso Pakistan Fertilizer Company Limited
was incorporated, with 75% of the shares owned by Esso and 25% by the general public.
The construction of a urea plant commenced at Daharki in 1966 and production began in
1968. At US $43 million with an annual production capacity of 173,000 tons, it was the
single largest foreign investment by a multinational corporation in Pakistan at the time.
As part of an international name change program, Esso became Exxon in 1978 and the
Company was renamed Exxon Chemical Pakistan Limited. The Company continued to
prosper as it relentlessly pursued productivity gains and strived to attain professional
excellence.
In 2002, the renowned Dawood Group became the patron shareholder of Engro Chemical
Pakistan Limited. Soon thereafter, the Company started a journey of venturing into other
sectors including foods, energy, industrial control and automation, PVC resin manufacturing
and marketing, and chemical terminal and storage.
Engro Chemical Pakistan Limited then started a journey of venturing into other sectors
including foods, energy, industrial control and automation, PVC resin manufacturing and
marketing, and chemical terminal and storage.
Engro Fertilizers Limited was incorporated in June 2009 to manage the fertilizer business
post demerger. The demerger required the approval of the High Court of Sindh, which was
granted on December 9, 2009 after obtaining the requisite approvals from the creditors and
shareholders of the Company. The demerger became effective from January 1, 2010.
MAGA Tea
Consequently, all fertilizer business assets and liabilities have been transferred to Engro
Fertilizers Limited against the issue of shares to the Company.
overseeing the performance of the subsidiaries and affiliates, allocation of capital,
management of talent, leadership development, HR guiding policies, leadership role in public
relations and CSR activities, control structures, legal and IT support.
Vision
Engro Foods will continue to make investments aimed at impacting lives and delighting
consumers each day, every day, in a multitude of ways.
Core Values
At Engro Foods our core values continue to define every aspect of our way of doing business
ensuring that we value the five hats that we wear to guide us in our purpose, principles and
business operations.
Business Definition
Tea is the most popular drink in the world. Every day billions cup of tea consumed by the
consumers. In Pakistan, a morning and evening cup of tea is an essential part of everyday
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culture. This tradition has existed for many years. Every guest in a home in Pakistan is most
likely to ask for a cup of tea to relax after a demanding journey. This trend has always created
a strong demand for tea in Pakistan and made it the world's third largest importer of tea.
Pakistan imports all its tea from abroad and is the second largest tea importer. The per capita
consumption of tea in Pakistan is 1kg/annum. The Government imports about 1,40,000
metric tons of tea costs billions of rupees annually. The demand for tea is increasing year by
year in the come around of high population growth (3% annually) .Pakistan is expected to
become the world largest tea importer in the near future. For future, needs of our product
should be Profitable . In 2012, the tea industry reached the $1.7 billion category and it is
expected to continue growing indefinitely . Market analysts prove that the tea industry will
continue to boom and is not expected to reach saturation level in the near future.
Engro food Ltd. is going to launch its new black tea product in Southern Punjab regions.
Brand Name
MAGA TEA
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MAGA Tea
Logo
MAGA tea will helps its consumers incorporate confidence, optimism and cheerfulness in
their lives. In the world of tea blending in Pakistan and around the world means only two
things; Quality & Reliability. . In order to ensure a successful product introduction. Firstly we
want to target some regions of Pakistan then establish our product domestically. In order to
ensure a successful product introduction. Firstly we want to target some regions of Pakistan then
establish our product domestically.
Industry Analysis:
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MAGA Tea
MAGA Tea
conducted related tea advantages ,So i have idealize that tea will be beneficial for people
health and the business of tea will gain profit in Pakistan .
Customer Analysis:
MAGA TEA is Steady growth expected over the forecast period .The hot drinks market is
expected to further develop between 2007 and 2012 as the population of Pakistan increases
The population is increased.People of Multan use tea daily 3 to 4 times in routine.
Customers use open tea and Now people are aware of packet tea is safe and healthy for them.
They rely on brand tea that is fully pack in sachet or packet. So, MAGA Tea Will satisfy their
cutomers to provide them sachet pack tea with great taste.
Target Market
As a whole when we see the market of tea in Pakistan, The target market of tea is the all
ages of the people from 5 to 70. The target of Maga Tea brand is the rural areas of Southern
Punjab and along with the use in some urban areas of Multan offices and business class and
home as well. VITAL TEA is basically the one to one competitor against Lipton yellow label
and us. In this current situation that is clearly shows that potential of each brand in each
segment define by the company. They clearly look at the nature and extent of diversity of
buyers needs and wants in a market. This thing offers a great opportunity for VITAL TEA to
focus its business capabilities on the requirement of one or more groups of buyers.
But in Multan VITAL TEA is used less and VITAL TEA has a less market share in Southern
Punjab. VITAL TEA has 6% market share. VITAL TEA product is also belong to Haroon
Abad city 15-B, AWAMI BAZAR, HAROONABAD of (Bahawalpur Division) Southern
Punjab.
MAGA Tea
MAGA TEA is a new tea and our target market will be the Schools, colleges and Universities
of Southern Punjab. Its depend upon the sale and taste of our Tea either people prefer to take
MAGA TEA as compare to the VITAL TEA.
Market Segmentation
There are two clear segments of consumers in the market, branded tea consumers and unbranded tea consumers.
In Punjab, the city dwellers as well as a majority of rural areas are absolutely brand loyal
while unbranded tea is only popular in teashops and hotels. In Khyber Pakhtoonkhawa and
Baluchistan, 90% of the population still prefer the unbranded form as it gives them the
chance of see and smell what they buy before paying for it. In addition, the mindset is such
like that in southernpunjab rural areas.
MAGA TEA segment the Multan market very accurately with
Demographic Segmentation:-
Age
Above 5 years.
Gender
Male, Female
Family size
1-2,3-4,5 above.
Income Level
Occupation
All categories.
Education
Religion
All
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Race
Asian
Nationality
Doesnt matter
Asia
Cities
Multan
Density
Urban-Rural
Climate
Behavioural Segmentation:
Occasion
Any occasion
Loyalty Status
Readiness Stage
Psychographic Segmentation:
Social Class
Every class
Lifestyle
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MAGA Tea
The main objective of the segmentation is to examine of VITAL TEA differences in needs
and wants and to identify the segments within the product market of interest. Demographic
Segmentation of VITAL TEA product is not bounded to any particular age, gender or
lifecycle stage. This brand is meant for the entire user in higher upper or middle group.
MAGA TEA will also segmented the market as per the Vital tea segmentation after
launching. MAGA TEA will drink by Male & Female of class A, B & C upper ,middle and
lower class families. All hot drink users will also take MAGA TEA as their muscle
relaxation. MAGA TEA will be liked by every age group of people in future.
Certification
VITAL TEA or LIPTON company to be awarded the ISO 9001/2000 Quality Certification.
So as per the MAGA TEA will also register the tea from (PSCS) Pakistan Standard Quality to
run the business legally and complete the registration requirements.
Customer Needs
Market Potential of MAGA TEA is Steady growth expected over the forecast period .The hot
drinks market is expected to further develop between 2007 and 2012 as the population of
Pakistan increases. As Majority of population consists of youth & there is a need to cater this
major segment because with the passage of time their inclination towards tea would be more
& more because studies shows that older consume more than younger. It will also be boosted
MAGA TEA. Its sales volume will be increased.
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MAGA Tea
Competitive Analysis:
Three big competitors of MAGA TEA are VITAL TEA, TAPAL TEA and Unilever brands
LIPTON and SUPREME .They have a big market share in Pakistan. In Pakistan tea is uses by
150,000 tons and the organized market show 80,000 tons and the unorganized show 70,000
tons. Here organized depicts the market owned by the brands and unorganized depicts that
this portion is owned by the loose tea. The main competitor for organized tea market is the
unorganized tea market present in Pakistan.
Engro food main focus is on unorganized tea market. Where different companies like
UNILEVER and VITAL TEA is holding the less market share. Some other companies also
present in the market but having very low share of the market.
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MAGA Tea
In Multan VITAL TEA is used less. VITAL TEA has 6% market share. VITAL TEA product
is also belong to Haroon Abad city 15-B, AWAMI BAZAR, HAROONABAD MAGA TEA is
a new tea and our target market will be the all ages from rural, Schools, colleges and
Universities of Southern Punjab. Its depend upon the sale and taste of our Tea either people
prefer to take MAGA TEA as compare to the VITAL TEA
Vital Tea limited has 6% market share.
The remaining 10% belongs to other market share in the organized market.
Marketing Plan:
Market Trend:
Trends of market are now changing. If we see the consumers of tea firstly they are using or
you can say addicted of the generic tea which is the black one but now the trend is changing.
Consumers now want something different in taste now as the competition is getting higher.
Consumer of tea wants some new flavours in tea because now their taste is changing as the
time is changing so trend is changing in the market. And VITAL TEA utilize this trend very
accurately as their innovations show us everything.
MAGA TEA will also change the taste to Include the new concept, categories and brands
will entail a period of continuous investment with consequent impact on profit. Engro food
will increase the product line of MAGA TEA in Different tastes of Tea like Ice tea , Danedar
tea etc and give a complete satisfaction to their consumers first.
Product Differentiation:
VITAL TEA Industry is now on the working with full strength as per their investment.
Market growth of VITAL TEA is also increased. Large players has established their brands in
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MAGA Tea
the market and enjoyed huge profit margins. Now they are looking towards product
differentiation and multi segmentation because consumers are now more taste conscious and
looking for variety available to them in a tea market. MAGA TEA should make a good
marketing strategy to get huge profit margins in future. We have to expand our business and
segmentation to the upper Punjab and Sindh after getting positive response of sale.
Price Strategy:
TAPAL over VITAL TEA has competitive pricing strategy for its products. In competitive
pricing the price of the product is determined considering the price of competitors. In this
type of pricing strategy, the prices of the competitors are studied . As the price of TAPAL and
VITAL tea is around 300 rupee per Kg, they are introducing the TEA with a price slightly
lower than increasing it.
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MAGA Tea
200 grams Vital Tea (Flagship Product) Hard Pack R.s 70
400 grams Dawn Classical Dust Tea Pack R.s 155
MAGA TEA will make a strategy to get influence of the people in initial stages of the product
The prices of tea are very costly and mostly people use Kenya Tea or Sri Lankan tea because
of the less income in Southern Punjab as compare to LAHORE and Karachi. Firstly, we
launch our product in Multan region to get positive response from these southern Punjab
people. Why people use loose tea of Sri Lanka and Kenya.
MAGA TEA will provide them less costly tea as per the price of
220 per Kg and
20 rupee sachet
60 rupee sachet
packs will available in starting time of launching. After by adopt this strategy MAGA tea
sale will observe. The main aim of this research study is to analyze the preference of people
(of different age groups) on consumption patterns of tea. If our product is survived in the
market then we will measure the income of Multan people
200 grams MAGA TEA Hard Pack Rs. 55
400 grams MAGA TEA Hard Pack Rs. 120
Study claims as the high percentage of illiterate people does causes a problem for them as
these sort of people does not know about the problems in the loose tea in the market. A major
portion of the market which is a low level class goes for the loose tea as they do not know the
low quality of tea used in it which can be a threat for their health. But due to the less cost of
MAGA TEA people will purchase it and we will aware the people by adding promotion in
Schools and Universities and Bus lorry stand to aware the people about problems in the loose
tea.
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MAGA Tea
Promotional Plan
We will use the different Mediums to promote our brand name. There are different ways
through which we can create the positive image of our brand in the society. In today high
competitive landscape you cant rely on one medium for the better image. Different
association must be the part of brand and customers so those customers get awareness about
the brand. I think the best advantage of using different media is that different customers are
associated and affiliated with different media. So though their desire media and associations
customer attract to the brand and caused the Brand Equity. So to enhance our MAGA Tea
brand equity we will use the different medias, which are following.
Print Media
Print Media is a medium that disseminates printed matter.
Newspaper
We use Daily Jang for prints add. Which head office in Multan at Adali Chowk. We select
this paper because this well-known newspaper of Pakistan. This is the part of Geo group
which is the Pakistan famous news channels. Geo group has different channel in Pakistan.
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Therefore has great image in the news. So the rating of geo channel in High and circulation of
Jhang newspaper is also high. Large number of people linked with Jhang newspaper and read
it daily. As well as in Multan city the ratio of reading the Jhang is high. So thats why we
select this newspaper for our promotion.
Cost:
Each page of newspaper contains 8 columns. Width of each column is 4.1 cm. So total width
of page is
4.1 8 =33cm.
Basic rates:
Magazine
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We also want to publish the print add in the Sunday magazine of express Multan. We select
the sunday magazine because it is very popular as newspaper. There is possibility of discount
to publish the add in both the part of Jang.
Page Size
No. Of Columns
Column Width
Column Length
No. Of Pages
40cm * 28cm
06
4.25cm
37cm
68 or more
Rs. 1,25,000
Rs. 1,35,000
Rs. 1,50,000
Rs. 1,50,000
Back Cover
Rs. 2,25,000
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MAGA Tea
Cost
Cost of billboard depends on three things.
i)
ii)
iii)
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These are three factors which finalized the cost of Billboard. There are different rate of
billboards in Multan.
Cost of Billboard in City is 50,000 Rs.
Cost of Billboard in Kent is 75000 Rs.
Cost of Billboard outside the City is 50,000-100,000 Rs.
Pena Flex
We also use different type of Pena flex for the publicity of our MAGA Tea. We will use the
different Pena Flex near to our MAGA Tea location. This is so because to create the
awareness among the customers they will play a Vitol role. We will use the Pena Flex in
different Location like, 9 & 6 No., B.Z.U, Gulgast, Husain Agahi and Larry Ada.
Cost
We will use the 20*10 ft Pena Flexes. Par squires foot cost of each Pena Flex is 12 Rs. So
total cost will be,
Total Squire Foot
Streamers
Streamers will be placed on that places where people can easily picked and see the message
of our Tea. These would be place roads and colonies etc. these will convey the short but
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effective message about over MAGA Tea. Special offers and discounts information also
provide through the streamers.
Cost
As we are starting the new business then need large amount of promotion to stable the
business and create the positive image in the mind of customers. So we need large amount of
streamers to create awareness among the customers. We discover that per unit amount of
streamers are 120-150 Rs. So for the first month we need 100 streamers in Multan.
Total Cost Streamer=100 * 15 = 15,000 Rs
Transit
Another tool which we will use for promotion will be the transit. we are starting our tea
business just in Multan so we chosen the transit mode which communicates the message in
Multan.
Therefore IB bus service is the best source in this respect. Because this move just in
Multan City , rural ares and salarwan.
Another option may be the Faisal Mover (FM) within in Multan Bus Service. This
service moved from Vehari Chwk to Dera Adda. FM bus service passed through the
crowded areas of Multan. Therefore we select this service as Transit mode.
Our third options in transit mode will the Auto Riksha in Multan. Large numbers of
people like to use auto Rikshaws for convince. Another authentic source of transit
advertisement. Their range is every street, colony, Mohallah and Chwks of Multan.
Large numbers of people like to move toward their desired places through Auto
Rikshaw. So these also help to convey the message to the customers.
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Merits of Transit:
Demerits of Transit:
Make low quality Brand image in the mind of customer.
Owner of transit vehicles are not property keep the message to the customers.
Dont neat and clean the poster of company. Then cant seen by the audience.
Sometime one vehicle using more than one messages by the different
companies.
Wall Calking
Wall chalking is another source of street furniture. This is an effective way to convey the
message to the customers. We will prefer to those area for wall chalking where people visit
for picnics like Parks, Zoo, Game Houses and Sports grounds Etc. we select these places
because when people go there they also prefer taking food and other household goods and is
the right time to tell the people about our Tea.
Otherwise to promote the product road is also the better place for wall chalking. During the
walk people focuses on the wall chalking message.
Cabin
We also use Cabin to attract the customers. Multan is famous for summers. It is too hot in
summers so we will different type and stylish cabins for customers. Where people can stay
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and enjoy their time this would the effective techniques to attract the customers. So we have
selected different places for the cabins
Larry Adda
9 No. Chungi
B.Z.U Multan
Cowk Kumharan
Dera Adda
Cost We have to built total 5 cabins and total cost of 5 cabins will be 175,000 Rs.
Broadcast Media
TV:
Most effective way to create awareness among the customers Is Broad Cast Media.
Reach:
We have planned to target the following channel.
Waseb Tv Multan , ROHI Tv, Express News
Time Frame:
We will use Prime time for our advertisement most of the time. Because this is the best time
to attract the audience. Large amount of viewer seeing the TV at that time.
Cost:
Each channel has different cost structure.
Cost of TV Ad on Waseb TV Multan, ROHI TV and Express News:
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Timing
Pricing
Basis of Selection
Days to run
17:00-19:00
20000.00/m
75000.00/m
per day
19:00-20:00
Cost
15th to 10
during
Rohi Tv etc
hour
TV Hour
1st to 20thday
time
this
1 minute ad 2 150,000.00
times a days
in this time
21:00-22:00
260,000.00/m
little time
external time
during
this hour
like variations on
economy, selected
and hours
international
Radio
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Radio is another effective source to attract the customer. In the some part of Multan Radio is
best source to collect information. For our MAGA Tea advertisement we have to select
different channels on radio.
FM 104.6 (B.Z.U)
Must FM 103 (Multan City)
FM 101
FM 93
Cost
Cost of the Radio is less than TV adds. Its Minimum charges are 10,000 Rs. After the
negotiation about Frequency and length of add charges will increase. When frequency and
time frame of add is high then price will be higher than 10,000 Rs.
Electronic Media
In today modern era electronic media is playing Vitol role to educate and increase the brand
equity of brand. Internet is the best source of electronic media.
Internet
A computer network consisting of a worldwide network of computer networks that use the
TCP/IP network protocols to facilitate data transmission and exchange the information. In our
MAGA Tea we have the home delivery service of products. We will start online purchasing
for the relaxation of customers. Customer will place the order through our website then we
deliver the good at their home. This will help us to create the brand equity of the brand.
Distribution Channel
Manufacturer ------ Distributor---------Retailer --------Consumer
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Our product MAGA TEA will use 3 types of distribution channel to minimize the cost of our
product in beginning stage. we will use manufacture cost and send our product directly to
retailer and retailer will provide the MAGA TEA to consumers.
Exit Strategy
Disposal of equipment, and furniture, and fixtures would occur at auction. The additional
assets such as the staffs uniforms, table cloths, and cutlery could be sold at auction. Food
inventory because of its quick perishable time would be considered a write-off.
Financial Plan:
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Start-Up Costs
Total start up costs will be 35000000 of which will be contributed by the owners and the
remainder will be secured MAGA Tea ough a proposed bank loan.
Start-Up Expenses
Permits Deposit
Contingency urgrent
Promotion expense
Working Capital
Pre Opening Expenses
Salaries expense
Total Start-Up Expenses
Amount in R.s
2,00,000
20,00,000
8,00,000
93,30,000
2,25,00,000
1,70,000
3,50,00,000
Amount in R.s
Funds
Sources of Funds
Owners' and other
investments
Bank loans
Other loans
Total Source of Funds
25000000
10000000
3,50,00,000
Use of Funds
Buildings/real estate
Leasehold improvements
2,00,00,000
25,00,000
Capital equipment
Location/administration
15,00,000
2,00,000
expenses
Opening inventory
8,00,000
Crockery
Advertising/promotional
8,00,000
expenses
Other expenses salaries
Contingency fund
1,70,000
20,00,000
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Working capital
Total Use of Funds
70,30,000
3,50,00,000
Year 1
1,44,00,000
36,00,000
1,08,00000
50,000
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Bad Debts
Shrinkage
Credit Card Fees
Insurance
Miscellaneous
Payroll Taxes
Permits and Licenses
Rent
Salaries
Wages
Total Expenses
Net Profit
0
40,000
0
40,000
0
20,000
0
171000
0
3,21,000
10,479,000
Year 1
1,44,00,0
00
Cash from Receivables
Subtotal Cash from Operations
0
1,44,00,0
00
0
2, 50, 00,000
2,50,00,000
Expenditures
Expenditures from Operations
Cash Spent
Bills Paid
Subtotal Spent on Operations
20,52,000
0
24,00,000
44,52,000
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Additional Cash Spent
Sales Tax
Loan Payment
Subtotal Additional Cash Spent
36,00,000
Subtotal Expenditures
Net Cash Flow
Cash Balance
8052000
1,69,48,000
1,69,48,000
0
36,00,000
Year 1
1,42,00,000
0
2,00,000
8,00,000
1,52,00,000
2,00,00,000
2,00,000
1,98,00,000
3,50,00,000
0
0
1,00,00,000
1,00,00,000
2,50,00,000
3,50,00,000
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Net Worth
3,50,00,000
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