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repeatedly asks the same questions about her job duties and does not retain important
information required to perform her job well. As we implement new rules and upgrade software
and equipment, Joe struggles to learn new technology and adapts very slowly. Judy's skill set
does not meet job requirements.
Attitude
Positive phrases: Bob always has a positive attitude and he makes others feel good when he's
around. Jane is always enthusiastic and helps motivate team members. Tom is very level-headed
and handles stressful situations with ease. Tori is quick to congratulate coworkers and builds trust
within her team. Negative phrases: Bob is somewhat pessimistic and his moods affect other
employees. Jane is careless and unmotivated, which ultimately slows the team down. Tom is very
emotional and does not handle stressful situations well. Tori often complains about coworkers
and builds resentment within her team.
Listening Skills
Positive phrases: Heidi is sincerely interested in what others have to say and listens fully before
responding. Damon listens to and promptly follows all directions. Valerie is always an attentive
and active listener. Justin encourages feedback from his customers, listens and works to resolve
any problems. Negative phrases: Heidi is disinterested in what others have to say and interrupts
others before they finish speaking. Damon does not listen to directions and repeatedly asks
management to repeat themselves. Valerie is an inattentive listener and rarely asks for
clarification. Justin disregards customer feedback and interacts only when necessary.
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1. Essay Method
3. Rating Scale
Rating scales consists of several numerical scales
representing job related performance criterions such as
dependability, initiative, output, attendance, attitude etc.
Each scales ranges from excellent to poor. The total
numerical scores are computed and final conclusions are
derived. Advantages Adaptability, easy to use, low cost,
every type of job can be evaluated, large number of
employees covered, no formal training required.
Disadvantages Raters biases
4. Checklist method
5.Ranking Method
The ranking system requires the rater to rank his
subordinates on overall performance. This consists in
simply putting a man in a rank order. Under this method,
the ranking of an employee in a work group is done
against that of another employee. The relative position of
each employee is tested in terms of his numerical rank. It
may also be done by ranking a person on his job
performance against another member of the competitive
group.
Advantages of Ranking Method
Employees are ranked according to their
performance levels.
It is easier to rank the best and the worst
employee.
Limitations of Ranking Method
The whole man is compared with another
whole man in this method. In practice, it is very difficult
to compare individuals possessing various individual
traits.
This method speaks only of the position where an