5/23/2015

Holachef

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06:30PM.Eathearty,everyday!

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HOLA!
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makesushappy!
Rs.100offonyournextmealatHOLA63M8
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GiftfriendsRs.100offontheirfirstorder.
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CONTACTUS
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FREQUENTLYASKEDQUESTIONS
Q.WhatisHolachef?A.Holachef.comAfinedinerestaurantinthecloud!AtHolachef.com,
thefinestofchefspreparegorgeousmealsfromthefinestofingredientseverydayonlytobe
servedtoyourightatyourdoorsteps.Themenuchangeseverydayandoffersanunmatched
varietyintermsofcuisinesanddishes.
WithHolachef.com,theneedtolookelsewhereforfinefoodortoburncashattheexpenseof
thecomfortofstayingputwhereyouare,isover.Ourstarchefsareartistsandtheyhave
practicedtheirartwiththefinestofrestaurantsaround,somehaveshowcasedtheirskillsat
platformslikeMasterCheforcookeryshowswhileothershaveearnedtheirnameswith
carefullycraftedgourmetcateringservicesandthentherearesomewhohavesimplymastered
theartofcookingovergenerationsofwisdomthathasbeenpassedontothemfromwithintheir
family.Theyalllovetocookandfeeleagertoseethehappinessandcomfortthatfoodalone
canbringtopeople.Theyspecializeincuisinesandlovetoexperiment.
Q.HowdoesHolachefwork?A.AtHolachef.comthereisjustonegoalforallofusyour
taste,yourchoiceandaboveallyourconvenience.
ThefoodispreparedbythechefspackagedintheHolachefspecialpackagesthatkeepthefood
absolutelyfreshdeliveredtoyourdoorstepthroughElvisOurdeliveryservice.
Q.WheredoesHolachefdeliver?A.Currently,HolachefdeliverstoPowai,Chandivali,
Vikhroli(West),Bhandup(W),Andheri(E),Sakinaka,MarolandJVLR
WewillbeginourservicesintherestofMumbaiverysoon.
Q.WhoarethechefsatHolachef?A.Ourstarchefsareartistsandtheyhavepracticedtheirart
withthefinestofrestaurantsaround,somehaveshowcasedtheirskillsatplatformslikeMaster
Cheforcookeryshowswhileothershaveearnedtheirnameswithcarefullycraftedgourmet
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cateringservicesandthentherearesomewhohavesimplymasteredtheartofcookingover
generationsofwisdomthathasbeenpassedontothemfromwithintheirfamily.Theyallloveto
cookandfeeleagertoseethehappinessandcomfortthatfoodalonecanbringtopeople.They
specializeincuisinesandlovetoexperiment.
Q.CanIapplytobeachefatHolachef?A.Yes.Youcan.Ifyouhavehadaprofessional
experienceasacheforspecializeinaregionalcuisineandbringabagfullofflavorsonthe
table,youaremostwelcometoapply.JustreachouttousbyapplyingthroughtheImaChef
sectioninthewebsiteorbysimplydroppinganemailtochef@holachef.comandwewillgetin
touchwithyou.
Q.Wheredothechefspreparethefood?A.HolachefhasabeautifulKitchenwhereourchefs
practicetheirart.Somechefsalsooperatefromtheirownkitchens.
WemakesurethatallKitchensareoperatingunderproperfoodpreparationguidelinesandhave
aseparatepreparationsectionforVegetarianandNonVegetarian
Q.HowdoIorder?A.Youcanplaceanorderthroughwww.holachef.com
OryoucandownloadtheHolachefAppfromGooglePlayStore
OrsimplycalluptheHolachefhelplineat8286085751
Q.CanIaddmoremealstoanalreadyplacedorder?A.Yes,youcan.Simplymakeaneworder
andwewilldeliver.
Q.CanIprebookameal?A.IncaseyouwanttopreorderamealthatyouseeatHolachefand
wanttopreorder/bookit,simplycallourhelpline8286085751andtheywillbookitforyou.
Q.CanIplanapartyorplaceabulkorderwithHolachef?A.Yesyoucan.Wecanhelpyou
designstandoutmenusforagettogether,party,officemeetingsetc.Simplyplacearequestat
theLargeOrderssectionontheApportheWebsiteorGiveusacallat8286085751andwe
will
Q.IsthereanyphonenumberwhereIcancalltotrackmyorder?A.Youcancallat
8286085751incaseyouneedtotracktheorder.Although,wewillbeinformingyouwiththe
helpofSMSonthestatusofyourorder.

TERMSOFSERVICE
1.GENERALIntermsofInformationTechnologyAct,2000,thisdocumentisanelectronic
record.Beinggeneratedbyacomputersystemitdoesnotrequireanyphysicalordigital
signatures.
ThisdocumentispublishedinaccordancewiththeprovisionsofRule3(1)oftheInformation
Technology(Intermediariesguidelines)Rules,2011thatrequirepublishingtherulesand
regulations,privacypolicyandTermsofUseforaccessorusageofwww.holachef.com.
(a)Thedomainnamewww.holachef.com(hereinafterreferredtoastheWebsite)isownedby
HolachefHospitalityPvt.Ltd(hereinafterreferredtoastheCompany),aPrivateLimited
CompanyincorporatedundertheCompaniesAct1956/CompaniesAct2013havingits
registeredofficeatregisteredofficeatA104,Synchronicity,NaharAmritShakti
Road,Chandivali,AndheriEast,Mumbai400072.
(b)ForthepurposeoftheseTermsofUse,whereverthecontextsorequires"You"or"User"
shallmeananynaturalorlegalpersonwhohasagreedtobecomeabuyerontheWebsiteand
orderingtheGoodsandServicesavailableontheWebsitebyprovidingRegistrationDatawhile
registeringontheWebsite.Thesitealsoprovidingitsserviceswithoutregistrationdoesnot
absolveYouofthiscontractualrelationship.Theterm"We","Us","Our"orholachefshall
meantheCompany.TheheadingsofeachsectioninthisAgreementareonlyforthepurposeof
organizingthevariousprovisionsunderthisAgreementinanorderlymanner.Theseheadings
shallnotbeusedbyeitherpartytointerprettheprovisionscontainedwiththeminanymanner.
Further,theheadingshavenolegalorcontractualvalue.
(c)TheuseofthisWebsitebyYouissolelygovernedbythispolicyandanypolicyso
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mentionedbytermsofreference.Movingpasthomepage,orusinganyoftheservicesshallbe
takentomeanthatYouhavereadandagreedtobeboundbyallofthepolicies.
Youwillbesubjecttotherules,guidelines,policies,terms,andconditionsapplicabletoany
servicethatisprovidedbythissite,andtheyshallbedeemedtobeincorporatedintothisTerms
ofUseandshallbeconsideredaspartandparcelofthisTermsofUse.
(d)WeholdthesolerighttomodifytheTermsofServicewithoutpriorpermissionfromYouor
informingYou.TherelationshipcreatesonYouadutytoperiodicallycheckthetermsandstay
updatedonitsrequirements.IfYoucontinuetousethewebsitefollowingsuchachange,thisis
deemedasconsentbyYoutothesoamendedpolicies.AslongasYoucomplywiththese
TermsofUse,WegrantYouapersonal,nonexclusive,nontransferable,limitedprivilegeto
enterandusetheWebsite.
ABOUTUS
HolachefisaplatformthatconnectsHomechefs(ParticipatingChefs)withendconsumers
wholooktoeatoutside.HomeChefswilllisttheirmeals/dishes/signaturepreparationsonthe
platform,andanyUsercanscrollthroughdifferenteatingoptionsavailableandplacean
order.Wetaketheorders,collectpaymentsanddeliverthefoodatthedoorstepoftheUser.Any
orderplacedbytheconsumerissubjecttoproductavailability,deliverycapacityandacceptance
byHolachefandtheparticipatingchefs.
2.MEMBERSHIPUseofthisWebsiteisonlyavailabletothoseabovetheageof18,barring
thoseIncompetenttoContractwhichinteraliaincludeinsolvents,asdescribedintheIndian
ContractAct,1872.IfYouareaminorandwishtousetheWebsite,Youmaydosothrough
YourlegalguardianandtheWebsitereservestherighttoterminateYouraccountonknowledge
ofYoubeingaminorandhavingregisteredontheApplicationoravailinganyofitsservices.
3.COMMUNICATIONSYouarerequiredtoprovideUswithyouremail,login/password
whileplacingyourorderthroughthisWebsite.ByusingthisWebsite,itisdeemedthatyou
haveconsentedtoreceivingcalls,autodialedand/orprerecordedmessagecalls,fromUsatany
timewiththeuseofthetelephonethathasbeenprovidedbyyoufortheuseofthiswebsite
whicharesubjecttothePrivacyPolicy.Thisincludescontactingyouthroughinformation
receivedthroughotherparties.TheuseofthiswebsiteisalsoyourconsenttoreceiveSMSs
fromUSatanytimewedeemfit.Thisconsenttobecontactedisforpurposesthatincludeand
arenotlimitedtoclarificationcallsandmarketingandpromotionalcalls.Incaseyouwishto
stopcontactfromUsforthesame,youmaysendusamailtotheeffectat[].
YoumayalsobecontactedbyServiceProviderswithwhomwehaveenteredintoacontractin
furtheranceofourrights,dutiesandobligationsunderthisdocumentandallotherpolicies
followedbyUs.Suchcontactwillbemadeonlyinpursuanceofsuchobjectives,andnoother
callswillbemade.
ThesharingoftheinformationprovidedbyyouwillbegovernedbythePrivacyPolicyandWe
willnotgiveoutsuchcontactinformationofyourstothirdpartiesnotconnectedwiththe
Website.
4.WEBSITEASANINTERMEDIARYPLATFORMTheWebsiteisaplatformthatUsers
utilizetomeetandinteractwithoneanotherfortheirtransactions.Wearenotapartytosuch
interactionandtakenoliabilitythatarisesfromanysuchcommunication.
1.Allcommunicationwhichinteraliaincludethecontract,itsterms,yourobligations,the
sellers(inthiscase,theParticipatingChef)obligations,prices,etcareoutcomesofthe
communicationbetweenthesellerandYou.Thisincludes,withoutanylimitation,theprices,
shippingcosts,paymentdetails,date,periodandmodeofdelivery,warrantiesrelatedto
productsandservicesandaftersalesservicesrelatedtoproductsandservices.Wedonothave
anycontroloversuchinformationandplaynodeterminativeroleinthefinalizationofthesame
andhencedonotstandliablefortheoutcomesofsuchcommunication.
2.Wedonotendorseanyofthefooditemsofferedforsalethroughthewebsitenorplaceany
guaranteeastoitsnature,price,quality,etc.
3.Subjecttotheabovesubclauses,acontractexistsbetweentheYou/BuyerandtheHolachef
andassuchanybreachofcontractandthus,anyclaimarisingfromsuchbreachisthesubject
matteroftheHolachefandthebuyeraloneandweareinnowayapartytosuchbreachor
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involvedinanysuitarisingfromthesamebreach.
5.CHARGESThemembershipofthiswebsiteisfreeofcostandthisincludesthebrowsingof
thesite.However,chargesshallbeapplicableontheservicesrenderedbyusthroughoursite,
includingwithoutlimitationthefooditemsbeingmadeavailablethroughtheSite.
6.USEROBLIGATIONSYouarearestricteduserofthiswebsite.
6.1YouareboundnottoCut,copy,distribute,modify,recreate,reverseengineer,distribute,
disseminate,post,publishorcreatederivativeworksfrom,transfer,orsellanyinformationor
softwareobtainedfromthewebsite.Withourpriorpermissionlimitedusemaybeallowed.For
theremovalofdoubt,itisclarifiedthatunlimitedorwholesalereproduction,copyingofthe
contentforcommercialornoncommercialpurposesandunwarrantedmodificationofdataand
informationwithinthecontentoftheWebsiteisnotpermitted.
6.2Youagreenottoaccess(orattempttoaccess)theWebsiteand/orthematerialsorServices
byanymeansotherthanthroughtheinterfacethatisprovidedbythewebsite.Theuseofdeep
link,robot,spiderorotherautomaticdevice,program,algorithmormethodology,oranysimilar
orequivalentmanualprocess,toaccess,acquire,copyormonitoranyportionoftheWebsiteor
Content,orinanywayreproduceorcircumventthenavigationalstructureorpresentationofthe
Website,materialsoranyContent,toobtainorattempttoobtainanymaterials,documentsor
informationthroughanymeansnotspecificallymadeavailablethroughtheWebsiteis
specificallybanned.YouacknowledgeandagreethatbyaccessingorusingtheWebsiteor
Services,YoumaybeexposedtocontentfromotherusersthatYoumayconsideroffensive,
indecentorotherwiseobjectionable.Wedisclaimallliabilitiesarisinginrelationtosuch
offensivecontentontheWebsite.Further,Youmayreportsuchallegedlyoffensivecontent.
6.3Inplaceswherethiswebsiteallowsyoutopostoruploaddata/information,Youundertaketo
ensurethatsuchmaterialisnotoffensiveandinaccordancewithapplicablelaws.Further,You
undertakenotto:
a)Abuse,harass,threaten,defame,disillusion,erode,abrogate,demeanorotherwiseviolatethe
legalrightsofothers
b)EngageinanyactivitythatinterfereswithordisruptsaccesstotheWebsiteortheServices
(ortheserversandnetworkswhichareconnectedtotheWebsite)
c)Impersonateanypersonorentity,orfalselystateorotherwisemisrepresentYouraffiliation
withapersonorentity
d)Publish,post,disseminate,anyinformationwhichisgrosslyharmful,harassing,
blasphemous,defamatory,obscene,pornographic,paedophilic,libellous,invasiveofanother's
privacy,hateful,orracially,ethnicallyobjectionable,disparaging,relatingorencouraging
moneylaunderingorgambling,orotherwiseunlawfulinanymannerwhateverorunlawfully
threateningorunlawfullyharassingincludingbutnotlimitedto"indecentrepresentationof
women"withinthemeaningoftheIndecentRepresentationofWomen(Prohibition)Act,1986
e)Postanyfilethatinfringesthecopyright,patentortrademarkofotherlegalentities.
f)Uploadordistributefilesthatcontainviruses,corruptedfiles,oranyothersimilarsoftwareor
programsthatmaydamagetheoperationoftheWebsiteoranother'scomputer
g)Probe,scanortestthevulnerabilityoftheWebsiteoranynetworkconnectedtotheWebsite,
orbreachthesecurityorauthenticationmeasuresontheWebsiteoranynetworkconnectedto
theWebsite.Youmaynotreverselookup,traceorseektotraceanyinformationonanyother
user,oforvisitorto,theWebsite,oranyothercustomerofthewebsite,includinganywebsite
AccountnotownedbyYou,toitssourceorexploittheWebsiteorServiceorinformation
madeavailableorofferedbyorthroughtheWebsite,inanymanner,whetherornotthepurpose
istorevealanyinformation,includingbutnotlimitedtopersonalidentificationinformation,
otherthanYourowninformation,asprovidedforbytheWebsite
h)Disruptorinterferewiththesecurityof,orotherwisecauseharmto,theWebsite,systems
resources,accounts,passwords,serversornetworksconnectedtooraccessiblethroughthe
Websitesoranyaffiliatedorlinkedsites
i)Collectorstoredataaboutotherusersinconnectionwiththeprohibitedconductandactivities
setforthinthisSection.
j)UsetheWebsiteoranymaterialorContentforanypurposethatisunlawfulorprohibitedby
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theseTermsofUse,ortosolicittheperformanceofanyillegalactivityorotheractivitywhich
infringestherightsofthiswebsiteorotherthirdparties
k)Violateanycodeofconductorotherguidelines,whichmaybeapplicableforortoany
particularService
l)ViolateanyapplicablelawsorregulationsforthetimebeinginforcewithinoroutsideIndia
m)ViolatetheTermsofUseincludingbutnotlimitedtoanyapplicableAdditionalTermsof
theWebsitecontainedhereinorelsewhere
n)CreateliabilityforUsorcauseUstolose(inwholeorinpart)theservicesofOurinternet
serviceprovider("ISPs")orothersuppliers
Youshallnotengageinadvertisingto,orsolicitationof,otherUsersoftheWebsitetobuyor
sellanyproductsorservices,including,butnotlimitedto,productsorservicesrelatedtothat
beingdisplayedontheWebsiteorrelatedtous.Youmaynottransmitanychainlettersor
unsolicitedcommercialorjunkemailtootherUsersviatheWebsite.Itshallbeaviolationof
theseTermsofUsetouseanyinformationobtainedfromtheWebsiteinordertoharass,abuse,
orharmanotherperson,orinordertocontact,advertiseto,solicit,orselltoanotherperson
withoutOurpriorexplicitconsent.Wecan(andYouherebyexpresslyauthorizeUsto)disclose
anyinformationaboutYoutolawenforcementorothergovernmentofficials,aswe,inOursole
discretion,believenecessaryorappropriateinconnectionwiththeinvestigationand/or
resolutionofpossiblecrimes,especiallythosethatmayinvolvepersonalinjury.
Wehavenoobligation,tomonitorthematerialspostedontheWebsite.Weshallhavetheright
toremoveoreditanycontentthatinitssolediscretionviolates,orisallegedtoviolate,any
applicablelaworeitherthespiritorletteroftheseTermsofUse.Notwithstandingthisright,
YOUREMAINSOLELYRESPONSIBLEFORTHECONTENTOFTHEMATERIALS
YOUPOSTONTHEWEBSITEANDINYOURPRIVATEMESSAGES.Innoeventshall
WeassumeorhaveanyresponsibilityorliabilityforanyContentpostedorforanyclaims,
damagesorlossesresultingfromuseofContentand/orappearanceofContentontheWebsite.
YouherebyrepresentandwarrantthatYouhaveallnecessaryrightsinandtoallContentwhich
YouprovideandallinformationitcontainsandthatsuchContentshallnotinfringeany
proprietaryorotherrightsofthirdpartiesorcontainanylibelous,tortuous,orotherwise
unlawfulinformation.
7.PAYMENT&PRICEYouunderstandthatthecontractisabipartitecontractbetweenyou
andthesellerusingthePaymentFacility,andYoushallpaytheTransactionPricethroughYour
IssuingBanktotheSellerusingPaymentFacility.
Anyextension/increaseintheDispatchand/orDeliverytimeshallnotbetheresponsibilityof
theWebsite.
8.DELIVERY8.1Deliveryperiodspecifiedatthetimeofordermayvary.Thegoodswillbe
deliveredtotheaddressgivenatthetimeofgivingtheorder.
8.2ThedeliverymaybeeitherdonebytheParticipatingCheforbyHolachef.Incaseof
deliverybytheParticipatingChef,thedeliveryisthesoleresponsibilityoftheParticipating
Chef.NoresponsibilityistakenbytheWebsiteincaseoflatedeliveryeitherbythe
ParticipatingCheforus.
8.3ItmaynotbepossibleforUsortheParticipatingChefstodelivertosomelocations.Insuch
acase,wewillinformyouandarrangementsforchangeindeliveryaddressorcancellationcan
bemade.
9.CASHONDELIVERY9.1CashonDeliveryisavailableforordersstartingfromRs____.
9.2Yourdeliveryaddressshouldbeunderserviceablenetworkofthecouriers.
9.3Paymenttothecourierstaffshouldbedoneincash.ChequeorDDisnotacceptable.The
invoiceamountwillbeinclusiveofallcharges.
10.THIRDPARTYINFORMATIONAlltext,graphics,userinterfaces,visualinterfaces,
photographs,trademarks,logos,sounds,musicandartwork(collectively,"Content"),apartfrom
theonesownedbyUs,isathirdpartyusergeneratedcontentandWehavenocontroloversuch
thirdpartyusergeneratedcontent.
Otherthanwhenprovidedfor,theuseofsuchcontentanditbeingreproduced,republished,
uploaded,posted,publiclydisplayed,encoded,translated,transmittedordistributedinanyway
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(including"mirroring")toanyothercomputer,server,Websiteorothermediumforpublication
ordistributionorforanycommercialenterprise,withoutOurexpresspriorwrittenconsentis
notallowed.
ThecontentthatyoupostwillbecomeOurpropertyandYougrantUstheworldwide,perpetual
andtransferablerightsinsuchContent.Weshallbeentitledto,consistentwithOurPrivacy
Policyasadoptedinaccordancewithapplicablelaw,usetheContentoranyofitselementsfor
anytypeofuseforever,includingbutnotlimitedtopromotionalandadvertisingpurposesand
inanymediawhethernowknownorhereafterdevised,includingthecreationofderivative
worksthatmayincludetheContentYouprovideandarenotentitledtoanypaymentorother
compensationforsuchuse.
11.DATAPROVIDEDBYUS11.1Fromtimetotime,Ourteammaypostcommentsor
articles.ThesearticlesaretheIntellectualPropertyoftheCompanyandyouareprohibitedfrom
posting,reproducing,publishing,changing,editingsucharticles.Incasethatyouhavea
problemwithanyarticlesoposted,youmayreportthesameviamailandwewilllookintoit.
Weareundernoobligationtoremovesucharticlesandthefinaldecisionlieswithus.
11.2WetakeutmostcaretoensurethatdataprovidedatourWebsiteistrueandaccurate.
Sometimes,systemerrorscreepinanddatageneratedbyotherUsersmaybefalse.Wearenot
responsibleforanysuchdata.
11.3WearenotinanywayliabletoYou,foranylossarisingtoyoufromactivitiesthatinclude
butarenotlimitedtoournegligence,breachofcontract,IntellectualPropertyandTrademark
infringement,breachoflaws,etc.
11.4Fromtimetotime,ourWebsitewithhaveexternallinksconnectedtootherwebsites.We
innowayendorsethesewebsites.Weareinnowayliablefortheinformationfoundonthose
websites.Externalwebsitesmayhavetheirownpoliciesandweinnowayareresponsiblefor
anylossordamagecausebythesametoyou.Youareadvisedtouseyourowndiscretioninthe
navigationanduseofexternalsites.
12.INDEMNIFICATIONANDLIMITATIONOFLIABILITYYOUAGREETO
INDEMNIFY,DEFENDANDHOLDHARMLESSTHISWEBSITEINCLUDINGBUTNOT
LIMITEDTOITSAFFILIATEVENDORS,AGENTSANDEMPLOYEESFROMAND
AGAINSTANYANDALLLOSSES,LIABILITIES,CLAIMS,DAMAGES,DEMANDS,
COSTSANDEXPENSES(INCLUDINGLEGALFEESANDDISBURSEMENTSIN
CONNECTIONTHEREWITHANDINTERESTCHARGEABLETHEREON)ASSERTED
AGAINSTORINCURREDBYUSTHATARISEOUTOF,RESULTFROM,ORMAYBE
PAYABLEBYVIRTUEOF,ANYBREACHORNONPERFORMANCEOFANY
REPRESENTATION,WARRANTY,COVENANTORAGREEMENTMADEOR
OBLIGATIONTOBEPERFORMEDBYYOU/USPURSUANTTOTHESETERMSOF
USE.FURTHER,YOUAGREETOHOLDUSHARMLESSAGAINSTANYCLAIMS
MADEBYANYTHIRDPARTYDUETO,ORARISINGOUTOF,ORINCONNECTION
WITH,YOURUSEOFTHEWEBSITE,ANYCLAIMTHATYOURMATERIALCAUSED
DAMAGETOATHIRDPARTY,YOURVIOLATIONOFTHETERMSOFUSE,OR
YOURVIOLATIONOFANYRIGHTSOFANOTHER,INCLUDINGANY
INTELLECTUALPROPERTYRIGHTS.
INNOEVENTSHALLWE,OUROFFICERS,DIRECTORS,EMPLOYEES,PARTNERS
ORSUPPLIERSBELIABLETOYOU,THEHOLACHEFORANYTHIRDPARTYFOR
ANYSPECIAL,INCIDENTAL,INDIRECT,CONSEQUENTIALORPUNITIVE
DAMAGESWHATSOEVER,INCLUDINGTHOSERESULTINGFROMBREACHOF
CONTRACTORWARRANTY,NEGLIGENCEOROTHERTORTIOUSACTION,OR
ANYOTHERCLAIMARISINGOUTOFORINCONNECTIONWITHYOURUSEOFOR
ACCESSTOTHEWEBSITE,SERVICESORMATERIALS.
THELIMITATIONSANDEXCLUSIONSINTHISSECTIONAPPLYTOTHEMAXIMUM
EXTENTPERMITTEDBYAPPLICABLELAW.
13.DISCLAIMEROFWARRANTIESANDLIABILITIESYOUEXPRESSLY
UNDERSTANDANDAGREETHAT,TOTHEMAXIMUMEXTENTPERMITTEDBY
APPLICABLELAW:
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THEWEBSITE,SERVICESANDOTHERMATERIALSAREPROVIDEDBYTHIS
WEBSITEISONANASISBASISWITHOUTWARRANTYOFANYKIND,EXPRESS,
IMPLIED,STATUTORYOROTHERWISE,INCLUDINGTHEIMPLIEDWARRANTIES
OFTITLE,NONINFRINGEMENT,MERCHANTABILITYORFITNESSFORA
PARTICULARPURPOSE.WITHOUTLIMITINGTHEFOREGOING,HOLACHEF
MAKESNOWARRANTYTHAT
(I)YOURREQUIREMENTSWILLBEMETORTHATSERVICESPROVIDEDWILLBE
UNINTERRUPTED,ORINATIMELYMANNER
(II)ANYERRORSORDEFECTSINTHEWEBSITE,SERVICESOROTHER
MATERIALSWILLBECORRECTED
(III)THEFOODOFFEREDTHROUGHTHEWEBSITESHALLFITTHRIMAGES
PROVIDEDONTHEWEBSITE,SHALLMATCHTHEDESCRIPTIONONTHEWEBSITE
ORBEFITFORCONSUMPTION.TOTHEMAXIMUMEXTENTPERMITTEDBY
APPLICABLELAW,WEWILLHAVENOLIABILITYRELATEDTOUSERCONTENT
ARISINGUNDERINTELLECTUALPROPERTYRIGHTS,LIBEL,PRIVACY,
PUBLICITY,OBSCENITYOROTHERLAWS.HOLACHEFALSODISCLAIMSALL
LIABILITYWITHRESPECTTOTHEMISUSE,LOSS,MODIFICATIONOR
UNAVAILABILITYOFANYUSERCONTENT.
14.COMPLIANCEWITHLAWS:YouruseoftheWebsiteshallcomplywithallthe
applicablelaws(includingwithoutlimitationForeignExchangeManagementAct,1999andthe
rulesmadeandnotificationsissuedthereunderandtheExchangeControlManualasmaybe
issuedbyReserveBankofIndiafromtimetotime,CustomsAct,InformationandTechnology
Act,2000asamendedbytheInformationTechnology(Amendment)Act2008,Preventionof
MoneyLaunderingAct,2002andtherulesmadethereunder,ForeignContributionRegulation
Act,1976andtherulesmadethereunder,IncomeTaxAct,1961andtherulesmadethere
under,ExportImportPolicyofgovernmentofIndia)applicabletothemrespectivelyforusing
PaymentFacilityandthewebsite.
15.DISPUTERESOLUTIONTheformation,interpretationandperformanceofthisAgreement
andanydisputesarisingoutofitshallbegovernedbythelaw,rulesandregulationsofIndia.
Theexclusivejurisdictionandvenueforactionsanddisputesmentionedaboveshallbethe
courtslocatedinMumbai,andYouherebysubmittothepersonaljurisdictionofsuchcourts.
16.CONTACTUSIfYouhaveanyquestionsregardingtheAgreement,thepracticesof
Holacheforanycomplaintswiththeservice,youcanemailusatcare@holachef.com.
17.Discounts/OffersThecompanyhastherighttochangeordiscontinueanyorallpromotional
schemesatitsdiscretion.

PRIVACYPOLICY
We,Holachef,thecreatorofthisPrivacyPolicyensureourfirmcommitmenttoyourprivacy
visvistheprotectionofyourpricelessinformation.ThePrivacyPolicycontainsinformation
aboutwww.holachef.com.Inordertoendowyouwithouruninterrupteduseofservices,we
maycollectand,insomecircumstances,discloseinformationaboutyou.Toenhancebetter
protectionofyourprivacy,weprovidethisnoticeexplainingourinformationpracticesandthe
choicesyoucanmakeaboutthewayyourinformationiscollectedandused.
Ifyouhaveanyquestionsorconcernsregardingthisprivacypolicy,youshouldcontactour
CustomerSupportDeskatsupport@holachef.com
1.OVERVIEWWecommittorespectingyouronlineprivacyanddata.Wefurtherrecognize
yourneedforappropriateprotectionandmanagementofanypersonallyidentifiableinformation
("PersonalInformation")yousharewithus.Informationthatisconsideredpersonalaboutyou
byusincludes,butmaynotbelimitedto,yournameandemailaddress.
Inordertousethiswebsite,youarerequiredtoregisteryourselfbyprovidingthefollowing
informationwhichincludes,butmaynotbelimitedto:
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(1)Name
(2)EmailAddress
(3)ContactNumber
(4)Credit/Debit/Accountdetails
2.NOTIFICATIONOFMODIFICATIONSANDCHANGESTOTHETERMS&
CONDITONSANDPRIVACYPOLICYWereservetherighttochangetheTermsandPrivacy
Policyfromtimetotimeasseenfit,withoutanyintimationtoyou,andyourcontinueduseof
thesitewillsignifyyouracceptanceofanyamendmenttotheseterms.
YouarethereforeadvisedtorereadtheTermsofServiceonaregularbasis.Shoulditbethat
youdonotacceptanyofthemodificationsoramendmentstotheTerms,youmayterminate
youruseofthiswebsiteimmediately.
3.INFORMATIONWECOLLECTOurwebsite'sonlinerequisitionformrequiresuserstogive
uscontactinformation(likeyourname,emailaddressandcontactnumber).Asauserofthis
websiteyouarerequiredtoprovideavalidemailaddressatthetimeofregistrationandchoose
ausernameoraliasthatrepresentsyouridentityonourwebsite.
Certaininformation,suchasyourname,emailaddressandcontactnumberiscollectedinorder
toverifyyouridentityandforuseasaccountnumbersinourrecordsystem,amongotherthings.
Emailaddresses,geolocations,intellectualproperty,listingsviewed,anyinformationentered
intheContactUsformoranyotherformdisplayedonanysectionofthewebsitearealso
collected.
4.COOKIESWeuseouraswellasthirdpartiesdatacollectiondevicessuchas"cookies"on
certainpagesofourwebsite."Cookies"aresmallfilesstoredonyourharddrivethatassistusin
providingservicescustomizedtoyourrequirementsandtastes.Wealsooffercertainfeatures
thatareonlyavailablethroughtheuseofa"cookie".Cookiescanalsohelpusprovide
information,whichistargetedtoyourinterests.Cookiesmaybeusedwhetheryouchooseto
registerwithusornot.
Thirdpartyvendorssuchaswww.google.com(Google)mayusecookiestoserveadsbased
onyourvisitstothisWebsite.Youmayvisitthewebsiteofthethirdpartyandchoosetooptout
oftheuseofcookiesforinterestbasedadvertising,ifthethirdpartyofferssuchanoption.You
maychoosetooptoutoftheDoubleClickcookiethatGoogleanditspartnersuseforinterest
basedadvertisingbyvisitingAdsSettings.
5.EXTERNALLINKSONWEBSITEThewebsitemaycontainhyperlinkstootherwebsites,
contentorresources.Wehavenocontroloveranywebsitesorresources,whichareprovidedby
othercompaniesorpersons.YouacknowledgeandagreethatWearenotresponsibleforthe
availabilityofanysuchexternalsitesorresources,anddoesnotendorseanyadvertising,
productsorothermaterialsonoravailablefromsuchwebsitesorresources.
YouacknowledgeandagreethatWearenotliableforanylossordamagewhichmaybe
incurredbyyouasaresultoftheavailabilityofthoseexternalsitesorresources,orasaresult
ofanyrelianceplacedbyyouonthecompleteness,accuracyorexistenceofanyadvertising,
productsorothermaterialson,oravailablefrom,suchwebsitesorresources.Thesethirdparty
serviceprovidersandthirdpartysitesmayhavetheirownprivacypoliciesgoverningthe
storageandretentionofyourpersonalinformationthatyoumaybesubjectto.Werecommend
thatwhenyouenterathirdpartywebsite,youreviewthethirdpartysitesprivacypolicyasit
relatestosafeguardingyourpersonalinformation.Weusethirdpartyadvertisingcompaniesto
serveadswhenyouvisittheWebsite.
Youmayvisitthethirdpartywebsitesandchoosetooptoutoftheuseofcookiesforinterest
basedadvertisingifthethirdpartyofferssuchanoption.
6.OURUSEOFYOURINFORMATIONYourcontactinformationisalsousedtocontactyou
whenevernecessary.WeuseyourIPaddresstohelpdiagnoseproblemswithourserver,andto
administerourWebsite.YourIPaddressisalsousedtohelpidentifyyouandtogatherbroad
demographicinformation.Finally,wemayuseyourIPaddresstohelpprotectourpartnersand
ourselvesfromfraud.Wewillcontinuetoenhanceoursecurityproceduresasnewtechnology
becomesavailable.WewilltransferinformationaboutyouifWeareacquiredbyormerged
withanothercompany.Inthisevent,wewillnotifyyoubyemailorbyputtingaprominent
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noticeonthesitebeforeinformationaboutyouistransferredandbecomessubjecttoadifferent
privacypolicy.
WemayreleaseyourpersonalinformationtoathirdpartyinordercomplywithaCourtOrder
orothersimilarlegalprocedure,orwhenwebelieveingoodfaiththatsuchdisclosureis
necessarytocomplywiththelawpreventimminentphysicalharmorfinanciallossor
investigateortakeactionregardingillegalactivities,suspectedfraud,orviolationsofOur
TermsofService.Wemaydisclosepersonallyidentifiableinformationtopartiesincompliance
withourCopyrightPolicyasmentionedintheTermsofServiceasweinoursolediscretion
believenecessaryorappropriateinconnectionwithaninvestigationoffraud,intellectual
propertyinfringement,piracy,orotherunlawfulactivity.Insuchevents,Wemaydisclose
name,address,country,phonenumber,emailaddressandcompanyname.
7.CONFIDENTIALITYYoufurtheracknowledgethattheWebsitemaycontaininformation
whichisdesignatedconfidentialbyUsandthatyoushallnotdisclosesuchinformationwithout
ourpriorwrittenconsent.
Yourinformationisregardedasconfidentialandthereforewillnotbedivulgedtoanythird
party,unlessiflegallyrequiredtodosototheappropriateauthorities.
Wewillnotsell,share,orrentyourpersonalinformationtoanythirdpartyoruseyouremail
addressforunsolicitedmail.Anyemailssentbyuswillonlybeinconnectionwiththe
provisionofagreedservicesandproducts.
8.OURDISCLOSUREOFYOURINFORMATIONDuetotheexistingregulatory
environment,wecannotensurethatallofyourprivatecommunicationsandotherpersonally
identifiableinformationwillneverbedisclosedinwaysnototherwisedescribedinthisPrivacy
Policy.Bywayofexample(withoutlimitingandforegoing),wemaybeforcedtodisclose
informationtothegovernment,lawenforcementagenciesorthirdparties.Undercertain
circumstances,thirdpartiesmayunlawfullyinterceptoraccesstransmissionsorprivate
communications,ormembersmayabuseormisuseyourinformationthattheycollectfromour
Website.Therefore,althoughweuseindustrystandardpracticestoprotectyourprivacy,wedo
notpromise,andyoushouldnotexpect,thatyourpersonallyidentifiableinformationorprivate
communicationswouldalwaysremainprivate.
Asamatterofpolicy,wedonotsellorrentanypersonallyidentifiableinformationaboutyouto
anythirdparty.However,thefollowingdescribessomeofthewaysthatyourpersonally
identifiableinformationmaybedisclosed.
8.1ExternalServiceProviders:Theremaybeanumberofservicesofferedbyexternal
serviceprovidersthathelpyouuseourWebsites.Ifyouchoosetousetheseoptionalservices,
andinthecourseofdoingso,discloseinformationtotheexternalserviceproviders,and/or
grantthempermissiontocollectinformationaboutyou,thentheiruseofyourinformationis
governedbytheirprivatepolicy.
8.2OtherCorporateEntities:Wesharemuchofourdata,includingpersonallyidentifiable
informationaboutyou,withourparentand/orsubsidiariesthatarecommittedtoservingyour
onlineneedsandrelatedservices,throughouttheworld.Suchdatawillbesharedforthesole
purposeofenhancingyourbrowsingexperience.Totheextentthattheseentitieshaveaccessto
yourinformation,theywilltreatitatleastasprotectivelyastheytreatinformationtheyobtain
fromtheirothermembers.ItispossiblethatWeand/oritssubsidiaries,oranycombinationof
such,couldmergewithorbeacquiredbyanotherbusinessentity.Shouldsuchacombination
occur,youshouldexpectthatwewouldsharesomeorallofyourinformationinorderto
continuetoprovidetheservice.Youwillreceivenoticeofsuchevent(totheextentthatit
occurs).
8.3LawandOrder:Wecooperatewithlawenforcementinquiries,aswellasotherthird
partiestoenforcelaws,suchas:intellectualpropertyrights,fraudandotherrights.Wecan(and
youauthorizeusto)discloseanyinformationaboutyoutolawenforcementandother
governmentofficialsaswe,inoursolediscretion,believenecessaryorappropriate,in
connectionwithaninvestigationoffraud,intellectualpropertyinfringements,orotheractivity
thatisillegalormayexposeusoryoutolegalliability.
9.ACCESSING,REVIEWINGANDCHANGINGYOURPROFILEFollowingregistration,
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youcanreviewandchangetheinformationyousubmittedexceptyourdisplayname,during
registration.Ifyouchangeanyinformationwemaykeeptrackofyouroldinformation.Youcan
changeyourregistrationinformationsuchasyourEmailIDetc.
Toremoveyourprofilesothatotherscannotviewit,contactourcustomersupportteamat
support@holachef.com
Wewillretaininourfilestheinformationyouhaverequestedtoremoveforcertain
circumstances,suchastoresolvedisputes,troubleshootproblemsandenforceourtermsand
conditions.Further,suchpriorinformationisnevercompletelyremovedfromourdatabasesdue
totechnicalandlegalconstraints,includingstored'backup'systems.Therefore,youshouldnot
expectthatallofyourpersonallyidentifiableinformationwouldbecompletelyremovedfrom
ourdatabasesinresponsetoyourrequests.
10.OTHERINFORMATIONCOLLECTORSExceptasotherwiseexpresslymentionedinthis
PrivacyPolicy,thisdocumentonlyaddressestheuseanddisclosureofinformationwecollect
fromyou.Totheextentthatyoudiscloseyourinformationtootherparties,whethertheyareon
ourWebsitesoronothersitesthroughouttheInternet,differentrulesmayapplytotheiruseor
disclosureoftheinformationyoudisclosetothem.Totheextentthatweusethirdparty
advertisers,theyadheretotheirownprivacypolicies.Sincewedonotcontroltheprivacy
policiesofthethirdparties,youaresubjecttoaskquestionsbeforeyoudiscloseyourpersonal
informationtoothers.Anyinformationthatyoumakepubliclyavailableonthesitemaybe
potentiallyviewedbyanyparty,andbypostingsuchmaterialitisdeemedthatyouconsentto
sharesuchinformationwithsuchparties.
11.SECURITYWetreatdataasanassetthatmustbeprotectedagainstlossandunauthorized
access.Weemploymanydifferentsecuritytechniquestoprotectsuchdatafromunauthorized
accessbymembersinsideandoutsidethecompany.Wedonotrecommendtransferofsensitive
information(suchascreditcardnumber)andbankaccountdetailsviatheSitetoanythird
party.Usersarerecommendedtodosooffline,onthephoneorviapersonalemails.Wefollow
generallyacceptedindustrystandardstoprotectthepersonalinformationsubmittedtous,both
duringtransmissionandoncewereceiveit.However,"perfectsecurity"doesnotexistonthe
Internet.Youthereforeagreethatanysecuritybreachesbeyondthecontrolofourstandard
securityproceduresareatyoursoleriskanddiscretion.
12.DISCLAIMERWecannotensurethatallofyourprivatecommunicationsandother
personalinformationwillneverbedisclosedinwaysnototherwisedescribedinthisPrivacy
Policy.Therefore,althoughwearecommittedtoprotectingyourprivacy,wedonotpromise,
andyoushouldnotexpect,thatyourpersonalinformationwillalwaysremainprivate.Asauser
oftheSite,youunderstandandagreethatyouassumeallresponsibilityandriskforyouruseof
thewebsite,theinternetgenerally,andthedocumentsyoupostoraccessandforyourconduct
onandofftheSite.
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