Robert Ramirez

6907 Petrie Dr.

Houston, Texas 77076
rmrrob2@aol.com
(281) 387-6978

SUMMARY

Motivated, results proven business professional with 15 + years of leadership experience and a compelling
desire and dedication committed to excellence. A talent for quickly mastering the policies, procedures and
authorized training of the staff. Diplomatic and tactful with professionals and non-professionals at all levels.
Accustomed to handling sensitive, confidential records. Demonstrated history of producing timely reports, and
ability to maximize profits. Poised and competent with demonstrated ability easily transcend cultural differences.
Thrive in deadline driven environments. Developed and administered annual budgets, in charge of day-to-day
operations, carryout company policies and operate within guidelines. Works well with people, both the public and
employees. Administered the company goals, objectives, policies, and programs.

WORK EXPERIENCE

Barri Remittance Corporation

Houston, Texas
District Manager 2007
• Generated reports ensuing full compliance with company requirements and tight deadlines
• Launched the EmagineNet check cashing program
• Trained over 500 personnel on how to cash a check which resulted in an increased revenue of 30% in
6 months
• Continued mentoring, training and coaching of staff and new hires
• Team Building skills Provided staff members with positive reinforcement and motivate them to do
their best
• Evaluated and reviewed employee status
• Interviewed new hires and terminated employees
• New business development obtained through self marketing and developing leads
• Coordinated the construction and build out of new offices
• Developed 6 managers and directed a staff of 120 which resulted in promotions
• Built a clientele supported primarily by referrals
• Develop and implemented strategic marketing plans to increase sales
• Supervised staff to Meet and Exceed Customers Expectations, and set goals
• Executed audits of 60 offices inventories and, enforced compliance with Federal requirements, which
resulted in a reduction of shortages
• Conceived special promotions, write / design advertising and coordinated disbursement
• Excellent communication skills both verbal and written
• Illustrated willingness to learn and advance education through attending training workshops and
meetings
• For travel involved in job, ability to be away from home occasionally overnight and for longer than
normal workday
• Experienced in the Powers of Persuasion by Dr. Robert Cialdini

Americas Cash Express

Houston, Texas
Senior Manager 2004-2007
• Generated reports ensuing full compliance with company requirements and tight deadlines
 • Trained personnel on how to cash a check and process Pay Day Loans which resulted in an increased
revenue of 47% in 6 months and an increase sales goal
• Continued mentoring, training and coaching of staff and new hires
• Team Building skills Provide staff members with positive reinforcement and motivate them to do
their best
• Evaluated and reviewed employee status
• Interviewed new hires and terminated employees
• New business development obtained through self marketing and developing leads
• Developed 6 managers and directed a staff of 20 which resulted in promotions
• Built a clientele supported primarily by referrals
• Develop and implemented strategic marketing plans to increase sales
• Supervised staff to Meet and Exceed Customers Expectations, and set goals
• Executed audits of 15 offices inventories and, enforced compliance with Federal requirements
• Excellent communication skills both verbal and written
• Go to person when District Manager is occupied
• Ability to work independently

EDUCATION
University of Phoenix
Pursuing BSA / Business Administration and Finance