Interface types SPEECH

This type of interface allows the user to speak or type in their normal
everyday language in order to interact with the computer.
BASED

system based on user feedback indicates the

importance of adhering to conversational conventions
when designing speech interfaces, particularly in the
face of speech recognition errors

EXAMPLE

1. Some applications such as speech recognition

software accept the spoken words and convert them
into text on the computer. These applications have a
much wider vocabulary than the dialogue interface.
2. An example of a natural language interface which
makes use of written text is a 'chat bot'. This software
mimics a conversation - you ask it questions and it will
come back with a suitable comment for you.

MAIL APPLICATION
1. users can hear their
messages,
2. skip forward or
backward from one
header to the next,
3. fax a message,
4. reply to a message,
or initiate a new
message to a person
on their short list of
names known to the
speech recognizer

SpeechActs:

You have 14 new messages and 47 old

messages. The first new message is from
Eric Baatz regarding "report completed."
User:
Let me hear it.
SpeechActs:
"The first draft is ready for your
comments.
Eric."
User:
Reply and include the current message.
SpeechActs:
Preparing message to Eric Baatz. Begin
recording after the tone. When finished,
pause for several seconds.
User:
Eric, I'll get those to you this afternoon.
SpeechActs:
Say cancel, send, or review.
User:
Send.
SpeechActs:
Message sent. What now?
User:
Next message.
SpeechActs:
New message two from Stuart Adams,
subject "Can we meet at 3:00 today?"
User:
Switch to calendar...

CALENDAR APPS
1. allows users to
browse their own
calendar as well as the
calendars of other
users on their short
list. When the user
requests information,
the application reads
them all the events on
a selected day

WEATHER
APPLICATION

What do I have tomorrow?

What about Bob?
What did he have last Wednesday?
And next Thursday?
What was Paul doing three days after Labor Day?

What's the weather in Seattle?

How about Texas?
I'd like the extended forecast for Boston

- call up and ask for

weather for states and
for major cities around
the country

STOCK QUOTES APPS

- provides a speech
interface to a dynamic
data feed. The user is
able to ask for the
prices of selected
stocks, ask about their
highs, lows, and
volume, or ask for the
prices of stocks in
their portfolio (a
stored list of stocks)

What's the price of Sun?

What was the volume?
Tell me about IBM.
How's my portfolio doing?

PRO
CONS

1. For users, listening is a difficult task. It can become

impossible when too many options are provided at

once. This may mean that a user cannot intuitively
reach a decision.
2. This is the most technically challenging form of
interface for the designers as it has to cope with
different accents, dialects, slang, homonyms (bare or
bear) etc.
3. People have very little patience for a "machine that
doesn't understand"
The closer the VUI matches the user's mental model of the task, the easier it
will be to use with little or no training, resulting in both higher efficiency and
higher user satisfaction.
Four basic activities
Identifying needs and establishing
requirements

In order to design something to support people,

we must know who our target users are and
what kind of support an interactive product
could usefully provide.
Target User Youth and Adult (not children)

Developing alternative designs

two sub-activities: conceptual design and

physical design :
Conceptual design involves producing the
conceptual model for the ~product and a
conceptual model describes what the product
should do, behave and look like.
Physical design considers the detail of the
product including the colors, sounds, and
images to use, menu design, and icon design.
The most sensible way for users to evaluate
such designs, then, is to interact with them.
This requires an interactive version of the
designs to be built, but that does not mean that
a software version is required
process of determining the usability and

Building interactive versions of

the designs

Evaluating designs

acceptability of the product or design that is

measured in terms of a variety of criteria
including the number of errors users make
using it, how appealing it is, how well it
matches the requirements, and so on.