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CONTENTS
1.
2.
Overview ........................................................................................................................................ 3
1.1.
1.2.
1.3.
Assistance ................................................................................................................................ 3
1.4.
Create Store............................................................................................................................. 4
2.1.1.
2.1.2.
2.1.3.
2.2.
2.2.1.
2.2.2.
2.3.
Products ................................................................................................................................ 10
2.3.1.
2.3.2.
2.3.3.
2.3.4.
2.3.5.
2.3.6.
2.4.
Orders ................................................................................................................................... 16
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Revision History
Versio
n
1.0
Description of Change
Date
- New Document
29/03/2015
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1.
OVERVIEW
PayTabs eStore is an ecommerce portal that offers a free, convenient and safe online shopping
experience to your customers with online payments powered by PayTabs. The PayTabs eStore is specially
designed for small businesses that dont own a website but use social media networks like Instagram or
Facebook to sell their products.
PayTabs eStore is the easiest, readymade free solution that enables you, the merchant, to sell your
products online without the hassle of building your own ecommerce website or investing in a domain
name and web hosting. You can now have your own store hosted on PayTabs eStore and even publish
your store directly on your Facebook page.
1.1.
PayTabs does not offer an explicit Sandbox / Testing environment. But by using a demo account, you can
freely test all the functionalities like creating your eStore, adding products, viewing your store page and
placing orders, without any hassle.
In order to move to LIVE PRODUCTION environment, you will need to activate your LIVE MERCHANT
ACCOUNT by clicking on GO LIVE through your PayTabs Merchant Account. Once your Merchant Account
is activated, all the products that you created for your store will be sent for approval to our operations
team. Once approved, your eStore will be moved to the LIVE PRODUCTION environment, where actual
orders and payments can be made through your eStore.
1.2.
Target Audience
This document is intended for merchants that dont own a website and are interested to find out how
to create their own eStore and add products to it in just a few clicks away using PayTabs account.
1.3.
Assistance
If you require assistance, please chat live with our support staff or email us at support@paytabs.com.
1.4.
Documentation Feedback
Help us improve the PayTabs Express CheckOut documentation, by sending your feedback to
support@paytabs.com.
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2.
2.1.
Create Store
1. It takes a few simple steps to create your own store. First, enter the following REQUIRED
details to create your own store:
Enter the name of your store. Since we want your store name to be unique,
we will check the availability of this name against our existing store names.
Phone*
Provide phone number for all customers dealing with your Store, it will be
displayed under Contact Information section on your stores About Us page
Logo*
This image will be displayed on your stores page as your Stores Logo
Optional Fields
Description
Website
If you are selling your products over social media networks like Instagram,
you can add the link of your page here. This will be displayed under the
Contact Information section on your stores About Us page.
Invoice Logo
This image will be added to the header of the invoices created for any order
via your store.
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2. Once you have filled all the required fields, click Create Store and your Store is launched!
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3. To view your Store, you can click on the store name and your store will open in a new tab.
Your store will be empty until you start adding categories and products.
4. The Tweet button enables you to tweet about your store URL via your twitter account.
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5. The Add to Facebook option allows you to publish your store to your Facebook page, where
all store functionalities will be available through the stores Facebook page like browsing
products, making orders and purchases, etc.
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2.2.
Product Categories
To add the products that you want to sell on your store, first you need to select the Categories
for your products. You must select at least one category and click Save. Only the categories that
you select will be displayed on your store. At any point you can edit the categories you selected
by selecting more categories or unselecting some of the existing categories as long as they dont
have products linked to them
2.3.
Products
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Description
Product NameEnglish*
Category*
Price*
Select the product category under which you wish to display your
product. You can assign one of the enabled categories.
The product price that you enter here will have the same
currency as your dashboard currency. The display currency on
your store can be changed to a selection of available currencies,
according to customer preference
Quantity*
Status*
Main Image*
To add more details to your products you can fill in the optional fields:
Optional Fields
Description
Product DescriptionArabic
Additional Images
Weight (Kg)
Free Shipping
Product Name-Arabic
Product DescriptionEnglish
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Options
Type*
Add Value*
This Option is required when you select a Radio Group. It adds a name for
every Radio button that you want to add. For example, if you want to add
the colors, White and Blue, you add the values. The Display Order field is
used to sort the order of radio buttons on the list starting from 0, 1, 2,
etc. If you dont add the display order, the order will default to the order
in which you added the values.
Optional Fields
Description
The title for your new product option in Arabic, if left blank it will take the
English name by default (e.g.: Color)
When you add multiple options, you can sort the display of the options
by adding sorting numbers starting 0, 1, 2, etc.
Name-Arabic
Display Order
DescriptionEnglish
DescriptionArabic
Help Text Description for the option you added. It appears when you
hover on the tool-tip (?) for the option.
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Hidden
Disabled
Description
Product is searchable, visible, shows in blocks and can be linked to from
outside.
Product is only available via a link or direct access to the page. It is not
searchable or shown in any blocks and therefore does not generate a 404
Page Not Found error.
Not accessible from anywhere other than products page on PayTabs
Merchants dashboard. If the page is accessed via a link, a 404 error is
generated.
For Test /Demo Merchants: When your PayTabs account is in demo/Test stage, all products
are approved by default to enable you to test and experience all functionalities of the store
before you Go live.
For Newly Approved Merchants: When your Go-Live request is approved, all the products
that you added during your Testing will be sent to the eStore Administrators for approval and
their status will be set to Pending Approval.
For Live Merchants: By default, all new products that you add, or any edit to any of the
existing products, will set the products status to pending approval until they are reviewed by
PayTabs eStore administrators. This step is to ensure that all product listings follow PayTabs
policies and terms. Once approved, your products will be visible on the store.
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Status
Description
Pending Approval
Approved
Declined
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2.4.
Orders
View Orders:
All orders placed via your store are listed at orders page. Here you can view the complete order
details, like order Date, Products, Amount, Order status and customer information by clicking the
view option.
Change Order Status:
You can change the order status by clicking view order, change order status and click save. For
successful and failed orders, the customer receives an email with an invoice containing the order
details and the current status. You would need to manually raise a refund request on your
PayTabs Merchant Dashboard for cancelled or declined orders.
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