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The Furniture Store WordPress Theme

Common Error Warnings & TroubleShooting


This file will expand to include more troubleshooting issues as they come to our attention.
If your issue is not included here please contact me over my TF profile here:
http://themeforest.net/user/srhnbr
You must be logged in using the account you purchased the theme with.
Always include a link to your install and temporary wp-admin access (admin rights please!)
Oh, and I can't read minds. Be descriptive as much as possible!
Theme appears broken! Stylesheet is missing!
Troubleshooting:
Please review the instructions on uploading the theme.
Or use this tutorial:
http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/
When I try installing I get the following error:

Parse error: syntax error, unexpected ')', expecting '(' in /some_path/wpcontent/themes/TheFurnitureStore/lib/engine/cart_actions.php on line xxx

Troubleshooting:
Please make sure you are running on php5! This is one of the theme's requirements ;)
Catchable fatal error: Object of class stdClass could not be converted to string in...
Troubleshooting:
Make sure you have uploaded the .htaccess file I provided in the Documentation
folder and use a custom permalink structure like: /%category%/%postname%
Make sure that you assign products in their subcategories and not in the parent
categories
If you have filled in the setting of using a Blog, make sure you have created a
category already for it!
I can't get to any of the individual product pages. I'm always served a 404 not found page!
Troubleshooting:
Got to your Settings > Permalinks and check your custom permalink structure. Put your
cursor at the end of whatever you entered in the field there. Are there any empty spaces at
the end? If yes, delete and save. Refresh your frontend and try again. If not solved contact
me with a link to the problem.

Warning: getimagesize
[function.getimagesize]: failed to open stream: HTTP request failed! HTTP/1.0 404 Not Found
in .../.../.../functions.php on line 858
Troubleshooting:
Does your host meet the theme requirements?
As a reminder these are:
* php5
* GD Library for the image resizing script
Check that the necessary image folders (installing.pdf) are inside your "uploads"
folder
Check that the above mentioned folders and any subfolders are writtable
(permissions set to 777)
Check that the images exist.Are the correct image file paths and file names entered?
If the images are category or tag specific images make sure that they are saved after
the category or tag slug
I don't get the above error but my images still don't show. I just get my image title showing but
no picture.

Troubleshooting:
Make sure that under Settings > Miscellaneous you have the Organize my uploads into
month- and year-based folders unchecked!
Also, do make sure you have filled in the following:
Store uploads in this folder Default is wp-content/uploads

My Contact page does not have a form, neither do I see the form in the Email a Friend Overlay.
Troubleshooting:
Please be sure to check the 06_plugins_to_use.pdf
I can't see some of the special characters my language uses with the Cufon text replacement.
Troubleshooting:
You'll need to first make sure that the napoleodoni font supports your special characters see
here: http://www.dafont.com/napoleodoni.font
Then, you need to re- generate the font script to include them. Please see
09_using_cufon.pdf
I'm trying to translate the theme but the Localization plugin always get stuck!
Troubleshooting:
Download poEdit and use that for scanning and extracting your text. Then use the
Localization plugin to translate the po file and create your mo.
I translated the theme but I can see any of my changes!
Troubleshooting:

Make sure you have generated the mo and po files and that you leave then inside the
language folder of the parent theme!
I'm using the theme in a language other than English and when I am on category pages that
don't have subcategories I have a View All link but next to it the words No categories in my
language but cut off! What's going on?
Troubleshooting:
Open includes > category > categorySubNavi.php and find the following code:
if (trim($cats[0]) != 'No cate') {
replace 'No cate' with what you see there in your language.
I wanted to test the customer registration and I did registered just fine but when I log in I just get
a blank page!
Troubleshooting:
Have you created a page for this purpose? You need to create a page that will serve as a My
Account page and save it's title in your theme options! Make sure you do as instructed in
the 03_adding_content.pdf page 12!
I did create a page for My Account, I register just fine but my page has no content!
Troubleshooting:
Please remember to use the "Account Customer Area" custom page template for this page!
I just tested the Customer Registration but when I click the Send button I get several errors like:
Warning: file_get_contents(email/de_DE-email-new-user-welcome.txt)
[function.file-get-contents]: failed to open stream: No such file or directory
in...
Warning: file_get_contents(email/de_DE-email-new-user-owner-notification.txt)
[function.file-get-contents]: failed to open stream: No such file or directory
in...
Warning: Cannot modify header information - headers already sent by...

Troubleshooting:
It seems you have localized part of the theme but forgot to translate the emails the shop
sends out when a new user registers. Please follow the instructions inside the
translations.pdf for translating the emails.
I want to test the email send when a registered member has lost his/her password but I only get
the login form again. Something's not right
Troubleshooting:
Have you created a page for this purpose? You need to create a page that will serve as a
Recover Password page and save it's title in your theme options! Make sure you do as
instructed in the 03_adding_content.pdf page 16!

Shop related issues:


When viewing the cart it says:

Warning: Invalid argument supplied for foreach() in /some_path/wpcontent/themes/TheFurnitureStore/lib/pages/index_body.php on line 171

Troubleshooting:
You have propably checked the option: Display Shopping Bag Related Products? But have
not yet begun to use tags. It would be better to activate that option after tags are in place!
After completing an order checkout I get the following error on the Confirmation page:
Warning: fopen(xxx/xxx/wpcontent/themes/TheFurnitureStore/pdf/bills/Invoice_1234567.pdf)
[function.fopen]: failed to open stream: Permission denied in xxx/xxx/wpcontent/themes/TheFurnitureStore/lib/fpdf16/fpdf.php on line 1044
FPDF error: Unable to create output file: xxx/xxx/wpcontent/themes/TheFurnitureStore/pdf/bills/Invoice_1234567.pdf

Troubleshooting:
Check the folder permisions on both the pdf folder and the bills folder inside it! Set writting
permissions to 777!
Emails are not correctly displayed. I see the code! What's happening?
Troubleshooting:
Please select txt under Email Delivery Type from your email options
When on the Inventory page in the admin I see errors
Troubleshooting:
Have you clicked the Refresh List button?
After setting up my PayPal, an order was properly sent with the correct amount, to the right
account. While I recieved the paypal confirmation email, the shop didnt send me a
confirmation email and the order did not show up in the Manage Orders panel.
Troubleshooting:
Have you entered and saved your PTT and IPN information correcty?
Is your PayPal email entered correctly? It should be exactly the same as you have it
in your paypal account
Have you activated Auto Return as shown in the 04_shop_settings.pdf?
Have you set PayPal to calculate and apply tax on your orders? If so this will
interfere with the shopping cart. Please remember that your prices should include tax
amount until we have finished and released our tax module!
The shop works and has been tested using PayPal Payments Standard and PayPal
Pro. What PayPal payment method did you use? PayPal Express?
If the above points are checked and you still get the problem please contact us with

ftp and wp-admin access info!


I am using Authorize.net. I entered the API Code and Transaction Key and put the Auth.net in
test mode. But when I try to check out I get this error: "(13) The merchant login ID or password
is invalid or the account is inactive."
Troubleshooting:
Change to "https://secure.authorize.net/gateway/transact.dll"
Set Test Request to True

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