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CALIBRATION

The actual Proof of Gross (and/or compensated) Volume is NOT done under the Meter Calibration.
Once the meter is calibrated, Proofs or Checks are done in Standard delivery mode.
For Initial Calibration or Re-Calibration if the Proof does not meet local criteria:
EMR CALIBRATION STEPS - Autocalibrate
1. Standard VOLUME MODE on Display (Gallons)
2. Break Seal
3. Remove or lower Left Rear Bolt. (7/16 hex)
4. Push MODE button to get to SETUP. Display will show LANGUAGE.
5. Arrow down to METER CALIBRATION
6. NEXT PROD CAL 1
7. NEXT, AUTOCALIBRATE
8. NEXT: Prompted with START DISPENSE
9. Push the START BUTTON.
10. Fill the Prover Pay attention to the prover volume and sight glass.
11. When the prover is filled: Push the FINISH button. Prompt: ENTER NTC VOLUME
12. Using the NEXT key to move the cursor in the Preset Field and the Arrow Keys to change the
values. Enter the Non-Compensated Prover Volume.
13. Push the ENTER key and a new calibration factor will be Calculated.
14. Record this K-Factor
15. Hit ENTER to get back to METER CALIBRATION
16. Insert the Left Rear Bolt.
17. MODE button to get to Volume(Gallons) Mode.
18. Clear the Ticket.
19. Run check under normal Volume/Delivery Mode.
20. If Temperature Compensated, the Delivered volume will have the thermometer.
21. After pushing FINISH to complete the transaction, Push the down arrow to display the NonCompensated Volume.
If your non-compensated checks in standard Volume/delivery mode are consistent, but out of
tolerance, a new K-factor can be calculated per the attached information and entered in Manual
Calibrate. Or, an Autocalibrate run can be made to calculate a new K-factor.
SPECIAL CALIBRATION ACCEPTANCE IF MORE THAN ONE PRODUCT PRODUCT ADDED AFTER
INITIAL CALIBRATION
If all the products were set up and assigned Cal 1 before the calibration was done, they would all get that
calibration properly assigned to that product.
If a new product is added after the calibration of that Cal 1, say 25, the new product unfortunately is not
automatically given the 25, but gets the 96 factory default in the background. Going to Manual calibrate and
getting to Encoder counts, NEXT, then ENTER to "recalculate" gets the CAL 1 of 25 assigned to the new
product.

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Detailed Steps to manual calibrate to accept the calibration factor if product added after calibration:
18. Standard Volume Mode on Display
19. Break Seal
20. Remove or lower Left Rear Bolt. (7/16 hex)
21. Push MODE button to get to SETUP. Display will show LANGUAGE.
22. Arrow down to METER CALIBRATION
23. NEXT PROD CAL 1
24. NEXT AUTOCALIBRATE
25. Arrow up to MANUAL CALIBRATE
26. NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered field.)
27. NEXT FLOW RATE (DEFAULT IS 60 and okay to leave if single calibration)
28. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP
29. ENCODER COUNTS and value in preset field
30. To ACCEPT the ENCODER COUNTS, NEXT SET COUNTS and Cursor Flashes.
31. Push ENTER. Recalculation Occurs
32. Then ENTER(s) to get back to METER CALIBRATION.
33. Insert the Left Rear Bolt.
34. MODE button to get to VOLUME (Gallons) Mode.
How to make corrections in calibration without re-calibrating
Example:
Calibration Factor: 95.966 pulses per Gallon
Register vol: 100.4
Prover volume: 100.0
(Prover-reg)/prover = (100.0-100.4)/100.0 = - .004
New factor= old factor /(1+diff) note sign is important
New factor = 95.966/(1-.004) = 95.966/0.996 = 96.351
If register more than prover, factor up. (less Gallons/pulse) (greater Pulses/gallon)
If register less than prover, factor down (more Gallons/pulse) (less pulses/gallon)
The adjustment is made in Manual Calibration with the C&C switch open.

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Manual Calibrate: For entering known calibration values or normal values for specific meter if known.
30. Standard Volume Mode on Display
31. Break Seal
32. Remove or lower Left Rear Bolt. (7/16 hex)
33. Push MODE button to get to SETUP. Display will show LANGUAGE.
34. Arrow down to METER CALIBRATION
35. NEXT PROD CAL 1
36. NEXT AUTOCALIBRATE
37. Arrow up to MANUAL CALIBRATE
38. NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered field.)
39. NEXT FLOW RATE (DEFAULT IS 60)
40. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers, THEN
enter
41. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP
42. ENCODER COUNTS and value in preset field
43. To change ENCODER COUNTS, NEXT SET COUNTS
44. Use the NEXT key to move the cursor and the arrow keys to change the numbers.
45. Once the number is changed, hit ENTER. CAL RATE 1
46. For another point Arrow down to CAL RATE 2, if not, ENTER back to Meter Calibration.
47. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers, THEN
enter YOU MUST ENTER A FLOW RATE for each additional point.
48. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP
49. ENCODER COUNTS and value in preset field
50. To change ENCODER COUNTS, NEXT SET COUNTS
51. Use the NEXT key to move the cursor and the arrow keys to change the numbers.
52. Once the number is changed, hit ENTER. CAL RATE 2
53. Repeat for additional calibration points.
54. Then ENTER(s) to get back to METER CALIBRATION.
55. Insert the Left Rear Bolt.
56. MODE button to get to VOLUME (Gallons) Mode.
57. Clear the Ticket.
58. Run checks under normal Volume/Delivery Mode.

METER CALIBRATION
There are now 4 Calibrations Available. For multiple products,
If using Temperature Compensation, calibrate the Temperature Probe first as noted previously.
The system calibration is running a known Non-Compensated volume through the meter and having the
register electronics calculate the Calibration Factor. The calibration factor is Encoder Counts per Unit
Volume. During the Auto or Multi calibrate procedures, the register remembers the number of counts
during flow (meter turning). Once the Non-Temperature Compensated volume, Gross Volume, of the Prover
vessel is entered, the register calculates the Calibration factor.
The actual Proof of Gross and Compensated Volumes is NOT done under the Meter Calibration. Once the
meter is calibrated, close the C&C switch, and return to Volume Mode where the Proof run is made. Here
the register applies the Density or Coefficients to obtain the Compensated Volume. If the displayed volume is
Compensated, the thermometer icon to the right of the delivered volume is displayed. The Gross volume is
displayed by pushing an arrow button. These Compensated and Gross Volumes are compared to the Prover
Volume and W&M tables to verify the meter calibration.

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AUTO CALIBRATE is the easiest option. If the system will normally be run at only one flow rate, then Auto
Calibrate at that flow rate will be fine. Follow the procedure noted in the Auto Calibrate section of the Setup
and Operation Manual.
IMPORTANT: Once the GROSS prover volume is entered and the ENTER button is pushed and the
Register calculates the calibration factor (the Descriptor Field changes and a new calibration factor shows),
RECORD THIS FACTOR for future reference. Then push ENTER UNTIL YOU RETURN TO METER
CALIBRATION. Returning to METER CALIBRATION saves the Calibration Factor.
MULTI CALIBRATE is used for systems that will be run at more than one flow rate. For large meters that will
be run at low flow rates, more than one calibration in the low flow rate range is recommended. It is not
necessary to return to Meter Calibration between rates, however once done, push ENTER to get back to
Meter Calibration.
If an E65 CALIBRATION ERROR occurs more points at closer flow rates will be needed. The error occurs
because one of the multipoint calibration values is different by more that 0.25% of the previous value. This is
built in the software to satisfy a Canadian W&M requirement. For example if calibration point 1 is 100.00 than
calibration point 2 must be between 99.75 and 100.25 counts. Push any key to clear the error code. Push
the NEXT key to begin calibrating a new flow rate point using either Autocalibrate or Multicalibrate. It is also
acceptable to calculate the counts and enter them manually using the Manual Calibrate Feature. If this
occurs, Single point autocalibrate points can be done and the curve entered manually. For example: at a
flow rate of 400 gpm: the calibration factor is 100.00. When the flow rate was 200 the E65 Calibration error
occurred. Either try to throttle the valve to get between the 200 and 400 flow rates, and re-do the second
point, or record the flow rate and K-factor for the 400. Stay at the 200 valve throttling and do a single point
AutoCalibrate. Record that K-factor and flow rate. Draw a straight-line curve between the two flow rates,
i.e. interpret points to obtain a K-factor and flowrate that does not violate the 0.25% difference.
MANUAL CALIBRATION is an option available as outlined in the Manual. It is normally used for entering
known calibration values or normal values for specific meter if known.
If for some reason the display head is replaced, or Restart is selected and the stored information in the
display head is lost, the Calibration Factor, if recorded, is entered under Manual Calibration.
Note: For Large Volume prover applications, a prover vessel metal expansion factor may need to be applied
per the local Weights and Measures regulations.
Recommend tenths resolution on Calibration even if whole units on Register for Delivery
To get the best accuracy on the calibration, Both register resolution and preset resolution (for k-factor)
should be temporarily set to Tenths. For calibration, the seal must be broken anyway, so the resolution
can be changed for the calibration and proof, then set back to whole units if that is the delivered resolution.
With C&C switch open, go to DISPLAY SYNTAX. Go to PRESET RES, PRESET VOLUME and move
decimal using NEXT, the ENTER back to PRESET RES to save. Do the same with REGISTER RES,
REGISTER VOL.

Remember To Go Back To Whole Units When Complete With Calibration And Proofs.
MULTICALIBRATE AND METER CAPABILITY WITH THE EMR

26

Sometimes meters are run at 4 to 1 or greater turndowns or the meter has some wear, making a single point
calibration inadequate. Multiple calibration points can be set up to compensate for many of these situations.
Technically the meter performance curve is not linear, but a linear model is easier to use for setting up a
multi-calibrate table and minimizing the prover runs.
The EMR can accommodate 8 points of calibration (or 7 segments). The multipoint calibration has a 0.25%
difference between calibration points limitation built into the software. The 0.25% difference is based on a
Measurement Canada requirement.
There will however be circumstances where the meter performance is beyond the multipoint capability.
The difference between the high/full flow and the low flow requirements must be about 1.70% or less
difference for the multipoint calibration to work. You will need to make a calculation to determine your
situation.
Examples:
High flow K-factor: 94.100
Low Flow K-Factor: 92.475
Segments maximum of 7
Percent per segment:
(((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less
(((94.100-92.475)/ 92.475)/7*100) = 0.251% NO GO, greater than 0.25%
High flow K-factor: 94.100
Low Flow K-Factor: 93.399
Segments maximum of 7
Percent per segment:
(((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less
(((94.100-93.399)/ 93.399)/7*100) = 0.107% - Good
Might want to try 4or 5 segments.
At 5 segments ( 6 points) ,
0.107% *7/5 = 0.150% (< 0.25%)
Example
Each segment (94.100-93.399)/5 = 0.140
K-factor
Flow Rate
93.399
55
93.539
100
93.679
145
93.819
190
93.959
235
94.100
280
In the real world you get a close a practical in the segments and flow rates.

How To Determine The High And Low K-Factors In The Field And Minimize Prover Runs

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6. K-Factor at high flow rate


I suggest doing an AutoCalibrate at the high flow condition. Then go to Volume Mode (standard delivery
mode) and run a couple of checks for consistency and verification of the k-factor. During the prover
filling, push the Mode button to rate, observe and record the average flow rate. If the results of the
register when compared to the prover are consistent, but outside the accepted tolerance, calculate a new
K-factor manually, enter that k-factor using Manual Calibrate, and verify with one or two prover runs.
7. K-Factor at Low flow rate
With the high flow rate K-factor, execute 2 or more runs at the low flow rate condition. During the prover
filling, push the Mode button to Rate, observe and record the average flow rate.
If the results are within tolerance, great. If consistent, but not within tolerance, calculate a new K-factor
for the low flow condition.
8. Manually, enter that low flow k-factor using Manual Calibrate, and verify with one or two prover runs.
9. Do the High-Low acceptability check outlined on page 1. If not okay, then the meter is incapable. If
Okay, calculate a K-factor/Flow Rate table. Use a number of segments that makes the calculation easy.
10. Manually enter that k-factor/Flow Rate table using Manual Calibrate, and verify with one or two prover
runs.

For How to make corrections in calibration without re-calibrating see page above.
Temperature Probe Calibration
14. Disconnect the Temperature probe from the back of the display.
15. Unscrew the temperature probe from the pipe/thermowell.
16. Reconnect the temperature probe to the back of the display
17. Immerse the temperature probe in an ice-water bath 1quart for 5 minutes.
18. In C&C Mode, Arrow down to Temperature
19.
20.
21.
22.
23.
24.
25.
26.

NEXT, Fahrenheit
NEXT, CALIBRATE
NEXT, flashing cursor
Use the NEXT key to move cursor and the keypad or arrow keys to set the temperature to 32F.
ENTER, ENTER, ENTER back to Temperature.
Disconnect the Temperature probe from the back of the display.
Screw the temperature probe into the pipe/thermowell.
Reconnect the temperature probe to the back of the display

DO NOT CHANGE THE REFERENCE TEMPERATURE THIS SHOULD BE 60F(OR 15C).


If you have a dual thermowell installation and a know temperature probe beside the EMR Probe, you can calibrate
the probe to that temperature instead of removing and placing in ice water.

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Troubleshooting PC-Setup Program connection


1. English (US) is selected Control Panel, Regional Options. Perhaps if the system was re-booted after selecting, it
defaulted back to what was there before, and not English (US)?
2. Both the PC setup program and the msxml.msi programs have been loaded.
3. Computer Settings, Control Panel, System Hardware, Com 1 port, defaults of 9600, n,8,1. Com 1 enabled. If Com
1 is used, the program may look for Com3. It will not go beyond Com3 per my experience. If using USB to Serial,
Com 1 may need to be forced. See attached info on USB to Serial use.
4. If there is another Serial program running on the computer such as a hot syncronize to a PDA or cell phone perhaps
that is running in the background, even though the device is not connected, it will not allow the PC-Setup program to
connect. Cntrl-ALT-DEL and look at Task Manager. Close conflicting programs.
5. In the program, Proper head feature(s) (temp comp and or currency if on the display), are checked under C&C basic
setup. If there is a conflict there should be an error message.
6. Communication under Basic setup is Head 1, IB 1, Port 2. You must go here and check and click OKAY or the
program will ask you for where to communicate.
7. Connections in IB are correct for RX and TX:
October 2005 the locations of RX and TX changed. If the IB Board only has been changed in an older IB box,
the wiring shield needs to be replace to show the latest connections, or refer to the attached wiring locations.
If the wiring is correct, you might want to verify the RS-232 cable if all this doesn't work. See attached for pin
locations and continuity expectation between the pins and leads.
8. Port 2 Assign in Register is OBC.
9. Port 1 assign is slip printer or other than OBC.
10. Register has C&C switch open and mode to Set-up and system is verified to be in C&C by pushing the mode button
again and you cannot get out of Set-up. Connection can be made in set-up mode also, but C&C parameters cannot
be downloaded.
11. Cycle power on the IB and try again.
NOTE: When finished using the PC Setup Program, the Port 2 Assignment should be returned to OBC for
communication with other Serial devices.
1.
2.
3.
4.
5.
6.
7.
8.

Push the Mode button so the small arrow is above Setup at the bottom of the screen. The display should say DEFAULTS.
Arrow (+) up to SYSTEM ADDRESS
NEXT , IB ADDRESS 1
Arrow down to PORT 2 ASSIGN,
NEXT, it will say PC SETUP
Arrow down to OBC
ENTER
ENTER back to SYSTEM ADDRESS

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30

NO PRICE ENTRY
While trying to START a delivery, in the Currency Mode prior to selecting a price, the EMR will
display this message. Once the desired price is on the preset display, use the ENTER button to select
it.
SELECT PRODUCT
When more than one product is available, the user must choose one product prior to each delivery.
Press +/- button to display the desired product then press ENTER to select it.
Delivery Error Codes
The current delivery will automatically FINISH when a delivery error occurs.
E04 - ENCODER PULSE ERROR
This error is an indication that an illegal quadrature state has occurred. It is possible this error is
caused by a random event and another delivery may be started. Should this error repeat itself, the
source of the error must be fixed. Before replacing the encoder check the IB input voltage for dropout
or power surges. Some solenoid valves do not have diode suppression and may cause the supply
voltage to drop out. Add diodes (Veeder-Root P/N 846000-022) across the solenoid coils as noted in
the installation manual. An over speed condition (>1250 rpm) will also cause an E04 error.
E06 - TEMP PROBE TOO HOT
The measured temperature is greater than +160F (71.1C). This error can also be caused by poor
connections in a junction box when wire is added to the original temperature probe and a poor
connection is made. Soldering is recommenced - not just wire nuts.
E07 - TEMP PROBE TOO COLD
The measured temperature is less than -55F (-48.3C). When the fluid temperature is outside of the
EMR 's measurable range, a delivery can not continue or start. Go into the C&C Menu, under
TEMPERATURE, check what the EMR reads for the fluid's temperature. If the EMR temperature is
wrong remove or replace the thermoprobe and recalibrate.
E08 - TEMPERATURE PROBE FAILURE
The thermoprobe wires are either shorted together or are not connected to the TP terminals on the
Display Head. Check the thermoprobe connections on the back of the Display Head. If the
thermoprobe wiring is corroded, remove both leads and trim them. Cut back the cable insulation and
strip each wire by 1/4 of an inch (5 mm). Insert both wires into the terminal block and tighten. To test a
thermoprobe, connect each lead to an ohmmeter and measure the resistance. At 77F (25C), the
meter should read about 10 K ohms. If not, replace the probe (Veeder-Root P/N 846000-002).
Startup Error Codes
The following messages apply to self-testing during the power up sequence. Should any of these
messages appear, try cycling the power before replacing the Display Head Module.
E05 - NVRAM FAIL
Test of nonvolatile random access memory. The NVRAM is a piece of semiconductor memory
hardware used as a data storage device. To either write or read data into NVRAM the CPU (central
processing unit) places address and data information on the bus lines and then toggles the
appropriate control signals. The EMR3 uses NVRAM to store setup values, the current amount of
product dispensed and other historical data. Each value stored in NVRAM has a checksum that
validates the integrity for each piece of data. This error occurs when data being read does not agree
with its respective checksum.

E15 - RAM FAIL


Test of static random access memory. The RAM is a piece of semiconductor memory hardware used
as a temporary data storage device. To either write or read data into RAM the CPU (central
processing unit) places address and data on the bus lines and then toggles the appropriate control
signals. The EMR3 uses RAM to store general-purpose data that is erased once power is removed.
Every RAM location is tested by the CPU and the E15 error occurs when data being read does not
agree with the written information.
E16 - FLASH FAIL
Test of program memory. The Flash is a piece of semiconductor memory hardware used to store the
firmware. Firmware is computer software providing all of the instructions used by the CPU (central
processing unit) to operate the EMR3. This error occurs when the checksum for the FLASH device
does not agree with its stored checksum.
E17 - ADDR FAIL
Can not access all devices connected to the CPU's address bus. An address is a unique designation
for the location of data or the identity of other hardware devices. The CPU uses 20 address lines to
communicate with devices connected to the address bus. Any device that fails to respond when
properly addressed will cause this error.
E18 - DATA FAIL
Can not send or receive data from all of the devices connected to the CPU. In the EMR3, information
is represented in binary format so that it can be stored, manipulated and transmitted. Data is
communicated 16 bits at a time and each of the 16 CPU data lines are tested for the proper response.
E19 - UART FAIL
The hardware used to perform serial communications has failed or locked up. UART stands for
universal asynchronous receiver/transmitter and as many as 4 are integrated into the CPU. In each
EMR3 system the UARTs are used for serial communication between the IB and Display Head as well
as for external communications. The configuration registers inside each UART are written to and read
from by the CPU. Any register values that do not program correctly will result in this error. Any status
register conditions that result in a condition that can not be corrected by the CPU will result in this
error. If during start-up, the Display Head stops in any self-check mode, cycle the power. Should the
situation persist, replace the Display Head.
System Error Codes
E50 - IB COMM FAILURE
Serial communication from the IB Box is not working. Check the wiring at both the Display Head and
the IB, make sure A goes to A and B goes to B. At the IB box check the tri-color LED, make sure it is
flashing. If the IB Comm Error continues, try swapping the Display Head 1 wiring with the Display
Head 2 wiring. If the problem follows the Display Head, replace it, if not, test the IB with a known good
Display Head. A faulty IB circuit board can also be the cause an E50 error. With two heads in
operation, the IB COM FAILURE will occur if both heads have the same HEAD ADDRESS. In Setup
Mode go to System Address and, following the instructions in Figure 28 on page 26, check each
Display Heads address number. Cycle the power to clear the error once a change is made. Also in a
two-head system, if Display Head 1 has a problem, Display Head 2 may show an IB COM FAILURE.
In some systems diode suppression on solenoids will be required to avoid IB COM FAILURES. See
information under ENCODER PULSE ERROR and reference the Installation Manual (577013-758).

IB INDICATOR LIGHTS AND IB SELF CHECKS


The tri-color LED, located inside the Interconnection Box, is capable of indicating 4 different states:
Green, Red, Yellow and Off. At start up, the LED flashes the initialization sequence of Off-Green-RedYellow-Off indicating that the IB self-test passed with no errors to display. If one or more Display
Heads are communicating with the IB the LED will flash an Off-Green-Off pattern repeatedly. If one or
more IB Relay is active, or a delivery is in process, the LED will flash an Off-Yellow-Off sequence until
all the relays are inactive. If a communication error occurs, the LED will flash Off-Red-Off indicating a
problem. Try swapping the Display Heads as described above in order to locate the problem. The
LED will not indicate a non-functional Display Head. If a self-test error occurs, the LED will flash an
Off-Red-Off-Red-Off sequence indicating a problem. Try swapping the IB with another IB in order to
locate the problem. If the LED is stuck in one of the 4 states, remove input power from the input
terminals for a few seconds. Restore power and check the LED for the Off-Green-Red-Yellow-Off
sequence. If the LED fails to flash in the proper sequence, replace the IB Circuit Board.
E66 - PRINTER BUSY
The E66 Printer Busy error means that the printer still has information to print from the previous
transaction. If a transaction is complete, but no ticket was put in the printer, the display can be reset
to zero by pushing the FINISH button. When the START button is pushed, the Printer Busy Error
comes up. The printer icon should be flashing to indicate there is information to be printed. The ability
to reset the register is based on a ticket sensing switch inside the printer that clears once a ticket has
been removed. The data that needs to be printed is still however, in the printers buffer memory as
indicated by the flashing icon. Another possibility is that the previous transaction printed some or most
of the information on the ticket, but the ticket was not long enough to print all the information (the
printer icon should be flashing). Install a blank ticket into the printer and the remaining information will
finish printing. Keep in mind that if the operator thinks all of the lines printed, there may still be blank
lines in the format that have to print to complete the ticket. Cycling the printer power will clear the
printer memory and the Printer Busy Error. However, the transaction record is in the EMR3 system
memory and can be recalled using view records or printing records.
Hardware and Printer Busy
If one of the communications wires between the printer and the IB is not connected, the printer will not
print, but the printer icon will flash after a transaction. When the ticket is removed, the register can be
reset by pushing FINISH, but again, when the START button is pushed, the Printer Busy Error will
show because there is still information from the previous transaction to print. Cycling the power will
clear the error as described above, allowing the next transaction to start.
EXC ERROR ####
These are 4-digit coded exception processing errors associated with booting up the EMR system. Try
cycling power Off and On before replacing the Display Head.
Relay Setup Error Codes
Relay setup errors occur while entering relay or preset information in Setup Mode. When using 2stage valves, relay 1 is used to control the fast-flow solenoid and relay 2 is used to control the single
flow solenoid. Under the RELAY CONTROL settings, two values are used to knockoff each solenoid
prior to the end of a preset delivery: SET SLOW FLOW (relay 1) and SET ADVANCE STOP (relay 2).
E60 - STOP ADVANCE ERROR
The volume for flow control relay 2 is set to a volume greater than the volume entered for flow control
relay 1. Fix this condition by setting the volume for SET ADVANCE STOP to a number of units smaller
than the volume for SET SLOW FLOW.

Calibration Error Codes


Calibration errors occur during meter calibration and must be corrected in order to continue with this
process.
E64 - FUEL TYPE UNDEFINED
A meter calibration must be performed for this product.
E65 - CALIBRATION ERROR
One of the multipoint calibration values is different by more that 0.25% of the previous value. For
example if calibration point 1 is 100.00 than calibration point 2 must be between 99.75 and 100.25
counts. Push any button to clear the error code. Push the NEXT button to begin calibrating a new flow
rate point using either Auto Calibrate or Multicalibrate. It is also acceptable to calculate the counts and
enter them manually using the manual calibrate feature.
Other Problems
SYSTEM BOOTS UP OKAY, BUT DISPLAY KEYS DONT RESPOND
Electrical interference or noise could cause this problem. Make sure the IB and the Display Head
each have a good Earth Ground and the ground/shield between the IB and Display Head is
connected. Try to find the source by turning on and off motors/pumps and other equipment in the
area. Make sure this equipment is well grounded.

10

The actual Proof of Gross (and/or compensated) Volume is NOT done under the Meter
Calibration. Once the meter is calibrated, Proofs or Checks are done in Standard delivery
mode.
For Initial Calibration or Re-Calibration if the Proof does not meet local criteria:
EMR AUTOCALIBRATE CALIBRATION STEPS
1. Standard VOLUME MODE on Display (Gallons)
2. Break Seal
3. Remove or lower Left Rear Bolt. (7/16 hex)
4. Push MODE button to get to SETUP. Display will show LANGUAGE.
5. Arrow down to METER CALIBRATION
6. NEXT PROD CAL 1
7. NEXT, AUTOCALIBRATE
8. NEXT: Prompted with START DISPENSE
9. Push the START BUTTON.
10. Fill the Prover Pay attention to the prover volume and sight glass.
11. When the prover is filled: Push the FINISH button. Prompt: ENTER NTC VOLUME
12. Using the NEXT key to move the cursor in the Preset Field and the Arrow Keys to change the
values. Enter the Non-Compensated Prover Volume.
13. Push the ENTER key and a new calibration factor will be Calculated.
14. Record this K-Factor
15. Hit ENTER to get back to METER CALIBRATION
16. Insert the Left Rear Bolt.
17. MODE button to get to Volume (Gallons) Mode.
18. Clear the Ticket.
19. Run check under normal Volume/Delivery Mode.
20. If Temperature Compensated, the Delivered volume will have the thermometer.
21. After pushing FINISH to complete the transaction, Push the down arrow to display the NonCompensated Volume.
If your non-compensated checks in standard Volume/delivery mode are consistent, but out of tolerance,
a new K-factor can be calculated per the attached information and entered in Manual Calibrate. Or, an
Autocalibrate run can be made to calculate a new K-factor.

SPECIAL CALIBRATION ACCEPTANCE IF MORE THAN ONE PRODUCT PRODUCT ADDED


AFTER INITIAL CALIBRATION
If all the products were set up and assigned Cal 1 before the calibration was done, they would all get that
calibration properly assigned to that product.
If a new product is added after the calibration of that Cal 1, say 25, the new product unfortunately is not
automatically given the 25, but gets the 96 factory default in the background. Going to Manual calibrate
and getting to Encoder counts, NEXT, then ENTER to "recalculate" gets the CAL 1 of 25 assigned to the
new product.

D. Rajala Veeder-Root

4-2007

Detailed Steps to manual calibrate to accept the calibration factor if product added after calibration:
1.
2.
3.
4.
5.
6.
7.
8.
9.

Standard Volume Mode on Display


Break Seal
Remove or lower Left Rear Bolt. (7/16 hex)
Push MODE button to get to SETUP. Display will show LANGUAGE.
Arrow down to METER CALIBRATION
NEXT PROD CAL 1
NEXT AUTOCALIBRATE
Arrow up to MANUAL CALIBRATE
NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered
field.)
10. NEXT FLOW RATE (DEFAULT IS 60 and okay to leave if single calibration)
11. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP
12. ENCODER COUNTS and value in preset field
13. To ACCEPT the ENCODER COUNTS, NEXT SET COUNTS and Cursor Flashes.
14. Push ENTER. Recalculation Occurs
15. Then ENTER(s) to get back to METER CALIBRATION.
16. Insert the Left Rear Bolt.
17. MODE button to get to VOLUME (Gallons) Mode.
How to make corrections in calibration without re-calibrating
Example:
Calibration Factor: 95.966 pulses per Gallon
Register vol: 100.4
Prover volume: 100.0
(Prover-reg)/prover = (100.0-100.4)/100.0 = - .004
New factor= old factor /(1+diff) note sign is important
New factor = 95.966/(1-.004) = 95.966/0.996 = 96.351
If register more than prover, factor up. (less Gallons/pulse) (greater Pulses/gallon)
If register less than prover, factor down (more Gallons/pulse) (less pulses/gallon)
The adjustment is made in Manual Calibration with the C&C switch open.
Manual Calibrate: For entering known calibration values or normal values for specific meter if known.
1.
2.
3.
4.
5.
6.
7.
8.
9.

Standard Volume Mode on Display


Break Seal
Remove or lower Left Rear Bolt. (7/16 hex)
Push MODE button to get to SETUP. Display will show LANGUAGE.
Arrow down to METER CALIBRATION
NEXT PROD CAL 1
NEXT AUTOCALIBRATE
Arrow up to MANUAL CALIBRATE
NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered
field.)
10. NEXT FLOW RATE (DEFAULT IS 60)

D. Rajala Veeder-Root

4-2007

11. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers,
THEN enter
12. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP
13. ENCODER COUNTS and value in preset field
14. To change ENCODER COUNTS, NEXT SET COUNTS
15. Use the NEXT key to move the cursor and the arrow keys to change the numbers.
16. Once the number is changed, hit ENTER. CAL RATE 1
17. For another point Arrow down to CAL RATE 2, if not, ENTER back to Meter Calibration.
18. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers,
THEN enter YOU MUST ENTER A FLOW RATE for each additional point.
19. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP
20. ENCODER COUNTS and value in preset field
21. To change ENCODER COUNTS, NEXT SET COUNTS
22. Use the NEXT key to move the cursor and the arrow keys to change the numbers.
23. Once the number is changed, hit ENTER. CAL RATE 2
24. Repeat for additional calibration points.
25. Then ENTER(s) to get back to METER CALIBRATION.
26. Insert the Left Rear Bolt.
27. MODE button to get to VOLUME (Gallons) Mode.
28. Clear the Ticket.
29. Run checks under normal Volume/Delivery Mode.
METER CALIBRATION INFORMATION
There are now 4 Calibrations Available. For multiple products,
If using Temperature Compensation, calibrate the Temperature Probe first as noted previously.
The system calibration is running a known Non-Compensated volume through the meter and having the
register electronics calculate the Calibration Factor. The calibration factor is Encoder Counts per Unit
Volume. During the Auto or Multi calibrate procedures, the register remembers the number of counts
during flow (meter turning). Once the Non-Temperature Compensated volume, Gross Volume, of the
Prover vessel is entered, the register calculates the Calibration factor.
The actual Proof of Gross and Compensated Volumes is NOT done under the Meter Calibration.
Once the meter is calibrated, close the C&C switch, and return to Volume Mode where the Proof run is
made. Here the register applies the Density or Coefficients to obtain the Compensated Volume. If the
displayed volume is Compensated, the thermometer icon to the right of the delivered volume is
displayed. The Gross volume is displayed by pushing an arrow button. These Compensated and Gross
Volumes are compared to the Prover Volume and W&M tables to verify the meter calibration.
AUTO CALIBRATE is the easiest option. If the system will normally be run at only one flow rate, then
Auto Calibrate at that flow rate will be fine. Follow the procedure noted in the Auto Calibrate section of
the Setup and Operation Manual.
IMPORTANT: Once the GROSS prover volume is entered and the ENTER button is pushed and the
Register calculates the calibration factor (the Descriptor Field changes and a new calibration factor
shows), RECORD THIS FACTOR for future reference. Then push ENTER UNTIL YOU RETURN TO
METER CALIBRATION. Returning to METER CALIBRATION saves the Calibration Factor.
MANUAL CALIBRATION is an option available as outlined in the Manual. It is normally used for entering
known calibration values or normal values for specific meter if known.

D. Rajala Veeder-Root

4-2007

If for some reason the display head is replaced, or Restart is selected and the stored information in the
display head is lost, the Calibration Factor, if recorded, is entered under Manual Calibration.
Note: For Large Volume prover applications, a prover vessel metal expansion factor may need to be
applied per the local Weights and Measures regulations.

Recommend tenths resolution on Calibration even if whole units on Register for Delivery
To get the best accuracy on the calibration, Both register resolution and preset resolution (for k-factor)
should be temporarily set to Tenths. For calibration, the seal must be broken anyway, so the
resolution can be changed for the calibration and proof, then set back to whole units if that is the
delivered resolution.
With C&C switch open, go to DISPLAY SYNTAX. Go to PRESET RES, PRESET VOLUME and move
decimal using NEXT, the ENTER back to PRESET RES to save. Do the same with REGISTER RES,
REGISTER VOL.
Remember To Go Back To Whole Units When Complete With Calibration And Proofs.
MULTICALIBRATE AND METER CAPABILITY WITH THE EMR
Sometimes meters are run at 4 to 1 or greater turndowns or the meter has some wear, making a single
point calibration inadequate. Multiple calibration points can be set up to compensate for many of these
situations.
Technically the meter performance curve is not linear, but a linear model is easier to use
for setting up a multi-calibrate table and minimizing the prover runs.
The EMR can accommodate 8 points of calibration (or 7 segments). The multipoint calibration has a
0.25% difference between calibration points limitation built into the software. The 0.25% difference is
based on a Measurement Canada requirement.
There will however be circumstances where the meter performance is beyond the multipoint capability.
The difference between the high/full flow and the low flow requirements must be about 1.70% or less
difference for the multipoint calibration to work. You will need to make a calculation to determine your
situation.
Examples:
High flow K-factor: 94.100
Low Flow K-Factor: 92.475
Segments maximum of 7
Percent per segment:
(((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less
(((94.100-92.475)/ 92.475)/7*100) = 0.251% NO GO, greater than 0.25%
High flow K-factor: 94.100
Low Flow K-Factor: 93.399
Segments maximum of 7
Percent per segment:
D. Rajala Veeder-Root

4-2007

(((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less


(((94.100-93.399)/ 93.399)/7*100) = 0.107% - Good
Might want to try 4or 5 segments.
At 5 segments ( 6 points) ,
0.107% *7/5 = 0.150% (< 0.25%)
Example
Each segment (94.100-93.399)/5 = 0.140
K-factor
Flow Rate
93.399
55
93.539
100
93.679
145
93.819
190
93.959
235
94.100
280
In the real world you get a close a practical in the segments and flow rates.

How To Determine The High And Low K-Factors In The Field And Minimize Prover Runs
1. K-Factor at high flow rate
I suggest doing an AutoCalibrate at the high flow condition. Then go to Volume Mode (standard
delivery mode) and run a couple of checks for consistency and verification of the k-factor. During
the prover filling, push the Mode button to rate, observe and record the average flow rate. If the
results of the register when compared to the prover are consistent, but outside the accepted
tolerance, calculate a new K-factor manually, enter that k-factor using Manual Calibrate, and verify
with one or two prover runs.
2. K-Factor at Low flow rate
With the high flow rate K-factor, execute 2 or more runs at the low flow rate condition. During the
prover filling, push the Mode button to Rate, observe and record the average flow rate.
If the results are within tolerance, great. If consistent, but not within tolerance, calculate a new Kfactor for the low flow condition.
3. Manually, enter that low flow k-factor using Manual Calibrate, and verify with one or two prover runs.
4. Do the High-Low acceptability check outlined on page 1. If not okay, then the meter is incapable.
If Okay, calculate a K-factor/Flow Rate table. Use a number of segments that makes the calculation
easy.
5. Manually enter that k-factor/Flow Rate table using Manual Calibrate, and verify with one or two
prover runs.

For How to make corrections in calibration without re-calibrating see page 2 above.

D. Rajala Veeder-Root

4-2007

Temperature Probe Calibration


1. Disconnect the Temperature probe from the back of the display.
2. Unscrew the temperature probe from the pipe/thermowell.
3. Reconnect the temperature probe to the back of the display
4. Immerse the temperature probe in an ice-water bath 1quart for 5 minutes.
5. In C&C Mode, Arrow down to Temperature
6. NEXT, Fahrenheit
7. NEXT, CALIBRATE
8. NEXT, flashing cursor
9. Use the NEXT key to move cursor and the keypad or arrow keys to set the temperature to 32F.
10. ENTER, ENTER, ENTER back to Temperature.
11. Disconnect the Temperature probe from the back of the display.
12. Screw the temperature probe into the pipe/thermowell.
13. Reconnect the temperature probe to the back of the display
DO NOT CHANGE THE REFERENCE TEMPERATURE THIS SHOULD BE 60F(OR 15C).
If you have a dual thermowell installation and a know temperature probe beside the EMR Probe, you
can calibrate the probe to that temperature instead of removing and placing in ice water.

D. Rajala Veeder-Root

4-2007

Training Program
Updated: May 2007

VEEDER-ROOT PETROLEUM PRODUCTS


P.O. Box 1673 Altoona, Pennsylvania, USA 16603, Ship: 6th Avenue At Burns Crossing (16602) 814-695-4476,FAX 814-695-7605

125 Powder Forest Drive - Simsbury, CT 06070 USA - (860) 651-2766 www.veeder.com

TABLE OF CONTENTS
SECTION 1

Class Agenda
Introduction
Veeder Root
Gilbarco/Veeder Root
Danaher

SECTION 2

Overview of Safety Standards and Practices

SECTION 3

Overview of Meter Technology


Positive Displacement
Turbine
Coriolis (Mass Flow)
Readout Devices (Registers)
Glossary

SECTION 4

EMR Hardware and Installation


Product Overview
Installation - Getting Started
Installation details
RS-232 Interface - Relay for multiple
Devices

SECTION 5

EMR Setup and Operation


Product Features Overview
Hands-on Deliveries
Getting Started
Making a Delivery
Set-up Details and Features

SECTION 6

Aviation Setup and Calibration

SECTION 7

Troubleshooting and Software Equilibrium

SECTION 8

PC Interface/Set-up Program
Wireless Data Transfer

SECTION 9

Review - Certification
Written (open book)
Practical Hands On (open book)

SECTION 10

Product Features and Selection


EMR Features and Advantages
Worksheets
Product Brochure
DataLink Brochure

SECTION 1 Introduction
Veeder Root (Subsidiary of the Danaher Corporation):
Veeder-Root innovations have met the petroleum industry's growing needs for nearly a century.
Veeder-Root's beginnings can be traced to 1866, when the Root Company, a hinge manufacturer,
was founded in Bristol, CT. The following year, the company expanded to manufacture counting and
measuring devices for production, textile equipment and census taking.
Almost 30 years later in 1895, Curtis Veeder, the founder of Veeder Manufacturing Company,
invented a Cyclometer to record the miles traveled on a bicycle. He promoted the Cyclometer with
the slogan; its Nice to Know How Far You Go. The Cyclometer's success led to a full line of Veeder
counting devices.
In 1928, the Root and the Veeder Companies merged to form Veeder-Root, Incorporated of
Hartford, Connecticut, the largest manufacturer of counting and computing devices in the world.
While the majority of Veeder-Root's customers used the counters to control manufacturing
processes, in the early 1930s, one customer had the foresight to incorporate a Veeder-Root counter
into his gasoline pump. This innovation introduced Veeder-Root to the petroleum industry and
marked its beginning as a petroleum technology leader. These new mechanical computers allowed
gas station attendants to "filler up" without having to calculate cash sales as they pumped gas.
Through the 1940s, 1950s and 1960s, Veeder-Root counters went through many changes because
of wartime material shortages, growing competition and the addition of tenths of cents to the
counters. Through these decades of change, Veeder-Root mechanical computers could be found on
more than 90 percent of U.S. and Canadian gasoline pumps.
Around the same time, Veeder-Root engineers were developing an accurate meter register and
ticket system for gasoline delivery tracking. Their experiments with inventory control devices
sparked ideas that later surfaced in Veeder-Root's Tank Level Sensing (TLS) product line during the
late 1970s.
With the late 1970's gas crisis, gas station owners needed accurate inventory control and the ability
to detect product loss. During this time, Veeder-Root pioneered the automatic tank gauge and
released the first generation of TLS monitoring products, the TLS-100, in 1979.
Veeder-Root purchased Red Jacket Pumps in 2001 and moved the Manufacturing to Altoona.
Gilbarco/Veeder-Root
In 2002, Danaher (Veeder-Root Parent) purchased Gilbarco. Veeder Root and Gilbarco are aligned
under the same Senior management. Veeder-Root including Veeder-Root and Red Jacket
are a Profit Center.
Gasboy was purchased by Gilbarco/Veeder Root in 2003 and is incorporated under the umbrella.

Danaher Corporation:
Danaher is a leading U.S.-based manufacturer with a worldwide workforce of approximately 45,000.
The company generated revenues totaling 9.5 billion (US) in the 2006 fiscal year, almost half of
which was generated outside the U.S.A. With leading businesses in Professional Instrumentation,
Industrial Technologies, and Tools & Components, Danaher makes long-term investments in
established and internationally active industrial enterprises.

The origin of "Danaher" goes back to the root "Dana," a Celtic word dating from before 700 BC and
meaning "swift flowing". In the early 1980's, the vision of a manufacturing company, dedicated to
continuous improvement and customer satisfaction, was conceived during a fishing trip on the
Danaher, a tributary to the south fork of the Flat Head River in western Montana. The founders of
the company adopted the name for their new organization.
As Danaher has evolved, the elements of a swift flowing river have been retained. The company has
never strayed from the clarity of its initial vision. The flow of the business is ever changing but the
guiding principles--continuous improvement and customer satisfaction--remain constant. Over time,
the company has grown rapidly in size and success, achieving record levels again in 2004.
Danaher products help to make life healthier, safer and more enjoyable for people around the world.
Some of the products carry high-profile brand names, while others are hidden inside complex
systems. Danaher capitalized on favorable market conditions, achieving strong organic growth,
record sales, earnings, and cash flow in 2007.
Danaher has a proven system for achieving performance: the Danaher Business System (DBS). It
drives every aspect of the groups culture and performance. DBS is system of continuous
improvement and used to guide and measure everyday activities.

The Danaher Business segments include Professional Instrumentation, Industrial Technologies and
Tools & Components.
The Professional Instrumentation segment encompasses three strategic platforms: Electronic Test,
Environmental, and Medical Technologies.
The Industrial Technologies segment encompasses two strategic platforms: Motion and Product
Identification and three niche businesses; Aerospace and Defense, Power Quality, and Sensors and
Controls.
The Tools & Components segment encompasses one strategic platform, Mechanics Hand Tools,
and four focused niche businesses Jacobs Chuck, Delta Consolidated Industries, Hennessy
Industries, and Jacobs Vehicle Systems.

SECTION 2 Overview of Safety Standards and Practices

The EMR Electronic Meter Register System is independently approved by the UL and ATEX
organizations. These approvals apply to the EMR System when installed per the specifications
provided by Veeder-Root (See the Installation Manual for additional information). Systems not
installed per the Veeder-Root specifications may result in a violation of the safety approvals and or a
violation of the warranty for the EMR System (See page 4 of the Installation Manual for Safety
Warning).
Organizations or individuals associated with the installation of individual components of the EMR
System, such as but not limited to the 3-Way Differential Lockout Valve or the 2-Stage Petroleum
Preset Valve, must adhere to the practices applicable by law and by industry standard. For
example, if a flange needs to welded onto the piping for installation of the 2-Stage Petroleum Preset
Valve, this procedure should be conducted by an ASME (or equivalent) certified welder who is
qualified in such procedures and who is cognizant of the procedures for safe welding on the vessel
to which the valve will be installed.
The following organizations are internationally recognized agencies whose published practices
should be familiar to the organizations or individuals associated with EMR installations. This list
does not constitute the only organizations recognized globally. For each EMR installation, the
installer should insure compliance with all relevant codes and practices from all associated agencies
whose practices are applicable at the local level.

NEC
SAE
NFPA
API
NPGA
ASME
DOT

SECTION 3 Overview of Meter Technology


There are several types of meters in use worldwide today. The predominate meter types that are
used with the EMR are Positive Displacement (PD), Turbine and Mass Flow (Coriolis) since these
are the predominate meter types used on trucks, at loading facilities and terminals. Of these three,
the Positive Displacement meters are the most common types of meters to which a Veeder Root
register electronic or mechanical would mount to.

Positive Displacement:
Positive Displacement meters, as stated by E.L. Upp work on the bucket principle of a bucket
alternatively filled and emptied. To keep operation from being a strictly batch operation, most PD
meters have multiple buckets that are geared and valved together so that while some buckets are
filling, others are emptying. With proper timing and valving, there is an uninterrupted flow through
the meter. The driving force for this action comes from the flowing stream as a pressure drop.
PD meters are designed to measure liquids. Major types of meters by technology include;
Positioned-Vane Rotary, BiRotor, Sliding Vane, Oval Gear, Rotating Cresent, Oscillating Piston and
Rotating Paddle.

Turbine:
Turbine Meters are velocity measuring devices. Flow passes through a free turning rotor mounted
coaxially on the meter body centerline and exits the body. Fluid (or gas) imparts an angular velocity
to the angled rotor so that the rotation is proportional to the flow rate. With accurate measurement
of rotor speed from mechanical gearing or magnetic pickup and by knowing the hydraulic area that
the flow is passing through, volume at line conditions can be determined.

Coriolis (a.k.a. Mass Flow):


Coriolis meters can be used to measure liquids and some gases. They directly measure the weight
of the product. If the desired measure is volume, then some correction for density at fluid base
conditions must be made. Since these meters react to mass they can be used (with limits) for
mixtures of liquids and gas. The principle of operation for a coriolis meter requires a resonant
frequency introduced to the measuring element (usually tubular). As product flows through the
measuring element, changes in the frequency detected by transducers are recorded and the
values become an integral part of the algorithm used to determine the measurement.

Readout Devices:
Secondary systems are a part of any measurement installation for reading primary element signals
and the variables necessary to correct flow from flowing to base conditions. These elements fall into
three main categories: mechanical, pneumatic and electronic. All have applications in flow
measurement. Veeder-Root Mechanical Meter Registers qualify as mechanical readout devices
and Veeder-Root Electronic Meter Registers (EMR) qualify as electronic readout devices.
Mechanical Register:
The Meter Register is the outstanding choice for recording and displaying delivery data in a wide
variety of industries. In the petroleum refining and distribution field, it is used from the well to
pipelines and storage centers, then to gasoline and fuel oil delivery trucks. In the chemical
processing field, it can be used for displaying totals during mixing and batching operations.
The Meter Register totalizes and displays high speed deliveries and transactions in large easy-toread figures. Ideal for increased efficiency in all kinds of liquid inventory and delivery operations.
Utilizing a geared drive available in a wide selection of ratios, the Meter Register records in
practically any unit of liquid measure - gallons, liters, barrels, etc. - as well as non-liquid units.
Special optional adaptors are available to mate the Meter Register with all standard meters and
pumps. It also easily combines with Veeder-Root Meter Preset and Printer to form a complete count,
control and print system.
Finished in corrosion resistant epoxy, the sturdy housing protects the Meter Register in demanding
environments and extremes in weather.
Electronic Meter Register (EMR):
The New Electronic Meter Register System from Veeder-Root is an alterative to the Mechanical
Register that has set the worldwide standard for quality, performance and value over the past four
decades. As the leader in Meter Registers, Veeder-Root has incorporated in the design of the
EMR, the most important features to meet the new demands of the market.
The Register Head (display) and the Interconnect Box (I.B.) are the building blocks of the system.
These along with a series of accessories allow the owner to configure a system that meets their
needs on the vehicle or in the terminal. Two Registers may be connected to a single I.B. and up to
16 Interconnect Boxes can be networked together with I.B. NET.
Note: The performance, range, repeatability and tolerances of each
type of flowmeter is established by the meter manufacturer.

Glossary:
The following glossary provides information on metering terms that may be helpful to an installer of
the EMR. EMR installers should possess the appropriate manuals for the flowmeter to which the
EMR will be mounted.
Acceptance Test- A test of the measuring device, under carefully controlled conditions with expert
operators and a certified inspector, to determine that the device will comply with the requirements
for approval, for sale in a state requiring such approval. Typically these are the requirements found
in NIST Handbook 44. In many (not all) situations, a national approval will result in automatic
acceptance at the state level.
Accumulative- A term applied to indicating elements or recording elements to describe the fact that
they are not resettable to a zero indication in normal use.
Accuracy- Freedom from error, usually expressed in percentage.
Accuracy Curve- A graph or plotted curve showing the performance characteristics of a measuring
device. The information plotted is the amount of error at the rates of flow between the minimum and
maximum rated capacity of the device.
Adjuster- A ratio changing device which is used to obtain agreement between the indicated and/or
recorded volume and the actual volume measured. The ratio may be either continuously variable or
variable in increments. Typical with LC, Smith, Brooks and other PD meters.
Air Eliminator (see also Vapor Eliminator)- A device installed upstream of the measuring device
to avoid measuring air or vapor. Air or vapor measured with liquid will result in registering a volume
larger than the liquid volume.
Air Separator- A device of the air eliminator type designed to include the capacity of separating air
vapor intimately mixed with the liquid. It may include one or more air eliminator mechanisms.
Air (Vapor) Control System- An arrangement of various elements intended to assist the air
eliminator - or air separator - by stopping or reducing flow of liquid when air or vapor is detected.
Ambient Temperature- Literally, this is the temperature of the surroundings. It is usually used to
denote the temperature of the atmosphere in a given location at a specific time.
Back Pressure Valve- A device intended to maintain a desired minimum upstream pressure.
Bubble Point- The conditions of temperature and pressure under which a liquid will begin to form
vapor.
Calibration- The process or procedure of setting or bringing a meter or a prover into agreement
with an established standard.
C&C Calibration and Configuration - EMR mode that is Weights and Measured sealed where
key system set up is done including product and calibration.
3

Change Gears- A gear system located between the meter and the indicating and recording
elements usually used to provide registration by the counter in the desired units of measurement.
Also used to bring the registration closer to true value. These gears may be located in the meter or
be part of a subassembly between the meter and the indicating elements. Typical with Neptune
meters and registers.
Check Valve- A device designed to prevent a reversal of liquid flow.
Clingage- The liquid film that adheres to the inside surface of a container after it has been emptied.
Coefficient of Expansion- A number usually expressed as a decimal that indicates the change of
volume per unit of volume per degree of temperature change.
Counter (Register)- A device which indicates a quantity related to the volume measured by the
meter. Can be mechanical or electronic.
Delivery, Over - Delivery, Under- The terms, over-delivery and under-delivery, are commonly
used to indicate the kind of measuring error that is experienced. Over-delivery indicates that the
counter is registering a greater volume than is delivered by the meter, and under-delivery indicates
that the meter is delivering less than is being registered on the counter.
Density, Relative (Specific Gravity)- The relative density t1/t2 of a solid or liquid substance is
defined as the ratio of the mass of a given volume of the substance at a temperature (t1) to the
mass of an equal volume of pure water at a temperature (t2) - (this term replaces the normal term
specific gravity).
Differential Pressure Valve- A device designed to maintain the total pressure on a system. In this
system, the desired pressure must be higher than the vapor pressure of the liquid when being
metered.
Drainage Time- The drainage time for test measures and provers shall be 10 seconds for a
capacity of 10 gallons or less, and 30 seconds for capacities exceeding 10 gallons. Necessary to
achieve uniform clingage film.
Error- The difference between the indicated value and the true value.
Flow Limiting Device (Flow Control)- A device installed in the system to prevent the rate of flow
through the meter from exceeding the desired maximum flow rate.
Flow Meter- Commonly used to describe a liquid measuring device.
Flow Range- The minimum and maximum flow rates established by the manufacturer to provide
the maximum meter performance and accuracy with long life. If exceeded, accuracy or meter life
may be adversely affected.

Flow Rate- The rate of flow of liquid expressed in volume or mass units per unit of time.
Gravity, API- A measure of the specific gravity of a liquid hydrocarbon as indicated by a
hydrometer having a scale graduated in degrees API.
Laminar Flow- Liquid flow in which the liquid elements travel along relatively straight parallel paths.
Low Vapor Pressure Liquid- A liquid which at atmospheric pressure and temperature can be
maintained in an open system without boiling.
Master Meter- A meter used as a reference for testing other working meters.
Meniscus- A curved liquid surface at the end of a liquid column.
Positive Displacement Meter- A meter in which the primary sensing element separates the liquid
into measured segments of known volume providing a shaft motion or other signal that can be used
for indicating the volume delivered.
Preset Device- An indicating device that can be preset for a desired quantity which will stop the
flow automatically, or provide a signal when the preselected quantity of liquid has been metered or
delivered.
Pressure Loss (Pressure Drop) (Loss of Head) (Differential Pressure) The difference in pressure between the inlet and outlet of a device while operating.
Prover (Proving Tank) - Volumetric Type- A closed or open vessel designed especially for
accurate determination of the volume of a liquid delivered into or out of it during a meter run. The
volume of liquid is either observed from the liquid level in a gauge proving glass or is known from
previous calibration of a fixed-volume vessel.
Recording Element- A device designed to register and print the volume metered on a ticket, slip
tape, or card.
Reference Standard- A volumetric measure that has been verified to contain or to deliver a
known volume, which is used for establishing the volume of field and working standards.
Register- A device which indicates the quantity measured by the meter.
Registration, Over - Registration, Under- The terms, over-registration, are commonly used to
indicate the kind of measuring error that is experienced. Over-registration indicates the counter is
registering a greater volume than is delivered by the meter, and under-registration indicates that the
meter is delivering more than is registered in the counter.
Repeatability- A measure of the deviation of a series of test results from their mean value, all
determinations being carried out under identical conditions.
Reynolds Number- A number characteristic of the flow of fluid in a pipe or past an obstruction.
5

Slit Compartment Test- A test applied to a truck mounted metering system which simulates the
conditions encountered in actual operation when one truck compartment is emptied during a
delivery.
Strainer (Filter)- A device equipped with a porous medium or wire mesh element to prevent
particles of foreign material from passing through a meter.
Swirl Plate- A plate or baffle installed in or near the outlet connection of a storage container to
reduce or prevent formation of a vortex.
Tolerance- The amount of error that will be allowed. It is a plus or minus value.
Torque Load- The power required of the meter for driving accessory equipment such as counters,
printers, etc.
Turbulent Flow- Flow in a pipeline is turbulent when the liquid elements no longer travel along
straight parallel paths. This usually occurs when the Reynolds Number is well above 2,000.
Vapor Eliminator- A device installed upstream of the measuring device to avoid measuring air
and/or vapor.
Vortex- The swirling motion of liquid often encountered as it enters the outlet opening of a
container. The tendency of a vortex to form depends upon many details of the container
construction. Since the swirling liquid can form around a central column of air or vapor, the flow
area is reduced. This restricts the rate of flow and often results in carrying considerable quantities
of air or vapor with the liquid.

SECTION 4 Installing the EMR


Some Tools of the Trade
T-15 Torx, Instrument Screwdriver (1/8 ), 7/16 wrench, wire cutters, wire strippers, pliers
(Remote Display Requires T-30 Torx.)
Installation Manual 577013-758
1. Parts of System Function of Each Part (Page 4 of the Installation Manual)
Interconnect Box
Located in Safe Place Vehicle cab or Building
Intrinsic Safe Power, Relays, Connections for Pulse Output,
12 or 24 volt now Universal
Minimum 5Amps for External Power Supply
Display Head
At the Meter Okay in Hazardous Environment per UL and ATEX
Display, Pulse input, Temperature Probe input
Fully functional Remote available
Printer
Located in Safe Place Vehicle cab or Building
Pulse Generator
Specific Meter Kits:
Kits are available for almost every Positive Displacement Meter.
Shafts with couplings replace the mechanical gearplate and mechanical adjusters.
C&C switch
Optional Keypad
Cable
Temperature Probe for Temperature Compensation Live or in thermowell.
LPG 3-way Valve
2-stage Solenoid Valve, 2-inch NPT
Remote Pulser and Remote Display
Optional EMR DataLink Wireless Data Transfer
2. Getting Started
(Note: Students may need a foundation of truck/metered systems knowledge in order to keep pace with the instructor.)

Connections:

A good Ground to the Truck chassis or Earth ground to the Interconnect Box is important.
On many newer vehicles, the V- of the battery may not be common with the chassis
ground or the defined ground in the vehicle electrical distribution box. The Input Power
Ground at the top of the EMR Interconnect Box terminal strip should come from the V-
terminal of the battery or the location where the V- battery terminal is directly connect to
the vehicle chassis. If another ground point is used, there may be insufficient power for
the display to operate properly.

Pay close attention to the connections on the terminal strip on the back of the display
head.

Always Connect the ground between units.

Shielded Cable and Petroleum Products impervious.

Fuse from accessory panel at 5 amps.


1

Caution: Do not power up the system until all connections have been verified. The IB is
protected by a fuse for incorrect power into the box, however the Intrinsically Safe side of the
IB that powers and communicates with the head does not have this type of replaceable
protection due to Agency Approval constraints.

Wire Ties and Cord Grips are important, use them.

Solenoid-operated Valve wiring:

Diode Suppression required for 2-stage valve. 2 kits per valve. If purchasing valve from
Veeder-Root, diode suppression comes with the valve.

2-stage solenoid valve kit has cable, but no electrical junction boxes

LPG valve does not require diode suppression, kit has cable, but no hoses and fittings
Maximum Distances between Components:

1000 feet between IB and Display Head (including Remote Display)

30 feet between Printer and IB

25 feet fro Remote Pulser and Remote Display


Temperature probe cable length:
Additional length can be added to the temperature probe cable. The cable splice must be
protected and the additional cable should be protected from physical and liquid damage.
Calibration of the temperature probe as outline in the set-up manual will account for the extra
cable.
Minimum external Power Supply amperage: 5 AMPS. Digikey.com has 6.5 amp unit for demo, and
or one system with 2 heads and printer. Digikey Part Number: 62-1041-ND
NEVER CONNECT ELECTRICTY LIVE!!!!!
CAUTION ON INSTALLATIONS WITH HIGH AMPERAGE USE ELECTRICAL DEVICES.
Highly recommend that the EMR be on a separate battery and that a battery isolator
be used to prevent voltage spikes to the EMR Interconnect Box when the high
amperage devices are de-energized.
INSTALLATION DETAILS
Truck Installation Information:

Installation Manual, page 4, EMR Control Drawing (for truck installations). This
configuration will apply to the majority of the EMR systems that are installed. ( Terminal on
Page 36)
Specific Installation Kits for connecting to Meter - Pages 6-19

Neptune Kits base on if flow meter CURRENTLY has Temperature Compensation or Not.

Small groove pins are in the kits that can get lost
Prepare your workspace:
2

Working with a group no greater than two persons to one EMR Head, place your components on
the table in front of you. Place the tools and the kits that the instructor has provided to one side and
align the components with the Display Head in front of you with the Interconnect box next to it. For
the training, your instructor will provide power supplies which will provide the 12 Volts DC necessary
to operate the system. Place the printer behind the Display Head and Interconnect Box at this time.
DISPLAY HEAD
Optional Keypad First Before Other Items
Pages 21-22
The optional keypad greatly decreases the time necessary for data entry during setup and it
is recommended that all certified installers have an Optional Keypad with longer wires for
such use in the field for set-ups where significant label changes will be made.
Installation of Optional pulse generator for Demo
DO NOT CONNECT WIRES FROM INSTALLED PULSE GENERAOR TO DISPLAY a
demonstration pulse generator will be installed.
Display Head on stand
Put shaft into housing.
Invert the display head and put stand on with two bolts provided
Invert upright.
Connect spring between shaft and pulse generator.
Wire Harness and Temperature Probe
Pages 22-24 of the Installation Manual. Do not tie wrap any cables at this time.
Use the special cord grip top and put wire and Temp Probe together(non-standard).
Review and Tie Wrap wires
Validate that all assemblies are installed correctly and all wire terminations are correct.
Route and tie wrap cables as shown on page 22, or as directed by Instructor.
Special Encoder for Demonstration
Install the Extra Pulse Generator/Encoder per your Instructors directions.
INTERCONNECT BOX
If all four cover screws of the Interconnection Box are installed, remove the right two and leave two
(creating a hinge). Refer to Figure 19 on page 26.
Knockouts
Remove specific knockouts per instructor, and install the box part of the cord grips.
Wire Display Heads and Printer Cable per Figure 20, Page 28
Use the ground wire on the display head as and anchor for strain relief

Wire Power Supply per Figure 31, Page 40


NOTE: WHITE IS V+ OR POSITIVE IN THIS DC APPLICATION
Connect Power Supply to IB per Figure 35 Page 47
Review and Wire tie
Review connections in the IB.
Wire Tie the wires on the non-intrinsic safe side.
PRINTER CONNECTION
Pages 28 and 34
DIP SWITCH 3 ON (Roll printer Dip Switch 1=3, Dip Switch 2=1)
VALVE CONNECTIONS
Pages 30-32
Diode Suppression
Power from box
Switch on Ground side of relay.
You will not install an actual valve but your instructor will have actual valve sample to show
you.
REMOTE DISPLAY
Order Bracket as separate item.
Final Assembly
Locate the cover of the Display Head and reinstall the cover. Install but only finger tight the
Left-Rear corner bolt loose for using the C&C switch
DISCONNECT THE POWER (RED WIRE) FOR HEAD 2
Plug in Power Up
Plug in your EMR System. The Printer and Display Head should power up immediately.
Disregard the messages on the EMR Display Head at this time. If your Printer and or your
Display Head do not power up immediately un-plug the power and alert the instructor
immediately.
FOR THE DOWNLOAD MGR MESSAGE, SEE SECTION 5 ON SOFTWARE CONFLICTS
FOR STARTUP AND HEAD ADDRESSING OF A TWO HEAD SYSTEM SEE SECTION 5

Install Printer Ribbon Used for Demonstration


Push RELEASE, remove cover, install ribbon: threading around the print head area, push in
all the way, turn knob to tension the ribbon, and replace cover.
Congratulations! You have successfully wired your first EMR System!

RS-232 CONFLICTS AND USE RELAY MAY BE REQUIRED


Two serial devices cannot talk to the RS-232 port at the same time. Expected conflicts include the
TaraSystems Large Display and the RS-232 serial cable that connects to a PC for using the PC
Setup tool, or an on-board computer, or the DataLink Serial Modem.
For temporary use of the PC Setup Program:
For temporary use of the PC Setup Program for setting up the EMR, the RS-232 cable that comes
with the IB can be connected and the TaraSystems Display disconnected. Or, if a DataLink modem
is being used, the RS-232 Cable for the PC can be left connected in the IB, and the Serial Plug at
the DataLink modem temporarily disconnected when the PC Cable is used.
UPON COMPLETION OF USE OF THE PC SETUP PROGRAM:
MUST RETURN PORT 2 ASSIGN TO OBC THROUGH THE DISPLAY SETUP SYSTEM
ADDRESS IF USING THE SYSTEM WITH AN AUXILLARY COMPUTER OR OTHER SERIAL
INTERFACE DEVICE.
For use of the DataLink Serial Modem and the TaraSystems Large serial display
Two serial communication devices cannot be connected to the same source at the same time. The
Large LED Serial Display used with the EMR System and the DataLInk Wireless Modem, both
need to use the RS-232 interface in the EMR Interconnect Box. A relay is needed to switch the RX
and TX serial signals between the Wireless Modem and the Large LED Serial display. The serial
signal is switched to the Wireless Modem when the system is not doing a delivery or transaction so
that data can be available for the office modem. When the START button on the Register is
Pushed, the Relay switches the RX and TX signals to the Large LED Display for displaying the
Delivered Volume. When the FINISH button is pushed, the signal returns to the Wireless Modem,
and the large Display indicates zero, showing the system is idle. The relay works with one or two
head systems.
A 12VDC DPDT Relay is needed. 2-pole is all that is required. Diode Suppression is
recommended. Tara Systems recommends an IN4004 Rectifier Diode. An IN4005 will also work.

V+

GND

In this example:

TX IB to 9, RX IB to 12,

Idle state is 1 and 4 to DataLink modem cable: 1 to TX of Black wire of Serial cable to
DataLink Modem. 4 to RX or Green wire of Serial Cable to DataLink modem.,

Energized is 5 and 8 to Large Display, 5 to TX and 8 to RX

V+ vehicle power to 13, 14 to Common of Relay 2s in IB, switching to Ground.


5

Wiring the Relay in the EMR


Note that the Idle position of the relay is to the DataLink Serial Modem. The Ground leg of the RS232 to either the Large Display or the DataLink Modem is always left connected to Ground. GND in
the IB is common to the Box itself and GND on the terminal block. The relay is switched /energized
by completing the circuit to ground by START on either head 1 or Head 2.

DataLink Relay Schematic


Interconnect Box (IB)
Large
Display

Terminal Strip
V+ (13)
RX (12)

RS232 Serial
Output
TX (9)

RX (8)

TX (5)
GND

2PDT
Relay/Block

14
12
COM (14)

Display
Head 1

Relay 2

11

13

Datalink
Modem

10

RX (4)
TX (1)
GND

NO
COM (14)

Display
Head 2

Relay 2

NO

EXTRACT FR0M INSTALLATION MANUAL 252135 REV. A


2-STAGE, 2-INCH NPT SOLENOID-OPERATED VALVE FOR REFINED FUELS FOR USE WITH
THE EMR ELECTRONIC METER REGISTER SYSTEM
KIT PART NUMBER 0370020-059

DESCRIPTION:
The 2-Stage, 2-inch valve Kit contains: Two: 0846000-022 Diode Suppression Kits with the
valve. These need to be installed per the diagram in these instructions or the EMR
Installation Guide, Manual 577013-758.

VALVE SPECIFICATIONS:

Diaphragm Valve with spring assist closure.

2-INCH NPT Female Threads.

Fluorocarbon O rings, Disc and reinforced fluorocarbon diaphragm.

12 VDC solenoid valves for fluid switching.

Copper tubing and brass tubing fittings for fluid switching.

DIMENSIONS:

2-STAGE SOLENOID VALVE CONNECTIONS

SINGLE FLOW IN IB
(RELAY 2)
FAST FLOW IN IB
(RELAY 1)

(Solenoid Valve number


begins with 7221)

(Solenoid Valve number


begins with 7121)

FLOW

Display Head

Plate in IB

HEAD 1

HEAD 2

Diagram in Installation
Manual

Set-Up Manual
RELAY CONTROL
SET ADVANCE STOP (2nd Stage Knockoff)
---------------------------RELAY CONTROL
SET SLOW FLOW
(1st Stage Knockoff)
RELAY CONTROL
SET ADVANCE STOP (2nd Stage Knockoff)
---------------------------RELAY CONTROL
SET SLOW FLOW
(1st Stage Knockoff)

VALVE OPERATION WITH THE EMR


FULL FLOW:
The valve is Normally Closed. When The START button is pushed on the EMR Display, Both Relays for that Head are
energized, opening the solenoid-operated valves. The FAST FLOW solenoid valve allows the main valve diaphragm to
open via the pump pressure pushing on the diaphragm. Full Flow is obtained. The SLOW FLOW solenoid valve allows
flow around the main diaphragm valve. When the FINISH Button is pushed on the EMR Display, both relays are deenergized, the solenoid valves close and the valve closes stopping flow.
PRESET:
The valve is Normally Closed. When The START button is pushed on the EMR Display, Both Relays for that Head are
energized, opening the solenoid-operated valves and fast/full flow is obtained.
FIRST STAGE KNOCKOFF
When the First Stage/Slow Flow point is reached( 1st Stage Knockoff ), the Fast Flow/Relay 1 de-energizes, and
the spring assisted main diaphragm of the valve closes as the pressure equalizes. The Single Flow/Relay
2/Bypass remains open for slow flow.
SECOND STAGE KNOCKOFF
When the ADVANCE STOP (2nd Stage Knockoff) point is reached, the Single Flow/Relay 2/Bypass deenergizes and the Single Flow/Bypass valve closes and flow stops.
KNOCKOFF CONTROL ADJUSTMENTS
The volume to go adjustments are made under RELAY CONTROL in SET UP MODE. The 1st Stage defaults
to 5, the 2nd stage defaults to 0.1. Adjustments to these knockoff points, particularly the 2nd Stage/Stop point
may be required to accommodate the specific system dynamics.

2-STAGE VALVE SOLENOID WIRING


WITH EXTERNAL SUPPRESSOR DIODE SUPPLIED BY VEEDER-ROOT

Connect the red wires from each solenoid in the junction box with the diode suppressor as shown.
Connect the wires in the Interconnect Box per the diagram, providing power to the solenoid from the
V+ input power from the vehicle battery or accessory panel. Connect the wire from the solenoid to
the appropriate DH Relay per the previous page information. Reference: EMR Installation Guide
Manual 577013-758.
WARRANTY
This valve is under Warranty from the Manufacturer. Contact Veeder-Root for the Manufacturer
information.

VEEDER-ROOT
th

P.O. Box 1673, Altoona PA 16603-1673, 6 Avenue at Burns Crossing (16602), 814-695-4476, fax 814-695-7605
252135 Rev. A

10

SECTION 5 Setup and Operation of the EMR


DELIVERY DEMONSTATION AND STUDENTS MAKING DELIVERIES
Instructor will do some basic set-ups on the Heads to get the systems working for doing deliveries.
The students will learn these steps later.

Head 1 Increase Time Delays to get screens to stay on longer

Set up head 1 with temp comp

Enable printer

Power down

Disconnect head 1

Connect head 2

Head 2 increase time delays

Head 2 set up for temp comp

Enable Printer

Re-address head 2 as head 2

Power down,

Connect head 1 power

Power up
Delivery Demonstration
Display and Standard Product Features Explained and Demonstrated
Simple Pump and Print Showing Temp Comp
Volume Preset
Currency
Currency preset
Multiple Deliveries
STUDENTS MAKE DELIVERIES
Make Pump and print, preset, and currency deliveries on the EMR System using the Operator Card
as a guide. You will learn the basic functionality of the system. Pages 46-50 are the details
Following learning deliveries, you will learn how to setup, configure, and calibrate.

VEEDER-ROOT

Basic Operating
Instructions

TO MAKE A DELIVERY
1.

TICKET INTO PRINTER: Press the RELEASE key on the Epson Printer, insert a ticket until the Paper Out Red
light goes out, and press the FORWARD key to engage the ticket. (The Release light goes out)

2.

Push FINISH to CLEAR THE DISPLAY of the PREVIOUS DELIVERY amount. Zeros appear in the Register
field on the display.

3.

DELIVERY: Push the START button on the Display. The Nozzle Symbol
will appear on the display in the upper left hand corner.

4.

FILL THE TANK: Pull the delivery hose and fill the customers tank.

5.

AFTER FUEL DISPENSE: When the delivery is complete, push the FINISH button. The ticket will print
automatically. The printer symbol will flash to indicate the ticket has printed.

6.

REMOVE TICKET: Push the RELEASE button on the printer to remove the delivery ticket.

Note: Once the filling begins, if flow is stopped for 3 minutes, the delivery will automatically terminate and a delivery
ticket will automatically be printed.
DUPLICATE TICKET
1.

TICKET INTO PRINTER: Press the RELEASE key on the Epson Printer, insert a ticket until the Paper Out red
light goes out, and press the FORWARD key to engage the ticket. (The Release light goes out)

2.

With the delivered amount showing to obtain a duplicate ticket. HOLD DOWN THE FINISH BUTTON FOR 3
SECONDS AND RELEASE.

MULTIPLE DELIVERIES
1.

To make a MULTIPLE TANK DELIVERY UNDER ONE SUMMARY TICKET, hold the START button in until the
Multiple Tank Symbol shows with the nozzle symbol.
The 3 minute time out is disabled under Multiple Delivery.

2.
3.

For an electronic record of each individual tank fill under the same ticket, push START for each tank.
The Multiple Delivery transaction is completed with FINISH, just like a normal delivery. The ticket will be a
SUMMARY, labeled MULTIPLE DELIVERY. Individual transactions under the Summary ticket are stored
electronically for printing via VIEW RECORDS.

PRESET DELIVERY
1. To make a preset delivery, push the PRESET BUTTON PRESET GALLONS shows.
2. Push the NEXT button, CHANGE PRESET shows.
3. Use the arrow keys to obtain a preprogrammed preset or use the NEXT button to move the cursor to a number
position and use the arrow keys to put a digit in the appropriate location in the preset field.
4. When the number you want is in the Preset Field, push ENTER to accept the value.
5. Begin delivering product. The preset window counts down as the delivery window counts up.
6. The system will slow down with some amount to go and then stop when the preset amount is delivered.
COMMON PROBLEMS AND SOLUTIONS
Cannot start next delivery: Push START, BUT NOTHING HAPPENS

Push finish to clear the display of the previous delivery (zeros appear ) then press start.

The printer symbol cannot be flashing. If flashing, remove the previous ticket from the printer and insert new
ticket.
The printer will not print::

Check to see if ticket is inserted properly and the paper out and release lights are out.

Make sure the printer power is on. Check on/off switch on side of printer.

Make sure the cables are connected to the printer.


Blank Screen

Push FINISH or MODE button to light the screen.


ASSISTANCE
Contact your Local Distributor or Veeder-Root
Veeder-Root Customer Service
800-873-3313 or 814-695-4476

Veeder-Root

Form Number

Rev. A

TO MAKE A DELIVERY - NO PRINTER TAIL NUMBER PROMPT


1.

Push FINISH to CLEAR THE DISPLAY of the PREVIOUS DELIVERY amount. Zeros appear in the
Register field on the display.

2. DELIVERY: Push the START button on the Display.


3. The Nozzle Symbol will appear on the display in the upper left
hand corner.
4. You will get prompted to enter a TAIL NUMBER.

5. Push the NEXT key. You will see a cursor at the beginning of the Tail number field in the register
under the N.
6. Push NEXT again, to move the cursor to the right of the N.

7. Using the Keypad, Type the TAIL NUMBER, the Keypad works just like a Cell Phone Keypad.
DO NOT push Enter until the number is correct.
If you make a mistake, you can move the cursor back around using the NEXT key on the
register. The clear key is the lower left of the keypad.
8. Once you have the TAIL NUMBER , push ENTER, either on the Keypad or, or the Register.
9. FILL THE AIRCRAFT: Connect Bonding/Grounding Cable, Pull the delivery hose and fill the
customers aircraft per Refueler instructions.
10. AFTER FUEL DISPENSE: When the delivery is complete, push the FINISH button.

TO MAKE A DELIVERY - PRINTER TAIL NUMBER PROMPT


1. TICKET INTO PRINTER: Press the RELEASE key on the Epson Printer, insert a ticket until the
Paper Out Red light goes out, and press the FORWARD key to engage the ticket. (The Release light
goes out)
2.

Push FINISH to CLEAR THE DISPLAY of the PREVIOUS DELIVERY amount. Zeros appear in the
Register field on the display.

3. DELIVERY: Push the START button on the Display.


4.

The Nozzle Symbol will appear on the display in the upper left hand
corner.

5.

You will get prompted to enter a TAIL NUMBER.

6.

Push the NEXT key. You will see a cursor at the


beginning of the Tail number field in the register.

7.

Using the Keypad, Type the TAIL NUMBER, the


Keypad works just like a Cell Phone Keypad.

DO NOT push Enter until the number is


correct.

If you make a mistake, you can move the


cursor back around using the NEXT key on
the register. The clear key is the lower
left of the keypad.

8.

Once you have the TAIL NUMBER , push ENTER, either on the Keypad or, or the Register.

9.

FILL THE AIRCRAFT: Connect Bonding/Grounding Cable, Pull the delivery hose and fill the customers aircraft
per Refueler instructions.

10. AFTER FUEL DISPENSE: When the delivery is complete, push the FINISH button. The ticket will print
automatically. The printer symbol will flash to indicate the ticket has printed.
11. REMOVE TICKET: Push the RELEASE button on the printer to remove the delivery ticket.

TO MAKE A DELIVERY - PRIST or NO PRIST PRODUCTS - TAIL NUMBER PROMPT

1. Push FINISH to CLEAR THE DISPLAY of the PREVIOUS DELIVERY amount. Zero appears in the
Register field on the display.
2. DELIVERY: Push the START button on the Display.
3. The Nozzle Symbol will appear on the display in the upper left
hand corner.
4. You will get prompted to enter a TAIL NUMBER.

5. Push the NEXT key. You will see a cursor at the beginning of the Tail number field in the register. The
N may be used.
6. If using the N, Push NEXT again, to move the cursor to the right of the N.

7. Using the Keypad, Type the TAIL NUMBER, the Keypad works just like a Cell Phone Keypad.
DO NOT push Enter until the number is correct.
If you make a mistake, you can move the cursor back around using the NEXT key on the
register, or CLEAR. The clear key is the lower left of the keypad.
8. Once you have the TAIL NUMBER , push ENTER, either on the Keypad or, or the Register.
9. You will get a prompt for Selecting the Product:

TO MAKE A DELIVERY - PRIST or NO PRIST PRODUCTS- TAIL NUMBER PROMPT


(cont.)

10. Arrow Down (-) or Up (+) to the Product you want

OR

11. Push ENTER on the product you want.


12. FILL THE AIRCRAFT: Connect Bonding/Grounding Cable, Pull the delivery hose and fill
the customers aircraft per Refueler instructions.
13. AFTER FUEL DISPENSE: When the delivery is complete, push the FINISH button.

SECTION 5 Setup and Operation of the EMR


In this section you will be familiarized with all aspects of SETUP in the EMR. If you are not
comfortable with the material learned in the preceding sections, please notify your instructor
immediately.
THE INSTRUCTOR WILL HAVE RESTARED EACH HEAD BACK TO FACTORY DEFAULTS,
AND DISCONNECTED HEAD 2 POWER FROM THE SYSTEM, POWERED DOWN.
Start-up:
The Display Head self-tests itself, if a failure occurs, an error code number shows. If this occurs,
see the Troubleshooting Guide in the Setup and Operations Manual.
The IB has lights inside box showing self-check and indicating activities. See the Troubleshooting
Guide for details.
Software Conflicts:
If the IB and Display have different versions of software, the Software version in the IB will
overwrite the Display. ANY SETUP INFORMATION IN THE DISPLAY WILL BE OVERWRITTEN
TO FACTORY DEFAULTS.
If the software in the Display is different than the IB, a "Download MGR" message is on the
display. When the C&C switch is open, the IB software will overwrite the software in the display.
DO NOT INTERRUPT POWER DURING THE DOWNLOAD OF THE SOFTWARE FROM THE IB
TO THE DISPLAY. WAIT UNTIL THE DOWNLOAD IS COMPLETE. WAIT UNTIL THE DISPLAY
GOES THROUGH THE START UP CHECKS AND LANGUAGE SHOWS ON THE DISPLAY.
If two heads were previously connected to the system before the IB software change, Bring
Head 1 up by itself and let the download occur. Power down, bring head 2 up by itself, and
Re-Address as Head 1. Power down, power up and then the second head will accept the
download. When the download is complete for head 2, it can be re-addressed as head 2, Power
down connect head 1 back into the system, and do the set ups.
NOTE: Newer software in IB will overwrite old software in the Display. However, c and d
software in the IB will not always overwrite e and later software.
Possible Error at Start-up
For Single Head operation and/or after assigning two heads different addresses, if an E50 IB
COMM FAILURE occurs as shown on the display, the first thing to do is to cycle the power, turn the
power of for 20 seconds and back on. If the error returns, turn the power off and make sure the
connections of the wire between the IB and Display Head are good. Pay particular attention to the
connections at the terminal strip in the Display Head. If this does not clear the error, see the
Troubleshooting Guide.

Initial start-up or Re-Addressing for Two Head operation


1.
2.
3.
4.

5.
6.
7.
8.
9.

Power down
Disconnect Head 2 PWR in the IB
Power up the system. It will recognize Head 1.
Check to make sure System Address IB Address 1, Head 1.
a. Push the Mode button so the small arrow is above Setup at the bottom of the screen.
The display should say DEFAULTS.
b. Arrow (+) up to SYSTEM ADDRESS
c. NEXT , IB ADDRESS 1 ( IF NOT 1, NEXT to SET IN ADDRESS, arrow to 1 and
ENTER)
d. Arrow down to HEAD ADDRESS, it should say 1. ( IF NOT 1, NEXT to SET HEAD
ADDRESS, arrow to 1 and ENTER)
e. ENTER to SYSTEM ADDRESS
Power down.
Disconnect Head 1 PWR in the IB.
Connect Head 2 PWR.
Power up the system.
At Head 2, Go to Setup, System Address, Make sure IB 1, then Head Address, and set to
Head 1.
a. Push the Mode button so the small arrow is above Setup at the bottom of the screen.
The display should say DEFAULTS.
b. Arrow (+) up to SYSTEM ADDRESS
c. NEXT , IB ADDRESS 1 ( IF NOT 1, NEXT to SET IN ADDRESS, arrow to 1 and
ENTER)
d. Arrow down to HEAD ADDRESS, it should say 1. ( IF NOT 1, NEXT to SET HEAD
ADDRESS, arrow to 1 and ENTER)
e. ENTER to SYSTEM ADDRESS

10. Power Down.


11. Power Up, and at Head 2 change the Head Address to Head 2.
a. Push the Mode button so the small arrow is above Setup at the bottom of the screen.
The display should say DEFAULTS.
b. Arrow (+) up to SYSTEM ADDRESS
c. NEXT , IB ADDRESS 1
d. Arrow down to HEAD ADDRESS, it should say 1.
e. NEXT to SET HEAD ADDRESS, arrow to 2 and ENTER)
f. ENTER to SYSTEM ADDRESS
12. Push the mode button to Volume and you should get an E50 IB Comm Failure. This is normal
in this case because the system sees Head 2, but no Head 1.
13. Power down and connect head 1 PWR in the IB.
14. Power Up and there should be no IB Comm Failure due to Software/address conflicts.

10

SETUP
Go to the Setup and Operation Manual. This Manual No. is 577013-766.

Basics of the Setup and Operation Pages 1-11.


Appendix A EMR Programming Tips is a sequential List of Set up Steps.
Power on and observe the display self check. Page 5 of the Setup and Operation Manual
explains the Boot-Up sequence.
Page 4, Figure 2 of the manual explains the buttons and mode labels.

First Thing: INCREASE TIME DELAYS TO GET SCREEN AND BACKLIGHT TO STAY ON
LONGER page 28.

Mode button to Setup, Arrow up to time delays

Next, etc.
Second thing: Turn On printer

Arrow up to Printer Option

Next, arrow to Enable Printer, Enter, Enter.


(Get head 2 ready to work with per Instructor set up for Delivery Demos)
Go to page 29 Setup Mode C&C, this is where the Weights and Measures sealed setups are made.
Remove the left Rear Bolt to open the C&C switch.
Push the mode button to get to Setup
Your instructor will walk you through a detailed review of this section. This includes product setup
and calibration.
Note: It is important that you understand the navigation of the EMR system, without the optional
keypad. The use of the Optional Keypad is a later exercise
Pages 30-32: Language and Display Syntax.
Preset to Whole gallons to make easier for operator.
SOME NOTES THAT SUPPLIMENT THE SETUP MANUAL
TEMPERATURE will be available in the C&C menu if the Display Head was purchased with
Temperature Compensation. The Temperature Probe will need to be calibrated using an ice bath
as explained in the manual.
FUEL SOURCE
Here is where the METER ID can be entered.
The INPUT TYPE defaults to Quadrature which is the Veeder-Root Pulse Generator. If you
know the shaft input direction it can be set up here. CW is the default. If the register ouput is
negative when run, then change the direction here.

11

PRODUCT DESCRIPTION PRODUCT SET-UP


Up to 8 different Products, 4 calibrations, 2 Report Formats
Product Type, Product Name, Temperature Compensation, Cal Number, Report Format, and
Pulse Output.
Beginning with Software/Firmware E02, Pulse Output can be By Product.
For Temperature Compensation, the default table is Coefficient. For using the Density Table, select
Density under Temperature Compensation in the DELIVERY OPTIONS section in the C&C menu.

For Product 1, NEXT, then go to PRODUCT TYPE FIRST, then NEXT. Select the Product
from the menu and push ENTER. This selects the Product and for Temperature
Compensation the associated tables. The PRODUCT NAME is automatically assigned after
selecting the PRODUCT TYPE. If you want to customize the PRODUCT NAME, that field is
editable. The PRODUCT TYPE will not change with a name change.
TEMPERATURE COMPENSATION
Defaults to Non-Compensated Arrow to TC COMPENSATED and ENTER for
Temperature Compensated Product.
The DENSITY or COEFFICIENT tables are displayed under that feature. Changes can be
made, but the default tables for the pre-loaded Product Types are Typically the Weights and
Measures approved ones.
CAL NUMBER allows 4 different calibrations. Any of these calibrations can be assigned to
any of the 8 products. This allows for different names to be used for the same product
Type. i.e. Clear Diesel and Dyed Diesel are both the same product Type and will have the
same Cal Number, but be different Products with different names.
Two REPORT FORMATS are available.
User Defined Product: A product not available in the tables can be set-up under User
Defined. For Temperature Compensation of the product, Density or Coefficient information
will need to be loaded under that menu item. At least two densities at their respective
temperatures are needed.
Remember to Always ENTER back to the Main Menu to save changes in C&C mode after making
your selections.

12

METER CALIBRATION
The actual Proof of Gross (and/or compensated) Volume is NOT done under the Meter Calibration.
Once the meter is calibrated, Proofs or Checks are done in Standard delivery mode.
For Initial Calibration or Re-Calibration if the Proof does not meet local criteria:
EMR AUTOCALIBRATE CALIBRATION STEPS
1. Standard VOLUME MODE on Display (Gallons)
2. Break Seal
3. Remove or lower Left Rear Bolt. (7/16 hex)
4. Push MODE button to get to SETUP. Display will show LANGUAGE.
5. Arrow down to METER CALIBRATION
6. NEXT PROD CAL 1
7. NEXT, AUTOCALIBRATE
8. NEXT: Prompted with START DISPENSE
9. Push the START BUTTON.
10. Fill the Prover Pay attention to the prover volume and sight glass.
11. When the prover is filled: Push the FINISH button. Prompt: ENTER NTC VOLUME
12. Using the NEXT key to move the cursor in the Preset Field and the Arrow Keys to change the values.
Enter the Non-Compensated Prover Volume.
13. Push the ENTER key and a new calibration factor will be Calculated.
14. Record this K-Factor
15. Hit ENTER to get back to METER CALIBRATION
16. Insert the Left Rear Bolt.
17. MODE button to get to Volume (Gallons) Mode.
18. Clear the Ticket.
19. Run check under normal Volume/Delivery Mode.
20. If Temperature Compensated, the Delivered volume will have the thermometer.
21. After pushing FINISH to complete the transaction, Push the down arrow to display the NonCompensated Volume.
If your non-compensated checks in standard Volume/delivery mode are consistent, but out of tolerance, a
new K-factor can be calculated per the attached information and entered in Manual Calibrate. Or, an
Autocalibrate run can be made to calculate a new K-factor.

SPECIAL CALIBRATION ACCEPTANCE IF MORE THAN ONE PRODUCT PRODUCT ADDED AFTER
INITIAL CALIBRATION
If all the products were set up and assigned Cal 1 before the calibration was done, they would all get that
calibration properly assigned to that product.
If a new product is added after the calibration of that Cal 1, say 25, the new product unfortunately is not
automatically given the 25, but gets the 96 factory default in the background. Going to Manual calibrate and
getting to Encoder counts, NEXT, then ENTER to "recalculate" gets the CAL 1 of 25 assigned to the new
product.

13

Detailed Steps to manual calibrate to accept the calibration factor if product added after calibration:
1. Standard Volume Mode on Display
2. Break Seal
3. Remove or lower Left Rear Bolt. (7/16 hex)
4. Push MODE button to get to SETUP. Display will show LANGUAGE.
5. Arrow down to METER CALIBRATION
6. NEXT PROD CAL 1
7. NEXT AUTOCALIBRATE
8. Arrow up to MANUAL CALIBRATE
9. NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered field.)
10. NEXT FLOW RATE (DEFAULT IS 60 and okay to leave if single calibration)
11. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP
12. ENCODER COUNTS and value in preset field
13. To ACCEPT the ENCODER COUNTS, NEXT SET COUNTS and Cursor Flashes.
14. Push ENTER. Recalculation Occurs
15. Then ENTER(s) to get back to METER CALIBRATION.
16. Insert the Left Rear Bolt.
17. MODE button to get to VOLUME (Gallons) Mode.
How to make corrections in calibration without re-calibrating
Example:
Calibration Factor: 95.966 pulses per Gallon
Register vol: 100.4
Prover volume: 100.0
(Prover-reg)/prover = (100.0-100.4)/100.0 = - .004
New factor= old factor /(1+diff) note sign is important
New factor = 95.966/(1-.004) = 95.966/0.996 = 96.351
If register more than prover, factor up. (less Gallons/pulse) (greater Pulses/gallon)
If register less than prover, factor down (more Gallons/pulse) (less pulses/gallon)
The adjustment is made in Manual Calibration with the C&C switch open.
Manual Calibrate: For entering known calibration values or normal values for specific meter if known.
1. Standard Volume Mode on Display
2. Break Seal
3. Remove or lower Left Rear Bolt. (7/16 hex)
4. Push MODE button to get to SETUP. Display will show LANGUAGE.
5. Arrow down to METER CALIBRATION
6. NEXT PROD CAL 1
7. NEXT AUTOCALIBRATE
8. Arrow up to MANUAL CALIBRATE
9. NEXT CALB RATE 1 (Encoder Counts K-factor in Preset field, Flow rate in Volume delivered field.)
10. NEXT FLOW RATE (DEFAULT IS 60)
11. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers, THEN
enter
12. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP
13. ENCODER COUNTS and value in preset field

14

14. To change ENCODER COUNTS, NEXT SET COUNTS


15. Use the NEXT key to move the cursor and the arrow keys to change the numbers.
16. Once the number is changed, hit ENTER. CAL RATE 1
17. For another point Arrow down to CAL RATE 2, if not, ENTER back to Meter Calibration.
18. To change FLOW RATE : NEXT to get flashing cursor and use arrow keys to change numbers, THEN
enter YOU MUST ENTER A FLOW RATE for each additional point.
19. To get to ENCODER COUNTS from the FLOW RATE screen, Arrow UP
20. ENCODER COUNTS and value in preset field
21. To change ENCODER COUNTS, NEXT SET COUNTS
22. Use the NEXT key to move the cursor and the arrow keys to change the numbers.
23. Once the number is changed, hit ENTER. CAL RATE 2
24. Repeat for additional calibration points.
25. Then ENTER(s) to get back to METER CALIBRATION.
26. Insert the Left Rear Bolt.
27. MODE button to get to VOLUME (Gallons) Mode.
28. Clear the Ticket.
29. Run checks under normal Volume/Delivery Mode.
METER CALIBRATION INFORMATION
There are now 4 Calibrations Available. For multiple products,
If using Temperature Compensation, calibrate the Temperature Probe first as noted previously.
The system calibration is running a known Non-Compensated volume through the meter and having the
register electronics calculate the Calibration Factor. The calibration factor is Encoder Counts per Unit
Volume. During the Auto or Multi calibrate procedures, the register remembers the number of counts
during flow (meter turning). Once the Non-Temperature Compensated volume, Gross Volume, of the Prover
vessel is entered, the register calculates the Calibration factor.
The actual Proof of Gross and Compensated Volumes is NOT done under the Meter Calibration. Once the
meter is calibrated, close the C&C switch, and return to Volume Mode where the Proof run is made. Here
the register applies the Density or Coefficients to obtain the Compensated Volume. If the displayed volume is
Compensated, the thermometer icon to the right of the delivered volume is displayed. The Gross volume is
displayed by pushing an arrow button. These Compensated and Gross Volumes are compared to the Prover
Volume and W&M tables to verify the meter calibration.
AUTO CALIBRATE is the easiest option. If the system will normally be run at only one flow rate, then Auto
Calibrate at that flow rate will be fine. Follow the procedure noted in the Auto Calibrate section of the Setup
and Operation Manual.
IMPORTANT: Once the GROSS prover volume is entered and the ENTER button is pushed and the
Register calculates the calibration factor (the Descriptor Field changes and a new calibration factor shows),
RECORD THIS FACTOR for future reference. Then push ENTER UNTIL YOU RETURN TO METER
CALIBRATION. Returning to METER CALIBRATION saves the Calibration Factor.
MANUAL CALIBRATION is an option available as outlined in the Manual. It is normally used for entering
known calibration values or normal values for specific meter if known.
If for some reason the display head is replaced, or Restart is selected and the stored information in the
display head is lost, the Calibration Factor, if recorded, is entered under Manual Calibration.

15

Note: For Large Volume prover applications, a prover vessel metal expansion factor may need to be applied
per the local Weights and Measures regulations.

Recommend tenths resolution on Calibration even if whole units on Register for Delivery
To get the best accuracy on the calibration, Both register resolution and preset resolution (for k-factor)
should be temporarily set to Tenths. For calibration, the seal must be broken anyway, so the resolution
can be changed for the calibration and proof, then set back to whole units if that is the delivered resolution.
With C&C switch open, go to DISPLAY SYNTAX. Go to PRESET RES, PRESET VOLUME and move
decimal using NEXT, the ENTER back to PRESET RES to save. Do the same with REGISTER RES,
REGISTER VOL.
Remember To Go Back To Whole Units When Complete With Calibration And Proofs.
MULTICALIBRATE AND METER CAPABILITY WITH THE EMR
Sometimes meters are run at 4 to 1 or greater turndowns or the meter has some wear, making a single point
calibration inadequate. Multiple calibration points can be set up to compensate for many of these situations.
Technically the meter performance curve is not linear, but a linear model is easier to use for setting up a
multi-calibrate table and minimizing the prover runs.
The EMR can accommodate 8 points of calibration (or 7 segments). The multipoint calibration has a 0.25%
difference between calibration points limitation built into the software. The 0.25% difference is based on a
Measurement Canada requirement.
There will however be circumstances where the meter performance is beyond the multipoint capability.
The difference between the high/full flow and the low flow requirements must be about 1.70% or less
difference for the multipoint calibration to work. You will need to make a calculation to determine your
situation.
Examples:
High flow K-factor: 94.100
Low Flow K-Factor: 92.475
Segments maximum of 7
Percent per segment:
(((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less
(((94.100-92.475)/ 92.475)/7*100) = 0.251% NO GO, greater than 0.25%
High flow K-factor: 94.100
Low Flow K-Factor: 93.399
Segments maximum of 7
Percent per segment:
(((High k-factor Low k-factor)/low k-factor)/7 *100) - must be 0.25% or less
(((94.100-93.399)/ 93.399)/7*100) = 0.107% - Good

16

Might want to try 4or 5 segments.


At 5 segments ( 6 points) ,
0.107% *7/5 = 0.150% (< 0.25%)
Example
Each segment (94.100-93.399)/5 = 0.140
K-factor
Flow Rate
93.399
55
93.539
100
93.679
145
93.819
190
93.959
235
94.100
280
In the real world you get a close a practical in the segments and flow rates.

How To Determine The High And Low K-Factors In The Field And Minimize Prover Runs
1. K-Factor at high flow rate
I suggest doing an AutoCalibrate at the high flow condition. Then go to Volume Mode (standard delivery
mode) and run a couple of checks for consistency and verification of the k-factor. During the prover
filling, push the Mode button to rate, observe and record the average flow rate. If the results of the
register when compared to the prover are consistent, but outside the accepted tolerance, calculate a new
K-factor manually, enter that k-factor using Manual Calibrate, and verify with one or two prover runs.
2. K-Factor at Low flow rate
With the high flow rate K-factor, execute 2 or more runs at the low flow rate condition. During the prover
filling, push the Mode button to Rate, observe and record the average flow rate.
If the results are within tolerance, great. If consistent, but not within tolerance, calculate a new K-factor
for the low flow condition.
3. Manually, enter that low flow k-factor using Manual Calibrate, and verify with one or two prover runs.
4. Do the High-Low acceptability check outlined on page 1. If not okay, then the meter is incapable. If
Okay, calculate a K-factor/Flow Rate table. Use a number of segments that makes the calculation easy.
5. Manually enter that k-factor/Flow Rate table using Manual Calibrate, and verify with one or two prover
runs.

For How to make corrections in calibration without re-calibrating see page 2 above.

17

Temperature Probe Calibration


1. Disconnect the Temperature probe from the back of the display.
2. Unscrew the temperature probe from the pipe/thermowell.
3. Reconnect the temperature probe to the back of the display
4. Immerse the temperature probe in an ice-water bath 1quart for 5 minutes.
5. In C&C Mode, Arrow down to Temperature
6. NEXT, Fahrenheit
7. NEXT, CALIBRATE
8. NEXT, flashing cursor
9. Use the NEXT key to move cursor and the keypad or arrow keys to set the temperature to 32F.
10. ENTER, ENTER, ENTER back to Temperature.
11. Disconnect the Temperature probe from the back of the display.
12. Screw the temperature probe into the pipe/thermowell.
13. Reconnect the temperature probe to the back of the display
DO NOT CHANGE THE REFERENCE TEMPERATURE THIS SHOULD BE 60F(OR 15C).
If you have a dual thermowell installation and a know temperature probe beside the EMR Probe, you can
calibrate the probe to that temperature instead of removing and placing in ice water.

CONFIGURE INPUT/OUTPUT

Emergency stop; A big red button, V-R sells one. Connections on Display head. Interrupts
transaction and closes relays, but does complete transaction. Can open ES and complete
delivery.
Remote Start/Stop: Connections in IB. Function same as START and FINISH buttons.
Momentary contact only.
Pulse Output ( before January 2006, Software E01 and before) :
The pulses per unit may need to be adjusted to account for potential lag in measurement and
rounding. For example, at 10 pulses per unit, the last 1/10 pulse is not sent until the volume
measured is equal to 1/10. Because the EMR rounds off, there is no agreement of indication.
At 20 pulses per unit, a pulse is sent at every tenth and every half a tenth, therefore the EMR
will agree with the other indicating device.

Remote Display: If enabled, setup under Initial Remote Display on page 26.

Interlock:
1. Printer Interlock: Not associated with Epson Printer. A switch closure between terminals 15
and 16 on the back of the display is required to start. Can be used as a permissive switch.

2. Preset Interlock: When enabled, requires a preset and presets enabled in Defaults. The
switch part of this is the Printer Interlock, terminals 15 and 16. If the Switch is open, the
preset is required.
3. Transfer Interlock: Connect the transfer switch between termnials 15 and 16. With the switch
closed, The label Transfer Ticket is printed on the Delivery Ticket. UK application.
4. Disable Interlock: Clears the interlocks.
18

EMR PULSE OUTPUT CONNECTIONS AND SET-UP


Pulse Output can be done from one or two heads.
Frequency of Pulse Output is 933 HZ.
Beginning with Software/Firmware E02, Pulse Output can be By Product.
See Product Description, Product Setup Need to ENABLE

Set-Up: C&C Mode - Product


Description - Enable by product
Enable Pulse Output and set Pulses per
unit volume for each Product/Head.
Note Flow Rate Limitations on Keeping
Up
10 Pulses per Gallon 2,500 GPM
100 Pulses per Gallon - 250 GPM
1000 Pulses per Gallon 25 GPM

19

DELIVERY OPTIONS

PRICE CHANGING: See manual description. Can now lock a price that cannot be changed.
Useful for set price deliveries or for Density for Mass Deliveries.
TEMPERATURE COMPENSATION: Density or Coefficient, Default is Coefficient.
DELIVERY TIMEOUT: Now is variable. Pre-flow is if no flow is seen. Post-flow is idle flow
after flow seen.
TANK ID: The individual transaction can be tagged with a Customer or Tank identification
number. This number is entered by the operator through the standard display or optional
keypad. This feature is enabled under C&C in DELIVERY OPTIONS. If Enabled, an ID must
be entered (or accept default).
E04 PULSE ENCODER ERROR: Used in special cases for French W&M.
GROSS VOLUME: BEGINNING WITH E02 SOFTWARE/FIRMWARE, THE GROSS
VOLUME CAN BE PRINTED AS AN OPTION. Enable it here.

TICKET OUTPUT REPORT FORMATS


Under Set-up with the C&C switch/jumper open:
Follow the instructor carefully as you are guided through the setup and changing of individual lines
of information. THIS IS A KEY AREA TO CONCENTRATE ON. IN THE FIELD YOU WILL BE
REQUIRED TO MATCH CUSTOMER DELIVERY TICKETS TO THE EMR FORMAT. YOU WILL
NEED TO KNOW HOW TO TRUNCATE LINES OF INFORMATION, CHANGE FIELD
DESCRIPTIONS, ADVANCE THE TICKET, ADD A HEADER, ETC. YOU WILL BE TESTED ON
THIS MATERIAL.
REPORT FORMATS
You should decide what you want on your ticket, and in what order, in preparation for setting
up the ticket output.
Once at REPORT FORMATS, press NEXT to Delivery, select Compose Report, then Next to
the Actual Ticket.
In the center of the display is the Ticket Label Item and to the right LlNE x in the Preset field.
This is line x on the ticket.
ADVANCE

is always

LlNE 1 (Ln1) on the ticket.

Arrow down gets to Ticket Line 2, etc.


Note that you do not erase the existing lines, only place the Label that you want on the line.
To place what you want on each line, go to that line as noted by the LINE x. Unless the
Label is what you want ignore the existing name. Push NEXT, and arrow down or up to find
the NAME/LABEL of what you want on that line. Ignore the large Number in the Register
Volume field and focus on the Name. Once you have found the Name or Label push ENTER
to place that in the LINE x where you were on the Ticket. Repeat for all the lines you want
printed on the ticket.
20

Once you have all the lines on the ticket you want, then go to the next line, push NEXT, and
then place END OF REPORT in that line. Anything between line 1 Advance and End of
Report is printed on the ticket.
Hit ENTER all the way back to the REPORTS FORMAT line to save your new ticket format.
For the actual location of the printing up-and-down the ticket, the Ticket Advance under the
non-C&C, Set-up item PRINTER OPTION. This is where you enable the printer, usually
select Slip Printer, Select Advance, and then enter the amount the ticket moves before it
begins to print.
Note:

BEGINNING WITH E02 SOFTWARE/FIRMWARE, THE GROSS VOLUME CAN BE


PRINTED AS AN OPTION. See Delivery Options.

A typical mechanical pre-printed ticket will take 6-7 lines

You can edit the actual printer labels under the LANGUAGE category before setting up
the ticket.

For multiple tickets of the same type, we have available a small program that can
download the ticket format via RS-232.

If there is no data available, then the line will not print. i.e. if no price, then no pricerelated information will be printed on the ticket.
RESTART
NOTE: DO NOT RESTART UNLESS YOU WANT TO REBOOT TO FACTORY SETTINGS.
THIS MEANS YOU WILL LOSE CALIBRATION AND ALL SETUP INFORMATION
SECURITY CODES
Turned on under C&C page 44. Note capability under C&C to reset user codes to default.
Prompted on page 13, Setup on Page 17.
The security code system can be used to prevent access to changes in the set-up, or allow
only certain features to be changeable, for example allowing price changes if the Currency
Feature has been purchased. Up to 3 users with different security codes can be set-up.
The use of security codes is enabled under C&C, SECURITY CODE. The actual user
security codes are entered under Setup SECURITY after the Security Code feature is
enabled.
User 1 is always the Supervisor. The Supervisor has a passcode, can change all three
passcodes, and has default yes access to all Set-Up changes, but controls access to setup changes of Users 2 and 3. (C&C is still controlled by Sealing of the Head). All the User
Accesses to Setup changes are yes unless changed.
Logging in:
When Security Codes are enabled, the user is prompted when going to Set-Up for their
Security Code.

21

At the ENTER SECURITY CODE PROMPT, Select the USER. Next gets to LOGGED OUT.
Once the Security Code is entered and ENTER is pushed, LOGGED IN, appears. If
LOGGED IN appears for any user, then that user is Logged in. The specific USER is logged
in until LOGGED OUT is selected under that user and ENTER pushed. At that time
LOGGED OUT will be the only situation that appears under that user.
Security Notes:
Upon Powering down, the Security Code Status for all users is returned to LOGGED
OUT.

User 1, Supervisor, must log out or the capability of Changes will remain active if power is
not cycled.

Only one user can be logged in at a time. If another User logs in, other users are
automatically logged out.
Important Note: Security Codes do not prevent Dispensing, they only control Setup options.

22

PRICE AND TAX SETTING


If a lot of price setting will occur, the Optional Keypad is recommended. This option can be added at
anytime.
Note: Decimal/Display Syntax in Preset Price determines decimals on ticket for price and T/Ds
For register Display Heads purchased with Currency, there are significant options available for
Pricing transactions including the ability to pre-load up to 15 price codes. Each of these price codes
can contain Price, taxes by percent of the currency or by volume, a surcharge, and/or Discounts in
percent or by volume.
The Total Price can be used as a preset. For Example, if the customer wants $100 of fuel oil, the
Price/gallon is entered or the price code for that customer is selected in the Currency Mode. Then
the Preset button is pushed and the 100 is entered in the preset field.
Mass or Weight of the Fuel using Currency.
Note also that the currency multiplier can be used as a product density to obtain the weight of the
fluid delivered. Temperature Compensation takes care of the variable density and the Nominal
Density is the price.
For LPG in Mass/Liters:
Delivery is Temperature Compensated Liters using Celsius, and Density as the delivery
option. Enter as the price/liter the Nominal density at 15C of 0.510 Kg/Liter (table 510
Kg/cubic meter).
Another example: 9150 gallons of aviation gas @ a price of 5.88 lbs/gallon = 53,802 lbs of fuel.
Price and Tax Setting examples
Loaded at the time of the transaction by the operator
The price can be loaded by the operator at the time of the transaction directly using the display or
the optional keypad. The operator simply changes the mode to Currency where the price is
displayed, pushes the NEXT key to be able to change the price, and uses the NEXT key and either
the arrow keys or the optional keypad to enter the transaction price.
Pre-loaded Price Codes
Go to the PRICING and TAX/DISCOUNT Section of the Setup and Operation Manual
Up to 15 Price Codes can be pre-loaded using the display or optional keypad. Each price will have
a base price, and can have any of 15 Tax/Discount codes. Each of the 15 Tax/Discount codes can
have up to 6 lines of taxes and discounts applied to either the price, volume, or as a transaction
surcharge or discount. The taxes/discounts percents can be assigned to specific lines. A line is the
line of the transaction beginning with Price.
23

Examples:
Example 1

Base price is $1.10 per gallon

The tax is 6% on the price per gallon

There is a discount of 5% on the Sale for Cash.


Line Assignments:
Line 0 is Subtotal, Volume x base price
Line 1 is the Tax/unit
Under PRICING, select PRICE CODE 1. Change the PRICE to 1.10. and Assign TAX/DIS 1 to this
PRICE CODE 1.
Under TAX/DISCOUNT, select T/D CODE 1, T/D LINE 1 and CHNG T/D VALUE to TAX PERCENT
6.0000 and ENTER. CHNG T/D ASSIGN to 0.
Go to T/D LINE 2 and CHNG T/D VALUE to DIS PERCENT 5.0000 and ENTER. CHNG T/D
ASSIGN TO both LINES 0,1. And ENTER back to main menu. You assign the 5% Cash Discount
to the transaction by assigning the discount to both the base price and tax.
Printer Output Example 1:

Net Volume Finish


PRICE/GALLON
SUBTOTAL
% TAX T/D 1
TAX/UNIT
AMOUNT
% DISCOUNT T/D 2
DISCOUNT/UNIT
AMOUNT SUB+T/D 1
FINAL PRICE/GALLON
TOTAL NON-TAX LINES
TAX THIS DELIVERY
GRAND TOTAL
(Same as {(1.10 x 1.06) x 0.95} x
100)

$
$
%
$
$
%
$
$
$
$
$
$

100.0
1.1000
110.0000
6.0000
0.0660
6.6000
5.0000
-0.0583
-5.8300
1.1077
-5.50
6.27
110.77

When PRICE CODE 1 is selected under CURRENCY, the FINAL PRICE displayed in the PRESET
display location is 1.1077.

24

Example 2 Use of Intermediate Subtotal function

Base price is $2.00 per gallon

The tax is 5% on the price per gallon

Regular Pay Price is intermediate subtotal after tax.

There is a discount of 3% on the Sale if paid in 5 days.

Grand Total is 5 Day Pay Price


In this example, the base price changes, but the tax and discounts do not. A new PRICE CODE is
set up with a NEW price, PRICE CODE 2, and new T/D CODE 2
Net Volume Finish
PRICE/GALLON
SUBTOTAL
% TAX T/D 1
TAX/UNIT
AMOUNT
T/D SUBTOTAL 1
% DISCOUNT T/D 2
DISCOUNT/UNIT
AMOUNT SUB+T/D 1
FINAL PRICE/GALLON
TOTAL NON-TAX LINES
TAX THIS DELIVERY
GRAND TOTAL
(Same as {(2.00 x 1.05) x 0.97} x
100)

100.0
2.0000
200.0000
5.0000
0.1000
10.0000
210.0000 REGULAR PAY PRICE
3.0000
-0.0630
-6.3000
$
2.037
$
-6.00
$
9.70
$
203.70 EARLY PAY PRICE

$
$
%
$
$
$
%
$
$

Under PRICING, select PRICE CODE 2. Change the PRICE to 2.00. and Assign TAX/DIS 1 to this PRICE CODE 2.
Line Assignments:
Line 0 is Subtotal, Volume x base price
Line 1 is the Tax/unit
1. Under PRICING, select PRICE CODE 2. Change the PRICE to 2.00, and Assign TAX/DIS 2 to this PRICE
CODE 2.
2. Under TAX/DISCOUNT, select T/D CODE 2, T/D LINE 1 and CHNG T/D VALUE to TAX PERCENT 5.0000 and
ENTER. CHNG T/D ASSIGN to 0.
3. Go to T/D LINE 2 and CHNG T/D VALUE to T/D SUBTOTAL and ENTER. CHNG T/D ASSIGN TO both LINES
0,1. And ENTER back to main menu. This creates an Intermediate subtotal after the 5% tax is added.
4. (Note: This Printer Label can be changed to REGULAR PAY PRICE to identify to the customer what this
means.)
5. Go to T/D LINE 3 and CHNG T/D VALUE to DISCOUNT PERCENT 3.0000 and ENTER. CHNG T/D ASSIGN
TO both LINES 0,1. ENTER, ENTER. (Note Line 2 is the intermediate subtotal, it does not take assignments)

25

Example 3 Use of Intermediate Subtotal function

Base price is $2.00 per gallon

The tax is 5% on the price per gallon

Regular Pay Price is intermediate subtotal after tax.

There is a discount of $0.10 PWER GALLON on the Sale if paid in 5 days.

Grand Total is 5 Day Pay Price


In this example, the base price changes, but the tax and discounts do not. A new PRICE CODE is
set up with a NEW price, PRICE CODE 2, and new T/D CODE 2
Net Volume Finish
PRICE/GALLON
SUBTOTAL
% TAX T/D 1
TAX/UNIT
AMOUNT
T/D SUBTOTAL 1
UNIT DISCOUNT T/D 2
AMOUNT
% DISCOUNT T/D 3
DISCOUNT/UNIT
AMOUNT T/D 3
FINAL PRICE/GALLON
TOTAL NON-TAX LINES
TAX THIS DELIVERY
GRAND TOTAL
(Same as {(2.00 x 1.05) } {0.10*
1.05} x 100)

$
$
%
$
$
$
$
$
%
$
$
$
$
$
$

100.0
2.0000
200.0000
5.0000
0.1000
10.0000
210.0000 REGULAR PAY PRICE
0.1000 0.10 DIS PER GALLON
-10.0000
5.0000 Remove tax on the 0.10
Discount.
0.0050
0.5000
2.050
-9.50
10.00
200.50 EARLY PAY PRICE

Under PRICING, select PRICE CODE 2. Change the PRICE to 2.00. and Assign TAX/DIS 1 to this PRICE CODE 2.
Line Assignments:
Line 0 is Subtotal, Volume x base price
Line 1 is the Tax/unit
1. Under PRICING, select PRICE CODE 3. Change the PRICE to 2.00, and Assign TAX/DIS 3 to this PRICE
CODE 2.
2. Under TAX/DISCOUNT, select T/D CODE 3, T/D LINE 1 and CHNG T/D VALUE to TAX PERCENT 5.0000 and
ENTER. CHNG T/D ASSIGN to 0.
3. Go to T/D LINE 2 and CHNG T/D VALUE to T/D SUBTOTAL and ENTER. CHNG T/D ASSIGN TO both LINES
0,1. And ENTER back to main menu. This creates an Intermediate subtotal after the 5% tax is added.
4. (Note: This Printer Label can be changed to REGULAR PAY PRICE to identify to the customer what this
means.)
5. Go to T/D LINE 3 and CHNG T/D VALUE to DIS PER VOLUME 0.10 and ENTER. CHNG T/D ASSIGN TO
both LINES 0,1. ENTER, ENTER. (Note Line 2 is the intermediate subtotal, it does not take assignments)
6. Got to T/D LINE 4 and CHNG T/D VALUE TO DIS PERCENT of 5 and ENTER. CHNG T/D ASSIGN TO LINES
0,1,3 . And ENTER back to main menu.

26

Example 4:

Base price is $1.10 per gallon

The tax is 6% on the price per gallon

Delivery Surcharge of $15.00 for Emergency Response.


Net Volume Finish
PRICE/GALLON
SUBTOTAL
% TAX T/D 1
TAX/UNIT
AMOUNT
SURCHARGE T/D 2
AMOUNT
FINAL PRICE/GALLON
TOTAL NON-TAX LINES
TAX THIS DELIVERY
GRAND TOTAL
(Same as {(1.10 x 1.06) x 100)} +
15.00

$
$
%
$
$
$
$
$
$
$
$

100.0
1.1000
110.0000
6.0000
0.0660
6.600
15.0000
15.0000
1.1660
15.00
6.60
131.60

Line Assignments:
Line 0 is Subtotal, Volume x base price
Line 1 is the Tax/unit
Under PRICING, select PRICE CODE 3. Change the PRICE to 1.10. and Assign TAX/DIS CODE 2
to this PRICE CODE 3. TAX/DIS CODE 2 has not been set up yet.
Under TAX/DISCOUNT, select T/D CODE 2, T/D LINE 1 and CHNG T/D VALUE to TAX PERCENT
6.0000 and ENTER. CHNG T/D ASSIGN to 0.
Go to T/D LINE 2 and CHNG T/D VALUE to SURCHARGE, NEXT, and enter 15.0000 as the
surcharge. Because this is a Delivery Surcharge, it is not assigned to a specific line.
Note that a Delivery DISCOUNT SURCHARGE works the same way, but the Register assigns the
DISCOUNT a minus value.

27

Example 5
Base Price
Excise Tax
Road Tax
Local Tax
Sales Tax
VAT

$0.32/litre
$0.04/litre
$0.162/ litre
$0.015/ litre
7% on the above
7.5% on all the above

Under PRICING,
Select a Distinct Price Code, say 8, and change the price to 0.32.
Assign a unique Tax/discount Code, say 8.
Under TAX/DISCOUNT
Select T/D Code 8
Select T/D Line 1, CHNG T/D VALUE to TAX PER VOLUME, and set to 0.04
CHNG T/D ASSIGN to 0. 0 is the Delivery Subtotal
Select T/D Line 2, CHNG T/D VALUE to TAX PER VOLUME, and set to 0.162
CHNG T/D ASSIGN to 0. 0 is the Delivery Subtotal
Select T/D Line 3, CHNG T/D VALUE to TAX PER VOLUME, and set to 0.015
CHNG T/D ASSIGN to 0. 0 is the Delivery Subtotal
Select T/D Line 4, CHNG T/D VALUE to TAX PERCENT, and set to 7.000
CHNG T/D ASSIGN to 0,1,2,3. This captures all the items above
Select T/D Line 5, CHNG T/D VALUE to TAX PERCENT, and set to 7.500
CHNG T/D ASSIGN to 0,1,2,3,4. This captures all the items above
Net Volume Finish
PRICE/LITRE
SUBTOTAL
UNIT TAX T/D 1
AMOUNT
UNIT TAX T/D 2
AMOUNT
UNIT TAX T/D 3
AMOUNT
% TAX T/D 4
TAX/UNIT
AMOUNT SUB+T/D 1&2&3
% TAX T/D 5
TAX/UNIT
AMOUNT SUB+T/D 1&2&3&4
FINAL PRICE PER LITRE
TOTAL NON-TAX LINES
TAX THIS DELIVERY
GRAND TOTAL
(Same as ([{(0.32+.04+.162+.015 ) x 100)}] X
1.07) x 1.075

$
$
$
$
$
$
$
$
%
$
$
%
$
$
$
$
$
$

100.0
0.3200
32.0000
0.0400
4.0000
0.1620
16.2000
0.0150
1.5000
7.0000
0.0376
3.7600
7.5000
0.0431
4.3100
0.6177
0.00
29.77
61.77

Protecting Pre-loaded Price Codes


Avoid operator changes to the pre-programmed price codes by using the SECURITY feature. The
operator will still have the capability to select price codes, but not make changes.
28

Turn to page 15: DEFAULTS, START MODES, PRESETS and RELAY CONTROL.
Page 18: ENABLE PRINTER. Here is where the location on the ticket is set using ADVANCE.
Page 20: VIEW RECORDS and RESTORE RECORDS. VIEW RECORDS IS USED TO FIND AND
PRINT LOST TICKETS. The last 50 are stored in the head.
SHIFT REPORT pages 21 and 22. How to start and end a shift. Entering data. A sample shift
report can be found on page 23, Figure 21. Do a shift report.
Turn to page 23 & 24. Review of the DATE FORMAT and TIME/DATE MODE.
Turn to page 24. Pages 24 through 27 concern the assignments and addresses of the devices that
make up an EMR System. A single meter (single Display Head), single Interconnection Box,
single printer system would not need any inputs (typically) for these assignments and addresses.
Any system with a multiple of these devices will require data input.
Networking/Connecting IBs Together
Multiple IBs with their heads can be networked together and talk to one printer or get
commands from one external device. The IBs are connected via the RS-485 terminals A and
B labeled IB Network in each IB. Each IB is given a unique address as noted under
SYSTEM ADDRESS in the Setup and Operation instructions. The Printer Address, i.e. which
IB and port the printer is connected and assigned is defined in the Printer Address section of
SYSTEM ADDRESS. This is where on the Network each head needs to be directed via the
Printer Address for printing. Before Connecting the IBs together, each individual
system needs to be set-up independently and working properly. For two head
operation, follow the set-up for two heads information in the Getting Started Section.
Power down the systems before making connections or changes.
Turn to page 28. TIME DELAYS and VERSION NUMBER.
Version Number is the official W&M version number, not the version that shows at end of the
display startup.

29

PRACTICE
Leave SETUP MODE and put your EMR in VOLUME MODE.
IF YOU CANNOT GET TO VOLUME MODE, THEN YOU WILL NEED TO CLOSE THE C&C
SWITCH (PUT THE BOLT IN)

SHIFT REPORT
Return to Setup and begin a Shift (Time, Odometer, and Load).
1.
2.
3.
4.
5.
6.
7.

Return to Volume.
Go to Currency.
Select a Price Code with a value.
Make a sample delivery.
Make 2 more Sample Deliveries using Volume and Currency preset.
Go to setup and end the shift with an odometer reading greater than the one you started with.
Print the shift report.

Temperature Calibration
Product Set-up (FUEL SOURCE-PRODUCT DESCRIPTION)
Calibration
Report/Ticket Format.
Security Codes
Currency: Example 1

Congratulations! You completed the Setup and Operation sections of the course.

30

EMR SET UP PROGRAMMING GUIDE


FOR TYPICAL SINGLE OR DUAL-HEAD INSTALLATIONS WITH ONE IB
Order
1

Activity
FOR TWO HEAD SYSTEMS

TIME DELAYS (Setup non C&C)

PRINTER OPTIONS (Setup non C&C)

C&C (Calibration and Configuration)


LANGUAGE and Labels

Defaults to English, must select


French.

DISPLAY SYNTAX

TEMPERATURE
If Temperature Compensation,

Temperature Compensation by
Density? Or Coefficient? (C&C
DELIVERY OPTIONS)

C&C TEMPERATURE
Default is Fahrenheit, if Celcius, need
to change

Comment

The IB has to recognize that there are two heads


and each is addressed separately.

Connect head 1 only and get it communicating with


the IB. Power down, disconnect head 1 power lead
in IB, connect the second head and get it
communicating. Under SETUP (non C&C) SYSTEM
ADDRESS, HEAD ADDRESS, assign this head
HEAD 2. Then power down and connect both
heads. Upon power up should not have IB Comm
Failure. If this error, power down and repeat this
procedure.
Increase TIME DELAYS to get Screen and Backlight to
stay on longer. Set to 930 for example.
For Volume, set to 130, or can set higher. Recommend
go back to 30 once done with setup.
Enable printer so is available for use. (Defaults to
Standard Slip Printer type.)

Defaults to English, Gallons, Dollars.


If select French, then all labels change.
Note that for French the Currency Defaults are
Euros, and the Euros symbol will be on the ticket
format.
Defaults to Tenths for volume. Need to change if want
something else. Recommend that even for whole units
that calibrate in tenths and then change to whole.
(Available if Temp Comp in Display Head)

Necessary to select for Product Setup. (Defaults to


Coefficient.)

Selection of Temperature scale determines the


Reference Temperature and proper coefficient(s) for
Temperature Compensation, etc.
Because asking about temperature scale, then at
same time ask if want to change reference
temperature.

Change Reference Temp from


Default of 15C or 60F?
(C&C TEMPERATURE)

Temperature Calibration

Ice/water per manual, or known temperature.

31

Order
7
8
9

Activity
METER ID (C&C FUEL SOUCE)
INPUT TYPE AND METER DIRECTION (C&C
FUEL SOUCE)
PRODUCT SETUP
(Product Description under C&C FUEL
SOURCE)

10

METER CALIBRATION (C&C)

11

CONFIGURE I/O

Emergency Stop
Remote Start/Stop
Pulse Output and Setting Pulses (before
1-06)
Remote Display and What Master
Printer Interlock
Preset Interlock
Transfer Interlock

12
13

OEM MESSAGE
DELIVERY OPTIONS

14
15

REPORT FORMATS - DELIVERY TICKET


Non-C&C PRINTER OPTION Set Advance

16

SECURITY

C&C SECURITY CODE

17

SECURITY (Normal Setup)


START SCREENS DEFAULTS (Normal
Setup, Defaults, Start Modes)

18

PRESETS (Normal Setup, Defaults, Presets)

19

RELAY CONTROL

Comment
Text for Meter ID such as Truck Number
Defaults to Quadrature, which is the Pulse Generator
Supplied by V-R. Here is where the meter direction can be
changed if counting backwards. CW is default.

8 products available, 4 calibrations, , 2 report

formats.
Select PRODUCT TYPE first. This loads the
proper Temp Comp Table/factor, and assigns the
default name to the product. Can change text
name under Name. Select Temperature
Compensation here, and Which of 1 Calibrations.

Also Pulse Output since January 06.

Select which of 4 Calibrations.

Normally use Autocalibrate.


Note: NON-Compensated prover volume. Once
Calibrated, do proofs for yourself and W&M under
normal Volume delivery mode. Toggle between
compensated and non-compensated volume with
arrow(+/-) keys on display. Compensated volume has
thermometer.

Typical applications do not use the features. Turn on


these features as needed.

Just text when the system is idle.


Price changing defaults to enable. Disable means
that the delivery price cannot be changed once a
delivery has started.

Delivery Timeout disable defeats the 3-minute


time out. Should not be disabled for normal truck
deliveries W&M requirement. DISABLE FOR
AVIATION.

Enable Tank ID for DataLink then Labels

(Temp Comp type and Tank ID elsewhere)


Line-by-Line ticket format setup.
This is where you change the location of the printing
on the ticket down the ticket.
If you want to control non-C&C setup options

ENABLE, DISABLE, RESET CODE


If Enable, Security setup then available, Default is
Disable

Security Setup blocks.

These are the Default Screens (Mode)


(Default is volume.) Need to ask question via prompt: Why
not Volume?
No sequence constraint
Up to 3 Volume (and 3 Currency) presets can be available
for selection. Volume Defaults are 100,200,500 but you
can change.

This is where the relays volume to go for 2-stage


presets is adjusted. Defaults are 5 and 0.1. You may
want 3 instead of 5.

32

21

Activity
TANK ID

Enable under C&C Delivery Options

Enter Tank ID label under C&C Language

Change Tank ID Default Under C&C


Language
VIEW RECORDS

22

SHIFT Report

23

SHIFT REPORT FORMAT- REPORT


FORMATS UNDER C&C
DATE FORMAT
TIME/DATE
SYSTEM ADDRESS

Order
20

24
25
26

27
28
29

PRICING (Normal Setup)


TAX/DISCOUNT(Normal Setup)
OTHER ITEMS
VERSION NUMBER

30
31

RESTORE RECORDS
RESTART (C&C)

Comment
If enabled, the operator is required to enter an
identification for each delivery.
FOR DATALINK ENABLE AND CHANGE PROMPT
TO TAIL NUMBER, CUSTOMER NO OR ACCOUNT
NO AND DEFAULT BLANK OR WHAT WANTED
Can view and print up to the last 50 transactions. Very
helpful for lost tickets.
This is where the Shift Report capability can be
accessed. Between the Accept Start and Accept
End times you get a summary of the transactions. You
can also enter Load and Odometer information. Load
information is adjusted by the transactions.
If you want a special Shift Report, then set up in the
same way as Delivery Report/Ticket.
If want to be other than default
Set date and time.
Defaults okay for typical truck, two heads noted above.
For terminal with more than one IB will need to
specifically address.
Not available if Display does not have Currency.
Not available if Display does not have Currency.
This is a read-only system. These numbers are the
official W&M software numbers.
Only used in Special Cases
NORMALLY DO NOT USE WILL REBOOT TO
FACTORY DEFAULTS AND SETUP INFORMATION
WILL BE LOST.

33

34

SECTION 6 GUIDE FOR SETTING UP AVIATION EMR SYSTEMS + CALIBRATION


Introduction
Included in this guide are the detailed steps through the display. The PC Setup steps are included
after the display steps. Calibration is included at the end
The most important step for setting up a 2-head system is Head Addressing. The software must
correctly recognize a distinct Head 1 and a distinct Head 2.
Once this is done, the setup of the displays is relatively straight forward. The use of the PC Setup
Program will make the setup of the displays easier, especially if printing of tickets and printer text
labels will be part of the operation.
Calibration is straight forward using the attached information.
Activities
Head Addressing
Setup Activities
Time Delays Screens stay on longer
Printer Enable if Printing
Time and Date Set DONE ONLY THROUGH THE SCREEN HEAD 1
C&C Mode

Language
o Setup Labels: Tail Number Prompt and default value for tail number for
DataLink.
o Printer labels if need to change or create Text and PC not available.

Display Syntax
o Whole gallons for Jet, but calibration in tenths first.

Fuel Source Product Setup.


o Meter ID Truck Number and Head ID
o Input Type if counting backwards change here
o Product Description Pick product and Name product, Temp Comp enable
if TC, Pulse output for injection Systems (Current Software)
o Prist and No Prist products possible

Configure I/O
o Pulse output for Pre -19 Jan 2006 systems.

Delivery Options
o Tail Number Enable Prompt
o Delivery Timeout Disable

Report Formats Setup Ticket


Calibration DONE ONLY THROUGH THE SCREENS

Meter Calibration

Temperature Probe Calibration if Temp Comp

Head addressing Done through the displays only


A 7/16 wrench, and an instrument screwdriver are needed. A T15 Torx is also used in connecting
wires at the Interconnect Box and Display.
Once the system is wired, it is advisable to not connect the PWR for head 2. However if it is
connected and power was put on the system, the following steps will work regardless.
To Address or Re-Address a 2 Head system to make sure the software clearly recognizes a Head 1
and a Head 2:
1.
2.
3.
4.

5.
6.
7.
8.
9.

Power down
Disconnect Head 2 PWR in the IB
Power up the system. It will recognize Head 1.
Check to make sure System Address IB Address 1, Head 1.
a. Push the Mode button so the small arrow is above Setup at the bottom of the screen.
The display should say DEFAULTS.
b. Arrow (+) up to SYSTEM ADDRESS
c. NEXT , IB ADDRESS 1 ( IF NOT 1, NEXT to SET IN ADDRESS, arrow to 1 and
ENTER)
d. Arrow down to HEAD ADDRESS, it should say 1. ( IF NOT 1, NEXT to SET HEAD
ADDRESS, arrow to 1 and ENTER)
e. ENTER to SYSTEM ADDRESS
Power down.
Disconnect Head 1 PWR in the IB.
Connect Head 2 PWR.
Power up the system.
At Head 2, Go to Setup, System Address, Make sure IB 1, then Head Address, and set to
Head 1.
a. Push the Mode button so the small arrow is above Setup at the bottom of the screen.
The display should say DEFAULTS.
b. Arrow (+) up to SYSTEM ADDRESS
c. NEXT , IB ADDRESS 1 ( IF NOT 1, NEXT to SET IN ADDRESS, arrow to 1 and
ENTER)
d. Arrow down to HEAD ADDRESS, it should say 1. ( IF NOT 1, NEXT to SET HEAD
ADDRESS, arrow to 1 and ENTER)
e. ENTER to SYSTEM ADDRESS

10. Power Down.


11. Power Up, and at Head 2 change the Head Address to Head 2.
a. Push the Mode button so the small arrow is above Setup at the bottom of the screen.
The display should say DEFAULTS.
b. Arrow (+) up to SYSTEM ADDRESS
c. NEXT , IB ADDRESS 1
d. Arrow down to HEAD ADDRESS, it should say 1.
e. NEXT to SET HEAD ADDRESS, arrow to 2 and ENTER)
f. ENTER to SYSTEM ADDRESS
2

12. Push the mode button to Volume and you should get an E50 IB Comm Failure. This is normal
in this case because the system sees Head 2, but no Head 1.
13. Power down and connect head 1 PWR in the IB.
14. Power Up and there should be no IB Comm Failure due to Software/address conflicts.
Time Delays
To have the screen stay lit longer:
1. Push the Mode button so the small arrow is above Setup at the bottom of the screen. The
display should say DEFAULTS.
2. Arrow (+) up to TIME DELAYS
3. NEXT, BACKLIGHT 30,
4. NEXT, Cursor flashing before 30
5. Arrow down to a 9 and ENTER
6. Arrow down to BLANK SCREEN 30,
7. NEXT, Cursor flashing before 30
8. Arrow down to a 9 and ENTER
Time and Date Set Head 1, Only done through the screen - T&D in IB Box
1. If not already in SETUP MODE, Push the Mode button so the small arrow is above Setup at
the bottom of the screen. The display should say DEFAULTS.
2. Arrow up (+) to SEE the Time and Date.
3. To change, use the NEXT key to move the flashing cursor under the item to change and use
the arrow keys to make changes.
4. When done ENTER to accept the changes.
Printer Enable if Printing
1. If not already in SETUP MODE, Push the Mode button so the small arrow is above Setup at
the bottom of the screen. The display should say DEFAULTS.
2. Arrow (+) up to PRINTER OPTIONS
3. NEXT, DISABLE, Arrow down to ENABLE to enable the printer.
4. If a Slip Printer:
a. ENTER, ENTER back to PRINTER OPTIONS
5. If Slip Printer, MAKE SURE DIP SWITCH 3 ON THE BOTTOM OF THE PRINTER IS ON.
6. If roll printer, after ENABLE, NEXT, Slip Printer, Arrow down to ROLL PRINTER,
7. ENTER, ENTER, ENTER back to PRINTER OPTIONS.
8. If Roll printer, DIP SWITCHES UNDER COVER ON BOTTOM OF PRINTER - MAKE SURE
DIP SWITCH 1 IS 3, AND DIP SWITCH 2 IS 1
9. If Roll printer, PORT 1 ASSIGN UNDER SYSTEM ADDRESS NEEDS TO BE CHANGED
TO ROLL PRINTER. (Default is Slip Printer)

C&C MODE
To get into C&C MODE, it is cleanest to start in VOLUME MODE (Gallons on Screen)
1. Drop the Left Rear Bolt on the Register housing to open the C&C switch.
2. Push the Mode button so the small arrow is above Setup at the bottom of the screen. The
display should say LANGUAGE. LANGUAGE is the first item in the C&C menu.
3. If you are in SETUP mode already and drop the bolt to open the C&C switch, YOU
MUST PUSH THE MODE BUTTON AGAIN to get into C&C mode
4. If you are in the SETUP Menu, C&C is just above DEFAULTS, Push next to get to
LANGUAGE.
5. You will know that you are in the C&C mode if you push the MODE button and you cannot
get to Volume (Gallons).
LANGUAGE

Setup Labels: Tail Number Prompt and default value for tail number for DataLink.
1. NEXT, English, NEXT, LABEL CHANGES,
2. NEXT, PRINTER LABELS.
3. Arrow down to SETUP LABELS
4. NEXT, TANK ID
5. NEXT for cursor flashing under the T. Use the Cursor to move in the field and the Keypad
for entering TAIL NO , or TAIL NUMBER, or ENTER TAIL NO. in this field as the prompt
for the operator to enter Tail number in the Transaction.

6.
7.

8.
9.

Note that the keypad works like a cell phone, and automatically indexes over if the next
letter or number is on a different key. If same key, NEXT to move cursor.
The lower left key on the keypad is CLEAR.
ENTER when done with editing this prompt.
Arrow down to TANK 1. This is the Default value for Tail Number. If you want to start
with blanks, then use the lower left clear key on the keypad to clear this default.
Note: If you need an N leading the tail number, you can put an N in the first character
as a default. This may or may not be value added. If the N is there, the operator pushes
NEXT, Again at the prompt to enter the numbers of the tail number.
ENTER to accept the changes
ENTER ,ENTER, ENTER back to LANGUAGE.

NOTE: If you Enter to many times to DEFAULT, then arrow up to C&C and NEXT to
LANGUAGE to get back in the C&C menu.

Printer Labels
If you want or need to change printer labels, these can be edited one character at a time
through the display screen, but the PC Setup Program approach for these labels and setting
up a ticket is significantly easier. Particularly because the editing of the labels and the printer
ticket setup must be done for each register display.

To make Printer Label Changes through the display


LANGUAGE
1. NEXT, English, NEXT, LABEL CHANGES,
2. NEXT, PRINTER LABELS.
3. Refer to the list on page 31 of the setup manual.
4. NEXT for the individual labels, Starting with START (Start time and Date).
5. Arrow down to the label you want to Edit.
6. NEXT for the cursor and use the Keypad or Arrow keys to edit the label
7. ENTER to accept the label change.
8. For TEXT, It is recommended to Write over the default text labels that are there, or in a
blank create a new text line.
Note that he lower case letter need to be overwritten even though you want that letter in
your text.
Text might include Company Name, Address, and contact info.
9. When complete with Printer Label changes, ENTER enough times to get back to
LANGUAGE.
Whole Gallons for Jet A (Calibration in tenths, then change to whole gallons)
1. If not already in C&C MODE, Standard VOLUME MODE on Display (Gallons)
2. Break Seal if necessary
3. Remove or lower Left Rear Bolt. (7/16 hex)
4. Push MODE button to get to SETUP. Display will show LANGUAGE.
5. Arrow down to DISPLAY SYNTAX
6. NEXT, DECIMAL SYMBOL
7. Arrow down to PRESET RES,
8. NEXT, PRESET VOLUME
9. NEXT, 33333.3 in Preset Field
10. NEXT, 88888.8 in Preset Field,
11. Use NEXT key to move decimal, 888888 will show in preset field.
12. ENTER to 333333,
13. ENTER to PRESET VOLUME,
14. ENTER to PRESET RES
15. Arrow down to REGISTER RES
16. NEXT, REGISTER VOL
17. NEXT, 33333.3 in Register Volume Field
18. NEXT, 88888.8 In Register Volume Field
19. Use NEXT key to move decimal, 888888 will show in Register Volume Field
20. ENTER to 333333,
21. ENTER to REGISTER VOLUME,
22. ENTER to REGISTER RES
23. Arrow down to TOTALIZER RES
24. NEXT to TOTALIZER VOL
25. NEXT to 3333333.3
26. NEXT to 8888888.8
27. NEXT to move decimal to 88888888
28. ENTER to 33333333
29. ENTER to TOTALIZER VOL
30. ENTER to TOTALIZER RES
31. ENTER to DISPLAY SYNTAX.

FUEL SOURCE PRODUCT SETUP

Truck/Meter Identification for Ticket and Transaction


1.
2.
3.
4.
5.
6.
7.
8.

If not already in C&C MODE, Standard VOLUME MODE on Display (Gallons)


Break Seal if necessary
Remove or lower Left Rear Bolt. (7/16 hex)
Push MODE button to get to SETUP. Display will show LANGUAGE.
Arrow down to FUEL SOURCE
NEXT to METER ID
NEXT to Flashing Cursor under the first letter.
Use the NEXT Key and Keypad or Arrow Keys to put in the specific Truck/Meter identification.
Example: TRK 27 FRONT,
9. When done editing, ENTER to METER ID
10. Arrow UP to PRODUCT DESCRIPTION
11. NEXT, Product 1,
12. NEXT, PRODUCT NAME
Note: Unless you are Temperature Compensating, you do not need to do anything except edit the
Product Name.
13. To edit the Product Name: NEXT, Flashing cursor
14. Use the Next Key, Keypad or Arrow Keys to put in JET A, (or AV GAS) or what you will be calling the
fuel.
15. If you will be using Temperature Compensation, then you need to Arrow UP to PRODUCT TYPE
16. NEXT, and ARROW down to the Product Type, Kerosene for Jet A for example.
17. ENTER to accept, You will get the NEW CAL info statement.
18. ENTER to PROD DESCRIPT 1
If temperature compensating, once PRODUCT TYPE is chosen, that becomes the default NAME.

19. NEXT to PRODUCT NAME


20. NEXT for cursor and edit Product Name with cursor, keypad and/or arrow keys.
21. ENTER to PRODUCT NAME
22. If Temperature Compensation, Arrow DOWN to TEMPERATURE COMPENSATION
23. NEXT, non-Compensated
24. Arrow down to TC COMPENASTED
25. ENTER to Accept.
26. If no other setup items, the ENTER, ENTER, and ENTER back to FUEL SOURCE.
If you will be doing additive injection via pulse output
Pulse Output for the latest software is in the same Menu as Product Name and the other items
discussed under Product Description, Product 1. It is not available in the PC SETUP
PROGRAM for the latest software
1. From Product Name, Arrow up to PULSE OUTPUT
2. NEXT, Arrow to ENABLE,
3. NEXT to SET PULSES/VOL and the flashing cursor.
4. NEXT key and keypad or arrow keys to set the pulses/volume, typically 10.
5. ENTER several times back to FUEL SOURCE when done.

Pulse Output For software versions Pre -19 Jan 2006 systems.
1. In C&C menu Arrow down to CONFIGURE I/O
2. NEXT, Emergency Stop.
3. Arrow down to PULSE OUTPUT
4. NEXT to SET PULSES/VOL and the flashing cursor.
5. NEXT key and keypad or arrow keys to set the pulses/volume.
6. ENTER several times back to CONFIGURE I/O

PRIST AND NO PRIST PRODUCTS (After January 2006)


The Pulse Output by Product feature allows for products with and without pulse output. For Prist and No
Prist, Product 1 can be set up without pulse output and Product 2 can be set with Pulse output for Prist
injection. Product 1 can be named anything, say NO PRIST JET A, Product 2 could be named WITH
PRIST JET A.
The Operator Interface for Multiple Products:
1. The operator pushes the Start button and gets the Tail number Prompt:
2. After pushing NEXT entering the Tail Number, then ENTER,
3. When the operator pushes ENTER, he gets the Select Product Prompt. SELECT PROD DSCRPT
scrolls across the screen.
4. The operator uses the Down Arrow (- key) to see the appropriate product by Product Name, and
Selects the product by pushing ENTER, and the transaction begins.

DELIVERY OPTIONS
Defeat Delivery Timeout - Normally defeated for Aviation.
1.
2.
3.
4.
5.
6.

Arrow down to DELIVERY OPTIONS


NEXT, Price Changing.
Arrow down to DELIVERY TIMEOUT
NEXT, ENABLE
Arrow down to DISABLE
ENTER.

Tail Number Enable Prompt


1. From DELIVERY TIMEOUT Arrow DOWN to TAIL NO (or what you put in under
Language-Setup Labels for the prompt.
2. NEXT, DISABLE,
3. Arrow down to ENABLE
4. ENTER to accept.
If starting from scratch:
a. If not already in C&C MODE, Standard VOLUME MODE on Display (Gallons)
b. Break Seal if necessary
c. Remove or lower Left Rear Bolt. (7/16 hex)
d. Push MODE button to get to SETUP. Display will show LANGUAGE, then arrow
down to DELIVERY OPTIONS
e. NEXT, Price Changing.
f. Arrow down to TAIL NUMBER and do above.

Report Formats Setup Ticket


If you will be printing tickets, you need to use the default report information and decide what you
want on the ticket.
A typical ticket might include
The FBO Name, Address, and contact info. These are Text labels added/changed under Language,
Printer labels.
Example:
Line
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

Label on Ticket
ADVANCE
ABC AVIATION
BEST AIRPORT
1234 JET BLVD
ANYWHERE, ST 12345
800-123-456
ARINC 123.4 UNICOM 134.5
BLANK LINE
TAIL NUMBER ( Edit TANK ID printer label)
START
END
TICKET NUMBER
METER ID
PROD DRSCPT
TOTALIZER START
TOTALIZER END
VOLUME FINISH (Edit GROSS VOLUME FINISH printer label)
END OF REPORT

Set up ticket
1.
2.
3.
4.
5.

From Delivery Options Arrow down to REPORT FORMATS.


NEXT, DELIVERY
NEXT, FORMAT 1
NEXT, COMPOSE REPORT
NEXT, ADVANCE Ln 1
This is the first actual line of the Ticket. Line 1 is always Advance.
You will be over writing the existing line on the ticket to get what you want.
6. Arrow down to Ln2 (dont worry about what is on the default line)
7. NEXT, - youll have the list to choose from and the big numbers in the volume field
8. Arrow down to the name of the item you want on line 2.
9. ENTER. Item is now on line 2
10. Arrow down to Ln3
11. NEXT
12. Arrow down the the item you want on line 3 of your ticket.
13. ENTER
14. Repeat this process until you have all the lines on the ticket.
15. After the last line of what you want, example VOLUME FINISH
16. Go to next line and place END OF REPORT on that line. This closes out the report.
Everything between ADVANCE Ln 1 and END OF REPORT will print on the ticket.
17. ENTER, ENTER, ENTER back to REPORT FORMATS
At this time you can do a zero volume delivery and check the Tail number prompt and printer
ticket.
PUT THE LEFT REAR BOLT BACK IN AND PUSH THE MODE BUTTON TO GET TO VOLUME
GALLONS.
1. Push the START button
youll get the nozzle symbol and TAIL NO prompt
2. At the TAIL NO prompt push NEXT
3. Enter the tail number with the keypad and ENTER. (for demo purposes any number)
Youll get the main screen with 0 gallons showing.
You would normally pump fuel at this point.
4. Push the FINISH button.
The transaction is now complete, no nozzle symbol, and the data available for DataLink to
pickup.
5. If you are printing a ticket, the ticket symbol will flash fast to put a ticket in the printer, If
flashing slow it is prompting to remove the ticket for the next delivery. If using a roll printer
the ticket symbol will quit flashing once the printing is done.
6. For the next delivery you will need to push FINISH to clear/reset the register.
Remember: If you push START and do not get the nozzle or TAIL NUMBER prompt, Push
FINISH to clear/reset the register.

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