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Home DIY Guides and How-to's How to Flash Huawei USB Modems (and Re-Install the
Firmware)

How to Flash Huawei USB Modems (and ReInstall the Firmware)

Posted by Don Caprio on November 9th, 2012 03:42 PM

139 Comments

A guy I personally know got a USB modem from the UK and the modem was locked to 3, a UK
mobile network. On getting to Nigeria here, he found out the modem wouldnt work with SIM
card. The modem prompted for an unlock code and this dude kept guessing till he entered it
incorrectly ten times. He rendered the modem useless and even DC unlocker couldnt unlock it. I
tried all I could but it didnt work. I decided to try flashing the modem and re-installed the
firmware but still, the unlock counter still read 10. Before the modem finally became useable
again, I did three things to flash it:
1. Reset the unlock counter
2. Upgrade the firmware

3. Install a different dashboard

1. How to Reset the Unlock Counter

Must Read: How to Unlock Huawei E303 USB Modem
Like I said earlier, upgrading the firmware did not reset the unlock counter which read 10 out of
10. I had to reset the counter with a software first. If you havent entered your unlock code 10
times like the guy in question did, you should skip this step. Of course, you can still do it if you
want to unlock your modem and anyway.
Download this software
Extract the content and run the .exe file inside

 Click on Refresh. Your modem should be automatically detected so far you checked AUTO
CONNECTION under connection mode
Be sure Auto-Calc Code and Auto-Unlock Modem are both marked
Click READ MDM DATA

Now click UNLOCK. This should both unlock your modem and reset the counter at the same
time
Lastly, click on Calculate to generate the flash code. Youre gonna be needing it later.

Must Read: How to Unlock ZTE Modems

2. Upgrade your Modem Firmware

First, you must download the right firmware for your modem. You can download it from
theirofficial website but I prefer and recommend dc-files.com
Select Huawei or what model your modem is and click the tiny modem icon

On the next page, select your model and click the same modem icon again.

Now, download Firmware Update and Dashboard Update

Now to upgrade the firmware, unzip the firmware update you downloaded and double-click
the .exe file.
Accept the agreement and proceed.

The program searches for your modem for some seconds

 On the next page, simply hit the Next button

 When the flashing starts, be sure you follow the instruction on-screen. Do not remove your
modem and be sure you have enough poer on your laptop or UPS to last for about 30 minutes.

When you hit the start button, you may be prompted to enter your Flash code. This only
happens when the new firmware version is different from the existing one on the device.
Remember the Flash code you generated earlier? Enter it here.

 The process starts and normally, this should take less than 10 minutes.

At this point, you dont have to do anything. Just wait till you see a message that looks like
this:

 Congratulations! You just upgraded you modem firmware successfully!

3. Installing a different dashboard

Even with an upgraded firmware, I was still seeing that same dashboard that came from 3
network. The dashboard wouldnt let any me use any other SIM though the modem is already
unlocked. I had to install a different dashboard to make me use our network provider settings
here in Nigeria.
Its here youll be needing the Dashboard Update file you downloaded.
Unzip the file and run the executable file
Accept the agreement and continue
Again, the software should search for your device
-Hit the Next button as before and the procedure is very much similar to the firmware upgrade
you did earlier.

Easy, isnt it? Its more like installing a software on your computer. Also, this should take less
than five minutes to complete and after that, you should have a different modem software thats
not branded with your home network logo and customizations. Now youve successfully flashed
your modem. I used this method to flash a permanently locked modem with 10 wrong unlock
attempts and it worked fine.
Filed Under: DIY Guides and How-to's
Tagged With: flashing, huawei

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Author: Don Caprio

Don Caprio is a full time blogger / web designer living in Nigeria and apart from blogging, my
other obsession is music. I'm a self-confessed Tupac fan, an iOS lover, an Android user, a
Windows 8 power user, a writer with a 5-year old unfinished novel... and the list goes on and on.
You can add me onFacebook, follow my updates on Twitter or add me to your circles
on Google+! By the way, if your blog needs a custom design, you can contact me here...

Comments

1.

Donjos says
November 9, 2012 at 4:11 PM
A very nice method indeed.Thank for share
Reply

lord_fefe says

April 30, 2013 at 8:01 AM

Thanks much for the various links, especially that to dc-files.comvery useful. However i got
some issues: my com poort differs from huawei modem unlocker to the firmware updater making
it impossible to proceed to whatever i want to do. I have a cdma huawei ec 1260 that is said to be
unlocked, just that the IMEI is mixed with letters and characters. That is my second problem. Is
there a way out of this? thanks once more.
Reply

Don Caprio says

April 30, 2013 at 10:39 AM

I only used this with a 3G modem, not sure about flashing CDMA modems since I havent done
it before.

Reply

dada samuel says

June 23, 2013 at 2:29 PM

my modem is E173 i tried the process on your site all went well but it stop when i prompted it to
update all i got was update failure pls help me out
Reply

2.

Exkonvict says
November 9, 2012 at 5:03 PM
Nice ypdate Don. Does this one also require to purchase the credits? I hope the previous updates
are also available for utility anytime because they are useful information.
Reply

3.

Shehu Awwal says

November 9, 2012 at 10:11 PM
Thanks don caprio, i always enjoy your post the screenshot make everything easier
Reply

4.

babanature says
November 9, 2012 at 11:09 PM
sweet! this post is sweet and lovely. i love the way you put the post and its nothing but sweet.
Reply

5.

xixicx says
November 10, 2012 at 5:54 AM
Don c i dont know how you do what you do!..but keep doing it,am with ya! *wink*
Reply

Don Caprio says

November 10, 2012 at 4:04 PM

Thanks for the compliment, brotha.

Reply

darlington says

March 19, 2013 at 6:21 PM

help me decode this modem huawei ime:860015017082824 model:E173-u
Reply

E122 says

April 14, 2015 at 10:14 PM

NCK Code: 56507227 (< Unlock Code) Flash Code: 51720273 IMEI: 860015017082824
Calculating Codes Codes Calculated OK Done
Reply

6.

Funsho Kolawole says

November 10, 2012 at 7:45 AM
Your posts always make sense, Keep it up sir.
Reply

Don Caprio says

November 10, 2012 at 7:42 PM

Thanks for the compliment, bro.

Reply

7.

Ugo Dosh says

November 12, 2012 at 5:08 PM
Nice one @ the don. This came in just when I needed it the most. There is a modem a friend
gave me to unlock that has been showing me serious shege! Thanks for this man. Nice blog
design redo BTW
Reply

Don Caprio says

November 13, 2012 at 1:44 PM

Long time, Ugo

Hope it works for you!

Reply

8.

Esorison says
November 13, 2012 at 9:16 AM
I truly gbadu your works and am eager to learn from you. Sent you a facebook friend request and
following you on twitters. Just follow back if you dont mind. I love this post of yours, am about
to practicalise it. Youre truly the Don.
Reply

9.

uzi Adams says

November 16, 2012 at 9:19 AM
Don, ur posts are more than a $100 tour love the way they come
Reply

10.

Henry says

December 1, 2012 at 10:15 AM

Mr Don, please how do I unlock Huawei E173 (Airtel Nigeria). Id to do it today, PLEASE!!!
Reply

Don Caprio says

December 1, 2012 at 6:45 PM

You can either use DC Unlocker as explained here or generate the code using Huawei unlock
code calculator.
Reply

Henry says

December 1, 2012 at 11:17 PM

Thanks!!! Mr Don!!!
Reply

Henry says

December 2, 2012 at 3:44 PM

It didnt work, it was giving me error-invalid hex string! (error code 2

Reply

11.

mike says

December 12, 2012 at 1:12 AM

uh sir can i flash my huawei e303 without unlocking it or do i have to unlock first ?
Reply

Don Caprio says

December 12, 2012 at 8:27 PM

Ive never tried that but you can give it a shot. Reinstalling the firmware and a different
dashboard should clear it but then again, Im only guessing.
Reply

12.

Joe says

January 14, 2013 at 10:37 AM

Hello Don, my mtn zte 190 modem stop working after attempting to unlock it using the steps you
outlined. Though my computer detects it, nut it cannot install the software again. Pls, help

Reply

Don Caprio says

January 14, 2013 at 11:45 AM

The above instructions are for Huawei USB modems, not ZTE.
Reply

13.

tseen says

January 14, 2013 at 7:25 PM

Thanks Don,it really change the dashboard, but it dindt unlock the modem, that is Huawei
E173(Airtel Nigeria). so is there any help?????
Reply

14.

otobong says

January 24, 2013 at 3:16 PM

Hello Don, Ive tried this but doesnt work on Airtel E173-u2 modem. Any help.
Reply

15.

Akorede says

January 31, 2013 at 10:21 PM

I checked, I cant see E303 modem on the drop down
Reply

Don Caprio says

February 1, 2013 at 8:43 AM

Thats likely because the firmware isnt available on that site. You may have to check elsewhere.
Reply

16.

rohit says

February 4, 2013 at 3:22 AM

Sir, i have modem Huawei E121 . I downloaded latest firmware but when i start to install it
before initiallizing, it is saying SPC code is incorrect. Please help.
Reply

17.

Funsho Kolawole says

February 7, 2013 at 7:52 PM

The link for Firmware Update is not accessible, please make a provision for it sir, am in need of
it.
Reply

18.

ashish says

February 13, 2013 at 8:33 AM

pls let me know how to update firmware for ZTE usb modem AC2766. rgds as
Reply

19.

Nikolus says

February 25, 2013 at 3:28 PM

Hi thx for this great tut, I have a small problem though, when I do all the updates, my modem
can only operate on the 2G network not 3G as it was before, any ideas?..
Reply

Don Caprio says

February 25, 2013 at 4:35 PM

Have you checked the network settings and set it to WCDMA / GSM?
Reply

20.

ahmedtoulan says

March 9, 2013 at 6:04 AM

my modem huawei e153-u1 cannot through 3g it only connect on 2g i have tried every where on
many pcs and many places that happens after flashing it with its sim network card i bought it for
but for other networks works fine can you help ?
Reply

Don Caprio says

March 9, 2013 at 10:25 PM

Perhaps its that particular network that has problems with 3G. Why not confirm from other
users?
Reply

21.

Shadi says

March 17, 2013 at 3:37 PM

Hi there , i have a huawei e303 mobile broadband and its locked for umniah jordan ive tried a
lot of method but no thing is working , the main problem am facing is that no software or
dashboard detects my modem as a huawei modem , neither its can be found , can u help me
with this one please , by the way this is not my first modem to unlock , ive already unlocked
couple of them , but this is my first on this umniah thanks in advance
Reply

Shadi says

March 17, 2013 at 3:38 PM

*neither its port can be found
Reply

Don Caprio says

March 18, 2013 at 1:48 PM

Ive heard cases of customized firmwares that cant be unlocked. Have you tried DC Unlocker?

Reply

Shadi says

March 19, 2013 at 8:20 PM

Yes i did , still the data card is not detected
Reply

22.

mahesh kanzariya says

March 28, 2013 at 4:53 PM

help pls my netsetter unlock imei- 860369012427348
Reply

23.

seun says

March 31, 2013 at 12:32 AM

i try all d steps,after unlocking the model, the model still write invalid sim with another
networki dont knw way outhow do i run the dashboard so that it will make use of another
network except airtel..i will like you to post dis to my mail seunscopeboy@gmail.com or
seunscopeboy@yahoo.com.thanks

Reply

24.

Yellmaw says

April 11, 2013 at 11:33 AM

Hey! thank you man! thank you so much : ) you are so helpful! It actually works
Reply

25.

Prakash Wary says

April 23, 2013 at 5:18 PM

Hi .. Don Caprio.. I got error to reset lock counter on my airtel 3g modem E1731 I follow your
above steps but my modem doesnt accept the counter reset code.. here is my details of my
modem.. Found modem : E1731 Model : Huawei E1731 (Airtel India) IMEI : 354369049973093
Serial NR. : 8CABYA92C2201122 Firmware : 11.126.29.00.284 Compile date / time : Aug 13
2012 19:28:09 Hardware ver. : CD1E153M Dashboard version :
UTPS23.001.07.06.910_LNX23_myModem.in Chipset : Qualcomm MSM6290 Voice feature :
disabled SIM Lock status : Locked (customized firmware) Wrong codes entered : 10 (unlock
attempts left : 0)
Reply

Don Caprio says

April 24, 2013 at 8:01 PM

Im not sure this works with customized firmwares.
Reply

26.

Babatunde Olusegun says

April 24, 2013 at 11:59 AM

Please help, I have a huawei modem E303 but unfortunately for me the my laptop shutdown in
the middle of the firmware upgrade. Now my modem will only blink the green light when
connected to the system but nothing else. PLEASE HELP ME AS WHAT CAN I DO NOW TO
GET ME MODEM WORKING AGAIN Thanks in advance.
Reply

Don Caprio says

April 24, 2013 at 7:26 PM

Thats a very serious issue. Have you tried re-installing the firmaware after that? If it wont
work, Im afraid the modem may be permanently damaged.

Reply

Ba'tunde Olusegun says

May 4, 2013 at 5:28 PM

I must thank you for your reply Yeah, Id tried re-installing the new firmware but no luck
still I was thinking about something could you please tell me what firmware version comes
with the huawei e303 originally, maybe if I get that, I can google to get it downloaded and try reinstalling with the original firware version perhaps that will make my modem come live again
Thanks for your support sir.
Reply

Don Caprio says

May 5, 2013 at 2:58 PM

Im sorry but I dont know the original firmware version. I used to have it but I use a different
modem now.
Reply

Mohnish says

August 6, 2013 at 3:08 PM

i too had same problem while installing firmware AFTER THAT only green light turns on
while i connect my EC156 device data interface deivers are not getting detected so please help
me out on this issue
Reply

27.

Olufemi Opeolu says

April 29, 2013 at 7:23 AM

I recently tried to upgrade my Modem eg162g firmware. The upgrade was successfully done but
the modem dashboard, in this case zains, doesnt come up automatically again. I have tried
installing another dashboard but when I Inserted the modem into a PC, no action as in nothing
comes up.
Reply

Don Caprio says

April 30, 2013 at 11:31 AM

There should be a shortcut to the program on your desktop after installing the new dashboard.
Reply

28.

Omoruyi N. says

April 30, 2013 at 11:41 AM

Hi, pls i hav an mtn moderm Zte Model: MF190 EAN: 6934933033689 IMEI:
866840015382007 i hav tried different code 5 times, pls help me. nomoruyi@yahoo.com, 0802
728 5330
Reply

29.

ashish says

April 30, 2013 at 5:37 PM

HI Don, I have airtel 3g huawei E731 model; I followed above steps but when it comes to update
firm wizard step after putting code downloading starts and after few second fails and i get
update error message . Please help.
Reply

30.

Footprint says

May 2, 2013 at 4:40 PM

Thanx 4 d tut Don C. During firmware upgrade of Glo bolt E303s-1, it gives me Error code 19.
Am thinking that its bcos d lock counter is exhausted. How do i go about resetting d counter, cos
Huawei Modem unlocker by Intelli-sense dos not reset it?
Reply

Don Caprio says

May 4, 2013 at 7:54 AM

Perhaps DC Unlocker will reset it but Im not so sure since the firware for that modem is
customized.
Reply

31.

som grein says

May 3, 2013 at 6:45 PM

Dud thanks a lot for the post; it worked wonders.
Reply

32.

AHAMED says

May 4, 2013 at 8:04 AM

I HAVE AIRTEL USB MODEM KINDLY GUIDE ME HOW TO SET TO USE WITH QTEL
SIM CARD
Reply

Don Caprio says

May 4, 2013 at 12:00 PM

You can read other articles on unlocking USB modems: How to Unlock Huawei E303 USB
Modem How to Unlock ZTE MF 190 / MF180 / MF110 / MF673u Unlock ZTE and Huawei
USB Modems / Data Card
Reply

help wanted says

May 11, 2013 at 4:24 PM

will HUAWEI HG232f work in California Sacramento or any kind of modem would work to
have unlocked and will it get free internet?
Reply

sakina says

June 11, 2014 at 3:26 PM

hello sir Nepal ncell Huawei model E1550
Reply

33.

Simple says

May 5, 2013 at 12:45 AM

Don Caprio, thumbs up for all yur works here. Pls, is there any solution to the error code 19?
Reply

Don Caprio says

May 5, 2013 at 2:54 PM

Thanks for the compliment, Simple. Unfortunately, I never came across the error to know if
theres a solution for it. Is the modem already unlocked?
Reply

Simple says

May 5, 2013 at 10:08 PM

No, I unlocked a MTN huawei e303 with ease using the upgrading method and it went fine. dc
unlocker clients said they sell no credit for glo bolt huawei e303 modems for now. So in short, I
cant unlock it with all the possible means of unlocking modems.
Reply

help wanted says

May 6, 2013 at 11:18 PM

can any one give a little help for California modems?
Reply

Don Caprio says

May 7, 2013 at 5:34 PM

California modems? Whats the exact make?

help wanted says

May 11, 2013 at 4:56 PM

will HUAWEI HG232f work in California Sacramento or any kind of modem would work to
have unlocked and will it get free internet?
Reply

34.

help wanted says

May 11, 2013 at 10:51 AM

the Comcast Motorola modems
Reply

help wanted says

May 11, 2013 at 10:58 AM

Motorola SB5101U SURFboard DOCSIS 2.0 Cable Modem
Reply

help wanted says

May 11, 2013 at 11:07 AM

or the one with DOCSIS 3.0
Reply

35.

Bumble says

May 12, 2013 at 11:37 AM

Hi, thank you for this excellent post. The huawei unlocker is not automatically or manually
recognising my Vodafone K3770 huawei modem. Could you tell me if there is any way to do that
?
Reply

Don Caprio says

May 13, 2013 at 3:38 PM

Its likely the unlocker doesnt support that particular model. You can try DC-Unlocker
Reply

Bumble says

May 18, 2013 at 3:39 PM

Thank you for your reply. I tried DC-Unlocker 2 Client 1.00.1024 and had no luck. Still getting
the same Modem not found message.
Reply

36.

Dbnkn says

May 12, 2013 at 2:08 PM

I already followed many tutorials and at last I unlocked my huwaei ec156 modem which was
given me with my tata photon+ connection.Though I unlocked it using DFS and followed all d
procedures without any fail. Ultimately,I downloaded the firmware of my device from huwaei , it
is EC156Update_11.106.00.06.000.B416.exe. Initially it was downloading its program to my
device very promptly,but when it was a very small amt remaining it got stucked ,the
progressing notification was also stoppedI waited for nearly 20 mins,nothing happened
though it was warned not to stop the application or remove the device while downloading,how
long I would wait???I also saw that the firmware application is not using processor and it just
hanged.Howevr,after removing my device it re inserted it and win XP , win7 everything is
showing it is a corrupted deviceI became so upset.It was not my faultI did every single
instruction very cautiouslynow what will I do?? Is dre any way to recover it, It tried with the
huwaei firmware updater again and again..it did not found my device.I am totally fed upany
suggestion will be appreciated,please help me out suggesting a way before throw the rs.1199 /stuff out.please.
Reply

Don Caprio says

May 15, 2013 at 6:24 PM

Flashing a modem or modem or mobile device can be risky. Im afraid I may not be able to help
on this.

Reply

37.

Dammy says

May 20, 2013 at 12:10 AM

Unlocked a Huawei E1750 using your methods.. Great Help, Cheers!
Reply

38.

anirudh says

May 27, 2013 at 8:47 AM

Please help me out I have crazy johns huawei e173 datacard from australia, i have directly
reinstalled the mobile patner software, with out updating the frimware, now the dongle is not
working only green light blinks often. i have tried to reinstall the frimware n dashboard but
the software says no device detected. It shows error msg 2 The data card can not be found Error
code:2 One of the following reasons may cause the errors: a. The data card in not connected to
PC. b. Other program is using the data card. c. You don not have the authority of the
administrator. I have also tried by changing the sim but result is the same. Please help me to get
it unlocked. Thanks in advance
Reply

39.

evershed10 says

June 1, 2013 at 3:09 PM

tnx so much.every bit of information here was very helpful.looking forward to learning more
from you
Reply

40.

Adetolababs says

June 6, 2013 at 5:11 PM

Hi, I have this crazy E173 3.75G airtel modem. The first time i slotted-in a different sim, i was
told invalid sim. I got interested in unlocking the modem after reading your blog. I downloaded
the dc unlocker u made avaiable on your blog page, i was given an error code, helix string and
some craps i dont understand. I even tried using the Huaweii modem unlocker (also from your
blog), updated the firm ware and the dash board using the methods u described. My crazy
modem still refuses to unlock. Please, I need your help. Thanks.
Reply

Don Caprio says

June 12, 2013 at 12:40 AM

It could be that the version of the modem unlocker you downloaded is too old to unlock the
modem. You may need to get the latest version from the official site and buy some credits to
unlock it.
Reply

41.

Shubham says

June 17, 2013 at 3:27 PM

i cant detect my huawei EC156
Reply

42.

Ashish Ranjan says

June 17, 2013 at 4:34 PM

Hi, I have a bettle ZTE mf 190 3g modem and it is not showing in the computer.So what should i
do to make it correct.Plz help me!!!
Reply

43.

castleberry says

July 5, 2013 at 8:20 PM

my voda with model k3565 is not working updating the firmware. somebody pls help me
Reply

44.

castleberry says

July 5, 2013 at 8:24 PM

Hi, I have a vodafone huawei hsdp modem and it is not showing in the computer.So what should
i do to make it correct.Plz help me!!! the model is k3565
Reply

Don Caprio says

July 7, 2013 at 5:29 AM

It normally should be detected unless the flashing process was interrupted midway which may
result in permanently damaging the modem.
Reply

45.

Maggie says

July 12, 2013 at 6:35 PM

hi, i had unlock my huawei e173 earlier before i upgrade my firmware n dashboard, so when i
updated my frimware+dashboard ,i got new dashboard (mobile partner). However when i plug in
the broadband its claim that its unplugged and it cant detect any signal. Should i reset it and how
to do it? thanks

Reply

Don Caprio says

July 13, 2013 at 6:27 PM

Perhaps you shold go over the process again but like I pointed out, its sort of risky.
Reply

46.

ramli says

August 14, 2013 at 6:18 AM

Hi, thanks for your post and Ive try to change the firmware and it finished. But still doesnt work
for win 7. How to update the Mobilink software with newer version? and I want to flash in to
modem? Thankyou.
Reply

47.

Funsho says

August 14, 2013 at 5:59 PM

i hv two modems with me now.. glos e160g and airtels e173 after firmware and dashboard
update for both, the huawei software doesnt recognize either anymore and they dont come up on
the system.
Reply

48.

vinothkumar says

August 26, 2013 at 11:20 AM

I had got this error::: One of the following reasons may cause the errors: a. The data card in not
connected to PC. b. Other program is using the data card. c. You don not have the authority of the
administrator. I have also tried by changing the sim but result is the same. Please help me to get
it unlocked. PLzzzzzzzzzzzzzzzzzz..help me out Thanks in advance
Reply

49.

Jades says

September 6, 2013 at 5:09 PM

Ive been trying to unlock my airtel ng e173 Huawei modem using dc unlocker, but could not
unlock it. What else can I do?
Reply

50.

AKASH RAJ says

September 17, 2013 at 5:31 AM

Hi dudePlease help me to unlock my permanenetly locked Huawei E353s datacard.please
help.!!!!
Reply

51.

bayo says

September 18, 2013 at 9:34 AM

hello, i have a zte mf 190 modem, the dashboard was this glo netpro, i now install zte connection
manager, it detected my modem, but i didnt like the interface do i uninstalled it, upon doing that
i notice system keep asking me to install driver for my modem anytime i plug it and the glo
netpro dash board doesnt detect the modem , also tried airtel same thing, i have goggled mf190
drivers installed it, still same thing. do you have any tips, am kinda stuck
Reply

Don Caprio says

September 19, 2013 at 1:14 PM
I suggest you re-install zte connection manager you previously removed.

Reply

52.

Bayo says

September 19, 2013 at 2:42 PM

is possible to install another firmware on zte mf110, i.e movistar or Telenor DK firmware, would
that and still use it with local networks
Reply

53.

neva says

September 23, 2013 at 12:45 PM

bro can in reset my vodafone modem k3772 huawei
Reply

54.

ransford says

October 24, 2013 at 2:33 PM

sir i have k3770 modem and i change the dash board to mobile partner but now the network cant
detect my sim card any more so help me
Reply

55.

Kram says

November 2, 2013 at 2:23 PM

hey don, i read bout your post and i am happy it was helpful then. but my problem is still a
problem. it fails to connect my HUAWEI E1750 dongle to 3g network. The led indicator turns
blue and a matter of minute or second it turns green and the network indicator turns to zero bar.I
updated the firmware and still it does the same. what should i do don? if there is another way to
solve this problem please help me. thank you and God bless
Reply

Don Caprio says

November 5, 2013 at 3:57 PM

If I may ask, did you just flash the firmware or you did install a different dashboard?
Reply

56.

Jeffery says

November 21, 2013 at 3:28 PM

please the great don I would like to decode my modem which is man modem .am from Ghana
.what should I do? please help me.this is my phone number u can call me please or u can teach
me here.0540566761
Reply

57.

Patrick Agovi says

June 8, 2014 at 3:36 PM

I really trust this guy Don Caprio, so if i need any Technical advice i go straight to his site.
Reply

Don Caprio says

June 11, 2014 at 9:20 PM

Thanks for the compliment, Patrick.

Reply

58.

urgent help Don C says

July 4, 2014 at 1:17 PM

Good day Mr DonC,I hope all is well with u? Please Mr Don, I have this MTN NIGERIA huawei
E153u-1 modem and I have succeeded in unlocking it and its working perfectly, but heres my
problem, I need to change its IMEI to one of my dead and damaged blackberry phones IMEI,
and I dont want to damage my modem in the process, so I just need to know if the above
procedures you listed can help me to achieve this Please Help Me DonC
Reply

Don Caprio says

July 7, 2014 at 8:00 PM

Im sorry but I cant help with changing the IMEI.
Reply

59.

Iyke says

July 4, 2014 at 7:39 PM

Please do I need to insert an Airtel SIM card on it before using the first software during the first
stage??thank you
Reply

Don Caprio says

July 7, 2014 at 7:58 PM

Its not necessary.
Reply

60.

venu says

July 7, 2014 at 1:54 PM

i can not install mobile partner software because dashboard show error code 12:get device
information failed please help me
Reply

Don Caprio says

July 7, 2014 at 7:55 PM

I dont know if this would help but if possible, try to get a generic Huawei dashboard. Like I said
in the post, its a risky process.
Reply

61.

venugopal says

July 7, 2014 at 2:29 PM

i can not install mobile partner in huawei e303s because dashboard update wizard show Error
Code:12, Get device infomation failed! how can it solve help me
Reply

62.

venugopal says

July 8, 2014 at 2:15 PM

i alredy install mobile partner 23 in huawei e303s . this mobile partner skins show mohan like a
name desktop that resson want to install other mobile partner dashboard in dongle .then i
download other dahboard after dashboard show error code 12:get device information
failed.please sir give dashboard software link or help or tips
Reply

63.

sarry says

July 15, 2014 at 1:07 PM

hi brother, please help me my modem doesnt get updated, i use the E173 and it always says

failed when i try to upgrade its very right firmware it no go

Reply

64.

chris says

July 28, 2014 at 8:24 AM

Hello don please help me my modem is not accepting any sim again is always saying no sim
while sim is inside please help bro.
Reply

Don Caprio says

August 9, 2014 at 2:36 PM

Im sorry but Im afraid I may be unable to help on that. It was made clear in the article that this
is a risky process that may damage your device.
Reply

65.

adiya says

July 29, 2014 at 3:26 PM

I have install firmware acc. To but my modem is not working for any sim in air tel also so sir
please tell what I dodo .my modem is huawei e173 airtel support
Reply

66.

cliff says

September 25, 2014 at 1:15 AM

i already unlock my huawei e303 3G and my dashboard is mobile partner when im going to use
my stick to other pc it will never use because the apn is not there how can i return my huawei
e303 to its original.
Reply

Don Caprio says

September 30, 2014 at 12:15 AM

You may need to create a new network profile and enter the APN each time you want to use it
with a new PC. Im not sure theres a way to revert back to the old dashboard unless you flash it
with the original firmware and dashboard from your network operator.
Reply

67.

crossd says

October 4, 2014 at 11:51 AM

helo bro am like this method is not working with the modems with imei begingning with 86 n
why if u find any other way plz inbox mne to my mail
Reply

68.

crossd says

October 4, 2014 at 11:52 AM

what i really meant si to rest the counter to zero
Reply

69.

az says

October 6, 2014 at 4:12 PM

Please don can you help me to unlock my glo bolt modem is not showing me where to enter
unlock code is it possible to unlock pls i need ans it urgent
Reply

70.

Paul Omae Bichanga says

October 8, 2014 at 10:45 AM

Hello Don, I recently gave my son a Huawei USB modem which was initially working properly
with a boardband dashboard. But now whenever I connect it to the laptop, it has a mobile partner
dashboard and the Huawei e160 modem gives error : device is disconnected or is unavailable.
The boy had tried to flash it. I have tried connecting the device to some other computers to see if
the device gets detected, I am getting the same problem. It is faulty and the computers cannot
communicate with the device again. any help? Ill appreciate Thanks in advance.
Reply

Don Caprio says

October 9, 2014 at 4:16 PM

As mentioned in the article, flashing the modem is a risky process. The only alternative is
flashing again with a different firmware but Im not sure thats possible when the modem cant
even communicate with the PC at all.
Reply

NaD BettY says

November 9, 2014 at 7:11 PM

Hey Don, I have one serious issue here. I acquired an Huawei E5370 Modem from Spectranet in
Nigeria, However, when I unlocked it using Dc-Unlocker, I found out that it started to display
my Device Password on my Modem once you click on Menu and scroll down to Info. How do I
make this invisible? If you have any solution, Please do provide me as I will get in trouble if I do
not hide it from unauthorized users. Thanks
Reply

Don Caprio says

November 12, 2014 at 7:56 PM

Im sorry but I do not have a solution to that.
Reply

71.

yasadik says

October 28, 2014 at 9:42 AM

How can I find the firmware for Found modem : E5220s-2 Model : Huawei E5220 IMEI :
359715023706211 Serial NR. : E6BBY13B22000391 Firmware : 21.143.15.00.999 Compile
date / time : Nov 07 2013 11:45:50 Hardware ver. : CH1E5220SM Dashboard version :
UTPSTOOL-ConnLaucher_WIN1.12.07.00_MAC1.12.08.00 Voice feature : unknown(read
failed)(read failed) SIM Lock status : unlocked Wrong codes entered : 0 (unlock attempts left :
10) as in the installed cooked firmware, I cannot add or change the Network profile (APN)
Anybody can help, please!!! Raed
Reply

72.

Steve says

November 10, 2014 at 6:34 PM

Hello Don,I have have one mtn fastlink modem e173u-1 and I gave it to to a friend before I
travelled to ghana but when I came back seeing my modem showing Huawei mobile partner. In
short Don I will like to get back to the mtn dashboard or something Nigerian cos I have cracked
the modem even before he went on to change it. Thanks.
Reply

Don Caprio says

November 12, 2014 at 7:35 PM

I have absolutely no idea how to get original MTN dashboard software.
Reply

73.

Gwandir says

November 30, 2014 at 12:46 PM

Hurraaaaaaay! It worked.Thanks for the share!
Reply

74.

Nabo Kumar says

December 12, 2014 at 11:45 AM

I have a airtel 3G E8231 huawei wingle modem. A few days ago I have download two files from
net 1) E8231 firmware update-india version, 2) hilin dashboard webui 13.100.00.01 life belarus
and keep it in a folder in pc E drive. Then accidentally I select file 2) hilin. for firmware
update of my modem instead of E8231 firmware update. Thereafter my modem is in half dead
condition. Just I connect my modem in the pc a web page http://192.168.1.1. Altel 4G dashboard
and modem is neither connect to net nor wifi signal is found. Is there any solution or it will throw
in dustbin? Kindly help.
Reply

75.

Job Abraham says

January 10, 2015 at 9:19 PM

Hello, I did the firmware update and now, everything is working fine except one thing. Now after
connecting to the internet, i go to 192.168.1.1, and i try to go to settings, and i type my old
username and password, its not working. What should i do next?
Reply

76.

abuk says

January 12, 2015 at 10:14 AM

Pls sir. Wot abt Vodafone universal modernmine is not wrking with any sim..bt it detect the
Simbt alway prompt out Errolpls help
Reply

77.

Wert says

January 15, 2015 at 10:24 PM

That huawei modem unlocker software is just the bomb dude. Where the heck you got it from by
the way? I have been able to permanently unlock my modem with that for months without a
problem. It can even upgrade my speeds. My modem is huawei e173 u-1. It seems the firmware
is locked completely but huawei modem unlocker software has helped me use my modem like a
piece of cake just with temporary unlocking. Thanks bro. But do you know of similar software
for Ubuntu linux? You guy are a genius by the way.
Reply

78.

ankur says

January 20, 2015 at 1:00 PM

I was flashing my huawei e8231 but the software that you asked to.download is not detecting My
modem,though modem is connected. What to do? Plz help
Reply

79.

Urch says

February 20, 2015 at 4:30 PM

I have a Huawei Modem E173u-6 originally from TIGO which apparently cannot be detected by
any computer i plug it into. What can I do to have it detected so I can flash the firmwares as you
have illustrated?
Reply

80.

Majed Khan says

February 25, 2015 at 11:43 AM

Hi Bro, I am facing below problem , as i followed your steps giving below error Details are like
below DC Unlocker 2 Client 1.00.0460 Detecting card : selection : manufacturer ZTE
datacards model Auto detect Found modem : MF190 Model : Unknown ZTE modem IMEI :
869615019068175 Firmware : ZTMF190DT02 SIM Lock status : Locked (Card Lock)
===================================================================
Unlocking, please wait Security data error ! unlock failed ! (error code 84) Could you please
give me Solution of it. Thanks & Regards, Majed Khan.
Reply

81.

Majed Khan says

February 25, 2015 at 11:44 AM

DC Unlocker 2 Client 1.00.0460 Detecting card : selection : manufacturer ZTE datacards
model Auto detect Found modem : MF190 Model : Unknown ZTE modem IMEI :
869615019068175 Firmware : ZTMF190DT02 SIM Lock status : Locked (Card Lock)
===================================================================
Unlocking, please wait Security data error ! unlock failed ! (error code 84)
Reply

82.

Opare says

February 27, 2015 at 3:48 AM

hi, how can i generate a firmware update code for my ec156?
Reply

83.

jonathan momanyi says

March 9, 2015 at 9:59 AM

hey my e303 is not on the firmware upgrade list what do i do?
Reply

84.

Lee Power says

March 15, 2015 at 7:53 PM

Excellent work, simple & easy to follow. Finally able to use my dongle on any network I choose
also with a generic dashboard & no self install rubbish.
Reply

85.

snow says

April 8, 2015 at 5:13 PM

Help me on Huawei E303
Reply

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