Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Install Guide
Release 9.5.2
Contacts
Riverbed Technology
680 Folsom St.
San Francisco CA, 94107 USA
General
Telephone: 415.247.8800
E-mail: info@riverbed.com
Web: http://www.riverbed.com
Technical Support
Telephone: 415.247.7381
E-mail: support@riverbed.com
Confidential Information
The User agrees that the DOCUMENTATION, including this document, are the proprietary property of Riverbed and constitutes a trade secret of
Riverbed. The User agrees that access to and use of this document does not grant any title or rights of ownership. The User shall not copy or reproduce,
in whole or in part, disclose or permit third parties access to this document without the prior written consent of Riverbed. This document may not be
stored, in whole or in part, in any media without the prior written consent of Riverbed. Any unauthorized use of this document will be subject to legal
action that may result in criminal and/or civil penalties against the User.
Export Controls
Any User of the DOCUMENTATION including this document shall comply with the laws of the United States, including the provisions
of the U.S. Department of Commerce, Bureau of Industry Security (BIS), Export Administration Regulations (EAR), the U.S. Department
of State, International Traffic in Arms Regulations, and the U.S. Department of Treasury, Office of Foreign Assets Control, regarding the
export, re-export and disclosure of the DOCUMENTATION or the SOFTWARE. Any export, re-export or disclosure of the
DOCUMENTATION or the SOFTWARE shall be subject to the prior written consent of Riverbed. Users shall not remove any
Destination Control Notices provided by Riverbed from the DOCUMENTATION or the SOFTWARE.
Riverbed Technology
680 Folsom Street
San Francisco, CA 94107
Phone: 415.247.8800
Fax: 415.247.8801
Web: http://www.riverbed.com
712-00248-01
Contents
Contents
CHAPTER 1
This manual provides complete instructions for installing and updating software on
SteelCentral AppResponse appliances and Directors to release 9.5.2.
Table 1
Target
Releas
e
Current
Release and
JAR Class
Appliance
Type
Procedure Description
9.0.3
8.6.8 s210
Physical
SteelCentral AppResponse
Install 9.5.2 on Appliance/Director with Release 8.5.5 or Higher and JAR Class s210
CHAPTER 2
This section describes how to install the 9.5.2 release on an 8.6.8 appliance or Director.
Figure 1
Install 9.5.2 Software on an Appliance/Director with Release 8.5.5 or higher and JAR Class
s210
Install 9.5.2 on Appliance/Director with Release 8.5.5 or Higher and JAR Class s210
Install 9.5.2 Software on Appliance/Director with Release 8.5.5 (or Higher) and JAR Class
s210
From the director web UI, install the JAR on each appliance.
Note: This workflow requires that both the director and the appliance to update already have 8.5.5 or higher
with JAR class s210 installed.
Procedure 1 Install the 9.5.2 Software on Appliance / Director with Release 8.5.5 or Higher and JAR
Class s210
1. Open a Desktop Console window and connect to the appliance.
10
Install 9.5.2 on Appliance/Director with Release 8.5.5 or Higher and JAR Class s210
2. In the View > Appliance Info field, verify that the AppResponse Xpert OS Version is 8.5.5 or higher and
that the JAR Class is s210.
If your appliance or director does not currently have release 8.5.5 or higher with JAR class
s210 installed, see the 8.6.8 version of the AppResponse Software Install Guide.
3. Open a new browser window, go to support.riverbed.com, and navigate to
SOFTWARE & DOCUMENTATION > STEELCENTRAL > SteelCentral AppResponse >
AppResponse Appliance > 9.5.2.
4. Download and install the following file: Release-9.5.2-s210.jar
5. In the web UI > System > Update page > New Version menu, choose Local File and select the
downloaded JAR.
6. Select the "Copy to Director/Appliance" checkbox and click Copy.
7. When the Status indicator shows that the copy process has finished, select the Install checkbox and
then click Install.
End of Procedure 1
11
Install 9.5.2 on Appliance/Director with Release 8.5.5 or Higher and JAR Class s210
12
APPENDIX A
You can download and install software Updates for Appliances and Directors using the Administration >
System > Update web page.
Figure 1
SteelCentral AppResponse
13
Note: You can copy the Update to a desktop or notebook computer and follow the directions shown in
Updating from a Local Host on page 14.
Once the operation begins, you can use the Status box to see the status. During the download and verify
stages, you may stop the process by clicking the Stop icon. However, if you do this, you lose what you have
already downloaded/verified and must start at the beginning.
WARNING: You must not stop the process during the staging and installing stages.
14
15
16
APPENDIX B
You can Update the software on the Director and all connected appliances from one page in the
AppResponse Director web UI. The Administration > System > Update page now lists all member
appliances, with separate options for each appliance. This makes it much easier to coordinate Updates
across all appliances in a domain.
Important Notes
Note the following:
You cannot use this functionality to Update any connected appliances running a release earlier than
8.0.x.
Carefully review the current Release notes for any notes and warnings relating to Director issues, as
well as any warnings in this section.
Copying files from the Director can take several minutes or more, depending on the size and number
of Update file(s), the number of appliances being updated, and the available bandwidth between the
Director and a specific appliance.
After a Director or appliance is updated, it reboots and might be off-line for several minutes.
Because copying files to many appliances can consume a lot of bandwidth, and because an Update
operation causes each appliance to reboot, you might want to Update your appliances during
off-peak hours (very late at night, for example, or very early in the morning).
SteelCentral AppResponse
17
18
Procedure 1
CLI displays all releases that are currently stored on the Director.
1.4. For all listed releases, except for the release currently installed on the Director, run the following
commands.
delete <release_number>
unpublish <release_number>
All
1.5. For the release currently installed on the Director, run the following command:
unpublish <release_number>
You must perform this step for the currently installed release if it was installed on the Director
using the CLI rather than the web UI.
Download JARs from Support Center
2. Go to support.riverbed.com and navigate to the Product Updates page for AppResponse.
19
3. Download the required software JAR(s) to a Directory or web server that is accessible to your local
host. You should download every JAR that you want to copy/install on the Director, or on any
appliance within that Directors domain. Riverbed recommends that you do this before you start the
Update procedure.
Review Update Web UI on Director
4. Log in to the web UI of the Director and navigate to the Administration > System > Update page.
This page includes two tables: one for the Director, and one for all appliances that are currently
included in the domain. Each table has the following fields:
Director/Appliance Name
Required JAR Class
The JAR class required for a specific appliance or Director.
Current Version
The software release currently installed on the Director or appliance.
New Version
The JAR to install on the Director or appliance. This menu shows releases for JARS that have already
been copied to the Director or a specific appliance. For each JAR on the Director or appliance, the
menu item shows the release number, the Upgrade path (Update or Release), the JAR class, and the
current location:
<rel_#> <Update_or_release> <jar_class> (on Director)
<rel_#> <Update_or_release> <jar_class> (on appliance)
NoteThe JAR you select in this menu must match the Required JAR Class for that appliance or
Director.
Copy to Director/Appliance
When you click Copy in the Appliances table, the Director copies the required JAR from the Director
to each appliance that has this checkbox selected.
Install
When you click the Install button, the select JAR is installed on the Director or each appliance that
has this checkbox selected.
Status
Shows the status while the Copy or Install operation is in progress.
Copy Release Files to Director
5. Copy all release filesindividual JAR files and/or ZIP archivesthat you want to copy to the Director.
For each release you want to install, on the Director or any appliance, do the following:
5.1. Select one of the following in the New Version pull-down menu for the Director:
Specify Local File...
Select this option if you downloaded the release to a local Directory.
20
Specify URL....
Select this option if you downloaded your JAR(s) to a local web server.
5.2. Select the Copy to Director checkbox and click Copy.
The
NoteRiverbed recommends that you select Overwrite all, including newer packages and re-install
any patches you need after you Update the Director.
7. If you are updating the Director to the current release, do the following:
7.1. Select the JAR, check the Install checkbox, and click Install.
The
21
NoteRiverbed recommends that you select Overwrite all, including newer packages and re-install
any applicable patches after you Update the appliance.
9. Copy and install the JAR(s) on each appliance.
Note: Copying a JAR to many appliances at once can consume a lot of network bandwidth. Note the
size of the JAR file you want to install; then multiply this by the number of appliances on which you
want to install that JAR. This is the amount of data you will need to send across your network. If this
number is very high, Riverbed recommends that you divide the copy operation into phases of 5
appliances each: copy to 5 appliances and wait for the copies to complete, then copy the next 5, and so
on.
9.1. In the Appliances table, set the New Version pull-down menu for each appliance to the desired
JAR.
NoteThe JAR you select in this menu must match the Required JAR Class of the appliance.In
addition, the New Version cannot be higher than the version currently installed on the Director.
9.2. Select the Copy to Appliance checkbox for each appliance to which you need to copy the JAR from
the Director.
The New Version pull-down menu indicates whether the selected JAR is on the Director but has
not yet been copied (on Director), or the JAR has already been copied to the appliance (on
appliance).
9.3. Click Copy and wait until the Status field shows that all JARs have been copied to their respective
appliances.
9.4. Select the Install checkbox for each appliance that you want to Update.
22
9.5. Click Install. The Status field will show when each appliance has been updated.
Remove JARs
10. Although not required in most cases, it is good practice to delete old JARs that you do not need to
install on the Director or on any appliance:
WARNING: Do not delete the release that is currently installed on the appliance. Delete OLD JARs
only.
In this context, an old JAR corresponds to any release up to but not including the currently installed
release. Suppose you just installed 8.6.2 on a Director. The currently installed release is 8.6.2. Therefore,
you can delete all JARS for all releases up to but not including 8.6.2 that are no longer needed for
updating any appliances in the domain.
10.1. In the Administration > System > Updates web page, click the Delete Releases link in the
top-right corner of the Director table.
10.2. The List of Uploaded Updates table lists all JARs that are currently stored on the appliance.
10.3. To delete each JAR, click the red X in the left cell of the table.
10.4. When all old JARs are deleted, click the Update link to return to the Update page.
End of Procedure 1
23
24
APPENDIX C
Alternatively from the System > Administration web UI, you can download and install software updates
using the CLI, which includes a release-update command. Before updating, be sure to back up the
system configuration to simplify error recovery in case an update fails.
Important Notes
Note the following:
The CLI method is primarily intended for updating appliances that currently have 8.5.5 or earlier
installed. Riverbed recommends that you use the System > Administration web UI to update or
upgrade from 8.6.2 or higher, as described in
Updating the Director and Connected Appliances in the Web UI on page 17 of Director User
Guide
The CLI method requires a local FTP or HTTP server that is visible to the appliance you want to
update.
If you do not have a local FTP or HTTP server, you can use the System > Administration web UI to
update the appliance.
release-update Commands
To download and install a new software release access the CLI, type release-update and press Enter.
The CLI displays the update menu which provides the following commands:
download
Download a software release from a local web server. If the check command was run previously,
download provides a list of available software releases. If the check command has not been run, you
must provide the complete URL to a software JAR. The download command supports URLs with an
embedded username and password. This can be useful for transferring files from FTP servers
requiring authentication.
ftp://username:password@host/path
http://username:password@host/path
This command transfers the software release to the appliance but does not install it.
SteelCentral AppResponse
25
install
Install a software release that has been downloaded to the appliance. This command provides a list of
software JARs that are currently stored on the appliance.
delete
Delete a software release that has been downloaded to the appliance. The delete command provides
a list of releases that are currently on the appliance.
NoteBefore you start using the CLI to update an appliance, it is good practice to delete any old JARs
that are still stored on the appliance. This frees up disk space that might be needed to store new JARs.
In this context, an old JAR corresponds to
Any release that is not the currently installed release (for appliances)
Any release that is neither the current release nor a release that needs to be installed on any
connected appliance. (for directors)
Suppose you want to install 9.0.3 on an 8.6.8 director. The director and all connected appliances have
been updated to 8.6.8, but the director still has several older release JARs in its storage area. Therefore,
you should delete all JARS for all releases up to but not including 8.6.8.
To remove old JARs from an appliance or director, do the following steps:
a) Log in to the director as a user with Administrator privileges, using an SSH-enabled program such
as putty.
b) Enter the following command: release-update
The CLI displays the AppResponse Software Update menu.
c) Enter the following command: releases
The CLI displays all releases that are currently stored on the director.
d) For all old JARs (neither the current release nor a release needed to update the director or a
connected appliance), run the following commands:
delete <release_number>
unpublish <release_number>
All JAR files for <release_number> are removed from the director.
e) For the release currently installed on the Director, run the following command:
unpublish <release_number>
You must perform this step for the currently installed release if it was installed on the director
using the CLI rather than the System > Administration web UI.
log
Examine a software installation log. A new log file is created each time a software release is installed.
The log command provides a list of available software logs.
proxy
Configure an HTTP proxy server used by the check and download commands
check
NoteThis command is useful only on an appliance that is connected to a director. To confirm all
connections in the domain, log in to the director for the Desktop Console and confirm all connections
under Tools > Domain Manager.
26
You can use this option to check for software releases on a connected director that are available for
downloading and installing. By default, an appliance connected to a director should show the
following path. (If this path is not displayed, log in to the director Desktop Console and check the
connection under Tools > Domain Manager.)
http://director-ip-or-name:8080/updates/releases.txt
quit
Return to the main CLI menu.
release-current Command
The release-current CLI command displays the current software release running on the appliance.
This command does not take arguments.
27
28
APPENDIX D
Procedure 1
Case Type
Problem
Priority
Products
Product Identifier
Description
SteelCentral AppResponse
29
https://enterprise1.opnet.com/support/arx/bundle/upload/ts-case-number
Someone from Riverbed Support will contact you with next steps for addressing your issue.
End of Procedure 1
30
ARX Appliances
ARX Software Versions
ARX-1200/2200
ARX-3200
ARX-3300
ARX-3700
ARX-3800
ARX-4200
ARX-4300
ARX-5000
ARX-5100
ARX-6000
8.5.5 - 9.0.3
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
s210
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
Comment
Native s210
Appliance must have 8.5.5 or higher and s210 installed before updating to 9.5.2
Native s210
Appliance must have 8.5.5 or higher and s210 installed before updating to 9.5.2
Native s210
Appliance must have 8.5.5 or higher and s210 installed before updating to 9.5.2
Native s210
Appliance must have 8.5.5 or higher and s210 installed before updating to 9.5.2
Native s210
Native s210
ARX Directors
ARX Software Versions
DIR-100
DIR-200
DIR-300
8.5.5 - 9.0.3
YES
YES
YES
s210
YES
YES
YES
Comment
Appliance must have 8.5.5 or higher and s210 installed before updating to 9.5.2
Native s210
Native s210