Overview Guide

Citrix MetaFrame XP
Application Server for Windows

Citrix Systems, Inc.

Information in this document is subject to change without notice. Companies, names, and data used in
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Copyright 2002 Citrix Systems, Inc. All rights reserved.
Citrix, ICA (Independent Computing Architecture), Independent Management Architecture (IMA),
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Last Updated: April 5, 2002 2:48 pm (VA)

Contents
Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Whats in the MetaFrame XP Media Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting More Information and Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Subscription Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Providing Feedback About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Introduction to MetaFrame XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
MetaFrame XPthe Application Server . . . . . . . . . . . . . . . . . . . . . . . . . . 8
NFuse Classicfor Integration with Your Web Server. . . . . . . . . . . . . . . 9
ICA Clientsfor Secure, Remote Access to Applications . . . . . . . . . . . . 9
Independent Management Architecturefor Scalable Computing . . . . . 10
MetaFrame XP Toolsfor Unified Management . . . . . . . . . . . . . . . . . . 10
Extensible Solutionsfor Seamless Integration of Functionality . . . . . . 10
Chapter 2 Overview of the MetaFrame XP Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Whats Included in MetaFrame XPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
MetaFrame XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Citrix Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ICA Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
NFuse Classic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Citrix Secure Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Citrix SSL Relay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Whats Included in MetaFrame XPa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Load Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Whats Included in MetaFrame XPe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Resource Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Network Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installation Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Enterprise Services for NFuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 3 Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Planning Your MetaFrame XP Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
How Do I Plan the Stages for Deploying MetaFrame XP? . . . . . . . . . . . 19
How Do I Choose and Size the Hardware that I Need? . . . . . . . . . . . . . . 20
How Do I Choose a Database for the Data Store? . . . . . . . . . . . . . . . . . . 20
Licensing MetaFrame XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
How Do I Activate a MetaFrame XP License? . . . . . . . . . . . . . . . . . . . . 21
How Do I Upgrade a MetaFrame 1.8 License? . . . . . . . . . . . . . . . . . . . . 23

CHAPTER 1

Getting Started

Overview
Thank you for purchasing MetaFrame XP. Before you install MetaFrame XP, be
sure to read this guide for information about the materials in the media pack.
This guide contains:

An overview of the CD-ROM discs in the MetaFrame XP box

Information about how to get MetaFrame documentation, how to find other

details about Citrix, and how to get technical support

A brief overview of how a MetaFrame XP system fits together, and how to find
out more about each component in MetaFrame XPa, MetaFrame XPs, and
MetaFrame XPe

Information about deploying and licensing MetaFrame XP, and common

questions about MetaFrame XP

MetaFrame XP Overview Guide

Whats in the MetaFrame XP Media Kit

Your MetaFrame XP Media Kit includes the following CD-ROM discs:

The MetaFrame XP for Windows 2000 Server CD-ROM. This CD-ROM

includes the latest MetaFrame XP release. It includes a Windows Installer
package (.msi file) that you can use to install MetaFrame XP and customize the
features on a MetaFrame XP server. Use this CD-ROM to install
MetaFrame XP family solutions, NFuse Classic turnkey (for NFuse Classic
deployments on your MetaFrame XP server), and Citrix Management Console.

The MetaFrame XP Components CD-ROM. This CD-ROM includes

MetaFrame XP components that you can install on other computers; for
example, the ICA Clients, NFuse Classic, and Citrix Secure Gateway.

MetaFrame XP with Windows NT

Your MetaFrame XP media pack also contains an additional CD-ROM containing
MetaFrame XP, Feature Release 1, for use with Windows NT 4.0, Terminal
Services Edition. If you want to use MetaFrame XP, Feature Release 2 or later, you
need to upgrade your operating system to Windows 2000 Server or its successors.

Getting More Information and Help

This section describes how to get more information about MetaFrame XP and how
to contact Citrix.

Getting Product Documentation

The Citrix MetaFrame XP package includes electronic documentation and online
application help. Documentation specific to each Citrix component is available in
Adobe PDF format on the MetaFrame XP Server and Components CD-ROM discs.
In addition, when you install MetaFrame XP, the documentation is installed on your
MetaFrame XP server.
To view, search, and print the documentation that is provided in PDF files, you need
to have the Adobe Acrobat Reader program. If you need to get the Acrobat Reader
program, you can download it for free from Adobe Systems Web site at
http://www.adobe.com.
Important You can get additional manuals, guides and white papers from the
Citrix Web site (at http://www.citrix.com/support, select Product Documentation)
as well as all of the latest updates to the MetaFrame XP documentation. Please
check the Citrix Web site regularly for new and updated documents.

Chapter 1 Getting Started

Getting Service and Support

Citrix provides technical support primarily through the Citrix Solutions Network
channel partners. Our CSN partners are trained and authorized to provide a high
level of support to our customers. Please contact your supplier for first-line support
or use Citrix Online Technical Support to find the nearest CSN partner.
In addition to the CSN channel program, Citrix offers Online Technical Support
Services at http://www.citrix.com/support/ that include the following:

Downloadable Citrix ICA Clients, available at

http://www.citrix.com/download/

A Frequently Asked Questions page with answers to the most common

technical issues

An FTP server containing the latest service packs and hotfixes for download

An Online Knowledge Base containing an extensive collection of technical

articles, troubleshooting tips, and white papers

Subscription Advantage
Subscription Advantage gives you an easy way to stay current with the latest
server-based software functionality and information. Not only will you get
automatic delivery of Feature Releases, software upgrades, enhancements, and
maintenance releases that become available during the term of your subscription,
you also get priority access to important Citrix technology information.
Contact your Citrix sales representative or a member of the Citrix Solutions
Network for more information.

Providing Feedback About this Guide

We strive to provide accurate, clear, complete, and usable documentation for Citrix
products. If you have any comments, corrections, or suggestions for improving our
documentation, we want to hear from you. You can send e-mail to the authors at:
documentation@citrix.com
Please include the product name and version number, and the title of the document
in your message.

MetaFrame XP Overview Guide

Introduction to MetaFrame XP
MetaFrame XP solutions enable you to provide your users with uninterrupted,
secure access to your organizations applications and information, from almost any
device over any network connection-Internet, LAN, WAN, dial-up, or wireless.
Whether your users rely on Windows or Macintosh PCs or laptops, UNIX or Linux
workstations, thin-client devices, Windows-based terminals, wireless devices, or
other network appliances, you can use MetaFrame XP solutions to:

Speed application deployment to thousands of users simultaneously

Provide your mobile workforce with consistent access to mission-critical data

and applications

Quickly integrate remote offices with your corporate systems after an

acquisition or expansion

Enable fail-over systems for business continuity during an emergency or

planned outage

Each MetaFrame XP solution includes the components described below.

MetaFrame XPthe Application Server

MetaFrame XP allows multiple users to log on and run applications in separate,
protected sessions on the same server. You install MetaFrame on servers with a
multiuser operating system and install and publish the applications or other
resources that you want to deploy on the MetaFrame servers. For example, you may
want to install office productivity applications (such as word processors and
spreadsheets), enterprise resource planning applications such as SAP and
Peoplesoft, or any other custom applications.
You can group a number of servers together to form a MetaFrame XP server farm.
A MetaFrame XP server farm is a group of MetaFrame XP servers that you manage
as a single entity. MetaFrame XP server farms provide you with a flexible and
robust way of deploying applications to users.

Chapter 1 Getting Started

NFuse Classicfor Integration with Your Web Server

Use NFuse Classic to give users access to published resources through the Web or
your Intranet. Users log on to NFuse Classic using the familiar Web browser and
see links to the applications that they are authorized to run.
NFuse Classic dynamically creates an HTML page with a depiction of the
MetaFrame XP server farm for each of your users. After logging in, each user sees a
Web page that includes all the applications and resources in the MetaFrame XP
server farm that you configure for that user.
Using NFuse Classic, you can create stand-alone Web sites for application access or
Web sites that can be integrated into your corporate portal.
Any enterprise that relies on the Internet for connectivity must contend with
security issues. Despite the enthusiasm for worldwide business communications,
corporations must still be assured that they can protect confidential data from
prying eyes as it travels through a public network. You can use NFuse Classic with
Citrix Secure Gateway to securely transport data over the Internet, using
standards-based security technology.

ICA Clientsfor Secure, Remote Access to Applications

Citrix uses the Independent Computing Architecture (ICA) protocol to exchange
information between a users client device and the published resources on the
MetaFrame XP server. The ICA Client software is available for a range of different
devices so users can connect to the MetaFrame XP server from various platforms.
The ICA protocol sends keystrokes, mouse clicks, and screen updates between the
server and the client. Published applications run entirely on the server, which means
that processing on the client is kept to a minimum. To the user of the client device, it
appears as if the software is running locally.
Because applications run on the server and not on the client device, users can
connect from any platform. For example, Microsoft Outlook running on a
MetaFrame XPa server looks and feels the same whether the user is connecting
from a Windows CE Handheld Computer, a Macintosh desktop or a Linux
workstation.
With many Citrix ICA Clients (including the ICA Clients for 32-bit Windows, Java,
Macintosh, and Linux), you can secure ICA communications using the Secure
Socket Layer (SSL) or Transport Layer Security (TLS) protocols. SSL/TLS
provides server authentication, encryption of the data stream, and message integrity
checks and enables you to securely deliver application within a LAN or across the
Internet.

10

MetaFrame XP Overview Guide

Independent Management Architecturefor Scalable Computing

MetaFrame XP includes the advanced Citrix server communications and
management foundation, the Independent Management Architecture (IMA). The
integration of the MetaFrame XP application server software with IMA is central to
the enhanced functionality of MetaFrame XP and the scalability of Citrixs serverbased computing solutions.
IMA is a unified, enterprise-wide platform for installation, management,
maintenance, support, and security for your organizations server-based computing
and application hosting services. With MetaFrame XP for Windows servers and the
Citrix IMA foundation, organizations gain a wide range of enterprise management
and scalability features and options that include:

Centralized administration of MetaFrame XP servers

Centralized data store for all Citrix configuration data

Centralized license management and pooling without license gateways

ICA Client discovery of published resources without UDP broadcasts

Logging of shadowed sessions

Simple Network Management Protocol (SNMP) support

Auditing of administration activity

MetaFrame XP Toolsfor Unified Management

The management interface for MetaFrame XP servers and server farms is the Citrix
Management Console. You can use Citrix Management Console to manage
MetaFrame XP servers and server farms from any location. You can install and run
the console on any connected Windows NT, Windows XP, or Windows 2000
workstation, in addition to MetaFrame XP server consoles.

Extensible Solutionsfor Seamless Integration of Functionality

Many additional features are available as part of various MetaFrame XP solutions.
The scalable platform of IMA and the management capabilities of Citrix
Management Console allow you to install and use only the features that you need
on each server and customize the server according to your needs and the role of a
server in your enterprise.
Many additional components are flexible because you can choose to install them
separately. However, all features are integrated into Citrix Management Console
rather than separate utilities. This means that you use the same tools to access all of
your MetaFrame XP server information. For example, if you install
MetaFrame XPe, Citrix Management Console includes additional pages that you
can use to manage your MetaFrame XPe servers.

CHAPTER 2

Overview of the MetaFrame XP

Family

MetaFrame XP is available in three tailored solutions:

MetaFrame XPs is designed to give businesses outstanding performance from

applications running on a central server.

MetaFrame XPa is designed with the small to medium business in mind. A

MetaFrame XPa license enables all of the features of MetaFrame XPs and also
includes load balancing functionality.

MetaFrame XPe is designed for single-point control of servers, licenses, and

resources in large organizations and multi-national corporations. A MetaFrame
XPe license enables all of the features of MetaFrame XPa and also provides
system monitoring and analysis, application packaging and delivery, and
integration with third-party SNMP management consoles.

These solutions enable you to install and license only those features and
components that you need on a specific server. Each solution is described in more
detail in this chapter.

12

MetaFrame XP Overview Guide

Whats Included in MetaFrame XPs

Citrix MetaFrame XPs is designed to provide a predictable computing experience
with outstanding performance from applications running on a central server.
This section describes the components of MetaFrame XPs.

MetaFrame XP
MetaFrame XP is the application server component of Citrixs server-based
computing solutions.
You install MetaFrame XP on one or more servers, and install and publish the
applications, server desktop, or other resource that you want users to access.
For each server farm, you need a database called a data store. MetaFrame XP uses
the data store to centralize configuration information for a server farm in one
location. The data store maintains information about the servers, applications, and
Citrix administrators in the server farm. Using an external data store ensures a
scalable and flexible system for managing your MetaFrame servers.
You can use client/server databases such as Oracle, Microsoft SQL Server, or
IBM DB2 for your data store. Alternatively, you can use Microsoft Access, which
is a database that is included with Windows server operating systems.
You can install MetaFrame XP from the MetaFrame Server CD-ROM.
For conceptual information and procedures for how to install, configure, and
maintain MetaFrame XP, see the MetaFrame XP Administrators Guide located on
the MetaFrame Server CD-ROM.

Citrix Management Console

You can install Citrix Management Console on MetaFrame XP servers, or install it
stand-alone on any Windows NT, Windows XP, or Windows 2000 workstation for
remote administration of MetaFrame XP server farms.
You install Citrix Management Console from the MetaFrame Server CD.
To find instructions about how to install Citrix Management Console (on a
MetaFrame server or stand-alone), see the MetaFrame XP Administrators Guide.
See the online help in Citrix Management Console for additional information about
using the console.

Chapter 2 Overview of the MetaFrame XP Family

13

ICA Clients
After you install MetaFrame XP and publish your resources, you can connect to
your Windows applications from virtually any client device and platform,
including:

All Windows platforms (for example, whether you are using Windows 3.1 or
Windows XP, there is an ICA Client for your platform.)

Java

Linux and UNIX Operating Systems

Windows CE handheld computers and Windows-based Terminals

DOS

OS/2 Warp

Macintosh

You can install the ICA Clients from the MetaFrame XP Components CD-ROM.
For an introduction to the methods you can use to deploy clients, see the
MetaFrame XP Administrators Guide. Each ICA Client also has a separate ICA
Client Administrators Guide to help you deploy and configure the client. The client
administrators guides on the MetaFrame XP Components CD-ROM.
Important Citrix continually updates its ICA Clients to support new client
computing platforms and operating system versions. Visit the Citrix Web site
download area at http://www.citrix.com/download for information about new and
updated ICA Clients.

NFuse Classic
Using NFuse Classic, you can create stand-alone Web sites for application access or
Web sites that can be integrated into your corporate portal. An NFuse Classic
deployment involves the interaction of three network components:

A MetaFrame server farm

A Web server, on which you install NFuse Classic

A client device with a Web browser and ICA Client

14

MetaFrame XP Overview Guide

You can install NFuse Classic in two ways.

The most common deployment is on a Web server, separate from your

MetaFrame XP server farm. In a secure environment, you would most likely
include NFuse Classic in the demilitarized zone (DMZ). If you want to install
NFuse Classic, install it from the MetaFrame XP Components CD-ROM.

You can also install NFuse Classic on one of your MetaFrame XP servers. If
you do this, you need to set up the MetaFrame XP server as a Web server. If you
want to install NFuse Classic in this way, you can select NFuse Classic as a
feature when you install MetaFrame XP from the MetaFrame XP Server
CD-ROM. Alternatively, you can install NFuse Classic from the MetaFrame XP
Components CD-ROM.

Refer to the Citrix NFuse Classic Administrators Guide for instructions about how
to install, configure, and customize NFuse Classic. This file is located in the NFuse
directory on the Components CD-ROM.

Citrix Secure Gateway

Citrix Secure Gateway is a secure Internet gateway for ICA data traveling into and
out of a MetaFrame XP server farm. You can secure all traffic traveling across the
Internet between MetaFrame XP servers and SSL-enabled ICA Client
workstations. Using Citrix Secure Gateway makes firewall traversal easier and
provides heightened security by providing a single point of entry and secure access
to your MetaFrame XP server farms.
To use Citrix Secure Gateway, you need to include the following additional
components in your deployment:

A Secure Ticket Authority server. When a user clicks on an application icon

in an NFuse Classic Web page, NFuse Classic contacts a service running on a
server called the Secure Ticket Authority Server for a secure ticket.

A Secure Gateway server. The users connection to the application is then

routed through a Secure Gateway server (which is usually in the DMZ). The
Gateway server validates the ticket with the Secure Ticket Authority. If the
ticket is valid, the Secure Ticket Authority provides the address of the
MetaFrame XP server that can provide the application.

You install Citrix Secure Gateway server and the Secure Ticket Authority service
from the MetaFrame XP Components CD-ROM.
For more information about Citrix Secure Gateway, see the Citrix Secure Gateway
Administrators Guide on the MetaFrame XP Components CD-ROM and the
Secure Gateway online help.

Chapter 2 Overview of the MetaFrame XP Family

15

Citrix SSL Relay

If you want to secure all communications within your environment using SSL or
TLS, you can use SSL Relay to secure communications between supported ICA
Clients, NFuse Classic, and MetaFrame XP servers.
To deploy SSL Relay, you need server certificates on each of your MetaFrame XP
or NFuse Classic servers.
SSL Relay is a feature of all MetaFrame XP server installations.
For more information about SSL Relay, see the MetaFrame XP Administrators
Guide and the online help for the SSL Relay configuration tool.

Whats Included in MetaFrame XPa

Citrix MetaFrame XPa is designed with the small to medium business in mind. A
MetaFrame XPa license enables all of the features of MetaFrame XPs and also
provides advanced load management using Load Manager.

Load Manager
You can set up, monitor, and balance the server and published application loads in a
server farm so that users can run the published applications they need quickly and
efficiently.
The criteria you define in Load Manager determine which servers are least busy and
can best run an application. When a published resource is launched from an ICA
Client, Load Manager selects which server will run the application or desktop
session, based on server load. Load Manager ensures that the application runs on a
server that is not overloaded, and so improves performance for users.
Using Load Manager also offers increased availability. By configuring a pool of
servers capable of running your users applications, you can easily bring servers
off-line for maintenance or add more servers for increased performance without
affecting application availability.
Load Manager is installed automatically when you install MetaFrame XPa.
For more information about Load Manager, see the Load Manager Getting Started
Guide located on the MetaFrame XP Server CD-ROM.

16

MetaFrame XP Overview Guide

Whats Included in MetaFrame XPe

Citrix MetaFrame XPe offers robust management capabilities specifically designed
for single-point control of servers, licenses, and resources. It is designed for IT
administrators in large organizations and multi-national corporations who must
manage complex networks that include diverse devices and operating systems.
A MetaFrame XPe license enables all of the features of MetaFrame XPa and also
provides:

System monitoring and analysis using Resource Manager

Application packaging and delivery using Installation Manager

Systems management capabilities using Network Manager and third-party

SNMP management consoles

Aggregation of applications from multiple server farms using Enterprise

Services for NFuse

Resource Manager
Resource Manager enables you to collect, display, and analyze data about system
performance, application use, and user activity.
Resource Manager can track and store information about a wide variety of system
and network processes and events. If the value of these metrics fall outside normal
limits, Resource Manager can warn you by email and pager alerts.
You can also use Resource Manager to store longer term data in an external
Microsoft SQL Server or Oracle database. You can use the summary database to
retrieve historical records on processes, server events, server metrics, and user
activities for individual servers or groups of servers. You can also generate bills
based on resource usage.
Resource Manager is a feature of a MetaFrame XPe server installation. You can
choose to include it in your installation when you run the installation program on
your MetaFrame XP Server CD-ROM.
For more information about Resource Manager, see the Resource Manager
Administrators Guide located on the MetaFrame XP Server CD-ROM.

Chapter 2 Overview of the MetaFrame XP Family

17

Network Manager
Network Manager allows you to remotely control and monitor the status of
MetaFrame XPe servers using a third-party SNMP management console.
Network Manager consists of an SNMP agent installed as part of MetaFrame XPe
and plug-ins for supported SNMP management console applications. Using a
third-party SNMP management console, you can terminate processes on
MetaFrame XPe servers, as well as send a message to, log off, or disconnect an
active ICA session on a MetaFrame XPe server.
Network Manager also includes the MIB (Management Information Base)
definition file for MetaFrame servers. You can use any SNMP management console
application that supports MIB browsing to monitor and control MetaFrame XPe
servers.
The Network Manager plug-ins interact with the SNMP management consoles
through API calls provided by the SNMP management consoles. The Network
Manager plug-ins automatically:

Explore and gather information from MetaFrame XPe servers with the SNMP
agent enabled

Update the gathered data on the network map

Log MetaFrame XPe server traps in the event database

Network Manager includes Windows plug-ins for the following SNMP

management console applications:

Tivoli NetView

HP OpenView Network Node Manager

CA Unicenter

Important Check the Network Manager Administrators Guide for details about
the versions of the SNMP management consoles that the Network Manager
plug-ins support.
The Network Manager SNMP Agent is installed with a MetaFrame XPe server
installation. For more information about the Network Manager, see the Network
Manager Administrators Guide located on the MetaFrame XP Server CD-ROM.

18

MetaFrame XP Overview Guide

Installation Manager
You can use Installation Manager to install applications on the servers in your
MetaFrame XP server farm from a central location.
Installation Manager lets you install an application package, such as Microsoft
Office 2000, from one server to all the servers in a domain or in a server farm. Use
Installation Manager whenever you need to deploy applications, files, service
packs, or software patches on the servers in your server farm.
You can automate the application installation process, enabling the replication of
published applications to MetaFrame XP servers across an enterprise. Automating
the process enables you to save time and reduce errors when installing many
applications or applications that are frequently updated.
Installation Manager is installed with MetaFrame XPe.
For more information about the Installation Manager, see the Installation Manager
Administrators Guide located on the MetaFrame XP Server CD-ROM.

Enterprise Services for NFuse

Enterprise Services for NFuse extends NFuse Classic by giving users resources
published from multiple MetaFrame server farms on a single Web page. This
process, called aggregation, greatly simplifies user access to applications in
organizations that have more than one MetaFrame server farm.
You can configure and manage Enterprise Services for NFuse using a Web browser.
You install Enterprise Services for NFuse from the MetaFrame XP Components
CD-ROM. For more information about Enterprise Services for NFuse, see the
Enterprise Services for NFuse Administrators Guide and the online help.

CHAPTER 3

Frequently Asked Questions

This section describes some of the areas you need to consider when you start to
deploy MetaFrame XP. For more detailed information see:

The MetaFrame XP Administrators Guide on your MetaFrame XP Server

CD-ROM or installed on your MetaFrame XP server

The MetaFrame XP Advanced Concepts Guide on the Citrix Web site

Planning Your MetaFrame XP Deployment

Deploying MetaFrame XP requires planning and youll most likely plan to deploy
your system in stages.

How Do I Plan the Stages for Deploying MetaFrame XP?

A phased approach to planning and deploying MetaFrame XP allows you to tweak
and enhance your server farm design as you progress. The stages usually include:

A planning phase, to help you identify the hardware or application requirements

for your environment.

A testing phase, to identify and fix potential issues with the planned
MetaFrame XP server farm design.

A pilot phase, to test drive your MetaFrame XP solution in a live production

environment. The pilot implementation is the proving ground for network
designs, application compatibility, and other requirements that you identify
during your planning and testing phases. Make sure that your pilot includes a
typical sample of the actual production environment with real users. The pilot
provides the baseline environment on which you can test additional
enhancements.

Finally, a roll-out phase, to roll out the installation and configuration to your
production environment.

20

MetaFrame XP Overview Guide

How Do I Choose and Size the Hardware that I Need?

MetaFrame XP supports many simultaneous application users by running on a
multiuser operating system. Multiuser operating systems are more resource
intensive than single-user systems. Youll first need to use the system sizing
guidelines to help you decide on a hardware configuration that will support your
users with optimal performance.
A good way to estimate how many users a server can support is to measure system
performance with two to five users on the system and then scale the results. This
method has been found to yield reliable results.
For more information, see the Citrix Knowledgebase, at
http://www.citrix.com/support. Here, you can find articles about installing
MetaFrame XP on many different types and makes of server.

How Do I Choose a Database for the Data Store?

Before installing MetaFrame XP, you must decide which database to use for the
data store for your server farm.

For a server farm of any size, and for robust and scalable support for multiple
servers, use a true client/server database, such as Microsoft SQL Server, Oracle,
or IBM DB2.

For smaller server farms or for pilot systems, you may prefer to use Microsoft
Access, a database that is included with Windows server operating systems. If
you want to use an Access database for your data store, select this option when
you install MetaFrame XP on the first server in your server farm. MetaFrame
XP automatically creates the database on this server.

It is important to note that other factorsin addition to the number of servers

affect data store and overall server farm performance. Other factors that affect
performance are the number and type of published resources, the maximum and
average number of concurrent client connections, and the hardware configuration of
MetaFrame XP servers.

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21

Licensing MetaFrame XP
To complete the installation of MetaFrame XP, you need to activate your Citrix
licenses to permit ICA connections to the server and enable the software for use.
Citrix licensing involves several types of licensing codes and concepts.

A product license is a license to install and run one or more Citrix components.
MetaFrame XP allocates product licenses from a pool of available licenses for a
MetaFrame XP server farm.

A product code identifies a legitimate copy of Citrix software. The product code
on a server specifies which product license the server takes from the license
pool for the server farm.

A connection license is a license that enables ICA Client connections to

MetaFrame servers. A connection license can contain multiple counts. Each
count allows a single ICA connection to a MetaFrame server.

Every licensed Citrix product has an associated serial number. After you install the
software, you enter the serial number and a license number is generated. You use
this license number to get an activation code to activate the license. An overview of
the steps required is described in this section. For more information about licensing,
see the chapter Licensing MetaFrame XP in the MetaFrame XP Administrators
Guide.

How Do I Activate a MetaFrame XP License?

There are four steps to activating a Citrix license.

Step 1 - Add Your Serial Number

Add the supplied serial number in Citrix Management Console. The serial number
is the number located:

On a label on the product package

On a Web site, if you are given a URL through an electronic licensing program

Type the serial number exactly as printed, including hyphens between groups of
characters. A serial number can include numerals, letters, and symbols such as +, ?,
and *. When you enter the serial number, the software generates a license number
that you can copy to your clipboard. The license number is the serial number
followed by additional characters called the machine code, which the licensing
system generates.

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MetaFrame XP Overview Guide

Step 2 - Log On to the Citrix Activation System

Log on to the Citrix Activation System (CAS) Web page at
http://www.citrix.com/activate. When you first visit, you set up an account and
password.
From this secure site, you can manage the activation of your MetaFrame XP
licenses.

Step 3 - Get an Activation Code

For each license, you need to get an activation code from the CAS Web page. In
this step, you use the full license number generated in Step 1 (that is, with the
machine code appended), and then copy the activation code that you receive for the
license.

Step 4 - Activate the License

Activate the Citrix license using Citrix Management Console. You must select the
license and activate it using the activation code from the previous step.

How Long do I Have Before I Must Activate a License?

Citrix licenses have a grace period after installation. During this period, your
MetaFrame XP software is fully functional and users can connect to the server and
work normally. Citrix recommends that you use the grace period to thoroughly test
your hardware and software configuration. When you are sure that your system is
set up properly, activate your licenses.
Important The duration of the grace period varies according to the type of license.
For example, most retail licenses have a 35-day grace period and most
MetaFrame XP evaluation licenses have a 2-day grace period. After you add the
license, you can check the number of days remaining in the grace period from the
licensing tab in Citrix Management Console.
MetaFrame XP generates periodic reminder messages to prompt you to activate the
license within the grace period. To avoid disrupting user access to published
resources, make sure that you activate the license before the end of the grace period.
If the grace period does expire, the license prevents user connections to
MetaFrame XP servers although one administrator can still log on to the server to
activate the license.

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23

How Do I Upgrade a MetaFrame 1.8 License?

MetaFrame XP does not directly support licenses for MetaFrame 1.8. However, you
can use a MetaFrame 1.8 license if you also purchase the appropriate product
migration licenses.
If you have a MetaFrame 1.8 system and purchase a MetaFrame XP migration
license, how you apply the licenses to the system depends on whether or not you are
able to keep the activated MetaFrame 1.8 licenses on the system.

If you are able to keep the activated MetaFrame 1.8 licenses on the system (for
example, during a simple upgrade), do not remove your MetaFrame 1.8
licenses. When you install MetaFrame XP on an existing MetaFrame 1.8 server,
Setup migrates existing licenses into the new MetaFrame XP server farm.

If you are unable to keep the MetaFrame 1.8 licenses on the system (for
example, because you reinstalled the operating system), you need to add both
the MetaFrame 1.8 and MetaFrame XP migration licenses. When you install
MetaFrame XP, you must first add the MetaFrame 1.8 licenses in Citrix
Management Console, reactivate the MetaFrame 1.8 licenses, and then add and
activate the MetaFrame XP migration licenses.

You will not be able to use the connections in your MetaFrame 1.8 base license with
a MetaFrame XP deployment until you install and activate the appropriate
MetaFrame XP migration license.
For more information, see the Migration and Upgrade Guide included with your
MetaFrame XP migration kit.

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