Human Resources Policy

of Reliance Infocomm
(GSM Division)

Created By :

Paurak Shah

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Reliance Human Resources Policy
 Recruitment & Selection
 Motivation
 Wage and salary
 Safety

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 Hierarchy

H.R.Manager

Call Operater
Floor Team Team
Manager leader Coach
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 Manpower
1.Line Manager
2.Floor managers
3.Team leaders
4.Team coaches
5.1000 Tele Operator are Selected From selection process.
6. There are three shifts.
7. Timings : 1st 6 a.m. to 2 p.m.
2nd 2 p.m. to 10 p.m.
3rd 10 p.m. to 6 a.m.

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Recruitment & Selection
Alternative to

Human
recruitment

Recruitment
Resources
•
•
•
•
Internal Sources
Internal Methods
External Sources
External methods
planning
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 Internal Sources
Promotion
Transfer
Retired manager
Recall from long leave
Internal advertisement
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 External Sources
Management consultant
Advertisement
Management institute
Recommendation
Deputation personnel
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Difference Between Recruit & Selection
Recruitment :
Recruitment is identifying and
encouraging prospective employees to apply for a job.

Selection :
Selection is selecting the right candidate
from the pool of applicants

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Selection Process

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Minimum Criteria for Tele Operator
 1. Graduation in faculty.(Science/Arts/Commerce)
 2. Good Communication Skill.
 3. Command over a language. (English/Hindi/Gujarati)
 4.Can Understand Above three languages.
 5. Fresher and experienced candidate.

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 Motivation
Reliance give both financial as well as non financial
motivator to there employee .what type of
motivational tool given in reliance info comm.?
 Annual salary revision.
 Promotion
 Delegation & authority
 Telephone facility
 Bonus
 Quarter
 Reliance Share etc. Only to Higher Manager
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 Wages & Salary
 Office wear allowance All levels Rs.30000/-
 Medical Rs.15000/- all levels
 Fuel & Maintenance For all levels –
a. up to 1000 cc : Rs.111000/-
b. above 1000 cc : Rs.150000/-
 Food coupons Rs.15600/- for all levels
 Gift vouchers Rs.5000/- for all levels
 LTA 2 month’s Basic pay for all levels
 HRA 50% of Basic pay
 CEA Rs.24000/-
 CHA Rs.7200/-

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 Safety
 No Night Shift for Girls.
 Transportation Facility.
 Security guard are provided.
 Canteen for employees.
 Refreshment area also provided to them.

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 Thank You

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