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3. Do people from the same country have a common personality types? Explain.
Answer: It depends. There are people living in the same country but do not have
common personality types of some factors that shape their personality. Some of these
major factors that affect their personality are heredity, cultures, experiences in life and
the people around us.
4. What is emotional labor? Why is it important to understand Organizational Behavior?
7. One day your boss comes in and he is nervous, edgy and argumentative. The next
day he is calm and relax. Does this behavior suggest that personality traits are not
consistent from day to day?
Answer: From the case above, it suggest that personality are not consistent from day
today. This is may be because boss is facing circumstances like stress that makes
boss nervous, edgy and argumentative. Or maybe the boss have problems internally
or externally.
8. What is perception?
Answer: Perception is a process by which individual organize and interpret their
sensory impressions in order to give meaning to their environment.
9. What is stereotyping? Give an example of how stereotyping create a perceptual
distortion.
Answer: Stereotyping is judging someone on the basis of ones perception of the
group of which that person belongs. An example of how stereotyping create a
perceptual distortion is the case problem of the Bonne Bell. In that case, the seniors
are prejudged as Older cant learn to use high technology machines. As we can see,
they generalized the seniors inaccurately as they only consider the age as the factor in
making judgments.
10. Give some positive results from using shortcuts when judging others.
Answer: Using shortcuts when judging others allow us to make accurate perceptions
rapidly and provide valid data for making predictions. Some of these positive results are
the following:
Employee selection/interview
Employee/production evaluation
Performance expectation
Distinctiveness
Is this employee did an unsatisfactory job on his past assigned
project? Or how often did this employee act this way for the past
assigned project?- High Consistency
External Attribution
12. What role does intuition plays in effective decision making? When does it likely be
more effective?
Answer: Intuition is likely be more effective when decision making requires a rapid
response,
13. An unethical decisions more a function of the individual make or that decision makes
work environment? Explain.
Answer: This answer will vary according to the situation. Ethical criterion is essential in
decision-making. The ethical criteria discussed are utilitarianism providing the greatest
good for the greatest number, ethical criterion based on rights, which are fundamental
liberties and privileges, and justice, which imposes rules fairly and impartially. The
ultimate decision is always an individual one although work environments can influence
decisions both positively and negatively.