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Preface
Troubleshooting the ZXG10-OMCRV (2.0) performance data loss is one of
the most important jobs of GSM-BSS system. This document describes
precautions for troubleshooting performance data loss, introduces steps of
troubleshooting common problems, and lists some typical cases.
Contents
Chapter 1 Performance Data Configuration..................................................................................1
1.1 Performance Index Formula Configuration of Different Operators.......................................1
1.2 System Configuration for Supporting Multi-Band Report......................................................1
1.3 Configuration of Related Path for Performance Report Data Access and Backup.................2
1.4 Configuration for Automatic Performance Data Deletion......................................................2
1.5 Configuration of Performance Middle Table Automatic Update............................................3
1.6 Configuration of Performance Statistics Cell..........................................................................4
Chapter 2 Common Performance Data Table................................................................................5
2.1 Measurement Data Table.........................................................................................................5
2.2 Report Data Table....................................................................................................................6
Chapter 3 Report and Handling Mechanism of Performance Data............................................7
Chapter 4 Common Performance Problems and Solutions..........................................................9
4.1 Zero Traffic Found in Some Time Segments..........................................................................9
4.2 No Multi-Band Report Data Found in Performance Report.................................................10
4.3 Data Accumulated Under Background Server Directory......................................................10
4.4 Report Wizard Initialization Failure when Exporting Excel from Performance Analyzer...11
4.5 Statistics Report Unable to be Generated Through Performance Analyzer..........................12
4.6 TOP Tree Unable to be Obtained in Performance Analyzer.................................................13
Chapter
1
Configuration
Performance
Data
Meaning
FREQ=0
FREQ=1
FREQ=2
Meaning
FREQ=3
FREQ=4
FREQ=7
FREQ=14
[CELLTYPE]
TYPE=1
pBasicM
pBtsM
pCellRadioM
pRadioAccessM
pSdcchM
pTchM
pSapi3M
pRmmIndM
pRmmDropM
pHoReasonM
pHoCommonM
pHoSynM
pPageNumM
pAbisSignalM
pResourceAvailM
pASignalM
pAIndHoDropM
measurement table
SCCP connection and terrestrial circuit resource availability
pSccpAndCicM
measurement table
LAPD link measurement table
pLapdM
pSccpM
pMpLoadM
pModuleM
Name
pHwAvailM
pGprsBasicM
pGprsNsM
pGprsBssGpM
pGprsPageM
pGprsChM
pGprsResourceM
pHoCellM
pTrxBasicmM
pmsBasicM
HR measurement table
phrm
Pm_mid_table
Pm_mid_gtable
Pm_mid_mstable
Pm_mid_day
Pm_mid_cell
Pm_mid_bsc
Pm_mid_nse
Pm_mid_nsvc
Pm_mid_module
during
generating
performance
report
through
the
Pmdr:2005-12-23,10-00-00:2005-12-23,12-00-00:0;
Fault analysis
The performance data handling mechanism shows that the performance data
file is imported to Pbasicm table first. Normally, the system automatically
initiates the task of updating middle table at the fifth minute of each time
segment and updates middle table data. There are two middle tables:
p_mid_table and p_mid_day. To accelerate data handling, the daily traffic
report data is directly retrieved from p_mid_table. If abnormal case occurs in
the system in a certain time segment (such as disconnection between the
foreground and background), then after the system becomes normal, the
performance data file has been imported to the basic table but the middle table
updating task hasnt been implemented. In such a case, data can be imported
to the middle table only after the task of updating middle table is triggered
again.
Fault solution
Initiate a task of updating middle table manually.
OMCRV2.52.02E version
Modify the configuration file. Please modify the following two
parameters in pmcfg.ini on the server.
10
Fault handling
Check if database table space and index table space are full through database
monitor. If they are not full, analyze the returned DIF log, and the DIF log
printing level is required to be 5.
Fault analysis
Fault reasons include that Oracle/db2 is running abnormally, or performance
database table space and index table space are full. Obtain the detailed fault
reason according to the DIF log.
Fault solution
1 Check the performance table space and index table space. If they are
full, expand their sizes according to the server disk size or delete
relevant performance data and recreate index.
(Note: After deleting data by running the command delete, the occupied
space size displayed will not change, but the released space can be
utilized again.)
2 Since there are various forms of abnormal Oracle running and the
handling is complex, it is advised to return the obtained on-site DIF
log to ZTE Mobile Department to analyze it, and restart Oracle on the
site.
3 After ORACLE/DB2 database becomes normal, move the *.err file
under proc directory to rpt directory and rename the *.err file to be
*.dat file, and waits for the system to automatically import it to the
basic table.
11
The following is the command format of updating the middle table. Take the
time range from 11th to 21st for example:
PMDR:2003-01-11,00-00-00:2003-01-21,00-00-00:0;
Note: the last digit is the middle table type:
0, representing pm_mid_table;
1, representing pm_mid_day (24-hour traffic report)
2, representing GPRS report
12
13