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The Commissioner shall have the power to adjudicate claims and complaints
involving any loss, damage or liability for which an insurer may be answerable
under any kind of policy or contract of insurance, or for which such insurer may be
liable under a contract of suretyship, or for which a reinsurer may be used under
any contract or reinsurance it may have entered into, or for which a mutual benefit
association may be held liable under the membership certificates it has issued to its
members, where the amount of any such loss, damage or liability, excluding
interest, costs and attorney's fees, being claimed or sued upon any kind of
insurance, bond, reinsurance contract, or membership certificate does not exceed in
any single claim one hundred thousand pesos.
This was, however, regarding complaints filed by the insured against the Insurance
company.
Also, the insurance code only discusses the licensing requirements for agents and
brokers. The Insurance Code does not have provisions governing the relations
between insurance companies and their agents.
Investment Planning Corporation of the Philippines v. Social Security Commissionthat an insurance company may have two classes of agents who sell its insurance
policies: (1) salaried employees who keep definite hours and work under the control
and supervision of the company; and (2) registered representatives, who work on
commission basis.
The agents under the 2nd sentence are governed by the Civil Code laws on agency.
This means that the regular courts have jurisdiction over this category.