Thomas W.

Ulrich
Morrison, CO 80465
720.822.5760
tulrich00@gmail.com | https://www.linkedin.com/in/thomaswulrich

ENTERPRISE INFASTRUCTURE LEADER

Understand, implement, test and deliver quality work products with strong focus
on customer satisfaction
Versatile information systems leader in the financial services industry specializing in
enterprise technical infrastructure design, risk management and software development in
direct support of a 5M+ customer base. Most recent focus has been on infrastructure
expansion and resiliency to meet business growth demands. Adept at building and retaining
strong teams comprising employees, consultants and vendor partnerships.
Skill Highlights:
Hardware Infrastructure Design and
Support
Vendor Management
Disaster Recovery and Business
Continuity
IT Governance, Compliance and
Audit

Software Infrastructure Design and

Support
24x7x365 Production Support
System Capacity Planning
System Load / Stress Testing
Software Development

CORE RECENT ACCOMPLISHMENTS

Conducted comprehensive database server benchmarks between IBM P-Series and
Oracles Exadata to determine next generation enterprise database server platform
Upgraded and expanded core application infrastructure services to accommodate
business growth demands
Performed detailed analysis of system capacity limits and implemented plan that
addressed system capacity based on planned business growth.
Developed detailed five-year system capacity plans and negotiated contracts with
numerous vendors in realization of fulfilling these capacity plans
Developed and deployed comprehensive enterprise Information Security Program
consistent with the ISO 27001/2 framework in support of regulatory requirements that
included OWASP, HIPAA, PCI, FFIEC, SSAE-16, SOX and GLB.
Conducted quarterly production disaster recovery fail-over tests from our main data
center to our alternate data center to demonstrate compliance with established
Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) while
minimizing impact of fail over to clients.
Reduced overall enterprise RTO from double-digit to single-digit hours while
simultaneously integrating additional enterprise services
Participated in numerous Merger and Acquisition (M & A) efforts, providing system
synergy projections.

 Developed detailed financial and system integration plans in support of three

major M & A programs
Successfully integrated systems as result of M & A activities
Systematically scaled technical infrastructure components to meet capacity
demands
Continually analyzed current system capacity benchmarks against business
growth projections and incrementally scaled technical infrastructure to
accommodate growth from 1M to 5M+ plan participants

PROFESSIONAL EXPERIENCE
GREAT-WEST FINANCIAL, Greenwood Village, CO
Associate Manager
Manager
Director
Senior Director

1998
2000
2005
2007

2000
2005
2007
2014

Senior Director, Enterprise Systems Risk Management Organization

Led wide array of technical programs including enterprise risk management, infrastructure
management, high availability, disaster recovery, information security, systems programming,
web development, database administration, enterprise content management, document
generation, managed accounts, system monitoring and overall system capacity planning.
Developed and implemented procedures to fail 40+ critical enterprise applications
from operating in main data center (Denver, CO) to alternate data center (Andover,
MA), where applications operated in production mode for several days before
transitioning services back to main data center. Process was executed using various
disaster scenarios to demonstrate that key RTOs and RPOs could be met.
Designed and deployed processes based on NIST 800-37 to continually assess, manage
and report on enterprise risks with emphasis on confidentiality, integrity and
availability of systems and data. Met regularly with executive leadership from a
variety of corporate functions to disposition key risk elements as appropriate to
overall corporate risk appetite.
Developed and managed enterprise information security program based on ISO 27001/2
and COBIT frameworks. Worked with various corporate functions to continually
evaluate emerging risks and recommending mitigation options.
Incrementally increased overall system capacity to accommodate growth from 1M to
5M+ plan participants
Managed a budget of over $20M including hardware, software, staff and amortization
elements.
ADDITIONAL RELATED EXPERIENCE
ELECTRONIC DATA SYSTEMS, Lakewood, CO
Senior Systems Engineer
Developed system integration processes for multi-national system development project for
geospatial telecommunication product between the United States, United Kingdom and
Australia. Developed key defect tracking, configuration and release management processes

and tools to align deliverables to client. Worked in Melbourne, AU with key technical leaders
to establish end-to-end software development testing and release process.
U S WEST, Denver, CO
Senior Systems Engineer
Designed and developed software measurement tools. Using several globally published papers
on static software measurements, developed several static analysis tools to analyze over 4M
lines of C and C++ code. Worked with senior technical leaders in interpreting and assessing
risk of tool results.
COBE LABORATORIES, Lakewood, CO
Senior Software Engineer
Led software quality program for new portable acute kidney dialysis machine. Worked closely
with senior management and FDA representatives to develop test protocols and schedule
clinical trials.
TEXAS INSTRUMENTS, Lewisville, TX
Senior Software Engineer
Responsible for all software quality for DoD top secret weaponry project. Led team of nine
software engineers to establish key metrics, test plans and reporting for the USAF and US
Navy. Instrumental in moving software development organization from SEI Level 1 to Level 3.
Awarded the annual Quality Excellence award.
UNITED STATES MARINE CORPS, Japan, Korea, Philippines
Captain
Responsibilities included tactical communication circuit installation for a forward deployed
Marine Amphibious Brigade and as company commander of a recruit training series.

EDUCATION
BBA, Computer Science and Economics. Temple University, Philadelphia, PA
MASTER OF SCIENCE, Computer Systems, University of Denver, Denver, CO
DOCTORATE of COMPUTER SCIENCE, Computer Science, Colorado Technical University,
Colorado Springs, CO
FINRA Series 99
ITIL Foundation