MODULE IMPLEMENTATION PLAN

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DETAILS OF THE MODULE

Module
Quality Management and Assurance
Code
Pre-requisite Module None
Code
Programme
Diploma in Automotive Engineering Technology
Year/Semester
Year 2 / Semester 3
Session
Credit Value
3.0

Objective
Synopsis:

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MPU2343

TOPICS
This course develop learners knowledge and understanding of the principles and
applications of quality management.
In this course learners will investigate total quality management (TQM) and develop an
understanding of the key factors that underpin quality assurance (QA) techniques. The
unit also introduces learners to the application of quality control (QC) techniques.
The basic principles of total quality management will include management structures
and TQM techniques. Learners will also develop an understanding of the key factors,
internal and external controls and cost implications that underpin quality assurance
techniques.
Finally, the unit introduces the application of quality control techniques, process
capability and software packages to support the processes together with ISO 9001: 2008
to ensure that the standard will be maintain at all time.

Learning
Outcomes:

Upon successful completion of the module, student will be able to:

1.
Understand how total quality management (TQM) systems operate
2.
Know the key factors of quality assurance (QA) techniques
3.
Apply quality control (QC) techniques.
4.
Implement ISO 9001:2008 quallity management system (QMS)

MODULE IMPLEMENTATION PLAN

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Weeks

1-2

3-4

5-7

8-11

12-14

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Details

Effective Date:

TOTAL STUDENT LEARNING TIME (SLT)

Total Guided
Face to Face
& Independent
Learning
Lectu
re

Tutorial

QUALITY CONTROL (QC)

TECHNIQUES
3.1 Quality control techniques
3.2 Process capability
3.3 Software packages

QUALITY CONTROL (QC)

TECHNIQUES
4.1 Quality control
techniques
4.2 Process capability
4.3 Software packages

ISO 9001: 2008 QUALITY

MANAGEMENT SYSTEMS
5.1 Model of a quality
management system
5.2 Documentation requirements
3.3 Performance and
customer satisfaction

1. TOTAL QUALITY
MANAGEMENT (TQM)
1.1 Principles of TQM
1.2 Management structures
1.3 TQM techniques
2. QUALITY ASSURANCE
(QA) TECHNIQUES
2.1 Key factors
2.2 Control Purposes
2.3 Costing

Subject Mapping:

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Practical

Others

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Generic Skills Addressed:

LO1
1,4,5

LO2
1,2,4,5

LO3
1,2,3,4,5,6

LO4
1,4

LO5
1,2,3,4,5,6

LO6
1,4,5

LEARNING OUTCOME DOMAINS

1. Apply Knowledge of mathematics, science, engineering fundamentals & engineering
specialisation to well-defined practical & practices.
2. Troubleshoot automotive technical problems.
3. Apply appropriate techniques, resources and tools to well-defined automotive
engineering technology activities, with an awareness of their limitations.
4. Inculcate awareness of & consideration for societal health, safety, legal and cultural
issues and their consequent responsibilities.
5. Demonstrate communication and team skills; and responsibilities, ethics and norms of
automotive engineering technology practices.
6. Exhibit an awareness of management, business practices and entrepreneurship.
REFERENCES:
MAIN REFERENCES BOOKS
Amitava Mitra (2012). Fundamentals of Quality Control and Improvement(3rd
Edition). USA: John Wiley & Sons, Inc. (ISBN: 9780470226537)
Divya Singhal, L.R. Singhal. (2012). Implement ISO 9001: 2008 Quality
Management System: A Reference Guide. India: PhI Learning Private Limited.
(ISBN: 9788120345744)
Jabatan Standard Malaysia. (2010). Quality Management Systems - Particular
Requirements for the Application of ISO 9001:2008 for Automotive Production and
Relevant Service Part Organizations (first Revision) (ISO/TS 16949:2009, IDT).
MY: Jabatan Standard Malaysia.
ADDITIONAL REFERENCE BOOKS
Dimitris N. Chorafas. (2013). Quality Control Applications. UK: Springer-Verlag
London.
R. Ashley Rawlins (2008). Total Quality Management. UK: AuthorHouse.
OTHER ADDITIONAL INFORMATION
Related Magazines, Internet Sites, Newspapers, Video, Movie, CD-Rom, Other
Related web-sites

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No
Assessments
1
Written Assignments

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Marks
30

Test 1

15

Quiz 1

7.5

Quiz 2

5
6
7

Class Participation

Final Exam

Continuous Assessment

Percentage (%)

7.5

70%

10

Final Exam

100

30%

TOTAL

100%

GRADE AND GRADE POINT:

Marks

80-100

70-79

67-69

64-66

60-63

57-59

54-56

50-53

44-49

40-43

0-39

Grade

A-

B+

B-

C+

C-

D+

Grade
point

4.00

3.70

3.33

3.00

2.67

2.33

2.00

1.67

1.33

1.00

0.00

ACADEMIC REQUISITE AND REQUIRMENTS (Please fill if any)

1. Students who fail to comply with the 80% attendance requirement will be barred from
taking the final exams and will be given E grade for module concerned.
2. Students MUST pass BOTH COMPONENTS (coursework and final exam) in order to
pass the module.

Reminders / Notes

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1. Lecture attendance must be at least 80% of the whole contact hour per semester in order to
qualify for Final Examination.
2. Tutorial session is an active learning session where students will be called to solve and
explain answers for tutorial problems to the class.
3. Group assignment:

The report should be in the following format:

I.
Title
II.
Objectives
III.
Introduction
IV. The assignment required by the question
V. Conclusion
VI.
References (if any)
4. All assignment should be submitted in accordance to the deadline given by the lecturer.
Marks will be deducted for the late submission of assignments and tutorial.
5. Students are expected not to copy other students tutorial answers or assignments.
Miscellaneous.
1. Students must wear proper attire to class
2. Students must not wear baseball caps or hat during class
3. Explicit and improper mannerism are prohibited (e.g too revealing)
4. Hand phones must be silent at all time during lecture and tutorial. If the students need to
answer calls, they should do it outside the class.
Prepared by

Checked by

Approved by

Name

Selvavishnu

Daneshwaran

Dato Edmond Chai

Post

Lecturer

Head of Lecturer

Chief Executive

Date

18/3/2015

20/3/2015

21/3/2015

Signature