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Quick Start Guide Initial Setup (Hybrid)

INTRODUCTION
This document is designed to instruct you on the basic setup of your Hypermedia GSM
gateway, from out of the box and powering up, to getting the unit successfully connected
to your local LAN and ready to be accessed remotely and further configured according to
specific site requirements. Below are the topics covered.
** If you are unsure about any of the steps covered in this guide, please call the
support team a call on 0900 111 2222 and they will be happy to help **

CONTENTS
Introduction ................................................................................................... 1
Contents........................................................................................................ 1
Upacking the Unit ........................................................................................... 2
Installing The Management Software ................................................................. 2
Adding Your Unit to Server List ......................................................................... 3
Setting the IP Address of the Unit ..................................................................... 3
Removing and inserting GSM cards .................................................................... 6
Understanding Port & Sim Positions ................................................................... 7
Installing Sims ............................................................................................... 7
Setting Up Remote Access ................................................................................ 8
ISDN Quick Start Guide ................................................................................... 8
Contacting Technical Support............................................................................ 8

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UPACKING THE UNIT

1.

Unpack the main unit and remove all outer packaging.

2. Place in a dry and cool environment and near a standard UK power outlet.
3. Unpack the white accessory box(es) and check contents. Contents should be the
following :a) Software CD containing management tool and assorted manuals
b) 1x magnetic antenna for each GSM card in the gateway
c) 1x Ethernet cable (straight through)
d) 1x UK kettle lead (standard UK power lead)
If any of the above items appear to be missing, please call support on 0900 111 2222
1. Connect the kettle lead and power up the unit

INSTALLING THE MANAGEMENT SOFTWARE

In order to install the management software, you will need a PC based system running
Win XP or Win7 with at least 1GB of memory and 20Mb of hard-drive space.
Insert the cd into the laptop/desktop to be used for management of the GSM gateway.
The installation process should begin
automatically. If it does not, browse to the cds
contents and double click the HMCHyperSMSx.x.x.exe file where x.x.x is the
version number. The install should now begin.
Follow the on-screen instructions to complete the install of the admin tool. You should
now have the Hypermedia

icon on your desktop.

Double click the icon and you

will be presented with the following list to

choose from :From the list double click the server list icon. This
will display the server list management screen
containing all defined gateways. For now it will be
blank.
Lets add a gateway now !

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ADDING YOUR UNIT TO

SERVER LIST
Click the add link contained in the
title. Please note that adding units
using the Firefox browser will not
work. Please use IE6 or later. Next will be presented a box of fields where the
various gateways details can be defined.
Address: This is
the local LAN
address of the unit
the default is
192.168.0.2
Port: This is the admin port for the unit. Leave as 8878
ID: Usually a numerical value such as 001 but not required.
Pass: The default password for the unit is hypergateway
Comments: You may define the units purpose, for example enter SMS gateway
Save as: Will be the server name seen in the example blow. A logical name such as
your company name is sufficient. Now click save to add unit to the server list.

The server list entry should be like the above example now allowing the new IP address
of the GSM gateway to be set.

SETTING THE IP ADDRESS OF THE UNIT

For this section a Laptop with the management
software pre-installed to be connected directly to the
LAN 1 port on the RO card in the gateway (pictured
left). The port is auto sensing so a x-over cable is not
required.
Connect your laptop LAN port to the gateways LAN
1 port with a standard straight through Ethernet
cable. Set the laptop to aquire an IP address via
DHCP. The laptop should be given an IP in the
192.168.9.0 subnet. Browse to http://192.168.9.254
(This is the default IP of the RO card which is in effect
an internal router).

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Setting the IP Continued - Direct Connection to PC

Laptop 192.168.9.x on DHCP

Lan 1 192.168.9.254

Standard Ethernet cable

Assuming the computer is set to DHCP and has been given an IP in the 192.168.9.0
subnet via the RO
cards LAN 1 port,
the log-in screen for
the RO D-Link router
will now be displayed
(pic below).
Log in using :U/N admin
P/W hypergateway
The D-link router main screen will now be presented. Click on the maintenance tab on
the title bar.
At the bottom of this
screen is the remote
management section.
The default IP will be
similar to the one shown
below. Whatever IP
appears in this section,
it needs to be set to
0.0.0.0 . This will allow
remote/local connection
to the unit by the RO
cards WAN port. Click
save settings.

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We will now need to set the LAN address of the unit. Click on setup from the title bar
then on internet setup on the left hand side. The screen below will be presented.

Click on manual internet connection setup highlighted in red.

The routers IP configuration screen will now be presented:Enter the required IP
address, subnet mask,
default gateway and DNS
server details in the
relevant boxes.
Click save settings
highlighted in red.
Connect the RO cards
WAN port to the LAN.
The unit should now be
accessible via the
management tool for
further configuration.

If the IP address of the unit requires changing after this point, browse to the IP
address you have given the unit on port 8080. For instance
http://192.168.1.100:8080 This will take you back to the router configuration
screen where the new IP details can be set.

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REMOVING AND INSERTING GSM CARDS

It is essential GSM cards are removed and inserted in the correct manner, or damage
could occur to the card itself, or to the units chassis/back-plane. The following section
will explain and illustrate the correct method.

**GSM cards and ONLY GSM cards can be removed while the gateway is
powered up. Removing any other may cause permanent damage to the unit **
1. Ensure screws
are loosened at
both ends of the
card.
2. Push in the

When
inserting a
card, ensure
it is lined up
and running

black pads and

in the red

open the grey

guides.

levers outward.
The card should
pop out slightly.
Remove it.

When the
card is
almost in,
push either
end with

Ensure antenna cables

are disconnected
before removing a GSM
card.

your thumbs
then push
both grey
levers
inward to
lock the card
in place.

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UNDERSTANDING PORT & SIM POSITIONS

Each of the GSM cards has 4 GSM modules/ports that can each hold up to 4 sims giving
you a max of 16 sims per card. Position 1 sims for all 4 ports are in the front of the
cards, while positions 2 to 4 are held on the inside of the cards usually hidden inside the
unit.
The picture to the right

Module 1

illustrates the module and sim

Posns 2-4

position layouts. These are

important to understand, as a
messy sim deployment can
affect the efficiency of

Module 2

operation and also slow down

support if required.

INSTALLING SIMS
An important rule of thumb is
to always fill up the sim

Module 1
Position 1

position 1s first before moving

onto positions 2-4 for any
given port/module. This will
ensure the most efficient/even
spread of sims per port.

** Keep it equal, keep it

Module 2
Position 1

efficient !!! **
Antenna Connection
With all of the cards fitted with
sims it is now time to connect up the antennas. The antennas are mag-mount and
require a metallic surface to sit on for the best performance. Please leave at least 9 of
space between them.
Connect up each antenna to each GSM card.

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SETTING UP REMOTE ACCESS

Hypermedia gateways require several ports forwarding through your firewall/router
which are listed below:-

Forwarded Ports (All TCP)

80 Cannot be port translated
22
8878
63333
For remote access via an external Natd IP address, the above ports should be
forwarded from the external IP address to the internal LAN address of the Hypermedia
gateway in the firewall/router configuration.

ISDN QUICK START GUIDE

If required you will also find a voice setup guide in the box covering dedicated & passthru ISDN setup. Please complete all steps contained in this guide before attempting the
ISDN guide.

CONTACTING TECHNICAL SUPPORT

You are now ready to contact the technical support team on 0900 111 2222 who will
finish off the configuration for you. Please have the following details to hand:1. Refresh date for your airtime (when your SMS allocation resets)
2. SMS cap per sim
3. Sim install positions used (ports and positions)
4. IP connection details

Packetmedia Ltd Contact address

Packetmedia Ltd
Enterprise House
Block F Unit 4
Trentham Business Quarter
Bellringer Road
Trentham Lakes South
Stoke on Trent
Staffs
ST4 8GB
DG 14/05/12

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