InSTEDD Innovation 

Lab(Cambodida)

Channe Suy 
Channe Suy – Product Manger
Product Manger
channe@instedd.org
 About InSTEDD
About InSTEDD
‰ InSTEDD Mission:
Develop technologies for early
detection and rapid response to 
diseases and disasters
diseases and disasters.

‰ Work with existing and new idea

‰ Follow partner’s priorities 
eg. Government
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‰ Develop and test ideas
together
 Building Local Capacity: Phnom Penh 
Innovation Labb
2 years running in Cambodia
2 years running in Cambodia
Requirements are best  Establish local team that can 
understood by local  design systems with end 
constant dialogue users

All technologies go obsolete 
ll h l b l
or need maintenance
Technologies need to 
integrate with existing  Train in interoperability and
efforts and strategies
Local team builds
l b ld modular, 
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open source systems, train 
in QA; build local tech 
capacity & network
 
architecture. Extend 
existing apps.
 Working with Cambodian Government
Working with Cambodian Government
‰ Cambodia CDC
ƒ Grassroots needs within national priorities
ƒ Deploy GeoChat for Rapid Response Team
ƒ Nation‐wide deployment in 2010

‰ National Center for HIV/AIDS (NCHADs)
National Center for HIV/AIDS (NCHADs)
ƒ Appointment Reminder for continuity of treatment
ƒ Extended the current OI/ARV system
Extended the current OI/ARV system
ƒ SMS appointment reminder to Home Based Care
ƒ Integrates with existing Medical Record System
ƒ Designed locally with appropriate remote support
GeoChat Deployment in Cambodia
GeoChat Deployment in Cambodia
‰ Pilot test to Cambodia CDC for RRT communication
ƒ Grouping Head of PHD and National level

‰ Agreement with telephone company 
Agreement with telephone company
ƒ Provide toll free short number to send and receive, free SIM 
cards

‰ Roll out to provinces when the National Gateway is set up (feb)

‰ Users come up with new uses for GeoChat – beyond paper 
processes
 Challenges from the field
Challenges from the field
‰ Lack of basic SMS skills at grassroots level
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‰ Limited english knowledge
‰ Limited support of Khmer Unicode in mobile devices

Opportunity:
Improve field reporting of structured data in a low‐capacity, 
low‐training
low training and reliable way
and reliable way
“Magic Wheel” 
‰Field staff uses the wheel to generate a code
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‰Code has error detection and resiliency built in
‰Send the code via SMS or Interactive Voice Response(IVR)
‰Automatically extract structured data from the code
‰Automatically extract structured data from the code
 Thank you !
Thank you !

http://instedd.org
channe@instedd.org 
h @i dd

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