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Legacy, Dhanmondi, Dhaka-1205
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Nagar, Dhaka-1207.
Phone: +88-02-9664723
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Email: jagat@comjagat.com (Computer Jagat)
admin@comjagat.com (Comjagat Technologies)
Website: www.comjagat.com
www.ecombd.net/
Foreword
It gives me immense pleasure to note that The Monthly
Computer Jagat (The first and the largest ICT Magazine of
Bangladesh) has taken the imitative to publish the e-Commerce
directory. I am also happy that it is the first ever e-Commerce
directory in the country.
We, at Computer Jagat, are always trying our best to promote
and develop the ICT Sector of the country. In the past, we took
many pioneering initiatives and we will continue to do so for
the benefit of our people.
E-Commerce is a thriving sector. It can contribute to our GDP
growth as well as improving the lives of common people living in
cities and rural areas alike. Realizing the importance of this field,
Computer Jagat, along with the then Ministry of ICT (MOICT)
and District Commissioner (DC) Office, Dhaka organized the
first ever e-Commerce Fair in Bangladesh in February 2013. After
Dhaka, we organized e-Commerce fairs in Sylhet, Chittagong,
London (UK) and Barisal.
I am very happy to note that there has been tremendous growth
in activities in this sector in the last 18 months. This directory
itself is an evidence about the growing interest in Bangladesh
about e-Commerce. Like others in this sector, we at Computer
Jagat are very optimistic about the future.
When there is something for the first time, naturally, there
will be some problems and inadequacies. So, I request the
readers to understand this matter. We hope to improve in our
future editions. We welcome any suggestion and advice for the
improvement of this directory.
I like to thank everyone who worked very hard to publish this
directory.
Table of Content
Table of Content
The Monthly Computer Jagat
05
07
08
e-Commerce in Bangladesh
13
22
34
Bijoy Digital
38
e-Commerce sites
39
Classified websites
65
Web hosting
69
Bank 75
Cards 83
Courier Service Companies
87
91
95
Freelance Sites
99
Computer Jagat, at its very start, initiated the movement of reaching the computer to mass people.
Computer Jagat has opened the golden doors of unlimited prospects for the deprived people of
the country.
It was the first that strongly demanded the tax-free computer to reach every households of the country.
It has played the key role to make the policy makers conscious about computer technology.
Computer Jagat is the first to organize computer and multimedia exhibition in the country to aware
people about computer.
Computer Jagat is the first to organize programming contest to create skilled and trained manpower in
the country.
Computer Jagat has put up the talent children like Misho, Swachchho and Uchchhas in front of
the nation.
Computer Jagat is the first to start honoring the celebrities in computer arena.
Computer Jagat strongly put up the demand for initiating computer education in school level.
Computer Jagat has taken an initiative, first of its kind in the country, to involve rural people with new
technology.
Computer Jagat has long been demanding strongly for a Bangla computer code and an ideal key-board.
Computer Jagat, for the first time, has informed the nation about the prospect of data entry, software
export, Y2K problems, call center, medical transcription and Euro money conversion.
In a bid to modernize the telecommunication sector, Computer Jagat is the first to aware about the
importance of cell phone and fiber optic cable.
Computer Jagat is the first to observe the Internet Week to popularize the Internet technology.
5
We want computer at peoples hands- with this slogan, Computer Jagat started its journey 23 years ago. In
this long journey, Computer Jagat so far has played a catalytic role in the development of the ICT sector of
Bangladesh. A short list of its activities and achievements is given below:
Computer Jagat for the first time organized a number of press conferences on different issues to
aware people.
Computer Jagat was successful in creating enthusiasm among youngsters through organizing computer
study circle, quiz, game projects etc.
Computer Jagat is the first to introduced the non-resident Bangladeshi talents before the nation.
For the last 18 years, Computer Jagat has been the pioneer to let the readers know about the latest
additions in the field of ICT. It also appealed to the national dailies to come forward as well.
It is the first one, which demanded for the countries own super computer and satellite space station.
It has added a new dimension in the publication through bringing out eight books on computer for
the laymen.
Computer Jagat is the pioneer to introduce BBS service in the country, which is free of cost, to protect
the rights of the computer users. Apart from this, it has also been publishing a number of articles on PC
buying counsel, taking care of PC, PC up gradation, Virus alert, hassle of PC buyers, etc. on a regular basis.
Computer Jagat first raised the issue of computerization in land management, law and judiciary in order
to ensure proper justice.
Computer Jagat is the pioneer to inform the nation about the digital divide, implementation of
e-governance and peoples responsibility.
Computer Jagat is the pioneer to associate international organization like USAID funded JOBS in
organizing programming contest.
Computer Jagat was selected as Official Media of BCS Computer Show 2002 for its historical contribution
and large infrastructure.
The young and as well as the older members of Computer Jagat have been rendering tireless effort with
firm commitment to play the pioneering role in the ICT movement.
In February 2013, for the first time in the country, Computer Jagat, the leading ICT magazine of Bangladesh,
under the supervision of Dhaka DC Office, organized the first fair on e-Commerce. The three-day fair took
place from February 7 to February 9 at the premise of Begum Sufia Kamal National Public Library. The
slogan of the fair was- Festival for buying and selling at your premise. A total of 31 public and private
e-Commerce organizations showcased their products and services at the fair. Though first of its kind, the
fair was huge success attracting eighty thousand visitors. Computer Jagat also did live webcast of the fair
which was seen by more than fifty thousand people in Bangladesh and abroad.
After the success of e-Commerce Fair in Dhaka Computer Jagat organized two more fairs in Sylhet and
Chittagong. A total of 45 organizations participated in the Sylhet fair attracting thirty thousand visitors.
In the Chittagong fair a total of 51 organizations participated.
After three successful e-Commerce fairs in the country. Computer Jagat, ICT Ministry (currently Ministry of
Post, Telecom and Information Technology) and Bangladesh High Commission London jointly organized
the first international e-Commerce Fair. The three-day UK-Bangladesh e-Commerce Fair will be held
during September7-9 at Millennium Gloucester Hotel in Central London. Dr. Dipu Moni, the then Minister
of Foreign Affairs Bangladesh inaugurated the fair. 19 organizations from Bangladesh and 13 from the
UK participated in this fair. The UK-Bangladesh e-Commerce also repeated the success of previous fairs.
Many Bangladeshis living in London and people of London came to visit the fair.
Abdul Kader was born on December 31, 1949 and died on July 3, 2003.
He lived for 53 years 6 months and 3 days and it becomes clear after his
death that he wanted to make his life something that other would strive
for. Abdul Kaders father, Late Abdus Salam, was the first permanent
resident Dhaka Lalbagh Nobabgonj 6 Hossain Uddin Khan Lane. Abdul
Kader was born in a middle-class family and was the youngest among
three borthers and three sisters. He is survived by his two sons, wife
and numerous well-wishers and friends. His elder son, Md. Abdul Wahed
Tomal is the Technical Editor of Computer Jagat. His youngest son, Md.
Abdul Wajed served as writer and editor in the magazine. Md. Abdul
Kader was the youngest among his siblings. Two of her sisters and the
eldest brother are still alive. All of them lived in their own residences in
Dhaka. In 1976, he was married to Nazma Kader. Nazma Kaders father
lived in Ramerkanda village in Kearniganj. He was an honest government
employee. He worked in customs. All his six sons and four sisters were
well educated. Nazma Kaders brothers are- Barrister A. K. M Shafiuddin,
Professor of Dhaka Medical College Dr. A. K. M. Rafiq Uddin (Retd.), Dr.
Asrafuddin, Professor of Bangla, Jahagirnagar University, Aftab Uddin,
lecturer of Philosophy at Ispahani College, Jamal Uddin Mahmud,
resident of USA, and Moinunddin Mahmud Swapon, Associate Editor of
Computer Jagat. Of the four sisters of Nazma Kader, one is an Engineer
while another is a graduate. The other two sister were married at
young age.
Abdul Kader passed SSC in 1964 from Dhaka West End High School,
Dhaka and H.S.C in 1966 from Dhaka College. He did his B.Sc. from Soil
Science from Dhaka University and M. Sc. in 1968 and 1970 respectively.
He also took different training such as personal management course
from Dhaka BMDC, World Bank Computer Management course from USA,
Development administration training from BPTC of Savar. He also took
training on 20 computer application progarm and few programming
languages. On October 1 1972, Abdul Kader joined as a lecturer at
Shaheed Suhrawardi College. Back then it was private educational
institution. It became public institution on October 31, 1984. He served
as a lecturer in the college till July 8, 1992. He was then promoted to
Associate Professor. He then worked till August 2, 1995. He was then
transferred as Associate Professor to Patuakhali College.
e-Commerce In Bangladesh
e-Commerce In Bangladesh
Computer Jagat is always keen to see that ICT can bring change and improvement
to our day to day activities. Computer, Internet and mobile phone are not for just
technical persons but for everyone. Now, even an illiterate person can send money
to their relatives in village through mobile phone. We hope that e-Commerce will
also bring same benefit for everyone. Then we will be able to ensure maximum
use of Union Information and Service Centres (UISC).
It is sad but true that still the e-Commerce activities are confined in large cities.
Union Information and Service Centres (UISC) give us hope in this regard. We at
Computer Jagat envision the time when anyone living in any village will be able
to just go to the local Union Information and Service Centre (UISC) and order any
product through the UISC agent. We also dream that e-Commerce will generate
huge revenue for the postal service companies both in public and private sector.
In fact, e-Commerce will generate many new jobs in Bangladesh. It will add more
values to banks, webhosting companies, courier service companies etc. The
current GDP growth rate in Bangladesh is around 6%. If we want to increase this
growth rate then we surely need to ensure more flows, circulation and movement
of money.
Online transaction will surely help in this regard. If we spend just 10 minutes a day
counting money that does not look to be too much time. However, if 10 million
people spend 10 minutes a day then it becomes 100 million minutes of work time
a day. Thus, the growth of e-Commerce will help our economy in every way. We
should take this matter seriously simply because in the short term, it can create
many new jobs for all kind of people.
The growth of e-Commerce will result in creating more jobs for web developers and
e-Commerce Directory 2014
It is the Asian decade for this sector and China has already emerged as the market leader
surpassing USA. In India, e-Commerce is growing rapidly too. Things look bright for other
regional countries in South Asia and ASEAN countries too. Vietnam has decided to observe
Online Shopping Day this year. There is no doubt that the future of e-Commerce is in Asia.
Japan and Korea are two countries where internet penetration is very high and people
there like to spend money online. Many government services are carried out online there.
Rich and developed countries like USA, UK, Germany and France adopted e-Commerce
long ago and they have got the benefit. The ordinary people living in those countries are
already aware of the benefit and importance of e-Commerce. There is no need to push
them or force them. E-Commerce is contributing to their GDP growth in a positive way.
Bangladesh simply cannot afford to neglect e-Commerce. E-Commerce, in its limited form,
started in Bangladesh from 1998-99. However, there was no law for online transaction that
time. Nothing changed for a decade and then from 2009-10 things started to move. Still,
we have a long way to go to make the best use of this field. We did not join the internet
super highway at the right time and paid a huge price for it. The same can be said for
mobile phone too. As far as e-Commerce is concerned, we already have wasted a lot of
time. So, we cannot afford to neglect this anymore.
In Bangladesh, in recent times, we have noticed increasing popularity of Facebook
commerce
(f-commerce) and mobile phone commerce (m-commerce). This is a positive sign. There
are around 5-10 million Facebook accounts in Bangladesh. This number will increase
9
It was in early 2013, some companies contacted Computer Jagat about preparing an
e-Commerce directory. The companies that were working in this field were somewhat
scattered and they felt the need of getting connected. E-Commerce fair was a good way
to ensure the participation of the companies involved in this field. However, after the fair
was finished, the people involved in this field found it difficult to contact with each other.
So, a directory could solve this problem.
significantly within just 2-3 years. With a population of 160 million, there is always room
for growth for Facebook. Many small companies and individuals are using Facebook to
promote their businesses. Often, they display their products in their Facebook pages,
mention the price and provide contact addresses. The interested consumer contacts them
and they send the product. Cash on delivery is often the preferred payment method here.
Clothes, food items, different services are among the popular items sold via f-commerce
in Bangladesh now.
According to BTRC, at the end of July 2014, the number of mobile phone subscribers
in Bangladesh was 116.871 million. The number of mobile internet users is 37846.096
thousand. So, there is a big market out there and its potential still remains largely
untapped. Mobile phone companies provide value added services. Sending of money
through mobile phone is very popular in the country. It has become popular to all kind of
people- rich and poor,
educated and uneducated, urban and rural etc. It shows that people in Bangladesh are
getting used to use their mobile phones as a medium of sending and receiving money.
This segment of e-Commerce will continue to grow for sure.
E-Commerce, F-commerce, and M-commerce - these three things are related with each
other and they should be included under the broad umbrella of e-Commerce. If they are
considered separately, then developing them will become difficult. In fact e or electronic
is a broad term and can surely accommodate Facebook and mobile phone under it.
Together, they occupy a commendable market size and this market is growing all the time.
This directory was prepared with the goal of unveiling it during Dhaka E-Commerce Fair
2014. So, time was an issue. We have tried our best to cover all the companies related to
e-Commerce sector in Bangladesh. Many companies listed here provide online shopping
services. We have also listed some banks because they provide card services. You can find
some web hosting companies as they provide domain name and hosting services. This is
important for any website to sustain. Then, there are some courier services too. We also
have listed online advertisement platform and payment gateways.
We will describe the roles of these segments in providing e-Commerce services a little
later. Now, let us talk a little bit about collecting information of the directory. We collected
the names of the companies through several sources. Some of them took part in different
e-Commerce fairs. Some of them provided advertisements in newspapers and Internet
and we collected their names. We also found some names in blogs and forums.
Finally, we did an extensive search in internet via Google and collected the names and
website address. From the websites of these companies, we collected their contact
information like physical location address, email and phone number and some description
about the company.
e-Commerce Directory 2014
10
After listing the names of companies, we moved into second step. We sent emails to each
and every one of them. In the email, we included the information about the company in
the form that we are going to put in the directory. Many of them replied and let us know
that we did the right job. Few of them sent us the edited information. We also tried to call
the companies by telephone to verify the accuracy of the information. We took two-step
verification process.
Thus, we tried our best to ensure the authenticity of the information we have put here. Of
course, this is the first initiative and first edition of the e-Commerce directory. So, obviously,
it is just the beginning and a simple step in putting all the information of the e-Commerce
sector in Bangladesh. In future editions, we will add more content, more information,
more companies and stats. This is just the beginning of our endeavor to compile all the
information related to the e-Commerce sector of Bangladesh.
The first computer came in Bangladesh in 1964. Hardly anything changed until 1998 when
the government removed tariffs on computer accessories. Suddenly, prices of computers
dropped significantly and many people could afford it. The same can be said about mobile
phones too. Even in 1996, cell phone was so expensive that even middle class people
could not afford it.
The same can be said about e-Commerce too. The full power and potential of e-Commerce
has not been unleashed yet. It is like a sleeping giant. Within just one decade, e-Commerce
will emerge as a bigger sector compared to mobile phone and computer market. With
the growing popularity of e-Commerce, we will see that the idea of e-business spreads to
every sector in the country. Without e-Commerce being a part of daily life for all the people
in our country, the dream of achieving Digital Bangladesh by 2021 will remain incomplete.
The Digital Bangladesh vision of the current government is a positive program and all the
people appreciate this vision. One of the main goals of this vision is to bring the blessings
of ICT to the lives of ordinary people all over the country. E-Commerce is the right tool for
achieving this goal. This sector needs proper support from the government.
Finally, we like to thank everyone who supported us preparing this e-Commerce directory.
We also like to thank the sponsors and advertising companies who generously supported
us. Without this support, this directory would have remained just an idea or a dream.
11
Since it is the first edition of the e-Commerce directory, it is natural that there will be
some mistakes and it is not complete. Still, it is a bold step and it shows that the market
for e-Commerce in Bangladesh is growing and becoming matured. The government
has to support this growing sector. The media and journalists also need to support the
e-Commerce sector. Public awareness has to be created about the enormous potential of
e-Commerce in Bangladesh.
E-Commerce is already quite popular in Bangladesh and it is only increasing. Compared to other countries of
the world, E-Commerce came at a later stage in our country but it grew very quickly.
History of E-Commerce:
E-Commerce or Electronic Commerce is closely related to computer and Internet. If we want to talk about
the history of E-Commerce in Bangladesh, then we also have to talk about the history of computer and
Internet this region. In 1853, the British established telegraph service in India. After one hundred year, Pakistan
Telegraph and Telephone board was established. Radio came to Bangladesh in 1939. Television came in 1964
and Bangladesh got its first computer that same year. Atomic Energy Commission of Bangladesh brought the
first mainframe computer IBM-1620. This model had transistor, magnetic disk and magnetic core.
Bangladesh Agricultural University was the first educational institution in the country to use a Radio Shack
TRS-80 64K model computer. The model is still preserved in Agriculture Museum. The use of computer was
very limited because of large size and higher cost.
Computer started to become popular in the late 1980s. The printing and publication industry embraced this
technology. Publication cost decreased significantly.
Throughout the 90s, use of computer only grew. Some of the major milestones of this decade were:
Internet came to Bangladesh in 1993. Initially, it was Unix-to-Unix Copy Protocol (UUCP) e-mail. They
were replaced by Internet Protocol accounts in 1996. In June 1996, the government decided to allow
private companies to act as Internet Services Providers (ISPs) using VSATs.
From 1996, Computer was also being introduced as a subject in secondary level education. Subjects like
Computer Science, Computer Engineering became very popular. In addition, numerous organizations
were offering short courses or one year diploma course.
In 1998, the then government of Bangladesh removed all types of tariffs from computer.
Bangladesh Computer Council and Bangladesh Bureau of Statistics conducted a survey which revealed that
there 78,000 PCs in the country by the end of 1998 with more than 120,000 licensed software. Dhaka had the
highest concentration of computer (72%).
12
e-Commerce In Bangladesh
From 2000 to 2008, the E-Commerce sector observed slow growth. There were few E-Commerce websites but
there were no system for online transaction which is the first condition for E-Commerce. In addition, high cost
of Internet and lower penetration meant that few people knew about these sites. According to Bangladesh
Bank, payments and transactions by credit cards were nearly Tk11 billion in June 2008; one of the lowests in
the world.
The country had only about 400,000 credit card holders at the end of June 2009. From 2008, things started
to look bright as Bangladesh Bank took various initiatives including implementation of e-Payment Gateway.
Online money transfer from online of a client to his/her another account in the same bank
Collection of money from/to buyers bank account to sellers bank account for Purchase/sale of products
under e-Commerce system transaction via internet using credit cards in local currency.
Another major incident of 2009 was introduction of WiMax internet in Bangladesh. It became quite popular
in the country.
After opening up online transaction, the outsourcing sector of Bangladesh observed rapid growth. In
2010, Bangladesh made it to the list of Top Outsourcing Country of GARTNER Inc. (www.gartner.com).
Elance and Odesk are the two most popular sites for freelancing jobs. Many Bangladeshi freelancers also
use these two sites. In 2013, Bangladesh was ranked 7th and 8th on the list of 180 countries in Elance
and Odesk. In 2012, there were only 2,42,268 registered freelancers from Bangladesh which increased
to 3,62,948 in 2013. By the first quarter of 2014, Bangladesh has a total of 3,87,114 freelancers. Between
2010 and the first quarter of 2014, a total of 435, 249 jobs had been awarded to Bangladeshi freelancers.
SEO, Wordpress, PHP, HTML, CSS, Data entry, MySQL, Internet research, social media marketing, and
Adobe photoshop are some of the top paying skills for Bangladeshi freelancers.
Payza:
However, bringing in money online from abroad was quite hectic for the freelancers back then. Hence,
Bangladesh Bank gave permission Online Payment Gateway Service Providers (OPGSP) to operate in this
country. Under this initiative, Alertpay started its operation in 2012. Initially, Payza started as Alertpay. In
13
e-Commerce In Bangladesh
partnership with Bank Asia and Casada Technology, Alertpay showcased its service at BASIS Soft Expo 2012.
Later, in October that year, the company rebranded itself as Payza for the name Alertpay was causing confusion
among people. Within a week of its launch, Alertpay got 21,000 new members and continued to grow rapidly.
e-Commerce In Bangladesh
The year 2013 had been an important year in the history of E-Commerce in Bangladesh. Some important
things happened this year that would have a long lasting effect in the E-Commerce sector.
First, Bangladesh Association of Software and Information Services (BASIS) and Bangladesh Bank jointly
observed E-Commerce Week for the first time in the country. From January 5 to January 11, there
were four roundtable discussions, two seminars, one technical session, special awareness program at
Dhaka University and a special promotional campaign at Bashundhara Shopping Mall . Supported by
ICT Business Promotion Council, the inauguration ceremony of E-Commerce Week took place in The
Westin Hotel on 5 January, 2013. Governor of Bangladesh Bank, Dr. Atiur Rahman, was the chief guest
of the ceremony. The theme of the week was Shop Online: Anything. Anytime. In his speech, Dr. Atiur
Rahman said that there were 4.6 million debit and credit card holders in the country and 3 million mobile
bank accounts.
Dhaka E-Commerce Fair 2013: In February 2013, for the first time in the country, Computer Jagat, the
leading ICT magazine of Bangladesh, under the supervision of Dhaka DC Office, organized the first fair
on E-Commerce B-evwYR gjv 2013. The three-day fair took place from February 7 to February 9 at the
premise of Begum Sufia Kamal National Public Library. The slogan of the fair was- Festival for buying
and selling at your premise. (kvMvb: Ni em KbvKvUvi Drme). A total of 31 public and private E-Commerce
organizations showcased their products and services at the fair. Though first of its kind, the fair was huge
success attracting eighty thousand visitors. Computer Jagat also did live webcast of the fair which was
seen by more than fifty thousand people in Bangladesh and abroad.
E-Commerce Fair in Sylhet and Chittagong: After the success of E-Commerce Fair in Dhaka Computer
Jagat organized two more fairs in Sylhet and Chittagong. A total of 45 organizations participated
in the Sylhet fair attracting thirty thousand visitors. In the Chittagong fair a total of 51 organizations
participated.
UK-Bangladesh E-Commerce Fair: After three successful E-Commerce fairs in the country. Computer
Jagat, ICT Ministry (currently Ministry of Post, Telecom and Information Technology) and Bangladesh
High Commission London jointly organized the first international E-Commerce Fair.
The three-day UK-Bangladesh e-Commerce Fair was held during September7-9 at Millennium Gloucester
Hotel in Central London. Dr. Dipu Moni, the then Minister of Foreign Affairs Bangladesh inaugurated the
fair. 19 organizations from Bangladesh and 13 from the UK participated in this fair. The UK-Bangladesh
e-Commerce also repeated the success of previous fairs. Many Bangladeshis living in London and people
of London came to visit the fair.
International credit card use: Third, Bangladesh Bank gave permission to buy products and services
online using international credit cards. Buying products and services from abroad using credit card is an
important aspect of E-Commerce but it was not possible for the Bangladeshi international credit card
holders. In May last year, Bangladesh Bank gave permission to buy products from abroad via international
credit card.
14
15
Pakistan
10.0%
10
Bangladesh
6.3%
Another
big
reason
behind
E-Commerces
popularity
is
that
it
Explore more
saves
time
and
energy.
Large
number
Sources include: World Bank
Feedback
of people lives in few big cities and
there are not enough roads for
transportation. As a result, there are frequent traffic jams and people spent long hours in the streets. Added
with it, the hot and humid weather, the smoke of the vehicles simply drain ones energy. This whole situation
becomes more complicated during the month Ramadan which is also the biggest shopping season of the
country. With E-Commerce, one can easily shop from his/her house and avoid all these hassles.
1995
2000
2005
2010
(Source: http://www.telenor.com/wpcontent/uploads/2012/03/Towards-aConnected-World-1MB.pdf)
0%
Pre 2010
2010
2015
15
2020
e-Commerce In Bangladesh
1990
40
20
0
Pre- 2010
2010
2015
(Source: http://www.telenor.com/wpcontent/uploads/2012/03/Towards-aConnected-World-1MB.pdf)
2020
129
100
e-Commerce In Bangladesh
50
(Source: http://www.telenor.com/wpcontent/uploads/2012/03/Towards-aConnected-World-1MB.pdf)
0
Pre- 2010
2010
2015
2020
BDTB
128
Pre- 2010
2010
2015
16
2020
(Source: http://www.telenor.com/wpcontent/uploads/2012/03/Towards-aConnected-World-1MB.pdf)
The study also revealed that rural people will also benefit from internet. They will get various services and they
will have access to information. It will also improve the economic condition.
Leveraging the Internet enables service
provision to wider area at same/lower cost
Rural
Urban
Healthcare
Education
Govermment
Traditional mechanisms
for delivery of services
Delivery by
wireless Internet
records
Banking
Remittances,
etc.
Urban
Rural
(Source: http://www.telenor.com/wpcontent/uploads/2012/03/Towards-aConnected-World-1MB.pdf)
This study clearly shows that E-Commerce can be a major driver of economic growth. In the 90s, the RMG
sector brought major economic changes in the country. It helped create jobs for many poor people. In the
same way, with proper impetus from the government, the E-Commerce sector can be as big as the garments
sector creating jobs for thousands of educated people in the country.
During the Ramadan and Qurbani Eid, thousands of people living in big cities head for villages to celebrate Eid
with their relatives. They buy tickets for trains, buses, steamers waiting for hours in long queues.
To reduce the hassle, Bangladesh Railway introduced E-ticketing system and it became very popular.
According to newspaper reports of 2013, 25% of the tickets sold every day by Bangladesh 25% were sold
through e-Ticketing and all the e-tickets are always sold out.
A BRAC Bank official said that since 2011, his organization observed sales of nearly 30,000 e-tickets through
Visa or Master Card during Eid Festivals. Aside from the festivals, 18,000-21000 tickets are being sold each
month.
This year, bus tickets were also sold online. BusBD (www.busbd.com) sold thousands of bus tickets online.
SME and E-Commerce: In Bangladesh, 90 per cent of the private sector enterprises are SMEs. 70-80 per cent of
non-agricultural workforce is working in the sector. The SME sector observed major growth in the 90s. Since
then, this sector played a significant role ensuring economic growth, poverty alleviation, job creation. Around
6 million SMEs employ 31 million people. SME accounted for 25% of our countrys GDP in 2012. There are
numerous light engineering factories in Bogra, Jessor and Pabna. There is also the thriving poultry industry in
Gazipur and Savar. These SMEs can immensely benefit from
E-Commerce. E-Commerce would enable to promote and sell their products all over Bangladesh and abroad.
17
e-Commerce In Bangladesh
E-Ticketing:
Rural E-Commerce:
Agriculture and small and cottage industry: More than 70% of our population lives in villages. Agriculture is the
largest producing sector of the economy comprising about 18.6% (data released on November, 2010) of the
countrys GDP and employs around 45% of the total labor force. Then there is the small and cottage industry
sector spread all over the country. Spread of E-Commerce will be highly beneficial for the both agricultural
and small and cottage industries.
There are many products such as foods, crops or handicrafts that are either produced or made in specific
localities. Through E-Commerce such products can be sold nationwide and even exported abroad.
Business-to-Business (B-2-B): Two business organizations do business online. The RMG sector of
Bangladesh does B-2-B. The garments companies do business with the buyers (foreign companies) over
Internet.
Business-to-Consumer (B-2-C): There are several online websites that sells products and services. Many
companies sell their products via Facebook since it is the most popular social networking website in the
country.
Consumer-to-Consumer (C-2-C): A consumer sells his products to another consumer. Some of the
biggest and most successful Bangladeshi E-Commerce companies belong to this category.
e-Commerce In Bangladesh
Main obstacles:
Compared to other countries, Bangladesh is a late entrant in E-Commerce. Yet, this sector observed tremendous
growth within a short time. E-Commerce can be the next major driver of Economic development but there are
some issues that need to be addressed. Otherwise, this sector would never reach its full potential.
Delivering the product or service on time to the customer is probably the biggest challenge for the
Bangladeshi E-Commerce sector. Ramadan is the biggest shopping season in our country and there is
huge online sales during this season. As the Eid approaches, companies, including the courier services,
shut down as the employees go for Eid vacation. For this reason, many
E-Commerce companies cannot deliver their products to customers on time. There are no courier service
companies that deliver products 24x7x365. Developing a proper service delivery channel is a must for
the improvement of the E-Commerce Industry.
18
It is true that internet usage is increasing day by day but internet penetration is still very low in our
country. Aside from few divisional cities, there is no good Internet connection in rural areas. Even in big
cities it is impossible to have un-interrupted Internet connection. Frequent electricity outage, technical
difficulty, natural disasters like storm creates lots of problem.
High price of Internet bandwidth is also another problem. Though Bangladesh Telecommunication
Company Limited (BTCL) brought down bandwidth price significantly, regular users are yet to reap the
benefit. The government and Internet service providers must work together to make Internet more
affordable. No doubt, this will definitely increase the usage of Internet among people.
Online Banking is yet to become popular in Bangladesh. According to 2013 news reports, there were 4.6
million debit or credit card holders. This number is very small. Many card holders do not feel safe to do
transactions online. Cash on Delivery is the most popular mode of payment. The government, banks
and the financial institutions must work together to solve this problem. The good thing is, Bangladesh
Bank took various steps to digitize the banking sector as well as ensuring security for online transaction
such as setting up automated clearing house, national payment switch and Bangladesh Electronic Funds
Transfer Network (BEFTN).
Online fraud:
Online fraud is another major challenge for the growth of E-Commerce. In Bangladesh, E-Commerce is
currently an emerging sector. The entire process of E-Commerce is done through computers. Buyers,
sellers do not meet face to face. Online fraud will hinder the growth of this sector. The fraudulent activity
of one company or individual will affect the entire industry. The government and the companies involved
in E-Commerce sector should work together to introduce different laws that will provide protection to
buyers and sellers both.
Piracy:
Many companies sell products such as applications, software, songs, books and movies that are
intellectual properties. Online piracy is a big threat for these companies. There are many websites that
allow visitors download books, songs and movies for free. It deprives the producers from their revenues.
We must have strict copyright laws in place to stop online piracy.
There is no doubt that E-Commerce will observe tremendous growth in the next five years. At the same
time, mobile commerce will become the next big trend in the country. With 116 million subscribers,
mobile phone is the most popular electronic device of the country. 3G network came to Bangladesh in
2012. Already most of the country has come under 3G network coverage. Teletalk, the state-run mobile
network operator, is planning to establish free Wi- Fi zone all over the country. The company will get
financial and technical assistance from China and Russia. Under the project, Teletalk will roll out its 2G
and 3.5G network all over the country at first. In the next phase, a powerful Wi-Fi router will be installed
near the towers. These routers will cover 1.5 square miles. The Wi-Fi service will be provided for free with
an initial speed of 256kbps.
19
e-Commerce In Bangladesh
Smartphones and tablet PCs are becoming increasingly popular. Walton, the Bangladeshi consumer
electronic company, introduced smartphones at affordable prices. In addition, Chinese smartphones,
phablets and tablet PCs are quite popular. According to 2013 news report, sales of second-hand 3G
smartphones increased rapidly. Many people in Dhaka and Chittagong buy second-hand 3G smartphones
online.
Mobile Banking was introduced in the country in 2011. By December last year, there were 11.5 million
banking accounts. Currently, more than 16.7 million people use mobile banking services and it is growing
everyday and per day transaction volume reached Tk.2.84 billion per day.
Bangladesh Bank has given permission to 28 banks and a bank subsidiary to run mobile banking services.
All these are indicative of the fact that mobile commerce is going to be the next big trend.
Conclusion:
Now is the high time for E-Commerce in Bangladesh. The way RMG sector created jobs for large number of
people in the 90s and improved Bangladeshs economy, E-Commerce can do the same. The Digital Bangladesh
initiative of the current government also played a big role in this regard. In order for the E-Commerce sector to
grow, the government and the private sector must work together to remove the obstacles. If this can be done
then E-Commerce will create jobs for thousands of young educated people.
Source:
www.asiabarta24.com/front/singel/6/951
e-Commerce In Bangladesh
www.thefinancialexpress-bd.com/more.php?news_id=136287&date=2012-07-12
www.dailyjanakantha.com/news_view.php?nc=13&dd=2012-04-22&ni=93936
www.dailyjanakantha.com/news_view.php?nc=13&dd=2012-04-29&ni=94667
www.sdnbd.org/sdi/issues/IT-computer/IT_Revolution_A_Millennium_Opportunity.htm
www.sdnbd.org/sdi/issues/IT-computer/jrc.html
www.sdnbd.org/sdi/issues/IT-computer/IT_Revolution_A_Millennium_Opportunity.htm
www.suprobhat.com/?p=47630
www.atntimes.com/archives/49798
www.thefinancialexpress-bd.com/indexphp?ref=MjBfMDlfMDlfMTNfMV8xXzE4Mjc3OA==
www.bangladesh-bank.org/pub/special/dcbbd.pdf
www.bangladesh-bank.org/governor/speech/mar152012gse.pdf
http://www.telenor.com/wp-content/uploads/2012/03/Towards-a-Connected-World-1MB.pdf
http://econpapers.repec.org/paper/aiuabewps/83.htm
www.basis.org.bd/index.php/media/news_detail/38
e-Commerce Directory 2014
20
www.slideshare.net/ElanceBangladesh/outsourcing-through-marketplaces-elanceodeskseminar-at-digitalworld-2014
www.newswire.ca/en/story/925347/alertpay-beats-out-paypal-in-the-race-to-becomebangladesh-s-firstonline-payment-service-provider
http://archive.thedailystar.net/newDesign/news-details.php?nid=122869
http://archive.thedailystar.net/newDesign/news-details.php?nid=254348
http://archive.thedailystar.net/newDesign/news-details.php?nid=227330
http://bdnews24.com/economy/2014/09/10/bangladesh-bank-gets-afi-award-for-promotingmobilebanking
http://archive.prothom-alo.com/detail/news/356384
http://en.wikipedia.org/wiki/Agriculture_in_Bangladesh
http://en.wikipedia.org/wiki/Telecommunications_in_India
http://tech.priyo.com/?q=news/2014/1/02/23279.html
http://earntricks.com/dailynews/744
http://sbdnews24.com/news/1318
http://ecommerceweek.org/day1.html
e-Commerce In Bangladesh
http://blog.comjagat.com/2013/02/06/blogger/internet-29440267
21
China
China is making a huge stride in e-Commerce sector. While Asia-Pacific region is experiencing its
e-Commerce boom, China is certainly leading the way. In 2013, Asia-Pacific region recorded $383.9 billion in
business-to-consumer (B2C) online sales, which was only second to North America region ($431).
By the year 2015, however, Asia-Pacific will surpass North America in terms of B2C online sales, as forecasted
by eMarketer, claiming 33.4% of global e-Commerce market share. China accounts for six out of ten US dollars
spent in the Asia-Pacific region on online shopping.
The worlds most populated country will also claim more than half of Asia-Pacifics total e-Commerce sales in
2014, gradually increasing to 70% of Asia-Pacific market by 2018. In terms of growth rate of e-Commerce sales,
China has leapfrogged any individual country in the world in 2013 with an annual growth rate of 78.5%.
Annual growth rate for Chinas e-Commerce sector is expected to fall slightly to 64% in 2014, but still it would
outperform other countries. By 2015, the e-Commerce sector of China is predicted to be worth $541 billion.
China is making the best out of its huge population size (more than 1.39 billion as of 2014), as it has its own
large local market to capitalize on without having to look into other markets.
This sharp upward trend in Chines e-Commerce market started in around 2008 when the countrys e-Commerce
sector had a mere stake of 1.3% in its total retail sales.
Fast forward to 2013, Chinas e-Commerce sector accounted for 7.4% of the countrys total annual retail
sales volume and it is also expected that by the year 2020, Chinas total retail sales will depend on its online
performance up to 10-16%. Overall, Chinas e-Commerce sector grew 10 times between 2008 and 2012, and
since 2009, it has grown every year by 71% until 2013.
Chinas large population is proving to be its major strength in almost any business developed in the country so
far and e-Commerce is no exception. But for Chinese e-Commerce market, another major strength is its high
internet penetration and rapid adoption of advanced networks like 4G networks.
As per the information provided by China Internet Network Information Center (CNNIC), China has an internet
e-Commerce Directory 2014
22
user base of 618 million (up until December 2013) and the country saw 53.58 million new connections sold in
2013 alone at 45.8% penetration rate.
To put things into perspective, Chinas internet user base of 618 million is twelve-times bigger than what exists
in the UK and the number of internet users in the US is just half of what China possesses. China currently boasts
of 302 million online shoppers.
Chinese internet population (blue bars) and penetration (red line)
45.8%
42.1%
75000
38.3%
34.3%
22.6%
50000
51300
45700
38400
16.5%
8.5%
61700
56400
28.9%
29800
10.5%
21000
25000
11100
13700
2007
2008
2009
2010
2011
2012
2013
A PWC survey conducted on 900 consumers in China shows that 53% of total respondents use a PC to shop
online every week. The survey also found out that 77% of online shoppers in China shop on smartphones and
66% on tablets.
Another big factor that lies in Chinas favor is their ever-increasing size of middle class population thanks
mainly to their growing economy. Currently, around 150 million Chinese people earn between US$10 to US$
100, and the countrys total middle class size could reach 500 million within the next decade, provided that
Chinas ongoing economic development continues. It is also predicted that by 2030, China could find 70%
(around one billion people) of its total population included within the middle class category.
At present, online shopping trend is most popular among the high income population of China with more
than 5000 Yuan (above US$ 800) monthly income. However, this could change gradually with the increasing
size of middle income population. Chinas online shoppers are comparatively young with 60% being below the
30 years of age. Baidu with 63.16% market share is the countrys most popular search engine.
Cash on Delivery (COD) is still the most popular online payment method in China. Their third-party online
payment market is pretty much diverse with many players competing with each other for a chunk of market
share. Among them, Alipay holds the largest share by far with 48.7%, followed by Tenpay with 19.4% and
Unionpay with 11.2% market share.
Chinas e-Commerce market is mid-way through its maturity. So, the growth rate could gradually decline with
the market getting matured with each passing year. However, a large portion of the market is still untapped. The
market will widen further with greater adoption of internet and smartphone and uninterrupted development
of the economy.
23
2005
India
India is considered to be a potential big player in the e-Commerce business that has so far been largely
underperformed due to various obstacles including low internet penetration, low adoption of smartphone
or other mobile devices with internet access facility and lack of good logistical infrastructure. While these
problems are not yet over completely,
China: total income by band 2010 and 2020
there are apparent signs of improvements
(annual income. thousands of people)
and future potential in the Indian
US$
e-Commerce market.
Indias e-Commerce market seems to
have just passed its infancy with the
sectors total value growing more than
300 percent from US$3.8 billion in 2009
to US$13 billion in 2013. Last year (2013)
alone, the sector observed 88% growth.
As forecasted by Forrester and Technopak,
Indias e-Commerce sector is expected to
grow to $76 billion by 2021.
50+
30-50
54
15-30
5-15
0-5
313
933
433
2,388
1,619
2,085
499
112
2010
2020
Ussb
However, Business to Consumer (B2C)
sector is currently leading Indias foray
Source: Oxford Economics
into e-Commerce with online shopping
getting popular pretty much rapidly. In 2013, travel services contributed 70% of Indias total annual
e-Commerce spending.
India is the worlds second most populated country with more than 1.27 billion population. As of October
2013, the country had an internet user base of 205 million which has now reportedly reached 243 million. As
of 2013, Indias number of total online shoppers is just 20 million, a mere 10% of its total internet user base, but
it is expected to be double at 40 million by 2016.
While Indias internet penetration has increased in the recent past, the country is also experiencing a boom in
the smartphone adoption with 62% of Indias online shoppers currently using smartphone. India, at present,
boasts of 130 million mobile internet users out of total internet population, and it is predicted that mobile
internet users will account for 90% of the predicted 400 million total internet users by 2016. More than half of
smartphone users (54%) are also engaged in mobile commerce or mCommerce.
The volume of internet data usage is also increasing with the penetration of internet and smartphone in the
country. According to Bharti Airtel, mobile data traffic increased by 112% during the 3rd quarter of 2012 to
3rd quarter of 2013, while Reliance Communications announced a 116% growth of mobile data traffic for the
same period.
Coupled with smartphone users, Indias e-Commerce sector has also been boosted by the women online
shoppers. Womens presence is understandably more vibrant in the fashion and lifestyle products and this
segment saw an around 200 percent growth in 2013.
Another advantage and potential of Indias e-Commerce sector lies in the burgeoning middle class population
of the country. Indias economy is growing, so is the size of the middle class population. This growing middle
class could rule the run over the countrys e-Commerce business in the coming years with middle class
population expected to grow from todays 50 million to 200 million by 2020.
e-Commerce Directory 2014
24
Realizing the huge potential and future opportunities of Indias e-Commerce market, especially the business
to consumer sector, major online retailers are prepared to make huge investment in the market in the coming
years, despite knowing that they cannot start making profit in the near future.
Having launched their online marketplace operations in India in June 2013, Amazon.com has recently declared
that they are going to make a further $2 billion investment in their online retail business in the country. With
this new funding, the US-based online retailer is going to open five new warehouses across India, and thus,
increasing its total storage capacity to 500 thousands square feet. This way, they can offer same day delivery
for their 17 million products in many new places across the country.
About this huge, fresh investment in India, Amazon.coms Chief Executive Jeff Bezos said, With this additional
investment of $2 billion, our team can continue to think big, innovate, and raise the bar for customers in
India. At current scale and growth rates, India is on track to be our fastest country ever to a billion dollars in
gross sales.
Amazons declaration came just a day after Flipkart, the largest online retailer of India, announced that they
had raised $1 billion of funds for fresh investment in the sector to scale up their operations. It has already
become the largest amount ever raised from venture capital by an Indian IT company. Even globally, only
Ubers $1.2 billion venture investment in June this year comes ahead of Flipkarts.
In a statement after the announcement of $1 billion venture investment, the founders revealed, We believe
the internet will improve the quality of life for millions of Indians, and e-Commerce is going to play a huge
role in this change. The focus at Flipkart is to continue to make shopping online simpler and more accessible
through the use of technology.
It has been reported by Flipkart will employ 1000 engineers to improve the smartphone user experience with
a view to becoming Indias first ever $100 billion company in five years. Featuring 15 million products over 70
categories, Flipkart is currently valued at $5 billion by one source and at $7 billion by another with 22 million
registered users and 5 million monthly shipments.
While this is a very encouraging sign that major e-Commerce companies are coming up with bucket-full of
money for fresh investments, smaller fishes are struggling to cope up with such an investment-driven market
with some sites including indiaplaza.com, 21diamonds.in, allshcoolstuff.com having already been closed
down due to lack of funds for new investments.
As a result, some other start-ups have gone into partnership with or have been sold to larger companies to
raise funds for investment. For example, Snapdeal has already collected $233 million of which, almost half has
been contributed by another major player from America, eBay.
In May, 2014, Flipkart acquired Myntra.com, a popular site for fashion and lifestyle products, for a whopping
$370 million and has already announced that they would invest $100 million in fashion line of products with
fashion related products accounting for one-third of their sales. Another e-tail site Jabong is looking to raise
$100 fresh funds to scale up their business. Overall, at least 10 e-Commerce companies have reportedly raised
funds for fresh investments since April 2014.
25
Founded in 2007 by two former Amazon employees Sachin Bansal and Binny Bansal, Flipkart already raised
around $770 million venture investment from various venture capital firms. Now, boosted by the latest flow of
cash, the e-Commerce company will largely focus on mobile e-Commerce or m-commerce, predicting a half a
billion (500 million) mobile internet user base in India by 2020.
For a long time, India kept a tight grip over foreign direct investment (FDI) in e-Commerce sector, but it seems
Narendra Modis new government is going to loosen the grip, allowing FDI in the countrys
e-Commerce industry. Earlier this month (July 2014), in his budget speech, Finance Minister Arun Jaitley,
made a proposal regarding this issue. This will surely encourage foreign e-Commerce companies to join Indias
e-Commerce business with Americas Walmart already showing genuine interest in the market.
India already has the worlds third largest internet user-base which is only expected to grow, even at a faster
rate, in the coming years and smartphone adoption is growing at a high rate too, coupled with Indias latest
decision to allow FDI in e-Commerce and companies prepared to make huge investment. These are all clear
indications of e-Commerce boom in the country.
However, a few problems still prevail which are making obstacles for a faster growth of the e-Commerce
industry. Among them prominent is the infrastructure problem with tier-II and tier-III cities are largely out of
same day delivery service.
Last year (2013), a number of e-Commerce companies have stopped their cash on delivery (COD) payment
option for the countrys most populous state Uttar Pradesh, claiming that people makes orders for fun and
refuse to purchase once the products are delivered. Flipkart last year announced that they would not offer
COD for products worth over Rs. 10,000 in Uttar Pradesh.
Besides, fixing tax for a product is a big problem for the e-Commerce sites as in India as different states have
their own varied tax rates. So, e-Commerce companies are calling for a unified tax so that they can get over the
complexities surrounding tax generation.
South Asia
The current scenario in India has already been described a little earlier. In South Asia, Pakistan has the potential
to become an important market because of its population and growing popularity of Internet and mobile
phones. The same can be said about Bangladesh where the first ever e-Commerce fair took place in 2013.
Sri Lankan government is keen to have more integration of ICT to its economy. Thus, Sri Lanka has good
potential too.
East Asia
Detailed description has been provided about China above. People in general in Japan are tech-savvy and
spend a lot of money online. Mobile phone penetration and Internet use are very high in this country.
Japanese people are also frequent users of social networking websites like Twitter and Facebook. However,
the consumers in this country mainly prefer website content in Japanese language. So, any company who
want to make the best out of this market should remember this thing.
People in Korea are famous for their online addiction and naturally, there is a flourishing e-Commerce
sector in Korea. Many Korean consumers even buy products online from Chinese e-Commerce websites too.
E-Commerce is now booming in Taiwan too with annual growth of nearly 20%. Hong Kong is a city famous for
its shopping facilities. People in Hong Kong are also fan of smartphones and high speed Internet is a part of
daily life. Therefore, Hong Kong has a flourishing e-Commerce market too.
26
Ellyana Fuad, Indonesia chief executive for credit card company Visa , says
that the worlds fourth most populous nation is approaching a big bang for
ecommerce, as the number of internet users doubles to 125m by 2017 and
smartphone ownership rises from 20 per cent to 52 per cent in the same period,
according to Redwing, an advisory group.
Although the ecommerce market is small and fragmented and there are no hard statistics, industry executives
estimate that annual sales could rise from $1bn-$3bn now to $10bn by the end of 2015.
Malaysia is another attractive market and its government is actively promoting the industry and looking for
foreign investment in this sector. Vietnam is also catching up and this year, the country is officially celebrating
Online Shopping Day on 5 December 2014. Citizens in Singapore has one of the highest per capita income
in the world but its e-Commerce sector has not witnessed the full potential. That is going to change from
this year.
Middle East
E-Commerce sales in the Middle East are expected to touch $15 billion by 2015,
up from $9 billion in 2012, according to a report by payment solutions provider
Payfort. There are around 4.43 million online buyers in the region spread
across countries such as the UAE, Saudi Arabia, Egypt and Kuwait, the report
released during the ArabNet said. The UAE has around 3.6 million e-Commerce
customers with the lions share of them in Dubai, and 27 per cent are in Sharjah
and Abu Dhabi.
Cash on delivery is still popular in Middle East. One positive factor about the Middle East is that all most all
the countries have same language, Arabic. So, e-Commerce website in Arabic language can attract consumers
from all the countries.
Central Asia:
Not a lot of information can be found about the e-Commerce sector in central Asia. There is a prediction
that. E-Commerce market in Kazakhstan may reach $3.6 billion in 2015. The government of Kazakhstan is
promoting the ICT sector heavily and that is driving growth for the e-Commerce sector.
Australia:
Australia already has a matured e-Commerce market. After China and Japan, Australia had the third
highest B2C e-Commerce sales rates. Australian consumers are spending more and more online. Smart
Company reports:
27
Some of the countries in the Middle East have huge wealth and high level of per capita income. However,
e-Commerce has not flourished in that part of the world that much. Use of internet and smartphone is
increasing rapidly and that is a positive factor. The main problem is that many people still do not have the
habit of buying through internet. Still, because the Middle East is a rich area, there is always high potential of
e-Commerce flourishing here. Gulf Business reports:
$ 384 Bn
$ 182 Bn
$ 142 Bn
$ 140 Bn
+ 65%
$ 53 Bn
+ 14%
+ 12%
USA
China
UK
+ 9%
Japan
+ 13%
Germany
$ 20 Bn
+ 17%
Brazil
$ 16.5 Bn
+ 27%
Russia
(Source:http://www.russiansearchtips.com/2014/08/need-know-russian-e-Commerce-2014/)
The size of the Russian E-Commerce market is estimated to be $16.5 billion. Online retail accounts for just 2%
of the total retail sales but it is growing. Morgan Stanley estimated that by 2015 online sales would rise to 5%
or $46 billion.
E-Commerce in Europe
Compared to Asia, European E-Commerce market observed slow growth as the economy started to stabilize
last year. E-Commerce Europe, one of the top organizations representing the European E-Commerce sector
reports:
The European online revenue of B2C goods and services grew by 16.3% to 363.1
billion in 2013. Within this, the EU28 achieved a B2C e-Commerce turnover of
318.1 billion. This is 87.6% of the total European B2C e-Commerce turnover and
a growth of 15.0% in comparison with the preceding year. This is apparent from
the new European B2C E-Commerce Report 2014, which was published during
the Global E-Commerce Summit in Barcelona today. The European e-Commerce
figures are compiled with various national e-Commerce associations and in
cooperation with GfK. In addition, the report is made possible with the support
of GlobalCollect, Informatica Corp, RichRelevance and Salesupply.
e-Commerce Directory 2014
28
Officials of E-Commerce Europe said that online revenue would reach up to 425.5 billion in 2014. By 2016,
B-2-C E-Commerce turnover would increase up to around 625 billion.
Shoppers will spend more moneys in online shopping in both mature and emerging economies
around Europe.
In 2013, the countries with the highest turnover in the field of e-Commerce were
The United Kingdom ( 107.1 billion)
Germany ( 63.4 billion)
France ( 51.1 billion)
The total of 221.6 billion of these three nations combined represents 61% of the total European B2C
e-Commerce sector, and 69% of the EU28.
B2C e-Commerce is one of the main drivers of the European economy. B2C websites grew up to 650,000 by
2013. The B2C is expected to have a yearly increase of 15-20%. More than two million jobs.
( S o u rce : ht t p : / / w w w.
ecommerce-europe.
e u / p re s s / e u ro p e a n - e Commerce-grew-by-16-to363-billion-in-2013)
According to Forrester, E-Commerce sales in Europe will grow with a compound annual growth rate of 12%
from 2013 to 2018 resulting in an online retail market worth 233.9 billion. The growth will be mainly driven
by sales via mobile devices such as smartphones and tablets.
2012
2013
2014
2015
2016
2017
$225.3
16.2%
$263.3
16.9%
$304.1
15.5%
$347.3
14.2%
$392.5
13.0%
$440.4
12.2%
_% change
4.6%
3.5%
3.7%
3.6%
3.3%
3.3%
The firm also predicted that e-retail sales in the United States will grow at a compound annual growth rate of
approximately 14% over the next four years, reaching up to $434.2 billion in 2017. Mobile devices will be the
major sales driver. The research firm said that smartphones and tablets account for 11% of e-Commerce sales
and it would reach 25% by 2017.
EMarketer also predicts that apparel and accessories online sales will post the strongest compound annual
growth rate, 17.2%, through 2017, whereas computer and consumer electronics will grow at a compound
annual rate of 15.3%, followed by food and beverage (17.0%), books/music/video (16.3%), and toys and hobby
(16.2%) categories. In 2016, apparel and accessories and computer and consumer electronics sales will account
for $175.7 billion in web sales, or 45.6% of total U.S. web sales.
Alibaba, the largest Chinese E-Commerce company, entered US market this year. In July, it launched 11 Main,
an online retail store. Forbes reports:
Ahead of one of the largest initial public offerings in American history, Alibaba
Group is getting a little more familiar with U.S. consumers. On Wednesday, the
company officially launched 11 Main, an online retail site for unique goods and
crafts that looks to highlight local American businesses and give the Chinese
retailing giant a window into a market it has long coveted. Complete with
offerings like fixed-gear bicycles and womens jewelry, the marketplace features
select vendors and boutiques that are meant to provide as close to an online
representation of Main Street, U.S.A as possible.
30
Latin America:
Latin American also observed major growth in E-Commerce over the years. Internet Retailer, an E-Commerce
research firm in its 2014 edition of Latin America 500 said that Latin America, as a whole, remains the
worlds second fastest-growing ecommerce market after China. Brazil has the largest and most prosperous
E-Commerce sector. Due to its high Internet penetration rates, booming mobile device market and digital
culture E-Commerce observed rapid growth in the region.
The most digitally active Latin American countries are- Argentina, Bolivia, Brazil, Chile, Colombia, El Salvador,
Mexico, Peru, Uruguay, and Venezuela. Latin Post reports:
Country
France
$5,292,182
457%
Brazil
$2,359,378
198%
United States
$56,555,815
194%
adidas (No.117)
United States
$16,540,451
154%
United States
$475,000,000
142%
$671,000,000
242%
Total
Growth
31
The study, released this week, found that the collective web sales of the top 500
merchants in Latin America grew by 23 percent in 2013 to $17.94 billion for the
year, growing at a faster rate than ecommerce in the U.S. and Europe.
Amazingly, of those top 500 ecommerce companies, 299 were based in Brazil.
The 2014 FIFA World Cup might be over, but e-Commerce eyes the world
over are still fixated on Brazil, the country whose online retail sales growth
far outpaced that of the U.S. last year, even as overall economic growth rates
slowed down in that country, stated Jack Love, Internet Retailer chairman and
publisher, in the firms release. In fact, Brazil accounted $11.7 billion -- or 44.5
percent of all of the top 500s total online sales in Latin America. For a sense of
scale, thats more than triple the amount of ecommerce revenue than Mexico
and Argentina combined.
$87.28
$71.10
$62.56
$51.26
36.3%
22.1%
13.7%
(Source: http://www.emarketer.com/Article/
Brazil-Rules-Latin-American-B2C-EcommerceMarket/1011073)
$83.30
2013
2014
2015
9.9%
2016
6.6%
4.8%
2017
2018
% chnge
Note: includes products and services ordered and leisure and unmenanaged
business travel sales booked using the internet via any device, regardless of the
method of payment or fulfillment
Source: eMarketer, July 2014
Sources:
http://www.emarketer.com/Article/Global-B2C-Ecommerce-Sales-Hit-15-Trillion-This-Year-Driven-by-GrowthEmerging-Markets/1010575
http://www.emarketer.com/Article/Worldwide-Ecommerce-Sales-Increase-Nearly-20-2014/1011039
e-Commerce Around The World: Some Reflections
http://www.go-globe.com/blog/ecommerce-in-asia/
http://blogs.sap.com/innovation/industries/infographic-china-overtakes-u-s-e-Commercemarket-01246145
http://mashable.com/2014/02/03/china-is-dominating-global-ecommerce-sales/
http://www.worldpopulationstatistics.com/population-of-china-2014/
http://www.slideshare.net/brentc123/china-ecommerce-market-analysis-final-report-2013
https://econsultanc y.com/blog/64728- ecommerce -in- china-25-stats-that-highlight- one bigopportunity#i.1tm3w2314xxdve
http://www.pfsweb.com/blog/global-mobile-Commerce-growth-infographic/
http://www.cisco.com/c/en/us/solutions/collateral/service-provider/visual-networkingindex-vni/white_
paper_c11-520862.html
http://www.ey.com/GL/en/Issues/Driving-growth/Middle-class-growth-in-emergingmarkets---China-andIndia-tomorrow-s-middle-classes
https://www.kpmg.com/IN/en/IssuesAndInsights/ArticlesPublications/Documents/KPMGIAMAI- ES.pdf
http://articles.economictimes.indiatimes.com/2013-12-30/news/45711192_1_e-Commercemarket-onlineshoppers-survey
http://articles.economictimes.indiatimes.com/2014-02-10/news/47201050_1_binny-bansalsachin-bansalonline-shopping
http://in.reuters.com/article/2014/07/30/amazon-com-india-idINKBN0FZ0DX20140730
e-Commerce Directory 2014
32
http://www.indiaonlinepages.com/population/india-current-population.html
http://www.iamai.in/rsh_pay.aspx?rid=0xVjWOWUhSU=
http://techcrunch.com/2014/03/26/inside-indias-e-Commerce-boom-growing-base-ofmobile-internetusers-women-shoppers-and-several-infrastructure-bottlenecks/
http://www.go-globe.com/blog/ecommerce-in-asia/
http://www.pfsweb.com/blog/global-mobile-Commerce-growth-infographic/
http://www.cisco.com/c/en/us/solutions/collateral/service-provider/visual-networkingindex-vni/white_
paper_c11-520862.html
http://www.forbes.com/sites/saritharai/2014/07/29/indias-flipkart-raises-1-billion-amongthe-largest-insingle-funding-round-in-global-e-Commerce/
http://www.ey.com/GL/en/Issues/Driving-growth/Middle-class-growth-in-emergingmarkets---China-andIndia-tomorrow-s-middle-classes
http://www.pcworld.com/article/2459600/amazon-investing-2-billion-more-in-india-asonline-retail-booms.
html
http://dealbook.nytimes.com/2014/07/29/indian-e-Commerce-firm-flipkart-raises-eyepopping-1-billion/?_
php=true&_type=blogs&_php=true&_type=blogs&_php=true&_type=blogs&_r=2&
http://www.forbes.com/sites/saritharai/2014/07/29/indias-flipkart-raises-1-billion-amongthe-largest-insingle-funding-round-in-global-e-Commerce/
http://articles.economictimes.indiatimes.com/2014-07-30/news/52238000_1_iconiq-capitalsachin-bansalvalues-flipkart
http://www.klypy.com/in/ecommerce-shut-downs-acquisitions-india/
http://timesofindia.indiatimes.com/tech/tech-news/Flipkart-acquires-Myntra/articleshow/35472797.cms
http://articles.economictimes.indiatimes.com/2014-05-23/news/50055305_1_myntraflipkart-binny-bansal
http://in.reuters.com/article/2014/07/10/india-budget-ecommerceidINKBN0FF16B20140710
http://techcrunch.com/2014/03/04/walmart-planning-e-Commerce-marketplace-to-enterindia-challengeebay-amazon/
http://www.livemint.com/Industry/Z5LsukiJKgjfdbU3oiTDBO/Indias-ecommerce-boom.html
http://www.atkearney.com/documents/10192/3609951/
Online+Retail+Is+Front+and+Center+in+the+Quest+for+Growth.pdf/f6693929-b2d6-459e-afaa3a892adbf33e
http://timesofindia.indiatimes.com/tech/it-services/Just-for-fun-orders-trip-Flipkartcompany-stops-goodsdelivery-over-Rs-10000-to-customers-in-UP/articleshow/20468254.cms
http://www.ft.com/cms/s/0/bc234dc4-9903-11e3-a32f-00144feab7de.html#axzz3DCbLtyg1
http://gulfbusiness.com/2014/06/middle-east-e-Commerce-sales-reach-15bn-2015/#.VBRtZ_mSxT4
http://www.smartcompany.com.au/growth/43407-australia-front-runner-in-e-Commerce-race-report.html
33
http://profit.ndtv.com/news/corporates/article-flipkart-gets-record-funding-aims-tobecome-100-billionfirm-595265
34
of Chittagong, Ibrahim Khan, a professor at the CUET, and Iftekhar Monir, a professor at Premier University
were present at the ceremony. Various government and private organizations showcased their products and
services at 52 stalls. Like the previous two fairs, this fair also observed great response from the people of
Chittagong. People of all ages visited the fair.
Md. Nazrul Islam Khan said that the government undertook various projects to spread E-Commerce all over
Bangladesh. After London, the government is going to organize another E-Commerce Fair in New York. The fair
will be held in different cities around the world where non-resident Bangladeshis live.
Mohamed Mijarul Quayes, former High Commissioner, Bangladesh High Commission London delivered
welcome speech. Then Abdul Wahed Tomal, Technical Editor, Computer Jagat presented all the details of the
fair to the audience.
Mr. Tomal said that this fair is not just an E-Commerce Fair but a glimpse of Digitla Bangladesh in London.
By attending this fair, non-resident Bangladeshis will be able to know about the current condition of the
E-Commerce sector in Bangladesh and see their products and services. At the same time, the e-Commerce
companies will be able to promote their products and services in abroad.
Dr. Dipu Moni said, In order to face the challenges of the 21st century we are working on building a Digital
Bangladesh. It is our dream that the Bangladesh of 21st century will be a ICT-based digital country. With
its Vision 2021, the present government wants to achieve that goal. Bangladeshi people living in countries
around the world should work to build Digital Bangladesh. She thanked the organizers and hoped that the
fair would become a success.
Among others, Rt. Honorable Keith Vaz, Member of Parliament UK, House of Commons; Lord Sheikh, Vice Chair,
All Party Parliamentary Group on Bangladesh, House of Lords; Mukim Ahmed, Chairman, British Bangladesh
Chamber of Commerce (BBCC); and Nur-ur Rahman Khandaker Pasha, President - Bangladesh Caterers
Association, were present in the ceremony.
35
On Saturday (September 7, 2013), the fair was inaugurated by the then Minister of Foreign Affairs Bangladesh,
Dr. Dipu Moni. Md. Nazrul Islam Khan, Secretary, Ministry of Information and Communication Technology
(former) presided over the ceremony.
On the first day, a seminar titled, Empowering Women through e-Services to build Digital Bangladesh was
organized by Jatiyo Mohila Sangstha, Ministry of Women and Children Affairs.
The next day, large number of visitors attended the fair. They visited the stalls and saw the products and services
offered by the E-Commerce companies. Many companies had special offer for the visitors of the fair. On this
day, three seminars were organized at the fair. Export Promotion Bureau (EPB) organized a seminar on Ability
of Bangladesh to operate Export Business utilizing E-Commerce. Md. Ruhul Amin Sarker, Additional Secretary,
Ministry of Commerce presided over the seminar. Mr. Ahmedul Haque, President, Bangladesh Association of
Call Center and Outsourcing (BACCO) presented keynote paper in the seminar. Furqan Hussain, CEO, Medicare
International and Samira Zuberi Himika, Founder and Managing Director, team Engine also participated
in the seminar.
Seminar on e-Commerce in Bangladesh: Current Trend and Way Forward was organized by the Ministry of
Information and Communication Technology. The seminar was presided over by Nazrul Islam Khan. Russell T.
Ahmed, Secretary General, Bangladesh Association of Software & Information Services (BASIS) was the keynote
speaker. Guest speakers included Mahfuz Anam, Editor and Publisher, Daily Star and Professor Muhammad
Farmer, CEO British Institute of Technology and E-Commerce.
In the afternoon, a seminar on Emerging Banking Services Opening the Horizon of e-Commerce in Bangladesh
was organized by Bangladesh Bank. Presided over by Senior System Analyst, Md Wahidul Islam Sarker, Md.
Humayun Kabir, General Manager, Payment Systems Department, delivered keynote paper at the seminar.
Guest speakers included Iqbal Ahmed OBE, Chairman & Chief Executive of Seamark Group of companies and
Founder Chairman of NRB Bank Limited., John Russell, Payment System Consultant, World Bank, Mobassherur
Rahman, Head of Institutional Development,bkash, and Golam Rabbani, Lead architect, Oasis Technology UK.
On the third day, many visitors came to the fair. Kamal Uddin Ahmed, Additional Secretary presided over the
closing ceremony. Hasanul Haq Inu, Information Minister, attended as Chief Guest. He said, E-Commerce
started in Bangladesh in 1993 but for various reasons, the sector did not observe significant growth. Now,
time has changed, we have introduced 3G Internet. Various organizations including bkash are working on
payments. More than 40 million people have access to Internet majority of which consists of the youth of our
country. These people are driving the ICT sector of Bangladesh.
36
somewhere in... blog was blog partner and Saatrong Systems was the marketing partner.
Md. Nazrul Islam Khan Honorable Secretary, Information & Communication Technology Division, Ministry
of Posts, Telecommunications and Information Technology was the Chief Guest at the opening ceremony.
Mr.Mohammad Gaus, Additional Secretary, Divisional Commissioner, Barisal presided over the ceremony.
Specials guests included Shyama Prasad Bepari, Joint Secretary, Information & Communication Technology
Division, Md. Shamsuddin, Police Commissioner , Barisal, Md. Shahidul Alam, Deputy Commissioner, Barisal
and Prof. Fazlul Haque Principal, Govt. BM College, Barisal
The fair is open to all as there is no entrance fee. The theme or slogan of Dhaka e-commerce Fair 2014 is
Business at Your Click. e-Commerce is not just buying and selling online but there is a huge market out there
for B2B (business to business). With growing use of Internet and mobile phones, e-commerce will transform
all kinds of business. Yes, there is no large company like Amazon in Bangladesh but the future is online. Local
companies have to prepare themselves from now.
Visitors will be able to know about the products and services of different e-commerce companies at one place.
Also, they will be able to participate in the seminars that will take place during the fair. The topics of some
of the seminars are: The Progress of Mobile apps and Games in Bangladesh, ICT for Youth Entrepreneurship
& Innovation, Electronic Banking Services paved the way for e-commerce in the country, The future of
e-commerce in Bangladesh etc.
The names of sponsors have already been announced: Platinum Sponsor: Ekhanei.com, Tottho Apa, Gold
Sponsor: Team Engine, WebTV next and Silver Sponsor: Aarong. Already many companies related to this sector
have confirmed their participation. A number of organizations are supporting Computer Jagat in different
capacities. Some of the partners are The Daily Star, Somewhere in... Blog, Banglanews24.com, DhakaFM, (TV)
Channel 71 etc.
It is the right time to support this sector. The government should invest here more as growth in e-commerce will
create many new jobs directly and indirectly. Within a decade, it will emerge as one of largest sectors in terms
of revenue and business turnover. e-Commerce has transformed economies of all the rich and developing
countries. There is every reason that it will also have the same positive impact for Bangladeshi economy too.
37
Dhaka. e-Commerce Fair 2014 is going to take place during 25-27 September 2014. The venue of the event is
Sufia Kamal Public Library situated at Shahbagh. The Monthly Computer Jagat (The first and most circulated
ICT Magazine of Bangladesh) is organizing the event. It is expected that nearly 100,000 visitors would visit the
fair that is being held at Dhaka for the second time.
Bijoy Digital
38
e-Commerce In Bangladesh
E-Commerce Sites
39
e-Commerce sites
E-Commerce sites have been operating in Bangladesh since late 90s. At
that time, there was no online transaction system and other necessary
infrastructures. Hence, these sites faced major obstacles while operating.
Majority of these were gift sites based in abroad such as London, New York
where many Bangladeshis lived. Non-residential-Bangladeshis sent gifts to
their loved ones on different occasions through these sites. They paid with
their credit cards. Upon receiving the money, the site delivered the products
through its local office.
In 2009, Bangladesh Bank gave order for online transaction in the country
which officially opened up the E-Commerce sector. Numerous E-Commerce
sites sprung up within a short time. They sell wide range of products including
books, consumer electronics, clothes and fashion accessories etc.
There are more than hundred such sites at present. Many well-established
business organizations also started to sell products through online stores.
Most of the E-Commerce sites are only few years old operated by young
entrepreneurs which is indicative of the fact that the youth of the country is
main the driving force of this sector.
For the last few years, Ramadan became the biggest online shopping season.
During Ramadan, there is major traffic jam and huge crowds in the shopping
malls and markets in big cities like Dhaka and Chittagong. For a hassle-free,
comfortable shopping, many people are now turning to Internet. This year,
the volume of festival-based online shopping exceeded Tk.4billion.
e-Commerce sites
E-Commerce sites have huge growth potential. The online market is quite big
and there are many untapped markets. More than half of the population of
Bangladesh lives in villages. Lack of necessary infrastructure forces villagers to
come to nearby district towns or cities. These people can buy various products
and services online. The same way, people in cities can buy products from
villages.
Understanding the potential of the Rural E-Commerce, the current
governments Access to Information (a2i) Programme signed MoUs in May
2014 with eight private companies providers. The companies are- Future
Solutions for Business, Chal-Dal dot com, Computer Jagaat, e-Cash limited,
Casada Technologies, Sonar Courier, Sundorban Courier and e-Courier dot
com. Initially, a2i will provide E-Commerce services through 200 UISCs.
40
Details
Aarong
Address Bazar
Adhuli.com
Adroit Fashion
AETechbd.com
AjkerDeal.com
Ajkeroffer.com
41
e-Commerce sites
Name
e-Commerce sites
Name
Details
akhoni.com
Akmatro
Amarbill.com
Amardeshe-shop
Amar Gadget.com
Anjans
Anyaprokash
42
Details
Aponzone.com
Arnim eShop
A wahid Traders
Bangladeshbrands.
com
Bangladesh Gift
Shop
Bangladeshi
Greetings
Bangladesh Railway
E-ticketing Service
43
e-Commerce sites
Name
e-Commerce sites
Name
Details
Banglalion
BDcost
BdDeals
BDdrugstore.com
BDflower.com
BDGift.com
BDGolds
44
Details
bdhaat.com
Bdjobs.com
BD Online Shop
BDRose.com
BdSmartPay
Beauty Shop BD
Be Fresh
45
e-Commerce sites
Name
e-Commerce sites
Name
Details
Be Link
Be-Ni-Aa-So-HoKo-La
Bestway Bazaar
Bibahabd.com
Bicyclebd
Bijoy Digital
Biman Bangladesh
Airlines
46
Details
Binamir
biponee.com
Bizbangladesh.com
BLICK
BoiMela
Brand Showrooms
busbd.com
buy24.com.bd
47
e-Commerce sites
Name
e-Commerce sites
Name
Details
Chittagong EShop.
com
Collection of
Designers Shoes
Core Knowledge
Cracker Jack
CREASH
creativity unleashed
Dainik Bazar.com
dam.com.bd
DeshiChain
48
Details
Deshi Greetings.com
dhakaCom
Dhakamobile.net
DhakaSharee.com
Dhaka WASA
Diamond World
Limited
Dragonair
Dreamshopbd
49
e-Commerce sites
Name
e-Commerce sites
Name
Details
Drukair
24eBazaar.com
easy.com.bd
EasyBazar24.com
eBiponon.com
EBUSINESSBD
Ecstasy
Emirates Airlines
50
Details
eSufiana.com
ESHO.com
Etihad Airways
Exclusive Tech
Services
Faanush.com
Fashion Fusion
Ferriwala.com
Fit Elegance
Foodpanda
51
e-Commerce sites
Name
e-Commerce sites
Name
Details
Fortuna Bangladesh
GiftBD.com
Gift Dunia
Gift in Bangladesh
Giftmela
Giftz Haat
52
Details
Grizzlybd.com
Gulf Air
HotOfferBD.com
HutBazar.com
iferi.com
53
e-Commerce sites
Name
e-Commerce sites
Name
Details
Inpace Bazar
Jadu Moni
JemonKhusi.com
jemontemon.com
Jet Airways
jobsA1.com
Kaymu.com.bd
54
Details
Kay Kraft
Khubsoorty
Kingfisher Airlines
Lalnilgift.com
Ladyiconic.com
Lavenderbd
Mayer Bazar
Meena Bazar
55
e-Commerce sites
Name
e-Commerce sites
Name
Details
mudron.com
MyDomainic.com
myshareinfo.com
Nagordola
Nano IT World
Nextgen
International
Nijolcreative
Nokkhotro
56
Details
Novoair
O2.com.bd
Oftrend
OGasta.com
Online Kenakata
oo.com.bd
Prabartana
57
e-Commerce sites
Name
e-Commerce sites
Name
Details
Pops
PriyoShop.com
Prothom-alojobs.
com
Quatar Airways
Qubee
58
Details
RajshahiBazaar.com
Rang
Regent Airways
Rokomari.com
Ruperhat.com
Sadakalo
59
e-Commerce sites
Name
e-Commerce sites
Name
Details
Saint FOX
Sandy Rain
SecretShop24.com
Shaheb Bibi
ShobkichuBD
Shohoz
shop24
Shop-n-Gift
60
Details
shopping24bd.com
ShoppingOnlineBD
Skybazar
Smartex
SohojShopping.com
tzonebd.com
Techshop
Bangladesh
61
e-Commerce sites
Name
e-Commerce sites
Name
Details
Telebrands
Bangladesh
Touriffy
Trip Today
Upohar2me.com
UpoharBD.com
UShop
62
Details
US-Bangla Airlines
Utshob.com
Zettabyte Gadgets
Zone83
Ecombd
63
e-Commerce sites
Name
e-Commerce sites
64
Classified websites
65
Classified websites
In the last 2 years, consumers in Bangladesh have seen tremendous and
explosive growth in classified advertisements online. Traditionally, we were
used to see classified ads in popular daily newspaper. Normally, such ads were
posted about jobs, tuition, house to-let, buying and selling etc. Posting such
ads was inexpensive but not free.
Posting a classified ad online has many benefits both for the sellers and buyers.
Posting an advertisement is most of the time free for the seller. Secondly, the
ad stays as long as the website is alive. For buyers, the benefit is to see a large
number of ads in one place and the buyer can compare easily before making
a decision.
The online classified websites have invested a lot of money in promoting their
platforms. They are spending a lot of money on TV advertisements. They are
most active (in Bangladesh) in online advertisements like Google AdWords,
Facebook ads and local ad networks. Because of their strong presence in
online advertising, they have become familiar overnight to internet users in
the country. It is clear that they are investing a lot of money and have hardly
found out any good revenue model. So, it is not clear how they will survive
in the long run or if they have sound exit strategy. Of course, any popular
websites can think of earning revenue just because of the fact that they attract
many consumers.
Classified websites
A look at the top sites in Bangladesh ranking of Alexa indicates that the
classified sites are among the most popularly visited sites now. So, they have
successfully done the first part of their mission- to reach out to many people
and become among the top visited sites. Now, they have to find a sound
revenue model in order to keep themselves running.
66
Details
ApnarDeal.com
Bdbazar24.com
BD Car Sales
BD Stall
bdnews24
Bikroy.com
bikroy-mela.com
BoroBazaar.com
Carmudi.com.bd
67
Classified websites
Name
Classified websites
Name
Details
ClickBD.com
Ekhanei.com
Khans List.com
Kroybikroy.com
Lamudi.com.bd
Market a2z.com
OLX.com.bd
PakhiBazar.com
Robi Bazar
68
Classified websites
Web Hosting
69
Web Hosting
Most people understand e-Commerce as online buying and selling. The
website acts as the platform for this matter. Most small and medium companies
cannot afford to invest for webhosting. Even many big companies prefer to
depend on hosting companies simply because it is not their field of expertise.
E-Commerce adds a lot of value to webhosting. Normally, when we buy a
domain and hosting then most of the time, our demands are limited. All we
need is web space of few gigabytes (GB), some bandwidth (monthly) and the
ability to work with some common programs and CMS. However, when we
need hosting for an e-Commerce website then we need some extra items or
features in our hosting. Until now, most of our local webhosting companies
merely act as the agents or middlemen between the big US webhosting
companies and the local customers of Bangladesh.
The rise of E-Commerce will surely change that scenario and open up new
opportunities for the hosting companies. If e-Commerce really takes, off the
demand for large scale hosting will increase and we may have some data
centers. This will result in creating new jobs in the ICT sector. Demand for
shopping cart and other types of software related to e-Commerce field will
also increase.
Cloud hosting is very popular these days for websites with heavy traffic.
E-Commerce websites may face heavy traffic before Eid and Pohela Boishakh.
So, web hosting companies in Bangladesh should also try to arrange quality
cloud hosting.
Web Hosting
Web hosting companies should realize this matter that in e-Commerce, the
companies and consumers both need smooth experience with the website.
Security is obviously the most important factor. At the same time, the website
must not get slow or become inaccessible during peak hours.
70
Details
ABH World
AceUnified
Allbanglahost.com
Alpha Net
Amazing Soft
AMPAR Information
Technology
Analyzen
71
Web Hosting
Name
Web Hosting
Name
Details
Bangladeshhosting.
com
Bangladesh website
BD Domain
BDInfoSys
BD Infotech.net
BD Soft IT
Bdwebservices
BD Web Solutions
72
Details
CheapHostingBD.
com
Connect IT Limited
Credible Technology
Cyber BD Host
Cyber Developer BD
Datacenter Bangladesh
Deshiserv.com
Design Desk
73
Web Hosting
Name
Name
Details
Web address: http://dhakahost.com/
Summary: We are a UK based premium domain registration and hosting service provider in Bangladesh.
Since 2007 we are offering a very competitive price for domains, Web hosting on both Linux and Windows
Server with MySQL database.
Contact: 839(1st Floor), East Shewrapara, Mirpur, Dhaka-1216.Phone No.: +880 1783 906970
Email: sales@dhakahost.com
Web Hosting
Dhaka Host
74
Banking
75
Banking
Banks play an important role in the economy of any country. In e-Commerce
too, banks occupy an important position. They often act like a bridge between
the consumers and the companies. In a country like Bangladesh, some banks
have branches in almost all the Upazillas. Almost all the banks have branches
in all 64 districts of the country. So, they already have the presence in the
whole country.
Banks can focus on implementing some e-Commerce style products for their
clients. Sending bank statement through email, Internet banking, sending
money through the bank account from home are just some of the examples.
Yes, some banks are already doing it but still, Bangladesh is far behind than the
developed countries in this field. We cannot afford to neglect this anymore.
Small and medium companies (SMEs) also need strong support from banks
to enter in the e-Commerce fields. In Bangladesh, there are thousands of
SMEs and they need to adapt and implement e-Commerce or else may face
extinction. So, banks have to come forward and support SMEs to implement
e-Commerce tools in their businesses.
Many banks issue credit cards; both local and international. Many people are
worried about using the cards online. So, banks can take collective effort to
create public awareness about using credit cards in internet. Buying something
online by using a credit card is a normal thing and millions of people are doing
it worldwide every day. One of the challenges for the e-Commerce sector in
Bangladesh is the fear or anxiety that is there among card users about safety.
Banking
76
Details
Bangladesh Bank
AB Bank Limited
BRAC Bank
Bank Asia
Bangladesh Commerce
Bank Limited
Bank Alfalah
Commercial Bank of
Ceylon
77
Banking
Name
Name
Details
Banking
Dutch-Bangla
Limited
HSBC Limited,
Bangladesh
IFIC Bank
78
Details
Jamuna Bank
Mercantile Bank
Limited
Modhumati Bank
Limited
79
Banking
Name
Banking
Name
Details
Southeast Bank
Limited
80
Details
Standard Bank
Limited
Standard Charted
Bangladesh
United Commercial
Bank Limited
81
Banking
Name
82
Cards
83
Cards
Debit card and credit card are already quite popular in Bangladesh. Major
companies like Vsia, Master card, American Express are now present here. In
2009, Bangladesh Bank allowed online transaction in the country. After that
E-Commerce sector in the country observed tremendous growth.
Credit card is closely related to E-Commerce. The main reason people shop
online is, to save time and money and avoid all the hassles of shopping. People
use credit cards to pay for online purchases.
For ease of payment and portability and security, plastic money has become
immensely popular around the world. In USA, credit card is widely used.
In 2010, 68 percent of U.S. households held at least one credit card and 55
percent held at least two. Market Watch reports:
Cards
In Britain, credit cards were launched by Barclays in the 1960s. Currently, there
are 56 million cards issued by a variety of banks and financial institutions with
57 billion pounds in outstanding balances.
Cards were launched in Bangladesh in 1996; same time when mobile
phone had been launched. Since then, the number has only increased.
Master card started its operation in 1997 in Bangladesh. In 2013, Master
Card opened its office in Dhaka. According to the organization, the
volume of daily purchase in Bangladesh is around $100 million. Majority
of this transaction are done in cash. Hence, plastic cards have huge
growth potential.
According to Syed Mohammad Kamal, Country manager, Master Card,
Bangladeshi people are not interested to use plastic cards because they have
to pay more. Then there are hidden charges. In addition, many people do not
feel secure. The government, banks and financial institutions should work
together to remove these obstacles.
Another major card operator, Visa, operates through 20 partner banks in the
country. Mobile banking is now very popular in Bangladesh. With its Mobile
Point of Sales (mPOS), Visa is tapping into the mobile financial services
sector. There are not adequate bank branches to provide banking services to
people all over the country especially, in rural areas. Mobile Banking will go
a great length to solve this problem and Visa mPOS will further enhance the
experience of mobile users.
e-Commerce Directory 2014
84
Details
American Express
bKash
MasterCard
Q-Cash
VISA Card
85
Cards
Name
86
87
88
Details
Aramex
eCourier.com.bd
Homebound
QHI Express
89
Name
90
91
92
Details
Airtel
Banglalink
Citycell
Grameenphone
Robi
Teletalk
93
Name
94
95
96
Name
Details
Web address: www.green-red.com/
Summary: Green & Red Technologies (G&R) is Bangladeshs largest online ad marketplace. We
serve ads on 1500+ Bangla websites and have partnerships with numerous ad agencies. If you are
looking to reach your target audience online or
want to make money with your website, contact us today!
Contact: House-70/B, Road-21, Block-B, Banani, Dhaka-1213. Phone:+8801811409690
Email: info@gandr.com.bd / sales@gandr.com.bd
AmaderAD.com
Webpers
G&R (Green-Red)
97
98
Freelance Sites
99
Freelance Sites
Freelance outsourcing is perhaps the next big thing for Bangladesh. Already
thousands of young workers from the country are actively working in different
freelance marketplaces. The government is also supporting this field.
In several research reports, Bangladesh has received positive review and
ranking when it comes to outsourcing. In 2010, Gartner included Bangladesh
on its list of Top 30 Countries for Offshore Services. In 2014, Bangladesh was
ranked 26 in The 2014 A.T. Kearney Global Services Location Index. Bangladeshi
workers are doing well in ODESK:
The universities and colleges should take this field seriously. They have the
educated students who will join the workforce after finishing their studies.
Skill in English language is a must to become a successful freelancer. In fact,
the universities should introduce optional courses on English language skills
so that students of Business and IT background can improve their English
language skills. The freelance workers are bringing foreign currency and this
field has the potential to bring even billion dollar in the long run.
The future for this sector is very bright. What is perhaps missing is the absence
of any local freelance marketplace. There should be a freelance portal from
Bangladesh.
100
Details
99designs
Elance-oDesk
Freelancer
Fivesquids
GetACoder.com
Microworkers.com
Rent A Coder
Shutterstock
Freelance Sites
Name
102
104
106
size: 7x10
107 e-Commerce Directory 2014
Notes: