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+919994393135
bhalaji.ng@gmail.c
om
Profile
Over 2 year 7 months of experience in SAP SD and SAP ISU.
Good communication and presentation skills.
Enthusiastic, optimistic and good team player.
Strong team orientation and hard working.
Good grasping skill and eager to learn new
things.
Experience
Associate Consultant, Wipro; Chennai British
American Tobacco
Incident Management
Maintenance support includes solving the service request raised by the
end user by providing effective solutions for business within the time
frame agreed upon in the SLA.
Analyzing the incident tickets and providing permanent solution to the
user generated errors and issues.
Suggesting necessary changes to be configured to avoid error or bugs
during Transactions.
Testing the quality of the executed changes.
Handling Customization, Configuration and Enhancements related
issues.
Interactions with cross Functional consultants and Technical Teams.
Involved in post go live support activities
Change Management
Analyzing the Detailed Business Requirement.
Preparing complete Implantation Proposal for the Requirements with all
Testing scenarios.
Getting approval from the Business Analyst and Design .
Responsible for preparing the functional design documents
Configuration of the Organization structure and prepared
documentation.
Education
Master of Computer Application (First class- with 7.1 CGPA) from
Sathyabama University Chennai.