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Contents
2 System Requirements 13
Verifying the vCenter Operations Manager Installation from the vSphere Client
Verify the vCenter Operations Manager Installation from a Browser 26
25
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Index 35
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The vCenter Operations Manager Deployment and Configuration Guide provides information about installing and
Intended Audience
This guide is intended for anyone who wants to install or upgrade vCenter Operations Manager.
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Introducing
vCenter Operations Manager
vCenter Operations Manager is an application used to monitor and manage the health, capacity, and
performance of your virtual environment.
vCenter Operations Manager includes the Standard, Advanced, and Enterprise Editions. All editions are
available in vApp format.
This chapter includes the following topics:
n
Distribution Formats
The vApp is distributed as an Open Virtualization Format (OVF) file. The vSphere Client provides and import
vApp workflow that guides you in deploying vApps in OVF format.
The vCenter Operations Manager vApp is managed using the Administration Portal which is a Web console
for configuration and management tasks.
vApp Components
vCenter Operations Manager architecture consists of two virtual machines. The following section describes
the vCenter Operations Manager key components of the vApp Architecture.
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UI VM
The UI VM allows you to access the results of the analytics in the form of badges and scores using the Webbased application for the UI VM. It also allows you access the Administration Portal in order to perform
management tasks. The applications in UI VM are described as follows:
vSphere Web
Application
Enterprise Web
Application
Administration Web
Application
Analytics VM
The Analytics VM is responsible for collecting data from vCenter Server, vCenter Configuration Manager, and
third party data sources, such as metrics, topology, and change events. Raw data is stored in its scalable File
System Database (FSDB). The components in Analytics VM are described as follows:
Capacity and
Performance Analytics
Checks the incoming metrics for abnormalities in real time, updates health
scores, and generates alerts when necessary.
Capacity Collector
FileSystem Database
Postgres DB
Stores all other data collected, including objects, relationships, events, dynamic
thresholds, and alerts.
Basic Deployment
A basic deployment connects vCenter Operations Manager to a single vCenter Server.
Multi-Site Deployment
vCenter Operations Manager can connect to vCenter Server instances that are linked. These servers are required
to have common logins. If you configure vCenter Operations Manager to connect to multiple vCenter Server
instances, you must have login privileges to all the vCenter Server instances and use the same password for
login.
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Certificate Warnings
When you access vCenter Operations Manager from a browser, security warnings are reported. Warnings are
generated if the certificate is self-signed and not signed by a recognized Certificate Authority (CA) or the
distinguished name field of the certificate does not match the hostname of the server. You must accept the
certificate to proceed with the connection.
Network Ports
The following table lists the default vCenter Operations Manager port access connections.
Table 1-1. Port Access Requirements for vCenter Operations Manager vApp
Port Number
Description
22
80
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Table 1-1. Port Access Requirements for vCenter Operations Manager vApp (Continued)
Port Number
Description
443
1194
Considerations
vCenter Server
Time synchronization
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The vCenter Operations Manager Advanced Getting Started Guide provides information about the
vCenter Operations Manager planning process.
The vCenter Operations Manager in-product help is a Web-based help system. Online help is available through
the help menu and from context-sensitive links within the vCenter Operations Manager user interface.
The vCenter Operations Manager Admin Portal in-product help is a Web-based system. Online help is available
through the help menu and from context-sensitive links within the Admin Portal user interface.
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System Requirements
The following sections describe the compatibilities for vCenter Operations Manager.
vCenter Operations Manager is compatible with the following vCenter Server versions and browsers and
supports the listed vApp resource and sizing requirements.
This chapter includes the following topics:
n
Monitored Resources
Up to 1,500
Virtual
Machines
Collected Metrics
600,000
1.2 Million
2.5 Million
vCPU
4 vCPU
n UI VM: 2
vCPU
n Analytics
VM: 2CPU
8 vCPU
n UI VM: 4 vCPU
n Analytics VM: 4 vCPU
16 vCPU
n UI VM: 8 vCPU
n Analytics VM: 8 vCPU
Memory
16GB vRAM
n UI VM:
7GB
n Analytics
VM: 9GB
25GB vRAM
n UI VM: 11GB
n Analytics VM: 14GB
34GB vRAM
n UI VM: 13GB
n Analytics VM: 21GB
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Table 2-1. Aggregate Requirements for the two virtual machines in the vCenter Operations Manager vApp
(Continued)
Monitored Resources
Up to 1,500
Virtual
Machines
Disk Storage
900GB
n UI VM:
100GB
n Analytics
VM: 800GB
1.8TB
n UI VM: 200GB
n Analytics VM: 1.6TB
3.6TB
n UI VM: 400GB
n Analytics VM: 3.2TB
1,500 IOPS
3,000 IOPS
6,000 IOPS
NOTE The disk size that is allocated does not change based on the size of the vApp. For larger deployments,
you need to add additional disks. See Add a Hard Disk to a Virtual Machine, on page 30 for more
information.
Configuration Assumptions
n
To arrive at the number of metrics for each configuration, VMware assumes the following parameters for your
environment:
n
The VMware vCenter adapter is the only adapter running and collecting metrics.
The number of metrics collected for each configuration will determine the requirements for vCPU, Memory,
Disk Storage and Disk I/O for that configuration. The number of virtual machines is provided as a starting
point to guide you in sizing your deployment. If your environment deviates from the assumptions specified,
the number of metrics and requirements will vary.
Environments with a large number of datastores that are connected to many ESX hosts or that are running
non-vCenter adapters will all contribute to significantly larger number of metrics for a given configuration. If
the actual number of metrics is higher than the specified for a given virtual machine count, you will need to
resize the deployment by linearly extrapolating the vCPU, Memory, Disk Storage and Disk I/O requirement
to align with the actual metric count.
For example, if you have a environment with 1,500 virtual machines, but generating one million metrics, size
the environment like a 1.2 million metric configuration.
System that serves as the target of data collection: VMware vCenter Server 4.0 U2 or later
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If you use the vSphere Client to connect to the vCenter Operations Manager monitoring interface, verify that
a supported Internet Explorer version is installed where the vSphere Client runs.
The minimum supported browser resolution is 1024 by 768 pixels.
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Installing
vCenter Operations Manager
The installation process for vCenter Operations Manager includes configuring network and clock settings,
deploying and registering vCenter Operations Manager with a vCenter Server system, licensing the
vCenter Operations Manager extension on the vCenter Server system, and granting user access.
This chapter includes the following topics:
n
Configure Network Parameters for the vCenter Operations Manager vApp, on page 17
Configure the SMTP and SNMP Settings for vCenter Operations Manager, on page 22
Identify the subnet and gateway information for the network that will be used for the virtual machine in
the vApp.
From a Windows virtual machine or system on the network, identify the DNS servers in your network
with the ipconfig /all command and be prepared to use the name of one of those servers.
Verify that you are connected to a vCenter Server system with the vSphere Client.
NOTE If you do not configure an IP pool, the vSphere Client reports network errors. Without IP Pool
configuration, you will not be able to assign static IP addresses to the vApp.
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Procedure
1
In the vSphere Client inventory, select the target datacenter for the vCenter Operations Manager
deployment process.
Type an IP pool name that you can recognize during future testing of IP pools.
Select the IPv4 DHCP Present check box if a DHCP server is available on this network.
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Click OK.
The IP pool facilitates the future use of a static IP address during the vApp deployment process. A DHCP
deployment can work without an IP pool but generates warnings in the vSphere Client interface. You can
ignore the warnings.
What to do next
Deploy the vCenter Operations Manager vApp.
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Verify that you have permissions to deploy OVF templates to the inventory.
Do not deploy vCenter Operations from an ESX host. Deploy only from vCenter Server.
If the ESX host is part of a cluster, enable DRS in the cluster. If an ESX host belongs to a non-DRS cluster,
all resource pool functionality is disabled.
Verify that the virtual machine network that you connect this vApp to has an IP pool and select that
network during the .ova deployment.
Download the vCenter Operations Manager .ova file to a location that is accessible to the vSphere Client.
If you download the vApp and the file extension is .tar, change the file extension to .ova.
Verify that you are connected to a vCenter Server system with the vSphere Client.
Do not select the transient IP allocation scheme during the deployment wizard.
vCenter Operations Manager supports only fixed and DHCP IP allocation.
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Procedure
1
Thick Provision Lazy Zeroed creates a virtual disk in a default thick format.
Thick Provision Eager Zeroed creates a type of thick virtual disk that supports clustering features
such as Fault Tolerance.
Thin Provision creates a disk in thin format. Use this format to save storage space.
NOTE Thick provisioned eager-zeroed format provides about a 10 percent performance improvement
over the other two disk formats. VMware recommends that you select the thick provisioned eager-zero
option when possible.
NOTE Snapshots can negatively affect the performance of a virtual machine and typically result in a 25-30
percent degradation for the vCenter Operations Manager workload. VMware recommends that you do
not use Snapshots.
4
When you specify an IP allocation scheme, select Fixed or DHCP IP allocation and click Next.
Fixed IP allocation requires you to provide two IP addresses for the two virtual machines in the vApp.
DHCP allocation requires that you enabled DHCP in your IP pool.
Select the vCenter Operations Manager virtual machine and check its IP address on the Summary tab.
The vCenter Server inventory shows the vApp that contains two child objects named UI VM and Analytics
VM.
What to do next
Set the ESX Host time.
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Procedure
1
The vCenter Operations Manager vApp synchronizes time with the ESX host time.
What to do next
Define the vCenter Server system to monitor.
Set the time of the ESX host to ensure that the time settings of the vApp synchronizes with the time settings
of the ESX host. For information about the host clock, see Set the ESX Host Time, on page 19.
Set the time of vCenter Server to ensure that the time settings of the vApp synchronizes with the time
settings of vCenter Server.
Synchronize the time of the vCenter Server system with a standard time source. For information about
setting up the Windows Time service, see the Microsoft knowledge base article 307897 on the Microsoft
Web site.
Verify that the vCenter Operations Manager main login page appears when you copy the vApp IP address
from the Summary tab of the vSphere Client into a browser.
If vCenter Operations Manager detects an earlier version of a product that supports upgrades to
vCenter Operations Manager, be prepared to upgrade or migrate your data during the initial registration
process. For information about updating vCenter Operations Manager, see Upgrade the Virtual
Appliances to the vCenter Operations Manager vApp, on page 31.
In non-linked multi-vCenter Server system configuration, users with the same username but different
passwords in different domains will not be able to log in to vCenter Operations.
In linked vCenter Server system configuration, register each vCenter Server individually. If you register
only one of the linked vCenter Server systems, no data displays for the other vCenter Server system.
Procedure
1
Log in to the vCenter Operations Manager main application with the default credentials of admin as the
user name and admin as the password.
The URL format is https://<IP>/admin where <IP> is the IP address or fully qualified host name of the
vApp.
This first-time login process opens the First Boot Wizard.
Update the administrator password that provides access to the Administration Portal and SSH access to
the vApp.
The password requires a minimum of eight characters that include at least one letter and one digit or
special character.
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Update the root password for the operation system of the vApp.
Type the IP address or fully qualified domain name of the vCenter Server system to monitor and from
which to collect information.
Type the registration credentials for vCenter Operations Manager to use when connecting to the vCenter
Server system.
The user you provide must have administrator privileges on the vCenter Server system.
(Optional) Type the collection credentials for vCenter Operations Manager to use when collecting data
from vCenter Server objects.
You can use the same registration credentials that access all of the vCenter Server objects or limited
credentials for a subset of the inventory.
(Optional) To check if vCenter Operations Manager can connect to the vCenter Server system, click Test.
A message appears with information on the test result.
If you have linked vCenter Server systems, select the appropriate members of the linked group to register
with and provide a name for each system.
You can register vCenter Operations Manager with a subset of vCenter Server systems for scalability or
inventory management purposes. Each vCenter Server must be registered individually.
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The selected vCenter Server system appears in the Registration tab of the Administration Portal.
If you were already logged in to the vSphere Client when you registered vCenter Operations Manager,
reconnect the vSphere Client to see the vCenter Operations Manager icon.
What to do next
Assign a license key for the vCenter Operations Manager vApp in the vSphere Client.
Verify that you installed the vCenter Operations Manager vApp and registered it to the vCenter Server
system to monitor.
If you were already logged in to the vSphere Client when you defined the vCenter Server system to
monitor, reconnect the vSphere Client.
Review the general licensing requirements. For information about evaluation and full licensing, see
vCenter Server and ESX Requirements, on page 14.
Procedure
1
In the list of assets, right-click your vCenter Operations edition and select Change License Key.
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In the Assign License window, select Assign a new license key to this solution.
The vSphere Client assigns the new license key to vCenter Operations Manager.
What to do next
Configure the SMTP and SNMP settings for vCenter Operations Manager.
Verify that you have administrator privileges to access the Administration portal and log in to the portal.
Procedure
1
On the SMTP tab, select the Enable report email service check box.
Type the name and email address to use when sending alerts or reports.
If the SMTP server uses an encrypted connection, select the Server requires an encrypted connection
check box and select the encryption protocol.
If the email service needs to authenticate with the SMTP server when sending alerts, select the Outgoing
SMTP server requires authentication check box and type the credentials.
Select the Enable SNMP check box and type the destination host, port, and community information.
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Prerequisites
Verify that you have administrator privileges to access the Analytics VM.
Verify that you have administrator privileges to access the Administration portal and log in to the portal.
Procedure
1
In the vSphere Client inventory, locate the Analytics VM and log in as admin.
When the alwaysResolveHostName property is set to true, the email plug-in attempts to resolve the Fully
Qualified Domain Name of the Analytics VM. If that fails, a default host name is used that is set by the
Java mail API.
3
To override the Java mail API default host name if the Fully Qualified Domain Name fails to resolve, set
the following additional property: emailPlugin.defaultHostName=<hostname_to_be_used>
From the Administration Portal, select the SMTP tab and deselect the Enable SMTP check box.
Select the Enable SMTP check box to enable the SMTP configuration.
vCenter Operations Manager can send email notifications with Fully Qualified Domain Names in the sender
field.
Verify that the vCenter Operations Manager virtual appliance is powered on.
Verify that you are logged in to the vCenter Operations Manager Administration page.
The URL format is https://VM-IP/admin/, where VM-IP is the IP address or fully qualified host name of
the UI VM virtual machine that is part of the vCenter Operations Manager virtual appliance.
Verify that your custom SSL certificate meets the following requirements.
n
The certificate file contains both a valid private key and a valid certificate chain.
If the certificate is signed by a chain of other certificates, all other certificates must be included in the
certificate file that you plan to import
All the certificates and the private key that are included in the certificate file are must be PEM-encoded.
vCenter Operations Manager does not support DER-encoded certificates and private keys.
All the certificates and the private key that are included in the certificate file must be in the PEM
format. vCenter Operations Manager does not support certificates in the PFX, PKCS12, PKCS7, or
other formats.
Procedure
1
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Click Browse, locate the certificate file, and click Open to load the file in the Certificate field.
The file extension of the certificate file that you want to import does not matter. However the certificate
file must contain both a valid private key and a valid certificate chain.
Click Upload to replace the default self-signed certificate on the vCenter Operations vApp.
The custom certificate replaces the default self-signed certificate that vCenter Operations Manager installed.
What to do next
Grant access to vCenter Operations Manager.
Register vCenter Operations Manager with a vCenter Server system. The registration process generates
vCenter Operations Manager privileges under Global privileges in the vSphere Client.
Understand the process of creating and editing roles to assign privileges to in the vSphere Client. For more
information about roles and privileges, see the VMware vSphere documentation.
Procedure
1
Add a vCenter Operations Manager privilege under Global privileges to a new or existing role.
n
Select the vCenter Operations Admin privilege to provide power user access to all operations at the
individual or global level.
Select the vCenter Operations user privilege to provide access to all of the operations and
customization options in the main vCenter Operations interface that do not affect global settings or
global thresholds.
NOTE With the vCenter Operations User global privilege, you can view the objects that you have
read access to within vCenter Server.
In the inventory tree, right-click the root vCenter Server folder and select Add Permission.
Assign the new or existing role to the user who accesses vCenter Operations Manager.
From the Inventory tree, right-click the top level object and select Add Permission.
Assign the new or existing role to the user who accesses vCenter Operations Manager.
After a user gains privileges, the user can log in to the vSphere Client and access
vCenter Operations Manager. The vCenter Operations Manager icon appears in the vSphere Client.
What to do next
Verify the vCenter Operations Manager installation.
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Verifying the
vCenter Operations Manager
Installation
Verifying the vCenter Operations Manager Installation from the vSphere Client, on page 25
Complete the installation, licensing, and registration process for the vCenter Operations Manager vApp.
Verify that you have a supported browser on the machine where the vSphere Client runs. For information
about browser requirements, see vCenter Server and ESX Requirements, on page 14.
Procedure
1
Log in to the vCenter Server system and locate the vCenter Operations Manager icon in the Solutions and
Applications pane of the Home page.
Look at the dashboard and verify that the inventory objects you expect to see appear.
If you set collection credentials during the registration process, you can see only the objects that the
collection credentials provide read access to in the vSphere Client. If you have linked vCenter Server
systems, you can see only the vCenter Server objects that are connected to that vSphere Client instance.
vCenter Operations Manager starts collecting data. As it becomes available, more information is displayed in
vCenter Operations Manager. This process might take a few minutes. The availability of some metrics depends
on the vCenter Server and ESX host versions.
NOTE Even if you do not have privileges to view certain inventory objects, the performance data for these
objects is used when calculating metrics for higher inventory levels. For example, you might not have privileges
to monitor an ESX host, but the data for its performance is calculated in the Datacenter performance metrics
that you can view.
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Complete the installation, licensing, and registration process for the vCenter Operations Manager vApp.
Use a supported browser. For information about browser requirements, see vCenter Server and ESX
Requirements, on page 14.
Procedure
1
Enter the vCenter Operations Manager URL in a supported browser. The URL format is
https://<IP>/admin where <IP> is the IP address or fully qualified host name of the vApp.
Log in to the vCenter Operations Manager main application with the default credentials of admin as the
user name and admin as the password.
Look at the dashboard and verify that the inventory objects you expect to see appear.
vCenter Operations Manager starts collecting data. As data becomes available, more information is displayed
in vCenter Operations Manager. This process might take a few minutes. The availability of some metrics
depends on the vCenter Server and ESX host versions.
NOTE Even if you do not have privileges to view certain inventory objects, the performance data for these
objects is used when calculating metrics for higher inventory levels. For example, you might not have privileges
to monitor an ESX host, but the data for its performance is calculated in the Datacenter performance metrics
that you can view.
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This chapter describes how to install and configure an adapter on the vCenter Operations Manager vApp.
Obtain the PAK file for the adapter from VMware technical support.
Read the documentation that is included with the PAK file. It might contain additional installation
instructions.
Procedure
1
On the Update tab, browse to the location of the PAK file and click Update to start the update process.
The status of the update process appears in the bottom pane.
On the Info tab, click the Describe icon in the Adapters pane.
vCenter Operations Manager Advanced finds the adapter files, gathers information about the abilities of
the adapter, and updates the user interface with information about the adapter.
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Updating
vCenter Operations Manager
Updating Virtual Appliance Software to the vCenter Operations Manager vApp, on page 29
Upgrade the Virtual Appliances to the vCenter Operations Manager vApp, on page 31
Transition from the Old Virtual Appliances to the New vCenter Operations Manager vApp, on
page 32
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Upgrade Options
CapacityIQ 1.5.1
You cannot upgrade multiple instances of vCenter Operations Manager Standard or multiple instances of
CapacityIQ.
Upgrade Requirements
The following sections describe the upgrade requirements for vCenter Operations Manager.
Minimum Requirement
UI VM
Disk 1: 4GB
Data Disks: 250GB
Analytics VM
Disk 1: 4GB
Data Disks: 120GB
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Verify that you have read the system requirements for vCenter Operations Manager upgrades. See
vCenter Server and ESX Requirements, on page 14 for details.
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Procedure
1
In the vSphere Client inventory, right-click the virtual machine and select Edit Settings.
Thick Provision Lazy Zeroed creates a virtual disk in a default thick format.
Thick Provision Eager Zeroed creates a type of thick virtual disk that supports clustering features
such as Fault Tolerance.
Thin Provision creates a disk in thin format. Use this format to save storage space.
NOTE Thick provisioned eager-zeroed format provides about a 10 percent performance improvement
over the other two disk formats. VMware recommends that you select the thick provisioned eagerzero option when possible.
NOTE Snapshots can negatively affect the performance of a virtual machine and typically result in a
25-30 percent degradation for the vCenter Operations Manager workload. VMware recommends that
you do not use Snapshots.
c
If you specify a datastore, browse for the datastore location, and click Next.
Click Next.
What to do next
After you finishing adding new disks for the UI VM and Analytics VM, power on the vApp. The virtual machine
discovers the new disk and adds it to the data volume.
Understand the initial registration process that triggers the upgrade and data migration. For information
about the registration process, see Define the vCenter Server System to Monitor, on page 20.
Check the vCenter Operations Manager Release Notes for the latest information about upgrading
vCenter Operations Manager and supported versions for the upgrade process.
Decide when to apply the update. The source vCenter Operations Manager or CapacityIQ services are
unavailable during parts of the update process but vCenter Operations Manager brings those services up
again. After data migration vCenter Operations Manager starts services on the source virtual appliance.
The source virtual appliance can continue to run from that point on.
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Identify the exact name of the vCenter Server used during the initial vCenter Operations 1.x or Capacity
IQ 1.5.1 configuration and make sure that the same name is used during the upgrade.
Identify the time zone setting used in the initial vCenter Operations 1.x or Capacity IQ 1.5.1 configuration.
After the upgrade, you can set the vCenter Operations Manager vApp time zone to be the same if you
want to keep the same scheduled times for generated reports.
Procedure
1
Log in to the Administration Portal with the default credentials of admin as the user name and admin as
the password.
The URL format is https://<IP>/admin where <IP> is the IP address or fully qualified host name of the
vApp.
Start the process of defining a vCenter Operations Manager to monitor for the first time to the point of
specifying registration and collection credentials.
When you specify the credentials, vCenter Operations Manager detects existing instances of
vCenter Operations Manager Standard and CapacityIQ.
Select the CapacityIQ or vCenter Operations Manager Standard plug-in to import data from and type the
root credentials.
If you do not import data from any of the virtual appliances, the registration process proceeds to detect
any linked vCenter Server systems and follows the registration workflow.
Confirm to start the upgrade process and migrate data from the source virtual appliances.
The upgrade process shuts down the old virtual appliances, copies the data, and brings the appliances
back up.
(Optional) To check the status and remaining time of the data migration, log in to the Administration
Portal and click the Update tab.
If the login page appears blank, press F5 to refresh the page.
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Monitor the new deployment of the vCenter Operations Manager vApp along with the old deployment
of CapacityIQ or vCenter Operations Manager Standard for one to two months.
When you feel comfortable with the new deployment, unregister the old virtual appliances in the
Administration Portal.
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You have completed the transition to the vCenter Operations Manager vApp environment.
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Index
A
about vCenter Operations Deployment and
Configuration Guide 5
Add a Hard Disk 30
Administration Portal, activating email
service 22
assigning privileges 24
C
certificate warnings 9
collection credentials 20
credentials
changing administrator account 20
collection 20
registration 20
network ports 9
notifications 22
P
passwords
initial setup 20
requirements 20
paths to upgrade vCenter Operations 29
privileges
administrator access 24
user access 24
email notifications 22
email notifications, configure 22
D
data migration 29
deployment planning worksheet 10
I
install, adapter 27
installation
verifying 25
verifying from browser 26
verifying from vSphere Client 25
installation formats 7
installation, adapter 27
introduction 7
IP pool 17
T
time settings 19
transition period for upgrading vCenter
Operations 32
licensing 9, 21, 30
linked mode objects 25, 26
more information 10
multi-site deployment, overview 8
N
network configuration 17
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vApp
deploying 18
installing 17
requirements 14
vApp architecture 7
vCenter Server requirements 14
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