JOB TITLE

SSVF Case Manager

PROGRAM

Veteran Services

JOB SUMMARY
The Supportive Services for Veteran Families (SSVF) program provides case management and supportive services to
homeless veterans. The Case Manager is responsible to conduct community-based outreach activities to locate, enroll or
refer potential SSVF clients for appropriate services; develop, implement, monitor, and evaluate individualized service
plans with each client; and to link each client with appropriate community supports to ensure their progress towards the
individualized service plan goals.
REQUIREMENTS
Follow up with individuals and/or families who have expressed interest in services to ensure successful
enrollment. Provide enrollment assistance and/or referrals as appropriate.
Engage client by maintaining regular contact to monitor and track progress and response to services.
Assist client with the development of individualized housing stability plans to address identified needs within
established time frame.
Guide clients through the process of maintaining or obtaining permanent housing
Monitor and evaluate client progress and adjust service plan and/or delivery as necessary.
Manage and cultivate landlord relationships; conduct landlord outreach; facilitate landlord engagement
events; develop and maintain database of landlord contact information; serve as liaison between landlords
and clients/staff; provide training and ongoing information to staff regarding landlord/tenant rights and
responsibilities.
Develop and cultivate positive relationships with the shelter community, homeless coalition, relevant funding
and monitoring entities, faith based organizations, social service providers, and other community partners.

Identify, oversee and represent Veteran Services at appropriate community outreach events. Participate in
appropriate community collaborations and advocate for homeless veterans in the community.
JOB REQUIREMENTS
Bachelors degree in Social Work or related field and one year experience in social services or a combination of
education and experience.
Must have reliable transportation, a current Texas drivers license, and evidence of auto liability insurance. Must
be willing to transport clients in his/her car.
Experience with homeless and/or veterans preferred
WORK HOURS AND LOCATION
Regular office hours are Monday through Friday, 8:00 am 5:00 pm. Some evening work may be required. This position
is located at the main campus office at 249 W Thornhill Drive Fort Worth, TX 76115.
TO APPLY
Interested persons should fax or email a cover letter, resume, & salary requirements to:
Catholic Charities, Diocese of Fort Worth, Inc.
Attn: Human Resources
249 West Thornhill Drive
Fort Worth, TX 76115
Fax: (817) 535-8779
Email: resume@ccdofw.org
Please place the position in which you are applying for in the Subject line.
No agencies please. *If you are an agency please respect our request of no cold calling as we are very busy and
will not consider any approach over the phone or email.
Due to the volume of responses, only qualified parties will be contacted.
No phone calls, please.
Date Posted: March 25, 2015
Open until filled

EOE