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WASHING MACHINE
SERVICE MANUAL
!
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE
PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL: WM2688H*M
100
CONTENTS
1. SPECIFICATIONS .........................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4
3. PARTS IDENTIFICATION ............................................................................................................ 7
4. INSTALLATION & TEST ............................................................................................................... 8
5. OPERATION ................................................................................................................................11
6. WIRING DIAGRAM/PROGRAM CHART .....................................................................................14
7. TROUBLESHOOTING.................................................................................................................15
7-1. BEFORE PERFORMING SERVICE ...................................................................................15
7-2. QC TEST MODE.................................................................................................................15
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY ......................................................15
7-4. ERROR DISPLAY ...............................................................................................................16
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................18
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................18
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................21
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................29
10. EXPLODED VIEW .....................................................................................................................40
10-1. CABINET & CONTROL PANEL ASSEMBLY....................................................................40
10-2. DRUM & TUB ASSEMBLY................................................................................................41
10-3. DISPENSER ASSEMBLY .................................................................................................42
1. SPECIFICATIONS
ITEM
WM2688H*M
COLOR
POWER SUPPLY
AC 120 V, 60 Hz
PRODUCT WEIGHT
ELECTRIC POWER
WASHING
280 W
DRAIN MOTOR
80 W
WASH HEATER
1000 W
WASH
46 rpm
SPIN
0-1320 rpm
CONSUMTION
REVOLUTION SPEED
CYCLES
WASH/RINSE TEMPERATURES
SPIN SPEEDS
OPTIONS
WATER CIRCULATION
Incorporated
14.5-116 psi (100-800 kPa)
Electronic
DIMENSIONS
DELAY WASH
up to 19 hours
PTC + Solenoid
WATER LEVEL
Incorporated
ERROR DIAGNOSIS
Incorporated
Incorporated
CHILD LOCK
Incorporated
RLM ENABLE
Incorporated
STEAM
Incorporated
Ultra Capacity
The Larger drum enables not just higher head drop and stronger centrifugal force, but
also less tangling and wrinkling of the laundry. Heavier loads, such as king size
comforters, blankets, and curtains, can be washed.
RollerJets
Washing ball enhances the wash performance and reduces damage
to the clothing. The jets spray and help tumble clothes to enhance
washing performance while maintaining fabric care.
Built-in Heater
Internal heater helps to maintain water temperature at its optimum level for selected
cycles.
Child Lock
The Child lock prevents children from pressing any button to change the settings
during operation.
water
temperature
washing time
selected
washing
temperature
NEUROFUZZY
the best
washing
performance
rinsing time
spin rhythm, time
load
size
SENSING
PROCESSING
DETERMINATION
EFFECT
2-9. STEAM
For tough stained clothes, underwear, or baby clothes.
Steam Wash is available with Sanitary, Bulk/Large, Perm. Press, Cotton/Normal, and baby Wear cycles.
This option features upgraded washing performance with low energy and water consumption
Do not load delicates such as wool, silk, and easily discolored clothes.
3. PARTS IDENTIFICATION
STEAM
DOOR LOCK
CHILD LOCK
EST. TIME:
REMANING
DELAY WASH
1:21
5%
WASHING
HIGH
NORMAL
HIGH
HOT/
COLD
Door Seal
ACCESSORIES
ADJUST THE
BOLTS
LEVELING
The end of the drain hose should be placed less than 96 from the floor.
CONNECT POWER PLUG
TEST OPERATION
Preparation for
washing.
STEAM
5%
DOOR LOCK
CHILD LOCK
WASHING
HOT/
COLD
HIGH
EST. TIME:
REMANING
NORMAL
DELAY WASH
1:21
HIGH
MAX
STEAM
5%
DOOR LOCK
CHILD LOCK
WASHING
HOT/
COLD
EST. TIME:
REMANING
DELAY WASH
1:21
STEAM
5%
DOOR LOCK
CHILD LOCK
WASHING
HIGH
NORMAL
HIGH
HOT/
COLD
HIGH
EST. TIME:
REMANING
NORMAL
DELAY WASH
1:21
SOFTENER
HIGH
Press the
START/PAUSE button.
Water removal
10
5. OPERATION
WM2688H*M
11
Power Button
Use this button to turn the power
On/Off.
Status Indicator
It shows elapsed time of the cycle the washer is
operating.
Start/Pause
12
Option Button
PREWASH: Use this option for loads that need pretreatment. It adds 16 minutes prewash and a spin cycle.
RINSE+SPIN: Use this option to rinse and then spin.
EXTRA RINSE: This option provides an additional rinse.
STAIN CYCLE: Adds time to the wash and rinse cycles for better stain removal. Automatically provides a rinse.
WATER PLUS: Add extra water to the wash and rinse cycles for superior results.
13
DISPLAY PWB
1 2 3 4 5 6 7 8 9 10 11
32 1
32 1
NA 1 2 3 4 5 6 7 8 9 10 11 12 13
NA 1 2 3 4 5 6
NA 1 2 3 4 5 6 7 8 9 10 1 2 3
BL 1 2 3 4 5 6
NA 1 2 3 4 5 6 7 8 9 10 11 12 13
12 34 56
1 2 3 4 5 6 7 8 9 10 11 12 13
12 34 56
MAIN PWB
123
123
123
123
1234
1234
1 2 3
1 2 3
4 3 2 1
4 3 2 1
123456
123456
1234
1234
321
321
1234
1234
1234
1234
21
21
AG
SENSOR
WH
1 2
1 2
1 2
1 2
1 2
1 2
/
INLET VALVE
1 2 3
1 2 3
WH
1234
1234
123
123
NOISE 1
FILTER 2
123
123
5 4 3 2 1
5 4 3 2 1
8
7
6
5
4
3
2
1
PLC MODEM
MOTOR
GND
U VW
Ha
Hb
+HOUSING
1
1
1 2
AG
LAMP
WASH AG
THERMISTOR
21
21
/
YL
1 2 1
1 2 1
GND L S
1 2
1 2
21
21
FUSE
123456
123456
1 2 3 4 5 6 7 8 9 10 1 2 3
FUSE
12 34
12 34
123
123
NA 1 2 3 4 5 6
AG
DISPLAY PWB
3 2 1
3 2 1
1 2 3
1 2 3
PRESSURE
SENSOR
4 3 2 1
2 3 4 5
SOLE
NOID
POWER
CORD
DOOR LOCK
Base/Line
3854ER3001Y
Cool-down
**Approx.
(Minutes)
*
Normal
Bulky
/Large
Baby Wear
*
25
120
70
Hand Wash
/Wool
14
19
* Wash time is in minutes.
** The total working time will vary with the load size,
water temperature and ambient temperature.
14
7. TROUBLESHOOTING
7-1. BEFORE PERFORMING SERVICE
Be careful of electric shock when disconnecting parts while troubleshooting.
The voltage of each terminal is 120 V AC and DC when the unit is plugged in.
button, while the above condition. Then buzzer will sound twice.
Check Point
Display Status
QC TEST MODE
None
1 time
Tumble clockwise.
rpm (42~50)
2 times
rpm (55~65)
3 times
rpm (125~135)
4 times
5 times
6 times
7 times
8 times
9 times
Tumble counterclockwise.
rpm (42~50)
10 times
Water temperature
11 times
12 times
13 times
14 times
TSG temperature
15 times
Off
***
***
***
***
***
***
***
***
***
***
***
***
***
The digits indicate the water level frequency.
So, for example a display indicating 058: a Water level frequency of 20+(58 x 0.1)
= 25.8 kHz
15
ERROR
SYMPTOM
CAUSE
Correct water level (246) is not reached within 8 minutes
after water is supplied or it does not reach the preset water
level within 25 minutes.
WATER INLET
ERROR
IMBALANCE
ERROR
DRAIN
ERROR
OVER FLOW
ERROR
PRESSURE
SENSOR
ERROR
DOOR OPEN
ERROR
HEATING
ERROR
16
ERROR
SYMPTOM
CAUSE
LOCKED
MOTOR
ERROR
10
EEPROM
ERROR
EE
11
POWER
FAILURE
17
SYMPTOM
No power
YES
Power failure? or Breaker opened?
Is the outlet controlled by a switch?
NO
Visit to service.
displayed?
YES
Is the tap opened?
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
Is filter in the inlet valve clogged with
foreign material?
NO
Visit to service.
18
YES
SYMPTOM
Door error
Visit to service.
Drain trouble
Visit to service.
19
SYMPTOM
YES
Is the proper amount of detergent used
as recommended?
YES
Recommend to reduce the amount
of detergent.
This appliance has an automatic suds sensing function which
prevents overflow.
When excessive suds are sensed, the suds removing
implementations such as drain, water input, pause will operate,
without rotating the drum.
SOFTENER
YES
Is the cap clogged?
YES
Explain proper use of liquid laundry products.
Clean the compartment.
Visit to service.
20
NO POWER
NO
NO
NO
YES
Reconnect.
NO
YES
Connector
YES
YES
NO
Is wire of the DISPLAY PWB ASSEMBLY
broken?
YES
Replace DISPLAY PWB ASSEMBLY
or repair wire.
21
NO
NO
YES
Is the washer installed on a solidly constructed
floor?
YES
Base Packing
Level
Tighten
YES
If it is not stable, adjust feet accordingly. After
the washer is level, tighten the lock nuts up
against of the base of the washer. All lock nuts
must be tightened.
Tighten
22
NO WATER SUPPLY
Is water supply shut-off?
NO
Is the tap opened?
NO
YES
YES
NO
NO
YES
When you press both WASH/RINSE button and
SOIL LEVEL button simultaneously, is the water
level frequency below 246?
NO
Is the inlet valve filter clogged?
NO
Is resistance between each terminal of INLET
VALVE ASSEMBLY 0.8-1.2 k?
YES
Verify the voltage of the inlet valve connector is
120 V AC.
4
Bleach
Steam
NO
Refer to
NO WATER SUPPLY
NO
YES
Bleach
Steam
MAX
SOFTENER
YES
23
YES
MAX
SOFTENER
Is water supplied?
Refer to
NO WATER SUPPLY
MAX
SOFTENER
ABNORMAL SOUND
24
NO
Replace the
SENSOR SWITCH
ASSEMBLY.
YES
YES
YES
YES
YES
NO
YES
DRAIN MALFUNCTION
NO
Is the impeller of the drain pump clogged?
NO
Is the connector disconnected, disassembled?
NO
Is the coil of the drain pump too high or low?
(resistance of the coil is 10-20 )
NO
25
WH
BL
BL
BK
YL
YL
WH
RD
BK
RD
BL
WH
SB
YL
BL
WH
RD
SB
SB
WH
SB
WH
Replace the
Heater Assembly
Extra Hot: 70 C
***
***
***
***
***
***
***
***
***
***
***
***
***
BL
BL
BK
YL
YL
WH
RD
BK
RD
BL
WH
SB
YL
BL
WH
RD
SB
SB
WH
SB
WH
(1)
26
YES
YES
YES
Reconnect or repair
the connector.
YES
NO
NO
NO
NO
NO
27
SPIN TROUBLE
BL
WH
BL
Normal
Is it disconnected, or disassembled?
[Red: 3pin (1), NA: 4pin (2)]
BK
YL
YL
WH
RD
BK
RD
BL
WH
SB
YL
BL
WH
RD
SB
SB
WH
SB
WH
(1)
(2)
Resistance of terminal:
-/-/- About 5 15
BL
WH
BL
BK
YL
YL
WH
RD
BK
RD
BL
WH
SB
YL
BL
WH
RD
SB
SB
WH
SB
WH
28
9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.
DRAWER
Assembly.
Disassemble the Display PWB Assembly.
29
PROTECT COVER
30
DISPENSER ASSEMBLY
Disassemble the top plate assembly.
Pull out the drawer.
Push out the DISPENSER ASSEMBLY after
unscrew 2 screws.
Red Housing(VT-BK)
White Housing(WH-BK)
Blue Housing(GY-BK)
Red Housing(BL-BK)
Unscrew 2 screws from the back of the cabinet.
NOISE FILTER
Disassemble two (or three) connectors from
the NOISE FILTER.
Unscrew a screw from the TOP BRACKET.
31
CABINET COVER
Unscrew the 5 screws from upper of the canbinet
cover.
Unscrew the screw from filter cover.
32
33
DOOR
Open the door.
Unscrew the 7 screws from the HINGE COVER.
34
35
36
NOTE
Once removed, replace the damper with
new one.
37
38
Body Frame
39
A105
A201
A220
A303
40
K115
F466
K111
F315
F465
F463
K513
K122
F464
K125
K130
K121
K311
K512
K560
K135
K131
F328
K342
F467
K340
F468
K346
K344
K345
F145
41
K105
F327
HOT (RED)
COLD (BLUE)
42
*001
*002
*003
*004
A100
A101
A102
A103
A104
A105
A110
A111
A130
A131
A133
A140
A141
A150
A151
A152
A153
A155
A200
A201
A220
A275
A276
A300
A303
A310
A410
A430
A440
A450
A455
A485
F110
F120
F130
F140
F145
F160
F170
F210
F215
F220
F225
F226
F227
F300
F310
F315
F321
F322
F323
F327
MANUAL ASSEMBLY,OWNERS
BOX,CARTON
SPANNER
MANUAL,SERVICE
CABINET ASSEMBLY
COVER,BACK
BUSHING
HOLDER
BOLT ASSEMBLY
BOLT ASSEMBLY
TOP PLATE ASSEMBLY
BRACKET,HINGE
COVER,CABINET
HOLDER
CLAMP ASSEMBLY
HINGE ASSEMBLY
HOLDER
DOOR ASSEMBLY
DOOR FRAME,OUTER
DOOR FRAME,INNER
HANDLE
HANDLE
BASE ASSEMBLY,CABINET
BRACKET,BASE
LEG ASSEMBLY
HOSE,INLET
HOSE,INLET
CASE
CAP,DRAIN HOSE
CAP,COVER
SWITCH ASSEMBLY,SENSOR SWITCH
POWER CORD ASSEMBLY
SWITCH ASSEMBLY,DOOR
PWB(PCB) ASSEMBLY,MAIN
COVER,PROTECT
FILTER ASSEMBLY(CIRC)
PWB(PCB) ASSEMBLY,DISPLAY
HARNESS,PWB
CABLE,FLAT
HARNESS,MOTOR
HARNESS,MOTOR
VALVE ASSEMBLY,INLET
VALVE ASSEMBLY,INLET
PANEL ASSEMBLY,CONTROL
KNOB ASSEMBLY
PANEL ASSEMBLY,DRAWER
CAP,SOFTENER
CAP,SIPHONE
BOX ASSEMBLY,DETERGENT
DISPENSER ASSEMBLY
BELLOWS
BELLOWS
HOSE,INLET
HOSE,INLET
HOSE,INLET
HOSE,CONNECTOR
3829ER3044Q
3890EZ3612A
3W20018B
3828ER3048Q
3091ER0004
3550ER1028A
4830ER3001A
4930ER3014A
4011FR3159E
4011FR3159D
3457ER1006
4810ER3021A
3550ER0039D
4930ER4005A
2W20017E
4775ER2002A
4930ER4018A
3581ER1012A
3212ER1037C
3212ER1036A
3650ER2006A
3650FA3489A
3041ER0001C
4810ER3006A
4779ER3002A
5215FD3715G
5215FD3715H
3110ER2013B
5006ER3009A
5006ER2008D
6601ER1006E
6411ER1005K
6601ER1004C
6871ER1062D
3550ER1032A
6201EC1006B
6871ER2020B
6877ER1044C
6850ER2002B
6877ER1016F
6877ER3003B
5220FR2008F
5220FR2006H
3721ER1279B
4941ER3005A
3721ER1274E
5006ER3014B
5006ER3018A
3891ER2003A
4925ER1015B
4738ER1004B
4738ER2002A
5214ER4001R
5214ER4001J
5214ER4002F
5214FR4006F
1
1
1
0
1
1
1
1
2
2
1
2
1
4
1
1
4
1
1
1
1
4
1
4
4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
LG MODEL: WD-1351*BDM.A**EECI
YOUR MODEL: WM2688H*M
S AL LOC
DESCRIPTION
F328
F430
F431
F432
F435
F436
F440
F441
F461
F462
F463
F464
F465
F466
F467
F468
K105
K110
K111
K115
K121
K122
K123
K125
K130
K131
K135
K140
K141
K143
K310
K311
K320
K340
K342
K344
K345
K346
K350
K351
K360
K410
K411
K510
K512
K513
K520
K530
K540
K550
K560
K610
K611
M260
M400
M410
HOSE,CONNECTOR
HOSE ASSEMBLY,DRAIN
CONNECTOR (MECH),DRAIN HOSE
HANGER ASSEMBLY,PIVOT
HOSE,DRAIN
HOSE,INLET
HOSE,PUMP
CLAMP
CLAMP
CLAMP
CLAMP
CLAMP
CLAMP
CLAMP
CLAMP
CLAMP
TUB ASSEMBLY,OUTER[SUB4]
TUB ASSEMBLY,INNER[DRUM]
LIFTER ASSEMBLY
SPIDER
BEARING,BALL
BEARING,BALL
BOLT ASSEMBLY
SEAL
BALANCE WEIGHT
SCREW,DRAWING
BALANCE WEIGHT
COVER ASSEMBLY,TUB
SEAL
BOLT,DRAWING
THERMISTOR ASSEMBLY
SEAL
HEATER ASSEMBLY
MOTOR ASSEMBLY,PUMP
HOSE,CONNECTOR
CASING,PUMP
MOTOR ASSEMBLY,PUMP
SERVICE PARTS
STATOR ASSEMBLY
SENSOR ASSEMBLY
ROTOR ASSEMBLY
SPRING,HINGE
HOLDER
GASKET
CONNECTOR (MECH),NOZZLE
LAMP ASSEMBLY
BELLOWS
CLAMP ASSEMBLY
CHAMBER,AIR
HOSE,INLET
HOSE,INLET
SERVICE PARTS
HINGE
CLAMP
CASE ASSEMBLY
FRAME,BODY
Run_Date : 2006-03-10
SPECIFICATION: 120V 60Hz
PARTS No.
Q'TY
5214FR4006R
5215ER2002G
4932FR3156A
3W50712A
5214FD3663E
5214FR4125S
5214FR3188K
4861FR3068C
4861FR3068E
4861FR3068A
4860FR3092D
4860FR3092C
4860FR3092D
4861FR3068E
4860FR3092C
4861FR3068E
3045ER0048B
3045ER1017A
4433ER1005A
4434ER0001A
4280FR4048N
4280FR4048J
4040FR4051C
4036ER2004A
4866ER0007A
1SZZER4002A
4866ER0004A
3551ER0026B
4036ER4001B
4011FA4353B
6322FR2046F
4036FR4050A
5301FR1158J
4681EA2001D
5214FR4006L
3108ER1001A
4681EA2001C
383EER2001A
4417FA1994G
6501KW2002
4413EA1002B
4970FR2084P
4930FR3040A
4986ER0004C
4932ER3007A
6913ER4001A
4738ER1002A
4861ER2001D
3504ER3002A
5214FR4125N
5214ER4002E
383EER3001J
4774FR3118B
4860ER3002A
3111ER1001D
3210ER1318A
1
1
1
1
1
1
1
3
1
8
1
1
1
1
1
1
1
1
3
1
1
1
1
1
1
7
1
1
1
6
1
1
1
1
1
1
1
0
1
1
1
2
2
1
1
1
1
1
1
1
1
0
2
1
1
1
REMARKS
P/No.:3828ER3048Q
101