Midterm Review and Verification Survey for Water and Sanitation Hibah Inception Report

MIDTERM REVIEW
AND VERIFICATION SURVEY

FOR WATER & SANITATION HIBAH
INCEPTION REPORT (DRAFT)
Indonesia Infrastructure Initiative

This document has been published by the Indonesia Infrastructure Initiative (IndII), an
Australian Government funded project designed to promote economic growth in Indonesia
by enhancing the relevance, quality and quantum of infrastructure investment.
The views expressed in this report do not necessarily reflect the views of the Australian
Indonesian Partnership or the Australian Government. Please direct any comments or
questions to the IndII Director, tel. +62 (21) 230-6063, fax +62 (21) 3190-2994. Website:
www.indii.co.id.
Acknowledgements
This report has been prepared by PT Mitra Lingkungan Dutaconsult (MLD) engaged under
the Indonesia Infrastructure Initiative (IndII), funded by AusAID. Any errors of fact or
interpretation are solely those of MLD.
PT Mitra Lingkungan Dutaconsult
Jakarta, 3 December 2010
Table of Contents
ACRONYMS................................................................................................................................ 1
Executive Summary ................................................................................................................... 2
Chapter 1: Introduction............................................................................................................. 3
Chapter 2: Initial Findings.......................................................................................................... 4
Chapter 3: Recommendations for Implementation Improvement ........................................... 6
Chapter 4: Organisational Arrangements.................................................................................. 7
4.1 Core team ........................................................................................................................ 7
4.2 Regional field teams ........................................................................................................ 8
Chapter 5: Verification ............................................................................................................ 10
5.1 Urgent verification process............................................................................................ 10
5.2 Regular semi-continuous verification process............................................................... 11
Chapter 6: Mid-term / Progress Review.................................................................................. 12
6.1 Simplified progress review............................................................................................. 13
6.1.1 Urgent simplified progress review....................................................................... 13
6.1.2 Regular quarterly simplified progress review...................................................... 13
6.2 In-depth progress review............................................................................................... 13
6.2.1 Customer satisfaction survey............................................................................... 13
6.2.2 Technical aspects of household connections ...................................................... 15
6.2.3 Statistical data analysis ........................................................................................ 16
6.2.4 Mid-term Report.................................................................................................. 16
Chapter 7: Consolidated Report.............................................................................................. 17
Chapter 8: Project Progress and Completion Reporting ......................................................... 18
Chapter 9: Work Plan .............................................................................................................. 19
REFERENCES ............................................................................................................................ 22
List of Tables
Table-1: Overview of Batch 1 local governments per region .....................................................................................8
Table-2: Overview of targets for connection and verification of Batch 1 local governments, status 1 December
2010 .......................................................................................................................................................9
Table-3: Overview of Batch 2 local governments per region ...................................................................................10
Table-4: Overview of progress against connection targets for Batch 1 local governments, status 1 November 2010;
source: DGHS ......................................................................................................................................12
Table-5: Overview of general targets for households to be addressed as part of the customer satisfaction survey14
Table-6: Overview of specific targets for households to be addressed as part of the customer satisfaction survey15
List of Figures
Figure 1: Organisational structure of the Consultant .................................................................................................7
Annexes
Annexe 1: Verification Forms .................................................................................................. 20
Annexe 2: Work Plan ............................................................................................................... 21
Table of Contents (i)
MID-TERM REVIEW AND VERIFICATION SURVEY FOR WATER AND SANITATION HIBAH
ACRONYMS
AusAID
Australian Agency for International Development
CPMU
Central Program Management Unit
DGHS
Directorate General of Human Settlements (Cipta Karya)
PDAM
Perusahaan Daerah Air Minum, Regional Drinking Water Company
PDPAL
Perusahaan Daerah Pengelolaan Air Limbah, Regional Wastewater Treatment Company
GoA
Government of Australia
GoI
Government of Indonesia
IndII
Indonesia Infrastructure Initiative
Kab.
Kabupaten, region
Kota
City
MLD
PT Mitra Lingkungan Dutaconsult
OBA
Output Based Aid
PIU
Project Implementation Unit
PPMU
Provincial Program Management Unit
VA
Volt ampere
WSI
Water and Sanitation Initiative
Page 1 of 1
Executive Summary
The conditions found during the inception period of the mid-term review and verification for
Water and Sanitation Hibah component of the Water and Sanitation Initiative (WSI),
executed via the Indonesia Infrastructure Initiative (IndII) funded by the Australian Agency
for International Development (AusAID) differed substantially from the what was expected.
There was a need for immediate verification of more than 14,000 water and sewerage
connections in 10 local governments. In addition, an urgent assessment was requested of
the capacities of local governments to achieve the targets for household connections before
the deadline of 30 June 2011 for reimbursement in line with the Australian financial year.
The assessment would provide arguments to IndII and DGHS, the Central Program
Management Unit (CPMU) for a reallocation of targets between well-performing local
governments and those that are lagging behind.
At local government level, the Indonesian planning and budgeting cycle comes to a close
during the first half of December. Changes in targets for connections that have financial
consequences will need to be incorporated in the budget for the subsequent (i.e. 2011) year.
A work plan for the assignment has been drafted that intends to be responsive to the
revised circumstances and flexible enough to accommodate further changes and request
from IndII and DGHS. In order to ensure proper communication between parties, on
instigation of IndII, a special liaison person has been appointed to ensure everybody is on
the same page.
The work plan differentiates between the regular verification process and a more general
progress review and evaluation, which will cover the requirement for a mid-term review.
As mentioned, urgent verification of 14,000 household connections has been executed
during the second half of November 2010. Verification is considered a semi-continuous
activity. The intention is to issue regular (semi-quarterly) verification reports which provide
separate sections per local government having formally asked for verification during the
preceding period.
A simplified progress review will be carried out on quarterly basis: the results of these
reviews will be submitted to IndII and DGHS by mid December 2010, mid March 2011, and
mid June 2011. The capacity and changes of local governments achieving targeted
connections by the deadline will be assessed and reported on.
A customer satisfaction survey will be carried out in two phases: 5,000 households will be
addressed during the first quarter of 2011; another 2,000 in May 2011. The survey aims to
provide more detailed information than the verification survey to allow in-depth analysis of
the success of the Water and Sanitation Hibah schemes. A qualitative study into the
technical aspects of household connections will also contribute to this objective, as will
statistical data analysis.
The planned mid-term and consolidated end-of-the project reports will draw general
conclusions and provide recommendations for future similar output-based aid programs for
household connections to public water and sewerage systems.
Page 2 of 2
Chapter 1: Introduction
On 3 November 2010, SMEC International Pty Ltd, on behalf of the Government of Australia
(GoA), represented by the Australian Agency for International Development (AusAID), signed
a Sub-Consultancy Agreement with PT Mitra Lingkungan Dutaconsult (MLD) for a Mid-term
Review and Verification Survey for Water and Sanitation Hibah, Indonesia Infrastructure
Initiative (IndII), Water and Sanitation Initiative (WSI).
Formally this contract started on 1 November 2010, with completion date of 30 June 2011.
The kick-off meeting between IndII and the Consultant was held on 9 November 2010.
This report is the Inception Report of the Mid-term Review and Verification Survey for Water
and Sanitation Hibah and covers respectively initial findings (Chapter 2), recommendations
for implementation improvement (Chapter 3), organisational arrangements (Chapter 4),
verification process (Chapter 5), mid-term / progress review (Chapter 6), reporting (Chapters
7 and 8), and the work plan (Chapter 9).
Page 3 of 3
Chapter 2: Initial Findings

According to the Sub-Consultancy Agreement the project should have started during the
second half of October 2010. The Agreement dated 3 November 2010, mentions a
commencement date of 1 November 2010. The kick-off meeting between IndII and the
Consultant was held on 9 November 2010.
The conditions at the start of the project were a bit different than expected and reflected in
the Work Plan that was submitted as part of the proposal and included in the SubConsultancy Agreement. Instead of a preparation phase of a couple weeks, a mid-term
review of two months and only subsequently the actual verification of house connections for
water and sewerage, there appeared to be an extremely urgent need for immediate
verification of 12,715 water connections in 8 local governments and 1,541 sewer
connections in 2 local governments.
In the days leading up to the kick-off meeting and during the meeting itself, the Consultant
was informed about this change of plans. The basic cause behind the change is the regular
planning and budgeting cycle of the Government of Indonesia (GoI). By mid December local
governments have to submit their final and detailed versions of the budget for the upcoming
year. In the weeks ahead of this deadline, only very urgent changes to be budget can still be
accommodated. Availability of grant money could be considered a reason to make last
minute changes. Once the budget has been finalized, there is limited scope for further
adjustment until the annual budget revision, which is initiated during the second quarter of
the year but does not lead to funds being effectively available until late in the third quarter.
The Water Hibah and Sanitation Hibah components of the Water and Sanitation Initiative
(WSI) of the Government of Australia (GoA) aims to support the installation of 70,000 new
functioning water connections and 10,000 new functioning sewerage connections for poor
households during the 2010 GoA Fiscal Year which runs from 1 July 2010 to 30 June 2011.
A first batch of 25 local governments committed themselves to the installation of 42,300
water and 2,600 sewage connections. Additional local governments have already followed
suit and will possibly do so as part of the planning and finalisation of the 2011 budget. In
order to achieve the targets set by GoA by 30 June 2011, the only feasible moment to do so
before the GoA deadline of June 2011 is to ensure that (revised) targets and funding from
local governments to PDAMs and PDPALs are included in the 2010 budgets of local
governments.
In order to submit new connections for verification, basically three months have to have
passed since physical connection, in order for PDAMs to issue two bills and receive
payments on those bills, which is one of the basic conditions for PDAM and PDPAL to receive
a contribution under the output-based aid (OBA) under the Water Hibah and Sanitation
Hibah. Currently (status mid November 2009), ten local governments have submitted
requests for verification. It concerns 12,715 water and 1,541 sewerage connections.
In order to increase chances of the Water Hibah and Sanitation Hibah targets to be achieved
by the set deadline, IndII and DGHS have an extremely urgent need to know whether local
governments and their PDAMs and PDPALs of Batch 1 can still be expected to achieve their
individual targets. Moreover, results of verification of the connections made thus far
provides a good indication of the capacity of the concerned PDAMs and PDPALs, and could
Page 4 of 4
provide reasons to grant well-performing PDAMs and PDPALs additional allotments of new
connections for poor households to realize.
Consequently, the Consultant has been asked to verify more than 14,000 connections during
the second half of November 2010. This is a sheer impossible task and it is obvious that
some simplifications in the verification process will have to be accepted to accommodate
the request. Proposed procedures for verification are included in Chapter 5: Verification.
The current procedures for verification will be reviewed and may well be adjusted once
conditions become less hectic. To some extent the current emergency verification process
can be considered as a pilot. There is a risk that the emergency conditions will be
considered as normal, but the Consultant is aware of this risk and will give effort to enhance
quality of verification in the future.
The Consultant is also requested to assess whether the Batch 1 local governments are able
to achieve set targets by June 2010. A deadline of 15 December 2010 is set for this
assessment, although the Sub-Consultancy Agreement still mentions a date of 30 December
2010. The Mid-term Progress Report based on this assessment also requires a simplified
approach in view of the late start of the assignment and the early deadline.
Although it was assumed that the baseline study was completed and available to the
Consultant at commencement of the assignment, the baseline study is still ongoing in a
number of local governments and can be expected to continue as new local governments
join the program or additional allotments of house connections are added to selected, wellperforming local governments.
During contract negotiations of 19 October 2010, IndII indicated that at that time 45,000
(possible) eligible (water and sewerage) connections had been identified by the baseline
survey. These 45,000 connections relate to Batch 1 local governments only and are to be
reviewed and verified as part of the current assignment. Seven thousand (7,000) house
connections, equivalent to fifteen percent (15%) of the eligible connections, are to be
exposed to a customer satisfaction survey.
As the conditions for the assignment are seemingly continuously in flux, intensive
coordination between the Consultant on the one hand and IndII and DGHS on the other
hand seem necessary. IndII has recognized this need and requested during contract
negotiation the appointment of a special liaison person who would work partly in the IndII
office and party in the project office.
The Consultant is aware of the need to be responsive in its services to urgent requests from
IndII, DGHS and local governments. This requires a skill to adapt to circumstances as they
arise. Nevertheless, the Consultant has the intention to be proactive and plan ahead
activities as much as possible.
Page 5 of 5
Chapter 3: Recommendations for Implementation

Improvement
It seems highly unlikely that the targets for house connections for water and sewerage as set
by the Water and Sanitation Initiate (WSI) will be achieved by the deadline of 30 June 2011.
It cannot be assumed that all local governments reach their individual targets by that date,
also because that date does not have a meaning in the Indonesian planning and budgeting
cycle. If the aggregate WSI targets are to be achieved (or possibly exceeded), it may be
worthwhile considering setting a consolidated target for all local governments at a much
higher level: i.e. to overshoot the target by 20%, or even 50%. However, in view of the
Indonesian planning and budgeting cycle, the first half of December seems the last
chance/moment to do so.
It is suggested to make another assessment of the performance of local governments and
the chance that targets will be reached once a more stable situation has been reached, for
instance at the time the customer satisfaction survey is being finalized as well. This
assessment could be combined with an internal quality check of the verification process in
the four regions and their respective local governments. Data compiled in the preceding
months would provide good indications of differences in approaches by regions and
individual enumerators in spite of all good efforts of project coordinator to avoid those
differences. Detailed suggestions for execution are provided in Chapter 6: Mid-term /
Progress Review.
In this respect, IndII and DGHS may want to investigate the options of changing targets for
connections outside the scope of the regular government planning and budgeting cycles,
which basically only allows two moments for setting budget related targets: towards the end
of the year when the government budgets for the subsequent year are set, and as part of
the perubahan anggaran process which is initiated mid-year but only makes funds available
by September or so. The fact that PDAMs and PDPALs are semi-autonomous institutions
and generate their own funds, may provide opportunities for adjustment of targets.
Page 6 of 6
Chapter 4: Organisational Arrangements

Figure 1: Organisational structure of the Consultant
Core Team
Civil Engineer / Water and Waste Water Engineer
(as Coordinator / Team Leader)
International Monitoring
Specialist
Social Economist
Gender Specialist
Statistician and
Data Analyst
Project
Director
Water Supply
Engineer
Regional Teams
4.1
Field Engineer/
Coordinator Region 1
Field Engineer/
Field Engineer/
Field Engineer/
Interviewers
Interviewers
Interviewers
Interviewers
Core team
The coordinator/team Leader is responsible for the overall management and coordination of
the project. His main task is to ensure all activities are scheduled in a feasible, flexible and
responsive manner, while achieving reasonable, set and agreed deadlines.
The role of the core team is to ensure a uniform methodology and procedure that is used by
all regional field staff, i.e. regional coordinators and enumerators. This includes the
preparation of uniform presentation materials and other aids. Regional coordinators will
receive conduct briefings for their meetings with local government heads walikota and
bupati and senior government officials at local and provincial government level.
In order to ensure adequate liaison between the Consultant and IndII and DGHS, it was
agreed during contract negotiations that a special liaison person will be appointed. The
liaison person will regularly work at the IndII office.
The water and wastewater engineer will be involved with quality assurance of the
verification process. Qualitative information will be collected regarding public water supply
conditions in participating local governments. PDAMs will be consulted about their
standards and procedures for new connections, available excess production capacity, and
the level of service provided, i.e. coverage, continuity, pressure, and water quality.
The social-economist and gender specialist will be closely involved with the customer
satisfaction survey for which 15% of the 45,000 tentatively eligible connections of the Batch
1 local governments will be selected, amounting to about 7,000 water or sewerage
connections.
Page 7 of 7
The statistician and data analyst will ensure that verification data are compiled in a database
and data analysis is carried out as per requirements of IndII, DGHS and local governments,
but also for internal quality assurance purposes and analysis.
The monitoring specialist will assist the coordinator/team leader with overall coordination of
the project, quality assurance, data analysis and reporting.
4.2
Regional field teams
The team leader will ensure adequate oversight and management of the field consultant
teams. Four field engineers/regional coordinators are appointed and have full responsibility
for coordination of field activities in their respective regions. The regional coordinators
recruit and train local surveyors and interviewers to execute verification and customer
satisfaction surveys. Depending on the actual workload at any time during the project
regional coordinators can decide to involve more or less field staffs.
For the time being, the areas to be covered by the regional teams are kept in sync with the
arrangements made by the consultant for the baseline study. Regional coordinators are
operating from Jakarta, Jogjakarta, Surabaya and Banjarmasin. These locations have been
chosen based on the local governments included in Batch 1. As additional local
governments join the program, working arrangements may need to be revised. Depending
on the actual workload coverage areas of the regional coordinators may be adjusted in due
course of time. However, as already indicated, by hiring of additional field staffs, regional
coordinators can add capacity as well.
With respect to Batch 1 local governments and related commitments for connections, the
following tables provide an overview of the current distribution of workload per region. Also
the numbers of connections to be checked as part of Verification Stage 1, status 1 December
2010, are indicated in the table.
Table-1: Overview of Batch 1 local governments per region
Sub-sector
Water
Supply
Province
South Sumatra
Banten
West Java
West Java
West Java
West Java
West Java
West Java
Region
Jakarta
Kota
Kab.
Kab.
Kab.
Kab.
Kab.
Kota
Kab.
Palembang
Serang
Ciamis
Karawang
Kuningan
Bogor
Bogor
Garut
Sewerage
Sub-sector
Water
Supply
Sewerage
Province
East Java
East Java
East Java
West Nusa Tenggara
Kab.
Kab.
Kota
Kab.
Region
Surabaya
Bangkalan
Jombang
Malang
East Lombok
Province
Region
Jogjakarta
Central Java
Central Java
Central Java
Central Java
Central Java
Central Java
Central Java
Kab.
Kab.
Kab.
Kab.
Kab.
Kab.
Kota
Wonosobo
Wonogiri
Klaten
Cilacap
Boyolali
Kudus
Pekalongan
Central Java
Kota
Surakarta
Province
South Kalimantan
South Kalimantan
Central Kalimantan
Region
Banjarmasin
Kab. Banjar
Kota Banjarbaru
Kota Palangkaraya
South Kalimantan
East Kalimantan
Kota
Kota
Page 8 of 8
Banjarmasin
Balikpapan
Table-2: Overview of targets for connection and verification of Batch 1 local governments,
status 1 December 2010
Sub-sector
Water
Supply
Region
Jakarta
Sub-total
Jogjakarta
Sub-total
Surabaya
Sub-total
Banjarmasin
Province
Local Government
No
Connections
Verification
Request
4,000
2,000
3,000
3,000
2,650
3,500
1,000
2,650
21,800
2,500
2,000
3,000
1,300
1,150
1,000
500
11,450
1,100
1,200
2,000
500
4,800
2,000
1,500
750
4,250
42,300
1,994
2,000
South Sumatra
Banten
West Java
West Java
West Java
West Java
West Java
West Java
Kota
Kab.
Kab.
Kab.
Kab.
Kab.
Kota
Kab.
Palembang
Serang
Ciamis
Karawang
Kuningan
Bogor
Bogor
Garut
1
2
3
4
5
6
7
8
Central Java
Central Java
Central Java
Central Java
Central Java
Central Java
Central Java
Kab.
Kab.
Kab.
Kab.
Kab.
Kab.
Kota
Wonosobo
Wonogiri
Klaten
Cilacap
Boyolali
Kudus
Pekalongan
9
10
11
12
13
14
15
East Java
East Java
East Java
West Nusa Tenggara
Kab.
Kab.
Kota
Kab.
Bangkalan
Jombang
Malang
East Lombok
16
17
18
19
South Kalimantan
South Kalimantan
Central Kalimantan
Kab.
Kota
Kota
Banjar
Banjarbaru
Palangkaraya
20
21
22
Sub-total
Total
Sewerage
Jogjakarta
Sub-total
Banjarmasin
Central Java
Kota
Surakarta
23
South Kalimantan
East Kalimantan
Kota
Kota
Banjarmasin
Balikpapan
24
25
Sub-total
Total
Grand Total
Page 9 of 9
1,670
1,601
1,500
8,765
2,500
950
500
3,950
0
12,715
400
400
2,000
200
2,200
2,600
400
400
1,141
44,900
14,256
1,141
1,541
Chapter 5: Verification
5.1
Urgent verification process
Overviews of targets for installation of new water and sewerage connections in the 25 Batch
1 local governments under the AusAID-WSI Water and Sanitation Hibah schemes are
provided in Table-2. Table-2 also contains the requests for verifications received from 10 of
the 25 Batch 1 local governments that have to be processed by 1 December 2010 to enable
swift reimbursement under the output-based aid scheme.
In the meanwhile additional local governments have committed themselves under the
Water and Sanitation Hibah schemes. The table below provides an overview of additional
local governments (Batch 2) and their targets under either scheme. Additional local
governments can be expected to follow: the current combined target for water connections
is 59,000, still 11,000 towards the ultimate target of the Water Hibah of 70,000; for
sewerage connections, the combined target from Batch 1 and 2 local governments is 4,600,
still 5,400 shy of the ultimate target of the Sanitation Hibah of 10,000 connections.
Table-3: Overview of Batch 2 local governments per region
Sub-sector
Water
Supply
Region
Jakarta
Sub-total
Jogjakarta
Sub-total
Surabaya
Sub-total
Banjarmasin
Province
Local Government
No
Connections
1,500
1,000
700
1,000
1,000
5,200
1,000
1,000
3,000
1,000
500
4,500
500
3,500
1,000
1,000
6,000
16,700
West Sumatra
South Sumatra
Lampung
Banten
West Java
Kota
Kab.
Kab.
Kab.
Kab.
Padang
Muara Enim
Lampung Utara
Pandeglang
Cianjur
1
2
3
4
5
Central Java
Kab.
Sukoharjo
East Java
East Java
Papua
Kab.
Kab.
Kota
Sidoarjo
Situbondo
Jayapura
7
8
13
West Kalimantan
South Kalimantan
East Kalimantan
Central Sulawesi
Kab.
Kota
Kota
Kab.
Kapuas
Banjarmasin
Balikpapan
Donggala
9
10
11
12
DKI Jakarta
West Java
DKI
Kota
Jakarta
Bandung
14
15
Sub-total
Total
Sewerage
Jakarta
Sub-total
Total
Grand Total
500
1,500
2,000
2,000
18,700
The guidelines issued by DGHS require official requests for verification to cover at minimum
500 house connections for water or 200 for sanitation. The forms that will be used for
verification can be found in Annexe 1. These forms have been prepared with guidance of
IndII. The verification process uses three (3) types of forms:
Individual verification form,
Page 10 of 10
Overview listing of main data from individual verification forms, and

Summary form: official certification of the result of the verification per local
government.
The forms are being used in the emergency verification of 12,715 water connections
installed by eight (8) PDAMs and 1,541 sewerage connections installed by PDAM Surakarta
and PDPAL Banjarmasin. It has been decided that, at least in this stage, connections will be
evaluated on the basis of three (3) criteria:
Availability of electricity to a house (< 1,300 VA) as a proxy for poor household,
Installation of the connection after 5 May 2010, and
Proof of two (2) paid (recent) water bills.
In addition, during verification the proper functioning of a connection is functioning will be

checked, which will be interpreted as whether, at the time of verification, water is flowing
from the tap installed next to the meter. In case there is no water, the PDAM will be
requested to indicate how many hours per day water is supplied to the immediate area of
the service connection in question. The answer received on this question will be indicated
on the overview list that combines the main data from the individual verification forms per
connection.
On the verification form, a check is made whether the water meter is installed in between
valves, so the meter can easily be taken out and replaced if necessary, as well as whether
there is a tap available after the water meter. In case of sewerage connections, the type of
connection made will be indicated.
The current first stage of verification will function to certain extent as a pilot. Based on the
experiences changes to the verification process and forms can be made if considered
necessary.
The impression exists that due to the extreme high urgency of verification time available
effectively only 10 days corners are being cut with respect to the actual field check. Focus
is on processing of forms in close cooperation with PDAMs (and PDPAL Banjarmasin). Once
circumstances calm down by the end of the year (i.e. 2010), attention will be given to ensure
proper connection and verification procedures in line with the Water Hibah and Sanitation
Hibah program intentions.
5.2
Regular semi-continuous verification process
Verification can be considered as a continuous process and implemented as requests for

verification are issued by DGHS. Reports on the progress of verification will be issued in a
semi-continuous manner. The intention is to issue reports on January 31, March 15, April
30, and June 15, 2011. All verification activities will have to be finished by June 15, 2011.
The Sub-Consultancy Agreement requests to indicate per eligible household connection,
how many women, children and people with disabilities are served. It is understood that
this type of information is collected by potential household connection in the baseline
survey. Consequently, the baseline study will be the basis to answer the question posed.
In parallel with the verification process, a database of all new household connections will be
maintained. The database prepared by the baseline study is the basis of the database to be
maintained. Relevant additional information will be added to the database.
Page 11 of 11
Chapter 6: Mid-term / Progress Review

The objective of the Mid-term Review is to assess the progress on the realisation of the
targeted installation of household connection for water and sewerage, in particular with
respect to Batch 1 local governments. Although the scope of services indicates that the
timing of the review varies per local government, the reality of the national planning and
budgeting cycle requires an answer on progress the latest by mid December 2010, if not
earlier.
Table-4: Overview of progress against connection targets for Batch 1 local governments,
status 1 November 2010; source: DGHS
Local Government
Kota
Kab.
Kab.
Kab.
Kab.
Kab.
Kota
Kab.
Palembang
Serang
Ciamis
Karawang
Kuningan
Bogor
Bogor
Garut
Sub-total
Kab.
Kab.
Kab.
Kab.
Kab.
Kab.
Kota
No
1
2
3
4
5
6
7
8
Wonosobo
Wonogiri
Klaten
Cilacap
Boyolali
Kudus
Pekalongan
Sub-total
Kab. Bangkalan
Kab. Jombang
Kota Malang
Kab. East Lombok
Sub-total
9
10
11
12
13
14
15
Kab.
Kota
Kota
20
21
22
Banjar
Banjarbaru
Palangkaraya
Sub-total
Total Water Supply
Kota
16
17
18
19
Connections
4,000
2,000
3,000
3,000
2,650
3,500
1,000
2,650
21,800
Connections Reportedly Realized

1 Sep. 2010 1 Oct. 2010 1 Nov. 2010
2,440
2,440
2,924
2,000
2,000
2,000
400
490
500
1,200
3,000
3,000
500
900
1,700
395
363
1,033
160
422
500
500
500
1,500
7,595
10,115
13,157
2,500
2,000
3,000
1,300
1,150
1,000
500
11,450
1,100
1,200
2,000
500
4,800
2,500
448
322
2,500
1,017
600
2,500
1,100
1,300
242
480
558
300
3,812
500
5,097
500
5,958
250
92
342
500
213
350
1,063
500
800
392
1,692
2,000
1,500
750
4,250
42,300
269
500
700
269
12,018
500
16,775
%
73%
100%
17%
100%
64%
30%
50%
57%
60%
100%
55%
43%
0%
49%
0%
100%
52%
0%
42%
40%
78%
35%
500
3,950
0%
0%
400
400
1,141
1,141
1,541
14,256
Banjarmasin
Balikpapan
Sub-total
Total Sewerage
24
25
2,000
200
2,200
2,600
0
0
0
0
0
0
0%
0%
0%
0%
44,900
12,018
16,775
21,507
48%
Grand Total
2,500
950
0
12,715
400
400
1,500
8,765
700
21,507
23
1,670
1,601
35%
0%
0%
16%
51%
Surakarta
Sub-total
Kota
Kota
Verification
Request
1,994
2,000
The current (i.e. 1 November 2010) progress against connection targets for Batch 1 local
governments as reported by DGHS is indicated in Table-4. On average, local governments
have informed DGHS that half of the targeted connections have been made. Four (4) local
Page 12 of 12
governments, Serang, Karawang, Wonosobo, and Pekalongan, indicate to have installed all
targeted water connections. If verification shows that most, if not all, of these connections
are eligible, IndII and DGHS are advised to consider granting additional allocations of water
connections to those local governments.
6.1
Simplified progress review
6.1.1 Urgent simplified progress review

In view of the late start of the services and the fact that issue of a Mid-term Review Report
by 30 December 2010 as stipulated in the Sub-consultancy Agreement seems too late to be
able to affect 2011 targets in line with local government budgets, an urgent simplified
progress review report will be issued by 17 December 2010. The simplified report will
include an assessment of the progress toward agreed targets for connections in Batch 1 local
governments. All 25 related PDAMs and PDPALs will be approached1 and asked whether
they will be able to reach targets and whether they could handle additional targets for
connections if necessary, and if so, how many. If the current (lets say, 1 December 2010)
status of progress indicates that actual connections made are still relatively small, PDAMs
and PDPALs will be asked to explain and to come with convincing arguments that they will
be able to reach set targets by the deadline of 30 June 2010. Results of the first stage of
verification, affecting 112 of the 25 local governments will be taken into account. However,
those eleven governments are most advanced as far as implementation is concerned;
concerns lie more with the remaining 14 that have not yet requested for verification. The
simplified progress review report is based on the connection targets and will include
recommendations to DGHS for each of the 25 local governments.
6.1.2 Regular quarterly simplified progress review

It is suggested that the simplified progress review is repeated twice on quarterly basis to
update IndII and DGHS on the status of installation of house connections. Simplified reports
will be issued mid March and mid June 2011. These reports could be a basis for
consideration of reallocation of connection targets by national authorities and IndII.
6.2
In-depth progress review
6.2.1 Customer satisfaction survey

As per agreement with IndII during the contract negotiations, a customer satisfaction survey
will address 15% of the households considered eligible for subsidy under the Water Hibah
and Sanitation Hibah schemes. Batch 1 local governments have targets for 42,300 water
connections and 2,600 sewerage connections. Seven thousand (7,000) connections are
considered the equivalent of 15% of the total number of connections for Batch 1.
As only 10 of the 25 local governments of Batch 1 have formally submitted requests for
verification, the customer satisfaction survey will target eligible household connections for
those local governments during the customer satisfaction survey. Five thousand (5,000)
households will be requested to fill out the related questionnaire early 2011; 4,650
1
The first step in this regard has been made during the meeting between the Ministry of Finance and
IndII, DGHS (CPMU), 11 local governments (PIUs), PDAMs, and PDPAL Banjarmasin of 1 and 2
December 2010.
2
Including Kabupaten Klaten.
Page 13 of 13
households who have received a new water connection and 350 households who were
connected to the sewerage system.
In order to get information from customers in the remaining 15 local governments of Batch
1, a second phase of the customer satisfaction survey, targeting 2,000 households, will be
implemented during May and the first half of June 2011: 1,850 with a new water connection
and 150 with a sewerage connection. The following tables provide general and specific
numbers of households to be addressed as part of the proposed two-phase customer
satisfaction survey.
Table-5: Overview of general targets for households to be addressed as part of the
customer satisfaction survey
Type
water
sewerage
total
Batch 1
Connections
Customer Survey
Target
42,300
2,600
15%
6,345
390
Rounded
6,500
500
Phase 1
4,650
350
Phase 2
1,850
150
44,900
6,735
7,000
5,000
2,000
Overall, local governments involved in the current (November 2010) urgent verification
process will be over-represented in the customer satisfaction survey. It is assumed that the
other local governments of Batch 1 will be able to install the majority of the committed
household connections by April-May 2011, so indicated numbers of eligible connections can
be approached for the customer satisfaction survey. If necessary, the proposed numbers of
households to be approached per local government will be adjusted.
As the connections that have already been realised and verified during the second half of
November 2010 most likely relate to better performing PDAMs and PDPALs than the
connections that are yet to be realized, there is a risk that selection bias affects the outcome
of the customer satisfaction survey. Chances are that the operational performance of the
PDAMs and PDPALs that have been successful in the implementation of the Water and
Sanitation Hibah schemes, is better than of the ones that have not yet been successful.
Customer satisfaction can also be expected to be higher for the first phase (January-March
2011) of the customer satisfaction survey than for the second phase (May-June 2011).
Per local government a minimum of 100 households will be requested for participation in
the customer satisfaction survey. One exception is made for Balikpapan: of the 200
sewerage connections planned, a quarter, or (only) 50 households, will be approached.
In total 7,000 households will be approached for participation in the customer satisfaction
survey: 6,500 with a water connection and 500 with a sewerage connection.
Per local government, households will be selected from the total number of verified and
considered eligible connections. Although the intention is to select households randomly,
practical considerations will be taken into account as well. In case of regional PDAMs,
households may be selected from a limited number of water supply systems.
The results of the customer satisfaction survey will be cross-checked with the information
from the verification process. In case of contradictions between verification and survey,
clarifications will be sought (and reported in a mid-term report: for further details see
Section 6.2.4).
Page 14 of 14
Table-6: Overview of specific targets for households to be addressed as part of the

customer satisfaction survey
No.
Local Government
Connection Verification
Targets
Request
Customer Satisfaction Survey 2011
Total
% of
#
Target
Phase 1: Jan-Mar
Phase 2: May-Jun
% of Request
% of
#
Verification
#
Target
Kota
Palembang
4,000
1,994
700
18%
700
35%
Kab.
Serang
2,000
2,000
700
35%
700
35%
3
4
Kab.
Kab.
Ciamis
Karawang
3,000
3,000
1,670
200
600
7%
20%
600
36%
5
6
Kab.
Kab.
Kuningan
Bogor
2,650
3,500
600
250
23%
7%
600
37%
7
8
Kota
Kab.
Bogor
Garut
1,000
2,650
1,500
100
550
10%
21%
550
37%
21,800
8,765
3,700
17%
3,150
36%
Region Jakarta
1,601
200
7%
250
7%
100
10%
550
3%
Kab.
Wonosobo
2,500
2,500
900
36%
900
36%
10
11
Kab.
Kab.
Wonogiri
Klaten
2,000
3,000
950
350
200
18%
7%
350
37%
200
7%
12
13
Kab.
Kab.
Cilacap
Boyolali
1,300
1,150
100
100
8%
9%
100
100
8%
9%
14
15
Kab.
Kota
Kudus
Pekalongan
1,000
500
10%
50%
100
10%
500
100
250
250
50%
11,450
3,950
2,000
17%
1,500
38%
Region Jogjakarta
500
4%
16
Kab.
Bangkalan
1,100
100
9%
100
9%
17
Kab.
Jombang
1,200
100
8%
100
8%
18
19
Kota
Kab.
Malang
East Lombok
2,000
500
150
100
8%
20%
150
100
8%
20%
450
9%
450
9%
20
Region Surabaya
Kab.
Banjar
2,000
150
8%
150
8%
21
22
Kota
Kota
Banjarbaru
Palangkaraya
1,500
750
100
100
7%
13%
100
100
7%
13%
23
24
25
4,800
Region Banjarmasin
4,250
350
8%
Total
42,300
12,715
6,500
15%
4,650
37%
Surakarta
400
400
100
25%
100
25%
Region Jogjakarta
400
400
100
25%
100
2,000
1,141
350
18%
250
1,141
50
400
25%
18%
Kota
Kota
Banjarmasin
Kota Balikpapan
Region Banjarmasin
200
2,200
350
8%
1,850
4%
25%
0%
22%
100
5%
250
22%
50
150
25%
7%
Total
2,600
1,541
500
19%
350
23%
150
6%
Grand Total
44,900
14,256
7,000
16%
5,000
35%
2,000
4%
6.2.2 Technical aspects of household connections

In order to evaluate the level of performance of newly installed connections, as requested in
the Sub-Consultancy Agreement, the verification process includes a check on the functioning
of the new connection. As mentioned in Chapter 5: Verification, in case of a water
connection, a check will be made whether water is flowing from the tap. If this is not the
case, the PDAM will be requested to indicate the regular supply hours for the area of the
related connection.
Page 15 of 15
In addition, it is proposed that the water and wastewater engineer consults PDAMs and
PDPALs on the subject of standards and procedures for new connections, excess production
capacities, and the general level of services provided, i.e. coverage, continuity of supply,
water pressures, and water quality. As part of the consultation, the engineer will also assess
the promotion strategy of local government, PDAM and/or PDPAL, to attract new
customers.
The water and wastewater engineer will also assess the consistency between the
information provided by PDAMs and PDPALs during consultation and the results of the
verification process. In case of any inconsistency, the water and wastewater engineer will
try to find a satisfactory clarification. A report will be prepared providing an overview of
technical aspects per local government. General conclusions will be drawn and
recommendations for considerations of stakeholders will be given.
6.2.3 Statistical data analysis

The statistician and data analyst builds on the database that has been designed for the
baseline study. The database will be expanded to cover the data, outcomes, and conclusions
of the verification process and the customer satisfaction survey.
The statistician and data analyst will also give his professional judgment and advice on the
verification forms and the questionnaire that will be used for the customer satisfaction
survey. Forms and questionnaire will be laid out in a way that will facilitate data entry and
analysis. Including of and asking for unnecessary data and information will be avoided as
much as possible. The expert will also suggest procedures for data management. The
intention is that most data is processed at field level. Data analysis however will be carried
out by the core team. The statistician and data analyst will guide the core team in ways to
get relevant information from the data collected and stored. The teams liaison person with
IndII and DGHS (CPMU) will make sure requests for information from both parties are
channelled to the statistician and data analyst. The liaison person will follow-up to ensure
that responses are provided in a timely manner.
6.2.4 Mid-term Report

The intention is to issue a mid-term report in April 2011 that covers the results of
verification over the past five months, statistical analysis on data carried out, and the
outcomes, conclusions and recommendations from the customer satisfaction survey and the
review study of the technical aspects of household connections. The results of the
scheduled quarterly simplified progress review of March 2011 will be incorporated as well in
the mid-term report. General conclusions and recommendations will be formulated. If
necessary, decisions of IndII and DGHS (CPMU) on specific issues will be sought.
Page 16 of 16
Chapter 7: Consolidated Report

The Consolidated Report will be issued at the end of the assignment in June 2011. It
provides an overview of the results of the verification process carried out with respect to
house connections made under the output-based aid (OBA) Water and Sanitation Hibah
schemes of the Water and Sanitation Initiative (WSI) funded by the Government of Australia.
The Consolidated Report will summarise and combine individual reports prepared per local
government into one document and provide an overview of the conditions per local
government, while adding regional and national perspectives.
The Consolidated Report also aims to draw main conclusions and provide recommendations
for similar, future output-based aid programs for household connections to water and
sewerage systems in Indonesia, or elsewhere. The report will be presented to IndII and
DGHS (CPMU).
Page 17 of 17
Chapter 8: Project Progress and Completion Reporting

An Activity Report in line with IndII Monitoring and Evaluation report requirements will be
submitted on monthly basis. At the end of the project an Activity Completion Report will be
issued.
The most recent formats for the IndII Activity Monthly Report and the IndII Activity
Completion Report will be applied. Formats have been downloaded from the IndII website.
Page 18 of 18
Chapter 9: Work Plan

The work plan for the mid-term review and verification survey for the WSI Water and
Sanitation Hibah schemes is included in Annexe 2.
Page 19 of 19
Annexe 1: Verification Forms

The verification process uses three (3) types of forms:
Individual verification form,

Overview listing of main data from individual verification forms, and
Summary form: official certification of the result of the verification per local
government.
Page 20 of 20
IndII Water and Sanitation Initiative
FORM VERIFIKASI
Kota / Kab: _____________________ Propinsi:___________________
Nomor Urut: ____ ____ ____ ____ ____ ____ ____
Tanggal: ______ ______ ______
KECAMATAN, DESA (KELURAHAN)

NOMOR PENERIMA MANFAAT
NAMA PEMILIK RUMAH
ALAMAT RUMAH, RT / RW
PEMERIKSAAN
/
YA
TIDAK
Diverifikasi oleh:
1-a. Daya listrik 900 VA ?
Konsultan (PT MLD)
1-b. Daya listrik > 900 VA 1300 VA ?
(tanda tangan, nama)
2.
Ada bukti pembayaran rekening 2 bulan ?
Diketahui oleh:
3.
Pemasangan setelah tgl 5 Mei 2010?
PDAM __________________
4.
Sambungan rumah berfungsi (cek di kran) ?
Info tambahan
Tanda:
bila
fasilitas
terpasang;
X bila
fasilitas tidak
terpasang
Informasi ini tidak mempengaruhi Hasil Verifikasi
DITERIMA
beri tanda atau Xdisini
DITOLAK
HASIL VERIFIKASI
Catatan:
Pemeriksaan no. 1, 2 dan 3 menentukan Hasil Verifikasi
Propinsi
Kabupaten/Kota
:______________________________________
:______________________________________
Daya Listrik
No.
Kecamatan
Kelurahan
Identitas Rumah MBR
Nama
Alamat
Jumlah SR yang diverifikasi

Jumlah SR yang eligible
Jumlah Hibah yang dibayarkan
Bukti
Rekening
900 VA
> 900 VA
1300 VA
(Ya/Tidak)
Sambungan rumah
berfungsi? (Ya/Tidak)
Berapa lama air

mengalir? (*)
(Jam/Hari)
10
11
Rp ____________________
Catatan : (*) Jika jawaban pada kolom 10 "Tidak", Konsultan meminta jawaban PDAM pada kolom 11.
..., ../../..
Diverifikasi / Diperiksa,
Disetujui,
Diketahui,
(____________________________)
PT. Mitra Lingkungan Dutaconsult
(____________________________)
PDAM .
(____________________________)
PIU
Eligible
(Ya/Tidak)
12
LEMBAR PENGESAHAN VERIFIKASI

Propinsi : ________________________
Kabupaten/Kota :_________________
Sambungan Rumah yang Memenuhi Syarat :
No.
Daya Listrik
Daya Listrik 900 VA
Daya Listrik > 900 VA 1.300 VA
Jumlah
Total
Rp.______________________
Nilai Hibah
., ././..
Menyetujui,
(____________________________)
(____________________________)
PPMU
Mengetahui,
(Ir. Agus Achyar, M.Sc.)

CPMU (Air Bersih)
FORM VERIFIKASI
Kota / Kab: _____________________ Propinsi:___________________
Nomor Urut: ____ ____ ____ ____ ____ ____ ____
Tanggal: ______ ______ ______
KECAMATAN, DESA (KELURAHAN)

NOMOR PENERIMA MANFAAT
NAMA PEMILIK RUMAH
ALAMAT RUMAH, RT / RW
PEMERIKSAAN
/
YA
TIDAK
Diverifikasi oleh:
1-a. Daya listrik 900 VA ?
Konsultan (PT MLD)
1-b. Daya listrik > 900 VA 1300 VA ?
2.
Ada bukti pembayaran rekening 2 bulan ?
Diketahui oleh:
3.
Pemasangan setelah tgl 5 Mei 2010?
PDAM/PDPAL_______________
4.
Sambungan rumah berfungsi (cek di bak control/CO) ?
Identifikasikan:
sistem perpipaan dari
rumah pelanggan
sampai dengan pipa
pengumpul
DITERIMA
DITOLAK
HASIL VERIFIKASI
Catatan:
Tandai dengan
sesuai jenis fasilitas
yang terpasang
Informasi ini tidak
mempengaruhi Hasil
Verifikasi
Pemeriksaan no. 1, 2 dan 3 menentukan Hasil Verifikasi
Propinsi
Kabupaten/Kota
:______________________________________
:______________________________________
Daya Listrik
No.
Kecamatan
Kelurahan
Identitas Rumah MBR
Nama
Alamat
> 900 VA
900 VA
1300 VA
7
Jumlah SR yang diverifikasi

Jumlah SR yang eligible
Jumlah Hibah yang dibayarkan
Bukti
Rekening
(Ya/Tidak)
Sambungan Rumah Eligible

Berfungsi? (Ya/Tidak) (Ya/Tidak)
10
11
Rp ____________________
..., ../../..
Disetujui,
Diketahui,
(____________________________)
(____________________________)
PDAM .
(____________________________)
PIU
LEMBAR PENGESAHAN VERIFIKASI

Propinsi : ________________________
Kabupaten/Kota :_________________
Sambungan Rumah yang Memenuhi Syarat :
No.
Daya Listrik
Daya Listrik 900 VA
Daya Listrik > 900 VA 1.300 VA
Jumlah
Total
Rp.______________________
Nilai Hibah
., ././..
Menyetujui,
(____________________________)
(____________________________)
PPMU
Mengetahui,
(Ir. Emah Sudjimah, M.Sc.)

CPMU (Air Limbah)
Annexe 2: Work Plan

Work Plan for the Indonesian Infrastructure Initiative (IndII), Water and Sanitation Initiative
(WSI) Mid-term Review and Verification Survey for Water and Sanitation Hibah
Page 21 of 21
ANNEXE 2
WORK PLAN FOR
INDONESIA INFRASTRUCTURE INITIATIVE WATER AND SANITATION INITIATIVE
2010
o
Work Plan Description
2011
November
December
January
February
March
April
May
June
1
Preparation Phase/Coordination: Consultation/Coordination at Kabupaten/City Level
Inception
Mobilize the team and make working arrangements
1.1
Explain the objectives of Verification Survey and the Mid-term Review in introductory meetings with LGs, particularly to PDAMs and PDPALs (initially in 9 LGs)
1.2
Confirm initial numbers and locations of installed new household connections and MBR (Masyarakat Berpenghasilan Rendah) areas (initially in 9 LGs)
1.3
Establish coordination and communication network with all parties, e.g. DGHS (CPMU), LG (PPMU), PDAM/PDPAL (PIU) and WSI-IndII
1.4
Identify actual project conditions, recent development, issues and constraints; look for mitigating measures
1.5
Prepare a detailed work plan
1.6
Prepare the Inception Report
1.7
2
Verification
Urgent Verification Process
Carry out urgent verification of household connections (9 LGs)
2.1
Develop and seek approval of verification forms and procedures
2.1.1
Execute verification in 9 LGs
2.1.2
Prepare a verification report; provide separate sections per LG: basis for reimbursement
2.1.3
Regular Semi-continuous Verification Process
Carry out more or less continuous verification process
2.2
Analyse the results of the first round of verification (9 LGs); draw conclusions and provide recommendations for consideration
2.2.1
Review and if necessary revise the verification forms and procedures; seek approval from IndII and DGHS
2.2.2
Execute semi-continuous verification of household connections (25LGs)
2.2.3
Prepare regular (semi-quarterly) verification reports; provide separate sections per LG: basic for reimbursement
2.2.4
3
Progress Review/Evaluation
Simplified Progress Review
Urgent Simplified Progress Review
Evaluate with urgency the progress made by LGs with household connections
3.1
3.1.1
Review data received from DGHS (CPMU) about progress made on house connections
3.1.2
Consult PDAMs/PDPALs (PIUs) on actual progress per 1 December 2010
3.1.3
Request PDAM/PDPAL (PIU) assessment of ability to achieve and exceed targets
3.1.4
Prepare simplified report on progress of household connections made during 2010: basis for reallocation
Regular Quarterly Simplified Progress Review
Evaluate on quarterly basis the progress made by LGs with household connections
3.2
3.2.1
Review data received from DGHS (CPMU) about progress made on house connections
3.2.2
Consult PDAMs/PDPALs (PIUs) on actual progress per 1 March and 1 June 2011
3.2.3
Request PDAM/PDPAL (PIU) assessment of ability to achieve and exceed targets
3.2.4
Prepare simplified report on quarterly progress of household connections made during 2011: basis for reallocation
In-depth Progress Review
Customer Satisfaction Survey
Design and execute the Customer Satisfaction Survey (25 LGs)
3.3
3.3.1
Determine approach and methodology, implementation procedure and practices, contents questionnaire, data base design of the Customer Satisfaction Survey
3.3.2
Carry out a pilot of the Customer Satisfaction Survey
3.3.3
Evaluate the results of the pilot of the Customer Satisfaction Survey, and revise approach and procedure if necessary
3.3.4
Roll-out the Customer Satisfaction Survey to 5,000 households in total
3.3.5
Enter data from the Customer Satisfaction Survey in the data base
3.3.6
Analyse the results of the Customer Satisfaction Survey; draw conclusions and provide recommendations for consideration
3.3.7
Prepare a report on the outcomes of the Customer Satisfaction Survey
3.3.8
Carry out an additional Customer Satisfaction Survey for 2,000 households to reduce the effect of selection bias
3.3.9
Enter data from the additional Customer Satisfaction Survey in the data base
3.3.10
Analyse the results of the additional Customer Satisfaction Survey; draw conclusions and provide recommendations for consideration
3.3.11
Prepare a consolidated report on the outcomes of the Customer Satisfaction Survey
Indonesia Infrastructure Initiative (IndII)

Water and Sanitation Initiative (WSI)
Page 1 / 2
ANNEXE 2
WORK PLAN FOR
INDONESIA INFRASTRUCTURE INITIATIVE WATER AND SANITATION INITIATIVE
2010
o
Work Plan Description
2011
November
December
January
February
March
April
May
June
Technical Aspects of Household Connections

Review technical aspects of household connections (25 LGs)
3.4
3.4.1
Review detailed technical information provided by baseline survey and verification process
3.4.2
Consult PDAMs/PDPALs (PIUs) on standards and procedures for new connections
3.4.3
Assess conditions with respect to excess production capacity, continuity of supply and (average) daily supply hours
3.4.4
Prepare an overview report of technical aspects; draw general conclusions and provide recommendations for consideration
Statistical Data Analysis
Design and maintain the data base; carry out data analysis
3.5
3.5.1
Review the data base design used for the Baseline Survey
3.5.2
Advise on the design of the verification forms and the questionnaire for the Customer Satisfaction Survey, and on procedures for data management
3.5.3
Redesign the data base to accommodate management of data compiled as part of the verification process and the Customer Satisfaction Survey
3.5.4
Carry out data analysis as per need, in close coordination with other experts, IndII and DGHS (CPMU)
Mid-term Report
Prepare a mid-term report
3.6
3.6.1
Summarize the main conclusions and recommendations of in-depth progress reviews carried out
3.6.2
Issue a mid-term report
3.6.3
If appropriate, suggest and seek approval for changes in approach, procedures and forms/questionnaire
4
Consolidated Report
Consolidated Report
Prepare a consolidation report
4.1
4.1.1
Describe the results of the verification process and progress evaluation carried out
4.1.2
Draw main conclusions and provide recommendations for similar, future output-based aid programs for household connections to water and sewerage
4.1.3
Issue the consolidated report
4.1.4
Present the consolidated report to IndII and DGHS (CPMU)
5
IndII Activity Reporting
Activity Reporting
Prepare montlhly activity report
5.1
Prepare activity completion report
5.2
2010
o
Staffing Schedule
1
2
3
4
5
6
Core Team
Agam Bichman Harahap
Rik Dierx
Rizal Budiawan
Isti Cahya Suci Murwati
Asep Sunarya
Imam Hudori
Indonesia Infrastructure Initiative (IndII)

Water and Sanitation Initiative (WSI)
2011
November
December
January
February
March
April
May
June
Team Leader / Coordinator - Senior Civil / Water and Wastewater Engineer

International Monitoring Specialist
Liaison Officer
Social Economist / Gender Specialist
Statistician and Data Analyst
Water Supply Engineer
Page 2 / 2
REFERENCES
SMEC International Pty Ltd. Sub-Consultancy Agreement with PT Mitra Lingkungan
Dutaconsult. Indonesia Infrastructure Initiative. Mid-term Review and Verification Survey for
Water and Sanitation Hibah. 3 November 2010. Jakarta, Indonesia.
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MIDTERM REVIEW

AND VERIFICATION SURVEY

Indonesia Infrastructure Initiative

Table of Contents (i)

Australian Agency for International Development

Central Program Management Unit

Directorate General of Human Settlements (Cipta Karya)

Perusahaan Daerah Air Minum, Regional Drinking Water Company

Perusahaan Daerah Pengelolaan Air Limbah, Regional Wastewater Treatment Company

Indonesia Infrastructure Initiative

PT Mitra Lingkungan Dutaconsult

Output Based Aid

Project Implementation Unit

Provincial Program Management Unit

Water and Sanitation Initiative

Chapter 2: Initial Findings

Chapter 3: Recommendations for Implementation

Chapter 4: Organisational Arrangements

Regional field teams

Urgent verification process

Individual verification form,

Overview listing of main data from individual verification forms, and

In addition, during verification the proper functioning of a connection is functioning will be

Regular semi-continuous verification process

Verification can be considered as a continuous process and implemented as requests for

Chapter 6: Mid-term / Progress Review

Connections Reportedly Realized

Simplified progress review

6.1.1 Urgent simplified progress review

6.1.2 Regular quarterly simplified progress review

In-depth progress review

6.2.1 Customer satisfaction survey

Table-6: Overview of specific targets for households to be addressed as part of the

Customer Satisfaction Survey 2011

6.2.2 Technical aspects of household connections

6.2.3 Statistical data analysis

6.2.4 Mid-term Report

Chapter 7: Consolidated Report

Chapter 8: Project Progress and Completion Reporting

Chapter 9: Work Plan

Annexe 1: Verification Forms

Individual verification form,

IndII Water and Sanitation Initiative

Kota / Kab: _____________________ Propinsi:___________________

Nomor Urut: ____ ____ ____ ____ ____ ____ ____

Tanggal: ______ ______ ______

KECAMATAN, DESA (KELURAHAN)

1-a. Daya listrik 900 VA ?

Konsultan (PT MLD)

1-b. Daya listrik > 900 VA 1300 VA ?

(tanda tangan, nama)

Ada bukti pembayaran rekening 2 bulan ?

Pemasangan setelah tgl 5 Mei 2010?

Sambungan rumah berfungsi (cek di kran) ?

(tanda tangan, nama)

beri tanda atau Xdisini

Pemeriksaan no. 1, 2 dan 3 menentukan Hasil Verifikasi

IndII Water and Sanitation Initiative

Identitas Rumah MBR

Jumlah SR yang diverifikasi

Berapa lama air

IndII Water and Sanitation Initiative

Kota / Kab: ___ Propinsi:_

Nomor Urut:

Tanggal: __

Kota / Kab: ___ Propinsi:_

Nomor Urut:

Tanggal: __