Julie Grant

10118 Water view parkway Rowlett, Texas, 75089

214 837 2811 Cell julieogrant@yahoo.com

Objective: Looking to join company where I will fully utilize my skills on a permanent basis

IT Manager / DIRECTOR
10+ years of IT experience including 8+ years of broad-based management in hands on Systems Design and
Development, Implementation and Support. Strategically and cost effectively analyzing and utilizing technology in
alignment with corporate goals. Consistently improve delivery times and service levels while reducing costs. Excel at
strategic planning, building high performance teams, project management, and implementing best practice
methodologies and continuous improvement programs. Trained or Certified in Cisco,F5, Novell ,UNIX, Oracle and
Microsoft. System Proven areas of expertise includes Network Analysis, Engineering /Project
Management and in technology sales , Strategic and Business Planning, Organizational Development,
Contract Negotiations & Management Cost Containment, Infrastructure Design & Implementation, Process
Improvements & Best Practices Project Management, Continuous Improvement System Architectures Structured
Methodologies Data Center Management Change Management .
PROFESSIONAL EXPERIENCE

IT DIRECTOR / Consultant 2005-PRESENT

Real Works, Dallas, Texas (residential and commercial leisure services. )A Provider of Event\Party
Planning solution services to customers such as churches and Schools and retail to general public.

Technology sales NATIONAL SERVICE DIRECT

Real Works, hired me because of my Network Analysis, Engineering/Project Management and
technology sales expertise and competitive track record of consistently meeting or exceeding quota,
experience with pipeline management, sales forecasting and account management, with a consultative
sales process with a stellar work ethic, and strategic business acumen and a consultative approach to
prospect, qualify, develop and close business in both new and existing accounts. I worked on salary,
commission plan and bonuses In IT related fields. To negotiate and devise creative solutions (Solution
Selling® a plus) I demonstrated ability to build and maintain a strong sales pipeline resulting in an
outstanding analytical and problem-solving for clients. To identify areas of need and devise creative
solutions. I was able to provide periodic reports as required/requested for assigned systems and
components.
Network Analysis, Engineering:
I provide internal training as needed for assigned systems and components. I used the great leadership
principle of leading by example as I listen to both my peers and my clients directives as a member of a
great team to help the company. Reporting to the President recruited as a consultant to manage IT and Sales
operations for Real Works Global Network and quickly awarded added responsibilities for assisting their
sister companies.
Project Management
Oversee all IT functions including data center management, vendor relationships, technical support,
application envelopment, financial monitoring and disaster recovery planning. Manage operating budget and
direct activities of 300+ staff. Challenged to improve productivity and reduce costs through improved uses
of technology. Utilized OZ principle Methodologies(® This model is the basis of the training that
participants will readily put to use in their daily work by learning how to operate Above The Line and
collaborated with department managers to analyze and document process and system workflows. I authored
plan to improve software development process, consolidate/upgrade servers and establish consistent
hardware/software standards to eliminate unstable, highly mixed operating environment. Installed redundant
servers and increased line capacity. I leveraged technology training and experience to launch massive effort
overseeing teams of Engineers, and Programmers while keeping a hands on technical experience to
guarantee project integration success Successfully managed multiple projects concurrently and completed
all projects on time and within budget. I also gained considerable knowledge of Best practices and codes
including HIPPA
Parkland HOSPITAL, Dallas, TX 1996 - 2005

As an Engineer, I evaluated system requirements; designed enterprise network structure / Web-server

management. Developed and incorporated a remote control system that monitored and analyzed multiple
desktop functions. Initiated software metering and ensured all licensing was met. Saved business $5.85 million
through upgrading procurement procedures, negotiating costs, and revising maintenance contracts. I was
recognized for excellence in service and skillful completion of IT projects on time and within budget;
maintaining operational proficiency of health care facility utilizing 7,000 network computers, and supporting
16 regional clinics. I resolved issues by collaborating with corporate and executive e-business management,
conceptualizing strategies that upgraded processes for approximately 3,000 users encompassing 13 locations
Deployed hardware monitoring system including multi-tier paging alerts for system issues. I initiated Knowledge
Repository and Project Office Intranet to store all documentation in centralized location.
Nations Bank:

The Account Executive:

Engineering Managers , Sales Managers, Sales Engineers, Sales Representatives Manages and supervises
assigned multiple projects Engineering personnel and Sales Team and motivated, experienced sales
professionals. I have competitive track record of consistently meeting or exceeding quota Experienced in
pipeline management, sales forecasting and account management, I , am Results-oriented, I am experienced in
technology sales and in building business partnerships and consultative sales process. My hands on engineering
experience allowed me to coordinate technical requirements with Manufacturer and Repair agencies for
assigned systems and reviews related Service and Regulatory documents and initiates required action by
generating appropriate client documents

Notable Accomplishments: • Consolidated and stabilized servers improving hardware uptime from 70% to
99%.• Reduced software downtime from 50% to <2%.• Transitioned firm to employ reusable object oriented
programming modules for applications development slashing time-to-deliver by 50%.• Implemented rigorous
development and testing processes decreasing software defects by 60%.• Slashed manual processes by 50% with
resultant reductions in overhead costs. Altered staffing model to include third shift operations increasing on-time
delivery of data to clients by 50%.• Reanalyzed network traffic, eliminated unnecessary routing and equipment
and reduced costs by 33%.Completed migration of all servers from Solaris, SCO Unix to RedHat Linux reducing
Unix-based application development time 25% by standardizing on single operating system.• Implemented
centralized system for corporate Quality Assurance group to monitor call center activity decreasing call rejection
rate by 5%. Sales

EDUCATION

CERTIFICATIONS
Project Management Certification (PMP) – In Progress
Cisco Certified Network Administrator
Certified Netware Administrator (CNA)
Cisco Certified Advanced Administrator
Certified Novell Engineer (CNE)
Cisco Certified Configuration & Administration
CCNP Certification (pending)