B

ILLY JOHNSON

EXECUTIVE OPERATIONS & SALES DEVELOPMENT

www.linkedin.com/in/billyjohnson1 Golden, CO 80401 (720) 239-3481 billyj72@gmail.com

Entrepreneurial, innovative executive withextensive business development, operations, and sales

experience within highly competitive markets.
Analytical strategist skilled insuccessfully navigating corporations large and small through periods of
accelerated growth.
Collaborative communicator continually focused onbuilding relationships and promoting symbiosis
across business lines and global units.

AREAS OF EXPERTISE

Business Development
Sales Planning & Marketing
Mergers & Acquisitions
Project Management

Relationship Building
Staff Training & Leadership
Brand Development
Strategic Forecasting

Revenue & Profit Growth

Problem Resolution
Budgeting & Cost Control
Capture Planning

E XPERIENCE & NOTABLE C ONTRIBUTIONS

CHIEF OPERATING OFFICER (COO)
PROGRESSIVE RETAIL MANAGEMENT, INC Denver, CO 2010 to 2015
Spearheaded overall operations for national, multi-million dollar specialty retailer. Increased bottom line,
effectiveness, and efficiency for 55 national retail stores. Protected client loyalty and retention by recruiting
professional direct sales team and encouraging them to use proactive, engaging, and consultative standards when
dealing with clients. Optimized working environment by improving operations and building hands-on
environment that encouraged personal growth and collaboration.
CONTRIBUTIONS & PROCESS DEVELOPMENT:
Grew sales by 11% and reduced inventory write-offs by 5%, by developing and implementing strong
merchandizing and sales strategies.
Boosted team morale by proactively seeking team member input and developing strategies to ensure goals
were met.
Increased brand identity awareness and exposure through carefully selected marketing and advertising
campaigns and focusing on client acquisition and retention.
Entrusted to coordinate $40M P&L resources and coached more than 330 direct sales, operations,
management, and support team members.
Increased gross profit margins by 8% through firm negotiations with vendors and implementing market
pricing parameters.
Optimized both human and non-human capital by directing ongoing training and increasing vendor relations.

BILLY JOHNSON

RESUME | PAGE 2

E XPERIENCE & NOTABLE C ONTRIBUTIONS C ONTINUED

REGIONAL DIRECTOR OF OPERATIONS
ACA FINANCIAL, LLC Miami, FL 2008 to 2010
Directed operations for multi-state corporation in Colorado, New Mexico, Arizona, and Virginia. Increased profits
by carefully monitoring P&L accountability and maximizing ROI for 91 national stores. Coordinated human
resource functions by developing strong collaborative team, including hiring, training, and continuing education
for nine District Managers.
CONTRIBUTIONS & PROCESS DEVELOPMENT:
Reduced charge-off accounts by more than $340K (10%) by proactively seeking ways to decrease risky
accounts.
Optimized $31M budget by delivering strong sales results, monitoring wasted manpower and resources, and
encouraging best practice results.
Protected company from loss by analyzing financial trends, budgeting practices, and revenue projection.
Achieved $2.1 million increase over prior year (116%) of controllable profit plan, and increased cash flow by
more than $2M.

REGIONAL DIRECTOR OF OPERATIONS

EZ CORP, INC Austin, TX 2004 to 2008
Spearheaded operations for multi-state corporation in Colorado, Utah, and Idaho. Increased profits by carefully
monitoring P&L accountability and maximizing ROI for 100 short term loan stores. Mentored and trained eight
District Managers and one Human Resource Manager. Built client rapport and trust by encouraging superior
customer service delivery in all locations.
CONTRIBUTIONS & PROCESS DEVELOPMENT:
Recognized for increasing revenue growth by $1.5M (49%) by driving solid initiatives and developing new
strategies based on market analysis.
Directed regional budget of $20M.
Grew companys foothold by opening 70 new stores between FY 2006 and 2007 in Colorado, Utah and Texas.

REGIONAL SALES MANAGER

K&G SUPERSTORES Dallas, TX 1994 to 2004
Ten years of management experience in a high-growth, public company retail environment. Grew the business
from 8 locations with $41M in annual revenues to a chain of over 80 locations (in 27 states) with revenues of over
$300M. Responsible for leadership in all areas of the business. Direct supervision of daily operations, inventory
control, merchandising, budgeting & forecasting, staffing & training, etc...
CONTRIBUTIONS & PROCESS DEVELOPMENT:
Recognized for Best Payroll Management and Best Shrink Control in 2001

Increased sales 20-25% annually between 1998 and 2000.

Increased responsibility for P& L by developing strategies and inspiring more than 210 team members to
take pride in their jobs and focus on client loyalty.

Education
Bachelors, Business Administration
University of Louisiana at Monroe