Stephanie Chidester

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www.linkedin.com/in/stephaniechidester (978) 808-5389 stephaniechidester@gmail.com

SKILLS
Management of social media and public relations campaigns
Event organization and management
Expertise with various social media platforms including Facebook, Twitter, Instagram, Pinterest, Google +, etc.
Adobe and Google Analytics
Project management
Microsoft Office Word, Excel, PowerPoint, Outlook
Oral and written fluency in Portuguese
EDUCATION
Bachelor of Science Communications
Brigham Young University Idaho
Member of Public Relations Student Society of America (PRSSA)

Graduating April 2015

EXPERIENCE
Communications Manager
January 2015 Present
BYU-Idaho Information Technology
Created and executed communications strategy for product launch of new campus-wide learning software upgrade
Project manager and liaison between client and design teams to create new support website for software upgrade and
promotional materials and media for the upgrade
Coordinated with campus departments to facilitate and provide support for training of faculty with new software
Social Media Manager and Content Developer
April 2014 December 2014
BYU-Idaho Financial Aid Office
Created, presented and implemented a plan to develop and improve usage of social media platforms
Wrote, edited and updated all content for new website, as well as updated existing website
Managed all social media platforms including posting and interacting with users
Wrote and edited copy for emails, flyers, other information issued to students from our office
Marketing Communications Intern
January 2014 May 2014
Zuken USA, Inc.
Assisted in organization of major international conference (ZIW) including organization of speakers, agenda and
physical logistics of the conference
Collaborated to populate the conference app, including writing and organizing content
Provided support for event organization and execution through coordinating and ordering materials and services needed
for events and company representatives
Communications Team Representative
September 2013 December 2013
Brigham Young University-Idaho Financial Aid Office
Acted as main point of contact for students, employees, and inter-office communication offering accurate and prompt
customer service and assistance using phone system and chat service
Counseled students on financial aid procedures and protocols
VOLUNTEER EXPERIENCE
Student Voice Volunteer
Brigham Young UniversityIdaho Student Representative Council
Managed influx of all student responses to surveys and student suggestions for university programs and analyzed data to
present workable solutions to school leadership.
Full-Time Volunteer in Cape Verde
The Church of Jesus Christ of Latter-day Saints
Led groups of up to six other representatives in large group trainings as well as one-on-one training. Developed
intercultural relations and interpersonal skills being immersed in Cape Verdean communities and attained
conversational proficiency in Cape Verdean Creole dialects.