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Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.

Global Open Versity


Systems Integration Hands-on Labs Training Manual

Install Guide MS Exchange Server 2003 on Windows 2003 Active Directory

Kefa Rabah
Global Open Versity, Vancouver Canada
krabah@globalopenversity.org
www.globalopenversity.org

Table of Contents Page No.

INSTALL GUIDE EXCHANGE SERVER 2003 ON WINDOWS SERVER 2003 ACTIVE


DIRECTORY 2
1. Introduction 2

Part 1: Install Windows AD Server 2k3 2


Step 1: Install Win2k3 AD 2

Part 2: Install Exchange Server 2003 3


Step 1: Services and Dependencies Required by Exchange 2003 3
Step 2: Install Exchange 2003 in Stages 4
Step 3: Preparing Forests and Domains 5
Step 4: Run ForestPrep – require: Enterprise and Schema Admins’ permissions 5
Step 5: Run DomainPrep – require: Domain Admins permissions 10
Step 6: Run Setup – require: Exchange Full Admins permissions 14
Step 7: Adding MX Record Server 20
Step 8: Install Exchange Server SP1 & SP2 23
Step 9: Starting Exchange Server 23
Step 10: Routing Groups – by default, not displayed 24
Step 11: Adding New User Accounts 26
Step 12: Enabling New Users’ Mailboxes & Testing their Email Accounts 29

Part 4: Troubleshooting Installation of Exchange Server 2003 32

© A Global Open Versity Technical Publication Open Access License

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Global Open Versity


Systems Integration Hands-on Labs Training Manual

Install Guide Exchange Server 2003 on Windows Server 2003 Active Directory
By Kefa Rabah, krabah@globalopenversity.org Dec 17, 2009 SerengetiSys Labs

1. Introduction
Microsoft Exchange Server 2003 is a messaging and collaborative software product
developed by Microsoft. It is part of the Microsoft Servers line of server products and is
widely used by enterprises using Microsoft infrastructure solutions. Exchange's major
features consist of electronic mail, calendaring, contacts and tasks; support for mobile and
web-based access to information; and support for data storage.

Exchange Server 2003 (v6.5, code name Titanium) debuted on September 28, 2003.
Exchange Server 2003 (currently at SP2) can be run on Windows 2000 Server (only if
Service Pack 4 is first installed) and 32-bit Windows Server 2003; although some new
features only work with the latter. Like Windows Server 2003, Exchange Server 2003 has
many compatibility modes to allow users to slowly migrate to the new system. This is useful
in large companies with distributed Exchange Server environments who cannot afford the
downtime and expense that comes with a complete migration.

One can also use Windows Clustering technologies which can help you achieve scalability,
availability, reliability, and fault tolerance for your Exchange 2003 organization. A cluster
consists of individual computers (also called nodes) that function cohesively in a Cluster
service. These computers act as network service providers or as reserve computers that
assume the responsibilities of failed nodes. Depending on how you configure your cluster,
clustering can simplify the process of recovering a single server from disasters.

In this guide, we present a step-by-step installation and configuration of Exchange Server


2003 on Windows Server 2003 Active Directory. After completing the ES2k3 installation,
you’ll learn how to Add MX Record, Create and enable users’ mailbox on ES2k3. You’ll also
learn how to access your emails via Outlook Web Access (OWA) etc. On completion of
following this lab training with this install guide, you should be able to have reached an
Exchange Server 2003 competency level of advance basic depending on how much effort
and time you’ve allocated for the training. And capability to at least plan, design, implement
and deploy an Exchange Server 2003 in SMB to Medium business environment.

Part 1: Install Windows AD Server 2k3

Step 1: Install Win2k3 AD

In this step-by-step install guide it’s assumed that you have already installed Windows AD
2k3 or know how to install Win 2k3 AD. If not then head to Scribd.com and check out an
excellent article by the same author entitled "Install Windows Server 2003 Active Directory
HowTo v1.0", to get you started.

Our Win2k3 AD DC configuration is as follows:

• Server: server03.mycompany.loc
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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

• Domain: mycomapny.loc
• IP Address: 192.168.83.7

1. Create two Admin users’ accounts that we’ll use to install Exchanger Server 2003, these:
ExchFullAdmin account (Members of Enterprise Admins & Schema Admins) to run
/forestprep and /setup stages
2. Next create DomainAdmin account (member of Domain Admins) for run /domainprep.

Part 2: Install Exchange Server 2003

Step 1: Services and Dependencies Required by Exchange 2003


Prior to installing the ES 2k3 – there are certain Windows Server 2003 components that
must be installed and enabled Exchange 2003 setup requires that the following components
and services be installed and enabled on the server:

• .NET Framework
• ASP.NET
• Internet Information Services (IIS)
• World Wide Web Publishing Service (WWW)
• Simple Mail Transfer Protocol (SMTP) service
• Network News Transfer Protocol (NNTP) service

Follow the procedure shown below to install the ES 2k3 dependencies and services:

There are some important facts to note during the planning stages:

• It’s important to note that for security reasons in Windows 2003 IIS is locked down,
so not only make sure that you install the services, but also that the corresponding
services are set to Automatic. Finally start the service.

• If you are installing Exchange 2003 on a server running Windows 2000, Exchange
Setup installs and enables the Microsoft.NET Framework and ASP.NET automatically.

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

You must install the World Wide Web Publishing Service, the SMTP service, and the
NNTP service manually before running Exchange Server2003 Installation Wizard.

• If you are installing Exchange 2003 in a native Windows Server2003 forest or


domain, none of these services is enabled by default. You must enable the services
manually before running Exchange Server2003 Installation Wizard.

Before we move on into installing our ES 2k3 on Win 2k3 Active Directory, we are going
make sure that certain monstrous and Exchange killer facts are set and running correctly in
our Win 2k3 Active Directory DC, these are:

1. You have installed all required components and services required for ES 2k3 setup. And
you have send server to Windows Update site and juiced it with heavy dose of the latest
Service Pack, security updates and hot-fixes – and thereby acquiring a clean bill of
health for our setup process.
2. Our Active Directory DC is configured with static IP address e.g.,: 192.168.83.7, and
also let’s assume that this scenario: Server: server03, Domain: mycompany.loc, say.
3. DNS is setup configured and running correctly, to test this do NSLOOKUP, as follows:

C:\>nslookup mycompany.loc
Server: server03.mybcompany.loc
Address: 192.168.83.7

Name: mycompany.loc
Address: 192.168.83.7

As you can see our DC is able to perform name services lookup and report back correctly
its status.

At this point grab some cup of coffee or tea or whatever – anything but alcoholic stuff! – to
cool yourself – because the next step is kind of nerve wrecking and therefore requires that
all your faculties are alert and all full steam.

Step 2: Install Exchange 2003 in Stages


This is the most crucial stage that must be done correctly and in the right sequence
otherwise you will be heading for monstrous disastrous consequences – because when you
install Exchange 2003 – it extends your Windows AD schema – and let’s say, there is no
going back to the original AD setup. Some best case scenario is set up a pilot test-bed using
Virtual PC or VMware before moving them to your production environment.

The stages to follow are as follows:

1. Setup /forestprep
2. Setup /domainprep
3. Finally plain: setup

See Fig. 1, for exact procedures.

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Fig. 1

Step 3: Preparing Forests and Domains


After you have installed the Windows Components and enabled the Services required by ES
2k3 – then the next step – is to prepare AD for Exchange installation. Preparing AD involves
running ForestPrep and DomainPrep - the two utilities that prepare the forest & domain,
respectively, for final and successful ES 2k3 installation.

Note: Running ForestPrep & DomainPrep


• ForestPrep – extends the AD & therefore, affects the whole AD forest – run only once
• DomainPrep – affects the whole the target domain in which it is run – run only once.
• If you are planning to do these steps - be sure to confirm that these procedures have not
already been done.

Note: You do not need to run these utilities on member servers on which you intend
to install ES 2k3 – although you can if you want to! Take note, this part affects our main
interest of this article and which we’ll com back to.

Step 4: Run ForestPrep – require: Enterprise and Schema Admins’ permissions


An IT infrastructure best practices for running /forestprep is to create a ExchFullAdmin
user account in AD Users and Computers Snap-in console, and make him a member of
Enterprise and Schema Admins’ group.

The following are the tricky points to note when you run ForestPrep:

1. Logout and login with ExchFullAdmin account.


2. You need to run the ForestPrep in the Forest Root Domain, because it must be able to
contact the server which holds the schema master operations (SMOs) master role –
which is the first DC installed in the forest.
3. That is, when you run ForestPrep – it checks whether it is being run in the correct
domain – if its not – it tells you which domain contains the schema master. The setup
then returns an error message and ForestPrep process ends!
4. To run ForestPrep, issue this command via your cmd:

d:\setup\i386\setup /forestprep

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Fig. 2

5. From Fig. 2, read the Alert and then click the Continue button.
6. You should see the "Microsoft Exchange Installation Wizard" doing some installation, see
Fig. 3.

Fig. 3

7. Again from Fig. 4, click the Continue button.

Fig. 4

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

8. When you click the Continue button from Fig.4, you should see the "Welcome to the
Microsoft Exchange Installation Wizard". Read the information and then click the
Next button, see Fig. 5.

Fig. 5

Note: Henceforth, the MS Exchange Installation Wizard will guide you through with
installation procedure. However, be warned that because ForestPrep is modifying the
AD schema, you cannot cancel the process once it starts. Also be aware that it’s unusual
for the process to take an hour or more to end.

9. On the License Agreement page, read and click "I agree" to accept the license, and
the click Next, see Fig. 6.

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Fig. 6
10. On the Component Selection page, accept the default and the click Next, see Fig. 7.

Fig. 7

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

11. On the Microsoft Exchange Server Administrator Account page, accept the default
Account: "MYCOMPNAY\ExchFullAdmin" or change as desired, click Next, see Fig. 8.

Fig. 8
12. On the Component Progress, Fig. 9, grab yourself some coffee and relax as it may
take several minutes to complete the "Microsoft Exchange Forest Preparation".

Fig. 9
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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

13. On the Completing the Microsoft Exchange Wizard page, click Finish to complete
ES2k3 ForesPrep, see Fig. 10.

Fig. 10

Step 5: Run DomainPrep – require: Domain Admins permissions


Running DomainPrep is similar to running ForestPrep – except that you use /domainprep
switch. Again as with ForestPrep, create DomainPrep user account and make it a member of
Domain Admins group, ExchDomainAdmin. And use this account to run DomainPrep setup.

DomainPrep prepares the domain partition and must be run in each of the following
domains:

1. the Forest Root Domain


2. all the domains that will contain the ES 2k3
3. all domains that will contain Exchange mailbox-enabled objects (users, groups) – even if
the domain does not have its own ES 2k3.
4. Again remember that you do not need to run DomainPrep on member servers on
which you intend to install ES 2k3 – although you can if you want to!

Note: that when you run DomainPrep – it creates two security groups and permissions
required by ES 2k3, these are: Exchange Enterprise Servers and Exchange Domain
Servers.

5. Logout and login with ExchDomainAdmin account, and issue the command:

d:\setup\i386\setup /domainprep

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

6. From Fig.11, click Continue button

Fig. 11

7. From Fig.12, wait for the Microsoft Exchange Installation Wizard to complete
copying files.

Fig. 12

8. From Fig.13, click Continue button

Fig. 13
9. On the Welcome to the Microsoft Exchange Installation Wizard, read the info and
the click Next, see Fig. 14.

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Fig. 14
10. On the License Agreement, read and accept the agreement, and then click Next, see
Fig. 15.

Fig. 15

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

11. On the Component Selection, accept the default selection, and then click Next, see
Fig. 16.

Fig. 16

12. Click OK to accept the Alert warning (not shown)


13. On the Component Selection, accept the default selection, and then click Next, see
Fig. 17.

Fig. 17
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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Step 6: Run Setup – require: Exchange Full Admins permissions


Now comes’ the big question – running setup to finally install the Exchange server 2003. The
most important point to note here is whether you intend to run the Setup process on Active
Directory domain server (DC) or on a domain member server. The setup process is the same
but required accounts permissions are slightly different – but it’s very important that you
must get them which-is-which permissions’ right.

1. Logout and login again with ExchFullAdmin account


2. To run Setup, issue this command via your cmd:

d:\setup\i386\setup

14. From Fig.18, click Continue button

Fig. 18

15. From Fig.19, wait for the Microsoft Exchange Installation Wizard to complete
copying files.

Fig. 19

16. From Fig.20, again click Continue button.

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www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Fig. 20

17. On the Welcome to the Microsoft Exchange Installation Wizard, read the info and
the click Next, see Fig. 21.

Fig. 21

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

18. On the License Agreement, read and accept the agreement, and then click Next, see
Fig. 22.

Fig. 22
19. On the Component Selection, accept the default selection, click Next, see Fig. 23.

Fig. 23

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

20. On the Installation Type, accept the default selection, click Next, see Fig. 24.

Fig. 24
21. On the Organization Name, change as desired, then click Next, see Fig. 25.

Fig. 25
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www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

22. On the Licensing Agreement, read and accept, and then click Next, see Fig. 26.

Fig. 26
23. On the Installation Summary, read and verify, and then click Next, see Fig. 27.

Fig. 27
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www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

24. On the Component Progress, again grab some coffee and relax, as it might take a
couple of minutes to complete installing all the components, and then click Next, see
Fig. 28.

Fig. 28
25. On the Completing the Microsoft Exchange Wizard, click Finish, see Fig. 29.

Fig. 29

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www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Step 7: Adding MX Record Server


The final stage to make our Exchange messaging server fully functional is to add the MX
record in our DNS Server. To do that, perform the following procedure:

1. Logout and login with Administrator account


2. Click Start > Administrator Tools > DNS server
3. Expand as shown and right-click "mycompany.loc" and select "New Mail Exchange
(MX)...", see Fig. 30.

Fig. 30: Adding MX Record

4. On the New Resource Record dialog box, complete as desired and then click OK, see
Fig. 31.

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Fig. 31
5. Our final DNS server records should look like shown in Fig. 32.

Fig. 32: Final DNS records: showing Mail Exchanger (MX) record.

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Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Ones done we need to verify that our mail server is able to perform NSLOOKUP services.

To do this issue the following command on both servers:

1. From the CMD, issue the following command:

C:\>nslookup -querytype=mx server03

with results shown in Fig. 33:

Fig. 33: Perform nslookup for MX record.

2. Again from the CMD, issue the following command:

C:\>telnet mserver03.mycompany.loc 25
220 server03.mycompany.loc Microsoft ESMTP MAIL Service, Version:
6.0.3790.3959
ready at Thu, 17 Dec 2009 19:59:15 -0800
ehlo
250-server03.mycompany.loc Hello [192.168.83.7]
250-TURN
250-SIZE
250-ETRN
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-8bitmime
250-BINARYMIME
250-CHUNKING
250-VRFY
250-X-EXPS GSSAPI NTLM LOGIN
250-X-EXPS=LOGIN
250-AUTH GSSAPI NTLM LOGIN
250-AUTH=LOGIN
250-X-LINK2STATE
250-XEXCH50
250 OK

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

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Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

If you get the server to respond, then hurray – we’re done! And enjoy configuring the
Exchange to your suit your taste and requirements.

Step 8: Install Exchange Server SP1 & SP2


1. Download and install Exchange Server 2003 Service Pack1 and Service Pack 2.

Step 9: Starting Exchange Server


To access Exchange Server, perform the following procedure:

1. Click Start > Microsoft Exchange > System Manager, see Fig. 34.

Fig. 34

2. Figure 35, shown the Exchange System Manager, where can manger your ES server.

Fig. 35: The Exchange System Manager

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Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Step 10: Routing Groups – by default, not displayed


Whereas Administrative groups have no relationship to the physical NW infrastructure
• the routing group – are directly related to the physical structure
- i.e., they are used to group Exchange servers on the basis of location.
⇒ Two Exchange servers separated by a WAN link – are in different routing groups
- i.e., you can think of routing groups – as being much like AD Sites - which
are used to group servers that: share reliable well-connected bandwidth
• routing groups – come into play
- when you have multiple locations connected by WAN links
- this maps directly to the: AD site structure
- each routing group contains its local servers &
• the connectors – are configured to connect the routing groups
- which could be via:
1. routing group connectors (the preferred way)
2. SMTP connectors – connects mail servers via Internet, & dial-up lines
3. X.400 connectors –connect non-Microsoft mail servers, scheduled conn.

Note: when you install the first ES 2k3 server in an organization


- a default routing group i.e., First Routing Group - is created
- you can rename this routing group &
- you can also create additional routing group using: Exchange System Manager
i.e., Routing groups – contained within Administrative groups

Displaying Routing Groups – by default, not displayed


To display routing group:

1. Click Start → Exchange System Manager → right-click Organization name console, and
select Properties → General tabs → Administrative Views section, see Fig. 36.

General tabs
Administrative Views – to configure & deploy Admin or routing groups
Click check boxes to enable both:
 Display Administrative Groups
 Display routing groups

• subsequent servers – are added to routing groups during installation using


Exchange System Manager
• if necessary – you can move servers between routing group

Note: Limitations of the default Mixed mode operation


• you cannot move servers between routing groups - that belong to different
Administrative group
⇒ you can only move servers between routing groups within the same
Administrative group
• if you need to move a server to a routing group - that is in a different
Administrative group
- you must first move the server to the Administrative group – that contains the
target routing group
- alternatively – move entire routing group from one Admin group to another
- this is the limitation of the default mixed mode operations

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

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Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Fig. 36

• To overcome the limitation of the Mixed Mode, from Fig. 36, click "Change Mode",
and then from Fig. 37

Fig. 37: The Exchange System Manager Alert.

• Read the Alert information, and then click the Yes button to change from Mixed Mode
to "Native Mode".
• Next, click Apply and then OK, to close the Mycompany First Organization
Properties dialog box, and restart the Exchange System Manager.

Native Mode:
• Exchange organization – operating in native - can contain servers running both:
ES 2000/2k3
• you can convert an Exchange organization to native mode - only when all the
Exchange servers – in it are running: ES 2000/2k3

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Note: Converting to Native Mode is Irreversible


• Converting to native mode is a one-time, one-way operation - that cannot be
reversed at a later date. Native mode provides the following advantages:

1. Greater flexibility for defining Administrative & routing groups

2. The ability to move mailboxes between servers in different Admin groups

3. The ability to move servers between routing groups

4. Query-based distribution groups (QDGs). QDGs allow membership of’ distribution


groups to be dynamic rather than static.

5. If routing bridgehead pairs are upgraded to ES 2k3 in a native mode


organization – they will use 8BITMIME data transfer - instead of converting
7-bit – which reduces traffic over WAN connections.

Step 11: Adding New User Accounts


In this section, we’re going to add new AD user account, to demonstrate how ES 2k3
integrates with Win2k3 AD DC.

1. Logout and login with Administrator account


2. Click Start > Administrator Tools > Active Directory Users and Computers
3. Right-click Users container, see Fig. 36.

Fig. 36

4. Create a new user as shown in Fig. 37, and then click Next.

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Fig. 37

5. On Fig. 38, enter the user password and checkmark "Password never expires", and
then click Next.

Fig. 38

6. On Fig. 39, accept the default, and then click Next.

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Fig. 39
7. On Fig. 40, click Finish, to complete user account creation.

Fig. 40

8. On Fig. 40, click Finish, to complete user account creation.


9. Repeat the same procedure to create two more users accounts:
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Usernames: Sarah Craig (scraig) Kefa Rabah (krabah).


10. To view these users’ mailboxes from the Exchange Server Manager, send an e-mail to all
the users.

Step 12: Enabling New Users’ Mailboxes & Testing their Email Accounts

Note: Users’ Mailboxes Might Not Appear


• when you create a mailbox-enabled user, e.g., scraig@mycompany.loc
- you need to initialize the mailbox by sending a message to it
- before it will appear & be available to manage thro’ the: Mailboxes folder
- enable via: http://localhost/exchange/scraig
- when prompted enter the appropriate user’s authentication credentials, Fig. 41.

Fig. 41

- in the Outlook Web Access window – on the toolbar click New


- in the To: scraig;iwong;krabah
- in the Subject: Initialize Users’ Mailbox Messages - then Click: Send
- be patient: you may need to refresh the view – to update mailbox container
• it might be useful to create a std welcome message
- to send to all such accounts - when they are created & automate the process

• See Figures: 42, 43, and 44 for sequence of operations.

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Fig. 42
Fig. 42: Click New icon to open e-mail composing page.

Fig. 43
Fig. 43: Click Send icon to send the e-mail.
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Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Fig. 44: Click the Refresh icon to receive the e-mail.

• Restart Exchange System Manager and now you should be able to see all the users’
mailboxes, as shown in Fig. 45.

Fig. 43

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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3


Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

Part 4: Troubleshooting Installation of Exchange Server 2003


Incase of any errors – then do the troubleshooting to locate the problem:

• Made sure you have enough Disk Space


• Check the Edition of Exchange Server (Enterprise is best)
• Check Active Directory, a user's property sheet is a good place to start.
• Check DNS.
• LDAP port 389 in use so cannot connect to Exchange 5.5. Solution change and
synchronize port numbers.
• If installation fails make sure you delete EXCHSRV\mbdata before trying again.
• Why does no-one ever check the Event Viewer? If there is a problem you will see a
red error dot in the logs. Remember to check the Application log as well as the
System log. If the messages are not self explanatory, look up the error number in
TechNet.
• Check that ALL the IIS components are installed including SMTP and NNTP. Make
sure that ASP.NET and .NET Framework are also installed.
• Run DCDiag or NetDiag for extra clues as to what is wrong with the server.

You’re done with installing Exchange Server 2003 on Windows Active Directory 2003 Domain
Controller.

Career Progress
Having trouble understanding or just need some skills upgrade to enhance your career goals
– then check out our Exchange 2003 course CIS202 at Global Open Versity.

-----------------------
Kefa Rabah is the Founder and CIO, of Serengeti Systems Group Inc. Kefa is knowledgeable in
several fields of Science & Technology, IT Security Compliance and Project Management, and
Renewable Systems. He is also the founder of Global Open Versity, an eLearning place to
enhance your educational and career goals using latest innovation & technologies.

Donation Welcome

If you found this document helpful in any way please feel free to donate – any
amount is welcome. The money will be used to support our brothers and sisters
across the poor developing countries to access the online courses that I donate to
deserving students at the Global Open Versity. Another portion of the money is also
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used to build community Internet hub and library in selected regions where local
students can go and study and also access Internet for free or nominal fee.
Donate and help others bridge the digital divide
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April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3

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