Programme Exit Survey (PES)

Report
Diploma in Electrical Engineering DET
June 2013 Session
Politeknik Kota Kinabalu (PKK)
Sabah

RESEARCH COMMITTEE

Member of Advisory Committee

NO
1
2
3

NAME
Wan Mohamad Nasir bin Wan Abdul Rahman
Hajjah Norehan Bt Md Shariff
Wan Zain bin Wan Dollah

POSITION
Director
Deputy Director (Academic)
Head of Department (JKE)

Research Fellow (Polytechnic)

NO
1
2
3
4
5
6

NAME
Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation)
Azman B Talib
Farah Asyikin Abd Rahman
Shalizan B. Kadir
Mohd Mayuzie Yusof
Fadlilhisham B Ahmad

Research Fellow in Diploma in Electrical Engineering (DET)

NO
1
2
3

NAME
Chin Ken Leong (Head of Program)
Shalizan B. Kadir
Wong Wei Ming

ABSTRACT
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PKK Program Exit Survey Report June 2013 Session (DET)

The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions
of various aspects of programmes and services offered and to identify areas where
improvements may be needed in the Department of Electrical Engineering (JKE), Politeknik
Kota Kinabalu (PKK). This PES was conducted on 44 final semester students, graduating
from Diploma in Electrical Engineering (DET). They were the second Cohort whose intake
was in December 2010. The survey questionnaire had five main sections: respondents
profile; assessment of overall quality; assessment of skills and knowledge; assessment of
Lecturers and Academic Advisor; and assessment of academic resources and facilities. All the
data were analysed using the Statistical Product and Service Solutions (SPSS) software
version IBM SPSS Statistics 19.0. For the assessment of the overall quality, attribute for
teaching and learning experience was rated 98.9% with excellent, very good and good.
Skills and knowledge section was evaluated by relating the statements with nine items as
stated in the Programme Learning Outcomes (PLO). All the PLOs were marked at least
good by 97.1% of the students. Assessment on lecturers and academic advisor were rated
26.1% as excellent and 54.9% as very good. In terms of academic resources and
facilities, the access to Wi-Fi had the highest unsatisfactory concerned from the respondent
whereby 27.3% rated the item as weak.
Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic
resources and facilities

1. INTRODUCTION

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PKK Program Exit Survey Report June 2013 Session (DET)

1.1 Programme Exit Survey (PES)

PES is a method of collecting information on the quality of diploma education from the
perspective of graduating students upon the completion of their diploma programme. This
report refers to an indirect measurement method by way of self-evaluation based on
individual perception for the assessment of PLO. PLOs are the specific statements of
graduates knowledge, skills and attitudes acquired at the end of the programme as evidence
for the programme objectives achievements. This PES was conducted to assess the graduate
students satisfaction and perceptions about various aspects of their academic experiences.
100% of the final semester students from the DET programme had participated in the survey.
The main objectives of this PES are to:
1) Determine the students perception in their attainment on the overall quality of
learning and teaching in PKK;
2) Determine the students self-assessment of knowledge, skills and soft skills
achievement after going through the PLOs of the programme;
3) Evaluate the students opinion towards contributions of Lecturer and Academic
Advisor system implemented based on Outcome Based Education (OBE) approach;
4) Evaluate the students opinion towards academic resources and facilities provided in
PKK.
1.2 Programme Learning Outcomes (PLO)
OBE is an educational philosophy that believed that educational assessment should recognise
and reflect progress made by individual students. PLOs are statements that describe what
graduates are expected to know or be able to do on graduation. In the curriculum for DET
programme it has been specified that there are nine (9) PLOs to be acquired by the graduates
upon graduation. The nine PLOs are as follows:
i.

Apply knowledge of mathematics, science and engineering fundamentals to well

defined electrical and electronic engineering procedures and practices.

ii.

Demonstrate practical skills which includes the ability to troubleshoot, repair and do
maintenance work for electrical and electronic equipment

iii.

Communicate effectively with the engineering community and the society at large.

iv.

Apply creative and critical thinking in solving problem related to assigned tasks

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PKK Program Exit Survey Report June 2013 Session (DET)

v.

Demonstrate awareness and consideration for societal, health, safety, legal and
cultural issues and consequences responsibilities, taking into account the need for
sustainable development.

vi.

Recognize the need for professional development and engage in independent

acquisition of new knowledge and skill.

vii.

Recognize the need for entrepreneurship

viii.

Demonstrate an understanding of professional ethics, responsibilities and norms of

electrical engineering practices.

ix.

Function individually or in teams, effectively, with a capability to be a leader.

2. METHODOLOGY
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PKK Program Exit Survey Report June 2013 Session (DET)

This survey involved 44 DET students from June 2013 semester. Students were asked to fill
up the PES questionnaires which were posted online and 100% of them responded. The
respondents were required to evaluate and rate themselves based on 5-Likert Scale indicated
below:
1 = Weak
2 = Average
3 = Good
4 = Very Good
5 = Excellent
Students satisfaction and acceptance level was determined from the scale. Excellent, Very
Good and Good indication rate shows the students are satisfied with the item. While Average
and Weak indication rate shows the item need some improvements and correction for the
program.
This online survey was conducted on October 2013. The survey questionnaires were
divided into five sections as follows:
i.

Section A: General Information

ii.

Section B: Overall Quality of Teaching and Learning

iii.

Section C: Skills and Knowledge

iv.

Section D: Contributions of Lecturers and Academic Advisors

v.

Section E: Academic Resources and Facilities

The data collected in this survey was processed through Statistical Product and Service
Solutions (SPSS) software version IBM SPSS Statistics 19.0.
The questionnaires were based on students perception on teaching and learning in
PKK, students response on skills and knowledge related to PLOs, students attainment on the
soft skills, students rating for lecturers and academic advisors contribution, students opinion
towards academic resources, overall services and facilities in PKK. This assessment strategy
was aligned with the Curriculum Development Cycle - develop-implement-review as
required by the MQA in order to improve the quality of programme.

3. RESULTS
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PKK Program Exit Survey Report June 2013 Session (DET)

The response from the students were analysed based on the following four criteria:
i.

Students response towards the Overall Quality

ii.

Students response on Skills and Knowledge

iii.

Students ratings for Lecturer and Academic Advisor contributions

iv.

Students opinion towards Academic Resources and Facilities

In Section C: (Skills and Knowledge) the statements have been classified under a particular
PLO so that the data analysis can be done appropriately for accreditation purposes. The
results can be used an indicator to show how well the students have acquired their skills and
knowledge as required in the PLOs of the programme.
3.1 SECTION A: PROFILE
Table 1: Students Gender

3.2 SECTION B: OVERALL QUALITY

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PKK Program Exit Survey Report June 2013 Session (DET)

Overall Quality was evaluated by relating the students experience with the teaching and
learning environment in PKK. Two survey statements were given and the results were as
follows:
Table 2: Overall Quality rating

3.2.1 PLO 1 (Knowledge)

For PLO 1 (Knowledge), four statements were given and the results were as follows:
Table 3: PLO 1 Knowledge rating

3.2.2 PLO 2 (Technical & Practical Skills)

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PKK Program Exit Survey Report June 2013 Session (DET)

For PLO 2 (Technical & Practical Skills), three statements were given and the results were as
follows:
Table 4: PLO 2 Technical & Practical Skills rating

3.2.3 PLO 3 (Communication Skills)

For PLO 3 (Communication Skills), three statements were provided and the results were as
follows:
Table 5: PLO 3 Communication Skills rating

3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)

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PKK Program Exit Survey Report June 2013 Session (DET)

For PLO 4 (Critical Thinking & Problem Solving Skills), three statements were given and the
results were as follows:
Table 6: PLO 4 Critical Thinking & Problem Solving Skills rating

3.2.5 PLO 5 (Social Skills and Responsibilities)

For PLO 5 (Social Skills and Responsibilities), three statements were given and the results
were as follows:
Table 7: PLO 5 Social Skills and Responsibilities rating

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PKK Program Exit Survey Report June 2013 Session (DET)

3.2.6 PLO 6 (Continuous Learning & Information Management Skills)

For PLO 6 (Continuous Learning & Information Management Skills), four statements were
provided and the results were as follows:
Table 8: PLO 6 Continuous Learning & Information Management Skills rating

3.2.7 PLO 7 (Management & Entrepreneurial Skills)

For PLO 7 (Management & Entrepreneurial Skills), two statements were provided and the
results were as follows:
Table 9: PLO 7 Management & Entrepreneurial Skills rating

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PKK Program Exit Survey Report June 2013 Session (DET)

3.2.8 PLO 8 (Professionalism, Ethics & Moral)

For PLO 8 (Professionalism, Ethics & Moral), two statements were provided and the results
were as follows:
Table 10: PLO 8 Professionalism, Ethics & Moral rating

3.2.9 PLO 9 (Leadership & Teamwork Skills)

For assessment of the PLO 9 (Leadership & Teamwork Skills), four statements were provided
and the results were as follows:

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PKK Program Exit Survey Report June 2013 Session (DET)

Table 11: PLO 9 Leadership & Teamwork Skills rating

3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC ADVISORS

Responses from students towards the lecturers and academic advisors contributions are
summarized below. Graduates were asked to offer insights of encouragement given into the
programme delivery process. Six attributes of encouragement were offered and the results
were as follows:

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PKK Program Exit Survey Report June 2013 Session (DET)

Table 12: Contributions of Lecturers and Academic Advisors rating

3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

In the education eco-system, academic resources/facilities were important in terms of
educational hardware. The teaching and learning process would be greatly enhanced provided
that there were sufficient resources/facilities for students to thrive academically. Table 4
shows the percentage of respondents ratings towards the sufficiency of resources/facilities at
the PKK. Eleven statements of resources/facilities were given and the results were as follows:

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PKK Program Exit Survey Report June 2013 Session (DET)

Table 13: Academic Resources/Facilities rating

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PKK Program Exit Survey Report June 2013 Session (DET)

4. SUGGESTED IMPROVEMENTS FROM STUDENTS

perbaiki
PENAMBAHBAIKAN UNTUK KEMUDAHAN WIFI DI DALAM BILIK
KULIAH UNTUK KEMUDAHAN PELAJAR KERANA ADA PELAJAR YANG

TIDAK MAMPU UNTUK MELANGGAN BROADBAND.

"Access to wifi internet?
Yes ,but sometime no internet access.
Quality of laboratories/ workshops..
Some of the component is not enough,many of the equipment is faulty."
disini saya ingin memberi cadangna bahawa POLIKK seharusnya menyediakan
perkhidmatan internet wifi dengan menyeluruh di kawasan POLIKK kerana sumber
dan maklumat setiap kerja yang diberikan kepada pelajar ada dalam internet.Oleh itu,
penggunaan internet amat diperlukan dan amat penting untuk kegunaan pelajar dan

staff.
terbaik....,,
-memperbaiki sistem pengurusan di pkk.
Penambahbaikkan dari segi kemudahan untuk bersukan dan juga kemudahan bilik

kuliah perlu ditingkatkan.

Penambahbaikan pengurusan bahagian HEP.
Memberi lebih banyak lagi buku-buku rujukan kepada pelajar untuk memudahkan
lagi pelajar merujuk perkara-perkara yang mereka tidak faham melalui rujukan

tersebut.
Politeknik Kota Kinabalu merupakan institusi yang seharusnya diberi penekanan
kepada bahagian praktikal ... saya berharap masa akan datang PKK akan lebih
menyediakan perkakasan Komputer dan makmal yang lengkap ... juga seorang
tecnician bagi setiap makmal bagi memudahkan rujukan pelajar .... LEBIHKAN
PRAKTIKAL ... KURANGKAN PENGGUNAAN DUIT KERAJAAN UNTUK
KELAB KELAB YANG PERGI MELANCONG.... !!! banyak lagi faciliti yang

pelajar perlukan selain melancong

berharap di masa akan datang PKK akan mempunyai alat-alat yang lengkap di

kelas/makmal dan kamsis...:D

MEMBERIKAN WIFI YANG PERCUMA SETIAP DALAM BILIK KULIAH
Harapan saya agar PKK akan dapat menambah baik kualiti dalam makmal komputer,

bilik kuliah, dan yang terutama sekali adalah keselamatan bangunan.

sepanjang berada di polikk ini perkhidmatan serta kemudahan yang disediakan
memuaskan tetapi perkhidmatan dari segi internet kurang memuaskan.
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PKK Program Exit Survey Report June 2013 Session (DET)

perbanyakkan praktikal
THANK YOU
baik
BAIK

"Sila tambah baik kemudahan WIFI bagi pelajar dan sedia kan pondok-pondok bagi
pelajar membuat perbincangan secara berkumpulan. Selain itu pondok tersebut juga
harus lah mempunyai soket kerana pelajar banyak menggunakan laptop (komputer
riba). Tempat letak kereta bagi pelajar juga harus lah di tambah kerena pelajar jabatan
jke, jkm dan jka berkongsi tempat letak kereta yang sama dan agak sedikit. Masalah
banjir di tempat letak kereta staff juga haruslah di ambil perhatian lebih kerena
menyebabkan kesesakan apabila hujan dan memberi masalah kepada pelajar untuk ke
kuliah dan pulang dari kuliah, terutama jabatan jke dan jka. Saya berharap cadangan
diatas boleh dipertimbangkan oleh pihak tuan/puan.

Terima Kasih"
"asalamualaikum

salam

sejatera,

saya

mencadangkan

supaya

polikk

memperketatkan lagi undang2 yang setia ada, seperti mana di lihat undang2 di polikk
sekarang ini sangat terabai,, dan berhrap juga supaya pihak politeknik menyediakan
asrama penuh untuk semua pelajar politeknik bagi membendung masalah sosial yang

semakin menjad-jadi di luar kampus.

TERIMA KASIH"
Pihak PKK lebih tegas dan mengambil tahu dan melancarkan satu operasi untuk
mencegah kes-kes pergaulan bebas tanpa ada batas antara lelaki perempuan,
berpasang-pasangan lelaki perempuan di mana sahaja dalam kawasan PKK
.Kuatkuasakan lagi undang-undang yang islam anjurkan . InsyaALLAH PKK akan

dapat kejayaan dari segi akademik mahupun Kokurikulum . ALLAHUa'lam ;D

berikan kemudahan bas kepada pelajar luar. bagi memudahkan dan menjimatkan
kewangan pelajar.
saya mendapat banyak pngetahuan dan menambah lagi ilmu yang lebih lagi di sini.
aLL The BesT.....TO Alll my friend for final exm tommorro......
aLL The BesT.....TO Alll my friend for final exm tommorro......
ketatkan disiplin pelajar politeknik

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PKK Program Exit Survey Report June 2013 Session (DET)