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Company Profile
NLSupervision A/S specializes in
offering everything needed for the
successful commissioning of a cement
plant and its subsequent
management, operation and
maintenance.
NLSupervision Egypt currently has
O&M contracts with Arabian Cement
Company located in Suez
Governorate and Wadi El-Nile
Cement Company located in Bene
Suef Governorate.
Outside Egypt, NL Supervision A/S
has contracts in four other countries:
Iran, Libya, Angola and Tunisia
Cemtech Dubai, 5-8 March 2011
Customer Focus
Excellence in Operation & Maintenance
Result areas
Perception
Reputation
Behaviour
Satisfaction
Senior Management
Retention
Satisfaction
& Motivation
Immediate Superior
Loyalty
Co-operation
Motivation
Daily Work
Commitment
Remuneration
Development
Employees continued to run Ramliya Plant all throughout the Egypt Crisis!
Measures of
Performance
Communication
Continuous
Improvement
Production &
Maintenance
Planning
Quality of
Execution
Failure
Reporting &
Root-cause
analysis
O&M
Organization
Training/
Coaching
Preventive
Maintenance
Celsius
160.0 94.7
90.0
85.0
80.0
WINDING JUNCTION
95.1
75.0
70.0
65.0
60.0
55.0
50.0
WINDING JUNCTION
100.3
45.0
-20.0
38.9
Improvements
Improvements
10
Improvements
Before upgrade
11
Performance Diagnostic
Center
Spare Parts Support
Bottleneck assessment
Efficiency improvements
Mechanical Inspections
Technical Training
Research &Development
12
13
14
15
Actual Results
2,009
103%
2,010
106%
92%
301
6.9
92%
256
2.81
16
17