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SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLES
CORRECTLY BEFORE OFFERING SERVICE.
MODEL : WD-14311(6)RD/WD-1481RD
WD-12311(6)RD
WD-14312(7)RD/WD-14310(5)RD
WD-12312(7)RD/WD-12310(5)RD
WD-10PFD, 10PFP
WD-14311RDA
WD-1485RD/WD-1488RD
AWD-14312(7)RD
AWD-12312(7)RD
P/No.:3828ER3035G
CONTENTS
1. SPECIFICATION............................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4
3. PARTS IDENTIFICATION ............................................................................................................ 6
4. INSTALLATION ............................................................................................................................. 7
5. OPERATION ................................................................................................................................10
6. WIRING DIAGRAM / PROGRAM CHART ...................................................................................12
7. TROUBLE SHOOTING................................................................................................................13
7-1.BEFORE SVC CHECKING ..................................................................................................13
7-2.QC TEST MODE..................................................................................................................13
7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY.........................................................13
7-4.ERROR DISPLAY ................................................................................................................14
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................16
8-1. DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION ...........................................16
8-2. FAULT DIAGNOSIS AND TROUBLE SHOOTING .............................................................19
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................29
10. EXPLODED VIEW AND PARTS LIST .......................................................................................39
10-1. THE EXPLODED VIEW OF CABINET ASSEMBLY .........................................................39
10-2. THE EXPLODED VIEW OF CONTROL PANEL AND DISPENSER ASSEMBLY ............40
10-3. THE EXPLODED VIEW OF DRUM AND TUB ASSEMBLY .............................................41
10-4. THE EXPLODED VIEW OF DRYER ................................................................................42
1. SPECIFICATION
WD-1481RD/WD-14311RDA,
WD-14311(6)RD/WD-12311(6)RD/
WD-14312(7)RD/WD-12312(7)RD/
WD-14310(5)RD/WD-12310(5)RD/
AWD-14312(7)RD/AWD-12312(7)RD
ITEM
POWER SUPPLY
WD-1485RD
220V-240V~, 50Hz
PRODUCT WEIGHT
ELECTRICITY
CONSUMPTION
66kg
140W
SPIN
300W
FAN MOTOR
25W
DRAIN MOTOR
40W
2100W
2000W
DRY HEATER
1200W
1500W
1000W
WASH
REVOLUTION
SPEED
WD-10PFD, 10PFP
WD-14311RD
110V~, 60Hz
WASHING
WASH HEATER
WD-1488RD
45rpm
WD-1481RD/WD-14311RDA/WD-14311(6)RD/WD-14312(7)RD/
SPIN
WD-14310(5)RD/AWD-14312(7)RD/WD-10PFD/WD-10PFP/WD-1488RD
WD-12311(6)RD/WD-12312(7)RD/WD-12310(5)RD/AWD-12312(7)RD
400/800/1000/1200 rpm
0.3-10kgf/cm (30-1000kPa)
2
CONTROL TYPE
400/800/1000/1400 rpm
Electronic
WASH CAPACITY
8kg/8.5kg/10.1kg(Cotton)
10kg/10.1kg
DRY CAPACITY
4kg/4.2kg/10.1kg(Cotton)
6kg/10.1kg
DIMENSION
WASH PROGRAM
RINSE
Bi-Metal type
WATER LEVEL
RESERVATION
Adapted
FUZZY LOGIC
Adapted
Adapted
ERROR DIAGNOSIS
10 items
Adapted
CHILD LOCK
Adapted
AUTO RESTART
Adapted
TIME SAVE
Adapted
Child-Lock
The Child-Lock system has been developed to prevent
children from pressing any button to change the program
during operation.
Auto Restart
Although the washing machine is turned off by a power failure, it
restarts automatically in its stopped process when power is
supplied again. And it will be the same when the machine
unplugged in operation is plugged in again.
water
temperature
washing time
selected
washing
temperature
FUZZY
LOGIC
rinsing time
the best
washing
performance
SENSING
PROCESSING
DETERMINATION
EFFECT
3. PARTS IDENTIFICATION
5 ()
4
3
2
1
1400
1000
800
600
400
(rpm
()
ACCESSORIES
Spanner
4. INSTALLATION
Before servicing ask troubles of customers
Check the adjustment(power supply is 220-240V~, remove the transit bolts....)
Check the troubles referring to the trouble shooting.
Decide service steps referring to disassembly instructions.
And then, service and repair.
After servicing, operate the appliance whether it works OK or NOT.
STANDARD INSTALLATION
The appliance should be installed as follows.
ADJUST THE
HORIZONTAL
The drain hose should be placed under 100cm from the floor.
CONNECT POWER PLUG
TEST OPERATION
Preparation for
washing.
MAX
max
Water removal
5. OPERATION
Pre Wash: Use this option for loads that need pretreatment. It add 16
minutes prewash and drain.
Rinse+Spin: Use this option to rinse and then spin.
Soak: Use this mode to wash normal clothes or think and heavy
clothes which are excessively dirty.
Spin Only: When you want Spin only, select this option.
Dry Only: When you want Dry only, select this option.
10
TIME DELAY
INTENSIVE
If the laundry is heavily
soiled Intenive option is
effective.
By selecting the Intensive
option, the wash time may
be extended, depending
on the program selected.
To use this option press
the Intensive button once
before the wash program
is started.
DRY Button
By pressing the button [Cupboard - Very - Time Low Temp.- Iron] can be selected.
11
About 1:50
About 1:15
About 55
About 1:05
About 1:00
About 30
About 2:00
About 2:50
About 33
About 46
About 28
About 17
About 30
12
7. TROUBLE SHOOTING
7-1.BEFORE SVC CHECKING
Be careful of electric shock or disconnecting the parts while trouble shooting.
Voltage of each terminal in 220-240V~ and DC while applying an electric current.
Check Point
Display Status
None
1 time
Tumble clockwise.
rpm (40~50)
2 times
rpm (600~650)
3 times
rpm (1300~1350)
4 times
5 times
6 times
7 times
8 times
Tumble counterclockwise.
rpm (40~50)
9 times
Water temperature
10 times
11 times
12 times
13
7-5.ERROR DISPLAY.
If you press the Start/Pause button in error condition, any error except will disappear and the
machine will change into pause status.
In case of
,
,
, if the error is not resolved within 20 sec., and in case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error only will be
blinked. But in case of
, power will not be turned off.
ERROR
SYMPTOM
CAUSE
WATER INLET
ERROR
DRAIN ERROR
OVERFLOW
ERROR
SENSOR PRESSURE
S/W ERROR
DOOR OPEN
ERROR
IMBALANCE
ERROR
HEATING
ERROR
14
ERROR
CURRENT
ERROR
SYMPTOM
CAUSE
MAIN PWB ASSEMBLY is out of order
Replace the MAIN PWB ASSEMBLY
Winding in the STATOR ASSEMBLY is short-circuited.
Replace the STATOR ASSEMBLY
MOTOR
ERROR
10
DRY
HEATOR
ERROR
15
SYMPTOM
NO POWER
Power failure? or Breaker opened?
Visit to check
" displayed?
Is the tap opened?
Is the tap frozen?
Is the water supply shut-off?
Is filter in the inlet valve clogged with
foreign material?
Visit to check
16
SYMPTOM
Door does not open
Error displayed on
the program
YES
Close the door
NO
Visit to check
Check if the door switch is O.K.
DRAIN TROUBLE
Is "
" displayed?
YES
Is the debris filter clogged with foreign
material such as pin, coin and etc.?
NO
Is the drain hose frozen with water,
kinked or crushed?
NO
Visit to check
17
YES
Clean up
the filter.
SYMPTOM
Suds overflow from the
appliance.
YES
LOW-SUDSING
No effect of softener
Visit to check
18
NO POWER
NO
YES
NO
YES
YES
YES
Is connector(2) disconnected or
disassembled?
<PWB ASSEMBLY (MAIN)>
NO
NO
Replace PWB ASSEMBLY
19
NO WATER SUPPLY
Is water supply shut-off?
NO
NO
YES
YES
YES
NO
NO
Is resistance between each terminal of INLET
VALVE ASSEMBLY is 2~8 k?
NO
NO
ASSEMBLY.
YES
Check the voltage of the inlet valve connector
220-240V~.
ASSEMBLY
NO
Refer to
NO WATER SUPPLY
NO
YES
YES
NO
MAIN WASH
YES
: Detergent
YES
20
PRE+MAIN
Is water supplied?
NO
Refer to
NO WATER SUPPLY
NO
NO
YES
YES
Wiring diagram
YES
YES
ABNORMAL SOUND
YES
NO
21
YES
Replace the
S.PRESSURE SWITCH
ASSEMBLY
DRAIN MALFUNCTIONING
22
AC 220-240V
23
SPIN TROUBLE
NO
YES
When pressing Rinse, Spin and POWER buttons at
the same time after power off, press the Start/Pause
button 1 times, is the drum low speed spin?
YES
Normal
NO
Is it disconnected, or disassembled?
[Red:3pin(1), GY:4pin(2)]
YES
NO
Check the motor connector, is the resistance of
the terminal same as the figure?
MOTOR TERMINAL (1)
NO
Resistance of terminal:
(1)
~ / ~ / ~ : About 5~15
YES
Replace the MAIN PWB ASSEMBLY
24
Dry duct
NO
YES
Condensing
duct
Thermistor
NO
25
YES
26
20~30
Black
Yellow
27
28
9. DISASSEMBLY INSTRUCTIONS
Disassemble and repair the parts after pulling out power cord from the outlet.
CONTROL PANEL
Unscrew the screws on the top plate.
PLATE ASSEMBLY(TOP)
Hook
PANEL ASSEMBLY(CONTROL)
PWB ASSEMBLY(DISPLAY)
29
PWB ASSEMBLY(MAIN)
The back cover is removed.
Two screws are unscrewed.
Disconnect connector from the wiring.
Pull the PWB assembly (Main) to arrow
direction.
DISPENSER ASSEMBLY
The plate assembly(Top)and the
cover(lnner)are disassembled.
Pull the drawer to arrow direction.
Two screws are unscrewed.
DRAWER
DISPENSER ASSEMBLY
30
INLET VALVE
Disconnect the wiring connector.
Remove the valve by two screws of the valve
holder.
2
1
VALVE (DRY)
YL/BK - BK
VALVE (PRE-WASH)
GY/WH - BK
VALVE (NORMAL-WASH)
VALVE (NORMAL-WASH)
VALVE (HOT)
WH/BK - BK
BL/RD - BK
BL/RD - BK
DOOR
Open the door completely.
Remove the two screws from the hinge.
When removing the Door Assembly, it is
necessary to hold the Bracket that is inner of
the Cabinet Cover.
31
GASKET ASSEMBLY
The cabinet gasket clamp is released.
Two screws are unscrewed from the cabinet
cover.
32
Drain Hole
33
(ROTOR ASSEMBLY)
(STATOR ASSEMBLY)
Hinge
(Damper)
Friction
Damper
(FRICTION DAMPER)
34
PUMP
Remove pump outlet hose.
Remove tub pump bellows.
Remove cap(Remaining Hose).
Disconnect the wiring.
Three screws are unscrewed from the cabinet.
Remove the pump to arrow direction.
HEATER
Loosen the nut.
Remove washing heater by pulling out.
Washing
Heater
Nut
Ring Terminal
CAUTION
When assembling the washing heater, insert
the heater to heater clip on the bottom of tub.
THERMISTOR
Pull it out by holding the thermistor bracket.
If holding the wire and pulling out it, it may be
broken.
35
36
DRY DUCT
Remove 6 screws and dry fan assembly.
Dry fan
Ass'y
Dry Duct
Upper
Thermostat
Remove thermostat.
Dry Heater
CONDENSING DUCT
Remove 17 screws from Dry duct upper and
Dry fan Assembly.
37
A153
A110
A140
A152
A151
A101
A102
A120
A150
A104
A103
A141
A100
A131
A485
A130
A430
A440
A134
A133
A450
A410
A303
A310
A200
A300
A275
A201
A240
A276
A220
A274
A272
A270
38
F462
F324
F322
F321
F170
F320
F160
F466
F432
F430
F225
F441
F220
F120
F215
F110
F210
F130
39
K360
K350
K123
K351
F140
K411
K121
K410
F465
F310
K122
K125
F464
F463
K146
K320
K111
M105
K310
K110
K141
K311
K140
K105
K115
K410
K130
K135
K610
K512
K510
K560
K611
K530
K131
F145
K340
F467
F468
K520
K550
F461
K344
K342
K346
40
K540
M100
M240
M130
M111
M120
M110
M216
M210
M230
M215
M101
M220
41