Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
ON
A STUDY OF SALES AND MARKETING STRATEGY OF EARTH
INFRASTRUCTURE
A report submitted on partial fulfillment for the award of the degree of
BACHLOR OF BUSINESS ADMINISTRATION 2012-14
UNDER THE GUIDANCE OF
Ms. Rama shrivastva
FACULTY, RDIAS
SUBMITTED BY
ANKUSH SHARMA
ROLL NO.- 06280303912,BATCH 2012-14
SUBMITTED TO
Table of Contents
Student
declaration
..
...i
.
Certificate
from
companyii
Certificate
from
Guide. iii
Acknowledgement.
.iv
Executive
Summary
.....
....v
List
of
tables
vi
List
of
graphs
..vii
CHAPTER- 1: INTRODUCTION
1.1
About
the
Industry
..1 - 4
1.2
Company
Profile.4 -6
CHAPTER 2: LITERATURE REVIEW
About
the
Topic
................... 8 -31
Purpose
of
the
study.....32
3.2
Research
Objectives
of
the
study........32
3.3
Research
methodology
of
the
study
.........32-33
3.3.1 Research Design .
..33
&
Interpretation36-49
CHAPTER- 5: FINDINGS & SUGGESTIONS
5.1
Findings
..50
5.2
Suggestions......
.....51
CHAPTER- 6: CONCLUSION
6.1CONCLUSION
52
BIBLIOGRAPHY...............
..........53
ANNEXURES
Annexure[A]
..54-56
Annexure[B]
..57
STUDENT DECLARATION
This to certify that I have completed the project titled A Study Of Sales And
Marketing Strategy Of Earth Infratructure under the guidance of Ms. Surbhi
Malhotra in the partial fulfillment of the requirement for the award of the degree
of Master in Business Administration from Rukmini Devi Institute of
Advanced Studies, New Delhi. This is an original work and I have not submitted
it earlier elsewhere.
ii.
This is to certify that the project titled A Study of Sales and Marketing Strategy of Earth
Infrastructure is an academic work done by ANKUSH SHARMA submitted in the partial
fulfillment of the requirement for the award of the degree of Masters
in Business
Administration from Rukmini Devi Institute of Advanced Studies, New Delhi. under my
guidance and direction. To the best of my knowledge and belief the data and information
presented by him in the project has not been submitted earlier elsewhere.
iii.
ACKNOWLEDGEMENT
I offer my sincere thanks and humble regards to Rukmini Devi Institute Of Advanced Studies,
GGSIP University, New Delhi for imparting us very valuable professional training in MBA.
I pay my gratitude and sincere regards to Ms. Surbhi Malhotra, my project Guide for giving me
the cream of his knowledge. I am thankful to him as he has been a constant source of advice,
motivation and inspiration. I am also thankful to him for giving his suggestions and
encouragement throughout the project work.
I take the opportunity to express my gratitude and thanks to our computer Lab staff and library
staff for providing me opportunity to utilize their resources for the completion of the project.
I am also thankful to my family and friends for constantly motivating me to complete the project
and providing me an environment which enhanced my knowledge.
iv.
EXECUTIVE SUMMARY
This project includes Analysis & Business Development at Earth Infrastructure through various
channel and promotional activities to ultimately increase the overall market share and revenues
for the company . The project is divided into four stages:
Understanding the product at Earth Infrastructure and analyze the competitors and their
The basic objective of the project is to understand the process of Business Developments and
various attributes related in the actual project with an objective to develop entrepreneurial
capabilities.
Stage I is training program
In stage I understood the real estate sector. The training program increased my knowledge about
the real estate sector and helped me develop the business of
the company.
Stage II is developing the markets
I bifurcated the market into two categories: Hot and Cold Market. Hot Market includes our close
relatives and friends, and Cold Market includes
general public. This stage also includes the research work with respect to earth infra.
Stage III is Lead Generation
It involves the different promotional strategies that I adopted to attract the investors such as
putting the canopies near the site and in the apartments, to attract the investors such as putting
the canopies near the site and in the apartments, visiting the shops in the marketplaces etc.
The Stage IV is Execution
It involves the follow ups of the investors and closing the sales.
v.
LIST OF TABLES
Table no.
1.
2.
3.
4.
5.
6.
7.
8.
9.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Particulars
Earth gracia additional charges
Preference location charges
Swot analysis of greator moida
Swot analysis of earth infrastructure
Promotional strategies
Data interpretation of gender
Data interpretation of age
Data interpretation of occupation
Data interpretation of annual income
Data interpretation of sources of information preference
Data interpretation of marketing strategy of earth infra
Data interpretation of profit in real estate sector
Data interpretation of type of investment preference
Data interpretation of budget
Data interpretation of important factor
Data interpretation of amenities in commercial property
Data interpretation of amenities in residential property
Data interpretation of size in commercial property
Data interpretation of size in residential property
Page no.
15.
16.
18.
20.
22.
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
48.
49.
vi.
LIST OF GRAPHS
Graph no.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Particulars
Pie chart of gender
Pie chart of age
Pie chart of occupation
Pie chart of annual income
Pie chart of sources of information preference
Pie chart of marketing strategy of earth infra
Pie chart of profit in real estate sector
Pie chart of type of investment preference
Pie chart of budget
Page no.
36.
37.
38.
39.
40.
41.
42.
43.
44.
10.
11.
12.
13.
14.
vii.
Chapter 1.
45.
46.
47.
48.
49.
INTRODUCTION
Riding high on the back of rapid urbanisation, positive demographics and rising income levels,
the Indian real estate sector has attracted significant investment over the past few years. The
growing stability of the market is reflected by the continuous growth of the core investors, with
over Rs 7,705 crore (US$ 1.14 billion) invested in ready office space during the last three years.
Market Dynamics
The real estate sector of India is expected to post annual revenues of US$ 180 billion by 2020 as
compared to US$ 66.8 billion in 2010-11, registering a compound annual growth rate (CAGR) of
11.6 per cent. In fact, the demand is expected to grow at a CAGR of 19 per cent between 2010
and 2014, with tier I metropolitan cities projected to account for about 40 per cent of this.
Mumbai, NCR and Bengaluru account for 46 per cent of total office space demand in India.
Demand growth projected to be the highest in Tier 2 cities such as Kolkata and Chennai during
2010-14.
1.
1.
Investments
The prime office space segment across the countrys key cities- Mumbai, the National Capital
Region (NCR), Pune and Bengaluru has witnessed a fresh supply infusion of more than 20
million square feet (sq ft) in the first six months of 2013, witnessing a growth of 16 per cent on
year-on-year (y-o-y) basis, as per a report by CBRE.
The country is ranked 20th among the top global markets for real estate investment in 2012, with
investments worth US$ 3.4 billion during the year, according to a latest report by Cushman &
Wakefield. It is also estimated that foreign direct investment (FDI) into real estate in India will
increase to US$ 25 billion over the next 10 years.
Construction development sector (including townships, housing, built-up infrastructure &
construction-development projects) has attracted a cumulative FDI worth US$ 22,247.50 million
from April 2000 to June 2013. FDI flows into the construction (infrastructure) activities during
the period stood at US$ 2,198.77 million, according to the department of industrial policy and
promotion (DIPP).
Some of the major investments in the Indian real estate sector are:
Peninsula Land has signed an agreement to buy a five-acre property in the Byculla area
of Mumbai from its joint owners, Mahindra Lifespaces, the realty arm of Mahindra
Group, and the Kanorias, for around Rs 650 crore (US$ 96.45 million)
Godrej Properties Ltd (GPL) has entered into an agreement to develop 37 acres in Panvel,
Maharashtra. The company will receive 35 per cent of the profits from the development
Cushman & Wakefield has entered into an agreement to acquire Singapore-based project
management specialist company Project Solution Group (PSG). The acquisition is
aligned with the firm's global strategy to strengthen its operations in the Asia-Pacific
2.
Reliance Industries is expanding its presence in Africa's real estate sector. The firm
acquired 10 prime plots of land in Nairobi, Kenya, for around Rs 202 crore (US$ 29.97
million)
Germany-based SEA Group, engaged in the living space solutions segment, plans to
invest Rs 40 crore (US$ 5.94 million) over the next two years in its Indian operations
Government Initiatives
In an attempt to encourage investors participation in the Indian housing sector, the Ministry of
Housing and Urban Poverty Alleviation plans to ease the norms for FDI in real estate projects.
FDI upto 100 per cent is allowed under the automatic route in townships, housing, built-up
infrastructure and construction development projects to increase investment, generate economic
activity, create new employment opportunities and add to the available housing stock and builtup infrastructure.
The Reserve Bank of India (RBI) has relaxed norms to raise funds via external commercial
borrowings (ECB) for low-cost affordable housing projects. Now, developers and builders with
three years of experience in undertaking residential projects are eligible to raise funds through
the ECB route. RBI has also relaxed the minimum paid-up capital norm for housing finance
companies (HFCs) to raise funds through ECBs.
The Government of India has sanctioned projects worth Rs 41,723 crore (US$ 6.19 billion) for
building of 1,569,000 houses/dwelling units for economically weaker/lower income group
sections under the Ministrys flagship Jawaharlal Nehru National Urban Renewal Mission
(JNNURM) programmes.
The Ministry of Housing & Urban Poverty Alleviation has planned to introduce a single-window
system for clearance of all real estate projects across the country. The system could bring down
the average approval time from the current 196 days to 45-60 days.
3.
The government has also introduced the Real Estate Regulation Bill 2013 in the Parliament to set
up a strong regulatory architecture to protect the interest of consumers and for the regulation &
promotion of the real estate sector.
Some of the initiatives taken in the union budget 2013-14 include:
For homes and flats with a carpet area of 2,000 square feet or more or of a value of Rs 1
crore (US$ 148389.97) or more, which are high-end constructions, where the component
of services is greater, rate of abatement reduced from 75 to 70 percent
Rs 6,000 crore (US$ 890.34 million) were given to Rural Housing Fund
National Housing Bank plans to set up Urban Housing Fund. Rs 2,000 crore (US$ 296.78
million) will be provided to the fund in the current financial year
This success is the result of the leadership which understands the power of compelling vision and
it is the compelling vision and its execution that has made Earth the Investment of Choice (for
the investors) the employer of choice (for the employees) and Associate of Choice (for the
channel Partners and associates).
4.
The people-first, performance driven culture is spearheaded by the four Directors of Earth
Infrastructures Ltd., Mr.Avdesh Goel, Mr. Atul Gupta, Mr. Vikas Gupta and Mr. Rajnish
Mittal.Their expertise in their respective fields, powerful intuitive sense, alert and intelligent
thinking pattern and a hunger to excel, has influenced the internal and external dynamics of the
organization, synergizing them with the success.
The Companys ability to meet the special requirements of the real estate market and clients
demand comes from its strong foundations of professionalism.
The groups strength lies in its panel of dynamic, young, qualified and highly experienced
management and dedicated marketing professionals that take care of the entire activities eeping
its main thrust on customer satisfaction, which is the main motto of the company.
INNOVATION BEYOND IMAGINATION is the core philosophy of Earth Infrastructures
Ltd.
Setting benchmarks by initiating the concept of green building technology in North India, Earth
has been the pioneer in bringing the first LEED CERTIFIED Residential and of its dynamism
and companys vision to create the finest elements of urban living with state of art structures and
sustainable models.
1.2.1VISION
To be the most innovative and trusted brand in real estate industry by adopting new technologies
with a focus on green and eco-friendly construction with focus to fulfill the expectations of the
customers.
1.2.2 MISSION
1.ONE FACE, ONE VOICE
There will be one face, one voice of Earth for the outer world.
5.
2. CUSTOMER CENTRIC ATTITUDE
To ensure complaint free operations with total customer satisfaction by resolving Customers
issues with utmost attention and speedy services round the clock.
3. BRAND VALUE
To deliver the projects differently and make the customer to feel at ease and comfort and create
the Earth Brand a most trusted brand.
4. INNOVATION THROUGH TECHNOLOGY
Earth would be effortful and creative to identify and deliver something new, matching the
6.
CHAPTER 2.
LITERATURE
REVIEW
in their research paper assessed the risk-adjusted performance and portfolio diversication
benets for the real estate markets (office, retailand residential) of New Delhi and Mumbai. The
real estate markets were found to under- perform the stock market in India over 1998 2005,
with most markets improving their performance in more recent years, although there was some
loss of portfoliodiversication benefits for office and residential real estate with stocks.
Deregulation of the capital markets and international investment in India is also likely to have
asignicant impact on future FDI levels and the growth of real estate funds for real
estateinvestment in India. They also studied that offshoring in the cities like Delhi and
Mumbaihas created huge demand for better infrastructure. This area of offshoring has
signicantreal estate investment issues; particularly concerning technology parks, access to
Grade Aoffice space.They have also concluded that deregulation of the Indian capital markets
since 2004, andless restrictive guidelines for foreign direct investment in real estate in India
sinceFebruary 2005 have seen signicant improvements in the real estate investmentenvironment
in India for both local and international players. This has taken on increasedimportance as India
signicantly expands its economic growth to potentially be theworlds third largest economy by
2020, and international real estate investors seek globalinvestment opportunities; particularly in
the emerging Asian real estate markets. The
expected development of REITs in India in the next few years will also expand the realestate
investment opportunities available in India.
Vandna Singh and Komal (2009)
in their research paper found that as the GDPincreases the real estate prices also increases
because there is a high degree of Positivecorrelation between the real estate prices and GDP. The
7
Real estate prices also increaseswith increase in the per capita income as there is high degree of
positive correlation between these two. The FDI into the country affects the real estate FDI and
real estatehaving a positive correlation leads to the boom in this sector. Increase in FDI from
2006to march 2007 is 10%. Earlier it was 16% and now in 2008 it is 25%.The interest rate also
affects the real estate prices because it affects the lending and borrowing by the investors. In
residential segment, availability of easy home finance andrising purchasing power has driven the
growth. Builders are launching high-end, life styleresidential products to cater to the growing
bunch of high net worth individuals.
AND
MARKETING
STRATEGIES
ADOPTED
BY
EARTH
INFRASTRUCTURE.
Benefits to the company: Get increased sales of their products by the proper implementation of the recommended
measures.
To get an idea about the new marketing strategies that can be applied in future to compete
with the competitors.
To promote their product portfolio not only among the existing customers base but also
among new customers through lead generation.
Find out the various products present in the industry.
Academic Benefits: Experience of doing a market research & practical experience in convincing the endusers to fill up the questionnaire.
Experience of interacting with perspective customers and convert them into real
customers.
Got an insight of real estate products and gain thorough knowledge of various
promotional strategies.
8.
Earth infrastructure Ltd. is the fastest growing company in the Real Estate Sector. In the time
span of only 3 years, the company has launched its number of projects in Delhi- NCR region.
Some of these are:
Earth Techone
It is an integrated commercial project which focuses on providing every type of real estate
product in an area of 15 acres.
It mainly focuses on the smooth working of business by providing offices, apartments, retail
shops so that the investor who is seeking to commence his business may not have any kind
of problem as all the facilities are provided as his rest place (apartments) will be near and any
other stuff can be bought from retail shops.
Offices
Three types of offices provided; Alpha tech- fully furnished office space
Under this every facility will be provided like from desk to computers, printers and every
necessary thing which the person seeks to have in an office.
sizes available - 350, 500, 750, 1000 sq. ft.
Rates - for 350 & 500 is RS. 6000 /sq.ft., for 750 & 1000 is Rs. 5750/sq. ft.
Beta tech- semi furnished office space
It is office space which will have less facility than alpha tech and is best suited for an investor
who wants or has interest in doing further changes as per his/ her requirements.
9.
Sizes available 300, 500, 700, 1000
Rates Rs. 5250/ sq. ft.
Gamma tech- unfurnished virtual space
it is an open space provided with no locks and space is distributed among the investors
according to their requirements.
Size starts from 200 sq. ft. and multiples of 200
These apartments are basically for the persons who would be commencing there businesses in
the offices provided in the Tech one site. So that their work is not effected by wasting time in
travelling from their homes. It is also suited for the companies to reside their guests not far
from the workplace.
Ideal for executives, small families and senior citizens. So this concept is good as it saves
much money and time.
Sizes available 495 & 800 sq. ft.
Rates Rs. 4000/ sq. ft.
10.
These spaces are suitable for food courts, ATMs, Retail shops etc.
Are also a part of facility which is to be provided to the investor who is going to invest in
apartments and offices.
Retail shops Sizes available - 250 / 350 Sq. ft. (and, multiples)
SIZES
250 sq.ft.
RS 9000
350 sq.ft.
RS 11000
GNIDA with collective efforts of World Wildlife Fund (WWF) and the Forest department is
developing a paradise for bird lovers in a massive area of 330 hectares in Surajpur which
includes 110 hectares of wetland. The project is expected to getcompleted by 2013.
6. Wipro/ NIIT: Leading corporates are already making their presence felt in the region, out of
which, some of them are SEZs. In coming days, these corporates will need stay arrangements for
travelling executives, guests and even clients.
7. GautamBudhha University: Spread over 550 acres, Asias largest residential university
Gautam Buddha University is exactly opposite to Tech Zone. Moreover, this university faces the
very first plot in Tech Zone Plot No.1 which is Tech One.
8. India Expo Mart: To improve the vast potential of exporting Indian Handicrafts, and to
encourage professional tourism, India Exposition Mart Ltd. (IEML) which is Indias first state of
the art project for cottage sector wherein Round O Clock International Marketing is available
has been concep- tualized and established in Greater Noida in Knowledge Park -2, approximately
3 kms.from Tech Zone.
9. Delhi Metro: As an extension of Line 3 of DMRC, which connects Dwarka, Sec. 21 to Noida,
Sec. 32, the work on proposed link between Noida, Sec. 32 and Greater Noida is expected to
begin this Sep. and the deadline to finish the same is 2014. This will give connectivity to Delhi at
lightning fast speed with all comforts of Delhi Metro.
12.
10. Yamuna/ Taj Expressway: 180 kms Expressway connecting Greater Noida to Agra in less
than 2 hours and hence will play pivotal role for Delhi Greater Noida Agra tourism
destinations.
11. FNG Corridor: 56 kms. long under construction expressway will help people commute at a
lightning fast speed between Faridabad- Noida- Ghaziabad. Trucks and
other heavy commercial vehicles will not need to enter Delhi.
12. Integrated Transport Hub at Boraki: Spread over 600 acres in Boraki, which will include a
world class ISBT and an upgraded Railway station on Ludhiana Kolkata main railway line,
along with shopping malls and five star hotels in the area, the city will boast of one of the
unique and first integrated transport hub in India.
EARTH GRACIA (Open lifestyle)
2 and 3 BHK semi-furnished and fully-furnished apartments which will not only become a
symbol of lifestyle statement in near future, but the ones which will surpass your imagination, be
fitting Earth Gracia
With Earth Gracia, not only, you will see your future living address become a paradise of modern
living with hardcore sensibility of contemporary living but a place, where its hard to beat
imagination and when you beat it, you feel that heaven has fallen on your feet.
Mentioned below are some prominent reasons to make Earth Gracia your future living address:
LEED Certification (Leadership in Energy and Environmental Design)
Location: Greater Noida-West
Sales drivers of EARTH GRACIA
Tennis Court
Golf Putting and Basket Ball Ground Entertainment Zone with Single Screen multiplex
13.
Horse Riding & Party Lawns
Barbeque Corner
Party Area with Pavilion and Amphitheater Health Zone with Art of Living Classes,
Yoga Classes, Aerobics Classes
Fish Therapy Art Zone with Music, Dance & Painting Classes
Club Zone with Spa Facility
Card Room, Ball Room, Gun Fight, Salsa Dance Classes etc.
Fine Dining Zone with dedicated Food Court
Lounge and Roof Cafeteria
Caring Zone with Nursing Homes
Hospitals and Round the Clock Chemist Shop
Located on 200 feet wide road
14.
Available Sizes
TYPE
SIZES
1310 Sq.ft.
3 BHK + 2T
1545 Sq.ft.
RS 3100/-per sq.ft.
RS 3400/-per sq.ft.
ECC
External
electrification
Rs 85/ sq.ft
charges
FFC ( Fire fitting charges)
Rs 40/sq.ft
Lease rent
Rs 100/sq.ft
Rs 5000/KVA
5kva)
DG Power back up
Rs 20,000/KVA
Rs 1.5 LACS
Rs 2.5 LACS
Rs 50/sq.ft
Rs 75/sq.ft
Rs 75/sq.ft
15.
Preferential Location Charges
Floor PLC
Rs /sq.ft
Floor PLC
Rs/sq.ft
GROUND
150
9TH FLOOR
60
FLOOR
1ST FLOOR
140
10TH FLOOR
50
2ND FLOOR
130
16TH FLOOR
60
3RD FLOOR
120
17TH FLOOR
70
4TH FLOOR
110
18TH FLOOR
80
5TH FLOOR
100
19TH FLOOR
90
6TH FLLOOR
90
20th FLOOR
100
7TH FLOOR
80
8TH FLOOR
70
soon to be launched projects or have not been launched projects are either, minimalor not
available at all.
Minimum Ticket Size - No other project offers a business space/suite of as less as
350 sq. ft.
Locational Advantage Location of earths tech zones most prime location and very
first plot on entrance Plot no. 1, the plot is Taj Expressway facing and is located right
opposite of proposed Gautam Buddha University largest university in Asia and a
huge catchment area for talented professionals.
16.
Flexible Payment Options - Flexibility to choose from as much as three (maximum)
payment options available D.P., Flexi and C.L.P. on different sizes of business suites as
well as for residential suites whereas in many of the other projects not as many payment
options are available.
Assured Returns + clearly specified possession date - As compared to other projects
which does not have any clearly defined possession date, and hence assured returns till
possession, Earth Tech one gives its investors a complete peace of mind with a reason to
smile as the investor would be sure of getting almost half of his invested amount back in
51 months + manifold capital appreciation once the project is completed in June 2013.
The investor would be assured of both returns and timely possession, and hence capital
appreciation.
Fully Loaded, Plug & Play Concept - Early possession June 2013 coupled with fully
loaded business suites means its plug & play for dynamic and charged up professionals.
area. It is on its way to becoming a commercial hub. Real estate in this city has huge potential for
development.
The proximity to Delhi and Noida and good connectivity with both cities has been a major
catalyst for the growth of the city. The modern infrastructure in keeping with the demands of
high quality living and improved living standards has made Greater Noida a destination of
17.
choice. In addition, a large number of construction projects offer quality housing and office space
equipped with modern amenities, making real estate in the city all the more desirable. In all,
property in Greater Noida has come across as the next best option given its location advantage,
good connectivity, green environs and the enormous potential for development.
SWOT ANALYSIS OF GREATER NOIDA
Strength
2nd planned city.
Wholly Wi-Fi.
India expo mart
Yamuna Expressway.
Knowledge Park.
An
eco-friendly
weakness
Problem of law and order
Lack of public transport
relaxed
environment.
Shiv Nadar University Launched.
Affordable Property rates as
compared
to Delhi.
A modern,
efficient
city
of
international
standards.
operational.
F1 Racing track.
Gautam Buddha University and,
Lack of labour
Show pace of development
Galgotia University.
18.
DEVELO
PING PROMOTIONAL STRATEGIES
Understanding the company, its products and analysis of its competitors, gave me a clear picture
about the real estate sector. The major task that I was assigned was to understand the company
objectives, its target audience, and then to develop marketing strategies which would help
OPPORTUNITIES
company to increase its brand awareness
in the real estate sector
THREATS
SPONSERSHIP
ENDORSEMENTS
SALES PROMOTION
DIRECT MAIL
PERSONAL SETTING
PUBLIC RELATION
19.
Swot analysis
of earth
57.
For each service we first forms of media consider all which are available for promotion like TV,
radio, newsletters, classifieds, displays/signs, posters, word of mouth, press releases, direct mail,
special events, brochures, neighbourhood newsletters, etc, & then decide which suits the
organization. Our selection of media should be based on two factors affordability &
accessibility.
22.