Online Ordering

Module
Oriflame India

Agenda

Why Online Ordering

Log in + Password
Make a Quick Order
VIP Ordering
Team Ordering
Registering a New
Consultant
Important Tips

Why Online Ordering

User friendly
Simple steps to enter products
Select delivery option and check
out
Welcome Program, Business
Class and other sales action
products --have separate
column to avail benefit
Faster & advanced Technology
Attractive shopping page
designs

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Copyright 2014 by Oriflame Cosmetics SA

Overview Process

Why Online Ordering

Check
Out

Special
Section
(WP/BC
etc.)

Shopping
bag

Check out

Order Summary
Consultant Profile
Delivery Option

Product Offers

Payment

Simple Steps to Online Ordering

Agenda

Why Online Ordering

Log in + Password
Make a Quick Order
VIP Ordering
Team Ordering
Registering a New
Consultant
Important Tips

How to Log-in

Log In Box in Popup

Loads quickly on browser
Easy to understand

Forgot Password

You can also Contact Helpline number to have password sent as an e-mail

Agenda

Why Online Ordering

Log in + Password
Make a Quick Order
VIP Ordering
Team Ordering
Registering a New
Consultant
Important Tips

Quick Order
- 3 Simple Steps
Step 1- Shopping Bag
Selecting products

Step 2 - Order Details

Consultant Profile
Delivery Option
Payment

Step 3 - Confirmation
Summary of your
Complete order

02/19/15

Copyright 2014 by Oriflame Cosmetics SA

My Pages

Step 1 Quick Order Form

Enter Product Code

Enter Quantity

Add more row

Add to basket

Step 1 Quick Order Form

1276

15583

17473

1806

Step 1 - Shopping Bag

Summary
Remove product
from shopping bag
Change quantity

Price before
Offer MRP

Click to add product

to shopping bag

Continue to
Check out

Step 1 - Shopping Bag

Product
Details
entered by
you on
ordering
form
Add product
directly to
your order

Offer
Products will
display

Quick Order
- 3 Simple Steps
Step 1- Shopping Bag
Selecting products

Step 2 - Order Details

Consultant Profile
Delivery Option
Payment

Step 3 - Confirmation
Summary of your
Complete order

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Step 2 Order Details

WP/BC/LC section

Merchandised
product(s)
Which are dropped
automatically in your
shopping bag

Summary

Total price
after Offer
MRP

Step 2 Order Details

This section will
come according
to consultant
qualification of
Welcome
Program,
Product details
Business Class
which are
or Other Special
automatically
Sales Action
dropped including
Welcomedetails
Product
Program,
which
are entered
Business
by
you onClass
quick
and Other
order
form Special
Sales Action
Products

Step 2 Order Details

Summary

Edit profile

Select delivery
option
Delivery fee

Consultant Profile

Delivery

Select payment
option

Payment
Confirm & save order

Step 2 Order Details

Consultant
personal details,
check details &
edit by clicking
on Edit Profile
Delivery Option
has to be select
and system will
Payment option
show the
has to be select
charges on it
by which
according to the
consultant wants
delivery option
to pay the
amount.

Step 2 Order Details

Delivery Option
has to be select
and system will
show the
charges on it
according
to the
Payment option
delivery
has to beoption
select
by which
consultant wants
to pay the
amount.
It is important to
choose the correct
service point

Understanding the Terminologies of Deliveries

Type of order

Definition

Online Immediate

When the order has to be picked

up from the branch

Non immediate/ Online COD

Individual

When the order is to be delivered

in an outstation and is paid for in
advance (PNB, ICICI, Pay by Card,
ITZ Cash)

When the order is to be delivered

at the team leader's doorstep for
his/ her entire team(minimum 2,
Non immediate/ Online COD Team
max as many people, however the
team leader must process his/her
own order too even if zero value)
and to be paid there itself in cash
When the order is to be delivered
in an outstation and is paid for in
Courier Individual
advance (PNB, ICICI, Pay by Card,
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Copyright 2014 by Oriflame Cosmetics SA
21
ITZ Cash)

Understanding the Terminologies of Deliveries

Type of order

Definition

Courier Team

Courier individual within city

Courier Team within city

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When the order is to be delivered

in an outstation to a leader for his
her team(minimum 2, max as
many people, however the team
leader must process his/her own
order too even if zero value) and is
paid for in advance (PNB, ICICI, Pay
by Card, ITZ Cash)
When the order is to be delivered
at your doorstep but to be paid in
advance
When the order is to be delivered
at the team leader's doorstep for
his/ her entire team(minimum 2,
max as many people, however the
team leader must process his/her
own order too even if zero value)
but to be paid in advance

Copyright 2014 by Oriflame Cosmetics SA

22

Quick Order
- 3 Simple Steps
Step 1- Shopping Bag
Selecting products

Step 2 - Order Details

Consultant Profile
Delivery Option
Payment

Step 3 - Confirmation
Summary of your
Complete order

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Copyright 2014 by Oriflame Cosmetics SA

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Step 3 Confirmation

Summary of your
complete order.
Always Check!

VIP Order
Single Order
For Personal
For 1 downline

Team Order
7 Steps

Note:
Product Offers, High
discount product do not
come as a pop up

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Copyright 2014 by Oriflame Cosmetics SA

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VIP Order - Single

VIP Order - Single

If consultant want to
order themselves then
they have to enter own
consultant number.
If consultant want to
order for their downline,
they have to enter their
downline consultant
number.
Follow the same
procedure as Quick
Order

VIP Order
Single Order
For Personal
For 1 downline

Team Order
7 Steps

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Copyright 2014 by Oriflame Cosmetics SA

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Team Order - 7Steps

1. Add a team leader
consultant number
2. Select delivery option for
full team order
3. Place orders for the group
a)
b)
c)

Go back and enter

consultant number
Choose products in
shopping bag
Confirm downline order

4. Add more downline orders,

repeat same procedure
5. Place Team leader order
6. Confirm Team leader order
7. Confirm full order
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Copyright 2014 by Oriflame Cosmetics SA

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Team Order How to find

Team Order How to find

Step 1: Add team leader number

Here consultant
have to add the
team leader number
and click Create
Note: Team leader has to select the delivery option in his/her order in starting
before placing the downline orders.
Team leader has to click Confirm And Order in his/her order in the end after
placing the orders of their downline.

Step 2: Select delivery option for full team order

Consultant has to
select the Delivery
options

Consultant has to
click on Back to
team order to Add
downline orders.

Step 3a: Place orders for the group by adding

consultant number

This is the page where

consultants will get all
the details of the order.
Now you have to enter
your downline
consultant number on
Consultant field and
click on Add Order

Step 3b: Choose products in shopping bag

Add products for downline

Click Create New Order

Step 3c. Confirm Downline order

Consultant cannot
select/edit the
delivery option on
downline order

Click Confirm and

Order to finalise the
dowline order

Step 4. Add more downline orders, repeat same

procedure

Add another downline

consultant number & follow
the same procedure which
was followed for first
downline order in this order
If you dont have
any other downline
consultant order,
click on the team
leader order
number

Step 5. Place Team leader order

Click Add/Edit Your Order

to add team leader
products.

Step 5. Place Team leader order

Add products for leader

Click Create New Order

Step 6. Confirm Team leader order

Team leader already selected the

Delivery option in the initial stage
of order. If you change the
Delivery option at this stage, the
stock availability will change for
your downline orders and some
products may go out of stock.

Click Confirm And

Order to proceed

Step 6. Confirm Team leader order

This is the complete

summary of team leader
order.
Consultant have to click
on Back to team order
to go on team order
page.

Step 7. Confirm full order

This is the page where consultants will get all the details
of the order.
Consultant has to click Finalize to complete the team
order.

Agenda

Why Online Ordering

Log in + Password
Make a Quick Order
VIP Ordering
Team Ordering
Registering a New
Consultant
Important Tips

43

Registering a Consultant

Simple form to fill the consultant details

Minimum details required
Order directly after signing up, Start Recruiting after completing other
details\Basic information.
Option to invite prospects to join under you, Personal details of the prospect
can also be saved for future reference.
http://in.oriflame.com/consultants/start-page.jhtml

Registering a Consultant

You can fill in the

New Consultants
Information and
then click on
Register button

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Copyright 2014 by Oriflame Cosmetics SA

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Invite Consultants to your Network

You can fill in the

Prospects
Information and can
also send invitation
to prospects through
E-mail which is an
Additional Feature

Agenda

Why Online Ordering

Log in + Password
Make a Quick Order
VIP Ordering
Team Ordering
Registering a New
Consultant
Important Tips

47

Handling & Delivery Charges

SERVICE POINT
SPO/Immediate <1250
SPO/Immediate >1250
COD <1700
COD >1700
COD Team <3000
COD Team >3000

CHARGES
Rs 35
Rs 0
Rs 70
Rs 0
Rs 70
Rs 0

Courier Individual within city <1700 Rs 70

02/19/15

Courier Individual within city>1700

Rs 0

Courier team within city <3000

Rs 70

Courier team within city >3000

Courier Individual <3000
Courier Individual >3000
Courier Team<6000
Courier Team>6000

Rs 0
Rs 80
Rs 0
Rs 80
Rs 0

Copyright 2014 by Oriflame Cosmetics SA

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Things to Remember
WHERE TO FIND

LOOKING FOR..

SECTION

Regular order, Products that can be taken in advance

after 15th on doing Business Class, Flyer orders
Welcome program gifts

Main order section

Welcome ProgrammeSection

Product to be taken at 50%

Business class Section

Reactivation, Productivity, activity offer gifts (if not

being dropped automatically)

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Copyright 2014 by Oriflame Cosmetics SA

Special Section

49

Things to Remember
NEGATION POLICY as of Aug 14
DAY OF THE MONTH

NEGATION
CHARGES

First 26/27 days of

the month
Last 4 days of the
month

Rs 200
Rs 500

Negation Policy:
In case of order cancellation,
for invoice generated on
specific days of the month

CLAIM POLICY
SERVICE POINT

CLAIM POLICY

Immediate

Same day

COD/ Courier/SPO

1 month from date of

invoice

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Claim Policy:
In case of order returns due
to damage etc. It is specific
to service points

Copyright 2014 by Oriflame Cosmetics SA

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