Logistics Questionnaire

Nederland Distributieland
Holland International Distribution Council
Rntgenlaan 11
2719 DX ZOETERMEER
P.O. Box 660
2700 AR ZOETERMEER
The Netherlands
T: +3179-343 8110
F: +3179-347 9217
info@hidc.nl
www.hidc.nl

NDL/HIDC (2008)

NDL/HIDC: matchmaker for logistics in Europe

NDL/HIDC (Holland International Distribution Council) acts as a matchmaker for
logistics in Europe. We are a private, non-profit independent organization
representing 400 companies in the Dutch logistics industry.
All of our advisory services are:
free of charge
totally confidential
without any obligation
What we do:
NDL/HIDC serves as the ideal matchmaker to find the right service provider for
logistics in Europe.
Based on independent research, NDL/HIDC advises industry, government, politicians,
and the media on the economic importance of logistics and on the Netherlands as an
attractive location.
NDL/HIDC is a platform where representatives from the Dutch logistics industry meet
to exchange knowledge and views about logistics and supply chain management.
In short, NDL/HIDCs matchmaking process consists of three steps:
1. Advice on European supply chain structures and assistance in defining logistics
requirements.
2. Neutral advice on logistics partner selection.
3. Fact-finding trip in the Netherlands to meet potential partners.
4. Assistance with every step now and in the future.
All information provided in the NDL/HIDC Logistics Questionnaire remains confidential.

NDL/HIDC (2008)

Explanation of dimensions used in the questionnaire

Guide to metric conversions
Size:
1 inch
1 foot
1 yard

= 2.54 centimeters
= 30.88 centimeters
= 91.44 centimeters

1 centimeter
1 centimeter
1 centimeter

= 0.3997 inch
= 0.0328 foot
= 0.0109 yard

1 meter
1 meter
1 meter

= 39.97 inch
= 3.28 feet
= 1.09 yard

Weight:
1 pound (lb)
1 ton
1 kilogram (kgs)

= 0.4536 kilograms (kgs)

= 1000 kilograms
= 2.205 pounds (lbs)

Measure:
1
1
1
1

sq
sq
sq
sq

centimeter
meter (m)
inch
foot

1
1
1
1

cubic
cubic
cubic
cubic

inch
foot
centimeter
meter (m)

=
=
=
=

0.155 sq inch
10.764 sq feet
6.452 sq centimeters
0.0929 sq meter

=
=
=
=

16.387 cubic centimeters

0.0283 cubic meters
0.061 cubic inch
35.311 cubic feet

NDL/HIDC (2008)

1. Company information
1.a

Company address
Company name
Address
City
Postal code
State
Country
Telephone number
Fax number
Internet Address

1.b

Organization group name

Name

1.c

Contact Person
Surname
First name
Mr. / Mrs. / Ms.
Job titles
E-mail address
Direct telephone
number
Mobile number
Direct fax number

1.d

Does your company want to remain anonymous?1

Yes

No

1
When making a selection of logistics service providers, NDL/HIDC always checks if these companies are interested
in the business and if they have space available. Generally, this is done on a confidential basis, without mentioning
the name of your company.

NDL/HIDC (2008)

2. Project information

2.a

2.b

What is your companys strategic intent for setting up or restructuring

your European supply chain and what are your companys plans for the
European market?

Your current business set-up in Europe

Do you already sell your products in Europe?
Yes
Do you have a legal entity in Europe?
Yes
What are the characteristics of your European sales channel?
(e.g. sales agents, stock keeping distributors, own sales force)

No
No

What are the characteristics of your European clients?

(e.g. OEM, distributor, retail organization, end-user)
Under what conditions do you presently ship to your European customers?
(e.g. F.O.B, Ex works, C.I.F, DDP, DDU)
What are the production locations of your company?
What are the current stocking locations of your company?
How much growth do you foresee in the coming five years in your European
business? (In terms of turnover and in terms of volumes)
Which other relevant developments do you foresee in the near future that might
impact your European supply chain? (e.g. new product launches, new markets,
new production or sourcing locations, etc.)

2.c

Logistics partners
Do you currently work with logistics service providers whose
services you would like to use in Europe as well?
If so, please state their names
Are you already in contact with logistics service providers in
the Netherlands or in other European countries?
If so, please state their names

Yes

No

Yes

No

NDL/HIDC (2008)

2.d

Which of the following logistics services do you want to outsource to a

logistics service provider?
Ocean freight forwarding; Consolidation services (LCL)
Yes
No
Ocean freight forwarding; Full container loads (FCL)
Yes
No
Air freight forwarding
Yes
No
Warehousing
Yes
No
Cross docking
Yes
No
Value adding logistics (e.g. labeling, packaging, etc.)
Yes
No
Value adding services (e.g. order management, customer /
Yes
No
financial services)
Transportation of full loads
Yes
No
Transportation of part loads
Yes
No
Parcel distribution
Yes
No
Returns management
Yes
No
Other, (Please describe)

2.e

Can you give an indication of the time frame of the project?

NDL/HIDC (2008)

3. Product information
3.a

Brief description of your products

Please attach product list or pictures if possible

3.b

Product value
Average price
Price range

3.c

Euro
Min.:

Euro

Max.:
Euro

Number of SKUs2 (number of different items/articles produced by your

company)

3.d

Can any of the goods be classified as hazardous?

If so, please add Material Safety Data sheet (MSD-sheet)

Yes

No

3.e

Can any of the goods be classified as perishable?

If so, please indicate the products average shelf life?

Yes

No

3.f

Product packing
Please describe how your products are packed. (e.g. in carton boxes, in big bags,
in drums, etc.)
Please describe the different packing units. (e.g. x pieces per carton, y cartons per
pallet)
Average weight per carton
Average volume per pallet
Type of pallet

kgs
m
Euro / Block / Other

3.g

What is the import duty rate on your product?

If you do not know, please provide the UN code

3.h

Do you use bar-code identification on your products?

Yes

No

If so, please give the type of bar-code used

2
SKU = Stock Keeping Unit. Each different item is stored at a different location in the warehouse. Example: t-shirts
with different colors and sizes are stored and handled separately.

NDL/HIDC (2008)

For the following questions please make an estimation of the planned operation in
Europe
4. Inbound transportation and receiving (from production to warehouse in The
Netherlands)
4.a

4.b

Number of inbound shipments per year

Country and city of
20
40
origin
Container Container
1.
2.
3.
4.

LCL3
shipments

Air
shipments

Other,

Average quantity per inbound shipment

Are the products palletized at origin?

Yes

No

Number of pallets
Number of cartons
Number of SKUs
Average value

Euro

Average weight
4.c

kgs

Is special handling equipment required?

If so, please specify

Yes

No

If the quantity of your inbound shipment is not sufficient to fill a complete container, you may use LCL (Less than
Container Load) shipments or groupage service
7

NDL/HIDC (2008)

5. Warehousing

5.a

5.b

5.c

What % of the total annual volume is passing through the European

warehouse?
(Versus going directly from factory to client.)

Expected average on stock in the warehouse

Average number of products
Average number of SKUs
Average product value
Turnover rate of stock

Times per year

How much warehousing space do you need?

Total warehousing space required

Floor storage

Pallet racking

Pallet locations

Shelf storage

Bin Storage

Other,

5.d

Are there any special storage requirements (e.g.

temperature controlled, high security, etc.)
If so, please specify

5.e

Is bonded warehouse4 required?

5.f

Opening hours warehouse

Weekday service
Weekend service
Evening shift
Night shift

5.g

Yes

Are value adding activities required (e.g. assembly,

packing, labeling, customization)
If so, please specify

The storage of goods under the supervision of Dutch Customs

8

Yes

No

No

Do not know

Yes
Yes
Yes
Yes

No
No
No
No

Yes

No

NDL/HIDC (2008)

6. Order handling
6.a

6.b

Order quantities
Average number of orders per month
Average number of order lines per
order
What is the standard picking unit
Average order size (in number of
pallet/boxes or pieces)

Pallet / Box / Piece

In which way will the orders be received in the warehouse?

Mail

Yes

No

Telephone

Yes

No

Fax

Yes

No

E-mail

Yes

No

Electronic Data Interchange (EDI)

Yes

No

6.c

Are there seasonal influences in the order pattern

If so, please specify

Yes

No

6.d

Do you expect to have rush orders

If so, please specify

Yes

No

NDL/HIDC (2008)

7. Outbound transportation

7.a

7.b

Number of outbound shipments per month (from warehouse in The

Netherlands to customers)
Average size per
Percentage of Number of
shipment
Country and city of total
shipments
(in pallets, cartons or
destination
outbound
per month
kgs)
1.

2.

3.

4.

Normal delivery lead time (from order

entry until delivery)

days

7.c

Do you expect express shipments

If so, please specify as percentage of total outbound volume

7.d

Type of delivery addresses

Home address
Retail address
Whole sale/industry address

Yes
Yes
Yes

Yes

No
No
No

% of total
%
%
%

7.e

Do you have preference for a mode of transport?

If so, please specify

7.f

Are transport related value adding activities required?

Yes
No
If so, please specify (e.g. removal of old material, unpacking, installation)

10

Yes

No

No

NDL/HIDC (2008)

8. Additional information

8.a

Are special administration/finance related value

adding services required?
Yes
No
If yes, specify the activities (e.g. fiscal representation, customer invoicing,
inventory management, customer services, etc.)

8.b

Are special IT-related services required?

Yes
No
If yes, specify (e.g. bar-code driven operation, tracking and tracing, real-time
access to warehouse management system, etc.)

8.c

Is certification required?
Yes
No
If yes, could you specify the processes which need to be certified and which
certification is required (ISO 9000, GMP, TAPA, dangerous goods)?

8.d

Is office space required

If so, please specify the required number of m

8.e

Is reverse logistics?
Yes
No
If so, please specify the number of occurrences, and a description of the services

8.f

8.g

Yes

Do you prefer a specific geographic location in the

Netherlands?
Yes
If so, please state the preference and the reason for this preference

No

No

Are there any additional remarks that might be helpful for understanding
your specific logistics requirements?

11