IT Employee Skills Matrix

INSTRUCTIONS

MDE_IT Employee Skills Matrix.xls

Description: The IT Employee Skills Matrix is a spreadsheet that you can use to quickly assess the
skills you have in your IT organization. You can use a format like this to get as detailed as you want. The
list of skills that I have included on the spreadsheet are typical of what you need in an IT organization to be
successful. For every department within the IT organization, the manager will want to be more specific.
For example, the IT Infrastructure Manager may want to include certain certifications. You can use a tool like
this to maintain an inventory of skills by resource.
You can use this same format to define the skills that you need in your organization. In fact, you can use
the spreadsheet to define your needs in the first row and it gives you an easy way to see what you need
versus what you have.
Instructions:
Step 1

Step 2

Step 3

Step 4

List the skills you need to operate your IT department successfully in the heading
sections for each column. If you like, you can group them into logical groups. You can
also be as specific as you feel necessary to help you monitor and evaluate the
skills of your team.
You can use the first row to define the quantity of each skill set that you feel is needed
for your department. For example, assume you manage the R&D effort of a company
and you have three separate application organizations. You might list a need for
three managers, one for each of the software application groups.
List each employee and his/her responsibility in the respective columns. I like to list
employees in groups, or teams. It makes it easier to see what you have in a specific
area of expertise such as looking at your programmers as a group. Another thing
that is beneficial is to leave a couple of rows blank so you can insert new employees
when they are added to your group. You can also fill in the skill sets for a "New
Employee" that helps you fill in gaps or add skill depth in identified areas when you
hire new employees.
Work through each employee and identify the level of skill (from 1 to 3) for each skill.

Final Comments: You have an opportunity to improve your team every time you hire a new
employee. Having quantifiable insight into what you have can help you target the
skills you need to be a stronger organization. Priority one should be to fill skill gaps
that are critical to your operation. Priority two should be to add additional depth in
positions that are critical and that you need backup in. Priority three is to add
needed, but non-critical skills.

Communication
Project Mgmt.
Industry Knowledge
Business Analysis
Application Design
Programming
Implementation
Training
Documentation
Help Desk
Network Admin.
Telecom
PC / Desk Top
Servers
Internet/Intranet
Computer Operation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Client Service

Name
Leadership/Supervisor

IT skills needed
Management

MDE Enterprises, Inc.

IT Employee Skills Matrix

MDE_Employee Skills Matrix.xls

TOTAL

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

GAP

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Responsibility
not applicable

Administrative
Web Applications
Citrix

0
0
0

0
0
0