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IMPROVEMENT
PLANNING
GUIDESCHOOL
IMPROVEMENT
PLANNING GUIDE
TABLE OF CONTENTS
GLOSSARY OF ACRONYMS
23
INTRODUCTION AND OVERVIEW OF THE SIP PROCESS
PREPARATORY ACTIVITIES
SESSION 1: OPENING AND ORIENTATION ON THE DEPED VISION
MISSION STATEMENT AND CORE VALUES
SESSION 2: ESTABLISHING THE SITUATION OF CHILDREN AND SETTING
RESULTS-BASED OBJECTIVES AND TARGETS
SESSION 3: ENVIRONMENTAL SCANNING EXTERNAL ANALYSIS
SESSION 4: ENVIRONMENTAL SCANNING INTERNAL ANALYSIS
SESSION 5: FORMULATING STRATEGIES
SESSION 6: PREPARING THE ACTION PLAN
SESSION 7: CLOSING SESSION
POST-WORKSHOP: WRITING THE SIP
ANNEXES
1- Sample SIP Planning Workshop Program of Activities
2- Roles and Responsibilities of the School-Community Planning
Team Members
3-A School-Community Data Template (Elementary)
3-B School-Community Data Template (Secondary)
4-A Guide for the Focus Group Discussion with Parents
4-B Guide for the Focus Group Discussion with Pupils
34
56
76
10
17
22
287
313
0
342
353
GLOSSARY OF
ACRONYMS
BERC
CCT
DepED
DRRMC
EFA
FGD
LGU
LSB
MDG
MOOE
NAT
NCBTS
OSC
PDP
SIP
SBM
SPT
SWOT
VMV
INTRODUCTION
AND OVERVIEW
OF THE SIP PROCESS
Introduction
The institutionalization of School-Based Management (SBM)
through R.A. 9155, the Governance of Basic Education Act in
20011, led TO the formulation of School Improvement Plan
(SIP), which serves as a mechanism to support SBM implementation at the school level. By law, all
schools are mandated to prepare the said plan with the ultimate objective of achieving the desired
educational outcomes through the enhancement of curriculum delivery - by competent, committed,
and caring teachers; by creating a safe and nurturing environment for learning; and by increasing the
stakeholders participation in the entire school improvement process.
SIP was envisioned to help school heads, teachers, parents, and other stakeholders in the school
community participate in a continuous improvement process by identifying potential barriers to
improvement and thereby finding ways to move the school from where it is now to a condition in
which pupils/students can achieve their highest potential. The process primarily requires constant
analysis of childrens needs and how the school and community stakeholders can address these needs.
The SIP shall be anchored on the DepED vision, mission and core values.
The SIP shall be results-based, child and learner-centered.
The planning process shall be participatory, engaging the various
stakeholders in the processes of dialogues and consensus-building.
SIP as the Final Output. The final output of the planning process is the SIP to be submitted to the
Division Superintendent. It shall be prepared according to the following outline:
I.
II.
III.
IV.
V.
VI.
Planning Process. The school-community planning process consists of three (3) phases as follows:
1.
Preparatory phase This involves convening of the School-Community Planning Team and
data gathering, including the conduct of focused group discussions with parents and other
stakeholders as necessary.
2.
Conduct of the SIP planning workshop This is to done within a duration of three (3) days
and consists of the following sessions:
Opening and orientation on the DepED vision, mission and core values
Establishing the situation of children/learners and setting the objectives and targets
Environmental scanning, which includes external and internal analysis
Formulating strategies
Preparing the Action Plan
Closing session
The succeeding sections will guide the planning team on how to conduct the abovementioned sessions.
PREPARATORY
ACTIVITIES
School head
1 parent representative
1 student representative
1 teacher representative
1 community member
1 barangay official
1 member of the Disaster Risk Reduction Management Committee (DRRMC)
During the organizational meeting.
NOTE: Refer to the Introduction to this Guide for the first 4 items above.
Refer to Annex 2 for the roles and responsibilities of the Team members.
3.
Get the participants to (a) agree on the next steps and corresponding schedules, particularly
the conduct of the focused group discussion with parents and the SIP planning workshop; and
(b) to commit to actively participate in all the planning activities.
2.
Get a copy of the Government School Profile and other school forms accomplished by every
school at the beginning and end of the school year.
3.
Fill up the School-Community Data Template [Annex 3] using available data. Request
concerned Team members and LGU offices for information on the social, economic, political
and environmental condition of the community. It is most important that the Team obtain
data on the total population of children in the community by age group, particularly:
3-4 years old, 5 years old, 6-11, 12-15, and 16-17.
4.
5.
6.
.
Conduct a focus group discussion (FGD) with parents and pupils to gather household-based
information on childrens situation and learning context. [See Annex 4-A and 4-B for the
guide on how to do the FGD.]
SESSION 1:
OPENING AND
ORIENTATION ON THE
DEPED VISION,
MISSION AND CORE
VALUES, AND KEY
OUTCOMES
Time allotment
1 hour
Activities
Activity 1: Opening
1.
2.
State/ask:
A good plan is anchored on a clear vision, aspiration or dream that we want to
achieve. What is our vision/aspiration/dream concerning our childrens education?
2.
3.
4.
5.
Present the parents vision/aspirations as discussed during the FGD with parents.
Present the pupils vision/aspirations as discussed during the FGD with pupils.
Ask the LGU representative, community member, and the DRRMC to share their vision/aspirations.
Synthesize the inputs. Highlight the common points.
Activity 3: Presentation of the DepED Vision, Mission and Core Values Statement
1.
Present the DepED Vision, Mission and core Values (VMV) statement. Discuss how it aligns or
resonates with the vision/aspirations shared by the Team members.
Vision
We dream of Filipinos who passionately love their country and
whose values and competencies and values enable them to realize
their full potential and contribute meaningfully to building the
nation.
As a learner-centered public institution, the Department of
Education continuously improves itself to better serve its
stakeholders.
Mission
To protect and promote the right of every Filipino to quality,
equitable, culture-based and completed basic education where:
o
o
o
State:
The SIP will revolve around three key outcomes or results that we want to
achieve in order to realize or bring us closer to our vision. These 3
outcomes are access, quality and governance.
2.
3.
4.
Quality means that every child is learning with mastery and is able
to imbibe the core values of Mmaka-Diyos, Mmaka-kalikasan,
Mmakatao at Mmakabansa.
Ask the Team members if they have any question on these concepts and respond
accordingly.
Our shared vision, particularly the DepED vision, mission and core values
statement, as well as the key outcomes of access, quality and governance
will be our basic guide or lens in the formulation of the SIP.
In the next session, we will be analyzing the situation of our children using
this lens.
10
SESSION 2:
ESTABLISHING THE
PRESENT SITUATION OF
CHILDREN/LEARNERS
AND SETTING
OBJECTIVES AND
TARGETS
Time allotment
2 hours
Activities
Activity 1: Situational Analysis and Objective/Target Setting: Access
1.
Explain the objective and expected output of the session as indicated above. State: First,
we will be looking at the current situation of our children and learners in terms of access,
and set corresponding objectives and targets.
2.
Recall the definition of access as presented in the preceding session. [See page 10.]
3.
No.
No.
No.
No.
No.
No.
No.
No.
No.
11
Situational analysis
4.
Analyze the data on the above for the last three school years. Pay attention to data by age group,
gender and grade level.
Guide questions
4.1 What is the prevailing trend for each of the abovementioned variable?
[Possible responses:
Increasing.
Decreasing.
Constantly high.
Constantly low. ]
4.2 Do you see distinct trends by gender? By grade level?
4.3 What are the three most important reasons cited: a) why children are not in school,
and b) why there are dropouts? Explain that in the succeeding sessions, the Team
will look more deeply on the factors affecting childrens education.
Objective setting
5.
6.
Write the stated general objective on access on the board. Explain that this should be
broken down into specific objectives.
7.
No.
No.
No.
No.
No.
No.
No.
No.
No.
12
No. and % of children (5, 6-11, and 12-17 year olds) not in
school or OSC
No. and % pupils/students with below 90% attendance in class
No. of dropouts, and the dropout rate
No. of malnourished pupils/students
No. of pupils/students with other health problems
No. of pupils/students who are victims of or vulnerable to child
abuse, discrimination, child labor, exclusion
Target setting
8.
9.
(1)
SPECIFIC OBJECTIVES: ACCESS
13
(2)
FROM
(Baseline
)
(3) TO (Target)
SY 1
SY 2
SY 3
10.1 On column (1), write the agreed specific objectives for access -- one
objective per row.
10.2
On column (2), write the corresponding current-year value
corresponding to each specific objective as determined in Activity 1 no.4
above.
10.3
For column (3), agree on the targets for school year (SY) 1, SY 2, and
SY 3 consistent with the direction of the corresponding specific objectives.
IMPORTANT: By the end of SY 3, the school should have achieved the following
targets implied by the shared vision, particularly the DepED vision. In other
words, these should be the targets for SY 3:
o
o
o
o
o
o
o
o
o
o
o
11. After filling up the abovementioned table, secure the Teams concurrence/affirmation by asking
them the following:
State: We have analysed the current situation of children in terms of access, and have set the
general and specific objectives and corresponding targets for this key outcome. We will now do the
same for Quality.
Situational analysis
14
which is the extent to which our children have imbibed the core values of
Maka-Diyos, Maka-kalikasan, Makatao at Makabansa.
4.
Analyze the data on the abovementioned variables. Pay attention to data by age group, gender
and grade level.
Guide questions
a. What is the prevailing trend for each of the abovementioned variable?
[Possible responses:
Increasing.
Decreasing.
Constantly high.
Constantly low. ]
b.
5.
Present the results of the FGDs, particularly on the extent to which the children have
imbibed the core values of Maka-Diyos, Makak-Kalikasan, Makatao at Makabansa.
Objective setting
12. Set the general objective on quality.
Guide question. Based on the trends, what should we generally aim for in terms of the
quality to education?
[Two possible answers:
To improve (or strengthen) the quality of education This is the suggested
general objective on quality if information show that (a) there are
pupils/students who are non-readers or at frustration level, (b) not performing
well in terms of NAT scores, and/or (c) the children have not adequately
imbibed the core values.
OR
To maintain high level of access to education This is the suggested general
objective on access if information show that (a) all or almost all pupils/students
are proficient in reading, (b) performing well in terms of NAT scores, and (c)
the children have adequately imbibed the core values.
13. Write the stated general objective on quality on the board. Explain that this should be
broken down into specific objectives.
14. Set the specific objectives on quality.
Guide question. Based on the observed trends, what should we aim for in terms of the
following variables:
o
o
o
o
No.
No.
No.
No.
of
of
of
of
15
Our aims is to increase the number of pupils/students with Mastery level based
on NAT scores or maintain it at 100%, whichever is applicable.
We also aim that all children imbibe and apply the core values
Target setting
15. Post the following table on the board:
(1)
SPECIFIC OBJECTIVES: QUALITY
(2)
FROM
(Baseline
)
(3) TO (Target)
SY 1
SY 2
SY 3
No.
No.
No.
No.
of
of
of
of
17. After filling up the abovementioned table, secure the Teams concurrence/affirmation by asking
them the following:
16
2.
Discuss the implication of the current situation of children and learners, as well as the objectives
and targets set on access and quality, in terms of the governance of the educational system.
Guide questions
What does the current situation of children and learners in terms of access
and quality suggest about the state or quality of governance of childrens
education in the community? Ask the Team to explain their responses.
[Possible answers: Poor access and quality suggest poor or ineffective
governance. ]
What should be our general objective on governance, consistent with our
access and quality objectives?
[Possible answer: To strengthen governance]
Post the response using the template below:
(1)
SPECIFIC OBJECTIVES
GOVERNANCE
(2)
(3) TO (Target)
FROM
GENERAL OBJECTIVE: SY 1
SY 2
SY 3
(Baseline)
SPECIFIC OBJECTIVES:
1.
2.
17
3.
Explain that the Team will look in greater detail on the extent of governance of the education
system in the succeeding sessions on External and Internal Analysis.
4.
5.
The column on targets for governance in the matrix above need NOT be done during the
present session. The target setting will be done after the external and internal analysis. The
table above will be revisited then.
a.
18
SESSION 3:
ENVIRONMENTAL
SCANNING
EXTERNAL ANALYSIS
Time allotment
2 hours
Activities
Activity 1: Introducing External Analysis
1.
State the objective and expected output of the session. Emphasize the following:
In reality, we will be encountering several factors that will either help us or hinder/prevent
us from achieving our set objectives and targets. We need to know what these factors are
and how they operate and affect childrens education to enable us to formulate ways to
successfully achieve our objectives and targets.
Some of these factors are based and operate within the school while others are based and
operate outside the school, particularly in families, local government units, in the
economy, and the community in general. In this session, we will discuss the non-schoolbased or external factors those that are based and operate outside the school.
In this session, we will specifically discuss five (5) types of external factors. These are:
o
o
o
o
o
We will define and look at these types of factors one by one during the session.
What effect will the factor bring about that will help a child to enrol
in school, attend class regularly, perform well and complete
schooling? We will call this effect as Opportunity.
What effect will the factor bring about that will prevent or delay a
childs enrolment, regular attendance, performance and completion
of schooling? We will call this effect as Threat.
19
A factor may bring about an opportunity or threat or both. It also interacts with other
factors, and this interaction will either reinforce or weaken its effects on a childs
education.
Ask the Team for specific examples not included in the above.
DATA
OPPORTUNITY
THREAT
4.
Give each member of the team a set of twelve (12) met cards as follows: 3 BLUE card; 3 GREEN;
3 YELLOW; and 3 PINK, and a pentel pen.
5.
20
On the PINK card, write down the threat, if any, arising from the identified
factor and given data, which hinder or adversely affect childrens
education. (one card per threat)
6.
7.
8.
Ask the Team for specific examples not included in the above.
10. Do Procedure nos. 3-7 in Activity 1 above.
Emphasize the LGUs roles and responsibilities on childrens education, how these are actually
carried out, and identify the important opportunities and threats posed by the policies, systems,
programs and operations of the LGU particularly the barangay and the municipal LGUs.
11. Close the activity by summarizing the final output.
Activity 3: Analyzing Economic Factors
12. Define and describe economic factors, as follows:
Economic factors are those elements that define or influence the
economic level or status and growth of the community and how goods
and services are produced, distributed and consumed in the
community. [Emphasize that education is one of these goods and
services.]
Such elements include, but not limited to the following:
21
o
o
o
o
Ask the Team for specific examples not included in the above.
13. Do Procedure nos. 3-7 in Activity 1 above.
14. Close the activity by summarizing the final output.
Activity 4: Analyzing Ecological or Environmental Factors
15. Define and describe ecological or environmental factors, as follows:
Ecological or environmental factors are those elements that define the
natural resource-based capacity of the community to sustain its
population as well as the communitys adaptability or resilience to
natural disasters and climate change.
Such elements include, but not limited to the following:
o
o
o
Ask the Team for specific examples not included in the above.
16. Do Procedure nos. 3-7 in Activity 1 above.
17. Close the activity by summarizing the final output.
Activity 5: Analyzing Technological Factors
18. Define and describe technological factors, as follows:
Technological factors are those elements that define or influence the
communitys methods of production, communication and transport.
Such elements include, but not limited to the following:
o
o
o
Availability of electricity/power
Digital technology and internet connectivity
Indigenous technologies
Ask the Team for specific examples not included in the above.
22
Make a recap of what was done and the outputs of the group during the session. Emphasize the
following:
Shared governance
stakeholders, notably
collaborate in taking
promote and advance
threats to education.
23
SESSION 4:
ENVIRONMENTAL
SCANNING INTERNAL ANALYSIS
Time allotment
2 hours
Activities
Activity 1: Introducing Internal Analysis
1.
State the objective and expected output of the session. Emphasize the following:
2.
Construct the following template on a Manila paper and post it on the board.
(1)
FACTOR
(2)
STRENGTH
24
(3)
WEAKNESS
4.
Use the template mentioned in step no. 23 above to analyse the factor.
Guide in filling up the template
4.1 Under Column (1), write Physical infrastructure. Write also the specific items as indicated
above.
4.2 Under Columns (2) and (3), state in what ways the is school is strong or weak in relation
to the factor respectively.
Guide questions
Do we have sufficient number or size of the physical facilities relative to the school
population? Analyze the following ratios by grade level: (a) pupil-classroom ratio, (b)
pupil-seat ratio, (c) pupil-toilet ratio.
o
If yes, indicate Adequate under the Strength column.
o
If no, say is Inadequate or lacking, whichever is
applicable, under the Weakness column. Indicate the quantity
of facilities needed.
Indicate the pertinent ratios (such as classroom-pupil ratio).
o
o
Is the facility of good quality or, in other words, at par with standards, functional and
promotes a child-friendly, gender-sensitive, safe and motivating environment as the
Vision requires?
If yes, indicate Good quality under the Strength column.
Give specific descriptions.
If no, indicate Poor quality under the Weakness column.
Give specific descriptions or state the problems observed.
Example: Needing repair, unsafe, etc.
25
Use the template mentioned in step no. 23 above to analyse the factor.
Guide in filling up the template
5.1 Under Column (1), write Teachers
5.2 Under Columns (2) and (3), state in what ways the is school is strong or weak in relation
to the factor respectively.
Guide questions
Do we have sufficient number of teachers relative to the school population? Analyze
the pupil-teacher ratio by grade level.
o
If yes, indicate Adequate under the Strength column.
o
If no, say is Inadequate or lacking under the Weakness
column. Indicate the number of teachers needed.
o
Indicate the teacher-pupil ratio.
o
o
Are the teachers of good quality, meaning they meet the desired competencies
based on NCBTS? in terms of the following criteria: a) mastery of subject, and b)
appropriateness of teaching style/approaches?
If yes, indicate Good quality under the Strength column.
Give specific descriptions.
If no, indicate Poor quality under the Weakness column.
Give specific descriptions or state the problems observed.
Indicate the top three (3) training needs of teachers as
indicated in the data template.
Use the template mentioned in step no. 23 above to analyse the factor.
26
Guide questions
Do we have sufficient number of textbooks/learning materials relative to the school
population? Analyze the textbook-pupil ratio.
o
If yes, indicate Adequate under the Strength column.
o
If no, say is Inadequate or lacking under the Weakness
column.
o
Indicate the number of textbooks needed. textbook-pupil
ratio.
o
o
Use the template mentioned in step no. 23 above to analyse other factors.
Guide in filling up the template
7.1 Under Column (1), write Non-teaching personnel.
7.2 Under Columns (2) and (3), state in what ways the school is strong or weak in relation to
the factor respectively.
Guide questions
Do we have sufficient number of non-teaching personnel relative to the school
population?
o
If yes, indicate Adequate under the Strength column.
o
If no, say is Inadequate or lacking, whichever is
applicable, under the Weakness column. Indicate the no. of
non-teaching personnel needed.
27
o
o
Use the template mentioned in step no. 3 above to analyse other factors.
Guide in filling up the template
8.1 Under Column (1), write Financial Resources.
8.2 Under Columns (2) and (3), state in what ways the school is strong or weak in relation to
the factor respectively.
Guide questions
Do we have sufficient financial resources for the maintenance and operations of the
school?
o
If yes, indicate Adequate under the Strength column.
Indicate also the factors/conditions that ensure sufficiency of
resources such as regular LGU funding support or availability
of foreign grants, if any.
o
If no, indicate Inadequate or lacking under the Weakness
column. Describe the problems faced by the school in
obtaining resources.
Recall/go back to the matrix on Objectives and Targets for governance initially prepared in
Session 2. Complete the matrix as follows:
a) Indicate the corresponding targets for the specific objectives already formulated in
Session 2.
b) Include an additional general objective related to management of school resources.
Example: To improve the resource-pupil ratios or To ensure adequate supply of
school resources.
c) Include specific objectives under the abovementioned additional general objective,
pertaining to the following specific ratios:
o
o
o
o
o
Classroom-pupil ratio
Seat-pupil ratio
Toilet-pupil ratio
Teacher-pupil ratio
Textbook-pupil ratio
28
(2)
FROM
(Baseline)
(3) TO (Target)
SY 1
SY 2
SY 3
Make a recap of what was done and the outputs of the group during the session. Emphasize the
following:
29
SESSION 5:
FORMULATING
STRATEGIES
Time allotment
2 hours
Activities
Preparatory Activity
Instruction to the school head:
1.
Before the session, or even before the start of the SIP workshop, study the following methods of
formulating strategies and solving problems:
2.
Choose the method which you think is most appropriate for the Team to use. You may also choose
other methods that are not in the above list.
State the objective and expected output of the session. Emphasize the following:
Capacity building
Infrastructure development
Communication and advocacy
Networking
Research
In this session, we will be formulating strategies for each of the three (3)
key outcomes: access to, quality and governance of Basic Education.
30
(1)
GENERAL OBJECTIVE
(2)
SPECIFIC
OBJECTIVES
(3)
STRATEGIES
(4)
PROGRAMS/
PROJECTS/
ACTIVITIES
Access
Quality
Governance
Following is an example of how a general objective flows down into a specific activity:
31
32
SESSION 6:
PREPARING THE
ACTION PLAN
an
Action Plan consisting of the strategies,
programs, and projects to be implemented for
each strategy identified in the previous, and the
corresponding activities and resources required
Agreement on how the implementation of the action will be monitored.
Time allotment
2 hours
Activities
Preparing the Action Plan
1.
2.
ACCESS
Key Outcome:
General Objective:
Specific Objective 1:
Strategy 1:
(2)
Program
Components/Key Activities
Program 1
Program 2
33
(3)
Estimated Cost (in
pesos)
Program 3
QUALITY
General Objective:
Specific Objective 1:
Strategy 1:
(2)
Program
Components/Key Activities
(3)
Estimated Cost (in
pesos)
Components/Key Activities
(3)
Estimated Cost (in
pesos)
Program 1
Program 2
Program 3
GOVERNANCE
General Objective:
Specific Objective 1:
Strategy 1:
(2)
Program
Program 1
Program 2
Program 3
34
The final output will be an Action Plan consisting of three (3) sets of the above template:
one for Access, one for Quality and one for Governance.
2.
Use one template per specific objective statement. Refer to the output of Session 2 as well
as Session 4, Activity 7 (for governance) for the general and specific objectives.
3.
4.
For column (1) [Program], Identify at most 3 programs or projects needed to implement
the strategy.
Refer to the output of Session 5. Cull out the programs/projects that are in
the list.
Refer also to the output of Session 4, where existing programs were
identified as strengths. Noting the benefits as well as the
weaknesses/problems experienced in these programs, decide whether to
continue or discontinue implementing a program/project.
Think of new and innovative programs/projects, and/or introduce
improvements or innovations in existing programs/projects.
5.
For column (2) [Components/Key Activities], indicate the components or major activities
to implement the program/project.
6.
For column (3) [Estimated Cost], estimate the total resource requirements (in pesos) of
the program/project for three years which is the duration of the SIP.
Make a recap of what was done and the output of the group.
Highlight the Action Plan that was formulated.
Get the groups concurrence on the output. Address any question/issue/concern/ suggestion that
may be raised.
35
36
SESSION 7:
CLOSING SESSION
1.
4.
After this workshop, we (the school head and some teachers) will write the SIP
document itself, based on the outputs that the Team has produced.
The workshop has served as a good venue for dialogue and consensus-building
in the spirit of shared governance, underlying which is our common vision and
aspiration for our children. Let us continue and strengthen our collaboration
toward ensuring that what we have mapped out together will actually get done
and bring about results.
37
POST- WORKSHOP:
WRITING THE SIP
concerned stakeholders
Monitoring and evaluation of the SIP implementation
Inputting into and enriching the District Situational Analysis/Synthesis to
be prepared by District Supervisors. The latter will serve as basis for
mobilizing resources from Local School Boards (LSB)/Local Government
Units (LGUs).
2. Write the SIP document following the title, outline and corresponding
instructions below:
II.
SPECIFIC OBJECTIVES
Use the outputs in Session 2.
38
TO (Target)
SY 1
SY 2
SY 3
FROM
(Baseline
SPECIFIC OBJECTIVES
SY 1
TO (Target)
SY 2
SY 3
C. QUALITY
General Objective: _Write the General Objective on Access developed in
Session 2.
Specific Objectives and Corresponding Targets:
FROM
(Baseline
)
SPECIFIC OBJECTIVES
TO (Target)
SY 1
SY 2
SY 3
D. GOVERNANCE
General Objective: _Write the General Objective on GovernanceAccess
developed in Session 2.
Specific Objectives and Corresponding Targets:
FROM
(Baseline
)
SPECIFIC OBJECTIVES
TO (Target)
SY 1
SY 2
SY 3
III.
Situational Analysis
A. Situation of Children/Learners Use the outputs of Session 2 to develop
the text.
B. External Analysis Use the outputs of Session 3 to develop the text.
C. Internal Analysis Use the outputs of Session 4 to develop the text.
IV.
39
B. Quality
C. Governance
V.
Action Plan Discuss briefly the Action Plan developed in Session 6. Include the
Action Plan as Attachment or Annex.
VI.
40