Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Introduction
Hello
and
welcome
to
the
2015
itera4on
of
the
Irish
Digital
Outlook.
A?er
a
good
recep4on
last
year,
I
wanted
to
con4nue
the
tradi4on,
so
in
the
next
few
pages,
youll
nd
another
pulse
check
of
the
Irish
digital
sector.
!
But
with
this
outlook,
Ive
chosen
some
of
the
smartest
people
in
the
Irish
digital
sector,
each
of
whom
works
at
the
coalface
of
our
industry.
Ive
asked
them
very
specic,
personal
ques4ons
about
their
own
area,
from
online
journalism
right
across
to
search
engine
op4misa4on,
so
theres
plenty
of
great
insights
in
there
for
2015.
At
the
start
of
the
outlook,
Ive
also
given
some
of
my
own
thoughts
for
the
year.
!
Social
If
2014
was
the
year
that
social
fragmented
and
priva4sed,
2015
is
shaping
up
to
be
the
year
that
bigger
en44es
double
down
on
their
mone4sa4on
eorts.
Irish
marketers
are
nally
coming
around
to
the
fact
that
social
(par4cularly
Facebook,
but
increasingly
other
sites)
should
be
treated
as
a
paid
channel.
!
All
social
sites
have
have
found
it
dicult
to
seWle
on
a
scaleable
revenue
stream
that
oers
real
value
for
adver4sers,
uses
their
mounds
of
data
eec4vely
and
also
doesnt
annoy
users.
But
the
biggest
boys,
TwiWer
and
Facebook
(including
the
WhatsApp
and
Insta
stable)
have
begun
to
court
brands
like
Amazon,
Starbucks
and
McDonalds.
Though
previous
promises
of
Facebook
commerce
le?
many
feeling
hollow,
the
wheel
has
turned.
Direct
buy
now
buWons
are
being
introduced
slowly,
which
will
oer
a
fric4onless,
simplied
buying
experience
to
users,
and
allow
brands
to
embed
their
own
CRM
data
into
the
social
ad
plaborms.
All
of
this
sounds
very
juicy,
but
Id
s4ll
have
some
reserva4ons
over
the
propensity
to
buy
directly
from
a
social
stream.
!
In
the
private
messaging
sphere,
brands
are
saliva4ng
at
the
opportunity
that
WhatsApp
oers
in
par4cular.
Its
likely
well
see
some
enhancement
of
the
branding/adver4sing
poten4al
with
the
service
this
year,
but
given
the
delicate
nature
of
the
data
held
on
the
plaborm,
expect
a
slow,
steady
approach.
Meanwhile,
WeChat
is
one
of
the
most
unheralded,
yet
interes4ng
plaborms
out
there
at
the
moment,
par4cularly
if
youre
doing
business
in
Asia.
It
wouldnt
take
a
huge
push
for
it
to
reach
4pping
point
in
the
Western
world
either.
!
If
I
were
to
be
bold,
I
would
predict
that
Snapchat
will
die
a
slow
death
this
year,
despite,
or
perhaps
because
of,
its
youthful,
cynical
usage
base.
On
the
other
hand,
Vine
is
a
channel
that
I
feel
is
underappreciated
by
Irish
brands,
if
not
for
large
scale
engagement,
but
for
easy
integra4on
into
the
TwiWer
stream.
!
Finally,
and
perhaps
most
importantly,
the
baWle
for
control
is
set
to
ramp
up
between
brands
and
social
channels.
One
of
the
key
trends
of
the
Web
Summit
last
year
was
the
growing
power
of
the
plaborm.
With
Facebook
set
to
further
squeeze
page
owners
in
January,
and
TwiWer
pushing
towards
algorithm
based
content
serving,
marketers
are
star4ng
to
wake
up
to
the
amount
of
control
theyve
ceded.
For
many
brands
and
publishers,
anything
from
30-80%
of
their
trac
will
now
come
from
social,
but
theres
a
hazard
of
being
so
embedded
into
Facebook
and
TwiWer.
Theres
nothing
to
stop
either
plaborm
changing
the
rules
of
the
game.
Currently,
its
a
symbio4c
rela4onship,
but
if
Facebook
or
TwiWers
leverage
becomes
too
high,
its
dangerous
for
brands.
Watch
this
space
very
closely
in
this
new
year.
!
All
hail
our
new
amateur
overlords!
One
of
the
biggest
ongoing
changes
in
the
media
and
video
landscape
revolves
around
the
creator
ecosystem.
Unbeknownst
to
many
over
the
age
of
30,
were
witnessing
a
serious
shi?
in
youth
consump4on
of
media,
fuelled
by
Vine,
Tumblr
and
par4cularly
YouTube.
Talent
and
video
agencies
like
Fullscreen
are
cropping
up,
while
superstars
like
Zoella,
Ask
A
Ninja,
Ale
Deyes,
Hunter
March
and
Irelands
Clisare
are
changing
the
way
we
think
about
celebrity
culture.
For
legacy
media
brands,
as
if
there
wasnt
enough
confusion
and
disrup4on,
the
race
to
create
the
next
big
YouTube
network
is
on.
Already,
Nickelodeon
have
partnered
with
AwesomenessTV,
while
Vice
have
invested
heavily
in
YouTube
with
huge
success
and
Whistle
Sports
have
created
a
millennial
voice
and
des4na4on
for
sport.
Expect
plenty
of
brand/creator
partnerships
in
2015.
!
Staying
in
the
same
space,
the
great
war
of
video
between
Facebook
and
YouTube
is
reaching
its
zenith.
In
August
this
year,
Facebook
video
views
matched
YouTube
views,
thanks
in
part
to
the
Ice
Bucket
Challenge.
While
this
isnt
yet
a
regular
monthly
occurrence,
Facebooks
tweaked
algorithm
greatly
rewards
na4vely
uploaded
video
and
denigrates
YouTube
links,
meaning
a
major
advantage.
For
me,
theres
space
for
both
op4ons,
though
well
likely
see
a
split
in
brand
adver4sing
between
them.
One
incredibly
important
point
to
remember
is
that
what
Facebook
cons4tutes
as
a
view
is
very
dierent
to
YouTube.
On
YouTube,
a
video
view
is
measured
as
a
single
person
choosing
to
watch
the
video.
It's
a
deliberate
ac4on.
On
Facebook,
a
video
view
is
counted
if
a
video
is
in
view
for
an
auto-playing
3
seconds
or
longer.
Also
the
lack
of
a
video
search
op4on
hampers
the
longevity
of
a
single
video
on
the
channel.
Instagram,
Vine
and
par4cularly
TwiWer,
who
are
building
their
own
video
inventory
through
an
upcoming
na4ve
video
player,
all
bring
up
the
considerable
rear
in
this
highly
compe44ve
medium.
!
The
podcast
came
back
into
the
common
consciousness
in
2014,
and
this
year
will
further
cement
its
place
in
our
daily
media
diet.
The
Irish
Times
has
invested
heavily
here
and
is
very
well
placed
to
take
some
ad
dollars
once
media
agencies
coWon
on
to
the
opportunity.
!
2015
will
also
be
the
year
that
the
paywall
nally
comes
to
Irish
media.
For
me,
theres
s4ll
a
fundamental
confusion
from
the
big
newspaper
brands
about
their
digital
strategy,
with
one
daily
in
par4cular
walking
the
dodgy
line
between
a
proposed
paywall
and
Daily
Mail
esque
social
and
clickbait
strategy.
For
me,
paywall
a?er
years
of
freemium
is
a
awed
strategy,
and
Irish
readers
will
need
some
serious
convincing.
The
Farmers
Journal
is
s4ll
the
best
example
of
a
legacy
brand
that
really
gets
its
audience.
I
also
expect
a
big
digital
shi?
from
the
Sunday
Business
Post
this
year,
the
current
site
experience
doesnt
reect
the
excellence
of
the
print
version.
!
Working
within
the
agency
space,
I
cant
help
but
be
struck
at
the
con4nuing
fragmenta4on.
At
an
almost
monthly
rate,
were
seeing
some
of
the
best
people
in
the
agency
industry
strike
out
on
their
own
and
move
into
consultancy
or
startup
work.
New
Irish
brands
like
Wondr,
Agility,
Each
&
Other,
Wolfgang
and
numerous
other
small,
speciality,
bou4que
shops
are
bringing
a
freshness
of
thinking
to
agency
land,
which
some
of
the
bigger
en44es
cant
match.
Smart
big
boys
will
be
looking
closely
at
a
partnership
model,
which
oers
exibility.
The
crea4ve
destruc4on
occurring
currently
at
NixonMcInnes
in
the
UK
could
be
a
blueprint.
!
Of
course,
content
has
been
the
big
story
of
2014,
and
according
to
the
MII,
Irish
marketers
see
it
as
a
con4nuing
growth
area.
While
crap
content
overkill
is
on
the
horizon,
at
the
very
least
brands
are
star4ng
to
understand
that
facilita4on,
conversa4on
and
u4lity
are
far
smarter
traits
to
emphasise
than
interrup4on
in
the
digital
era.
One
of
the
most
interes4ng
moves
of
2014
for
me
was
Intercom
hiring
a
former
Irish
Times
journalist
to
run
their
blog.
As
tradi4onal
journalism
becomes
squeezed,
expect
to
see
more
of
this
sort
of
recruitment.
!
Slowly,
the
industry
here
is
waking
up
to
the
fact
that
digital
display
is,
in
many
cases,
a
box
4cking
exercise.
Ad
blocking,
a
trend
mooted
in
this
outlook
last
year,
grew
nearly
70%
between
June
2013
June
2014,
fake
clicks
are
harming
the
reliability
of
display
and
the
sheer
vastness
of
inventory
are
all
trends
that
are
diminishing
the
importance
of
display.
From
a
media
point
of
view,
the
best
agencies
are
those
which
arent
afraid
to
push
the
boundries
and
try
new
formats,
channels
and
crea4ve.
My
hope
is
that
in
2015
well
con4nue
to
be
awakened
to
the
fact
that
the
focus
of
media
spend
is
no
longer
underpinned
merely
by
reach,
but
by
audience
value,
personalisa4on,
targe4ng
and
deeper
aWen4on
metrics.
The
rst
publisher
to
charge
based
upon
aWen4on
rather
than
clicks
or
impressions
in
Ireland
will
have
a
very
lucra4ve
story
to
tell.
!
Of
course,
it
doesnt
need
to
be
said,
but
mobile
will
con4nue
to
eat
the
web
and
Id
be
very
bullish
that
Apple
Pay
will
at
least
push
the
mobile
payments
debate
forward.
Apples
sheer
power
might
even
make
it
a
major
success.
Time
will
tell.
In
the
tech
industry,
wearable
fa4gue
seems
to
be
setng
in,
but
theres
s4ll
plenty
of
mass
market
share
to
be
gained
by
the
right
product,
again
Apples
brand
may
be
enough
on
its
own
to
ensure
they
win
the
war.
!
Finally,
its
also
heartening
to
see
digital
now
becoming
embedded
into
the
marke4ng
func4on.
For
too
long,
many
of
us
have
worked
in
silos,
away
from
the
main
decision
makers,
but
the
realisa4on
is
that
digital
is
no
longer
a
separate
discipline.
As
corny
as
it
sounds,
digital
is
marke4ng
now,
and
2015
should
see
a
con4nua4on
of
this.
Hapenny eve
Finian Murphy
Finian
is
founder
of
Agility,
and
is
one
of
the
leading
strategic
minds
in
the
country.
@nianmurphy
Truly integrated campaigns, because the work has to get better. Converting 6 sheets or 25x4 press
ads into internet banners is no longer acceptable and the opportunity for truly great use of digital will
be grabbed. I look forward to seeing smart use of video, personalised content, and mashing up of
APIs.
!
!
Ad land is in a real transition as experienced digital thinkers are now at the point where they have
more sway in the boardroom, but agencies and clients might need to be more willing to experiment
with ideas. More importantly, we will continue to see the rise of collaborative work where agencies,
clients and consumers must work together to get the best results.
!
!
We are seeing some developments of legacy media brands - but these changes are too slow.
I admire those organisations who prototype products and develop them if they are successful or kill
them o if not. Media organisations have such potential, but they remain to be quite conservative.
!
!
2014 has been a big year for me - with lots of changes - so hopefully build on these. Agility has
worked with the Web Summit and Other Voices this year, so we look forward to speaking to more
organisations and brands who wish to collaborative on interesting ideas, campaigns and products.
sayhello@thisisagility.com
!
!
!
!
!
Kieran Flanagan
Marke<ng
Director
EMEA
at
Hubspot.
World
renowned
content
marketer
and
search
specialist.
@searchbrat
ON TRENDS FOR 2015
!
I dont think I would give one big trend as digital rarely works like that. I could come out with the
usual hyperbole like SEO is Dead or Content Marketing is the Future but whats happening is a
continuation of marketers becoming more sophisticated with what they do online.
Organic trac is still a critical way for brands to grow their presence online. Activities that increase
your trac from search engines is still an important part of this. People should call it whatever they
want, SEO, content marketing, brand marketing, it doesnt really matter, what matters is the end
result. I see the skills and tactics in this area continuing to evolve, becoming more complex and the
people who excelling at them be well paid for what they do (and deservedly so).
Marketers relationship and use of social will continue to evolve. On platforms like Twitter and
Facebook, its clear marketers are going to have to spend some cash to reach their target audience,
even if its their own audience. The cost of advertising on these platforms is still low compared to
PPC, but increased competition will drive prices up. Finally, I really hope to see lots more digital
businesses being launched in Ireland (not talking about just agencies, just online businesses in
general). There are so many smart online folk working in this country, I love seeing Irish startups
doing cool things.
This is hard, I see so many cool things throughout the year but rarely bookmark them. Maybe I
should. Im going to go with a really recent example of a great piece of content, Googles year in
search. If I went for a social campaign it would be Legos April fools tweet, just because it was funny:
There is a lot of interesting things going on in online advertising. There is a heap of opportunities in
running context driven retargeting campaigns across your funnel. Using paid not to generate new
trac to your site, but using paid to increase the conversion rates across your funnel. There is some
really interesting things going on in that space.
In general, there are a lot of new companies oering context driven marketing to get your content
discovered. Platforms like Outbrain can help brands to get more clicks on their content. Whats
interesting is how much ROI companies are seeing from these activities. Ive seen an variety of
results from companies using content discovery platforms, some good, some bad.
In general online advertising is going to try get as context driven as possible to try improve upon the
metrics a standard display ad would get, weather thats on a desktop, mobile, tablet etc.
Ciaran Walsh
Owner
of
Sweatshop,
a
smart,
forward
thinking
agency
thats
changing
Irelands
media
landscape.
@kowalshki
ON TRENDS FOR 2015
!
I think in a lot of respects it's year zero again for the Irish digital scene (but not in a Pol Pot way).
There has been caution and looking over shoulders to see what other businesses have been doing
and a lot of 'next big thing' gu being sprouted in others. Essentially though, various ideas and
models have been tried and tested now. Those test results are in andI think that next year we'll see
some bold movement from the bigger players with some serious punts being made.
Digital is still a fairly nascent scene here but I'm hoping that the sustainable businesses who have
survived the last five years will now start to flourish. They deserve to.
As regards social, every so often Facebook's death knell has been rung, but once again recently they
showed how they could gazump youtube with Facebook video. It's hard to know what, if anything, will
raise to the heights of Facebook, Twitter, and Instagram, but I've enjoyed using Vine, (Yik) Yak, and
Dubsmash. When you consider the possibilities of something like Yo also, with it's most basic
function, anything is possible in social.
!
!
The paywall (or meter) is coming. That's going to have huge implications.I spoke at an event in the
UCD Innovation centre in October where the head of Irish Times said that for the first time in the
paper's history, digital took the first spot in the agenda for the editorial meeting that morning. The
legacy media outlets look like they are going to go in slightly dierent directions, which is exciting
from the outside but must be incredibly anxious from within. I think a publication like the Irish
Farmers Journal should not be overlooked either. Of all the Irish publications they have grown their
print sales this year while also keenly developing their digital oering.Ultimately, loyalty to brands like
the Indo and the Irish Times will be really tested in 2015.
!
!
I'm almost back in start-up mode having side-stepped Le Cool in 2014 to concentrate on developing
Sweatshop.ie as a digital and creative company. I've had a running start and really just looking to
build on that, to use what I learned since 2001, when I first started working in digital content, to build
a sustainable, long lasting business.I'm looking forward to continuing to work with sites like
Broadsheet.ie and to developing prowlster.com. Weve developed a great network of creatives and
publishers and now I'm looking to create a network of coders and tech people.
I'm looking not to 2015 but to the next five years (but not in a Stalin way).
Lorraine Grin
Lorraine
Grin
runs
her
own
content
marke<ng
company
and
lectures
at
DMI
and
NCI.
@lorrainegrin
ON TRENDS FOR 2015
!
Content will move from being the campaign to being a fundamental process within the company. For
years weve insisted digital marketing not be viewed in isolation, the same now applies for content
marketing. I think were going to see more brands hiring people with a journalistic background or
those with video/audio production skills to bolster their marketing line-up. Equally, therell be a
stronger push for user-generation, with brands really working to grab peoples attention and enticing
consumers to get involved. This will involve some level of crowdsourcing or co-creation - people are
always more interested in stu about them!
I thought the Immigrant Council of Irelands Tinder campaign was a game-changer. They used the
social dating app to raise awareness of sex tracking. This showed massive understanding of the
audience and the best way to both interrupt and intrigue them. Very impactful. A really innovative way
to harness social apps for the greater good. Eighty Twenty were the digital agency behind this one. It
got huge coverage globally over 350 articles about the campaign online.
Its over 18 months since I worked client-side but as a (one woman) agency I guess Id say Im seeing
more fragmentation in this world - specialists rather than the old-style one-stop shop agencies. This
is because I still think a gap exists between creative advertising execution and eective ongoing and
clever content creation. Creative is always going to be important but for social media and building
relationships, content has to be clever and inspire user-generation.
I started a business at the end of 2013/early 2014 so last year was all about establishing myself,
preparing pitches and building my client portfolio. There were lots of scary moments and challenges
throughout that process (lecturing to the CEO of an international advertising agency in Manila springs
to mind!). But Ive made it so far and intend to keep pushing myself in 2015. I want to grow the
business, host my own content events and do some radio work. Starting out on my own was
liberating - Ive never looked back. What I love about Ireland at the moment is there is a great feeling
of go for it amongst start-ups and people who are freelancing or out on their own. It can get a little
lonely on your own (I became good buddies with the postman when I first started out!) but once you
tap into start-up communities theres a lot of support there and opportunities for collaboration etc
Etain Kidney
Lecturer
in
digital
marke<ng
at
the
School
of
Marke<ng
in
DIT.
@etainkidney
DIGITAL TRENDS IN THE CLASSROOM
!
The classroom is becoming more disembodied in many ways we use virtual learning environments
to share notes, ideas, submit assessment and have discussion. This is completely agnostic about
where you access it and mobile support has reached a stage where we can do course work on the
bus or in the bath never mind the library. Learning is a social process now more than ever, as we
reach into subject specific communities to build our knowledge and our networks. The mobile has
become the A4 pad. Theres a great quote from 1815 (The Principals Association):
Students today depend upon paper too much. They dont know how to write on a slate without
getting chalk dust all over themselves. They cant clean a slate properly. What will they do when they
run out of paper?
Mobile has transformed the classroom; it has exponentially increased the potential of the students in
the room. Teachers and lecturers are beginning to unlock this in meaningful ways.
At a local level I love the @akillersandwich use of social. Its special and its an experience people
want to talk about. I think that we have been hungry for quality authentic experiences more than
anything this year. Big brand to sandwiches every other Fridaywe will talk about it if it is
impressive.
Id like to see more use of virtual learning environments (and the adoption of better learning
environments), and the considerable range of MOOCs available to us. The range of learning available
for free through www.edx.org is unbelievable, and the platform itself is incredibly user friendly. Id like
to see people take responsibility for developing themselves as education providers, not just the
students. Its such an exciting time, and Im proud to be a part of a college that is embracing the
change.
I want to continue to strive for excellence in education in my role at DIT. In a field where change is
constant, its exciting to move into a new year. It means that we get to revisit our courses, innovate
with the content, and collaborate with industry to deliver the best.
!
!
!
Nick McGivney
A
renowned
copy
and
content
specialist
who's
currently
deep
undercover
gearing
up
for
a
big
15.
@nmcgivney
ON TRENDS FOR 2015
!
Anonymity on social. It's what the kidz want, and Facebook is your auntie's kitchen at this stage.
Comfortable, warm and great for catching up with the fam, but you won't want to bring your friends
around. Although you still might if it's3.30 am, your judgement is three parts Bacardi and your
iPhone still has enough juice left for the really-shouldn't-have selfies.Otherwise it's onwards and
upwards for Snapchat, or the likes of Yik Yak, the anonymous Twitter clone. It's just been given a
$62m cash injection by some investors and is valued at $300. Will it take o? Doesn't matter. If it
doesn't, the next one will. Then Facebook will buy it for 20 times more.
Kim's photoshopped arse failing to crack the internet. Not because it was classy, clearly, but
because Paper Magazine was clearly gaming people and demanding that they click. They did
everything right:Jean-Paul Goude as the snapper, this decade's Paris Hilton as clickbait and an
editorial decision to drive right into the gutter. The Mail Online must've been raging.
Increasing dichotomy between those who understand that first-point advertising contact can mean
an immediate sale(especially online, and increasingly on mobile), and those who push brand
advertising in vague terms and on the wrong channels at inappropriate times.
I don't know how deeply Irish media agencies are looking into programmatic marketing, but if they're
not they really,really should. Google'sGlobal Head of Marketing,Lorraine Twohill, has said that it
wants to put 60% of its marketing spend there in the immediate future, and Amazon and eBay seem
to have woken up big time to the storehouse of data they're sitting on, all of which points to the
increased shrinking of ATL brand advertising, I feel. Programmatic marketing is a soulless term, I
grant you, but it's where the money's going.
A complex algorithmic program within the app can 'hear' jargon-infested conversation from a
keyword list of 3,000 terms. The drone does the rest, hovering over the speaker and releasing a kilo
of liquefied Cavan porcine faecal matter. It's called Shitehawk. Beta testing is going well.
!
!
Keith Bohanna
Principal
at
Near
Future,
food
branding
and
produc<vity
expert.
@keithbohanna
Indigenous Irish SME eCommerce will reach critical mass and shrug o theinertia that has stunted
its adoption. Thatwill be followed by a major improvement in the collective shared knowledge and
experience of eCommerce initiation and optimisation. That can only be a great thing for Irish
business.
If a bubble exists it fells more likely that it could be in themultiplicityof incubators - they are hungry
beasts that need feeding and outside of the key urban areasits dicult to see a constantstream of
high potential startups being available. On the funding side the contact I have had with startups who
have received funding shows a laser focus on sales and commercially viable business models.
I have gotten to know more about Gavin Sheridan this year through my Near Future co-founder
Dermot Casey who is a friend and ex-colleague of his.Vizlegalis his new startup with Fred Logue
and from chatting to Gavin their execution deep into that opportunity will be disruptive, commercially
successful and achieve great transparency in the legal sector.
I want to carve out a small budget to support high quality and focused content creation from sources
like Ben Thompson (@monkbent).
!
!
!
Rob Hartnett
CEO
at
Sport
for
Business,
a
key
facilitator
for
the
rela<onship
between
Irish
sport
and
business.
@hartneTrob
TRENDS FOR 2015
!
Like the tagline for a blockbuster movie, in 2015 it gets personal. Ireland is a small market and we
can lead the way when it comes to creating personal experiences for individuals that can then be
amplified by others.
Everybody should feel they have a chance to get that special oer, special message from a star or
special I was just passing moment. When they do they will like the brand more, love the team or
personality more and become a peer advocate.
We know that we are part of a target for brands to sell goods but we are entering a phase where the
actual selling makes me feel special. Thats a powerful shift.
I want to be brought to places Ive never had access to before. I want to be in the dressing room, in
the tunnel, at the track, seeing the training session.
Not all the time, obviously, but content which is controlled by the teams and sports will be vital in
locking in the committed fans and bringing in those who are on the fringes.
The experience of being at the ground needs to improve to the level of immersion I can ironically get
by sitting at home and watching on the TV.
Id also like to see activation of the general public. Smartphones, apps and technology to get us
moving and get us fitter will become more powerful if I have some reward / connection to my teams
based on what I have done for myself.
To be strong enough and smart enough to deliver for those who have had faith in what we are doing
to improve the ways in which sport, business and society connect.
To be open enough to learn something every day from the people I work and live with.
To be persuasive enough to extend the appeal of what we do to every company that has an interest
in seeing what sport can do for their sta, their customers, their profits and the society in which they
exist.
To bring to life two very exciting projects we are working on at the moment that will enable the first
three hopes to come true.
Theres 100 more as well because Im a great believer that you have to be ambitious to make a
dierence.
Rosemary Clancy
Product
manager
at
exci<ng
Irish
social
listening
startup
Cloud90.
@rosemaryclancy
ON TRENDS FOR 2015
!
For 2015, I would predict that business units will need to break free of metrics that are no longer fit
for purpose and re-consider metrics that work across the organisation, rather than in rigid silos.
Organisations struggle to find metrics that are relevant for all the business units and relevant for
stakeholders that measure social media activity. PR, Marketing and Customer Service are broadly the
three business units that are most impacted by inbound and outbound social media
communications, however, these areas may be using social media for very dierent purposes, or
reporting stats, sentiment assessments and other measurements may vary based on the needs or
scope of each business unit.
Metrics that have been used in the past may no longer be applicable to newer channels. Take
customer service for example, Average Handling Time (AHT) is a widely used customer service
metric for measuring call duration. However, when this metric is applied to customer service
interactions on social media, we are no longer comparing like for like and the metric becomes
redundant as a key performance indicator in a social channel.
While a one size fits all approach isnt the solution, a one single customer view is. Centralised
business intelligence tools, shared information and real-time data will play a big factor is supporting
organisations to work laterally across teams that actively use social media data.
!
!
While they are out of start-up mode, I think the guys at Popdeem are on a trajectory that has 2015
set as a big year for them. The social rewards platform they have built links social media engagement
to monetary values and allows a brand to set tasks for their community, enabling them to earn real
rewards.
Irish company Drop Kitchen Scales is also one to watch. They have come out from PCHs hardware
accelerator program Highway1 in San Francisco and Drop is now on shelves in Apple Stores and is
shipping worldwide. Drop is a connected kitchen scales that interacts with an app, allowing for foolproof baking. Their marketing looks delicious!
!
!
Im looking forward to retaining and growing the client base we have established with Cloud90.
Personally, its an exciting place to be in and Im looking forward to what 2015 has in store.
Marie Ennis-OConnor
PR
prac<<oner
with
over
a
decade
of
experience
working
in
the
life
sciences
and
non-prot
sectors
in
Ireland.
Digital
health
expert.
@JBBC
DIGITAL HEALTH TRENDS
!
Digital health is a big future trend driven by wearables and consumer interest in health and wellness.
Using technology to monitor health on-the-go will become more ubiquitous. But wearables will have
to prove themselves as more than mere devices to count steps and log sleep patterns. The flood of
information is increasing at an exponential rate, but were not seeing enough eorts to help people
make sense of this data and turn it into action. To succeed in the new digital healthcare arena,
companies will have to put customer experience and outcomes, interoperability, and meaning as well
as data front and centre.
Two stood out for me this year the Better Together campaign and the Nose of Tralee.
The Nose of Tralee competition, run by Pet Sitters Ireland, was based around the Rose of Tralee, and
gave pet lovers a chance to show o their pets. It was an innovative way to promote Pet Sitters
while at the same time creating a community spirit.
Better Together is an annual social media campaign to help raise public awareness and support for
charities, community groups, clubs and associations across Ireland. Ive watched it grow bigger each
year since it first began in 2010. This year it included the National Motto campaign which encouraged
people to propose a 60 character motto for Ireland using the hashtag #mottoforireland.
ADVICE TO GRADUATES
!
Keep your pulse on industry news by following influential digital marketing people on social media.
Then create a blog and a strong social media profile to report on the latest digital marketing trends by
adding your own unique perspective. This is a great way to build your personal brand and get
noticed in the industry.
My hope is that we take a bigger step towards unleashing the full potential of all individuals to take
control of their health. 2014 has been a big year for health tech, but currently we have a market
saturated with digital innovations designed for young people whose health isnt an issue. The people
who could benefit most from this technology the old and the chronically ill - are not being catered
for. I hope 2015 will see us address the issue of the digitally dispossessed and reach a tipping point
in digital citizenship in our healthcare system.
Geo Scully
M.D.
of
Shop
Direct
Ireland
and
renowned
retail
expert.
@geo161
USER EXPERIENCE & IRISH E-COMMERCE
!
User experience is an ever evolving piece, with new requirements constantly bubbling to the surface.
I do think it is fair to say that as businesses mature, and build/deliver all the services they need
around their product ( eg click and collect, free shipping, next day delivery etc ), then user experience
tends to get more attention. The best way to improve user experience is to constantly test, this is
costly but important. Many businesses do not have the budgets to do this on an on-going basis, but
those that do tend to end up with sites built around consumer behaviour, observed in a multi variant
testing environment and delivering the best results, but all of this can take time.As the ecommerce
industry matures, the bigger players will consistently move the bar, with personalisation leading the
way, many brands will indeed have to pay more attention to user experience.
This is a fair observation, but it just seems to be the way it works. If you look at the USA it is no
dierent, VC's will throw money at start ups, many of whom have no customers, or in some cases no
product. The " build the plane as you fly it" culture is well and truly alive. From a VC's perspective,
you would imagine that the financial returns seem to exist, the minute they don't exist, the money will
dry up. From a startup point of view, the individuals involved are getting invaluable experience in how
to build and scale businesses.
Enterprise Ireland and similar entities oer great support to startups and there does seem to be a lot
of cash available, my one concern would be that many startups can over rely on instinct and
sometimes lack the structure and strategic experience required to scale and can often fall at this
hurdle. I would love to see more programmes developed to help startups navigate this stage of their
development.
I hope Man Utd can get back to the top where they belong!
I also hope to see many more Irish retailers adopt true multi channel strategies. The days of talking
about the threat of ecommerce are long gone, the future is about serving up relevant experiences to
customers through whichever channels they choose to engage. The future of retail is quite exciting if
you consider the opportunities a truly connected business can create, both online and oine,
through data capture, personalisation and dialled up convenience. Done right, retailers can build their
brands better than ever before and drive loyalty and, most importantly, conversions through relevant
experiences.
!
!
Connor Keppel
Marke<ng
manager
at
Phorest
Salon
So\ware.
@con_keppel
CONTENT IS COMING
!
Content marketing is inevitably here to stay for the foreseeable future. 2014 saw unprecedented
numbers of B2B and B2C companies focus on owned media and generating value-add content with
one sole aim: increasing awareness and lead generation by establishing themselves as thought
leaders. I predict this isnt going to change as a philosophy, but I do predict the format of content is
going to change for companies who are successfully implementing this strategy. With more and more
quality content appearing and some companies even hiring journalists as in-house editors, getting
noticed in this space, particularly if not operating in a vertical is going to get much tougher.
While Red Bull can aord to print their own magazines, I see smaller companies such as ours
changing their content formats from text based posts and ebooks to full in-house video productions
in the form of mini-lectures; infographic type videos deep-diving into dierent topics and even mini
feature films capturing the essence of great content in more entertaining forms. I have even gone as
far as to hire a content guy with a masters in film making and that has films featured in festivals etc.
Facebook video is hurtling along at an incredible rate and posting a link to a Youtube channel is no
longer enough on social. I predict the following is going to happen, some of which Phorest has
started:
Answering twitter support issues via a bank of FAQ vines (for small level 1 issues)
Creating bespoke vines to congratulate and thank clients on special occasions
Creating multiple videos for landing pages entries i.e. based on the info entered the end-user is
presented with a dierent video on the thank you page
Creating proper scripted 3-5 minute films on hot content topics
The problem with all of this is scale. But the day of just posting cool content is already beginning to
die in my opinion. People will want amazing interactive content that is personable and targeted. I
think we are going to see more and more of that in 2015.
IRISH STARTUPS
!
I think Charlie, the app that searches your calendar, and gives you a briefing note on the person you
are going to meet is going to be huge! Such a great idea.
Also in Irish terms the likes of Fluid UI for app development and GloFox which is similar to Phorest
except in a dierent vertical. There are so many Irish start-ups that are great and will inevitably be
hugely successful. However, some are busy growing, generating leads and onboarding - it is certainly
not always the ones we hear about that succeed as PR is great for hiring talent or raising money, but
in terms of early growth marketing, a good press book really means very little for the bottom-line.
Connor Keppel
Marke<ng
manager
at
Phorest
Salon
So\ware.
@con_keppel
Based on my answer above, it would be the Honda Civic Type R Youtube campaign. A very clever
interactive use of storytelling, the duality of a brand and totally engages two dierent sides of a
person, and even perhaps two totally dierent markets. With the touch of a keyboard you are turning
the main character from a caring father in a safe car to a stunt driver turned bad boy in a hot hatch.
Smart and unprecedented in its delivery. The product is at the centre of a story, not a sales pitch and
its all beautifully shot. Really great stu.
!
!
I have carefully hired an amazing team over the last few months that work well under autonomy and
have great can-do attitudes. While we are doing great in UK and Ireland, we are nobodies in the US
hair and beauty space. My personal goal is to craft a content strategy that gets noticed in the US and
really establishes us as thought leaders even among the bigger US players. Some of the competition
have raised $25m+ in funding recently - we are bootstrappers and take immense pride in that. Our
mantra as a marketing team here in Phorest is simply: If it takes time, lots of eort and lots of
creativity, then the competition wont do it. But we will well, and well make sure it adds tons of
value for our clients.
My hope and dream is simply that we can take what we have done here in UK/Ireland on a small
budget, localise it for the US, and make the impact we need to grow over there at the rate the CEO
and investors want. However, hoping and dreaming is probably not the way to achieve it!
!
!
!
summer in Dublin
by @shaneoleary1
http://instagram.com/p/
tP5EHLzYt8/
Graham Nolan
Head
of
strategy
at
global
digital
agency
CKSK.
@grahamdotnolan
Theres been so much talk of mobile and yet Irish agencies are still yet to turn that talk into action.
Designing for mobile and all the possibilities it oers is still in the minority in Ireland. Looking around
the are plenty of examples of agencies doing mobile but not sweating it for all it oers. I see lots of
examples of ad and digital agencies lumping the above the line strategy into what appears to be a
digital one. But its not mobile to the core and so underwhelming.
In 2015 I think well see that changing and the recent IAB mobile conference outlined much of what
we can expect to see. Geolocation possibilities, contextual possibilities and wonderful
personalisation powered by mobile capabilities and insights. At CKSK we are in year 3 of our multi
award winning Coors Light mobile platform now and are still seeing continued positive shifts in KPIs.
Weve been able to achieve this by using mobile capabilities to full potential which weve been able
to do after 2 years of activity and by looking at year on year data back to back. Its a learning process
but when I look to our CKSK Sol Search campaign (which imagines how a beer brand can create a
search engine underpinned by the idea of Independence) then we can see beyond just running the
press ad as a mobile expandable. With Sol Search in London and Sao Paulo this year we are oering
an alternative to Google on mobile, enabling admirers of more independent destinations and
experiences to find them via a multi platform search engine thats very UnGoogle in terms of the
usual mainstream results.
Mobile is unique and I think well see more and more brands appreciating that.
Yes. All of our user experience (UX) learnings point to users wanting the brands and the social
channels they interact with to be up front about what they will, and critically, will not do with your
data. Fail to inform, be ambiguous up front and youll under perform no matter if you are a big social
network or a local brand.
Graham Nolan
Head
of
strategy
at
global
digital
agency
CKSK.
@grahamdotnolan
!
!
We published a post on our http://ckskblog.tumblr.com/ lamenting the lack of truly interactive digital
in the landscape. Everywhere we look today, from Cannes to Irish awards, digital is getting confused
with 21st century advertising. Look at whats winning in so called Cyber categories and youll see
its just a longer video distributed via promoted posts on social media. Brilliant to watch in many
cases but is it digital, is it interactive? No, its just longer video thats shareable.
Cecilia Wogan Silvia, Director of Creative Agency Development at Google rightly points out "The
trend toward the mean-spirited shock video filled with actors faking real-time reactions to disgusting
pranks is the result of the mistaken belief that eyeballs equal success. This mentality is largely a relic
of the measurement of success in television advertising, which isnt surprising.
I agree with that POV and the projects were proudest of in CKSK are the ones where we design
something useful and inspiring that solves problems for people and creates interesting possibilities.
Within the last 2 years I have a big soft spot for the Droga5 Recalling 1993 campaign where they
turned old pay phones in New York into geo-located oral history capsules. By dialling a number into a
payphone, users could hear a real story from that specific area and get a glimpse into New York in
1993. Designed to amplify an exhibit at New Yorks New Museum, its a brilliant reimagining of an
analog medium for the digital age and exploit the trend for oral rather than written history.
Well Liverpool FC will win the Premiership of course so lets put that hope to the side. Ive been lucky
enough to work on some projects in CKSK where we now have so many proof points of success in
the form of hard and fast KPI indicators that prove beyond a shadow of a doubt our thinking and, in
some cases, the risks we took were well and truly justified.
One thing Ive learned is that you have to package and communicate your successes and weve
gotten good at doing this down on South William Street. CMO and CTOs are under such pressure to
justify investment that when you have the proof, get on the road and let every stakeholder know.
More of the same in 2015 please!
Rachel Ray
Strat
planner
at
Simply
Zesty,
trends
blogger
and
freelance
writer.
Rachel__Ray
I wish people were as concerned as all that but unfortunately they just arent.
I believe this is much more to do with ignorance than complacency. People dont seem to
understand the level of personal information thats available on them. They also dont seem to
understand that this isnt just about who has that data now, but who has it later when it is sold or
when someone else is stirring the ship in the years to come. To be honest, I would be more
concerned with what deviant individuals or other governments are doing with my data than Snapchat
or a bunch of madmen. After all, they are the ones that are forcing the likes of Snapchat to hold onto
all that info in the first place
Twitter is awesome, but its not going to be the next Facebook and the laughable Facebook for
Work (in a post-Snowden world) iscertainlynot going to be the next Facebook. The good news for
good agencies is that because using niche platforms in unique engaging ways requires
actuallyunderstandingthose platforms and having real consumer insight, the snake oil salesmen
(read: gurus) should be easier to weed out than before. I also think it means there will be greater
pressure on brands to share data insights with agencies so that we can all do greater things.
I dont agree that the solution is as simple as the campaign makes out but as a mechanic, it has to
be Leo Burnetts Second Chance.
That the referendum on gay marriage will have a record turn out and that the outcome will be a first
step in igniting real and progressive change through all aspects of Irish life. Oh, and more pitch wins
please.
Rachel Ray
Strat
planner
at
Simply
Zesty,
trends
blogger
and
freelance
writer.
@rachel_ray
!
!
My prediction for 2015 is perhaps a rather dull and obvious one (always, good to start with an
engaging opening line) but it is rooted in a pivotal change in how we do social - the exodus of
businesses and brands from Facebook.
For the last few years, we have witnessed the splintering of consumers (otherwise known as people)
across dierent social platforms that tailor for dierent needs and situations. When you think about it,
its totally natural if we consider the history of other mediums that have gone before. Like TV for
example - where we started o with as little as one supplier and wind up today with an audience that
is dispersed across hundreds of niche providers, channels and multiple platformsall consuming
dierent content in dierent ways. Digital is no dierent - whether youre talking social media,
services, news or retail. It is even more natural when you consider the human condition, specifically,
our need to create and separately maintain multiple identities in dierent aspects of our lives.
We like to,we have to, draw lines of separation around things - the personal and professional, the
parent and the party animal. But Facebook forces all of these aspects of our personality, our past
and our present into one big messy algorithm. It tries to be all things to all men - the home of LOL cat
videos and harrowing ebola updates. It just doesnt work anymore. And despite the mass adoption of
smart mobile devices in this country, numbers are reflecting a fall in popularity for the social giant.
This has encouraged some brands to test out other platforms but unfortunately (due to classic loss
aversion) they havent migrated enough time or marketing budget to them yet. Its like weve all been
waiting around for the next sure thing - the next Facebook - before making the move. A sort of
digital shiny new bus to replace our lovely old one, with the familiar route. I believe (and hope) 2015 is
the year people finally realise that just isnt happening.
And, as Im sure you know, from January 2015 - thanks to Facebooks continued endeavour to sit
around fiddling with itself - our consumer reach will dwindle to near zero and all that money weve
carefully invested growing engaged communities over the last decade is essentially a now valueless
sunk investment. Its rather bemusing that people arent angrier perhaps they are hoping it will all
change again last minute. It just seems a bit ironic that while so many brands worried about handing
control over to the agency or worse, the consumer, it was actually the ignorance of the platform
they really had to worry about. Long term a supplier monopoly is never good for your business
though right?
Sean Earley
Head
of
Crea<ve
Services
at
New/Slang.
@seanearley
In 2015 I think well see a lot of platform innovation. Brands are jaded with Facebook after being
burned on organic reach. So well see a lot of experimentation on social outlets like Tumblr, Vine and
Instagram as brands look for the next big channel to connect with consumers on. That said, I dont
think brands will completely abandon Facebook, but media buying will start to dwindle as embittered
buyers look elsewhere for a better return on investment. With ads coming to Snapchat, Instagram
and Pinterest the attention will divert. When it comes to Facebook, whats the point on spending to
build a community of people who never see your message? Media outlets however, will continue to
amp up their Facebook presences. Sites such as JOE.ie, Her.ie and The Irish Daily Mirror still get vast
referral numbers from the platform on a daily basis proving the social giant still serves a large
purpose for some areas of the marketplace.
Coming relatively late to the game in 2014, Ted Bakers #TedsElfie is probably my favourite social
activation. They created a holistic campaign which lives through an Instagram treasure hunt, Tweet
activated selfies, Email marketing, Print collateral and In-Store taking the Selfie idea and putting a
cheeky spin on it, to tie into a nice festive feel which combines well thought out, original creative and
copy lines that are heavily influenced by their famously quirky festive in-store POS design.
With native content on the rise and banners devalued to next to nothing, 2015 will be the year of
Brand Journalism. Native listicles, sponsored content and branded features all mean marketeers will
almost become seconded journalists to chosen media outlets. As traditional media continues to
decline I also believe well see new roles like brand copywriter crop up in the online media houses.
Having gotten engaged in 2014, but put #BanThePlan in place until my better half graduates in April,
Im hoping for us to plan and execute the perfectly social integrated wedding 2.0. (Kidding!) But
getting hitched next year is on the cards. Also trying to figure out why anybody would bother with
Ello is on the To-Do list there somewhere!
!
!
Rob McGovern
Mobile,
Web
and
Digital
project
lead
based
in
Dubai,
UAE,
passionate
about
tech
and
crea<ve
marke<ng
ideas.
@robmcgov
So much has been said about the collapse of Facebooks organic reach for brand posts over the last
12 months, but I think most clients are still unaware of what this means for their brand. Either that or
theyre in denial. I think that 2015 will be the year that SMEs are finally forced into looking at
Facebook for what it now is, a paid marketing tool.
By still seeing it solely as a free communication platform, not only are brands largely wasting their
time and eort, but they are ignoring the potential of using the platform as a great way of running
well-targeted, cost-eective digital ad campaigns.
Hopefully brands will also start considering the potential of moving some of their customer
engagement from social channels to their own websites, where they are the ones ultimately in control
of the relationship. The benefits of creating a space where customers can interact with a brand on
their own site, not to mention the possibilities of owning their own customer data and using that via
email and mobile, will hopefully become more obvious.
VIDEO ADVERTISING
!
Video advertising will continue to grow in popularity and will become more and more accessible to
smaller brands. Expect to see smaller agencies beef up there video production capabilities, and
some larger agencies maybe even distinguishing their video production service from the rest of their
operation to dierentiate between the quick-to-turnaround videos made for social, and more highend, TV quality videos that could be sold as a standalone service. Also, expect Facebooks amped
up video function to steal some of YouTubes thunder.
EXPERIMENTATION
!
Therell continue to be a lot more experimentation from the big players in the tech / mobile space,
capitalising on their resources and user base. Uber for example are testing out a courier service as
well as oering lunch and grocery deliveries in some markets. Most of these types of platforms are
still finding out the dierent ways they can improve users lives and whats actually within their range
of capability. In the same vein, I imagine that well continue to see a lot more moon-shot projects
from the likes of Google, Facebook and Amazon to add to the self-driving car, virtual reality and
drone projects we saw in 2014 respectively.
!
!
!
!
Rob McGovern
Mobile,
Web
and
Digital
project
lead
based
in
Dubai,
UAE,
passionate
about
tech
and
crea<ve
marke<ng
ideas.
@robmcgov
MUSIC
!
In a music sense, Spotify will have to fend o a new streaming service from YouTube, and expect to
see a revamp of iTunes as well, more than likely integrating the Beats Music streaming platform in
some form, with a fresh emphasis on visuals and premium content.
Apple Pay will roll out globally and hopefully paying for goods with your smartphone will at least start
finding some mainstream adoption in Ireland. Hopefully well see an Android NFC alternative too.
MOBILE HARDWARE
!
From a handset point of view, it looks like itll be a tough year for Samsung. The Korean giants are
being squeezed from both the high and low end with Apple introducing larger screens and making
their OS more flexible, and a host of decent quality Chinese Android manufacturers launching their
models in the West. Expect to see decent spec Android devices from the likes of Xiaomi and OnePlus
on sale for as low as 300. Thatll give some people a tough decision over whether they really need
to be shelling out upwards of 700 or tied to a mortgage-like contract with the latest iPhone.
IOT
!
From a Wearables point of view, Im not sure well see too many things that break away from the
niche / novelty realm. Apple Watch is due in the Spring but I really dont see too much potential in the
smartwatch space in its current form. As long as a smartwatch still needs to be connected to a
smartphone to work, its nothing more than an accessory, bringing nothing really revolutionary to the
table.
What Im much more interested in however, are iBeacons and Nearables, sensors that interact with
the smartphones we carry, as opposed to sensors that we wear. Theres a whole host of interesting
players in this space and I really hope we start seeing some real world examples of this type of
technology in a retail capacity in Ireland. The potential there is huge.
!
!
!
!
!
Lisa OBrien
Head
of
digital
and
social
at
Dublin
agency
Chemistry.
@liobrien
TRENDS FOR 2015
!
There will be many, but one of the biggest movements by brands will be mobile first thinking.
Consumers are mobile and are constantly connected, so companies need to prioritise that behaviour
and consumer preference.Companies will move beyond having a responsive site or mobile app, and
focus on mobile first content and social media marketing that scales up to fit desktop, rather than
scaling down to serve mobile. Mobile first will also allow for more personalised experiences for users,
and will prioritise technologies like location based marketing.
Video, content marketing, native and paid for social amplification will all grow significantly too.
!
!
The Sweetie campaign blew my mind and achieved amazing results for an important cause.To raise
awarenessof the problem of webcam child sex tourism, D&AD in the Netherlands created a virtual
child called Sweetie in order to identify perpetrators online. Horrifyingly,they caught 1,000
predators from 71 countries in the act of using webcams for child sex tourism. Then they handed
over the files to Interpol, leading to arrests. 1 billion people have seen that campaign and it won
12Golden Lions and Grand Prix for Good at Cannes Lions.Most importantly though, webcam child
sex tourism is now a globally recognised problem, governments are changing policies and around 15
children have been rescued. I will never forget the chill I got when I watched the Sweetie case study
video.
!
!
TALENT WAR
!
I think there will be more digital talent hired, and agencies will work across the line in a more cohesive
way.
!
!
I hope to travel further, maybe South America (Shane you can give me some tips when youre back!).
My absolute dream would be to adopt a dog.
!
!
!
!
Kathy Troy
Senior
Planner
and
Head
of
TrendStream
at
MCCP
@kathyannetroy
TRENDS FOR 2015
!
Video and pictures are obviously going to continue in their importance. You Tube is the second
biggest search platform in the world, Facebook have bolstered the importance of video again in 2014
by making videos in the platform autoplay and Instagram has just surpassed Twitter in user numbers.
Consumers have a short attention span and Millennials particularly expect branded content to be
entertaining. But there is one big trend underpinning all of that and its consumer creation. We now all
have at our finger tips the capacity to produce brand pictures, comments, vines, videos and brands
will need to leverage that in a way that works for them. Brands will need to embrace consumer
participation in the creation of content for the brand. Whether its haul videos, consumer reviews,
Instagrammed photos of meals consumers will be contributing to the creation of a brands identity
online. The most progressive and successful brands will make their brand open source. They will
encourage consumers to co-create and provide them will all of the tools they need to do that.
A great example of a company trail blazing here is Unilever with their All Things Hair You Tube
channel. They realised that the key influencers on their consumers were vloggers and when a typical
consumer had a hair query they were looking up You Tube for inspiration or tips on how to achieve a
style. By allowing non-brand and non-agency people to create collateral for their suite of brands they
became relevant to their audience when they actually needed them. Its not an easy thing for a brand
owner to do and requires a very strong sense of who the brand is and what it stands for. Creative
agencies will also have to adapt the role they play, its no longer enough to be the content creators,
agencies now have to create content that will inspire consumers to do something. The big move well
see in 2015 is the move on social from storytelling to story-doing. And that story-doing will come
from greater consumer empowerment.
!
!
!
Irish agencies have had a tough time for the past few years but there seems to be a bit of movement
now in terms of people, accounts and a return of some marketing spend. Theres amazing creativity
in Ireland and very talented people working in agencies and in 2015 the imperative will be on them to
encourage and support clients to produce outstanding work.
I went to Eurobest in Finland this December and no Irish work was represented on the shortlist. The
Nordic countries were by far the most prolific for engaging, creative and award winning campaigns.
Theres no reason Irish agencies and clients cant produce work thats winning awards in Cannes and
at Eurobest so for 2015 my hope is that Irish agencies push the creativity agenda.
Kathy Troy
Senior
Planner
and
Head
of
TrendStream
at
MCCP
@kathyannetroy
THE STATE OF PLANNING
!
Planning is crucial to the advertising process and to brand strategy because good planning places
the consumer at the heart of the strategy. Thats going to be even more important in 2015 as the
social and economic landscape undergo a lot of changes. Consumers were slow to fight back at the
beginning of the recession but the tide has turned and consumers are more demanding of brands
now than ever before. Every planner needs to tap the consumer landscape and stay tuned in to
whats going on. So planning needs to play a greater role to keep everything relevant and future
proofed.
I hear more convoluted job titles for planners all of the time and people specialising in very narrow
areas and its losing sight of why were here and the value planners can add. I dont think Planning
or Research are things that agencies need to shy away from. If youre doing these things really well
and contributing value to your colleagues and clients then you dont need to obfuscate the issue.
Ultimately a planners job is to really know what motivates people and represent the voice of the
consumer to our colleagues and clients, to bring a brief to life and to produce work that is eective
for our clients. There are talented people out there and as an industry we need to nurture and grow
that both within our agencies and as a discipline.
In 2015 Id love to see more emphasis on planning, more training at an industry level, more
discussion of ideas among those that work in planning and more recognition of the good planning
thats happening. Were quick to award creativity but planning is still silent and in the shadows. Great
planning doesnt happen by accident and great planners wont just knock on agency doors. We need
to encourage and grow planning talent and well only do that through senior planners and planning
directors making a concerted eort to do that. My experience is that clients really value planning
because when its done well they see the dierence it makes to their business. I think every planner
needs to reframe the question from is planning valued? to how am I adding value?. And then
discuss planning and ideas and celebrate where it happens well.
Thats a tough question! Ive been very lucky in the past few years to work with talented clients on
projects that have yielded brilliant results for them. So more of that for 2015! And more good weather
this summer!
!
!
!
!
Hugh Curran
Head
of
digital
&
social
at
Dublin
agency
Atomic.
@hughcurran
ON TRENDS FOR 2015
!
For a long time I've watched these kinds of predictions with interest. The main reason is that I've
spent a couple of years working in mobile and it felt that every year was predicted to be the year of
mobile. So I'm a bit hesitant to stick me neck out...
But I will anyway. I think/hope we'll see mobile payment get traction here in 2015. I've often
wondered why it's taken so long for retailers and banks to get on board with the contactless payment
options and I look at the ungainly way our public transport system utilises it for things like Leap card.
Once the public really catches on to the fact that they don't need to use their debit card for small
payments and their transport card to get on a LUAS they'll embrace NFC and using it for payments.
It's not cause the tech hasn't been there. Android handsets have had NFC for ages. But with Apply
pay coming online I can see appetites changing. Global brands like McDonalds etc will likely be at
the forefront but it would be great if we could get things like the Leap card into a mobile app meaning
one less card to have to carry in my already bulging wallet.
I think the trifecta for uptake is there. 1. The technology is there and now the biggest mobile handset
maker has gotten on board. 2. Big brands like McDonalds and Marks and Spencer are already on
board with contactless payments. 3. Consumers have the appetite for using it. Small value purchases
that they don't even have to take their walled out for? Yes please.
It's funny, in 2014 I moved from a more digitally focused agency to a traditional agency so my
perspective on this may have changed over the year. Personally I think that all agencies in Dublin are
beginning to find balance in what they do.
Looking at the volume of agencies that have popped up in the digital/social space I think we'll see a
bit of convergence as larger agencies look to skill up and bring those skills into the fold meaning we'll
see agencies change their tune from wanting to be Creative Agencies to Integrated Agencies.
We certainly hear clients say they wanted integrated thinking on projects so collaboration between
traditional agencies and digital/social agencies is definitely better than it was and I see that
continuing with the above scenario being the obvious next step. 2015 might be a bit soon, but it's
coming.
!
!
Hugh Curran
Head
of
digital
&
social
at
Dublin
agency
Atomic.
@hughcurran
You have the likes of Facebook doing God only knows what with our data and selling it o to
advertisers but look at the younger generations. They literally don't care what they put out there so
I'm pretty sure that they don't even consider privacy factors when it comes to things like Facebook.
But they're not the only ones using the internet. I do see there being a backlash. I don't see how that
can't happen. But is the backlash going to be big enough to cause issues? Personally I don't think
people realise just how much of their lives are online and how much data is available.
Case in point being the number of big hacks this year. Even though a good few of them happened on
networks I don't use, I still changed my passwords. I'd hazard a guess of at least 50% of those who
were aected not even doing that. Here is a question. When was the last time you changed your
Facebook password?
Or just look at Tindr or Grindr. I really don't think we've hit that point where people are afraid for their
data.
Data is everywhere and it's collected at so many touchpoints that we've just lost track of it. People
are beginning to try and reign it back, but I think that ship has sailed. Backlash yes. Enough to make
Facebook change their policy? I don't think so.
!
!
That's a tough question. Bottom line I want to be successful and work on great campaigns. I like
what I do. I'm lucky. Oh and winning a couple of awards would be nice.
What I'm really looking foward too is the new platforms that are going to come on stream. Bebo beta
just launched. It's a mashup of Whatsapp and Snapchat and it looks like it could be fun.
!
!
!
!
Eoin Kennedy
Founder
of
the
most
unique
Irish
social
media
gathering,
Congrega<on.
@eoink
TRENDS FOR 2015
!
For me 2015 will be the year where data will really start to dominate and its impact will be felt. Big
Data analysis and visualisation will become simpler and more accessible. The impact will be felt from
how campaigns are run, how and what type content is created and decision making will be less
guess work.
Some of these developments will be clearly visible in traditional media, which has invested heavily in
data science and scientists. Data driven articles both topic and content will start to augment gut feel
editorial processes as the news model evolves beyond newspaper/viewspaper and into tailored
personalised content providers.
This has lots of implications for the communications industry. Imagine how dierent pitching an
article will be if a journalist is using an algorithm crunching past views, potential readers, trending
topics, timing, shareability, ad inventory and keywords. Welcome to the world of data driven
journalism.
2015 will be a huge year for Irish startups that have put out their stall internationally like Trustev.
Personally I am really looking forward to seeing how Irish start ups that help simplify the process of
creating professional looking content like Viddyad expand internationally. Making data meaningful
and accessible I am hoping Creme Global will make it big in 2015. Linked to the data angle but
merging it with creativity I really like the look of Artomatix in combining data and artificial intelligence
to produce something really useful and remove unnecessary manually iterations.
For the last few years blurred lines have formed between PR, SEO and Content Marketing amongst
other specialist areas without any really meaningful collaborative merging and symbiotic meeting of
these functions. Previously there were only possible synergies as each started to drift into each
others backyards but now each of these functions are slightly lacking if they do not have some
component of each other baked in. Outputs from some functions considered bi-product have
started to become central to others. I really hope that 2015 will see some strategic alignments not
just collaborative for todays needs but leveraging o each other to build systems, products and
services that dont currently exists. Each minding their own patch and not only recognizing strengths
but realizing the opportunities will undoubted start to lead to slow and steady decline in the industry.
!
!
Barry Hand
Conversion
expert
and
digital
marke<ng
consultant
at
Handmade
Marke<ng.
@barryhand
PREDICTIONS FOR 2015
!
People based marketing has been the biggest emerging trend over the last 12 months. Slowly were
seeing the shift in Ireland where visitors, visits and impressions are no longer useful. Facebooks
launch of Atlas should make people sit up and take notice. This people approach works with multi
devices, platforms and publishers to allow brands to connect with real people and stop hiding behind
ineective metrics. I think we will see this trend right across the industry especially as the large
media companies focus on the acquisition of people and not ad impressions.
Display ads were outdated when they launched, agencies and publishers have had a completely
vested interest in maintaining their existence to generate revenue. Unfortunately this has meant that
the advertiser has been getting the raw end of the deal for too long. Smart brands have long been
utilising performance marketing through personalisation and real-time advertising to connect with
their audience. Were going to see greater education and understanding across the board on how
evolving ad technology can help achieve this. Ireland loves a good bandwagon, and were already
seeing publishers shift to native advertising. Will it replace their falling display revenues? its a
massive gamble, especially with no eective way to measure performance. From the advertisers
perspective, they are much better o creating their own brand stories on neutral platforms (or their
own!)
Some agencies in Ireland has pretty much been shameless and shameful in their approach to digital
marketing over the last 10 years and have no doubt dumbed down the whole industry. It may be
harsh to hear that, but when so many agencies tacked on digital as a service without the ability
deliver there was only going to be one outcome. Weve now seen these larger agencies really
struggle and in some cases having to merge to maintain their existence. Not all bad news though,
Finally were seeing niche agencies who are clued in and are killing it. Theyre now getting the
budgets that bigger agencies squandered as the focus switches to delivering real value.
I love the challenge of consulting, as it forces me to constantly research new technologies and
evaluate strategies for dierent businesses. Im also going to develop and deliver more training
programmes, over the past 10 years Ive built up a massive library of guides, notes, tools and tricks
that Id like to share with everyone.
In 2015 were going to see more forward-thinking companies and executives focus on designing the
overall user experience of their company. To do this, 2015s innovators will focus on two main areas,
removal of silos and designing their entire service
- Silos
Well see more companies work to ensure that their digital and bricks-and-mortar touchpoints work
together with more eciency for both the benefit of the company, its sta, and potential customers.
Many companies still operate these touchpoints in silos where the digital department competes
against the physical retail department, while the phone service is outsourced to a third party.
These artificial silos frustrate customers, and only cause friction. When a customer interacts with a
company they make no distinction between the companys physical store, website, social accounts,
apps, or phone service. The removal of these silos is a greater challenge for larger companies, but
these are the very organisations that could benefit the most from removing artificial barriers within
their business.
- Service Design
While removing such barriers is a good start, in 2015 well see more companies focus on redesigning
their services so that theyre easier and more enjoyable to use (too few companies pay attention to
how enjoyable they are to customers). In reality, this will be an expansion of a trend that began in
2014, where medium and large organisations began focusing more on improving how their
customers interacted with their brand. In the past year we saw the White House establish the US
Digital Service, which is tasked with Collaborating with [government] agencies to identify and
address gaps in their capacity to design, develop, deploy and operate excellent citizen-facing
services. The US Digital Service grew out of the HeathCare.gov debacle - after the sites appaling
launch the US Government brought in experts from Google, Oracle, and other similar companies to
first fix, and then improve the service. The US Digital Service follows the UKs Government Digital
Service, which has a similar remit to improve how the government oers online and oine services,
which work seamlessly.
Also in 2014 we saw McDonalds establish its own digital service, and in Ireland Ryanair made a big
splash when it established its Digital Media Lab. The aim of the Lab is to improve the entire Ryanair
experience for customers - from redesigning the site, making it easier for passengers to check-in, to
changing how the company interacts with passengers. And the company is already showing strong
results, Ryanairs 2014 H1 results show an increase in profits by 32% to 795m, which Michael
OLeary credits, in part, to improving our customer experience.
Other companies looking at these results will, no doubt, be aiming to ape Ryanairs success - and
the ones that do will certainly reap the rewards.
FUTURE OF MEDIA
!
I think the Irish print media has taken huge steps in going digital in the past 18 months. Theyre
increasingly reaching out to social media users, and are more willing to source information from these
social networks. But while the Irish news media is beginning to understand digital theyre still looking
at it through the prism of print; so, many sites still suer from outdated digital thinking; such as, few
or no external links in articles, and too much focus on the homepage (just read the leaked New York
Times Innovation report in which they talk about the decreasing importance of the homepage). I
want to see an Irish media outlet take more of a digital native approach, and look more towards the
likes of The Verge, Quartz, and TNW for inspiration for their digital eorts, rather than other
newspapers sites.
Even though its not a new field were seeing more Irish agencies oer User Experience (UX) as a
service - this will continue in 2015.
UX, done right, can help agencies, their clients, and their customers achieve greater outcomes; but in
the race to oer UX we need to ensure that the rigour of the research processes isnt lost. We risk
commoditising UX as another step in the design/development process (UX isnt a synonym for
wireframes) rather than an ethos that guides the overall relationship between agencies, clients, their
customers, and the project itself.
In November last year I attended the DCU Hackathon, while there Liam Casey, the CEO of PCH gave
this advice (which Ill paraphrase), Never say no, instead ask, what would it take?. Caseys
argument was that if you say no to an idea, youll stay where you are; but if you ask (and research)
whats involved, then you may be surprised by what you and your team can achieve.
I plan on putting this into action in both my personal and professional lives in 2015.
Ciaran Treacy
Blogger,
speaker,
writer.
Former
agency
head
turned
hotel
industry
digital
marketer.
@coconut2674
TRENDS FOR 2015
!
I think 2015 will be the year when we see our mobile devices working much harder, in terms of how
we use them for day-to-day tasks. At a basic level, this will be things like Apple Pay and basic NFC
uses along those lines. On a more marketing, or commercial end of the scale, things like iBeacons will
become much more important, using customer data to create much more present engaging content
and relevant to the consumer. Wearables will also be make or break, I think that the smartwatch may
begin outpacing dedicated niche devices. In terms of social, well continue to see the fragmentation
of the market. Interestingly, while people talk about Facebook losing its youth audience, what we will
probably see is them migrating to other, Facebook owned platforms, such as messenger or
Instagram, especially has not overtakes Twitter. Music will be very interesting in the first half of the
year, Spotify still leads in terms of social music, but YouTube music may seriously erode its youth
audience.
On a local level; Eighty Twenty did a great campaign around awareness of Sex tracking using Tinder.
Coors Light Rocky Mountain game was also very clever in using iBeacons and engaging app content.
More recently, Meteors Christmas campaign was very good, it ties in a lot of dierent elements, but
its well planned and very consistent! On a less local level, NASA would be a good example of
someone who has really embraced social in what is, eectively a rebranding and awareness drive to
shake o a very tired image and get the public engaged on a mass scale.
I think that overall, things are getting a lot more exciting. Not only is there a better confidence in the
economy, but theres a lot more confidence in terms of pushing the boundaries and looking to be a bit
more innovative as more and more interesting consumer tech comes out. In terms of evolution, it
would be great to see that growth of mobile based innovation expand. I think there's a lot of room for
Irish agencies to really utilise the youth market here and mobile penetration to our advantage to do
something very unique.
Personally, I would love to see what we can get out of wearables. I'm an early adopter, so I've already
got a Pebble, Moto360 etc. and am fascinated by how they could be used to engage with me, not just
for marketing! I also love watching new KickStarters, its great to see small European companies like
Jolla making headlines. I also hope that this year, Irish startups can start getting noticed more
globally, to really cement Dublin and Ireland as a digital hub in Europe.
Ronan Costello
User
Experience
Specialist
for
UPC
Ireland
@anonymousronan
TRENDS FOR 2015
!
For me 2015 has got to be all about mobile. What were seeing is a massive shift in how people are
interacting with businesses on their mobile devices - dierent contexts and dierent expectations.
Users are more willing than ever to complete a sale on mobile devices. We only need to look as far as
the Twitter & Stripe integration to see how easy mobile commerce is destined/expected to be.
Furthermore, Google have announced plans to identify which of their search results provide a great
mobile user experience. So before a user even gets to your site, their impression of your business is
partially formed. Expect lots more focus on delivering responsive experiences as standard with a
more ruthless content strategy, hopefully providing users with the right content at the right time
regardless of device.
ADVICE TO GRADUATES
!
Put yourself out there! Theres a really great network of helpful folks out there (Twitter, Linkedin etc)
only too willing to discuss all things digital. The UX industry in particular has lots of great events,
often free, organised by groups such as IXDA Dublin. Step outside your comfort zone, join the
conversations and soak up that great bank of knowledge that is out there. Dont wait for something to
come knocking on your door. Pick a project and make something, anything! Create some form of
portfolio to demonstrate your thinking and approach as well as showcasing the final deliverable.
Technology gaps between competitors are narrowing in a lot of sectors and as product oerings
begin to look similar, businesses are looking to customer centricity and experience to dierentiate. UX
and UI designers have a crucial role to play in this scenario, helping organisations to understand their
users needs and how they can be met whilst satisfying business goals - creating simple yet engaging
experiences that acquire more customers and create sticky relationships ensuring increased customer
retention.
2015 promises to be another crazy year for myself and the team in UPC. Early in the year Im hoping
to have nailed our responsive website experience allowing us to meet and exceed user expectations
regardless of the device their using. Also, Ill be spending a lot more time understanding how our
customers behave and interact with us online and on the back of that hopefully delivering a more
relevant, personalised experience. In the midst of that madness Ill be dipping my toes into the world
of coding to satisfy my desire to make more stu. If I could manage to write a little more along the
way that would surely be an added bonus!
Franks pork by
@psycrow
http://instagram.com/p/
le4W3zNCPI/
Quinton OReilly
Tech
journalist
for
TheJournal.ie,
nalist
for
Upcoming
Journalist
in
the
UCD
Smurt
School
Business
Journalist
Awards
2014.
Regular
contributor
to
Newstalk
and
Today
FM.
@qoreilly
TRENDS FOR 2015
!
Bringing things back to basics. Every year brings new sites, apps and tech, which isn't going to
change any time soon, but I think it's relatively safe to assume that the big elements of digital/social
(Facebook, WhatsApp, Snapchat, push notifications, search etc.) are here to stay for the foreseeable
future. Before now, it was a case of having a presence in every area to maximise your audience and
ensure you're reaching as many people as possible, but since not all companies have the resources
to do this without spreading themselves too thin, it rarely works out. Combine that with vast amounts
of info that's brought to us and there's a real need for quality over quantity. It won't happen
immediately, but by now, brands and companies should know what they're good at and stick to it
instead of going for a scattergun approach. Also, we'll likely see more physical events pop up over
the year, with digital/social tying them together. They make brands and businesses more memorable
than a Facebook post.
For myself, improving my abilities and quality of my pieces. I'm a broken record for saying this every
year, but while there's been many positives from the last twelve months, there is always room for
improvement. To be honest, I'd be more worried if there wasn't scope for improvement on my end.
On a side note, I'm really happy to see podcasts receive aresurgencein popularity after steadily
growing in recent years. The popularity of Serial has been great for the industry, and hopefully it's
shown non-listeners that there's practically a podcast out there for all interests.
It's honestly hard to say without speculating (stones, glasshouses, that whole connection), but from
the outside looking in, it does feel like most entities are still thinking publication first and digital
second. It's understandable why this approach has been taken, from both a legacy and financial
perspective, but there's still a way to go before we can say digital has been properly embraced by all.
ultimately, digital isn't a checkbox where you say you have a site or app or do a multimedia piece and
share it around, it has its own demands and expectations from those reading that isn't a straight
swap from other mediums. The transition is still ongoing and there will be much change between now
and the next few years, but I think by the end of it, the industry will be stronger and better for it.
IRISH STARTUPS
!
Companies like Adama Innovations, which specialises in health nanotechnology, and Drop, which
has a specialised scale and iPad app to help you with cooking, look like they could really go places.
Martin OLeary
Head
of
marke<ng
at
Realex
Payments
@mar<noleary
DISTRIBUTION IMPORTANCE
!
When it comes to content marketing the quote If you build it, he (or she) will come from Field of
Dreams is not always true. With around 80 hours of YouTube videos being uploaded and 1,600 blogs
being posted each minute, even the best content can get lost. These days nearly every business is
either taking part or talking about content marketing which makes it harder and harder to stand out.
You could say content marketing has become a victim of its own success. Even if you have a large
organic following your content marketing eorts still need some help. Therefore in 2015, I think
content distribution will become as important as the creation of great content. Paid social
amplification will become a central tactic in content marketing. This will help increase the reach and
lifespan of your content while allowing you to target new and relevant audiences. Content Marketers
will need to pay greater attention to analytics and spend more time testing dierent content types
and dierent social platforms.
Mobile first will dominate and digital video will continue to grow. Content Analytics analysed more
than 17,000 e-commerce product pages earlier this year and found that the ones with video are twice
as likely to appear on the first page of Google search results.
I also think in 2015 we will see a strong growth in opportunities for Marketing Technologists who are
so dicult to find they are often referred to as unicorns. Marketing technologists will become an ever
increasing part of the business world and will play a key role in supporting the development and
execution of marketing strategies.
From a nostalgic perspective, I liked the Netflix campaign where they created the worlds first ever
real-time outdoor billboard campaign using only GIFs. Netflix were able to react to real world events
and turn a pretty dull ad space into something clever and entertaining.
PERSONAL GOALS
!
Ive just started a new role with Realex Payments. It will be my first time working in the payments
industry; its like the first day of school all over again with lots to learn. The payments landscape is
undergoing so much change at present and Im delighted to have joined such a progressive and
innovative Irish business. On personal level I plan on writing some more tech posts for the Hungton
Post. Id also like to get fit, stay healthy, play more 5-aside and lose some weight. Starting a new job
will probably help when it comes to weight loss :)
Hugh Linehan
Digital
Development
Editor
at
the
Irish
Times
and
a
leading
thinker
on
the
future
of
media
and
journalism
on
this
island.
@hlinehan
Now that mobile is clearly the dominant consumption channel, we can start to consider what that
actually means in a deeper way, with guesswork replaced by data. The first thing that looms out of
the darkness from my perspective is how eectively Facebook has grabbed the mobile opportunity.
For publishers and other content creators, Facebook is clearly the single most important challenge or
opportunity (take your pick) facing us. Obviously we cant live without it, but should we fear overdependence? And is there anything we can do about it?
The problem is the new digital reality changes all the time. Its not for me to say where everyone is in
their evolution. But theres no doubt that both organisations have redefined their strategies towards a
faster pivot to digital and are investing accordingly. Whats going to be interesting is to watch them
increasingly diverge, with The Irish Timess paid content strategy (coming soon) backed up by a
rearmation of our commitment to producing the highest quality journalism, optimised for digital
audiences. Being best is more important than being biggest for us. As far as I can see, Independent
News and Medias approach is closer to MailOnlines: pushing for growth and scale above anything
else, with a strong focus on lifestyle/celebrity/entertainment, which in turn dierentiates it further from
its flagship print daily.
A few simple things: the emergence of a pre-roll market optimised for online video rather than for TV
(enough with the 30-second ads please!); a further resurgence of the podcast as a form; a
breakthrough in the Mozilla/ New York Times/ Washington Post project to build an open platform for
better online comments; Ireland to beat England in the Rugby World Cup final.
Georgina Bowes
Head
of
Online
&
Direct
Marke<ng
at
UPC
Ireland.
@ginabo
Better use of customer data. 2015 could see brands & companies mining the information they get to
better understand customer behaviour. Social platforms are used by all generations, brands now
need to segment and target their messaging to ensure relevancy and eective reach with the budget
they have.
It's not a campaign but I love An Gardai Siochana on Twitter. They have the perfect blend of
information, humour & excuse the pun - cop on!
Also really think Electric Ireland do a great job. Powering Kindness was a fantastic campaign
executed so well & 80's power ballads for Electric Picnic was genius! Using video content so well &
tapping into the target audience perfectly.
The usual suspects Mashable, Social Media News, Forbes, Social Media Today, Social Media
Examiner. Also can't beat Twitter for an endless source of info.
I'm working with an amazing team the past year & as we continue to grow & evolve I hope to really
develop the online strategy further. It's such an exciting time professionally, understanding how you
properly mine & use the endless data you have to truly connect with your customer when, how &
where they want. Not paying lip service to it but actually delivering it that's the plan!
I'm in Australia right now so the above depends on me coming back! On a serious note I do think the
work life balance here is better. Switching o when working online can be so hard but it's absolutely
necessary.
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Jim Carroll
Writer
and
blogger
at
Irish
Times,
producer/facilitator
at
Banter.
@jimcarrollotr
PREDICTIONS FOR 2015
!
A more clued-in, innovative, dierent approach to both digital and social by someone - anyone would be nice, though I am not holding my breath. The great thing about the growth of digital and
social is that we have instant oversight on what's going on everywhere - which leads to the sad fact
that most of the Irish digital and social work I see tends to be a photocopy of something which
someone else has done elsewhere (and done better too). I think there's definite scope for some folks
to make a stand by standing out.
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!
FUTURE OF MEDIA
!
I really want an end to all this "future of media" ring and some action about the "present of media".
No more executives windbagging with lines like "if you were starting a media business, you wouldn't
start with a legacy printing press" please. The question, though, is defining that new digital reality. On
one hand, it's still constantly changing and hence all this kick-the-can-down-the-road futurescoping.
But the reality can be seen in every set of figures about who's reading what where, when and for how
long and the questions this provokes. Can these readers produce more sustainable revenue now and
in the medium term? Will we see some innovative pricing schemes before the leaky paywalls go up?
And just how long are readers going to put up with click bait, lists and the kind of polarising,
deliberately skewered opinion columns which Kevin Myers or John Waters wouldn't have got away
with in their pomp? I think we're in for more of the same in 2015: cutbacks in areas and sectors
judged to be on the wane, falling sales of hard copies, investment in areas seen as growing (though I
wonder just what sort of real traction legacy print orgs are getting with video content), increasing
digital revenue, scoops from hard-working reporters and the usual quota of outrage, disgust and
pitchfork wielding mob tweeting about the media from the usual suspects (who'd actually really like
to be on the other side).
!
!
Time for a new challenge. Our 100th Banter takes place on January 28 and it has been fascinating to
watch it grow and change and take flight. I've a few other things in the pipeline so my hope/dream is
to get at least one of them out of damn pipeline in 2015. Oh and for Tipp to win some hurling
silverware this year.
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About
This
document
has
been
compiled
with
generous
help
from
over
30
Irish
tech
and
digital
thought
leaders.
!
All
images
taken
with
permission
from
Instagram
or
stock
photo
sites.
!
If
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